Admin Guide Server Administration

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1 Admin Guide Server Administratin

2 Administratin Guide Server Table f Cntents TABLE OF CONTENTS INTRODUCTION WHY XGENPLUS ADMIN PANEL? XGENPLUS SERVER ADMINISTRATION FUNCTIONAL DESCRIPTION DOMAIN AND ACCOUNTS Add Dmain Manage Grups... 7 Manage grups Create New Grups... 8 Manage Grups List f Grups... 8 Manage Grups Users Search Search Traffic Analysis Search Passwrd Lg Search Service Lg Search Lgin Lg Search Strage Lg Search Current CFG Shut Bx Alert/Ntice Alerts/Ntices Alert Message Alerts/Ntices Welcme Message Alerts/Ntices Ntice Message Alerts/Ntices Fter Message SYSTEM & STATUS System Services Status -> Dmain Statistics Status -> Antivirus Mails Lgs REPORTS SPAMJADOO SETTINGS FAX SETTINGS EXPERIENCE XGENPLUS ADMIN PANEL Page 2

3 1. Intrductin XGenPlus is the mst advanced mail server and web mail client which prvides fast, secure and reliable ing slutin alng with unified mailing service. It's a ttal management and relatinship slutin that has been designed especially t cater t the needs f any rganizatin, be it an ISP, Hsting Cmpanies, Larger Enterprise, SMB, BPO, Clleges, Schls r Gvernment ffices. XGen Plus makes cmmunicatin agile fr all users. And t bring in the same experience fr server and dmain administratrs, XGenPlus has gt a secured & pwerful yet easy UI interfaced administratr panel. This dcument utlines the detailed functinality f XGenPlus Server Admin panel. 2. Why XGenPlus Admin Panel? What is s special in Admin panel in XGenPlus? Hw is it different frm ther prducts admin functinalities? What des it hld unique fr administratrs? And hw des it ease Server admin s jb? Abve questins have been answered thrugh the list f advantages mentined belw. XGenPlus admin can: Manage Server Admin, Dmain Admin, Billing Admin, User Level and Owner Level Cntrls alng with easy management f multiple dmains and users thrugh single Web Based admin panel Easily cntrl space quta, SMS & fax quta, IP address range and ther features fr each dmain Set Lgin limits, Authenticatin & Passwrd plicies fr users n dmain level Easily add bulk users t dmains by using Bulk Add ptin, thus, getting freedm frm manual wrk invlved in adding each user ne by ne Send autmated Alert/Warning/ntice messages withut admin s interventin, thereby, reducing admin s manual wrk Easily manage dmain as well individual settings frm admin panel Easily get audit details fr each user thrugh admin panel Easily create multiple reprts as and when required 3. XGenPlus Server Administratin Functinal Descriptin Administratin sectin f XGEN is mst imprtant part f the system. Thrugh this system administratr can cntrl the applicatin. Administratr can perfrm fllwing tasks using Administratin Sectin- View Mail Server Details Manage Dmain and Accunts Add Dmain Manage Grups Search Generate Alerts thrugh Shut Bx Add Resurce Add Resurce Type Page 3

4 Alerts/Ntice Manage System Services View the Status f Server & Dmain statistics and antivirus mails lgs Reprts Spamjad Settings Fax Settings A user with server administrative rights can see an Admin Buttn n the tp right side f the main windw. There is an Admin buttn in the right side f the tl bar (Belw figure). Fig. 1 XGen Plus - Admin Buttn Server administratr can view XgenPlus Mail Server verview page. The verview page shws the fllwing details: 1. Dmain Name-- It shws the name f the dmain. 2. Access-- It shws whether the users f that particular dmain have full access r restricted access. a. Full - users with full access will be able t send as well as receive s in their mailbx. b. Restricted - users with restricted access can nly view the mails in their mailbx. They will nt have permissins t send the s. 3. User- It shws ttal number f active users & ttal number f users registered n the particular dmain. 4. Space (MB) -- It shws the utilized space & ttal space alltted (in MB) t the dmain. 5. SMS Alltted-- It shws the number f utilized SMSs & ttal number f SMSs alltted t the dmain. 6. Organizatin Name- It shws the name f the rganizatin f that particular dmain. 7. Status-- It shws whether the particular dmain is active r deactivated currently. a. Active - users f active dmain will be able t send as well as receive s in their mailbx. b. De Active - users f de-activated dmain will nt be able t lgin t their mailbx. The dmain will stp receiving s and n user will be allwed t use web/pp/imap/mbile r smtp. 8. Expiry Date-- It shws the expiry date f dmain. Belw is the screen sht fr the same. Page 4

