JOB PROFILE. Client Relationship Manager Business Group: Government Technology Services Branch: Job Title:

Save this PDF as:

Size: px
Start display at page:

Download "JOB PROFILE. Client Relationship Manager Business Group: Government Technology Services Branch: Job Title:"

Transcription

1 JOB PROFILE Job Title: Client Relationship Manager Business Group: Government Technology Services Branch: Reporting to: Manager Service Management Location: Wellington Grade: 22 Date last reviewed: April 2011 The Department of Internal Affairs Te Tari Taiwhenua The new Department of Internal Affairs was established on 1 February 2011, and amalgamates the roles and functions previously undertaken by the former Department of Internal Affairs, Archives New Zealand, the National Library of New Zealand, the Office for the Community and Voluntary Sector (formerly within the Ministry of Social Development) and the Government Chief Information Office (formerly within the State Services Commission). The Department has a unique role in nurturing the development of the country s nationhood, identity and culture. The Department maintains the collective memory of the nation and connects it to the present and future. As New Zealand s oldest government department, it has a continuous link back to the Colonial Secretary s office and the signing of the Treaty of Waitangi. Purpose The Department of Internal Affairs serves and connects people, communities and government to build a safe, prosperous and respected nation. For more detailed information about Internal Affairs, go to our website: Branch Overview The branch promotes efficient and innovative access to, and management, storage, preservation, and conservation of knowledge, information and heritage collections and taonga, for the benefit of government and New Zealanders. The new branch combines National Library, Archives New Zealand, and Government Technology Services together into a single branch, along with information-related services and the Government Chief Information Office. Client Relationship Manager - GTS JE ref # Page 1 of 6

2 Business Group Overview The purpose of Government Technology Services (GTS) is to improve the delivery of services to citizens and to reduce costs to government through the development, delivery and promotion of Common ICT Capability. This includes the development of the Government Enterprise Architecture and the Government 3 year ICT Roadmap. GTS does this by providing outstanding service to DIA, government agencies (our clients) in the areas of; Government Enterprise Architecture Development and Management Government ICT Roadmap Development Enterprise Service Management Asset Management Security Management ICT Service Design and Development Programme and Project Delivery Business Analysis System Testing Solution Development and Support for core, common and unique systems GTS specialises in the development, delivery and support of systems used in DIA and also for Common ICT Capability, including; High integrity systems, such as those used for identity management Igovt all-of-government identity and access management Digital Information management, storage and access, Emergency Management and Civil Defence Regulations and Compliance such as the Integrated Gaming Platform Government secure communications, such as SE and one.govt Grants Management Systems Platforms for Web Service Delivery Enterprise services supporting DIA staff and Ministers GTS achieves this by focussing on clients, our people and our suppliers, with a resolve to always improve. Position Summary This position carries responsibility for understanding current and future client requirements, working with clients on the development of technology strategic plans and managing the provision of agreed services GTS to its clients and the Department of Internal Affairs in all locations throughout the country. This position is expected to provide advice directly to clients in the area of products and services that the Department delivers and in the formulation of strategic ICT plans. This role will act as a virtual CIO for some clients, managing the ICT capability planning development. Critical to this role is the development of strong client relationships through the utilisation of excellent communication skills and a professional interpersonal style. Client Relationship Manager - GTS JE ref # Page 2 of 6

3 Key Responsibility Areas Key Responsibility Areas Delivery on the business outputs Relationship Management Provision of expert advice Health & Safety (for self) Health & Safety (for the team) Accountability Statement Ensure the delivery of seamless end to end ICT services to clients by: Client specific ICT Strategy and Plans which meet their operational requirements Develop and manage Service Level Agreements and pricing that represents the value of GTS services to clients Represent clients requirements are represented into GTS s strategy service and operational planning processes Ongoing support of integration of GTS activities to ensure that the clients requirements are met. Establish and maintain effective working relationships with Government Agency clients, focussing on the desired long term objectives/outcomes and facilitating progress towards these Negotiate Service Level Agreements (SLA s) with clients and manage performance to those agreed service levels Work with senior stakeholders to understand their businesses, contribute to business planning and facilitate the development of strategic plans for the business use of ICT products and services Facilitate the effective flow of information and communication between clients and GTS functional groups regarding business imperatives, technology development and opportunities for technology adoption Ensure effective portfolio management and efficiently leverage the Shared Service model, service level agreements and established ICT framework and workflow processes to deliver planning, design, development, implementation and BAU services Coordination of project resources as required Personally provide advice to Government Agency clients and their leadership teams on ICT solutions and GTS services Work as a feedback mechanism for the wider GTS group on market and agency trends on technology usage Takes personal responsibility for keeping self free from harm Follows safe working procedures Reports incidents promptly Reports hazards promptly and suggests appropriate remedies Knows what to do in the event of an emergency Co-operates in implementing rehabilitation plans Ensure staff are informed of Health and Safety requirements in the workplace, and are adequately trained to carry out their work safely. Ensure the prompt and accurate reporting, recording and investigation of all workplace incidents and injuries. Ensure all hazards are promptly assessed for their significance, and managed according to the hazard management process. Client Relationship Manager - GTS JE ref # Page 3 of 6

