IBM Sterling Order Management
|
|
- Thomasine McCormick
- 8 years ago
- Views:
Transcription
1 IBM Sterling Order Management Service Definition 1
2 1. Summary 1.1 Service Description IBM Sterling Order Management provides a centralised inventory, order promising and fulfilment hub facilitating omni-channel fulfilment. It helps enterprises increase fill rates and inventory turns, reduce markdowns, improve customer loyalty and increase profitability. Sterling Order Management features include: A single view of supply and demand across channels to provide improved inventory utilization and delivery dates. Coordinated, customised fulfilment processes to support various selling channels and internal or external supplies. A single source of order information to provide customers with accurate information. Integrated order fulfilment processes across store, call centre and online channels providing a seamless customer experience. 1.2 Service Characteristics Lot IBM Sterling Order Management System Applicability Contract Duration Contract Price Lead time to start Related Lot(s) /Offering(s) Any medium-large public sector body that wishes to develop capability and capacity to exploit a Cloud based business model while ensuring that they continue to deliver value to the organisation Flexible to be agreed in the Call-Off Order Variable based on time and materials depending on agreeing, with the Contracting Authority, the resources required for the Call-Off Order, based on the IBM SFIA rate table. The price will be subject to VAT and out of pocket expenses incurred. 2 weeks IBM Sterling Configure, Price & Quote IBM Sterling Transportation Management IBM Websphere Commerce 2
3 1.3 Why IBM IBM are universally acknowledged by the analyst community (including Gartner & Forrester), as Leaders, in the Managed File Transfer (MFT) and Business 2 Business (B2B) solutions technology space. Consequently the continued development of our MFT & B2B solutions forms an important part of IBM s overall integration story. These trusted solutions are in use today helping 82% of the Fortune 500 move key data inside and outside their operations and they specifically require highly scalability solutions that are well designed and architected, that are easy to use and deliver speed and flexibility of provisioning by using configuration tools and a wizard based approach. This approach has led to many leading UK organisations also investing in IBM MFT & B2B Technologies; this includes the top four UK High Street Banks, as well as leading Telecommunications and FMCG organisations. 1.4 Contact Contact Name Title Address John Bramley IBM UK Software Group Birmingham Road Warwick Warwickshire CV34 5JL Contact john.bramley@uk.ibm.com Contact Phone
4 2. Delivery 2.1 Context A Cloud based business model requires a fresh approach to how Technology Services are delivered within, and to, an organisation. The traditional processes, governance models, delivery skills and capabilities need to be modernised to support this shift. Organisations need to take a hard look at their current capabilities, identify the gaps, which need filling or enhancements that need to be made and create a robust roadmap to address these. IBM Sterling Order Management provides a centralised inventory, order promising and fulfilment hub facilitating omni-channel fulfilment. It helps enterprises increase fill rates and inventory turns, reduce markdowns, improve customer loyalty and increase profitability. 2.2 What we will deliver IBM software services experts help you connect people, processes and information seamlessly using our integration software. Use our team to lead a full implementation or leverage us to support and collaborate with your internal teams or partners. Each services engagement is tailored to your specific needs. Our worldwide consultants will apply their proven technical skills and in-depth product knowledge to ensure a successful implementation of IBM Sterling and WebSphere Connectivity and Integration solutions. We offer on-site, off-shore, software as a service (SaaS) or a combination of delivery models to meet your needs. The deliverables from this offering will vary based on the Call-Off Order and will be agreed prior to engagement. Typical deliverables are: An assessment undertaken by experienced IBM Technology Strategy and Delivery professionals A report summarising the findings of the maturity assessment across twelve dimensions A defined set of initiatives and a structured roadmap and plan to ensure value is realised. A proposal for a number of infused resources to help you deliver the required changes. 4
