Service Innovation in Healthcare. Dr Thomas Dentzer Head of Life Sciences Sector February 2014
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1 Service Innvatin in Healthcare Dr Thmas Dentzer Head f Life Sciences Sectr February 2014
2 Luxemburg cncept f the demnstratr Systemic mdel demnstratr apprach applied t diabetes Plicy Framewrk Mdel Demnstratr n Diabetes Objective 1: Imprve quality f life Patient Dimensin Life Style Data n Quality f life Data Platfrm Service Offer Dimensin Health Care Services Data Business Impact Data Natinal Healthcare System Dimensin Reimbursement Schemes Data System Csts Data Objective 2: Bst ecnmic impact f health services Objective 3: Reduce healthcare system s csts 2
3 Luxemburg demnstratr Phase I Service Offer Dimensin Health Care Services Data Objective 2: Bst ecnmic impact f health services Objective 1: Imprve quality f life Life Style Business Impact Data Patient Dimensin Data Platfrm Data n Quality f life Natinal Healthcare System Dimensin Reimbursement Schemes Data System Csts Data Objective 3: Reduce healthcare system s csts Data Platfrm requirements Wrking platfrm Custmizatin pssibilities Flexibility in data cllectin (parameters) Security data prtectin Access data management pssibilities Autmated analysis / algrithms 3
4 Luxemburg demnstratr Phase II Objective 1: Imprve quality f life Life Style Patient Dimensin Data Platfrm Data n Quality f life Natinal Healthcare System Definitin f data availabilities Evaluatin f Data predictins Health ecnmics Service Offer Dimensin Health Care Services Data Business Impact Data Natinal Healthcare System Dimensin Reimbursement Schemes Data System Csts Data Objective 2: Bst ecnmic impact f health services Objective 3: Reduce healthcare system s csts 4
5 Luxemburg demnstratr Phase II Service Offer Dimensin Health Care Services Data Objective 2: Bst ecnmic impact f health services Objective 1: Imprve quality f life Life Style Business Impact Data Patient Dimensin Data Platfrm Data n Quality f life Natinal Healthcare System Dimensin Reimbursement Schemes Data System Csts Data Objective 3: Reduce healthcare system s csts Service Offer Dimensin Definitin f data availabilities Determinatin f data flws, cmplete annymisatin Acquisitin f strategic partners Spnsrs, Creatin f cmplete envirnment (innvatin, services, reward system ) 5
6 Luxemburg cncept f the demnstratr Objective 1: Imprve quality f life Patient Dimensin Life Style Data n Quality f life Data Platfrm Service Offer Dimensin Health Care Services Data Business Impact Data Natinal Healthcare System Dimensin Reimbursement Schemes Data System Csts Data Objective 2: Bst ecnmic impact f health services Objective 3: Reduce healthcare system s csts 6
7 Planned timeline Systemic mdel demnstratr Spring/Summer 2015 Fall/Winter 2014 Summer 2014 Fall 2014 Pilt prject n diabetes Inclusin f ther users service prviders Evaluatin scaling up Mai-June 2014 Platfrm custmisatin Platfrm selectin
8 Cntact infrmatin Dr Thmas Dentzer Head f Life Sciences Sectr LUXINNOVATION GIE > 7, rue Alcide de Gasperi > L-1615 Luxemburg T (+352) > thmas.dentzer@luxinnvatin.lu
9 Business mdel develpment Key Partnerships Key Activities Value Prpsitins Custmer Relatinships Custmer Segments Hspitals and GPs Cmmunity animatin and incentivisatin Reductin f patient expences Management f the prgram and platfrm Differentiati n f Service level Key Accunt Manager Persnal accunt with perfrmance recrds Online cmmunity Private Health Insurance cmpanies Individuals Payment prvider Key Resurces Mnitr yur health See yur ptential cst saving subscribing t insurane Channels Feedback Algrithm develpment Open Mnitring platfrm Mnitring device Targeted Custmer access fr marketing Reductin reductin f patient f expences Online rder Service Prviders Autmated payment/ reimburseme nt system Ptential sales f apps Sales persnel App Develpper s Cst Structure Platfrm develpment and maintenance Platfrm administrati n subsidise: device and mnitring system Revenue Streams Fixed amunt per subscriptin Billing 50% f saved csts by the insurance cmpany Device mnitring services payed in hidden install Billing data base access Device service fr free: ad. fr insurance cmpany 30% f app sales Sales f Ads
10 Luxemburg s dedicatin t bitechnlgies
11 Luxemburg demnstratr Next steps Systemic mdel demnstratr apprach applied t diabetes Objective 1: Imprve quality f life Patient Dimensin Life Style Data n Quality f life Data Platfrm Service Offer Dimensin Health Care Services Data Business Impact Data Natinal Healthcare System Dimensin Reimbursement Schemes Data System Csts Data Objective 2: Bst ecnmic impact f health services Objective 3: Reduce healthcare system s csts 11
12 Luxemburg s cmmitment t bitech Why Bihealth? Ecnmic diversificatin Becming the healthiest cuntry, ne persn at a time 12
13 The Luxemburg BiHealth Cluster Cre expertise Main therapeutic areas Cancer (i.e. lung cancer) Neurdegenerative diseases (i.e. Parkinsn s disease) Life style-related diseases (i.e. diabetes, cardivascular diseases) Infectius diseases 13
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