4 Key Working Relationships Internal GTS Senior Management Team Manager Service Management GTS managers and staff Manager Service Assurance Business Managers Service Delivery Managers Business Engagement coordinator External Government agencies and departments Accountabilities/Delegations Staff Management Number of direct reports Number of staff reporting to the direct reports Delegations Human Resources Delegations Financial Delegations Security Clearance Level Confidential Special Requirements (education, skills, knowledge, experience) Experience in effectively managing a wide range of relationships in order to achieve desired results Proven ability to operate at a senior level within an organisation to develop long term ICT plans that enable a business/agency to achieve its strategic objectives Excellent interpersonal skills, eg negotiation and influencing skills, which can be applied at the most senior levels of other organisations and with external stakeholders Problem solving skills at a level to work through issues of considerable complexity, using high level conceptual thinking skills, in depth analysis in the context of the overall business issues for a wide variety of Government clientele and DIA as a whole organisation, and the judgment to select and apply/recommend appropriate decisions Extensive experience operating in a relationship management role within a large complex ICT environment, preferably managing multiple client groups Strong and persuasive written and oral communication skills Proven financial skills with the ability to understand client pricing models and financial forecasting DIA Competencies Competencies are behaviours that drive job success. They are observable and measurable characteristics that can be seen when a job is being done well. Client Relationship Manager - GTS JE ref # Page 4 of 6

5 With the exception of Achieves Effectiveness for Māori, the competencies DIA uses are derived from the Competency Sort Cards developed and copyrighted by Lominger Limited, Inc. No part of the Lominger competencies may be used, reproduced or transmitted in any form or by any means, by or to any party outside of The Department of Internal Affairs. The competencies required for your role are listed below. Each competency falls within a competency cluster, which are broad themes of skills, behaviours and abilities. Competency Cluster Integrity Intelligence Emotional Maturity Talent to Execute Positive Energy Managing Complexity Managing Diverse Relationships Achieves Effectiveness for Māori Competency Integrity and Trust Ethics and Values Learning on the Fly Intellectual Horsepower Self Knowledge Composure Customer Focus Functional Technical Skills Drive for Results Planning Managing through Systems Priority Setting Perseverance Dealing with Ambiguity Problem Solving Interpersonal Savvy Peer Relationship Informing Effectiveness for Māori Integrity This is the ability to accept personal accountability for actions and decisions; to be reliable, trustworthy, and honest in all aspects of our work; and to uphold the values and principles of the Department. Intelligence This is the ability to learn, understand and think things out quickly. It is demonstrated in our ability to reason, solve problems, think creatively, understand ideas that can be complex, and learn quickly from experience. It is the ability to make sense of a changing environment and figuring out what to do. Client Relationship Manager - GTS JE ref # Page 5 of 6

6 Emotional Maturity This is the ability to control one's emotions, to recognise their impact and to adapt to changing circumstances, particularly during stressful times. It includes the ability to sense, understand, and react to others' emotions. It is about knowing one's strengths and weaknesses and continuously looking to improve oneself. It also requires individuals to demonstrate resilience and sound judgment in dealing with challenges. Talent to Execute This is about getting the job done. It is the ability to achieve results for the Department and provide an outstanding service, with and through others. It also describes continuously searching for innovation and ways to add value in order to position the Department for future success. Positive Energy This is the demonstration of an upbeat attitude through good times and bad, and the desire to strive for the best outcomes for the Department. Individuals who demonstrate this trait are able to positively affect the behaviour of others, motivating them with a sense of purpose and spirit of cooperation. It encompasses the capacity to care deeply for the work that we do and for the principles and values of the Department. Managing Complexity This is the ability to operate effectively in an ever-changing environment, scanning the horizon for looming issues and providing solutions. This requires individuals to take an organisational perspective when resolving problems, ensuring the Department maintains a strong culture of innovation and togetherness. Managing Diverse Relationships This is the ability to work with a diverse range of people and to build mutually beneficial relationships and networks, sometimes in complex environments. It is the ability to value the contribution of others, respecting each other's views, beliefs and customs, united in a common purpose. Achieves Effectiveness for Māori Achieves Effectiveness for Māori describes working effectively with and for Māori colleagues, clients and stakeholders, to ensure their specific needs are identified and met, and to create a positive work environment for Māori. It relates to our Effectiveness for Māori (EfM) strategies, policies and guidelines and supports our vision to be recognised as an EfM leader in public service. (Please note that this competency is not part of the Lominger Competency suite) Client Relationship Manager - GTS JE ref # Page 6 of 6

JOB PROFILE. For more detailed information about Internal Affairs, go to our website: www.dia.govt.nz.

JOB PROFILE. For more detailed information about Internal Affairs, go to our website: www.dia.govt.nz. JOB PROFILE Job Title: Enterprise Architect Business Unit: Chief Architect Business Group: Government Technology Services Branch: Reporting to: Chief Architect Location: Wellington Grade: 22 Date last

More information

Alexander Turnbull Library, National Library. Collections Registrar or Co-ordinator Copying Services

Alexander Turnbull Library, National Library. Collections Registrar or Co-ordinator Copying Services Job Description Job Title Branch Business Group Reporting to Location Grade Date Graded Library Assistant IKS Alexander Turnbull Library, National Library Collections Registrar or Co-ordinator Copying

More information

Job Description. Job Title Branch Business Group Reporting to Location. Purpose. Key Tasks

Job Description. Job Title Branch Business Group Reporting to Location. Purpose. Key Tasks Job Description Job Title Branch Business Group Reporting to Location Enterprise Architect Knowledge, Information, Research and Technology Government Technology Services Chief Architect Wellington Salary

