MINISTRY OF FISHERIES

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1 MINISTRY OF FISHERIES POSITION DESCRIPTION Section 1 - Summary of Position Details Position Title: Trainer, Information Systems Reports to: Team Leader (Research Data & Reporting) Business Group: Corporate Services Location: Wellington Salary Band: Information Management Band D3 / D4 Security Level: Purpose of Position: The purpose of this position is to enhance the capability of Ministry staff to make use of the information systems that are available to them, by: Providing training to Ministry staff in the use of Information Systems; Producing training documentation and associated products; Promoting the effective use of existing information systems; Assisting in the design and implementation of new information systems, so as to improve their usability. The emphasis of this position will be on training Ministry staff in the effective use of bespoke software applications, but training in the use of standard office software (word processing, spreadsheets, etc) will also be required. Section 2 - Context New Zealand s fisheries resources are one of this country s most important renewable natural resources. To preserve their value for both current and future generations, fisheries resources require careful stewardship by all those who value and enjoy them. The Statement of Intent sets out the Ministry of Fisheries strategic direction and its priorities. It is the Ministry s intention to take a stronger leadership role in the fisheries sector and increase its engagement in the Government s Growth and Innovation strategy, and how it will work with the wide range of interested parties who want to participate effectively in fisheries decision-making processes. Changes are continually made to improve the way the Ministry operates. These changes recognise key messages emerging from consultation and interaction with fisheries stakeholders and take into account the Government s policy directions. Position Description: Trainer, Information Systems 1

2 Overall Fisheries Outcome The Ministry of Fisheries has focused on a single overall fisheries outcome: The value New Zealanders obtain from the sustainable use of fisheries resources and protection of the aquatic environment is maximised. The Ministry has four contributing outcomes being: The health of the aquatic environment is protected; People are able to realise the best value from the sustainable and efficient use of fisheries; Crown obligations to Mäori with respect to fisheries are delivered; Credible fisheries management. Ministry s Role The core role of the Ministry of Fisheries, in collaboration with other government agencies is advising on and implementing government policy in the following areas of core responsibility: Ensuring ecological protection and sustainability; Meeting Treaty of Waitangi obligations; Meeting international obligations; Enabling efficient resource use; Ensuring the integrity of management systems. Mission and Values The mission, established when we were formed in 1995, is expressed in our Maori name Te Tautiaki i nga tini a Tangaroa which means the guardian of the multitudes of Tangaroa, gifted to the Ministry by tangata whenua. Our goal is to Maximise the value New Zealanders obtain through the sustainable use of fisheries resources and protection of the aquatic environment. This goal helps to deliver on Government priorities of economic transformation and enhancing national identity. Our mission and how we work supports wider Public Service values: We are proud to be part of the New Zealand public service and will maintain the highest standards of professional behaviour. We will meet our obligations as public servants to: Fulfil our lawful obligations to the Government with professionalism and integrity. Perform our official duties honestly, faithfully and effectively, respecting the rights and interests of the public and our colleagues. Not bring the public service into disrepute through our private activities. Position Description: Trainer, Information Systems 2

3 We recognise the status of Maori as tangata whenua. Our behaviour will, at all times, be consistent with the responsibilities of the Crown as partner to the Treaty of Waitangi and our specific legal obligations under the Treaty of Waitangi (Fisheries Claims) Settlement Act 1992, the Maori Commercial Aquaculture Claims Settlement Act 2004 and the Fisheries Act MFish staff helped define the following behavioural values of the Ministry. They reflect how we feel about being MFish people, how we treat others and how we expect to be treated in turn. These enduring values are part of our everyday working lives and express what is important to us as we work each day towards achieving the Ministry s goals and contributing leadership to the sector: Integrity MFish people are professional and widely trusted. We are honest and take responsibility. We strive to be open, transparent and impartial. Respect - We respect each other, tangata whenua, stakeholders, the law and the aquatic environment. We respect and value our role as guardians of our fisheries resources. Constructive Relationships - We understand the sector we work in and the needs and expectations of those we work with. We maintain constructive relationships, engaging effectively with others to achieve the best outcomes possible. Achieving Results - We approach our work with energy and drive, with a focus on achieving high quality results. We value teamwork and collaboration. We share information and recognise people s contribution to our goals. Continual Improvement - We embrace continual improvement in the pursuit of excellence. We are agile learners and actively develop our skills, knowledge and behaviours. We are committed to helping our people to be successful. Position Description: Trainer, Information Systems 3

