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1 CLOUD COMPUTING Private Desktop Cloud Ready to use Standardized. Automated. Flexible. Agile. TM

2 CANCOM AHP Private Cloud The Enterprise Mobile Workplace Mobility, global competition and new business opportunities; the reality of cloud computing has arrived. Many companies already rely on services through the internet. Those companies are now taking advantage of additional opportunities to expand their business model and develop new value-added propositions. Working on the internet, consumption of cloud services and staying mobile shape the most important trends in the IT industry. Information and data must be available anytime and anywhere. Breaking our professional and personal boundaries and changing how and when we communicate. from the data center; on the one hand, offers tremendous efficiencies in flexible administration. Which, on the other hand, requires a higher degree of automation, availability and above all, proven and complete security in the data center. The structure of a Cloud Ready data center is no longer of made of individual components but as cloud ready system that is a proven overall architecture. Managing not only network, security, server and storage products, but also software tools to configure and provision a set of complete services. The ability to work independent of time and place - internally or externally - this is a top priority, which is influenced by a fast paced business world. Helping to increase the agility and productivity of a company; mobility and cloud computing will be progressively central to factors for success. Leveraging cloud computing through mobile devices, platforms, networks and business applications, will create better business opportunities and potential. Companies that provide a flexible workplace can empower employees and make work tasks seamless. Which in turn, can be accomplished in the right place, by the right people at the right time. Regardless of location or device, access to desktops and applications is uninterrupted; significantly improving continuous business operations. Smaller devices with their own intelligence can leverage the power of cloud computing too. Cloud Ready Data Center The increasing demand for cloud services often requires a change in IT organizations and a realignment of many data centers. Interminable IT provisioning processes, caused by static and inflexible IT architectures, creates a mid-term competitive disadvantage. This is no longer acceptable in the era of cloud computing. For this reason, cloud computing is essential for the transformation of data centers. A key technology such as virtualization, is a catalyst for modernization and allows the transition to cloud computing, says market research firm Gartner. The central availability of services such as access to business applications or the delivery of a complete mobile workspace 2

3 CANCOM AHP Private Cloud - The Enterprise Mobile Workplace CANCOM AHP Private Cloud enables access of corporate applications and data, independent of time and location. Using any internet ready device; including mobile devices, smartphones, tablets and more; providing better flexibility and versatility for IT workplaces. Standardization and a high degree of automation; the AHP Private Cloud provides optimal resource utilization; reducing capital and operating costs for IT. By simplifying administration and increasing security, availability, flexibility, agility and resiliency; impacting productivity and sustainability throughout the company. Central to CANCOM AHP Private Cloud are Optimized Services and Optimized Processes built into the architecture. These include a variety of innovations that manage IT infrastructure requirements and realize many business benefits through the AHP Provisioning Center. 3

4 Benefits of CANCOM AHP Private Cloud Minimize project risk and generate faster ROI through a standardized adaptive architecture. The AHP Private Cloud is an architecture built on best practice standards for desktop management. Used by many companies in a variety of industries, CANCOM AHP has standardized the implementation of IT infrastructure, applications, processes and desktop delivery in an overall solution design. Individual applications are made available based on a standardized approach. Helping IT departments better develop project schedules and costs in order to achieve a faster ROI. Project Risk ROI Highly automated and simplified centralized management reduces the total cost of ownership (TCO). The AHP Private Cloud is purposefully built to provide standardization and automation. Giving individuals fully automated shared and VDI desktops, applications, profile management, user registration processes, print servers and infrastructure components. -28% -49% -21% This level of automation is essential in order to reduce operational overhead for the ongoing costs of ownership within the IT budget. As an integrated, simplified and centralized management solution of virtual desktops and applications; existing business processes can be managed holistically and seemlessly under one unified architecture. Additionally, change, configure and release management standards provide traceable and retrievable monitoring and are included in the AHP. Costs Traditional Dynamic Infrastructure AHP Private Cloud Seamless user experience. To ensure high user acceptance the AHP displays a quick and efficient automated user registration process. This allows for preconfigured applications and settings to be presented to the user. In addition, at login each user receives On Demand, anytime, anywhere from any device their personal desktop, applications and local language settings. The AHP Mobility Pack helps users easily and comfortably use mobile devices like Android, ios or Windows tablets. In addition, the AHP was designed so that Unified Communication solutions such as Microsoft Lync, Cisco VXI or other CTI solutions could be placed on a virtual desktop and made available for use. 4