More information

National Manager Online Services for Schools

National Manager Online Services for Schools National Manager Online Services for Schools National Library, Information and Knowledge Services The National Manager Online Services for Schools is responsible for providing strategic and operational

More information

Reporting to: Director Policy, Policy Group Location: Wellington Salary range: Policy Band J

Reporting to: Director Policy, Policy Group Location: Wellington Salary range: Policy Band J Policy Manager Policy Group, Policy, Regulatory and Ethnic Affairs Branch The DIA Policy Group is responsible for policy and ministerial servicing relating to the Internal Affairs, Local Government, Community

More information

Manager HR Systems and Analytics

Manager HR Systems and Analytics Manager HR Systems and Analytics Human Resources Group, Shared Services Branch The Manager HR Systems and Analytics is responsible for managing all HR systems including the development and the implementation

More information

Protective Security Lead Chief Security Office, Information and Knowledge Service

Protective Security Lead Chief Security Office, Information and Knowledge Service Protective Security Lead Chief Security Office, Information and Knowledge Service The Chief Security Office is responsible for leading a cross-departmental approach for all aspects of protective security,

More information

Librarian (Reading Services/ Online Services)

Librarian (Reading Services/ Online Services) Librarian (Reading Services/ Online Services) National Library, Information and Knowledge Services The Librarian is responsible for delivering Reading Services and /or Online Services to agreed standards

More information

Senior Specialist (Online learning)

Senior Specialist (Online learning) Senior Specialist (Online learning) National Library, Information and Knowledge Services The Senior Specialist Online Learning is responsible for providing deep specialist knowledge and expertise in developing

More information

Manager Strategic Design

Manager Strategic Design Manager Strategic Design Service Innovation Group, Service Delivery & Operations DIA is the Agency responsible for to the Government for Delivering Better Public Service Result 10 (BPS 10). It is charged

More information

Manager Service Transition

Manager Service Transition Revised Manager Service Transition Your position description Your: Location Group Business unit / team Wellington Organisation Capability & Services IT Solutions / Service Transition Pay Group MGR Band

More information

Job description. Purpose. Key Tasks. Job Title Branch Business Group Reporting to Location Duration Salary Range

Job description. Purpose. Key Tasks. Job Title Branch Business Group Reporting to Location Duration Salary Range Job description Job Title Branch Business Group Reporting to Location Duration Salary Range Digital Preservation Technical Specialist National Library of New Zealand Information, Knowledge and Systems

More information

Chief Information Officer

Chief Information Officer Security manager Job description Job title Security manager Location Wellington Group Organisation Development Business unit / team IT Solutions Grade and salary range Pay Group 1, Pay Band 6 Reports to

More information

Senior Advisor Change and Benefits Management

Senior Advisor Change and Benefits Management Senior Advisor Change and Benefits Management Your position description Your: Location Group Business unit / team Manager PDID0300 Auckland/Wellington Architecture, Design & Programme Governance Enterprise

More information

Strategic Programme Manager- fixed term 12-14 months

Strategic Programme Manager- fixed term 12-14 months Strategic Programme Manager- fixed term 12-14 months New Zealand Fire Service Position Description Job #: 2759 Business Area: Location: Reports to: Programme and Change Management National Headquarters

More information

Team Leader, Data Intelligence

Team Leader, Data Intelligence Team Leader, Data Intelligence New Zealand Fire Service Position Description Job #: 4007 Business Area: Location: Reports to: Data & Spatial Intelligence (DSI) Unit Information, Communications & Technology

More information

Performance Information Analyst - Business Intelligence

Performance Information Analyst - Business Intelligence Performance Information Analyst - Business Intelligence Job description Job title Location Business unit Grade and salary range Reports to Performance Information Analyst Wellington Organisation Direction

More information

Team Leader Business Information Data Warehouse Business Information Data Warehouse

Team Leader Business Information Data Warehouse Business Information Data Warehouse Position Title Group/Team Location Reports to HR reference Team Leader Business Information Data Warehouse Business Information Data Warehouse Information Wellington Manager ICT Service Delivery Tertiary

More information

Advisor - Business Intelligence

Advisor - Business Intelligence Advisor - Business Intelligence Job description Job title Advisor - Business Intelligence Location Wellington Business unit Organisation Direction Grade and salary range Paygroup1 - Payband 4 Reports to

More information

OneView (Customer Relationship Management ) Administrator

OneView (Customer Relationship Management ) Administrator OneView (Customer Relationship Management) Administrator Job description Job title OneView (Customer Relationship Management ) Administrator Location Christchurch / Wellington Group Collections and Dissemination

More information

Clinical Specialty Midwife/Nurse (CSM/N) Quality & Risk Women s Health

Clinical Specialty Midwife/Nurse (CSM/N) Quality & Risk Women s Health POSITION DESCRIPTION Clinical Specialty Midwife/Nurse (CSM/N) Quality & Risk Women s Health Date Produced/Reviewed: November 2012 Position Holder's Name : Position Holder's Signature :... Manager / Supervisor's

More information

Work with the ARPHS clinical team to provide professional leadership and evidence based advice to the HI team and ARPHS management.

