The Society for Imaging Informatics in Medicine Imaging Informatics Professional Education Advisory Network Learning Objectives

Size: px
Start display at page:

Download "The Society for Imaging Informatics in Medicine Imaging Informatics Professional Education Advisory Network Learning Objectives"

Transcription

1 The Sciety fr Imaging Infrmatics in Medicine Imaging Infrmatics Prfessinal Educatin Advisry Netwrk Learning Objectives Frm the SIIM Educatin Advisry Netwrk f the SIIM Educatin Cmmittee: Gerge H. Bwers, MBA, Chair Lenard S. Avecilla, MS David E. Brwn, BSCS, CNMT, CIIP Nicle M. Hardin, MS, RT(R)(M) David A. Kff, MD David A. Lahman, MA, RT(R) Herman J. Osterwijk, MS, MBA Ann L. Scherzinger, PhD Alan L. Schweitzer, MEE Mark A. Struthers, BSRT, CIIP MaryAnn Tatesian, RT(R), CIIP January 2008

2 The SIIM Imaging Infrmatics Prfessinal (IIP) Educatin Advisry Netwrk Learning Objectives A cmpetent imaging infrmatics prfessinal shuld be able t: I. Prcurement A. Determine rganizatin readiness fr the electrnic envirnment. Synthesize the financial aspects f purchasing a PACS. Identify key stakehlders within and utside the rganizatin and their expectatins. Discuss the bjectives and elements f a frmal PACS Strategic Plan dcument. Identify the functinal requirements assciated with PACS fr factrs affecting the rganizatins business practices. Appraise the relevance f existing equipment and systems inventry in purchasing a PACS. Differentiate amng the cmmn needs analysis strategies. Understand the need fr life cycle analysis. Identify the members needed fr a PACS Steering Cmmittee. List key elements that must be cnsidered (planned fr) in site preparatin that are nt included in the vendr s PACS purchase price. Learn hw t develp a PACS Migratin Strategy. Identify the impact f PACS implementatin n current and future wrkflw. B. Establish and implement a prcess fr vendr selectin. Discuss the bjectives and elements f a frmal RFP dcument. Cmpare and cntrast vendr respnse analysis tls. Interpret, evaluate, and cmpare vendr prpsals. Develp infrmatin cllectin tls designed t assist with PACS selectin, including site visits, reference checks, etc. Relate the difference between a Request fr Prpsal (RFP), a Request fr Slutins, and a Request fr Infrmatin. Discuss the cmmn standards cmpliance issues. The SIIM IIP Educatin Advisry Netwrk 1

3 C. Negtiate cntracts with vendrs. List the standard cmpnents f a cntract, such as pricing, implementatin supprt, training, service, functinality, acceptance criteria, financing ptins (ASP, capital, leasing), penalties, etc. Describe negtiatin strategies as they relate t the cntract cmpnents. Recgnize the need t cmply with federal regulatins. Understand hw t research federal standards fr prtected healthcare infrmatin. Describe different data migratin strategies and highlight pssible pitfalls. II. Prject Management A. Identify the gals, scpe, risks, and key members f prject team. Use prject clarificatin techniques such as scatter diagrams and fish diagrams. Define the rles f the Prject Manager, Prject Spnsr, and ther key individuals n a prject. Create a Prject Charter. Identify and manage the mst cmmn prject risks. B. Evaluate the feasibility f a prject. Perfrm wrkflw analysis t gauge time and resurce allcatin fr new and existing systems. Describe hw t use qualitative assessment methds (i.e., fcus grups) and quantitative analysis (i.e., cmparisn studies) t zer in n system issues. Assess current perating csts f the existing system. Assess ttal investment f a new system t include all pertinent factrs such as hardware, sftware, training, etc. Evaluate different return n investment (ROI) mdels. Determine the ROI by assessing reductin in perating cst that ffsets investment in new system. Identify significant barriers and bstacles that may halt prject implementatin such as funding limitatins, plitical cnsideratins, management cncerns, and rganizatinal resistance t change. The SIIM IIP Educatin Advisry Netwrk 2

4 C. Utilize the cmmn prject management tls. Build a Prject Wrk Plan, including schedules, resurce allcatins, and budgets. Create activity netwrks (i.e., PERT, Gantt, and CPM) and ther tls fr cmmunicating prject scpe and activities. Create criteria fr mnitring and reprting prgress, including milestne charts, prject activity, and cst reprts. Use cmmn financial calculatin tls fr prject measurement. Explain hw a prject is dcumented. Manage external PACS/RIS vendrs and cnsultants effectively. Determine and anticipate changes that ccur during prject executin. III. Operatins A. Design and implement quality imprvement (QI) prcedures. Explain the philsphical basis f QI (i.e., ppular methds and backgrund). Identify and use tls fr prblem identificatin and analysis. Determine target areas fr imprvement based upn analysis. Evaluate issues thrugh gap analysis mdel. Recmmend a prpsed curse f actin. Create prcess mapping f redesigned QI prcedures. Dcument, frmalize, administer, execute, evaluate, and mnitr QI prcedures and establish QI accuntability. Establish cmpetency-based applicatins training fr all end user grups. Develp prtcls fr granting user privileges and user training. B. Develp and implement plicies and prcedures. Reference and verify existing plicies and prcedures. Evaluate existing prcesses. Identify wrkflw pints f failure. Recmmend prcess imprvements. Cnstruct plicies and prcedures. Administer plicies and prcedures. Develp and implement cntingency plans. Cmmunicate plicies and prcedures within and utside f the imaging department. The SIIM IIP Educatin Advisry Netwrk 3

5 Develp, implement, mnitr, and regulate plicies and prcedures, and establish accuntability. C. Ensure cmpliance with Federal regulatins. Define criterin fr cmpliance with federal regulatins such as FDA, JCAHO, HIPAA and MQSA. Assemble tls fr cmpliance prcesses. Design cmpliance prcedures and prcesses. Present cmpliance prcedures. Regulate cmpliance. IV. Cmmunicatins A. Recgnize rles and relatinships in healthcare settings. Cmprehend rganizatinal thery and hw it applies t typical hspital rganizatinal structures, including affiliates, management, departments and staff, and their individual rles. Cmprehend rles and relatinships in the patient care prcess, especially the rle and functin f medical specialties. Analyze PACS service metrics with respect t basic custmer service tenets. Integrate cmmunicatin strategies int service prcedures. Appraise the rle f Infrmatin Technlgy (IT) in relatin t the rganizatinal structure. Determine the needs fr a PACS/RIS team. B. Cmmunicate with healthcare prfessinals using apprpriate medical terminlgy. Explain apprpriate medical terminlgy (i.e., anatmy, physilgy, and pathlgy) as it relates t medical images. Use apprpriate psitining terminlgy as it relates t imaging in medical infrmatics. Relate the terminlgy t its use in the standards, such as DICOM and IHE, and the impact n display parameters, such as determining the hanging prtcls. Recgnize the rles and uses f ICD and CPT cding in relatin t PACS wrkflw and billing. Recgnize prcedure names and clinical findings assciated with specific mdalities. The SIIM IIP Educatin Advisry Netwrk 4