5 2.3 Commercials This will be a Fixed Price/Time and Materials contract, however, following the first phase of the work, there could be the opportunity to discuss the conversion of the initial quote into either a Fixed Price, Time and Material or Risk/Reward based contract in order to provide increased flexibility for the customer. Initial work will be carried out under the Strategy and Architecture category of the IBM SFIA rate table unless agreed otherwise. Follow on work will be under the appropriate category(ies) of the IBM SFIA rate table. The scope of work will be set out in the Call Off Order Form and agreed by both parties. Follow on services to enable you to complete implementation of cloud services can be provided by IBM. Details should be agreed via the Call-Off Order and priced using the IBM SFIA rate card. 2.4 Key Points Other key points to note are as follows: This offering is subject to availability of IBM resources. The Charges for this Service are on the basis that no Parent Company Guarantee is required. If one is required and agreed to by IBM then the Charges will be revised accordingly. For Fixed Price offerings, Travel and Subsistence (T&S) costs will be charged in addition e using the Contracting Body s standard T&S rates. The pricing and terms on individual call-off orders should be handled as commercially sensitive by the Contracting Body. Where work is of a sensitive and secure nature, security standards will be agreed between IBM and the Contracting Body, and if necessary IBM will ask the Contracting Body to issue a Security Aspects letter. Whilst we do not propose to handle or have access to any personal data, we will suggest and agree alternative approaches such as the use of anonymised data for testing purposes. The work is subject to IBM s Terms of Business, which are attached separately to this catalogue item. 5
IBM Transport Management System
IBM Transport Management System Service Definition 1 1. Summary 1.1 Service Description IBM Sterling Transportation Management System (Sterling TMS) is a carrier management, cloud-based system that optimizes
More informationCustomer Management - Cloud Transformation Services
Customer Management - Cloud Transformation Services The Customer Management services IBM offer include customer strategy development, customer experience design and the design and build of CRM, digital,
More informationData Centre Facilities Assessment, Design and Build. Service Definition. G Cloud V IBM Data Centre Facilities Assessment, Design & Build 1
Data Centre Facilities Assessment, Design and Build Service Definition 1 1. Summary 1.1 Service Description This offering is provided by IBM Global Technology, Infrastructure Technology Services, and provides
More informationAutomated Cloud Environment Build Service
Automated Cloud Environment Build Service Service Definition Cloud Application Design, Delivery and Integration (DDI) 1 1. Summary 1.1 Service Description This offering is provided by IBM Global Business
More informationIBM Mobile Strategy Accelerator
IBM Mobile Strategy Accelerator The IBM Mobile Strategy Accelerator is an 8-12 week focused strategic offering which deploys experienced IBM Enterprise Mobility Subject Matter Experts into your business
More informationIBM Business Analytics Requirements Analysis and Planning
IBM Business Analytics Requirements Analysis and Planning Service Definition IBM Business Analytics Requirements Analysis and Planning 1 1. Summary 1.1 Service Description As an integral part of IBM Business
More informationHR Cloud IT Strategy. HR Cloud IT Strategy 1
HR Cloud IT Strategy This offering will produce a defined strategy for HR in the Cloud and a roadmap to support the execution of the strategy. The service will work with customers to envision and articulate
More informationIBM Hosted Application Scanning
IBM Hosted Application Scanning Service Definition IBM Hosted Application Scanning 1 1. Summary 1.1 Service Description IBM Hosted Application Security Services Production Application Scanning Service
More informationIBM Security in the Software Development Lifecycle
IBM Security in the Software Development Lifecycle Service Definition 1 1. Summary 1.1 Service Description This offering is provided by IBM Global Technology Services, Security and Privacy, for the design
More informationIBM G-Cloud Application Systems Management as a Service
IBM G-Cloud Application Systems Management as a Service Service Definition 1 1. Summary 1.1 Service Description This offering is provided by IBM Global Business Services and provides a Systems Management
More informationIBM Cloud Builder Professional Services. and Remote Managed Services
Government Efficiency through Innovative Reform IBM Cloud Builder Professional Services and Remote Managed Services Service Definition Copyright IBM Corporation 2014 Table of Contents Overview... 1 Major
More informationG-Cloud Service Definition Lotus Notes to Microsoft SharePoint Migration Discovery Service
G-Cloud Service Definition Lotus Notes to Microsoft SharePoint Migration Discovery Service Lotus Notes to Microsoft SharePoint Migration Discovery Service This service provides an opportunity to review
More informationIBM Penetration Testing Services
IBM Penetration Testing Services Service Definition IBM Penetration Testing Services 1 1. Summary 1.1 Service Description IBM offers a comprehensive set of Security Assessment and Penetration Testing services,
More informationIBM Payment Services. Service Definition. IBM Payment Services 1