Work with the ARPHS clinical team to provide professional leadership and evidence based advice to the HI team and ARPHS management. POSITION DESCRIPTION POSITION DETAILS: TITLE: Senior Health Advisor, Healthy Environments REPORTS TO: Health Improvement Manager (Level 4) LOCATION: Auckland Regional Public Health Service (ARPHS) AUTHORISED

More information

Position Description

Position Description Position Description Name Position title Vacant Procurement Officer Level Group Section Responsible to Responsibility for staff Corporate Services Property & Procurement Corporate Property Manager None

More information

Diploma of School Business Management

Diploma of School Business Management Diploma of School Business Management This document provides additional information about each phase of the programme to assist prospective applicants. At level 5 participants are expected to generate

More information

POSITION DESCRIPTION. Organisation profile. Our vision. Our values. Position title Procurement Specialist Job band G

POSITION DESCRIPTION. Organisation profile. Our vision. Our values. Position title Procurement Specialist Job band G POSITION DESCRIPTION Position title Procurement Specialist Job band G Group Corporate Services Reports to: Support Services Manager Location Wellington Staff responsibilities Nil Financial delegations

More information

Manager, Procurement and Contracts

Manager, Procurement and Contracts Position description Position title: Reports to: Directorate: Contract Manager/Team Leader Manager, Procurement and Contracts Operations Date: May 2015 PHARMAC s mission Our legislative objective is: to

More information

CareNZ Job Description GENERAL MANAGER HUMAN RESOURCES

CareNZ Job Description GENERAL MANAGER HUMAN RESOURCES CareNZ Job Description GENERAL MANAGER HUMAN RESOURCES Responsible to: Responsible for: Chief Executive HR and Payroll Administrator HR Interns and Volunteers Dimensions Location of work Other information

More information

Suite Overview...2. Glossary...8. Functional Map.11. List of Standards..15. Youth Work Standards 16. Signposting to other Standards...

Suite Overview...2. Glossary...8. Functional Map.11. List of Standards..15. Youth Work Standards 16. Signposting to other Standards... LSI YW00 Youth Work National Occupational Standards Introduction Youth Work National Occupational Standards Introduction Contents: Suite Overview...2 Glossary......8 Functional Map.11 List of Standards..15

More information

JOB DESCRIPTION TO ASSIST IN THE DELIVERY OF A HIGH QUALITY COLLEGE LIBRARY INFORMATION SERVICE THAT SUPPORTS OUTSTANDING LEARNING AND TEACHING

JOB DESCRIPTION TO ASSIST IN THE DELIVERY OF A HIGH QUALITY COLLEGE LIBRARY INFORMATION SERVICE THAT SUPPORTS OUTSTANDING LEARNING AND TEACHING JO DESCRIPTION POST TITLE: POST REF: REPORTS TO: LEARNING RESOURCES ASSISTANT LRCA3 COMPUTER SERVICES OFFICER DATE: JANUARY 2015 JO PURPOSE: TO ASSIST IN THE DELIVERY OF A HIGH QUALITY COLLEGE LIRARY INFORMATION

More information

Council is committed to achieving the three key outcomes identified by our local community:

Council is committed to achieving the three key outcomes identified by our local community: Position Profile Position Title: Project Manager - Business Transformation Portfolio (BTP) Fixed Term 18 months Reports to: Department: Section: Information Services Manager Finance & Information Services

More information

BUSINESS INTELLIGENCE E ANALYST Business Unit:

BUSINESS INTELLIGENCE E ANALYST Business Unit: BUSINESS INTELLIGENCE E ANALYST Business Unit: LAB360 Reporting to: Direct Reports: Manager of Analytics Strategy and Research Business Information Analyst Date Created: September 2014 Purpose of the Position

More information

Corporate support administrator Christchurch

Corporate support administrator Christchurch Corporate support administrator Christchurch Job description Job title Location Group Business unit / team Grade and salary range Occupational stream Reports to Corporate support administrator Christchurch

More information

Position Description

Position Description Position Description Job title Group Section Responsible to Responsibility for staff Project Coordinator Natural Resource Operations Rotorua Lakes Protection & Restoration Programme Rotorua Lakes Business

More information

Job Description. Executive Support Partner. Lake Rotorua Incentives Board. Lake Rotorua Incentives. Programme Director, Incentives

Job Description. Executive Support Partner. Lake Rotorua Incentives Board. Lake Rotorua Incentives. Programme Director, Incentives Job Description Job title Group Section Responsible to Responsibility for Employees Executive Support Partner Lake Rotorua Incentives Board Lake Rotorua Incentives Programme Director, Incentives None Date

More information

2012/2013 Programme Specification Data. Strategic Marketing Communications

2012/2013 Programme Specification Data. Strategic Marketing Communications 2012/2013 Programme Specification Data Programme Name Programme Number Programme Award QAA Subject Benchmark Statements Strategic Marketing Communications P10205 MA N/A Programme Aims Our graduates will;

More information

Manager PTE & CE Investment. HR reference. Tertiary Education Commission Te Amorangi Matauranga Matua

Manager PTE & CE Investment. HR reference. Tertiary Education Commission Te Amorangi Matauranga Matua Position Title Group/Team Location Reports to HR reference Investment Manager PTE & CE Investment Operations Wellington Manager PTE & CE Investment Tertiary Education Commission Te Amorangi Matauranga

More information

Qualification details

Qualification details Qualification details Title New Zealand Diploma in Business (with strands in Accounting, Administration and Technology, Leadership and Management, and Project Management) (Level 5) Version 1 Qualification

More information

Chief Information Security Officer

Chief Information Security Officer Principles Vision Purpose Statement Chief Information Security Officer healthalliance Purpose, Vision and Principles healthalliance provides shared services to benefit NZ health organisations. We will