6 C. Alert clinical staff abut issues regarding system availability r changes. Define the audience affected by dwntimes, upgrades, and changes in wrkflw. Define the prcesses fr suitable cmmunicatin strategies t reach medical, allied health, and technical prfessinals. Create dcumentatin describing the cmmunicatin f dwntime prcedures. D. Prvide decisin-makers (business units, CIO, etc.) with infrmatin abut system changes. Prvide an assessment f change enhancement that is cnsistent with rganizatinal bjective. Prvide an evidence-based assessment f PACS ROI fr strategic planning. E. Develp user feedback mechanisms. Evaluate existing assessment and feedback tls and techniques, bth peratinal and technical. Develp respnse strategies. V. Training and Educatin A. Perfrm a needs assessment t determine training needs. Distinguish the different learning typlgies t apply in a healthcare envirnment. Create needs assessment based n cmpsitin f staff and wrkflw. Determine the staff needed t supprt and apprve f training plans. Create utcmes r evidence-based bjectives. B. Evaluate and select training prgrams accrding t user needs. Incrprate the characteristics f adult learners and adult training methds int teaching strategies. Develp r select-frm-available instructinal resurces that are cnsistent with the instructinal needs assessment results. The SIIM IIP Educatin Advisry Netwrk 5

7 C. Implement training r educatinal prgrams. Define a delivery prcess fr thse resurces that accmmdate the rganizatin s staffing, schedules, special needs, and available resurces. Analyze and suggest wrkflw mdificatins that are required during training. D. Evaluate effectiveness f training. Develp methds fr learner and training prgram perfrmance assessment and reprting. Create prcesses fr fllw-up training if needed. Create prcesses fr peridic re-training f staff. VI. Image Management A. Manage the design f the envirnment fr viewing and interpreting images. Apply the recmmendatins f the Human Factrs and Ergnmics Sciety t wrkstatins. Identify key cnsideratins fr designing the sft cpy reading envirnment. Assess the rm layut design, incrprating bth physical and wrkflw cnsideratins. List the ergnmic cnsideratins necessary fr an ptimal reading envirnment. Develp plicies and prcedures surrunding imaging infrmatin access requests. B. Evaluate the human-cmputer interface. Evaluate, implement, supprt, and manage the applicatins and/r interfaces necessary fr interpretatins. Evaluate the requirements fr seamless interfacing f EMR/RIS/PACS/ther health infrmatics systems, and identify what IHE prfiles must be available. Develp the prcesses and plicies fr mnitr calibratin and recycling f imaging devices. Develp the cmmunicatins prtcls fr exceptins reslutin. Establish the relatinship between DICOM and media exchange. Use the sftware t demnstrate hw the PACS system viewer perates. The SIIM IIP Educatin Advisry Netwrk 6

8 Explain hw t use the web brwser. Explre the functins available with the sftware. Understand the functin and standard implementatin f Key Images and Anntatins. Explain what functins PACS administratrs might use. Describe the functins that the technlgists and radilgists wuld use. C. Determine ptimal image flw and implement prcesses that ensure data integrity. Recgnize and develp prtcls and prcedures fr data and wrkflw integrity. Classify and dcument all actins directly related t manual interventins with data integrity. Analyze data t identify trends in prblem slving issues surrunding equipment, training, and wrkflw pints f failure. Classify and dcument all actins related t wrkflw integrity. Develp prtcls and prcedures fr activating supprt f imaging infrmatin systems. Identify technlgical challenges with image viewing and large data sets in relatin t image accessibility acrss the enterprise. Develp wrkflw cntingencies fr single pints f failure and systems failures. Explre the purpse f teaching files. Identify image strage, acquisitin prtcls, and standards implementatin (DICOM) fr teaching files and clinical trials. Determine cmpressin requirements apprpriate fr specific mdality images sets. Determine cmpressin requirements fr apprpriate image display fr radilgists, technlgists, and referring physicians. Evaluate IHE in relatin t image integrity and teaching files. Explain the relatinship between sftcpy/hardcpy imaging pipeline and a PACS envirnment. Evaluate the issues assciated with image cmpressin and PACS. D. Imprt and exprt utside studies int a PACS. Implement and priritize imaging infrmatin management plicies and prcedures fr clinical, research, nighthawk, and teleradilgy services. Facilitate and dcument wrkflw prcesses, plicies, and prcedures assciated with image integratin. The SIIM IIP Educatin Advisry Netwrk 7

9 Determine viewing privileges and strage rules fr imprting studies int the PACS. Establish wrkflw prcesses and prtcls fr exprting studies frm the PACS. Understand the plicy and implementatin, as described by the IHE, specifically PDI and IR. Understand the standards f file exchange. Recgnize the recrding and digitizing technlgy used fr image integratin. VII. Infrmatin Technlgy A. Assess strage and archive needs and determine apprpriate architecture. Examine strage and archive needs assciated with medical imaging. Review current archive architectures and slutins, such as DAS, SAN, NAS and grid strage. Understand strage prtcls, such as file based, blck based, and meta file header. Distinguish amng the different archive media (tape, MOD, spinning disk) and identify when and hw they are used. Establish strage management and retentin plicies. Calculate perfrmance and capacity needs. B. Design and specify netwrk architecture. Examine netwrking needs generated by imaging. Review netwrk architecture and slutins. Include LAN, WLAN, MAN, and WAN. Understand fault tlerance and lad balancing implementatin. Understand netwrk and transmissin prtcls with crrespnding perfrmance parameters. Cmprehend the OSI reference mdel. Distinguish netwrk hardware and sftware cmpnents. Understand basic netwrking cnfiguratin parameters. Distinguish interpretatin netwrk metrics such as bps, service level, cllisins, etc. C. Implement and maintain apprpriate server hardware and sftware. Examine hardware and sftware requirements fr imaging servers. Differentiate amng different server architectures. The SIIM IIP Educatin Advisry Netwrk 8

10 D. Retrieve infrmatin frm databases fr peratins, quality assurance, and planning purpses. Differentiate amng the different database designs and understand the implementatin basics. Execute simple database queries. Understand basic database management and perfrmance measurement tls. E. Identify and implement IT standards. Identify IT cmmunicatins standards. Identify IT netwrk management standards. Demnstrate knwledge f IT security aspects. F. Develp apprpriate replacement schedules. Define the lifecycle f each sftware and hardware cmpnent, including Mre s Law. Explain technlgy bslescence and bslescence planning. Describe the prcess f data migratin. G. PACS architecture. Identify key cmpnents f PACS architecture, including servers, diagnstic wrkstatins, and sftware applicatin architectures. Explain hw cmpnents are cnnected, including any relevant interfaces and appraches t integrated HIS/RIS/PACS/VR. Differentiate amng cmmn PACS architectures, such as web-based viewing, integrated webservers, multiple tier archives, the rle f specialty wrkstatins, and mdalities. Distinguish PACS architecture frm ther IT architectures (i.e., similarities and differences). VIII. Systems Management A. Determine the requirements fr ptimal, cst-effective system capacity and thrughput. Develp a mdel fr calculating archive capacity requirements. Describe varius methds that vendrs use fr licensing sftware. Use tls t mnitr system perfrmance. The SIIM IIP Educatin Advisry Netwrk 9