5 Integrated quality assurance processes for trouble-free operation. Quality and performance are the foundation for sustainable success. To ensure trouble-free operation of the private cloud desktop; CANCOM AHP Private Cloud conforms to quality assurance processes set forth by ITIL Best Management Practices. Development, quality control and production environments are the foundation for integrated change, configure and release management standards. Allowing new versions of software assets to be managed and deployed properly into the infrastructure. Ensuring minimal disruption of service, reducing roll-back activities and using resources cost effectively with the least amount of risk. In accordance to the quality assurance workflow, new versions of software packages are summarized into a single or multiple releases within the AHP Management Suite. An AHP release version includes all of the major and minor release versions of your software assets. Allowing control over which software assets are upgraded, maintained or downgraded over a longer period of time. QUALITY ASSURANCE PROCESSES AHP SOFTWARE CATALOG Rel. 1.2 Rel. 1.1 Rel. 1.0 DEV Development Farm QM Quality Assurance Farm PROD Production Farm Enhanced Security and Authentication To ensure data and application security, CANCOM AHP Private Cloud extends a general security architecture and applies special AHP securities for our customers. An automated and enhanced hardening of the operating system is performed, incorporating securer network access and unique authentication. Through an easy to use deployment suite, application software patches, system policies and role-based permissions can be effectively managed. AHP Automation and Provisioning AHP Infrastructure Services AHP Management Suite Print Services Exchange Services Shared Desktops File Services VDI Desktops Active Directory 3D Desktops Enterprise Storage Citrix NetScaler Citrix Storefront Compliance Conformity The AHP Private Cloud adheres to IT compliance requirements in information security, data protection and availability. Furthermore, CANCOM AHP Private Cloud provides more than just optimized technical measures and data security; provisions such as automated logging of administrative changes, integrated quality assurance processes and the delegation of administrative tasks; ensures IT compliance requirements. Moreover, included is a compliance status (Farm Monitor) that shows at a glace, all the possible states of server installation; including the status of releases, system changes and partial updates. 5

6 Manage infrastructure efficient To control the complexity of a cloud environment, sophisticated operational processes and ITIL compliance requires appropriate administrative and management tools. The AHP Private Cloud has been initially built with standardized and proven operating processes of the ITIL, comprised of integrated change, configure and release management standards. Providing traceable and retrievable monitoring and allows for the definition of Service Level Agreements (SLAs) with companies and departments. The AHP also allows for efficien integration into many existing service desk applications. So, as your business grows, your IT infrastructure can deliver cost effective products and services that align your IT assets to meet those objectives. The AHP Private Cloud additionally provides 1. AHP Management Center The AHP Management Center is a management tool for infrastructure administrators. Server installations, farm installation and the AHP software installation sets (releases) will be managed here. 2. AHP Provisioning Center Utilizing the AHP Provisioning Center you can provide employees in specialty departments a comfortable and reliable supply of IT services such as s and file services, while securely and transparently managing users and their access rights. 3. AHP Billing Framework (optional) The goal of the AHP Billing Framework is to manage internal cost allocation; i.e. the transparency of under utilized IT services of users are passed to other active users thereby impacting departmental IT costs. 4. AHP Monitoring Center (optional) AHP Monitoring Center uses the features and services of Microsoft System Center Operations Manager ; allowing companies to use advanced service-level monitoring. With the Operations Manager, all forms of virtual desktops and server operating systems will have better metrics for availability and performance. CANCOM Service Options CANCOM and HP offer in addition to project planning and implementation, a number of possible support services. This ranges from remote support services of your private cloud to complete hosting of your managed private cloud infrastructure. Providing your business a cost effective option that is safe and secure. In addition, CANCOM Financial Services offers our customers attractive tailor made financing models. SYSTEM INTEGRATION SUPPORT SERVICE MANAGED SERVICE MANAGED & HOSTING CLOUD SERVICE 6