More information

GENERIC CORE MANAGEMENT CRITERIA (CMC) AND STANDARDS (SELECT WHICH ONES ARE APPLICABLE)

GENERIC CORE MANAGEMENT CRITERIA (CMC) AND STANDARDS (SELECT WHICH ONES ARE APPLICABLE) ANNEXURE B GENERIC CORE MANAGEMENT CRITERIA (CMC) AND STANDARDS (SELECT WHICH ONES ARE APPLICABLE) CRITERIA Description Generic Stards for Fully Effective Performance 1. Strategic Provides a vision, sets

More information

JOB TITLE: Community Manager, Mental Health & Addiction Services

JOB TITLE: Community Manager, Mental Health & Addiction Services JOB TITLE: Community Manager, Mental Health & Addiction Services 1. PURPOSE OF POSITION The Community Manager will work in partnership with the area Clinical Leads, Clinical Director and Clinical Services

More information

JOB DESCRIPTION. Provide technical support and maintenance for college IT systems and key applications.

JOB DESCRIPTION. Provide technical support and maintenance for college IT systems and key applications. JOB DESCRIPTION POST TITLE: IT SYSTEMS ENGINEER POST REF: 15/194 REPORTS TO: COMPUTING SUPPORT MANAGER DATE: JULY 2015 JOB PURPOSE: Provide technical support and maintenance for college IT systems and

More information

Academic Staff Member Nursing

Academic Staff Member Nursing Faculty of Health, Humanities and Science School of Nursing and Human Services Academic Staff Member Nursing Position: Permanent; full time commencing April 2009 Contract/Grade: Academic Staff Member Grade

More information

POSITION DESCRIPTION

POSITION DESCRIPTION POSITION DESCRIPTION POSITION TITLE REPORTS TO AWARD/AGREEMENT/CONTRACT POSITION TYPE HOURS PER WEEK Nurse Unit Manager Business Director of Ambulatory and Continuing Care Professional Executive Director

More information

Job Description. Data Migration Analyst/Developer. Environmental Management. Information and Communication Technology.

Job Description. Data Migration Analyst/Developer. Environmental Management. Information and Communication Technology. Job Description Job title Group Section Data Migration Analyst/Developer Environmental Management Information and Communication Technology Responsible to Responsibility for employees Project Manager -

More information

JOB DESCRIPTION ASSISTANT PRINCIPAL FUNDING & PERFORMANCE REVIEW

JOB DESCRIPTION ASSISTANT PRINCIPAL FUNDING & PERFORMANCE REVIEW JOB DESCRIPTION JOB TITLE: HEAD OF FUNDING & MIS POST REF: 15/34 REPORTS TO: RESPONSIBLE FOR: ASSISTANT PRINCIPAL FUNDING & PERFORMANCE REVIEW THE DELIVERY OF AN EFFECTIVE MANAGEMENT INFORMATION SERVICE

More information

The Johns Hopkins University Human Resources Competency Dictionary

The Johns Hopkins University Human Resources Competency Dictionary The Johns Hopkins University Human Resources Competency Dictionary JHU Human Resources Competencies (Applies to All HR Functional Areas) Business Partnership and Consultation Ethics and values Decision

More information

Position Title: Nurse Practitioner Define

Position Title: Nurse Practitioner Define POSITION DESCRIPTION Practitioner Define Date Produced/Reviewed: Position Holder's Name: Position Holder's Signature :... Manager / Supervisor's Name: Manager / Supervisor's Signature :... Date :... Page

More information

Business Analyst. Development Team Leader

Business Analyst. Development Team Leader Business Analyst Corporate ICT Development Team Leader None May 2013 This job exists to provide the organisation with quality software development analysis and project management. The position achieves

More information

APPENDIX 1 POSITION DESCRIPTION. Name Signature Date. Name Signature Date. Principal/ Senior Asset Management Engineer (Career Progression

APPENDIX 1 POSITION DESCRIPTION. Name Signature Date. Name Signature Date. Principal/ Senior Asset Management Engineer (Career Progression APPENDIX 1 POSITION DESCRIPTION Employee: Manager: Position: Level 5-6) Location: Reports to: Purpose: Principal/ Senior Asset Management Engineer (Career Progression Manukau, New Zealand Group Manager

More information

Quality Assurance Manager Middlemore Central

Quality Assurance Manager Middlemore Central POSITION DESCRIPTION Quality Assurance Manager Middlemore Central Date Produced/Reviewed: 25 th July 2014 Position Holder's Name: Position Holder's Signature:... Manager / Supervisor's Name: Manager /

More information

Council is committed to achieving the three key outcomes identified by our local community:

Council is committed to achieving the three key outcomes identified by our local community: Position Profile Position Title: Reports to: Department: Section: Information Technology Team Leader Information Technology Information Services Community Outcomes Council is committed to achieving the

More information

POSITION DESCRIPTION. Personal Assistant Service Manager/ Clinical Head Integrated Care Adult Mental Health Services

POSITION DESCRIPTION. Personal Assistant Service Manager/ Clinical Head Integrated Care Adult Mental Health Services POSITION DESCRIPTION Personal Assistant Service Manager/ Clinical Head Integrated Care Adult Mental Health Services Date Produced/Reviewed: August 2014 Position Holder's Name:... Position Holder's Signature:...