5 Fig. 2 XGen Plus -XGen Mail Server Please nte that Server admin can als start and stp the system services f the Xgen mail sever frcefully. Als, Server administratr has all the rights f Dmain Administratr as well. 3.1 Dmain and Accunts Add Dmain This page allws server admin t create a new dmain n the server and set the settings fr it. T create a new dmain, administratr needs t fill mandatry fields n Dmain Creatin page and then click n Save buttn. The cntents f the Dmain Creatin page are described belw. Fig. 3 XGen Plus - Create a New Dmain Page 5

6 Mandatry Fields 1. Dmain name 2. Space Quta 3. SMS Quta 4. Fax Quta 5. Ttal Number f users Field Name Field Type Descriptin/Actin If this is checked, then SMTP prcess will deliver all Default Dmain Checkbx s, received as and withut any dmain name, t the default dmain Name Access Status Space Quta SMS Quta FAX Quta Textbx Drpdwn Drpdwn Textbx Textbx Textbx Enter the desired dmain name t create a dmain. Only Server administratr can create the new dmain. Full -> If full is selected, then the users f dmain will be able t send as well as receive s in their mailbx Restricted -> If restricted is selected, then the users f this dmain can nly view the mails in their mailbx, they will nt be allwed t send the s Active -> Active status enables all services fr dmain and users will be able t lgin t their accunts Deactive -> Deactive status disables user s lgin and SMTP service will stp receiving s This field shws space allcated t dmain as a whle. This is set by Server Administratr and is a Read-Only field fr Dmain Administratr. Dmain admin can allcate/distribute this much space t all users created n this dmain Nte: This allcatin des nt physically blck space n strage and its lgical allcatin This field shws number f SMSs allwed fr the whle dmain. This is set by Server Administratr and is a Read-Only field fr Dmain Administratr. Dmain admin can allcate these many SMSs t all users created n this dmain Nte: Dmain admin must ensure that SMS gateway is integrated with the server. Cntact Server Admin fr details This field shws number f fax allwed fr the whle dmain. This is set by Server Administratr and is a Read-Only field fr Dmain Administratr. Dmain admin can allcate these many FAX t all users created n this dmain Nte: Fax Server must be installed and cnfigured befre allcatin f these services. Cntact Server Admin fr details Page 6

7 Field Name Field Type Descriptin/Actin Allwed Hst IP Range Ttal Number f users Enable Assignment Mdule Enable Data Security Textbx Textbx Checkbx Checkbx This field allws yu t set the hst f IP ranges fr yur dmain. Once set, users f this dmain can lgin ONLY frm allwed IP ranges. Nte: This IP range is in IP v4 and server admin can enable it fr IP v6 as well. This field shws number f users allwed fr the whle dmain. This is set by Server Administratr and is a Read-Only field fr Dmain Administratr. Dmain admin can create these many users n this dmain If this is checked, all users f the dmain will be able t access Patent Pending AIR (Autmated Inward Ruting) mdule thrugh their mailbx. Fr mre details abut AIR, please visit Nte: Excellent mdule fr managing Custmer Care, Supprt and BPO If this is checked, all received & sent s fr this dmain will be encrypted befre being stred int database, thus, making it impssible t be read by anyne else Nte: This encryptin takes away 33% f the space allcated fr each . E.g. Assume that nrmally yu are allwed t send 10MB mail. But after encryptin, yu will be able t send nly 6.7 MB mail. Rest 3.3 MB space will be taken fr encryptin. Highly Recmmended fr Security Agencies, Banks, Gvt. Organisatins Save Buttn Saves the settings Reset Buttn Re-Lads existing settings Manage Grups Click n Manage Grups link in dmain sub-menu n the left menu bar. This will take yu t the page where yu can manage the grups fr the dmain and add/remve users frm different grups. Server Admin can perfrm fllwing tasks frm Manage Grups page: Create New Grups Mdify existing grups Assign/remve users frm different grups Page 7

