Cloud Services Business Potenziale und Risiken

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1 Cloud Services Business Potenziale und Risiken Prof. Mag. Werner Dorfmeister Enterprise Cloud Computing Services, HP Enterprise Business Electronic-Business Experts, WKO November

2 Mobility + Internet Time to Market CAPEX OPEX By 2012, 20% of businesses will own no IT assets. 2

3 Cloud computing defined Cloud computing is a style of computing where scalable and elastic IT-enabled capabilities are delivered as a service to external customers using Internet technologies Service based Scalable and elastic Shared Metered by use Delivered via internet technologies Source: Gartner, Inc. Cloud Computing Key Initiative Overview by David Cearley, February 5,

4 One cloud community, many requirements ENTERPRISE IT Hybrid service environment Cost and value transparency Control + security SERVICE PROVIDERS Standardized services Quality of service Predictable growth IT Supplier APP DEVELOPERS Open scalable apps Full lifecycle management Agile growth environment 4

5 One cloud community, three motions at play ENTERPRISE IT IT Supplier CREATE CONSUME PROVIDE APP DEVELOPERS SERVICE PROVIDERS 5

6 AGILITY Business driver Business is adopting cloud 5x faster than IT operations (1) CONTROL IT driver 70% of IT resources captive in maintenance and operations (2) (1) You're Not Ready For Internal Cloud, Forrester Research, Inc., July 2010 (2) 2009 InformationWeek Analytics Survey 6

7 CIOs must bridge legacy and cloud worlds Legacy, compliance and security requirements of applications will determine pace of transformation TRANSFORM legacy applications and infrastructure BUILD on-premises cloud services CONSUME off-premises services securely 7

8 IT evolves into a strategic service broker Business IT Hybrid Service Portfolio Internal private services Hosted service providers Managed service providers Cloud service providers Network service providers 8

9 Standard Cloud Architecture SERVICE CATALOGUE SERVICE MANAGEMENT AND ASSURANCE SERVICE ORCHESTRATION One catalog to unify all services - simplifying service consumption and billing Assure service health with integrated management, governance, and compliance Automated application orchestration CONVERGED INFRASTRUCTURE Built on Converged Infrastructure 9

10 Private/internal cloud is the next step in the evolution of IT as a service Characteristics Benefits Service-centric environment -- Measure outcomes that matter Standardized, shared services -- Improved cost management Service level agreements -- Better quality control Scalable and elastic -- Rapid response to business change Automated -- Reduce errors and outages Self service, pay per use -- Agility and transparency Using internet technologies -- Ease of access and maintenance 10 11/29/2010

11 What is in for you? Business Business for for IT-Suppliers IT-Users and and Enterprises Consultants Cost Reduction: Price for standard services (mail, ERP, etc.) drops dramatically Quality: High availability data centre services, produced by specialists Higher security through industry mass production Standard service level agreements (SLAs) Flexibility: Service catalogue, service reuse Pay per use, on demand Scaleability, provisioning time New Services: Mobility, Internet integration, mass market, digitalization 11

12 What now? Hypecycle Cloud Computing

13 Risks and Challanges What to prevent? Define the right strategy: Service Catalogue What stay internal? What is your private cloud service? Technical blue print for internal services SLAs: Define your SLAs according to business needs Compare SLAs to providers standards Sourcing: Find the right partner(s), challenge your internal IT (CIO) Manage internal and external expectations Limit the number of partners 13

14 ? 14

15 BACKUP 15

16 Structure of a private cloud Shared, standardized, and scalable services Shared SOFTWARE services Shared PLATFORM services Shared INFRASTRUCTURE services STORAGE POWER & COOLING MANAGEMENT SOFTWARE NETWORK SERVERS 16

17 Functional blueprint PaaS IaaS SaaS PBaaS 17

18 Supply Delivery Service Governance Service Management Demand Functional blueprint Service Portfolio Mgmt Billing interaction Service Usage Consumption Service Catalog and Portal Layer Service Request Mgmt Service Access Service Health Service Desk Service Offering Catalog Charging rating Revenue Settlement Order Mgmt User Mgmt Identity, access, roles Service Configuration and Activation Orchestration, scheduling, optimization Delivery Assurance Availability, performance, continuity, compliance Resource Provisioning and Configuration Source and integrate resources Resource Management Allocation, optimization, utilization, policies, performance monitoring, usage metering Resources (Infrastructure, Platform, Software, Information or Business) POWER & COOLING SERVERS STORAGE NETWORK SOFTWARE INFORMATION CLOUD 18

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