More information

COMPETENCY FRAMEWORK

COMPETENCY FRAMEWORK COMPETENCY FRAMEWORK Job families Classifying jobs into families allows the Organisation to determine whether it has the capabilities necessary to achieve maximum impact and to locate where those capabilities

More information

HSF030. Business Unit: Marketing and Communications Date created: December 2014. Division: Strategy, People & Operations Review date: December 2015

HSF030. Business Unit: Marketing and Communications Date created: December 2014. Division: Strategy, People & Operations Review date: December 2015 Position Title: Digital & Engagement Specialist No.: HSF030 Reports to: Title: Marketing & Communications Leader No.: HSF067 Business Unit: Marketing and Communications Date created: December 2014 Division:

More information

The integrated leadership system. ILS support tools. Leadership pathway: Individual profile EL1

The integrated leadership system. ILS support tools. Leadership pathway: Individual profile EL1 The integrated leadership system ILS support tools Leadership pathway: Individual profile Executive Level 1 profile Shapes strategic thinking Achieves results Cultivates productive working relationships

More information

Position Profile. Council s Mission. Organisation Chart

Position Profile. Council s Mission. Organisation Chart www.gdc.govt.nz Post Holder:... Position Profile Position Title: IT SERVICE DESK ANALYST (Fixed Term Two Years) Reports to: Information Technology Team Leader Department: Finance & Information Section:

More information

Position Title: Clinical Specialty Nurse Wound Care

Position Title: Clinical Specialty Nurse Wound Care POSITION DESCRIPTION Position Title: Clinical Specialty Nurse Wound Care Date Produced/Reviewed: June 2012 Reviewed: Position Holder's Name : Position Holder's Signature :... Manager / Supervisor's Name

More information

Position Description. Te Aho o Te Kura Pounamu. Purpose Statement

Position Description. Te Aho o Te Kura Pounamu. Purpose Statement Position Description Te Aho o Te Kura Pounamu Position: Team: Finance Wahanga: Operations and Performance Location: Wellington Reporting to: Manager, Finance Salary range: Hay Level 17 Purpose Statement

More information

POSITION DESCRIPTION. Web Content Manager

POSITION DESCRIPTION. Web Content Manager POSITION DESCRIPTION Web Content Manager Date Produced/Reviewed: Position Holder's Name:... Position Holder's Signature:... Date: June 2014 Document ID: Obtain from Objective Version: 1.0 Department: Name

More information

Position Description

Position Description Position Description POSITION TITLE Risk and Compliance Coordinator POSITION NO 500024 DIRECTORATE DEPARTMENT UNIT REPORTS TO Corporate Services Organisational Development Risk and Compliance Manager Organisational

More information

Executive Leadership MBA Course Descriptions

Executive Leadership MBA Course Descriptions Executive Leadership MBA Course Descriptions MBA 608: Interpersonal Leadership and Managing Organizational Behavior (3 credits) This course provides rising stars learning opportunities to take the next

More information

Position Description. Enterprise Agreement: Budget Responsibility: Nil

Position Description. Enterprise Agreement: Budget Responsibility: Nil Position Description Position Details Position Scope Title: Division: Project Manager Finance & Corporate Services Enterprise Agreement: Budget Responsibility: Department: Payroll Authority Level: Ambulance

More information

Performance Factors and Campuswide Standards Guidelines. With Behavioral Indicators

Performance Factors and Campuswide Standards Guidelines. With Behavioral Indicators Performance Factors and Campuswide Standards Guidelines With Behavioral Indicators Rev. 05/06/2014 Contents PERFORMANCE FACTOR GUIDELINES... 1 Position Expertise... 1 Approach to Work... 2 Quality of Work...

More information

Role Description Enterprise Architect and Solutions Delivery Manager

Role Description Enterprise Architect and Solutions Delivery Manager Role Description Enterprise Architect and Solutions Delivery Manager Cluster Agency Division Location Classification/Grade/Band Kind of Employment NSW Health Cancer Institute NSW Information Technology

More information

Job Description. Registered Nurse - Case Manager/Crisis Worker, Mental Health & Addiction Services

Job Description. Registered Nurse - Case Manager/Crisis Worker, Mental Health & Addiction Services Job Description Registered Nurse - Case Manager/Crisis Worker, Mental Health & Addiction Services Report To: Liaise With: Team Leader Nurse Leader Mental Health and Addiction Service Nurse Educator Mental

More information

Leadership amplifies New Zealand s influence and standing in the world; Prosperity delivers improved prosperity for New Zealand and our region;

Leadership amplifies New Zealand s influence and standing in the world; Prosperity delivers improved prosperity for New Zealand and our region; Position Title Division Location Reports to Last Review Date Ministry Position Description Digital Adviser - Insight Communications Division Wellington Unit Manager Corporate Communications September 2015

More information

JOB PROFILE. Deputy Finance Manager

JOB PROFILE. Deputy Finance Manager JOB PROFILE Deputy Finance Manager POSITION TITLE: Deputy Finance Manager DIRECTORATE:CSF DIVISION:EDUCATION PAY LEVEL: SECTION:SWISS COTTAGE SCHOOL REPORTS TO: Finance Manager JOB PURPOSE The postholder

More information

APPLICATIONS AND PORTFOLIO MANAGER

APPLICATIONS AND PORTFOLIO MANAGER 1. PURPOSE OF POSITION This position has responsibility for the teams that deliver applications and development-based solutions, business and systems analysis, and reporting and information management