8 Fig. 4 Manage Grups Manage grups Create New Grups Server Admin can enter the name f new Grup in the Grup Name textbx n the left crner f the page and click n Save. Once dne, the grup will be successfully created and will be shwn in the list f grups. Manage Grups List f Grups Fig. 5 Manage Grups - Create New Grups View Members: Server Admin can click n the grup name t see the members f the grup. E.g. in the screensht shwn belw, clicking n administratr grup shws the members f this grup in the list displayed n the right side f page. Als the number f members present in the grup is shwn in frnt f the Grup name in brackets (). Fig. 6 Manage Grups List f Grups Page 8

9 Edit Grup Name: Server Admin can click n Edit icn shwn in frnt f the grup name t edit the grup name. As sn as the Server Admin clicks n edit, Grup Name is displayed in the abve textbx. Admin can change the grup name in the textbx and click n Save. Fig. 7 Manage Grups Edit Grup Name Delete Grup: Server Admin can click n Delete icn shwn in frnt f the grup name t delete the Grup. Once the admin clicks n delete icn, he/she will be shwn a cnfirmatin bx asking fr cnfirmatin t delete the grup. After getting the cnfirmatin, members f the grup will be remved frm the grup and the grup will be deleted. Please nte that the members f the deleted grup will still be there in Cntacts and are nt deleted alng with the grup. Fig. 8 Manage Grups Delete Grup Grup Settings: Server Admin can click n Settings icn ( ) shwn in frnt f the grup name t edit the grup settings. Once the admin clicks n settings icn, he/she will be taken t the settings page fr the grup. Fig. 9 Manage Grups Grup Settings Page 9

10 Fig. 10 Manage Grups Grup Settings Nte: Please refer t page 13 (Add User Optins) fr details n Grup settings page. Send Mail: Server Admin can click n Mail icn ( ) shwn in frnt f the grup name t send a mail t the whle grup. Fig. 11 Manage Grups Send Once the admin clicks n Send Mail icn, a new COMPOSE windw pens with T field already ppulated with Grup address. Server Admin can easily cmpse grup mail in this windw and send the mail t the grup nce dne. Please nte that the Grup mail will be sent as a Persnalized Grup Mail t all users i.e. all users f the grup will receive the as if addressed t them and will nt be able t see ther addresses t which the mail has been sent. This helps grab user s attentin and als avid unwanted grup-mail replies in user s mailbx. Page 10

11 Fig. 12 Grup Mail Send Persnalized Grup Mails Manage Grups Users The panel n the right side f Manage Grups page shws all the users listed in the dmain. E.g. the screensht belw shws al the users f dmain xgen.in listed n the right panel f the page. Server Admin can carry ut fllwing tasks t manage the users: Search fr user Mve Users t grups a) Mve selected users t a selected grup b) Mve ALL users t a selected grup c) Mve users frm ne Grup t anther d) Cpy users frm ne Grup t anther Remve users frm Grups Fig. 13 Manage Grups - Users Page 11

12 Search fr User: Server Admin can search fr any user by entering his/her name in the Search text textbx and then clicking n G buttn. Fig. 14 Manage Grups Users - Search Users Clicking n Shw All buttn will clear the search result and shw the list f all users as shwn in the screensht belw. Fig. 15 Manage Grups - Users Shw All Users Page 12

