Cisco IT Essentials v4.1. Course Overview. Total Hours: 240

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1 PC Hardware and Sftware Teacher Resurce Cisc Essentials v4.1 Curse Overview Ttal Hurs: 240 Fundamental Chapters 1-10 Chapter 1: Intrductin t the Persnal Cmputer Hurs: Gal: Chapter 2: The chapter will review certificatins and the cmpnents f a basic persnal cmputer system. Explain industry certificatins Describe a cmputer system Identify the names, purpses, and characteristics f cases and pwer supplies Identify the names, purpses, and characteristics f internal cmpnents Identify the names, purpses, and characteristics f prts and cables Identify the names, purpses, and characteristics f input devices Identify the names, purpses, and characteristics f utput devices Explain system resurces and their purpse Safe Lab Prcedures and Tl Use Hurs: 5.00 Gal: Chapter 3: This chapter cvers basic safety practices fr the wrkplace, hardware and sftware tls, and the dispsal f hazardus materials. 2.1 Explain the purpse f safe wrking cnditins and prcedures 2.2 Identify tls and sftware used with persnal cmputer cmpnents and their purpse 2.3 Implement prper tl use Cmputer Assembly Step by Step Hurs: Gal: This chapter fcuses n cmputer assembly step by step in a lgical, methdical manner when wrking with cmputer cmpnents. As with any learned trade, cmputer assembly skills will imprve dramatically with practice. 3.1 Open the case 3.2 Install the pwer supply 3.3 Attach the cmpnents t the mtherbard and install the mtherbard 3.4 Install internal drives 1

2 3.5 Install drives in external bays 3.6 Install adapter cards 3.7 Cnnect all internal cables 3.8 Re-attach the side panels and cnnect external cables t the cmputer 3.9 Bt the cmputer fr the first time Chapter 4: Basics f Preventive Maintenance and Trubleshting Hurs: 4.00 Gal: This chapter intrduces preventive maintenance and the trubleshting prcess. 4.1 Explain the purpse f preventive maintenance 4.2 Identify the steps f the trubleshting prcess Chapter 5: Fundamental Operating Systems Hurs: Gal: In this chapter, students will learn abut the cmpnents, functins, and terminlgy related t the Windws 2000, Windws XP, Windws Vista, and Windws 7 perating systems. 5.1 Explain the purpse f an perating system 5.2 Describe and cmpare perating systems t include purpse, limitatins, and cmpatibilities 5.3 Determine perating system based n custmer needs 5.4 Install an perating system 5.5 Navigate a GUI 5.6 Identify and apply cmmn preventive maintenance techniques fr perating systems 5.7 Trublesht Operating Systems Chapter 6: Fundamental Laptps and Prtable Devices. Hurs: 9.00 Gal: This chapter fcuses n the differences between laptps and desktps and describes the features f PDAs and smartphnes. 6.1 Describe laptps and ther prtable devices 6.2 Identify and describe the cmpnents f a laptp 6.3 Cmpare and cntrast desktp and laptp cmpnents 6.4 Explain hw t cnfigure laptps 6.5 Cmpare the different mbile phne standards 6.6 Identify cmmn preventive maintenance techniques fr laptps and prtable devices 2

3 6.7 Describe hw t trublesht laptps and prtable devices Chapter 7: Fundamental Printers and Scanners Hurs: Gal: This chapter prvides essential infrmatin abut printers and scanners. Students will learn hw printers perate, what t cnsider when purchasing a printer, and hw t cnnect printers t an individual cmputer r t a netwrk. 7.1 Describe the types f printers currently available 7.2 Describe the installatin and cnfiguratin prcess fr printers 7.3 Describe the types f scanners currently available 7.4 Describe the installatin and cnfiguratin prcess fr scanners 7.5 Identify and apply cmmn preventive maintenance techniques fr printers and scanners 7.6 Trublesht printers and scanners Chapter 8: Fundamental Netwrks Hurs: Gal: This chapter prvides an verview f netwrk principles, standards, and purpses. 8.1 Explain the principles f netwrking 8.2 Describe types f netwrks 8.3 Describe basic netwrking cncepts and technlgies 8.4 Describe physical cmpnents f a netwrk 8.5 Describe LAN tplgies and architectures 8.6 Identify standards rganizatins 8.7 Identify Ethernet standards 8.8 Explain OSI and TCP/IP data mdels 8.9 Describe cnfiguring a NIC and a mdem 8.10 Identify names, purpses, and characteristics f ther technlgies fr establishing cnnectivity 8.11 Identify and apply cmmn preventive maintenance techniques fr netwrks 8.12 Trublesht the netwrk Chapter 9: Fundamental Security Hurs: 9.00 Gal: This chapter fcuses n cmputer and netwrk security. 9.1 Explain why security is imprtant 3