IBM Payment Services Service Definition IBM Payment Services 1 1. Summary 1.1 Service Description This offering is provided by IBM Global Process Services to allow Government bodies to deliver commerce
More informationIBM Digital Analytics
Service Definition 1 1. Summary 1.1 Service Description This offering is provided by IBM Customer Analytics. The software is delivered as a service (SaaS). is a profile based web analytics tool. This offering
More informationTHE 7 STEPS TO A SUCCESSFUL CRM IMPLEMENTATION DEPLOYING CRM IN THE NEW ERA OF CONNECTED CUSTOMERS
THE NEW ERA OF ABOUT THE AUTHOR Paul Rogers is the Head of Customer Experience and CRM within HCL s Applications Division. Based in London, Paul is responsible for leading HCL s CRM consulting and technology
More informationFebruary 16th, 2012 Prague. Smarter Commerce. Robert Mahr. Leader Smarter Commerce CEE & RCIS
February 16th, 2012 Prague Smarter Commerce Robert Mahr Leader Smarter Commerce CEE & RCIS Complex Fuzzy Interlocked Powerful! The Smarter Consumer is more instrumented Instrumented 36% more consumers
More informationIBM Web Server as a Service
IBM Web Server as a Service Service Definition IBM G-Cloud Web Server as a Service 1 1. Summary 1.1 Service Description This offering is provided by IBM Global Business Services and provides a Web Server
More informationG-Cloud Service Definition. Atos SI Oracle CRM and CX Services
G-Cloud Service Definition Atos SI Oracle CRM and CX Services Atos SI Oracle CRM and CX Services SCS Atos provides a range of expert Customer Relationship Management (CRM) and Customer Experience (CX)
More informationMagento Commerce Overview
Magento Commerce Overview November 4, 2015 2015 Magento Commerce, Inc. All rights reserved. The New Magento Commerce Leading platform for open commerce innovation digital to in-store experiences Open,
More informationMapping and Geographic Information Systems Professional Services
Mapping and Geographic Information Systems Professional Services G-Cloud Services RM 1557 Service Definition Esri UK GCloud 5 Lot 4 Specialist Services Government Procurement Service Acknowledgement Esri
More informationKPMG Advisory. Microsoft Dynamics CRM. Advisory, Design & Delivery Services. A KPMG Service for G-Cloud V. April 2014
KPMG Advisory Microsoft Dynamics CRM Advisory, Design & Delivery Services A KPMG Service for G-Cloud V April 2014 Table of Contents Service Definition Summary (What s the challenge?)... 3 Service Definition
More informationDigital Marketplace Services Service Definition
Digital Marketplace Services Service Definition Arrk Limited Manchester Science Park Pencroft Way Manchester M15 6JJ Tel: +44 161 227 9900 Fax: +44 016 227 9966 www.arrkgroup.com Registered In England
More informationIBM Emptoris Procurement SaaS Service
IBM Emptoris Procurement SaaS Service Service Definition IBM Emptoris Procurement SaaS Service 1 1. Summary 1.1 Service Description IBM is focused on providing Best in Class Supply and Contract Management
More informationBox.com Enterprise Content Management Services
Methods Digital GCloud Service Definition HEAD OFFICE: 125 Shaftesbury Avenue, London WC2H 8AD Scottish Office: Exchange Place 2, 5 Semple Street, Edinburgh, EH3 8BL Midlands Office: Pure Offices, Lake
More informationIBM Commerce Business Advisory Services. James Fong, MBA - jfong@ca.ibm.com Program Manager, IBM Commerce Business Advisory Services
IBM Commerce Business Advisory Services James Fong, MBA - jfong@ca.ibm.com Program Manager, IBM Commerce Business Advisory Services IBM Commerce Business Advisory Services Helping you Maximize your Omni-Channel
More informationBuy anywhere, Fulfill anywhere
Buy anywhere, Fulfill anywhere Considerations for Omni-Channel Retail Supply Chain David Hogg, Commerce Solutions Leader Europe October 15 th, 2014 1 1 Customer demands are driving supply chain developments
More informationIBM Database as a Service
IBM Database as a Service Service Definition IBM G-Cloud Database as a Service 1 1. Summary 1.1 Service Description This offering is provided by IBM Global Business Services and provides a versatile (relational
More informationCloud Sourcing G-Cloud 5 Framework
Cloud Sourcing G-Cloud 5 Framework Cloud Sourcing Service Definition Document April 2014 Warnford Court, 29 Throgmorton Street, London, EC2N 2AT T: +44 20 7947 4176 Table of contents 1 Cloud Sourcing 3
More informationMultichannel ecommerce solutions
Multichannel ecommerce solutions Call us 01865 880 800 Email us info@redtechnology.com Visit us online www.redtechnology.com Innovative multichannel ecommerce solutions for forward thinking retailers Red
More informationIBM Sterling Order Management
IBM Sterling Order Management Manage orders and grow revenue across your extended enterprise Overview In this Solution Overview, you will learn: How to obtain cross-channel excellence by efficiently orchestrating
More informationA discussion of information integration solutions November 2005. Deploying a Center of Excellence for data integration.