7 HP Converged Cloud Solutions - The ideal platform for CANCOM AHP The products and solutions within the context of a converged cloud strategy; HP service providers and customer data centers provide the ideal platform for cost-effective, efficient and flexible development and deployment of IT services. HP Converged Cloud solutions and technologies form the basis for industrial production of these services that characterize a highly integrated, standardized, tested and scalable backend infrastructure. HP VirtualSystem and HP CloudSystem is can manage all of this intelligently and transparently. VIRTUAL SYSTEM Services CLOUD SYSTEM Storage APP SYSTEMS Servers Benefits of HP Virtual System and HP Cloud System Compatible and tested components Flexible and easily scalable through defined building block Rapid deployment through automation software Security HP CONVERGED INFRASTRUCTURE Network All of these benefits of the HP Block Solution makes CANCOM, within the overall architecture of the AHP environment; able to respond quickly, efficiently and transparently to customer requirements. Power & Cooling Management Software HP Converged Infrastructure The HP Converged Infrastructure strategy consists of servers, networks, storage, and services which is central to HP Block Solutions. Using a systematic approach, the HP Block Solution unifies policies and processes so resources and applications are managed in a holistic, integrated manner. The convergence of performance and infrastructure are not just expressed in megahertz and terabytes but as an adaptive approach of the business and IT infrastructure; leading to innovation, speed and flexibility in your data center and their components. Examples of this are Software that defines network protocols and addresses Server automation that improves power and cooling through adjusted load times Self-configuring, optimizing, monitoring and healing of storage (Autonomic Storage Tiering) A hyper-efficient and future-ready infrastructure is the foundation for all incremental steps towards virtualization, automation and self-service. HP Converged Infrastructure sets the vision and circumvents IT data centers from building their house upon the sand. Provide the key with which your IT house transforms into a service-oriented IT (Build Private Cloud). HP VirtualSystem - Integrated virtualization solutions HP VirtualSystem relies upon the HP Converged Infrastructure and delivers an extensive portfolio of hardware, software and services. In close partnership with Microsoft, VMware and Citrix ; HP Virtual Appliances are pre-loaded, pre-configured, pre-tested ready for use systems. Based on the highest standards within the industry your IT resources can significantly reduce the evaluation, testing and deployment of your virtual IT environment. HP VirtualSystem intentionally built for clients whom do not want to take on tedious configuration of their virtual machines. Using instead, valuable time wisely for strategic-oriented projects, ensuring that your business can deliver projects within time, quality and budget objectives and constraints. HP VirtualSystem is the prerequisite for IT enterprise agility; serving as the foundation for strategic entry into cloud computing. Simply put, this is the fastest was to virtualization and operation of a professional cloud for your business. For more information:www.hp.com/go/cloud 7

8 HP CloudSystem Meet the cloud that enterprises rely on HP CloudSystem supports the transformation through Virtualization and pooling of all physical resources Automation of standard processes Unified Service Management for cloud and traditional IT Intelligent automation, orchestration and lifecycle management Scalability and elasticity Cloud Maps supporting the automation of IT processes Portals using presentation services as a user interface IT ISLAND "POOLED RESOURCES % SHARED INFRASTRUCTURE" CLOUD SERVICE Consolidation Virtualized Infrastructure Automation Agility Value Services 1:1 Comparison WorkloadMaschine Increase Utilization Efficiency Standard Operational Processes Availability IT as a Service Reduce Reaction Time Supply Servies Internal & External Self Service Portal DEDICATED VIRTUALIZED AUTOMATED SERVICE CENTRIC BUSINESS CENTRIC HP aids enterprises with three integrated offerings and within 30 days recognizes the consummate benefits of cloud computing. HP CloudSystem Matrix. A private cloud solution that provides Infrastructure as a Service (IaaS), as well as basic application deployment and monitoring. The result is the flexibility to provision infrastructure and applications in minutes, instead of months. Thus CloudSystem Matrix contains all the necessary components for a ready-made Infrastructure as a Service (IaaS). HP CloudSystem Service Provider. Public cloud or hosted private cloud; created for service providers that would like to offer a Public Cloud Infrastructure as a Service (IaaS) and Software as a Service (SaaS). Including aggregation and management of those services. This proposal is available as small, medium or large configurations with additional expandable hardware s and software s from HP or other vendors. HP CloudSystem Enterprise. Deployment of private and hybrid cloud environments including a full range of service models (IaaS, PaaS and SaaS). Results: The complete view of the environment from private to public clouds to traditional IT; including exceptional Application-to-Infrastructure lifecycle management. To achieve this functional extension, CloudSystem Enterprise is broadened with a software stack Cloud Service Automation (CSA). CSA delivers all necessary software modules, implementing Software as a Service (SaaS) and Platform as a Service (PaaS) respectfully. CloudSystem Enterprise thus is a Build Private Cloud solution enabling the realization of cloud solutions and user level software for example Desktop as a Service. HP CLOUDSYSTEMS Services Security CLOUD MAPS SERVICE CATALOG ORCHESTRATION PROVISIONING & MONITORING HP CONVERGED INFRASTRUCTURE Power & Cooling Storage Servers Management Software Network 8