4 Section 3 - Key Functions and Performance Describes what the jobholder is responsible for (Function); how the jobholder does it (Major Process); and the standard that is expected (Performance Indicators). Note: Specific quantitative performance measures are established around each of the performance indicators as part of the annual performance management process. Weightin g of Function 5 = most important, 1 = least important Function (What the job holder does i.e. the Objective) 5 Deliver training to Ministry staff in the effective use of information systems Major Processes (how the job holder does it i.e. tasks) Identify training needs Develop a plan to address the information systems training needs of Ministry staff Develop training solutions Develop training documentation / materials Arrange for training to occur Deliver training Performance indicators (the expected end result) Present and likely future needs for training are documented A documented training plan exists. Training sessions are structured to deliver highly positive learning outcomes to trainees Appropriate training documentation (and other educational material) is available to Ministry staff Training sessions have an appropriate venue, compliment of equipment, and set of trainees Ministry staff have a good understanding of what they can achieve using the Ministry s information systems and how to achieve it. Ministry staff are enthusiastic about receiving information systems training.

5 5 Promote the effective use of information systems Develop and implement solutions that inform staff of the existence and capability of Ministry information systems. Ministry staff have a good understanding of what information systems are available to them and what each can achieve. 4 Assist in the design and implementation of new information systems 3 Assist in the improvement of existing information systems Contribute to the design and specification of new information systems with a view to improving their usability. Contribute to the development of on-line help for new information systems. Identify areas where users are experiencing difficulty with operating existing information systems, and recommend ways to rectify these issues. Ministry staff regard new information systems as being easy to learn and intuitive to use. On-line help is complete, accurate and up to date. Ministry staff regard the on-line help as a valuable source of information when learning how to use new information systems. Documentation describing common ease of use problems within existing systems, and recommended solutions to these problems, is provided to the relevant Application Managers and Systems Developers. Position Description: Trainer, Information Systems 5

6 Section 4 - Specific Role Requirements Health and Safety Accountabilities Responsibility for taking all practicable steps to ensure your own safety at work and that no action or inaction on your part causes harm to anyone else Report all hazards, accidents, near misses or unsafe conditions to your manager or Health & Safety (H & S) representative as soon as possible Observing stated operating procedures and safety guidelines Section 5 Main Challenges What are the most difficult problems or major challenges faced by the team or role? Challenge/Problem How will this be solved or managed? What assistance is available? Getting staff to attend training By the trainer gaining a reputation for providing a service that is valuable to staff Support of the managers and staff of the Information Management, Information Technology and Human Resources groups Gaining a level of knowledge of the Ministry s information systems which facilitates the structured presentation of these systems to trainees, and also allows the trainer to respond to ad-hoc questions about these systems. The trainer having an excellent ability to learn to use new computer systems Position Description: Trainer, Information Systems 6

7 Section 6 - Relationships This describes the titles of individuals, business units and organisations with which the Jobholder has the most frequent contact and the nature of that interaction. Internal Contacts Ministry staff Nature and Purpose Provide proactive, comprehensive and high quality training services. Team Leader (Research Data & Reporting) Team Leader (Spatial and Regulatory Data), Team Leader (Compliance and Data Warehouse), Records Manager, Operations Manager ITT group External Contacts Software vendors Maintain constructive and productive relationships that facilitate the achievement of business objectives. Nature and Purpose Understand what purchased software can achieve, and how to achieve this. Position Description: Trainer, Information Systems 7

8 Section 7 - Person Specification The person specification contains the skills, experience and personal qualities/competencies needed to perform the job successfully. Qualifications / work experience / skills / knowledge: Skills and experience in adult education. Some tertiary papers in Adult Education Skills and experience in the use of computer systems. Some tertiary papers in Information Technology Skills and experience in operational planning Excellent spoken and written English Personal Attributes: Customer service focus gains the trust and respect of Ministry staff and managers Enthusiasm a positive attitude which helps to inspire others Self motivation the drive to do an excellent job with or without supervision Availability for travel (including overnight) within New Zealand - It is anticipated that the trainer will spend 15 to 25 days a year conducting training at Ministry offices outside of Wellington. Competencies: Acts in accordance with the Ministry s Values and the underpinning Core MFish Competencies Role specific competencies from the relevant MFish library Position Description: Trainer, Information Systems 8

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