A discussion of information integration solutions November 2005 Deploying a Center of Excellence for data integration. Page 1 Contents Summary This paper describes: 1 Summary 1 Introduction 2 Mastering
More informationWinning with EPiServer
Winning with EPiServer Doing what no one else is doing Digital Marketing E-Commerce Improving customer experience by combing e-commerce and digital marketing software Doing what no one else is doing Customer
More informationInvest Wisely with Machine-to-Machine (M2M) and Internet-of- Things (IoT) Advisory Services
Invest Wisely with Machine-to-Machine (M2M) and Internet-of- Things (IoT) Advisory Services Would you like to? Have experts explain M2M and assist your Machine-to- Machine transformation Logica is now
More informationService Definition: Agile Business Services
Service Definition: Service Definition: Description: Sogeti s offers a tailored approach to agile support whether you need help with agile development, testing, or both. Our comprehensive coaching and
More informationG-Cloud Service Definition. Atos SharePoint Development Service
G-Cloud Service Definition Atos SharePoint Development Service SharePoint Development Services SCS A comprehensive electronic document and records management, collaboration or web content management solution
More informationThe Order Management tipping point. Why Salesforce is at the center of the new Communication Service Provider architecture
The Order Management tipping point Why Salesforce is at the center of the new Communication Service Provider architecture Why Salesforce is at the center of the new Communication Service Provider architecture
More informationLead Management CRM Marketing Automation Powerful. Affordable. Intuitive. gold-vision
Unify your communications with Gold-Vision, a fully featured CRM solution with customer Contact, Sales, Marketing, Projects and Events. Gold-Vision stands out from the crowd with interactive dashboard
More informationOperational Excellence. Integrity management. Cost management. Profitability management. Knowledge management. Plan & Strategy EAM LIFE CYCLE
Industry specific EAM problem Asset intensive Companies, whether in the Downstream or Upstream business, are under ever increasing pressure to optimize the Life Cycle Performance of their asset base in
More informationG-Cloud Service Definition. Atos Business Intelligence Dashboards and Analytics SCS
G-Cloud Service Definition Atos Business Intelligence Dashboards and Analytics SCS Atos Business Intelligence Dashboards and Analytics SCS The Atos approach to Business Intelligence (BI) Dashboards and
More informationIndependent Software Vendor (ISV) Program
Accelerating Your Success Independent Software Vendor (ISV) Program Partner with Avnet and deliver fully-optimised, pre-integrated solutions to your end-clients. Quickly. Easily. Globally. www.avnet.com/ts/ie
More informationDomenico Raguseo. IT Governance e Business Technology (approfondimenti su ITIL)
IT Governance e Business Technology (approfondimenti su ITIL) Domenico Raguseo Italy Client Technical Professional Manager SW Europe Service Management Solution Architect Leader http://www.linkedin.com/in/dragus
More informationWebSphere Commerce V7 Management Center
Juha Nevalainen WebSphere Commerce Technical Specialist April 20 WebSphere Commerce V7 Management Center Introduction Proof of Technology Agenda What is WebSphere Commerce WebSphere Commerce Focus Areas