11 Describe the metrics used t measure system perfrmance, such as nline respnse time. Evaluate alternative strategies fr enterprise-wide perfrmance imprvement and cst-effectiveness. Evaluate impact f new technlgies n PACS infrastructure. B. Plan disaster recvery (DR) and business cntinuity (BC) strategies. Differentiate between BC planning and DR planning. Create plicies and prcedures fr DR. Describe the HIPAA requirements fr systems management with respect t DR. Test DR and BC plans. Evaluate DR and BC plans and mdificatins peridically, as required. C. Use prblem management and system availability tls and strategies. Create plicies and prcedures fr systems perfrmance mnitring and trubleshting. Define prblem escalatin prtcls. Analyze prblems and slutins fr perfrmance imprvement. Identify and use apprpriate mnitring and trubleshting tls. Create shrt-term dwntime strategies. D. Plan and evaluate data migratin prcedures. Develp and execute a data migratin prcedure fr current, as well as future, migratins. Identify issues with data migratin strategies and describe the implicatins: Accuracy Data integrity Efficiency Wrk prduct (KON, anntatins, PS) migratin Determine csts f data migratin strategies. Develp a cutver strategy that minimizes impact n the users. E. Maintain data security and individual privacy. Create, mnitr, and enfrce data security and privacy plices. Describe the HIPAA requirements fr systems management with respect t privacy. The SIIM IIP Educatin Advisry Netwrk 10

12 Describe strategies fr prviding data security. Identify tls and techniques fr prviding data security. IX. Clinical Engineering A. Assess imaging mdality capabilities. Describe and differentiate amng all imaging mdalities: Basic perating principles Typical clinical applicatins Image frmats and appearances Data vlumes and file sizes Interpretive cnsideratins Typical exam prtcls B. Supervise mdality integratin. Manage and crdinate integratin activities. Cmprehend applicable technical dcumentatin, such as netwrk diagrams, cnfrmance statements, and integratin prfiles. Use the technical skills needed fr integratin such as: Netwrking Apprpriate DICOM Transfer Syntaxes Standards Tls C. Establish a prgram fr image display quality cntrl. Explain what is meant by cmpliance with the Grayscale Standard Display Functin (GSDF). Discuss the impact f GSDF n display and hard cpy cnsistency. Describe the use f recmmended tls, prcedures, and test patterns fr image display cnsistency. List and describe all influences in the imaging chain that shuld be evaluated and mnitred fr ptimal image display. D. Recgnize hazards specific t the healthcare envirnment. Recgnize the ccupatinal safety hazards assciated with each mdality, such as infectin and bihazards. Recgnize the patient safety hazards assciated with each mdality, such as electrical safety, inizing radiatin, and magnetic fields. The SIIM IIP Educatin Advisry Netwrk 11

13 X. Medical Infrmatics A. Identify and implement medical imaging standards. Understand the cmmunicatin prtcls and data frmats f imaging infrmatics standards, such as DICOM and HL7. Understand the image quality standards, recmmendatins, and regulatins. Understand cding and nmenclature standards which impact image interpretatin and wrkflw. B. Apply apprpriate IHE guidelines. Specify and interpret applicable IHE integratin prfiles. Interpret an IHE integratin statement and cnnectathn results. C. Integrate image architecture int rganizatin's lng-range plan. Understand hw multiple imaging disciplines can use a cmmn enterprise archive. Appreciate the challenges f using multiple patient identifiers (MPI) and hw MPI can help. Understand infrmatin sharing cncepts and the requirements assciated with reginal and natinal healthcare delivery systems. Appreciate the unique wrkflws and requirements assciated with all imaging specialties. The SIIM IIP Educatin Advisry Netwrk 12

How To Manage An Infrmatin Security Gvernance Prgram

How To Manage An Infrmatin Security Gvernance Prgram CCISO Ttal Duratin: 10 Days, 80 Hurs Dmain 1: Gvernance Qualifying areas under Dmain 1 include (but are nt limited t) the fllwing: Define, implement, manage and maintain an infrmatin security gvernance

More information

Sample Role Description Immunization Information System (IIS) Data Extract Analyst

Sample Role Description Immunization Information System (IIS) Data Extract Analyst Sample Rle Descriptin Immunizatin Infrmatin System (IIS) Data Extract Analyst Nte: This rle descriptin is meant t ffer sample language and a cmprehensive list f ptential desired respnsibilities with crrespnding

More information

CASSOWARY COAST REGIONAL COUNCIL POLICY ENTERPRISE RISK MANAGEMENT

CASSOWARY COAST REGIONAL COUNCIL POLICY ENTERPRISE RISK MANAGEMENT CASSOWARY COAST REGIONAL COUNCIL POLICY ENTERPRISE RISK MANAGEMENT Plicy Number: 2.20 1. Authrity Lcal Gvernment Act 2009 Lcal Gvernment Regulatin 2012 AS/NZS ISO 31000-2009 Risk Management Principles

More information

Help Desk Level Competencies

Help Desk Level Competencies Help Desk Level Cmpetencies Level 1 Take user calls and manage truble tickets Ability t staff and manage the rganizatins helpdesk and effectively respnd t rutine custmer calls Ability t use prper grammar

More information

POSITION NUMBER: LOCATION: Vancouver. DATE: February 2009

POSITION NUMBER: LOCATION: Vancouver. DATE: February 2009 POSITION TITLE: Team Lead Service Centre DIVISION/BRANCH: IS/IT CURRENT CLASSIFICATION LEVEL: IS27 SUPERVISOR S POSITION NUMBER POSITION NUMBER: LOCATION: Vancuver DATE: February 2009 SUPERVISOR S TITLE/CLASSIFICATION:

More information

ITIL Release Control & Validation (RCV) Certification Program - 5 Days

ITIL Release Control & Validation (RCV) Certification Program - 5 Days ITIL Release Cntrl & Validatin (RCV) Certificatin Prgram - 5 Days Prgram Overview ITIL is a set f best practices guidance that has becme a wrldwide-adpted framewrk fr Infrmatin Technlgy Services Management

More information

Appendix H. Annual Risk Assessment and Audit Plan 2013/14

Appendix H. Annual Risk Assessment and Audit Plan 2013/14 Annual Risk Assessment and Audit Plan 2013/14 Internal Audit Department September 25, 2013 Table f Cntents Intrductin.. 3 Risk Assessment Prcess... 4 Page 2 Intrductin Each year, the Internal Audit Department

More information

OFFICIAL JOB SPECIFICATION. Network Services Analyst. Network Services Team Manager

OFFICIAL JOB SPECIFICATION. Network Services Analyst. Network Services Team Manager JOB SPECIFICATION FUNCTION JOB TITLE REPORTING TO GRADE WORK PATTERN LOCATION IT & Digital Netwrk Services Analyst Netwrk Services Team Manager Band D Full-time Birmingham TRAVEL REQUIRED Occasinally ROLE

More information

Request for Resume (RFR) CATS II Master Contract. All Master Contract Provisions Apply

Request for Resume (RFR) CATS II Master Contract. All Master Contract Provisions Apply Sectin 1 General Infrmatin RFR Number: (Reference BPO Number) Functinal Area (Enter One Only) F50B3400026 7 Infrmatin System Security Labr Categry A single supprt resurce may be engaged fr a perid nt t