13 Mve Users t Grups: Server Admin can select the users and mve them t different grups. Server Admin can als mve all users t ne grup at ne g. Step-by Step instructins fr different scenaris fr mving users t different grups are given belw: a) Mve selected users t a selected grup: Server Admin needs t carry ut the fllwing steps t mve selected users t a grup: Select the users by clicking n checkbx in frnt f user s name G t Actin drpdwn, select the actin assign selected t G t Grup Name drpdwn and select the Grup yu want t mve the users t Click n G buttn nce dne Fig. 16 Manage Grups Users Mve selected users t grups Server Admin will be shwn a message bx stating that the selected users have been mved t the selected Grup. Fig. 23 Manage Grups Users Message Bx Page 13

14 The cnfirmatin can als be btained by checking the number f users in brackets in frnt f the Grup in list f grups. b) Mve ALL users t a selected grup: Fig. 17 Manage Grups Users cnfirmatin after mving users t grup Server Admin needs t carry ut the fllwing steps t mve ALL users t a grup: G t Actin drpdwn, select the actin assign all t G t Grup Name drpdwn and select the Grup yu want t mve the users t Click n G buttn nce dne Fig. 18 Manage Grups Users Mve all users t selected grup Once dne, all users will be mved t the selected grup. Server Admin need nt select any user in this case. Als Server Admin will be shwn the message cnfirmatin nce all users have been mved t the selected grup. Page 14

15 c) Mve users frm ne Grup t anther: Server Admin can mve users frm ne Grup t anther. In this case, users will be mved t the selected grup and will be deleted frm the previus grup. Step-by step functinality fr the same is given belw: Click n the Grup Name frm which yu want t mve the users. Members f the selected grup will be displayed in the list n the right side f page Select the members yu want t mve frm this grup Select Actin mve t frm Actin drpdwn G t Grup Name drpdwn and select the Grup yu want t mve the users t Click n G buttn nce dne Selected users will be mved t the selected grup and will be deleted frm the previus grup Fig. 19 Manage Grups Users Mve users frm ne grup t anther d) Cpy users frm ne Grup t anther: Server Admin can cpy users frm ne Grup t anther. In this case, users will be cpied t the selected grup as well as stay in the previus grup as well. Step-by step functinality fr the same is given belw: Click n the Grup Name frm which yu want t cpy the users t ther grup. Members f the selected grup will be displayed in the list n the right side f page Select the members yu want t cpy frm this grup Select Actin cpy t frm Actin drpdwn G t Grup Name drpdwn and select the Grup yu want t mve the users t Click n G buttn nce dne Selected users will be cpied t the selected grup and will remain in the previus grup as well Page 15

16 Fig. 20 Manage Grups Users Cpy users frm ne grup t anther Remve users frm Grups: Server Admin can remve users frm any grup at any time. Step-by-step functinality fr the same is given belw: Select the members yu want t delete frm any grup Select Actin remve frm frm Actin drpdwn G t Grup Name drpdwn and select the Grup yu want t remve the users frm Click n G buttn nce dne Selected users will be remved frm the selected grup Fig. 21 Manage Grups Users Remve users frm Grup Page 16

17 3.1.3 Search Server admin can search the users and dmains based n sender and receiver criteria. Mandatry Fields 1. Mail Frm OR 2. Rcpt T Search Find all mails that have: Fig. 22 XGen Plus - Search Field Name Field Type Descriptin/Actin Mail Frm Textbx Enter the Frm Id fr which yu want t search the mails. Rcpt T Textbx Enter the Recipient id fr which yu want t search the mails. SMTP IP Textbx Enter SMTP IP fr which yu wish t find the s Subject Textbx Enter Subject t find all the mails with a particular subject Size Textbx Enter the apprximate size f the mail yu want t search Search Search lgs f Dmain: Field Name Field Type Descriptin/Actin If this ptin is selected, then the lgs f specified All Dmain mail id in the Mail Frm and Rcpt T field frm all the dmains listed n the server will be searched. Search lgs f Dmain Dmain Name If this ptin is selected, then the lgs f specified mail id in Mail Frm and Rcpt T field frm specified dmain name (entered in the textbx) will be searched Page 17

