Optimizing your IT infrastructure IBM Corporation

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1 Optimizing your IT infrastructure 2012 IBM Corporation

2 Please Note: IBM s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion. Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multiprogramming in the user's job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here. 2

3 Agenda 1 IT s Transformation to Shared Infrastructure 2 Optimizing your IT infrastructure Building Agile IT Delivery & Cloud Managing IT Operations & Cloud 3 Conclusion 3 3 3

4 Integrated service management supports successful IT transformation to optimized shared IT & cloud infrastructure VISIBILITY CONTROL AUTOMATION See and understand your business in real-time Transform and adopt while limiting risk Business Services & Assets Achieve greater efficiency & quality by standardizing best practices Transitioning to Smarter, flexible infrastructures Converging Digital & Physical Assets Leveraging Mobile & Web Endpoints Addressing data growth, threats, & compliance 4 4

5 Moving beyond virtualization can be complex and costly Operations Teams How can I improve responsiveness and drive productivity and efficiency? How can I reduce operational and capital expenses? How can I prevent image sprawl? Line of Business Teams How can I accelerate time to market for new applications? How do I respond quickly to the needs of external customers? How do I get IT to be more quick and flexible about responding to my needs? Infrastructure Teams How do I optimally utilize infrastructure? How can I get more flexibility with deployment? How do I gain control of multiple hypervisors? 5

6 Start simple by building a workload-optimized cloud Combine infrastructure and platform capabilities to deliver a workload-optimized cloud--the foundation to integrate best practices and advanced service delivery. Workload Optimized Cloud Addressing customer needs: Implement a non-stop, fault-tolerant cloud quickly and easily--in just hours Reduce costs with low-touch automation and high-scale provisioning Prevent image sprawl with in-built advanced image lifecycle management Accelerate time to market and deploy applications in minutes with standardized pattern-based deployment Gain flexibility from choice of hypervisor and hardware 6

7 Speed and scale the delivery of services with advanced cloud orchestration Self-service portal for reservations of virtualized environments including storage and networking resources Automated provisioning and de-provisioning of resources Real-time monitoring of physical and virtual cloud resources Built-in high availability of the cloud management platform Integrated usage and accounting chargeback capabilities to track and optimize system usage Improve efficiency and quality of service by unifying asset, change and problem management across both IT and the rest of the enterprise Reduce business risk through advanced impact analysis and automated change procedures Lifecycle Foundation Platform as a Service Technologies 7

8 Evolving operations management The move to cloud & shared infrastructure drives an increased need to focus on performance and capacity Service Layer APPLICATION & SERVICE FOCUS Mobility Analytics Application Layer MANAGEMENT LAYERS INFRASTRUCTURE FOCUS Highly Virtualized Cloud DevOps Infrastructure Layer Classic IT HETEROGENEOUS INFRASTRUCTURE & MIDDLEWARE STANDARDIZED INFRASTRUCTURE & MIDDLEWARE BUSINESS AGILITY 8

9 Evolving operations management Cloud requires broadening management focus beyond availability Attaining the true economic, service delivery, and performance gains cloud & shared infrastructure can provide, requires a broader, more disciplined approach to service management Management Facets in the Cloud AVAILABILITY COMPOSITION PERFORMANCE UTILIZATION CAPACITY Ensure constant infrastructure availability as demand constantly shifts in dynamic environments Discover in real-time infrastructure and service dependencies, as they change regularly in cloud & shared environments Holistic performance management of composite applications across your multi-platform hybrid environment to ensure strong end user experience Optimize the use of your limited resources to maximize efficiency, minimize CAPEX costs, without risking over utilization Proactively manage capacity to meet your needs today while confidently understanding and supporting your needs tomorrow Smarter Planet VISIBILITY CONTROL AUTOMATION Predict & resolve problems before client impact Effectively manage changes, compliance & risk Scale to peaks in demand while reducing administrative costs 9 9

10 Extend cloud management with IBM s integrated monitoring and management solutions Monitoring Network Management Storage Management Application Performance Management 10

11 Manage and optimize performance of your cloud & shared infrastructure Greater visibility to cloud health Track cloud service levels, performance, and predict cloud problems before clients are impacted Understand performance and capacity today, and know what it will look like months from now Lower total cost of operations Optimize workload placement to wring maximum utilization and performance out of your cloud investment Freedom from expensive hypervisor or OS lock-in with a heterogeneous cloud infrastructure monitoring solution Health Dashboards Virtual / Cloud Monitoring & Management Capacity Analytics Performance Optimization Increased Density Reduced Risk Minimized Outages Optimized Workload Placement Optimize cloud performance Built-in performance analytics for right-sizing of virtual machines and resource optimization in the cloud Real-time proactive alerts to identify and fix problems quickly Virtual Machines Storage Improved Service Levels Networks 11 11