More information

Professional Leaders/Specialists

Professional Leaders/Specialists Psitin Prfile Psitin Lcatin Reprting t Jb family Band BI/Infrmatin Manager Wellingtn Prfessinal Leaders/Specialists Band I Date February 2013 1. POSITION PURPOSE The purpse f this psitin is t: Lead and

More information

HEALTH INFORMATION EXCHANGE GRANTS CRITERIA

HEALTH INFORMATION EXCHANGE GRANTS CRITERIA 1 HEALTH INFORMATION EXCHANGE GRANTS CRITERIA INTRODUCTION On August, 20 th, the federal Office f the Natinal Crdinatr fr Health Infrmatin Technlgy (ONC) released an pprtunity fr states t apply fr between

More information

Sample Outline for Prelicensure Course in Nursing Informatics

Sample Outline for Prelicensure Course in Nursing Informatics Integrating AACN Essentials, QSEN KSA s and TIGER Cmpetencies fr Nursing Infrmatics Thmas R. Clancy, PhD, MBA, RN, FAAN Sample Outline fr Prelicensure Curse in Nursing Infrmatics Overall Curse Objectives

More information

General Information Project Title. Enterprise Service Management Reporting 7/3/2012 Project Manager Phone Email

General Information Project Title. Enterprise Service Management Reporting 7/3/2012 Project Manager Phone Email Prject Charter General Infrmatin Prject Title Date Enterprise Service Management Reprting 7/3/2012 Prject Phne Email Jdi Muller 415.476.2821 Jdi.Muller@ucsf.edu Executive Spnsr Phne Email Opinder Bawa

More information

GENERAL EDUCATION. Communication: Students will effectively exchange ideas and information using multiple methods of communication.

GENERAL EDUCATION. Communication: Students will effectively exchange ideas and information using multiple methods of communication. Prcedure 3.12 (f) GENERAL EDUCATION General educatin unites cllege students frm diverse areas by adding breadth and depth t their prgrams f study. General educatin cncepts, framewrks, and/r patterns f

More information

GUIDELINE INFORMATION MANAGEMENT (IM) PROGRAM PLAN

GUIDELINE INFORMATION MANAGEMENT (IM) PROGRAM PLAN Gvernment f Newfundland and Labradr Office f the Chief Infrmatin Officer Infrmatin Management Branch GUIDELINE INFORMATION MANAGEMENT (IM) PROGRAM PLAN Guideline (Definitin): OCIO Guidelines derive frm

More information

Chapter 7 Business Continuity and Risk Management

Chapter 7 Business Continuity and Risk Management Chapter 7 Business Cntinuity and Risk Management Sectin 01 Business Cntinuity Management 070101 Initiating the Business Cntinuity Plan (BCP) Purpse: T establish the apprpriate level f business cntinuity

More information

Sources of Federal Government and Employee Information

Sources of Federal Government and Employee Information Inf Surce Surces f Federal Gvernment and Emplyee Infrmatin Ridley Terminals Inc. TABLE OF CONTENTS General Infrmatin Intrductin t Inf Surce Backgrund Respnsibilities Institutinal Functins, Prgram and Activities

More information

ENTERPRISE RISK MANAGEMENT ENTERPRISE RISK MANAGEMENT POLICY

ENTERPRISE RISK MANAGEMENT ENTERPRISE RISK MANAGEMENT POLICY ENTERPRISE RISK MANAGEMENT POLICY Plicy N. 10014 Review Date Octber 1, 2014 Effective Date March 1, 2014 Crss- Respnsibility Vice President, Reference Administratin Apprver Executive Cuncil 1. 1. Plicy

More information

ITIL V3 Planning, Protection and Optimization (PPO) Certification Program - 5 Days

ITIL V3 Planning, Protection and Optimization (PPO) Certification Program - 5 Days ITIL V3 Planning, Prtectin and Optimizatin (PPO) Certificatin Prgram - 5 Days Prgram Overview The ITIL Intermediate Qualificatin: Planning, Prtectin and Optimizatin (PPO) Certificate is a free-standing

More information

BUSINESS NEED SUMMARY TABLE: # Need P Concerns Current Solution Proposed Solution

BUSINESS NEED SUMMARY TABLE: # Need P Concerns Current Solution Proposed Solution EXTRACT FRO BUSINESS REQUIREENTS DOCUENT KEY BUSINESS NEEDS Business case drivers, prduct definitin dcumentatin, legal/regulatry, and ther stated requirements r needs that must be met by the final slutin

More information

Systems Load Testing Appendix

Systems Load Testing Appendix Systems Lad Testing Appendix 1 Overview As usage f the Blackbard Academic Suite grws and its availability requirements increase, many custmers lk t understand the capability f its infrastructure. As part

More information

Version: Modified By: Date: Approved By: Date: 1.0 Michael Hawkins October 29, 2013 Dan Bowden November 2013

Version: Modified By: Date: Approved By: Date: 1.0 Michael Hawkins October 29, 2013 Dan Bowden November 2013 Versin: Mdified By: Date: Apprved By: Date: 1.0 Michael Hawkins Octber 29, 2013 Dan Bwden Nvember 2013 Rule 4-004J Payment Card Industry (PCI) Patch Management (prpsed) 01.1 Purpse The purpse f the Patch

More information

BRISTOL CITY COUNCIL ROLE AND EMPLOYEE PROFILE: Architect (Practitioner Level) Specific Role Data Architect

BRISTOL CITY COUNCIL ROLE AND EMPLOYEE PROFILE: Architect (Practitioner Level) Specific Role Data Architect BRISTOL CITY COUNCIL ROLE AND EMPLOYEE PROFILE: Architect (Practitiner Level) Specific Rle Data Architect Grade Directrate Managed by BG13 (TBC) Business Change Senir Infrmatin Systems & Technlgy Architect

More information

CCHIIM ICD-10 Continuing Education Requirements for AHIMA Certified Professionals (& Frequently Asked Questions for Recertification)

CCHIIM ICD-10 Continuing Education Requirements for AHIMA Certified Professionals (& Frequently Asked Questions for Recertification) CCHIIM ICD-10 Cntinuing Educatin Requirements fr AHIMA Certified Prfessinals (& Frequently Asked Questins fr Recertificatin) The transitin t ICD-10-CM and ICD-10-PCS is anticipated t imprve the capture

More information

CCHIIM ICD-10 Continuing Education Requirements for AHIMA Certified Professionals (& Frequently Asked Questions for Recertification)

CCHIIM ICD-10 Continuing Education Requirements for AHIMA Certified Professionals (& Frequently Asked Questions for Recertification) CCHIIM ICD-10 Cntinuing Educatin Requirements fr AHIMA Certified Prfessinals (& Frequently Asked Questins fr Recertificatin) The transitin t ICD-10-CM and ICD-10-PCS is anticipated t imprve the capture

More information

Version Date Comments / Changes 1.0 January 2015 Initial Policy Released

Version Date Comments / Changes 1.0 January 2015 Initial Policy Released Page 1 f 6 Vice President, Infrmatics and Transfrmatin Supprt APPROVED (S) REVISED / REVIEWED SUMMARY Versin Date Cmments / Changes 1.0 Initial Plicy Released INTENT / PURPOSE The Infrmatin and Data Gvernance

More information

2008-2011 CSU STANISLAUS INFORMATION TECHNOLOGY PLAN SUMMARY

2008-2011 CSU STANISLAUS INFORMATION TECHNOLOGY PLAN SUMMARY 2008-2011 CSU STANISLAUS INFORMATION TECHNOLOGY PLAN SUMMARY OFFICE OF INFORMATION TECHNOLOGY AUGUST 2008 Executive Summary The mst recent CSU Stanislaus infrmatin technlgy (IT) plan was issued in 2003.

