Strategic Programme Manager- fixed term months

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1 Strategic Programme Manager- fixed term months New Zealand Fire Service Position Description Job #: 2759 Business Area: Location: Reports to: Programme and Change Management National Headquarters Date: February 2014 Director, Programme and Change Management Position context The New Zealand Fire Service (NZFS) is comprised of five regions with around 400 stations, and 9,000 volunteer and paid firefighters spread throughout the country. As well as responding to a wide range of emergency situations, the NZFS is focussed on fire safety and prevention in NZ communities. The Programme and Change Management team are responsible for providing leadership in the implementation of change initiatives, and for providing overall programme management to NZFS's strategic change programme Vision and values Our Vision: Our Values: Leading Integrated Fire and Emergency Services for a safer New Zealand. Serving our Communities Integrity Adaptability Skill Comradeship Position purpose The Manager Programme Establishment is for supporting the Director, Programme and Change Management. They will monitor and oversee the national programme of initiatives across NZFS by monitoring progress, overseeing the spend across the portfolio, communicating standards and reporting and monitoring capability in the areas of programme, project and change management. They will manage the National programme to ensure that the organisation is: Investing in the right things Optimizing it s capacity Realising promised benefits Absorbing required change Executing successfully Page 1

2 Key accountabilities The job holder is responsible for: Communication and continuous improvement of the programme methodology management for the organisation. Oversight of the Project portfolio particularly monitoring overall spend, raising risks as required. Coordinating organisation-wide change initiatives, ensuring that change is sustainable and achieves the cultural, strategic and systems shifts required. Developing an approach to the implementation of change initiatives across NZFS. Analysing overall risks to the organisation caused by all changes currently being made or forecast for the future including the impact on the our people and organizational resources and ensuring that appropriate mitigation actions are in hand and highlighted to the Director of Programme and Change Management. Providing trusted and independent advice to the Director Programme and Change Management on risks and issues arising from various projects. Ensuring the Director of Programme and Change Management is fully informed of change priorities through effective monitoring against the agreed change initiatives plan. Liaising with key stakeholders in relation to organisation-wide change initiatives Managing the Programme Coordinator to ensure reporting and tracking is accurate and up to date. Any other duties consistent with the duties of the position as may be required from time to time by the Director, Programme and Change Management. Health and safety - Employee Responsibilities Ensuring that they are knowledgeable about the Health and Safety National Policy, and are abiding by its principles. Ensuring that a safe working environment is maintained for colleagues and visitors to the workplace by reporting any hazards identified, actively participating in health and safety issues, reporting accidents and near miss incidents promptly, adhering to safety rules, and participating in rehabilitation should an injury be sustained. Page 2

3 Scope of job Financial delegations: Expenditure $ tbc Capital Assets $ Nil (Buildings, equipment, systems) Staff responsibility: Direct employees: 1 Number of indirect employees: Nil Key relationships Internal: Programme and Change Management team members National Headquarters Managers and staff Regional and Area Managers and staff HR Functions, including Organisational Development Finance Senior and Operational Leadership team External: Department of Internal Affairs Other Emergency Services Providers Qualifications, attributes and experience Essential: Significant experience in Programme and Change Management in a large or medium, complex organisation. A relevant tertiary qualification. Coordination of significant change initiatives and programmes in large or medium sized organisations, resulting in fundamental and sustainable shifts in culture, strategy, systems and processes. In-depth knowledge and understanding of effective programme, project and change management strategies, practices and principles. Highly developed skills in persuading and communicating at a Senior Leadership team level. Demonstrated ability in the proactive and effective management of internal and external relationships. Well developed ability to critically analyse complex information and make effective recommendations. Promotes and models ethical behaviour consistent with values. Page 3

4 Desirable: A comprehensive understanding of the political, social, environmental and commercial environments within which the Fire Service operates. Knowledge of the Fire Service, culture, systems and processes. Page 4

5 SENIOR SPECIALIST: Organises self and project teams and develops strategies to achieve objectives. SELF INFLUENCE ETHICS RELATIONSHIPS STRATEGY PEOPLE RESULTS 1. Demonstrates a highlevel of self awareness, analyses own performance; identifies strengths and development needs. 2. Learns and reflects on how own behaviours and work style impact on others and on work tasks. 3. Actively seeks feedback from key stakeholders and peers and acts upon it. 4. Demonstrates persistence; adapts approach when required and continues to work to achieve individual and team objectives. 5. Maintains an optimistic outlook; overcomes obstacles and recovers quickly from setbacks. 6. Makes recommendations and acts decisively to implement strategies and address issues. LF 1. Obtains support of executive, leads projects/project teams to accomplish strategic goals. 2. Clearly communicates objectives and desired outcomes for the specialist area. 3. Communicates skilfully and gains the trust of others. 4. Models behaviours that are consistent with the values and practices of the organisation. 5. Shares information with others and puts strategies into place to help personnel to adapt to change. 6. Drives the practices within the specialist area and focuses efforts towards the achievement of common objectives. 1. Makes recommendations within specialist area without favouritism or bias. 2. Adheres to values and code of conduct. 3. Leads by example and maintains a high level of professionalism and impartiality; expects and encourages colleagues to apply the same high standards. 1. Builds relationships internally and externally and uses these to develop mutually beneficial outcomes. 2. Establishes, uses and maintains external and internal networks to achieve work outcomes. 3. Is aware of contentious political issues that impact on the organisation. 4. Actively promotes and communicates the role in campaigns and programmes. 1. Gathers and investigates information from a variety of sources, and explores new ideas and different viewpoints. 2. Understands how cultural, social, historical and political factors affect the organisation. 3. Engages in high level critical thinking to identify the links and connections between complex issues. 4. Implements programmes in support of the organisation's vision and goals. 5. Understands the need to see the big picture, recognises how relationships and processes fit within it. 1. Works to build trust and collaboration with others. 2. Is open to a broad range of viewpoints. 3. Develops self and supports the development of talent in others. 4. Strives to meet personal objectives and is aware of performance requirements; seeks help when needed. 5. Works with others to achieve performance objectives. 6. Resolves interpersonnel and intergroup conflict constructively. 1. Develops processes and services to improve efficiencies and achieve a unified focus on clients. 2. Contributes to a quality focus in the organisation and accepts accountability for outcomes. 3. Investigates ways to improve effectiveness within specialist area and responds flexibly to changing demands. 4. Values and integrates professional expertise into the organisation and utilises knowledge within the organisation as well as consulting externally.

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