Cloud Sourcing G-Cloud 5 Framework

Transcription

1 Cloud Sourcing G-Cloud 5 Framework Cloud Sourcing Service Definition Document April 2014 Warnford Court, 29 Throgmorton Street, London, EC2N 2AT T:

2 Table of contents 1 Cloud Sourcing Hudson & Yorke Cloud Service Offerings Service Description Hudson & Yorke approach Key Deliverables Value to Client Fee Proposal Supporting documents 7 Page 2 of 8

3 1 Cloud Sourcing 1.1 Hudson & Yorke Cloud Service Offerings Hudson & Yorke is a specialist management consultancy focused on strategic ICT advisory that delivers commercial, service and operational benefits to our clients. Hudson & Yorke s Cloud Advisory services help organisations to assess the strategic and commercial benefits of Cloud computing and consider how best it could integrate with current and future strategies. We have expertise in understanding various cloud delivery models and their appropriateness for client situations as well as cloud service models. We help organisations to assess the use of private, public clouds or hybrid cloud delivery models as well as the various on demand, pay as you go, as a service models e.g. IaaS or SaaS. Hudson & Yorke offers a number of related Cloud services on the CloudStore as set out in the diagram below: Cloud Strategy Cloud Sourcing Cloud Business Case Figure 1 - Hudson & Yorke Cloud Service Offerings 1.2 Service Description Hudson & Yorke can help UK Government departments source Cloud services through the CloudStore in an efficient and effective manner. Our service aligns with the guidance of Crown Commercial Service (CCS) and Government Digital Services (GDS). Page 3 of 8

4 1.2.1 Hudson & Yorke approach Hudson & Yorke will follow a structured approach using a clear methodology to procure through the CloudStore. Our methodology leverages the CCS and GDS recommended approach for CloudStore procurement as well as our experience of architecting and procuring complex ICT solutions in the private and public sectors. This methodology is outlined in Figure 2 and will: identify and document business for Cloud develop a robust, signed off Cloud strategy develop a commercial model build an evaluation model that takes into account both technical and commercial criteria develop a process for the pre-qualification and down-selection of vendors from the CloudStore Business Requirement (Technical and Commercial) Clear strategy Defined high-level Defined detailed Evaluation criteria (Technical and Commercial) Funcational characteristics Service delivery and management Non-functional characteristics Whole life cost evaluation Vendor Selection Long List selection Short List selection Contract Award Short list evaluation and downselect Figure 2 - CloudStore Sourcing Process Page 4 of 8

5 We will undertake a number of activities as part of the sourcing process to deliver the activities and deliverables detailed in Figure 3, below: Business Requirement Evaluation Criteria Vendor Selection Contract Award Underake stakeholder interviews and workshops to help define business (technical and commercial) Develop a robust strategy for your business Develop the commercial model including Total Cost of Ownership (TCO) and calculate the Return on Investment (ROI) Develop an Evaluation Matrix that takes into account the business identified: functional characteristics service delivery and management nonfunctional characteristics whole life cost evaluation based ontco and ROI calculations Navigate the CloudStore vendor market CloudStore vendor market analysis based on business requiements and evaluation matrix Recomend a long list of vendors Refine the evaluation matrix and down select vendors based on: technical and lowest cost proposal technical and Most Economically Advantageous (MEAT) proposal Appoint chosen vendor(s) who meet the evaluation Figure 3 - Hudson & Yorke's Activities and Deliverables Key Deliverables Hudson & Yorke s Cloud sourcing service will enable UK Government organisations to successfully contract for Cloud services through the CloudStore. The procured service will reflect the organisations technical and commercial Value to Client Hudson & Yorke s specialist knowledge and experience in Cloud sourcing will build confidence in the process and mechanism to select a Cloud services provider and its alignment with the CCS and GDS guidelines. Our Page 5 of 8