More informationMICROSOFT DYNAMICS NAV
MICROSOFT DYNAMICS NAV In2grate Business Solutions extends the power of the Microsoft Dynamics NAV platform to create the right solution for your business. We specialise in working with companies to improve
More informationThe Cadence Partnership Service Definition
The Cadence Partnership Service Definition About Cadence The Cadence Partnership is an independent management consultancy, specialising in working with a wide range of organisations, solving complex issues
More informationCustomer contact solutions from Genesys and IBM: Improve your customers experience and reduce costs
Customer contact solutions from Genesys and IBM: Improve your customers experience and reduce costs Highlights Integrated contact centre solutions that help identify, acquire, develop and retain high
More information2013, Cognizant. MS Dynamics CRM Service Definition and Capabilities Overview
2013, Cognizant MS Dynamics CRM Service Definition and Capabilities Overview Contents Service Definition Summary: Why Cognizant for your MS CRM Needs? MS CRM Solution Offerings Very Rough Slides Follow
More informationPROPOSITION. Store Call Management: Driving enhanced multi-channel service. Proven expertise, tailored solutions
PROPOSITION : Driving enhanced multi-channel service Proven expertise, tailored solutions 2 Proposition : Driving enhanced multi-channel service Managing the omni-channel challenge As customer expectations
More informationG-Cloud Service Definition. Atos Data Quality Audit SCS
G-Cloud Service Definition Atos Data Quality Audit SCS Atos Data Quality Audit SCS As organisations increasingly utilise a hybrid of Legacy and Cloud based technology platforms, it becomes increasingly
More informationGrowth Through Excellence
Growth Through Excellence Public/Private Cloud Services Service Definition Document G- Cloud 5 REFERENCE NUMBER RM1557v Table of Contents Table of Contents... 3 Executive Summary... 4 About the Company...
More informationOrder Management: Overview and Solution Options
Order : Overview and Solution Options Sapient Corporation 2011 1 Order Title of : White Paper Overview Lorem ipsum and Solution dolor sit Options amet Order : Overview and Solution Options Many Multi-channel
More informationMagento Systems Integration Service Definition
Magento Systems Integration Service Definition G-Cloud IV September 2013 Document Contents Introduction... 3 Contact Details... 3 Primary Bid Manager... 3 Deputy Bid Manager... 3 Rates... 3 Simple Flat
More informationAccenture and Salesforce.com. Delivering enterprise cloud solutions that help accelerate business value and enable high performance
Accenture and Salesforce.com Delivering enterprise cloud solutions that help accelerate business value and enable high performance 1 Businesses and governments around the world are increasingly adopting
More informationMobilizing the Shopping Store
Mobilizing the Shopping Store As retailers are opting multi-channel strategies to reach out to consumers, E-Commerce and online shopping portals have become hub of the internet market. Online shoppers
More informationG-Cloud III Services Service Definition Accenture Cloud Security Services
G-Cloud III Services Service Definition Accenture Cloud Security Services 1 Table of contents 1. Scope of our services... 3 2. Approach... 3 3. Assets and tools... 4 4. Outcomes... 5 5. Pricing... 5 6.
More informationIBM and the IT Infrastructure Library.