More information

MEDICAL TYPIST. Creating healthy and safe environments Welcoming new ideas

MEDICAL TYPIST. Creating healthy and safe environments Welcoming new ideas MEDICAL TYPIST 1. PURPOSE OF POSITION This position is responsible for providing a Dictaphone/Winscribe word processing, medical typing service to Taranaki District Health Board (TDHB) in an efficient

More information

People and Capability (P&C) Intelligence Community Shared Services (ICSS) Chief People Officer (CPO)

People and Capability (P&C) Intelligence Community Shared Services (ICSS) Chief People Officer (CPO) Position Description Manager Strategy and Capability Business unit: Responsible to: Position purpose: Direct reports: People and Capability (P&C) Intelligence Community Shared Services (ICSS) Chief People

More information

Applications Manager

Applications Manager Applications Manager Business Unit: and Delivery Reporting to: Service Manager Direct Reports: Date Created: August 2015 Purpose of the position The Applications Manager provides application management,

More information

Level4. Civil Service Competency Framework 2012-2017. Level 4 Grade 7 and 6 or equivalent

Level4. Civil Service Competency Framework 2012-2017. Level 4 Grade 7 and 6 or equivalent Level4 Civil Service Competency Framework 2012-2017 About this framework We are introducing a new competency framework to support the Civil Service Reform Plan and the new performance management system.

More information

Position description and specification

Position description and specification Position description and specification Position: Business Analyst Future Focus project Group: Infrastructure Services Classification: Band 8 Organisational context Barwon Water s mission is to provide

More information

Information Security Lead (BISRID_054) Solution Architect, (Head of Business Assurance)

Information Security Lead (BISRID_054) Solution Architect, (Head of Business Assurance) Job Description Job Title: Reports to: Team: Location: Information Security Lead (BISRID_054) Solution Architect, (Head of Business Assurance) BIS Nelson Job Purpose To be responsible the organization

More information

Position Description (PD)

Position Description (PD) Empl. ID: Vice-Chancellor s Office Position Description (PD) Our Vision Information Advisor Continuing March 2015 We have a vision of people prepared to make a difference: tangata tū, tangata ora. Our

More information

Job Description. Barnet Band & scale range. No. of staff responsible for 0 Budget responsibility ( ) Purpose of Job

Job Description. Barnet Band & scale range. No. of staff responsible for 0 Budget responsibility ( ) Purpose of Job Job Title Barnet Band & scale range Reports to Service area No. of staff responsible for 0 Budget responsibility ( ) Purpose of Job Job Description Partnership Manager Commissioning Group The will support

More information

Bachelor of Teaching (Early Childhood Education) (Level 7) Course Synopses

Bachelor of Teaching (Early Childhood Education) (Level 7) Course Synopses New Zealand Tertiary College T E R T I A R Y C O L L E G E S G R O U P Bachelor of Teaching (Early Childhood Education) (Level 7) Course Synopses Stage One B101 Introduction to Early Childhood Education

More information

Job Description. ASAP Technical Analyst / Project Manager (BISRID_017r1) Salary: Package circa. 38k

Job Description. ASAP Technical Analyst / Project Manager (BISRID_017r1) Salary: Package circa. 38k Job Description Job Title: Reports to: Team: Location: ASAP Technical Analyst / Project Manager (BISRID_017r1) Applications Lead (SAP) BIS Nelson Salary: Package circa. 38k Job Purpose To be responsible

More information

POSITION DESCRIPTION. Date Amended: 6 March 2015

POSITION DESCRIPTION. Date Amended: 6 March 2015 POSITION DESCRIPTION Date Amended: 6 March 2015 POSITION: Engineer (Graduate) Technical Services POSITION NUMBER: 155 DEPARTMENT: Infrastructure Services UNIT: Technical & Civic Services SALARY: AI1 AN3:

More information

Catherine Booth College: School for Learning & Development. The Salvation Army Capability Framework: Generic Matrix

Catherine Booth College: School for Learning & Development. The Salvation Army Capability Framework: Generic Matrix Catherine Booth College: School for Learning & Development The Salvation Army Capability Framework: Generic Matrix V3.0 Sep 2014 Contents ATTRIBUTES... 5 SERVICE USER PERSPECTIVE... 6 TEAM PERSPECTIVE...

More information

POSITION DESCRIPTION, PERFORMANCE MEASURES AND TARGETS

POSITION DESCRIPTION, PERFORMANCE MEASURES AND TARGETS POSITION DESCRIPTION, PERFORMANCE MEASURES AND TARGETS Attachment 1 Position Title: Programs & Client Relations Manager Responsible to: Chief Executive Officer Responsibility: Programs Management and Client

More information

INFORMATION TECHNOLOGY & MEDIA SERVICES

INFORMATION TECHNOLOGY & MEDIA SERVICES INFORMATION TECHNOLOGY & MEDIA SERVICES Head of IT Operations Permanent, Full-time Grade SENIOR STAFF: Salary to be determined by the Vice Chancellor De Montfort University is home to more than 27,000

More information

Technical Applications Consultant version 20 Dec 2011.doc

Technical Applications Consultant version 20 Dec 2011.doc Principles Vision Purpose Statement Technical Applications Consultant (version 20 Dec 2011) healthalliance Purpose, Vision and Principles healthalliance provides shared services to benefit NZ health organisations.