More information

SERVICE DESK TEAM LEADER

SERVICE DESK TEAM LEADER 1. PURPOSE OF POSITION The Service Desk Team Leader rle is respnsible fr managing the peratin f the Service Desk. This rle is crucial t ensuring custmer requirements are met in terms f cmmunicatin, priritising,

More information

2. Are there any restrictions on when the work can be performed (e.g. only at night, only during business hours, only on weekends)? No.

2. Are there any restrictions on when the work can be performed (e.g. only at night, only during business hours, only on weekends)? No. HIPAA Technical Risk Security Assessment 1. Will yu be issuing additinal directins fr the frmatting f the final prpsal due Nvember 21 st? There is nt specific frmatting requirements, just submit the prpsal

More information

Information for Components Beacon ESOL Program Courses. Table of Contents

Information for Components Beacon ESOL Program Courses. Table of Contents Infrmatin fr Cmpnents Beacn ESOL Prgram Curses Table f Cntents ESOL: Applied Linguistics ESOL: Crss-Cultural Cmmunicatin ESOL: Curriculum and Materials ESOL: Methds f Teaching ESOL: Testing and Evaluatin

More information

Nuance Healthcare Services Project Delivery Methodology

Nuance Healthcare Services Project Delivery Methodology NUANCE PROFESSIONAL SERVICES Nuance Healthcare Services 2008 Nuance Cmmunicatins, Inc. All rights reserved. Nuance Healthcare Services 1 INTRODUCTION This dcument describes the prject management methdlgy

More information

The Importance Advanced Data Collection System Maintenance. Berry Drijsen Global Service Business Manager. knowledge to shape your future

The Importance Advanced Data Collection System Maintenance. Berry Drijsen Global Service Business Manager. knowledge to shape your future The Imprtance Advanced Data Cllectin System Maintenance Berry Drijsen Glbal Service Business Manager WHITE PAPER knwledge t shape yur future The Imprtance Advanced Data Cllectin System Maintenance Cntents

More information

Basics of Supply Chain Management

Basics of Supply Chain Management The Champlain Valley APICS Chapter is a premier prfessinal assciatin fr supply chain and peratins management and wrking tgether with the APICS rganizatin the leading prvider f research, educatin and certificatin

More information

ITIL Service Offerings & Agreement (SOA) Certification Program - 5 Days

ITIL Service Offerings & Agreement (SOA) Certification Program - 5 Days ITIL Service Offerings & Agreement (SOA) Certificatin Prgram - 5 Days Prgram Overview ITIL is a set f best practices guidance that has becme a wrldwide-adpted framewrk fr Infrmatin Technlgy Services Management

More information

Systems Support - Extended

Systems Support - Extended 1 General Overview This is a Service Level Agreement ( SLA ) between and the Enterprise Windws Services t dcument: The technlgy services the Enterprise Windws Services prvides t the custmer. The targets

More information

Selecting a New Billing & Financial Management System

Selecting a New Billing & Financial Management System Selecting a New Billing & Financial Management System SCAMPS June 9, 2014 Kimberly Williams, NISC 678-428-1699 Kimberly.williams@nisc.cp Knwledge is pwer. Infrmatin is liberating. Educatin is the premise

More information

Change Management Process

Change Management Process Change Management Prcess B1.10 Change Management Prcess 1. Intrductin This plicy utlines [Yur Cmpany] s apprach t managing change within the rganisatin. All changes in strategy, activities and prcesses

More information

POLICY 1390 Information Technology Continuity of Business Planning Issued: June 4, 2009 Revised: June 12, 2014

POLICY 1390 Information Technology Continuity of Business Planning Issued: June 4, 2009 Revised: June 12, 2014 State f Michigan POLICY 1390 Infrmatin Technlgy Cntinuity f Business Planning Issued: June 4, 2009 Revised: June 12, 2014 SUBJECT: APPLICATION: PURPOSE: CONTACT AGENCY: Plicy fr Infrmatin Technlgy (IT)

More information

Enterprise Security Management CIS 259

Enterprise Security Management CIS 259 Enterprise Security Management CIS 259 Prerequisites CIS 175 Descriptin This curse is designed t cver the managerial aspects f cmputer security and risk management fr enterprises. The student will attain

More information

The Whole of Government Approach: Models and Tools for EGOV Strategy & Alignment

The Whole of Government Approach: Models and Tools for EGOV Strategy & Alignment The Whle f Gvernment Apprach: Mdels and Tls fr EGOV & Alignment Adegbyega Oj (in cllabratin with T. Janwski and E. Estevez) United Natins University a@iist.unu.edu OVERVIEW 1. THE WG APPROACH 2. APPLICATION

More information

FY 2014 Senior Level (SL) and Scientific or Professional (ST) Performance Appraisal System Opening Guidance

FY 2014 Senior Level (SL) and Scientific or Professional (ST) Performance Appraisal System Opening Guidance Office f Executive Resurces Office f the Chief Human Capital Officer U.S. Department f Energy FY 2014 Senir Level (SL) and Scientific r Prfessinal (ST) Perfrmance Appraisal System Opening Guidance Table

More information

Médecins Sans Frontières Australia Job Description

Médecins Sans Frontières Australia Job Description Médecins Sans Frntières Australia Jb Descriptin POSITION DESCRIPTION Psitin Lcatin: Reprting t: Supervising: Status: Service Centre Technical Crdinatr Sydney (Bradway) Service Centre Manager N/A 6-mnths

More information

CDC UNIFIED PROCESS PRACTICES GUIDE

CDC UNIFIED PROCESS PRACTICES GUIDE Dcument Purpse The purpse f this dcument is t prvide guidance n the practice f Risk Management and t describe the practice verview, requirements, best practices, activities, and key terms related t these

More information

Have some knowledge of how queries execute. Must be able to read a query execution plan and understand what is happening.