9 HP Matrix Operating Environment - Comprehensive cloud software provides agility HP Matrix Operating Environment (MOE) is an integrated infrastructure management stack that includes the tools needed to build and manage an Infrastructure as a Service (IaaS). As a step in the right direction, MOE efficiently automates the infrastructure set up and ongoing operation of physical and virtual server environments and helps minimize the risks and costs of cloud adoption. MOE supports both HP and non-hp hardware and server environments. Other providers can download MOE without having configured or installed HP hardware. Manual administration is expensive MOE is worth using especially for automated management of a large number of servers. MOE allows Provision infrastructure services in minutes Optimizes environment through capacity planning and system utilization Settlement of costs to consumers (billing) Creation and integration of service templates Service Level Management Automation of existing heterogeneous infrastructure Presentation of automated IT services in portals 108 min. 05 min. Go 60 min. Install Configure Applications 38 min. Provision Infrastructure 05 min. Approval HP Cloud Maps - Scenarios and best practices provide for better decisions To automate processes and application deployment through a roles based portal means a large financial investment to your organization. HP Cloud Maps are pre-configured infrastructure-to-application service definitions that simplify, optimize, and accelerate the provisioning and deployment of your applications, O/S, service design and creation and much more. This applies to both IaaS and SaaS Services. Industry experts have identified in whitepapers and process descriptions that the current in-house development (and the ongoing maintenance) of these tools can be reduced by up to 70 percent (for example, Microsoft SharePoint and Exchange applications). DEPLOYMENT SCRIPTS WORKFLOWS CLOUD MAPS SIZERS BEST PRACTICE TEMPLATES WHITEPAPERS HP Cloud Maps consists of among other things Templates for hardware and software configuration Capacity and Performance Planning (Sizer) Workflows and scripts for rapid repeatable installation Reference whitepapers CONCLUSION HP CONVERGED CLOUD HP Converged Cloud portfolio is fundamentally changing how IT delivers comprehensive cloud services and solutions, by offering a complete suite of flexible and automated hardware, software and services to transform your IT data centers. The HP Solutions Block (Virtual System and Cloud System) offers significant time savings in the delivery and management of IT projects by automating, optimizing and standardizing your operation. The flexible HP Converged Cloud Framework also allows the development and transformation of existing infrastructures and assets. HP provides that all necessary to ensure your IT operations are ultimately innovative and competitive. Through a tiered process model transform your data center to handle 21st century challenges. 9

10 CANCOM AHP Private Cloud on HP Converged Cloud Solutions HP and CANCOM have a long-standing, successful business relationship. As a specialized HP Cloud Partner, CANCOM has tested and released its first versions of AHP Private Cloud Architecture on HP Cloud solutions. (CANCOM: Partner of HP Cloud Centers of Excellence (CCoE)). As a result, CANCOM AHP Private Cloud provides customers a turnkey overall architecture extending the cloud infrastructure and providing standardized and automated applications to the workplace. The benefits are obvious High user acceptance Dramatic reduction in project times Impeccable quality through pre-configuration and automation Predictable and reliable through standardized solution and operations, lowering TCO (Total cost of ownership) Defined building blocks for easy expansion Fulfill compliance requirements Overall architecture for future expansion and addition of other application TM AHP Private Cloud CUSTOMER 10

11 References Partners With the introduction of CANCOM AHP Private Cloud, we have reduced our IT operating costs by up to 35%. Connecting new sites can be partially completed in just one weekend; which previously, we had to do it over several weeks. So, our the productivity losses could be reduced to almost zero. It was a good decision to use CANCOM AHP Private Cloud and to learn from the experts. A successful project; partly due to collaboration with CANCOM, which can be characterized by their highly experienced project staff and CANCOM s flexibility as our partner. Our customers want access to fast, flexible and affordable new technologies. A pre-configured and optimized IT architecture formed the foundation for this. HP offers a broad portfolio of Converged Cloud Solutions to support and accelerate the transformation of data centers. Supplementing this process is CANCOM AHP Private Cloud ; so we can provide our clients with secure global mobile access to IT services from the private cloud; creating a connection from the data center to the cloud consumer. With an Award from Citrix Central Europe for Best Cloud Partner; we honor the outstanding achievements, in the field of cloud, to CANCOM SE says Peter Goldbrunner, Director of Channel Sales at Citrix Germany. With the AHP platform, our solutions such as XenDesktop, NetScaler & CloudGateway are used to build CANCOM s private cloud architecture. This makes them one of the technology leaders in our region. This award proves that CANCOM, with the expertise and focus on customer interests, represents tremendous value for customers today, working for cloud consumers and business critical areas. I am very pleased to receive this award for CANCOM which on the one hand, shows the benefits of private cloud solutions and on the other hand shows the drive, the passion and extensive knowledge of our company. Acknowledged Rudolf Hotter, COO CANCOM SE. 11

12 TM AHP Private Cloud CANCOM INC. 228 Hamilton Avenue 3rd Floor Palo Alto, CA

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