IBM Global Services September 2004 IBM and the IT Infrastructure Library. How IBM supports ITIL and provides ITIL-based capabilities and solutions Page No. 2 Contents ITIL Planning for Service 2 Executive
More informationG-Cloud 7 Service Definition. Atos Oracle Cloud ERP Implementation Services
G-Cloud 7 Service Definition Atos Oracle Cloud ERP Implementation Services Atos Oracle Cloud ERP Implementation Services Customers need adaptive and agile Enterprise Resource Planning (ERP) systems to
More informationthoughtonomy Virtual Workforce for Service Automation
thoughtonomy Virtual Workforce for Service Automation The Thoughtonomy Virtual Workforce uses software to replicate the interactions of people and technology to automate a wide range of operational and
More informationSHAREPOINT SERVICE DEFINITION. G-CLOUD Commercial-in-Confidence. civil.lockheedmartin.co.uk
SHAREPOINT SERVICE DEFINITION G-CLOUD Commercial-in-Confidence civil.lockheedmartin.co.uk SECTION 1 LOCKHEED MARTIN S SHAREPOINT CAPABILITY Lockheed Martin offers a full end to end service, delivering
More informationESKITP5022v2 Perform software development activities under direction
Perform development activities under direction Overview This sub discipline covers the core competencies required to create to address business problems and realise opportunities, resulting in a variety
More informationMicrosoft Dynamics CRM Case Management Pricing
Microsoft Dynamics CRM Case Management Pricing Version: 7.0 Date: 06/10/2015 Lot 3: SaaS 1 Public Cloud (Microsoft CRM Online) 1.1 Non Managed Service Monthly Charges Product Price (Per User Per Month)
More informationG-Cloud Service Definition. Atos Business Intelligence Dashboards and Analytics SCS
G-Cloud Service Definition Atos Business Intelligence Dashboards and Analytics SCS Atos Business Intelligence Dashboards and Analytics SCS The Atos approach to Business Intelligence (BI) Dashboards and
More informationService Definition: Testing Platform-as (TPaaS) Advisory and Implementation Services
Service Definition: Testing Platform-as as-a-service (TPaaS) Advisory and Implementation Services Service Definition: Testing Platform-as-a-Service (TPaaS) Advisory and Implementation Services Description:
More informationecommerce & Digital: Margin Management
ecommerce & Digital: Margin Management 1 RACKSPACE HOSTING 5,500+ RACKERS 205,000+ CUSTOMERS 100,000+ SERVERS GLOBAL FOOTPRINT 120+ COUNTRIES 9 WORLDWIDE DATA CENTERS PORTFOLIO OF HOSTED SOLUTIONS Dedicated
More informationCloud Platform Development Services
Methods Digital GCloud Service Definition HEAD OFFICE: 125 Shaftesbury Avenue, London WC2H 8AD Scottish Office: Exchange Place 2, 5 Semple Street, Edinburgh, EH3 8BL Midlands Office: Pure Offices, Lake
More informationMagento Development Service Definition
Magento Development Service Definition G-Cloud IV September 2013 Document Contents Introduction... 3 Contact Details... 3 Primary Bid Manager... 3 Deputy Bid Manager... 3 Rates... 3 Simple Flat Rate...
More informationCompunnel. Business Intelligence, Master Data Management & Compliance (Healthcare) Largest Health Insurance Company in New Jersey.
Compunnel Business Intelligence, Master Data Management & Compliance (Healthcare) Largest Health Insurance Company in New Jersey Business Intelligence, Master Data Management & Compliance (Healthcare)
More informationThe Order Management Tipping Point:
The Order Management Tipping Point: Why Salesforce is at the Center of the New Communication Service Provider Architecture Sponsored by Technology Changing the Customer Change is constant for all industries,
More informationLukas Kerschbaum, Director Solution Engineering DACH Nicolas Berney, Senior Solution Engineer
Lukas Kerschbaum, Director Solution Engineering DACH Nicolas Berney, Senior Solution Engineer 1. hybris Overview 2. hybris B2C Customer Journey 3. hybris B2B Features 4. hybris MDM or PCM (Product Content
More informationUS ONSHORING OFFERS SUPERIOR EFFECTIVENESS OVER OFFSHORE FOR CRM IMPLEMENTATIONS
US ONSHORING OFFERS SUPERIOR EFFECTIVENESS OVER OFFSHORE FOR CRM IMPLEMENTATIONS Whitepaper Eagle Creek Software Services March 2015 Introduction CRM services are shifting from a focus on point solution
More informationG-Cloud II Services Service Definition Accenture Cloud SaaS Implementation Services Google Apps
G-Cloud II Services Service Definition Accenture Cloud SaaS Implementation Services Google Apps 1 Table of Contents 1. Scope of our Services... 3 2. Approach... 4 3. Assets and Tools... 5 4. Outcomes...
