IBM Transport Management System

Transcription

1 IBM Transport Management System Service Definition 1

2 1. Summary 1.1 Service Description IBM Sterling Transportation Management System (Sterling TMS) is a carrier management, cloud-based system that optimizes supply chain networks. The solution connects you to a collaborative logistics network of carriers, shippers, and customers, on an automated basis. IBM Sterling Transportation Management will: Reduce costs through improved load planning, routing and mode selection. Create the optimal carrier mix based on routing guides. Raise service levels by providing real-time visibility into shipping processes. Increase productivity by eliminating manual transportation processes. Improve on time delivery through better collaboration with carriers, vendors, and customers. Utilise business analytics to improve supply chain processes. 1.2 Service Characteristics Lot IBM Sterling Transportation Management Applicability Contract Duration Contract Price Lead time to start Related Lot(s) /Offering(s) Any medium-large public sector body that wishes to develop capability and capacity to exploit a Cloud based business model while ensuring that they continue to deliver value to the organisation Flexible to be agreed in the Call-Off Order Variable based on time and materials depending on agreeing, with the Contracting Authority, the resources required for the Call-Off Order, based on the IBM SFIA rate table. The price will be subject to VAT and out of pocket expenses incurred. 2 weeks IBM Sterling Configure, Price & Quote, IBM Sterling Order Management System IBM WebSphere Commerce 2

3 1.3 Why IBM IBM are universally acknowledged by the analyst community (including Gartner & Forrester), as Leaders, in the Managed File Transfer (MFT) and Business 2 Business (B2B) solutions technology space. Consequently the continued development of our MFT & B2B solutions forms an important part of IBM s overall integration story. These trusted solutions are in use today helping 82% of the Fortune 500 move key data inside and outside their operations and they specifically require highly scalability solutions that are well designed and architected, that are easy to use and deliver speed and flexibility of provisioning by using configuration tools and a wizard based approach. This approach has led to many leading UK organisations also investing in IBM MFT & B2B Technologies; this includes the top four UK High Street Banks, as well as leading Telecommunications and FMCG organisations. 1.4 Contact Contact Name Title Address John Bramley IBM UK Software Group Birmingham Road Warwick Warwickshire CV34 5JL Contact john.bramley@uk.ibm.com Contact Phone

4 2. Delivery 2.1 Context Amid rising fuel costs and increased customer pressures, transportation management has become a source of competitive advantage. IBM can help give you an edge through a collaborative logistics network of over 10,000 carriers and a comprehensive, as-a- Service (SaaS) system for transportation planning, execution, settlement, and analysis. Not long ago, transportation management was considered a tactical concern a necessary cost of doing business, which had little impact on margins or profitability. But today, all that is changing. Rising fuel prices, changes to the manufacturing model, and increased pressures for improved service have made transportation management a strategic issue. To stay competitive, companies must meet customer demands for: Faster cycle times Higher on-time delivery rates Information about the location and makeup of rolling stock Sterling TMS gives you Web-based access to a collaborative logistics network of carriers, shippers, and customers, along with tools to automate the entire transportation management process. Virtually all of this is delivered as-a-service, which means fewer IT resource requirements, no upgrade costs, configuration rather than installation, faster, easier connectivity, and lower total cost of ownership. With Sterling TMS, you gain virtually all the convenience of an on demand model without sacrificing power, control or capability. It is a comprehensive, leading-edge system that spans the entire process of: Planning Execution Settlement Performance analysis 2.2 What we will deliver IBM software services experts help you connect people, processes and information seamlessly using our integration software. Use our team to lead a full implementation or leverage us to support and collaborate with your internal teams or partners. Each services engagement is tailored to your specific needs. 4

5 Our worldwide consultants will apply their proven technical skills and in-depth product knowledge to ensure a successful implementation of IBM Sterling and WebSphere Connectivity and Integration solutions. We offer on-site, off-shore, software as a service (SaaS) or a combination of delivery models to meet your needs. The deliverables from this offering will vary based on the Call-Off Order and will be agreed prior to engagement. Typical deliverables are: An assessment undertaken by experienced IBM Technology Strategy and Delivery professionals A report summarising the findings of the maturity assessment across twelve dimensions A defined set of initiatives and a structured roadmap and plan to ensure value is realised. A proposal for a number of infused resources to help you deliver the required changes. 2.3 Commercials This will be a Fixed Price/Time and Materials contract, however, following the first phase of the work, there could be the opportunity to discuss the conversion of the initial quote into either a Fixed Price, Time and Material or Risk/Reward based contract in order to provide increased flexibility for the customer. Initial work will be carried out under the Strategy and Architecture category of the IBM SFIA rate table unless agreed otherwise. Follow on work will be under the appropriate category(ies) of the IBM SFIA rate table. The scope of work will be set out in the Call Off Order Form and agreed by both parties. Follow on services to enable you to complete implementation of cloud services can be provided by IBM. Details should be agreed via the Call-Off Order and priced using the IBM SFIA rate card. 2.4 Key Points Other key points to note are as follows: This offering is subject to availability of IBM resources. The Charges for this Service are on the basis that no Parent Company Guarantee is required. If one is required and agreed to by IBM then the Charges will be revised accordingly. 5

6 For Fixed Price offerings, Travel and Subsistence (T&S) costs will be charged in addition e using the Contracting Body s standard T&S rates. The pricing and terms on individual call-off orders should be handled as commercially sensitive by the Contracting Body. Where work is of a sensitive and secure nature, security standards will be agreed between IBM and the Contracting Body, and if necessary IBM will ask the Contracting Body to issue a Security Aspects letter. Whilst we do not propose to handle or have access to any personal data, we will suggest and agree alternative approaches such as the use of anonymised data for testing purposes. The work is subject to IBM s Terms of Business, which are attached separately to this catalogue item. 6