12 Managing network expansion in cloud and shared environments Automate the configuration and management of network devices for cloud service Improve the performance of your cloud network Visualize cloud based services across a heterogeneous infrastructure Reduce operational costs Improve visibility of network bottlenecks Access Core Cloud Automate your network and cloud service quality management 12

13 Managing storage in a cloud environment You manage the storage systems and the data, but in a more virtualized environment It s still your infrastructure, your data Requires advanced solutions for data protection and storage management: Enhanced visibility, control, automation Self-service provisioning and usage reporting for storage services Scalable, flexible, non-disruptive, highperformance backup and recovery of VMs Private cloud 13

14 Optimized storage management in shared environments Unified Recovery Management Free IT from the cost and complexity of legacy data management products Get ahead of runaway data growth, Big Data Be online quicker and access clones faster Transform your backup infrastructure into a service Virtual Storage Optimization & Mgmt Dramatically improve utilization of your physical storage assets Deliver tier-1 service regardless of hardware choice Balance workload, manage lease termination, improve datacenter performance Optimize your people for the challenges of day-to-day operations Network 14

15 Application Performance Management provides the actionable insights required to optimize performance, manage risk, and reduce costs in your shared IT & cloud environments Application Discovery End User Experience Transaction Tracking Deep Dive Predictive Analytics Visibility into application resource dependency Transaction performance monitoring to ensure SLA compliance Rapid problem isolation through transaction path analysis Domain-specific operations tools for diagnosis and repair Proactive Management to reduce outages & improve business performance shared data & common services See the end-user experience Drill into an issue Follow changing workloads Understand application dependencies See steps across the cloud Mobile devices & smart endpoints Highly virtualized applications, storage & networks Private, public & hybrid clouds 15 15

16 Integrated IBM solutions for end-to-end service management Data protection & optimized storage placement STORAGE MANAGEMENT APPLICATION PERFORMANCE MGMT Ensure critical application performance and minimize issues Manage network expansion from cloud & mobile growth NETWORK MANAGEMENT VISIBILITY WORKLOAD SCHEDULING & AUTOMATION Automated recovery and optimized workload scheduling CONTROL Agile, repeatable service delivery PROVISIONING & IMAGE MANAGEMENT ENDPOINT MANAGEMENT Centralized management of expanding endpoints AUTOMATION Centrally manage service issues, change, and usage. CONTROL DESK ASSET & FACILITIES MGMT Consolidated management of physical infrastructure 16 16

17 IBM service management solutions The integrated management platform to support your IT transformation to cloud Attaining the true economic, service delivery, and performance gains cloud & shared infrastructure can provide, requires a broader, more disciplined approach to application and service management Management Facets in the Cloud AVAILABILITY COMPOSITION PERFORMANCE UTILIZATION CAPACITY Smarter Planet VISIBILITY CONTROL AUTOMATION Predict & resolve problems before client impact Effectively manage changes, compliance & risk Scale to peaks in demand while reducing administrative costs 17

18 Learn more - Every year IBM delivers new technology in software upgrades to help our customers succeed. These upgrades and high quality technical support are available at no additional charge to clients who have active Subscription & Support. What do you get with Subscription & Support? New product releases & upgrades Why you should renew? Ensure that the software that runs your business is up to date Custom e-notifications for product upgrades and support alerts Stay ahead of the competition by using the upgrades that impact business 24x7 voice technical support for severity 1 issues Voice support in local languages Online tools & web support Provide increasing value to your customers Access expert professionals for quick and efficient problem resolution around the clock Leverage IBM s world-class Technical Support backed by more than 60 laboratories and over 5,000 dedicated software support specialists worldwide Each year IBM delivers hundreds of enhanced products and invests billions of dollars on software research and development 18

19 IBM management solutions are the market and industry leader 5 of 5 Top global investment banks Gartner Magic Quadrant Leadership: APM IT Event Correlation & Analysis Strong Positive in Gartner Market Scope: Network Configuration & Change Management Business Service Management IT Service Management Support Tools Data Canter Automation 8 of 10 Top insurance companies 9 of 10 Top wholesale banks #1 in Overall Service Assurance, Fault and Event Management, Performance Monitoring EMA Radar Leadership: APM for Cloud Services: Best Cloud Vision & Design; Value Leader Multi-Component APM Solutions Business Service Mgmt: Service Impact: Strong Value, Best Business Impact 7 of 10 Top automakers 14 of 20 Top financial services IDC Market Share: #1 Overall System and Network Management #1 Performance Management #1 Event Management #1 Network Management Software Industry leading solution Extensive customer base 19

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