More informationOPTIMISING THE MULTI-CHANNEL AGENT DESKTOP: EMPOWER YOUR CUSTOMERS AND FRONTLINE EMPLOYEES
OPTIMISING THE MULTI-CHANNEL AGENT DESKTOP: EMPOWER YOUR CUSTOMERS AND FRONTLINE EMPLOYEES 2010 RightNow Technologies. All rights reserved. RightNow and RightNow logo are trademarks of RightNow Technologies
More informationCustomer Experience Management
Customer Experience Management Finnish-Russian Chamber of Commerce Fredrik Bergström, Solution Manager Digital Commerce fredrik.bergstrom@tieto.com About me As Solution Manager I am responsible for customer
More informationMICROSOFT DYNAMICS CRM
MICROSOFT DYNAMICS CRM SERVICE DEFINITION G-CLOUD Commercial-in-Confidence civil.lockheedmartin.co.uk SECTION 1 LOCKHEED MARTIN S MICROSOFT DYNAMICS CRM CAPABILITY INTRODUCTION Lockheed Martin offers a
More informationOracle CPQ Cloud Product Overview. Sergio Martini CX/CRM Master Principal Sales Consultant CX Organization June 11, 2014
Oracle CPQ Cloud Product Overview Sergio Martini CX/CRM Master Principal Sales Consultant CX Organization June 11, 2014 Copyright 2014 Oracle and/or its affiliates. All rights reserved. Oracle Confidential
More informationCloud vision and capabilities
Nov 7, 2012 Cloud vision and capabilities - N-Cloud framework - Introduction Marv Mouchawar President, Cloud Services NTT DATA Inc Kazuhiro Gomi President & CEO NTT America Steve Nola CEO, Cloud Solutions
More information, Head of IT Strategy and Architecture. Application and Integration Strategy
IT Strategy and Architecture Application DOCUMENT CONTROL Document Owner Document Author, Head of IT Strategy and Architecture, Enterprise Architect Current Version 1.2 Issue Date 01/03/2013 VERSION CONTROL
More informationIBM & Cloud Computing. Smarter Planet. John Easton UK & Ireland Cloud Computing Technical Leader
Cloud Getting hold Computing of the cloud: for a & Cloud Computing Smarter Planet John Easton UK & Ireland Cloud Computing Technical Leader Copyright Corporation 2010 Cloud is important to Corporation
More informationG-Cloud Service Definition. Atos Oracle Cloud ERP Implementation Services
G-Cloud Service Definition Atos Oracle Cloud ERP Implementation Services Atos Oracle Cloud ERP Implementation Services Customers need adaptive and agile Enterprise Resource Planning (ERP) systems to support
More informationDelivering Transformation. Together. The challenges of the new customer experience. Delivering Transformation. Together.
Delivering Transformation. Together. The challenges of the new customer experience Delivering Transformation. Together. Sopra Steria Consulting is the Consultancy activity of Sopra Steria Group. With 37,000
More informationBusiness Intelligence
S2 Connecting Customers Business Intelligence Microsoft and the Microsoft logo are registered trademarks and/or trademarks of the Microsoft Corporation in the US and/or other countries. 2001 Microsoft
More informationSugarCRM for Law Firms A Whitepaper
SugarCRM for Law Firms A Whitepaper Summer 2010 Prepared by David Gilroy (Sales & Marketing Director) Conscious Solutions Limited Royal London Buildings, Baldwin Street, Bristol, BS1 1PN Tel: 0117 325
More informationEMA Service Catalog Assessment Service
MORE INFORMATION: To learn more about the EMA Service Catalog, please contact the EMA Business Development team at +1.303.543.9500 or enterpriseit@enterprisemanagement.com The IT Service Catalog Aligning
More informationOpenbravo Services for Partners
Openbravo for Partners A pure channel organization devoted to Partner success # Devoted to Partner Success Openbravo for Partners are especially designed to accelerate partners practice towards business
More informationSOA Testing Services. Enabling Business Agility and Digital Transformation
SOA Testing Services Enabling Business Agility and Digital Transformation Getting Value From Service Oriented Architecture (SOA) Many organisations have chosen a Service Oriented Architecture (SOA) middleware
More informationSTL Microsoft SharePoint Consulting and Support Services