4 9.2 Describe security threats 9.3 Identify security prcedures 9.4 Identify cmmn preventive maintenance techniques fr security 9.5 Trublesht security Chapter 10: Cmmunicatin Skills Hurs: 8.00 Gal: In this chapter, students will learn the relatinship between cmmunicatins skills and trubleshting when dealing with custmers Explain the relatinship between cmmunicatin and trubleshting 10.2 Describe gd cmmunicatin skills and prfessinal behavir 10.3 Explain ethics and legal aspects f wrking with cmputer technlgy 10.4 Describe call-center envirnment and technician respnsibilities Advanced Chapters Chapter 11: Advanced Persnal Cmputers Hurs: Gal: 11.1 Give an verview f field, remte, and bench technician jbs 11.2 Explain safe lab prcedures and tl use 11.3 Describe situatins requiring replacement f cmputer cmpnents 11.4 Upgrade and cnfigure persnal cmputer cmpnents and peripherals 11.5 Identify and apply cmmn preventive maintenance techniques fr persnal cmputer cmpnents 11.6 Trublesht cmputer cmpnents and peripherals Chapter 12: Advanced Operating Systems Hurs: Gal: 12.1 Select the apprpriate perating system based n custmer needs 12.2 Install, cnfigure, and ptimize an perating system 12.3 Describe hw t upgrade perating systems 12.4 Describe preventive maintenance prcedures fr perating systems 12.5 Trublesht perating systems 4

5 Chapter 13: Advanced Laptps and Prtable Devices Hurs: 6.00 Gal: 13.1 Describe wireless cmmunicatin methds fr laptps and prtable devices 13.2 Describe repairs fr laptps and prtable devices 13.3 Select laptp cmpnents 13.4 Describe preventive maintenance prcedures fr laptps 13.5 Describe hw t trublesht a laptp Chapter 14: Advanced Printers and Scanners Hurs: Gal: 14.1 Describe ptential safety hazards and safety prcedures assciated with printers and scanners 14.2 Install and cnfigure a lcal printer and scanner 14.3 Describe hw t share a printer and a scanner n a netwrk 14.4 Upgrade and cnfigure printers and scanners 14.5 Describe printer and scanner preventive maintenance techniques 14.6 Trublesht printers and scanners 14.7 Perfrm Printers and Scanners Wrk Order Labs Chapter 15: Advanced Netwrks Hurs: Gal: Chapter 16: 15.1 Identify ptential safety hazards and implement prper safety prcedures related t netwrks 15.2 Design a netwrk based n the custmer's needs 15.3 Determine the cmpnents fr yur custmer's netwrk 15.4 Implement the custmer's netwrk 15.5 Upgrade the custmer's netwrk 15.6 Describe installatin, cnfiguratin and management f a simple mail server 15.7 Describe preventive maintenance prcedures fr netwrks 15.8 Trublesht the netwrk Advanced Security Hurs: Gal: 5

6 16.1 Outline security requirements based n custmer needs 16.2 Select security cmpnents based n custmer needs 16.3 Implement custmer's security plicy 16.4 Perfrm preventive maintenance n security 16.5 Trublesht security 16.6 Perfrm security wrk rder lab Review: Hurs: Final Exam Skills Based Final Exam A+ Certificatin Preparatin 6

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