Have some knowledge of how queries execute. Must be able to read a query execution plan and understand what is happening. Curse 2786B: Designing a Micrsft SQL Server 2005 Infrastructure Abut this Curse This tw-day instructr-led curse prvides database administratrs wrking in enterprise envirnments with the knwledge and skills

More information

Specialisation in Construction Management

Specialisation in Construction Management Subject: Specialisatin in Cnstructin Management Duratin: 3-5 th semester Status: The specialisatin f the elective curse f study ECTS credits: 25 Cntents f the elective curse f study: The elective Cnstructin

More information

Appendix A Page 1 of 5 DATABASE TECHNICAL REQUIREMENTS AND PRICING INFORMATION. Welcome Baby and Select Home Visitation Programs Database

Appendix A Page 1 of 5 DATABASE TECHNICAL REQUIREMENTS AND PRICING INFORMATION. Welcome Baby and Select Home Visitation Programs Database Appendix A Page 1 f 5 The items in the list f database technical requirements belw was develped thrugh several meetings between First 5 LA Research and Evaluatin, Infrmatin Technlgy, and Prgram Develpment

More information

Change Management Process For [Project Name]

Change Management Process For [Project Name] Management Prcess Fr [Prject Name] i 1 Intrductin The is fllwed during the Executin phase f the Prject Management Life Cycle, nce the prject has been frmally defined and planned. 1.1 What is a Management

More information

1)What hardware is available for installing/configuring MOSS 2010?

1)What hardware is available for installing/configuring MOSS 2010? 1)What hardware is available fr installing/cnfiguring MOSS 2010? 2 Web Frnt End Servers HP Prliant DL 380 G7 2 quad cre Intel Xen Prcessr E5620, 2.4 Ghz, Memry 12 GB, 2 HP 146 GB drives RAID 5 2 Applicatin

More information

Project Startup Report Presented to the IT Committee June 26, 2012

Project Startup Report Presented to the IT Committee June 26, 2012 Prject Name: SOS File 2.0 Agency: Secretary f State Business Unit/Prgram Area: Secretary f State Prject Spnsr: Al Jaeger Prject Manager: Beverly Maitland Prject Startup Reprt Presented t the IT Cmmittee

More information

Configuring, Monitoring and Deploying a Private Cloud with System Center 2012 Boot Camp

Configuring, Monitoring and Deploying a Private Cloud with System Center 2012 Boot Camp Cnfiguring, Mnitring and Deplying a Private Clud with System Center 2012 Bt Camp Length: 5 Days Technlgy: Micrsft System Center 2012 Delivery Methd: Instructr-led Hands-n Audience Prfile This curse is

More information

Job Profile Data & Reporting Analyst (Grant Fund)

Job Profile Data & Reporting Analyst (Grant Fund) Jb Prfile Data & Reprting Analyst (Grant Fund) Directrate Lcatin Reprts t Hurs Finance Slihull Finance Directr Nminally 37 hurs but peratinally available at all times t meet Cmpany requirements Cntract

More information

IT CHANGE MANAGEMENT POLICY

IT CHANGE MANAGEMENT POLICY IT CHANGE MANAGEMENT POLICY Effective Date May 19, 2016 Crss-Reference 1. IT Operatins and Maintenance Plicy 2. IT Security Incident Management Plicy Respnsibility Apprver Review Schedule 1. Plicy Statement

More information

The Allstate Foundation Domestic Violence Program 2015 Moving Ahead Financial Empowerment Grant

The Allstate Foundation Domestic Violence Program 2015 Moving Ahead Financial Empowerment Grant The Allstate Fundatin Dmestic Vilence Prgram 2015 Mving Ahead Financial Empwerment Grant Due Date: September 1, 2015 Online applicatin: https://www.grantrequest.cm/sid_1010?sa=sna&fid=35296 The Allstate

More information

Charlotte-Mecklenburg Schools Elementary School Grading Procedures Plan

Charlotte-Mecklenburg Schools Elementary School Grading Procedures Plan Charltte-Mecklenburg Schls Elementary Schl Grading Prcedures Plan CMS Visin Charltte-Mecklenburg Schls prvides all students the best educatin available anywhere, preparing every child t lead a rich and

More information

This report provides Members with an update on of the financial performance of the Corporation s managed IS service contract with Agilisys Ltd.

This report provides Members with an update on of the financial performance of the Corporation s managed IS service contract with Agilisys Ltd. Cmmittee: Date(s): Infrmatin Systems Sub Cmmittee 11 th March 2015 Subject: Agilisys Managed Service Financial Reprt Reprt f: Chamberlain Summary Public Fr Infrmatin This reprt prvides Members with an

More information

Job Classification Details Department Job Function Job Family Job Title Job Code Salary Level

Job Classification Details Department Job Function Job Family Job Title Job Code Salary Level Jb Classificatin Details Department Jb Functin Jb Family Jb Title Jb Cde Salary Level Chief Diversity Office Marketing, Cmmunicatins, & Outreach Cmmunicatin/Cnstituent Relatins Cmmunicatins Crdinatr PMP1

More information

CDC UNIFIED PROCESS PRACTICES GUIDE

CDC UNIFIED PROCESS PRACTICES GUIDE Dcument Purpse The purpse f this dcument is t prvide guidance n the practice f Business Case and t describe the practice verview, requirements, best practices, activities, and key terms related t these

More information

Risk Management Policy AGL Energy Limited

Risk Management Policy AGL Energy Limited Risk Management Plicy AGL Energy Limited AUGUST 2014 Table f Cntents 1. Abut this Dcument... 2 2. Plicy Statement... 2 3. Purpse... 2 4. AGL Risk Cntext... 3 5. Scpe... 3 6. Objectives... 3 7. Accuntabilities...

More information

Chief Finance and Operations Officer IfM Education and Consultancy Services (IfM ECS)

Chief Finance and Operations Officer IfM Education and Consultancy Services (IfM ECS) Chief Finance and Operatins Officer IfM Educatin and Cnsultancy Services (IfM ECS) Rle Summary IfM ECS disseminates the research and educatin utputs f the University f Cambridge Institute fr Manufacturing

More information

MANITOBA SECURITIES COMMISSION STRATEGIC PLAN 2013-2016

MANITOBA SECURITIES COMMISSION STRATEGIC PLAN 2013-2016 MANITOBA SECURITIES COMMISSION STRATEGIC PLAN 2013-2016 The Manitba Securities Cmmissin (the Cmmissin) is a divisin f the Manitba Financial Services Agency (MFSA). The ther divisin is the Financial Institutins

More information

ready. aiim. learn. 2-day BPM Specialist Training Class - Learn global best practices for improving business processes

ready. aiim. learn. 2-day BPM Specialist Training Class - Learn global best practices for improving business processes 2-day BPM Specialist Training Class - Learn glbal best practices fr imprving business prcesses Intrductin The Business Prcess Management (BPM) Certificate Prgram is designed frm glbal best practices amng

More information

Major capital investment in councils. Good practice checklist for project managers

Major capital investment in councils. Good practice checklist for project managers Majr capital investment in cuncils checklist fr prject managers Prepared by Audit Sctland March 2013 b The Accunts Cmmissin The Accunts Cmmissin is a statutry, independent bdy which, thrugh the audit prcess,

More information

UNIVERSITY OF CALIFORNIA MERCED PERFORMANCE MANAGEMENT GUIDELINES

UNIVERSITY OF CALIFORNIA MERCED PERFORMANCE MANAGEMENT GUIDELINES UNIVERSITY OF CALIFORNIA MERCED PERFORMANCE MANAGEMENT GUIDELINES REFERENCES AND RELATED POLICIES A. UC PPSM 2 -Definitin f Terms B. UC PPSM 12 -Nndiscriminatin in Emplyment C. UC PPSM 14 -Affirmative