18 Search Filter fr perid: Field Name Field Type Descriptin/Actin Tday if this ptin is selected, then search will be carried ut fr tday s s nly Filter fr perid Yesterday Week Mnth if this ptin is selected, then search will be carried ut fr yesterday s s nly if this ptin is selected, then search will be carried ut fr current week s s nly if this ptin is selected, then search will be carried ut fr specified mnth s s nly Search Search Results: Search results are displayed in a separate tab as per the search criteria given by the user such as sender address, receiver address, subject, size and attachment. Belw is the screen sht fr search results. Fig. 23 XGen Plus Search Results By clicking n ( ) icn, server admin can view the details f the header f the mail. Belw is the screen sht fr the same. Page 18

19 Fig. 24 XGen Plus Search Detailed Lgs Search Traffic Analysis Server admin can view the detailed analysis f ttal mail cnversatins dne n the server fr a particular dmain, user r fr all the dmains (and users) cmbined fr tday (current date), yesterday (previus date) and fr the specified mnth. Fig. 25 XGen Plus - Search - Traffic Analysis Page 19

20 a) Search Traffic Analysis Ttal Traffic This sectin shws details f ttal mail cnversatins dne fr all the dmains n the server cmbined fr tday (current date), yesterday (previus date) and the specified mnth. Server Admin can select the mnth, fr which he/she wants t view the traffic analysis reprt, frm mnth drpdwn ( Reprt fr the mnth f ) and click n G buttn. Once dne, Server Admin will be able t view the reprt fr tday s date, yesterday s date and the selected mnth. The reprt will display the fllwing data: 1. Incming - It shws the ttal number f incming mails n the server fr all the dmains cmbined. 2. Ttal Data - It shws the size f ttal incming mails n the server fr all the dmains cmbined. 3. Outging - It shws the ttal number f utging mails n the server fr all the dmains cmbined. 4. Ttal Data - It shws the size f ttal utging mails n the server fr all the dmains cmbined. Fig. 26 XGen Plus - Search - Traffic Analysis - Ttal Traffic The reprt als displays the number f mails at the peek time fr all the dmains n the server cmbined fr tday and yesterday. Belw is the screensht fr the same. Fig. 27 XGen Plus - Peek Time Traffic b) Search Traffic Analysis Dmain Traffic Dmain Traffic tab shws details f ttal mail cnversatins dne by the specified dmain n the server fr tday (current date), yesterday (previus date) and in specified mnth. Server Admin can select the dmain and mnth, fr which he/she wants t view the traffic analysis reprt, frm dmain drpdwn ( Select Dmain Name ) and mnth drpdwn ( Reprt fr the mnth f ) respectively. Once dne, Server Admin will be able t view the reprt fr tday s date, yesterday s date and the selected mnth. The reprt will display the fllwing data: 1. Incming - It shws the ttal number f incming mails fr the specified dmain. 2. Ttal Data - It shws the size f ttal incming mails fr the specified dmain. 3. Outging - It shws the ttal number f utging mails fr the specified dmain. 4. Ttal Data - It shws the size f ttal utging mails fr the specified dmain. Page 20

21 Fig. 28 XGen Plus - Search - Traffic Analysis - Dmain Traffic The reprt als displays the number f mails at the peek time fr the specified dmain fr tday and yesterday as shwn in the screensht abve. c) Search Traffic Analysis User Traffic User traffic reprt shws details f ttal mail cnversatins dne by the specified lgin id/user residing n the server fr tday (current date), yesterday (previus date) and in specified mnth. Server Admin has t enter user s Id and select the mnth, fr which he/she wants t view the traffic analysis reprt, in user text bx ( Search User ) and mnth drpdwn ( Reprt fr the mnth f ) respectively and click n G buttn. Once dne, Server Admin will be able t view the reprt fr tday, yesterday and the selected mnth. The reprt will display the fllwing data: 1. Incming - It shws the ttal number f incming mails n specified lgin id. 2. Ttal Data - It shws the size f ttal incming mails n specified lgin id. 3. Outging - It shws the ttal number f utging mails n specified lgin id. 4. Ttal Data - It shws the size f ttal utging mails n specified lgin id. Fig. 29 XGen Plus - Search - Traffic Analysis - User Traffic Page 21

