The journey to the software defined enterprise and cloud brokerage

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1 The journey to the software defined enterprise and cloud brokerage Aaron Steppat Senior Product Marketing Manager Software Defined Data Centre 19/03/2014

2 IT Challenges VMware Architecture VMware Strategy Customer Success By the end of 2016, every relevant IT organisation will have standardised on a software-defined approach to IT the key to creating an agile enterprise. VMware s task is to help our customers transform to this new model as fast as possible. Pat Gelsinger CEO, VMware

3 IT Technology Eras Mainframe Client-Server Mobile-Cloud Millions of apps Billions of users The exponential increase in business expectations is unsustainable for IT Business expectations Ability of IT to deliver Steady IT budgets* $ $ $ $ $ $ * Source: Gartner, 2013: Hunting and harvesting in a digital world: The 2013 CIO agenda 3

4 IT is constrained by technology silos Modern silos PaaS Legacy silos 4

5 Virtualisation bridging past and future > $10B saved annually Build the Mobile-Cloud world Liberate resources from the Client-Server world 2/3 of IT-as-a-Service customers re-invest savings in innovation Source: VMware journey benchmark survey, 4 th wave

6 Liberating resources to drive innovation Apps take too long. Device management requires human intervention. Provisioning takes weeks. IT maintenance 30% Industry average: IT spend on innovation Production workloads are managed via . * Source: Gartner, 2013: Hunting and harvesting in a digital world: The 2013 CIO agenda 6

7 Liberating resources to drive innovation IT maintenance 40% VMware customer average: IT spend on innovation 7

8 Liberating resources to drive innovation Any user, any device, any app automatically. Apps get rolled out at the speed of business. Provisioning a production environment takes minutes. IT 50% maintenance Goal: IT spend on innovation You can routinely deploy any workload anywhere. Source: VMware journey benchmark survey, 4 th wave /3 of VMware customers have already achieved 8

9 VMware can help bridge the gap IT Technology Eras Mainframe Client-Server Mobile-Cloud Business expectations IT at the speed of business Ability of IT to deliver Steady IT budgets* $ $ $ $ $ $ * Source: Gartner, 2013: Hunting and harvesting in a digital world: The 2013 CIO agenda 9

10 VMware delivers: The Foundation for the Software-Defined Enterprise End User Computing Desktop Virtual Workspace Mobile Applications Traditional Modern SaaS Software-Defined Data Centre Policy-based Management & Automation Cloud Automation Cloud Operations Cloud Business Compute Abstraction = Server Virtualisation Virtualised Infrastructure Abstract & Pool Network Abstraction = Virtual Networking Storage Abstraction = Software-Defined Storage Private Clouds Hybrid Cloud VMware & vcloud Datacenter Partners Public Clouds Physical Hardware Compute Network Storage 10

11 The journey to the Software-Defined Enterprise Phase I Cost Center CapEx Savings through Consolidation IT Production Phase II Business Partner QoS and Reliability through Automation Business Production Phase III Service Broker OpEx and Agility through IT as a Service ITaaS Financial Tradeoffs, ROI Self-service End User Virtual Workspace Management, Automation & Predictive Analytics Virtualisation & Abstraction 11

12 Extending compute virtualisation to the entire data centre Programmable + Policy-based Management management Compute Network Storage Mgmt. 12

13 Policy-based management and automation Mgmt. On-Demand access to any service Cost Transparency Automated Operations Any cloud, Any platform 13

14 Policy-based management and automation Automate the delivery of applications, infrastructure, and desktops-as-aservice Improve business/it alignment; accelerate IT transformation by delivering complete transparency into costs and quality of all IT services Manage the health, risk, efficiency, and compliance of dynamic workloads and heterogeneous infrastructure Deliver and manage IT services across heterogeneous private, public, hybrid clouds, and physical environments On-Demand access to any service Cost Transparency Automated Operations Any cloud, Any platform Heterogeneous, policy-based cloud management platform 14

15 IT Challenges VMware Architecture Return to Top Customer Success Capitalise on existing investments and skills Existing infrastructure investments Existing skills and experience Software Defined Data Centre One IT team 15

16 Hybrid cloud: Any app, any place, no compromise On-premises data centre Existing and new apps Hybrid Cloud Common Management Common Networking Common Support 16

17 and this leads onto Cloud Brokerage and how services are delivered 17

18 Two key challenges 1) Populate How do I build this for my enterprise? 2) Consume 18

19 Yesterday (or the old ) Client / Server On-premises applications Months to provision Limited change windows End Users Internet/Fire wall App Server Web Server Database Lan/network Web front-end Services Middleware Domain-specific infrastructure Workloads on physical servers Owned datacenter resources Stovepiped management Order to Build Help desk-centric Manual/script-based Proprietary/vendoronly content Non-Agile Brittle/complex Apps expensive to repair/ upgrade Methodical, heavily planned dev cycle ( Waterfall method) The move from the client/server era to the mobile/cloud era requires a new approach to the delivery of infrastructure, applications & service catalog 19