More information

Occupational Therapy Working Group: Service Delivery review and Fee Review

Occupational Therapy Working Group: Service Delivery review and Fee Review Occupatinal Therapy Australia Victria Divisin Terms f Reference submissin Occupatinal Therapy Wrking Grup: Service Delivery review and Fee Review HDSG (TAC and VWA) July 2014 Occupatinal Therapy Australia

More information

Internal Audit Charter and operating standards

Internal Audit Charter and operating standards Internal Audit Charter and perating standards 2 1 verview This dcument sets ut the basis fr internal audit: (i) the Internal Audit charter, which establishes the framewrk fr Internal Audit; and (ii) hw

More information

Government of Malta. Reference: GMICT X 0004-1:2014 Version: 7.0. Effective: 07 January 2014

Government of Malta. Reference: GMICT X 0004-1:2014 Version: 7.0. Effective: 07 January 2014 Gvernment f Malta Reference: GMICT X 0004-1:2014 Versin: 7.0 Effective: 07 January 2014 This dcument is part f the http://ictplicies.gv.mt Underlined terms are defined in the Vcabulary. Purpse The purpse

More information

MEDICAL HOME CLERKSHIP Broadlawns Medical Center

MEDICAL HOME CLERKSHIP Broadlawns Medical Center Cllege f Ostepathic Medicine MEDICAL HOME CLERKSHIP Bradlawns Medical Center J. Stubblefield D.O. Faculty, Bradlawns Family Health Center 515-282-2397 Elective Rtatin GENERAL DESCRIPTION This furth-year

More information

CMS Eligibility Requirements Checklist for MSSP ACO Participation

CMS Eligibility Requirements Checklist for MSSP ACO Participation ATTACHMENT 1 CMS Eligibility Requirements Checklist fr MSSP ACO Participatin 1. General Eligibility Requirements ACO participants wrk tgether t manage and crdinate care fr Medicare fee-fr-service beneficiaries.

More information

Information Services Hosting Arrangements

Information Services Hosting Arrangements Infrmatin Services Hsting Arrangements Purpse The purpse f this service is t prvide secure, supprted, and reasnably accessible cmputing envirnments fr departments at DePaul that are in need f server-based

More information

INFRASTRUCTURE TECHNICAL LEAD

INFRASTRUCTURE TECHNICAL LEAD 1. PURPOSE OF POSITION This psitin is respnsible fr the delivery f peratinal supprt and maintenance f the TDHB IT infrastructure envirnment. This rle is als pivtal in the develpment and delivery f infrastructure

More information

GIS Service Provider. GIS Service Management

GIS Service Provider. GIS Service Management GIS Service Prvider GIS Service Management Overview What is ITIL? Brief Ottawa GIS Backgrund Prject Request The basis f ur existence in GIS, a need fr GIS service. Where d they cme frm? Service Strategy

More information

Health Stream Portfolio (e.g. Mental health, drug & alcohol) and Contract of Employment

Health Stream Portfolio (e.g. Mental health, drug & alcohol) and Contract of Employment Psitin Descriptin Psitin Agency Reprts t Terms and Cnditins f Emplyment Classificatin/ Salary Stream Length f Psitin Lcatin Health Stream Lead Health Stream Prtfli (e.g. Mental health, drug & alchl) Primary

More information

Business Intelligence and DataWarehouse workshop

Business Intelligence and DataWarehouse workshop Business Intelligence and DataWarehuse wrkshp Benefits: Enables the Final year BE student/ Junir IT prfessinals t get a perfect blend f thery and practice n Business Intelligence and Data warehuse s as

More information

Organization Design Specialist

Organization Design Specialist Organizatin Design Specialist Suthern Africa Regin BACKGROUND One f the key challenges t implementing the new strategic directin and especially the cmmitment t face the custmer (the child and the cmmunity)

More information

Psychiatric/Mental Health Nurse Practitioner Preceptor Manual

Psychiatric/Mental Health Nurse Practitioner Preceptor Manual Visin INSPIRE INNOVATE EXCEL Missin T imprve the health f the cmmunity by inspiring change in health care thrugh innvatin and excellence in nursing educatin, schlarship, practice, and service. COLLEGE

More information

Delaware Performance Appraisal System

Delaware Performance Appraisal System Delaware Perfrmance Appraisal System Building greater skills and knwledge fr educatrs DPAS-II Guide fr Administratrs (District Administratrs) Supervisr Rubric fr Evaluating District Administratrs Updated

More information

Process Improvement Center of Excellence Service Proposal Recommendation. Operational Oversight Committee Report Submission

Process Improvement Center of Excellence Service Proposal Recommendation. Operational Oversight Committee Report Submission Prcess Imprvement Center f Excellence Service Prpsal Recmmendatin Operatinal Oversight Cmmittee Reprt Submissin INTRODUCTION This Prpsal prvides initial infrmatin regarding a pssible additin t a service.

More information

Canadian Evaluation Society Organizational Review Information Management and Information Technology May 2012

Canadian Evaluation Society Organizational Review Information Management and Information Technology May 2012 Canadian Evaluatin Sciety Organizatinal Review Infrmatin Management and Infrmatin Technlgy May 2012 Executive Summary An imprtant part f ur rganizatinal review f CES was the evaluatin f infrmatin management

More information

RESTRUCTURING THE ADDITIONAL DUTY HOURS ALLOWANCE. Part I of Volume II JOB DESCRIPTIONS FOR ALLIED HEALTH STAFF II

RESTRUCTURING THE ADDITIONAL DUTY HOURS ALLOWANCE. Part I of Volume II JOB DESCRIPTIONS FOR ALLIED HEALTH STAFF II RESTRUCTURING THE ADDITIONAL DUTY HOURS ALLOWANCE Part I f Vlume II JOB DESCRIPTIONS FOR ALLIED HEALTH STAFF II ACCRA, SEPTEMBER, 2005 Ghana Ministry f Health Ghana Health Services Cnsultants: Cedar Care

More information

OE PROJECT MANAGEMENT GLOSSARY

OE PROJECT MANAGEMENT GLOSSARY OE PROJECT MANAGEMENT GLOSSARY ACCEPTANCE CRITERIA : thse criteria, including perfrmance requirements and essential cnditins that must be met befre the prject deliverables are accepted. ACTIVITY: an actin

More information

POSITION DESCRIPTION

POSITION DESCRIPTION POSITION DESCRIPTION Psitin Title HPC Systems Engineer Reprts T HPCF Manager Functin IT Service Lcatin Wellingtn Rle Status Permanent Full-time Date Prepared July 2011 Purpse f Psitin The HPC Systems Engineer

More information

Information Technology Department REQUEST FOR PROPOSALS

Information Technology Department REQUEST FOR PROPOSALS Infrmatin Technlgy Department REQUEST FOR PROPOSALS Identity and Access Management Service Design and Technlgy Implementatin January 11, 2013 Prpsals due by 4 p.m. n February 1 st, 2013 Attachment 2 Prject

More information

Solution. Industry. Challenges. Client Case Study. Legacy Systems too Costly to Maintain. Supply Chain Advantage. Delivered.