6 approach will accelerate the cloud sourcing process whilst bringing rigour to the down-select process. We will deliver a mutually beneficial deal for you and your vendors using our proven approach to ICT sourcing. Our process and activities ensures the evaluation stage is closely aligned to your technical and commercial therefore realising any intended improvements set out by you such as service level or whole life costs are reflected in the procured service. 1.3 Fee Proposal Hudson & Yorke will deliver this work on a time and materials basis to be discussed and agreed prior to start of engagement. Our consulting team s rate card is detailed below and follows the SFIA rate card guidelines: Strategy& Architecture Business Change Solution Development & Implementation Service Management Procurement &Management Support Client interface Follow Assist Apply 1000 Enable Ensure/Advice Initiate/ Influence Set Strategy/Inspire 1700 Director/ Partner 1700 Director/ Partner 1700 Director/ Partner 1700 Director/ Partner Our rates are exclusive of VAT, which will be charged at the prevailing rate. Page 6 of 8

7 1.4 Supporting documents The following case studies demonstrate some of our experiences and capabilities. More detailed versions are available in a supporting documents pack to this service offering: Case Study Description Value add Department of Energy and Climate Change GB-wide sourcing strategy & management of competitive dialogue for procurement Hudson & Yorke developed a unique commercial strategy and successfully executed the resulting complex procurements to establish and shape the market for smart metering data and communications services in Great Britain. Hudson & Yorke architected the service integration function that sits at the heart of the GB smart metering rollout. We successfully delivered complex parallel procurements, resulting in the award of a licence and four ICT contracts, worth more than 2.2bn to provide the shared infrastructure required to roll out smart meters. National Grid National Grid s global voice and data services sourcing programme Hudson & Yorke was engaged by National Grid to run its global voice and data services outsource programme aiming to rationalise National Grid s IS supply chain, moving to a new multi-supplier IS ecosystem. Hudson & Yorke supported National Grid to design the common incentivisation scheme that governed the outsourced towers and SIAM function. Hudson & Yorke s experience in sourcing large scale global voice and data contracts enabled National Grid to obtain service and contractual gains whilst reducing the total cost of ownership for the global delivery of its communications technology. United Utilities United Utilities wanted to establish a clear way forward for delivery of a core infrastructure to better meet current and future business needs Hudson & Yorke undertook a detailed review of the United Utilities ICT environment and developed a strategy that: established a Target Operating Model to ensure that future ICT delivery and management is more effective and better able to meet business needs provided a clear sourcing framework to engage the market and increase competition identify change and technology initiatives, with a clear roadmap, that will transform delivery of ICT services to more consistent and cost effective capability The strategy was used to get buy-in from senior business stakeholders on the investment needed to transform services in the future. Barclays Moving from a fully outsourced model to a hybrid delivery model Hudson & Yorke was brought on board to help Barclays write and negotiate the new complex telecommunications services contracts and to aid the delivery of the transformation programme from a fully outsourced ICT model to a hybrid model where some of the key services were managed in-house, whilst others were managed or outsourced. Hudson & Yorke helped Barclays deliver significant cost savings whilst giving Barclays strategic control of its business critical sites through the delivery of a model which is now perceived as leading edge technically, operationally and commercially. BP Global telecoms sourcing programme to support them in consolidating 500+ contracts by moving to a Hudson & Yorke was engaged to run the strategic sourcing programme, with a global scope covering approximately 750 sites in 60 countries and included mobile services covering 23 countries across 3 continents. Hudson & Yorke provided direct support to BP during the vendor contract negotiations and the sourcing programme resulted in BP signing a new 5 Page 7 of 8

8 Case Study Description Value add lead integrator model covering data and voice year global network and telecommunications services contract worth $500m, with Deutsche Telekom s T-Systems. Heineken Global WAN sourcing programme Hudson & Yorke was able to consolidate Heineken s supplier base; increase transparency and control by providing a single view on network costs, standards and SLAs; achieve a future ready network allowing operating countries to plug in value added services such as VoIP, video and Cloud solution and increase flexibility. Hudson & Yorke helped Heineken sign a 5 year, 61.2m global WAN, security and remote access services contract with significantly improved terms and service levels whilst obtaining a 5.5m cost saving. Page 8 of 8