20 The impact of the accelerating pace of business BUSINESS DEMAND RISK IF DEMAND CAN T BE MET The Business Applications Drive competitive advantage Enable new business opportunity Increased risk Missed opportunity Applications Shorter release cycles Agile development processes Large application backlog Perceived as barrier to progress IT Operations Increased demand Faster delivery expectations Lower customer satisfaction Growing use of shadow IT

21 Slow infrastructure service delivery times Days - Weeks Infrastructure service Wait Wait Wait Work Manual efforts: 4-6 Hours Organisational siloes lead to wait times in slow workflows Time consuming manual tasks Manual configurations lead to inconsistencies, errors and need for rework but even with infrastructure automation what about the application?

22 Slow response to the business Days - Weeks Infrastructure Service Delivery Weeks - Months Application and Change Delivery Wait Wait Wait Work Wait Wait Wait Work Changes Change APPLICATION RELEASE PROCESS Development Test Production More wait times, more manual tasks and more manual configurations for applications, environments and changes

23 What is needed Accelerate service delivery times Automate service delivery in a SINGLE SOLUTION Minutes Infrastructure services Application delivery Wait Wait Wait Work Wait Wait Wait Work Changes Rapid implementation times with flexibility to extend existing environments Control through governance Efficiency through cost-containment Standardised configurations

24 VMware s Single Solution : Abstraction and personalisation Agility via automating delivery of personalised services Application Policies Abstraction to model once deploy anywhere Applications Test Production VM s with Network Resource Pools Machine Policies Infrastructure Policies Development Policies to personalise services Right-size Placement... Public Cloud Private Cloud

25 VMware s Single Solution : Application delivery Accelerate application deployment APPLICATION RELEASE PROCESS Development Test Production Integration with configuration management Service models Standardised with consistent configurations

26 VMware s Single Solution : On-board the cloud Journey with many starting points and many maturity levels Automation Infrastructure Service Broker Release Automation Apps / MW / DB Manual provisioning Virtualised infrastructure Manual approvals Technology sprawl Initial provisioning Homogeneous One inflexible approach On-demand, automated self service access Any service from any layer High governance High standardisation Lifecycle management Enterprise wide / heterogeneous Extensible

27 Today (or the new ) Softwaredefined Web/Mobile/SaaS Millions of users, 24x7 Spans data centers & geos Datab ase Priv ate We b Ser ver Pub lic In Memo ry Cache App App Ser Ser ver ver Messa ge Q Pub lic New Managed Objects Converged + software-defined infrastructure Virtual servers in clouds Rented datacentre capacity Build to Order Self-service catalog Policy based automation Analytics approach (structured & unstructured) Agile DevOps Opps/Dev teams converge Incremental features Continuous integration and deployment Cloud scale requires predictive analytics, machine learning, and automation technologies 27

28 Virtual workspace: Secure access to all of my resources; anywhere, anytime End user freedom Secure access to desktops, applications & files Optimised user experience across devices Personalised to individual needs IT control Hybrid delivery Centralised management & automation Leverage Software-Defined Data Centre 28

29 VMware s own path IT milestones Launched private cloud 4 new services 10,000 VM S 9 new services 38,000 VM S 12 new services 50,000 VM S 2012 JUNE 2013 JAN 2013 MID 2013 END Business results Automation of SDLC Environment reduces provisioning time from 4 weeks to 36 hours (95%), saving $4.5M annually VMworld 2013 Hands-On Labs Hands-on-labs techs reduced from 100 to 5 with zero downtime. Costs reduced by 95% Entered New Market IT resource optimisation allowed VMW to create new subscription and rating engine for vcloud Hybrid Service 29

30 Software defined enterprises are 37% more responsive to IT requests While saving 30% of both operations and development staff time Increasing revenues 26% due to new applications and IT services Investing 50% of their budgets in innovation Able to secure nearly 2 3 more budget than their less-mature counterparts Source: VMware journey benchmark survey, 4 th wave

31 IT Challenges VMware Architecture VMware Strategy Return to Top Transforming to a Software-Defined Enterprise The right technology The right operating model The right partner 31

32 Your next steps... Ask your incumbents Do I need to replace any hardware to take advantage of a Software Defined Data Centre? What s the impact to my operational expenses, not just my capital expenditure? Where am I in my journey, what s next, and how do I get there? 80% of the market embraces their virtualisation vendor for operations management; are we engaged in this conversation yet? Which new ways of doing things can I apply to my existing environments to achieve new efficiencies and savings? 32

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