STL Microsoft SharePoint Consulting and Support Services STL Technologies Equis House Eastern Way Bury St Edmunds Suffolk IP32 7AB Service Description and Pricing Specialist Cloud Services www.stl.co.uk
More informationOverview. Service Description: BCP & DR Strategy (L6)
Service Description: BCP & DR Strategy (L6) Government Enterprise Architecture Specialists T: 07966 457 571 E: peter@vision-ist.net Overview Visionist will help your organisation develop a Business Continuity
More informationIT Services. Capita Private Cloud. Cloud potential unleashed
IT Services Capita Private Cloud Cloud potential unleashed Cloud computing at its best Cloud is fast becoming an integral part of every IT strategy. It reduces cost and complexity, whilst bringing freedom,
More informationChoice: The new currency of commerce
Choice: The new currency of commerce Services Omnichannel will redefine retailers relationship with consumers Customers are more demanding, and more fickle, than ever Using co-channelling to embed customer
More informationTHE OPEN CLOUD COMPANY RACKSPACE WITH EMC STORAGE
RACKSPACE THE OPEN CLOUD COMPANY WITH EMC STORAGE TODAY S ENTERPRISE IT LEADERS ARE FACED WITH TREMENDOUS CHALLENGES: They must provide an IT infrastructure that reliably supports the multitude of applications
More informationG-Cloud Service Definition. Atos Call Centre Services SCS
G-Cloud Service Definition Atos Call Centre Services SCS Atos Call Centre Services SCS Summary Atos SIAM Service Desk is designed to provide a core part of the SIAM Tower model for ICT delivery. This service
More informationThe Changing Landscape of B2B ecommerce
The Changing Landscape of B2B ecommerce For years, ecommerce was a B2C game a channel best suited for consumer brands and retail transactions. Several recent studies and some major shifts in buyer behavior,
More informationDeploying the Enterprise Cloud
Deploying the Enterprise Cloud Tim Hancock Publication date: October 2012 Deploying the Enterprise Cloud Many enterprises now recognise that the benefits outweigh the risks in Cloud adoption. However,
More informationSTL Microsoft Dynamics CRM Consulting and Support Services
STL Microsoft Dynamics CRM Consulting and Support Services STL Technologies Equis House Eastern Way Bury St Edmunds Suffolk IP32 7AB Service Description and Pricing Specialist Cloud Services www.stl.co.uk
More informationMagento: Accelerating Momentum
Magento: Accelerating Momentum Kathleen Claes Channel Development Manager Magento EMEA kclaes@ebay.com DIGITAL IS ACCELERATING 16 % MULTI-PLATFORM 65 % 54 % ECOMMERCE GROWTH MOBILE SHOPPING PURE-PLAY BRICK
More informationMicrosoft Dynamics CRM as a. Service. G-Cloud Pricing. Service - Pricing. Commercial in Confidence
Microsoft Dynamics CRM as a Service Microsoft Dynamics CRM as a Service - Pricing 2014 CGI IT UK Limited All rights reserved December 2014 - Seventh Floor, Kings Place, 90 York Way, London, N1 9AG Founded
More informationStrategic Assessment on Customer Data
Strategic Assessment on Customer Data G-Cloud Service Definition 2013 CGI IT UK Limited All rights reserved September 2013 - Seventh Floor, Kings Place, 90 York Way, London, N1 9AG Founded in 1976, CGI
More informationG-Cloud Service Description. Atos: Cloud Professional Services: Requirements Specification
G-Cloud Service Description Atos: Cloud Professional Services: Requirements Specification Atos, the Atos logo, Atos Consulting, Atos Worldline, Atos Sphere, Atos Cloud, Atos Healthcare (in the UK) and
More informationG-Cloud II Services Service Definition Accenture Cloud PaaS Implementation Services AWS Beanstalk
G-Cloud II Services Service Definition Accenture Cloud PaaS Implementation Services AWS Beanstalk 1 Table of Contents 1. Scope of our Services... 3 2. Approach... 3 3. Assets and Tools... 4 4. Outcomes...
More informationG-Cloud III Services Service Definition Accenture Cloud Integration Services
G-Cloud III Services Service Definition Accenture Cloud Integration Services 1 Table of contents 1. Scope of our services... 3 2. Approach... 5 3. Assets and tools... 5 4. Pricing... 6 5. Contacts... 6
More information