More information

Competencies for registered nurses

Competencies for registered nurses 1 Competencies for registered nurses Te whakarite i nga mahi tapuhi kia tiakina ai te haumaru a-iwi Regulating nursing practice to protect public safety December 2007 2007 2 Competencies for registered

More information

The ICMCI CMC Competence Framework - Overview

The ICMCI CMC Competence Framework - Overview This CMC Competence Framework specifies the cluster of related abilities, commitments, knowledge, and skills that a management consultant should demonstrate in practice in order to successfully complete

More information

COMPETENCY FRAMEWORK

COMPETENCY FRAMEWORK COMPETENCY FRAMEWORK Job families Classifying jobs into families allows the Organisation to determine whether it holds the capabilities necessary to achieve maximum impact and to locate where those capabilities

More information

Registered Nurse Radiology Service Position Description

Registered Nurse Radiology Service Position Description Date: January 2015 Job Title : Registered Nurse Department : Radiology Location : Waitemata DHB Reporting To : Reporting line to Radiology Associate Clinical Charge Nurse Head of Division Nursing (Surgical

More information

CLINICAL NURSE MANAGER Emergency Department

CLINICAL NURSE MANAGER Emergency Department CLINICAL NURSE MANAGER Emergency Department 1. PURPOSE OF POSITION The appointee to this position will be primarily responsible for the operational management and coordination of services provided in their

More information

MINISTRY OF FISHERIES

MINISTRY OF FISHERIES MINISTRY OF FISHERIES POSITION DESCRIPTION Section 1 - Summary of Position Details Position Title: Trainer, Information Systems Reports to: Team Leader (Research Data & Reporting) Business Group: Corporate

More information

Position Description. Assistant Director Cyber Security UNCLASSIFIED. Deputy Director, Information Assurance and Cyber Security Directorate

Position Description. Assistant Director Cyber Security UNCLASSIFIED. Deputy Director, Information Assurance and Cyber Security Directorate Position Description Assistant Director Cyber Security Business unit: Responsible to: Position purpose: Information Assurance and Cyber Security Directorate Deputy Director, Information Assurance and Cyber

More information

POSITION INFORMATION DOCUMENT

POSITION INFORMATION DOCUMENT POSITION INFORMATION DOCUMENT Position Title: Senior Manager, ICT Contracts Classification Code: ASO8 Division: ICT Services Directorate: ICT Contracts & Performance Management Type of Appointment: Branch:

More information

JOB DESCRIPTION SENIOR SERVICE DESK TECHNICIAN DATE: JUNE 2015 JOB PURPOSE: Provision of customer focused ICT support on the IT Service Desk.

JOB DESCRIPTION SENIOR SERVICE DESK TECHNICIAN DATE: JUNE 2015 JOB PURPOSE: Provision of customer focused ICT support on the IT Service Desk. JO DESCRIPTION POST TITLE: POST REF: REPORTS TO: SENIOR SERVICE DESK TECHNICIAN SDT3 Deputy IT Manager DATE: JUNE 2015 JO PURPOSE: Provision of customer focused ICT support on the IT Service Desk. KEY

More information

POSITION INFORMATION DOCUMENT

POSITION INFORMATION DOCUMENT POSITION INFORMATION DOCUMENT Position Title: Manager, ICT Continuity Planning Classification Code: ASO7 Division: ICT Services Directorate: ICT Operations Type of Appointment: Branch: ICT Security Ongoing

More information

Specialist Surgical Pathologist

Specialist Surgical Pathologist Date: October 2008 Job Title : Specialist Surgical Pathologist Department : Surgical Pathology Unit Location : North Shore Hospital Reporting To : Clinical Director, Surgical Pathology Unit Direct Reports

More information

POSITION DESCRIPTION

POSITION DESCRIPTION POSITION DESCRIPTION Position: Director of Learning Technologies Incumbent: Responsible to: Principal Direct Reports: 3 Status: Full-time Classification: Fixed-term contract (5 years) Preamble Pulteney

More information

POSITION DESCRIPTION

POSITION DESCRIPTION POSITION DESCRIPTION Position Title: Reports to: DEVICES CATEGORY MANAGER MANAGER, DEVICES FUNDING Date: September 2014 PHARMAC S MISSION Our legislative objective is: to secure for eligible people in

More information

THE UNIVERSITY OF EDINBURGH

THE UNIVERSITY OF EDINBURGH THE UNIVERSITY OF EDINBURGH PROGRAMME SPECIFICATION FOR Postgraduate Certificate in Managing Health and Social Care 1) Awarding Institution: University of Edinburgh 2) Teaching Institution: University

More information

Executive Leadership MBA Course Descriptions

Executive Leadership MBA Course Descriptions Executive Leadership MBA Course Descriptions MBA 608: Interpersonal Leadership and Managing Organizational Behavior (3 credits) This course provides rising stars learning opportunities to take the next

More information

Position Description. Enterprise Agreement: Budget Responsibility: Nil. Internal:

Position Description. Enterprise Agreement: Budget Responsibility: Nil. Internal: Position Description Position Details Position Scope Title: Business Support Officer (SRI) Enterprise Agreement: Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement 2010 Division:

More information

Analyst - EDI. healthalliance Purpose, Vision and Principles. Purpose Statement

Analyst - EDI. healthalliance Purpose, Vision and Principles. Purpose Statement Principles Vision Purpose Statement Analyst - EDI healthalliance Purpose, Vision and Principles healthalliance provides shared services to benefit NZ health organisations. We will deliver increasing value

More information