Solution. Industry. Challenges. Client Case Study. Legacy Systems too Costly to Maintain. Supply Chain Advantage. Delivered. Supply Chain Advantage. Delivered. Client Case Study MEBC Supprts the Federal Aviatin Administratin Manage Prject Risk during Majr ERP Implementatin thrugh Independent Verificatin and Validatin (IV&V)

More information

ITIL V3 Service Offerings and Agreements (SOA) Certification Program - 5 Days

ITIL V3 Service Offerings and Agreements (SOA) Certification Program - 5 Days ITIL V3 Service Offerings and Agreements (SOA) Certificatin Prgram - 5 Days Prgram Overview The ITIL Intermediate Qualificatin: Service Offerings and Agreements (SOA) Certificate, althugh a stand alne

More information

UNITED STATES OF AMERICA FEDERAL ENERGY REGULATORY COMMISSION. Statement of Thomas F. O Brien. Vice President & Chief Information Officer

UNITED STATES OF AMERICA FEDERAL ENERGY REGULATORY COMMISSION. Statement of Thomas F. O Brien. Vice President & Chief Information Officer UNITED STATES OF AMERICA FEDERAL ENERGY REGULATORY COMMISSION Revised Critical Infrastructure Prtectin Reliability Standards Dcket N. RM15-14-000 Statement f Thmas F. O Brien Vice President & Chief Infrmatin

More information

Project Charter. Course and Learning Management System Evaluation. Executive Summary. Business Need and Background. Project Description

Project Charter. Course and Learning Management System Evaluation. Executive Summary. Business Need and Background. Project Description Prject Charter Curse and Learning Executive Summary The current Learning (LMS) has been at use at the University f Texas at Austin since 2000. The majrity f curses at the university utilize sme aspect

More information

The actions discussed below in this Appendix assume that the firm has already taken three foundation steps:

The actions discussed below in this Appendix assume that the firm has already taken three foundation steps: MAKING YOUR MARK 6.1 Gd Practice This sectin presents an example f gd practice fr firms executing plans t enter the resurces sectr supply chain fr the first time, r fr thse firms already in the supply

More information

TrustED Briefing Series:

TrustED Briefing Series: TrustED Briefing Series: Since 2001, TrustCC has prvided IT audits and security assessments t hundreds f financial institutins thrugh ut the United States. Our TrustED Briefing Series are white papers

More information

IN-HOUSE OR OUTSOURCED BILLING

IN-HOUSE OR OUTSOURCED BILLING IN-HOUSE OR OUTSOURCED BILLING Medical billing is ne f the mst cmplicated aspects f running a medical practice. With thusands f pssible cdes fr diagnses and prcedures, and multiple payers, the ability

More information

April 29, 2013 INTRODUCTION ORGANIZATIONAL OVERVIEW PROJECT OVERVIEW

April 29, 2013 INTRODUCTION ORGANIZATIONAL OVERVIEW PROJECT OVERVIEW April 29, 2013 INTRODUCTION The Mid-Atlantic Reginal Air Management Assciatin, Inc (MARAMA) is seeking t engage a cntractr t assist in updating f MARAMA s current website sftware and mve the website t

More information

Graduate Program in School Psychology

Graduate Program in School Psychology Graduate Prgram in Schl Psychlgy Student Prtfli Requirements Educatinal Specialist Prgram Prgram Plicy: Students in the Schl Psychlgy Ed.S. prgram are required t develp and maintain a cumulative prtfli

More information

Cisco IT Essentials v4.1. Course Overview. Total Hours: 240

Cisco IT Essentials v4.1. Course Overview. Total Hours: 240 PC Hardware and Sftware Teacher Resurce Cisc Essentials v4.1 Curse Overview Ttal Hurs: 240 Fundamental Chapters 1-10 Chapter 1: Intrductin t the Persnal Cmputer Hurs: 14.00 Gal: Chapter 2: The chapter

More information

Charmaine Brooks CRM (208) 343-1904 charmaine.brooks@imergeconsult.com

Charmaine Brooks CRM (208) 343-1904 charmaine.brooks@imergeconsult.com Charmaine Brks CRM (208) 343-1904 charmaine.brks@imergecnsult.cm Overview Significant Prjects Ms. Brks is a Certified Recrds Manager and has 25+ years experience in the full lifecycle management f recrds

More information

HUMAN RESOURCE DEVELOPMENT FOR ADJUSTMENT AT THE ENTERPRISE LEVEL

HUMAN RESOURCE DEVELOPMENT FOR ADJUSTMENT AT THE ENTERPRISE LEVEL INTERNATIONAL LABOUR ORGANISATION ACT/EMP PUBLICATIONS [Tp] HUMAN RESOURCE DEVELOPMENT FOR ADJUSTMENT AT THE ENTERPRISE LEVEL Training Prgramme (Edited by C.S. Venkata Ratnam) [Next] Table f Cntents Intrductin

More information

Revised October 27, 2011 Page 1 of 6

Revised October 27, 2011 Page 1 of 6 Keystne STARS Accreditatin Applicatin Philsphy The Keystne STARS prgram is Pennsylvania s QRIS which began in 2002. There are fur quality levels frm STAR 1 t STAR 4, each level building n the prir levels;

More information

OCR LEVEL 2 CAMBRIDGE TECHNICAL

OCR LEVEL 2 CAMBRIDGE TECHNICAL Cambridge TECHNICALS OCR LEVEL 2 CAMBRIDGE TECHNICAL CERTIFICATE/DIPLOMA IN IT SETTING UP AN IT NETWORK M/601/3274 LEVEL 2 UNIT 6 GUIDED LEARNING HOURS: 60 UNIT CREDIT VALUE: 10 SETTING UP AN IT NETWORK

More information

Oakland County Department of Information Technology Project Scope and Approach

Oakland County Department of Information Technology Project Scope and Approach Oakland Cunty Department f Infrmatin Technlgy Prject Scpe and Apprach Prject Name: Web-Based Permanency Database Prject ID: DB1314PD Leadership Grup: Curts Department: Circuit Curt Divisin: Family Prject

More information

A96 CALA Policy on the use of Computers in Accredited Laboratories Revision 1.5 August 4, 2015

A96 CALA Policy on the use of Computers in Accredited Laboratories Revision 1.5 August 4, 2015 A96 CALA Plicy n the use f Cmputers in Accredited Labratries Revisin 1.5 August 4, 2015 A96 CALA Plicy n the use f Cmputers in Accredited Labratries TABLE OF CONTENTS TABLE OF CONTENTS... 1 CALA POLICY

More information

How To Be An Administrative Assistant

How To Be An Administrative Assistant RESTRUCTURING THE ADDITIONAL DUTY HOURS ALLOWANCE Part I f Vlume II JOB DESCRIPTIONS FOR ADMINISTRATIVE AND SUPPORT STAFF I ACCRA, SEPTEMBER, 2005 Ghana Ministry f Health Ghana Health Services Cnsultants:

More information

Applying Governance to Data Center Migration Projects

Applying Governance to Data Center Migration Projects MultiTek LLC A Prfessinal Data Center Relcatin Cmpany Applying Gvernance t Data Center Migratin Prjects White Paper Written by: Bb Fitch, PMP, Engagement Manager July 2014 Table f Cntents Cntents IT Gvernance...3

More information