22 This reprt als displays the number f mails at the peek time fr specified lgin id fr tday and tmrrw. Belw is the screensht fr the same. d) Search Traffic Analysis Tp Traffic This will shw the list f tp 10 lgin ids that has dne the maximum mail cnversatin n the server in terms f number f incming and utging mails. This reprt shws the fllwing details: Fig. 30 XGen Plus - Search - Traffic Analysis - Tp Traffic 1. Max Incming Mail - It shws Tp 10 ids, frm all dmains n that server, which has maximum incming mails fr the current date (Tday) alng with the number f incming mails. 2. Max Outging Mail - It shws Tp 10 ids, frm all dmains n that server, which has maximum utging mails fr the current date (Tday) alng with the number f utging mails. Search Passwrd Lg Passwrd lg tab allws Server Admin t get the reprts fr the users based n passwrd change criteria. Server admin can fetch the reprts based n fllwing criteria: a) Shw users wh never changed passwrd-- This ptin gives the results f thse active users wh have never changed their lgin passwrd since their Ids have been created. b) Shw users wh did nt changed passwrd since past 2 mnths-- This ptin gives the results f thse active users wh have nt changed their lgin passwrd since past 2 mnths. c) Search User-- This ptin gives the reprt fr passwrd change fr the user name entered in the textbx. Fllwing details are available in Passwrd Lg reprt: 1. Active User-- It shws the list f active users depending upn the search criteria. 2. Last Lgin On-- It shws the last lgin date f the crrespnding active user. 3. Quta (MB)-- It shws the space used/space alltted t the crrespnding active user s accunt. 4. Last Passwrd Change On-- It shws the latest date when the crrespnding active user changed his passwrd. 5. Expiry Date-- It shws the expiry date f user s accunt. Server administratr can exprt the search results in EXCEL by clicking n Exprt t Excel link as shwn in the screensht belw. Page 22

23 Fig. 31 XGen Plus - Passwrd Lg In the belw screensht, Search User (lgin name) is given as data. Clicking n G buttn fetches the reprt fr all thse active users whse lgin id cntains data. Fig. 32 XGen Plus - Search - Passwrd Lg - Search User Results Page 23

24 Search Service Lg Service lg displays the lg f SMTP, POP and IMAP services, which reside n the server. This reprt shws the list f current 10 interruptins (START, STOP) n the service. Fig. 33 XGen Plus - Search - Service Lg Fllwing details are available in Service Lg reprt: 1. Service-- It shws the name f the service as SMTP-IN, SMTP-OUT, POP, and IMAP. 2. Status-- It shws the status f the service n server i.e. START r STOP. 3. Date-- It shws the date n which the service gt started and stpped n the server. 4. Time-- It shws the time when the service gt started and stpped n the server. Search Lgin Lg Lgin lg displays the details f last 10 lgin actins fr a particular lgin id. The last IP address frm which the user is currently lgged in r may nt have lgged ut prperly is shwn in red clr. Server Admin can enter the Id/Lgin Id fr whm he/she wants the Lgin lg and click n G. Lgin Lg Reprt fr the entered lgin id will be displayed as shwn in the screensht belw. Page 24

25 Fig. 34 XGen Plus - Search - Lgin Lg Server Admin can als exprt the lgin lg reprt t excel by clicking n Exprt t Excel link. Fllwing details are available in the lgin lg reprt: 1. Last Lgin-- It shws the IP address f the last system frm where the user lgged int his/her accunt. 2. Lgin Date -- It shws the last lgin date when the user lgged int his/her accunt. 3. Service -- It shws the last service name frm where the user lgged int his/her accunt. 4. Brwser -- It shws the brwser name last used by user t lgin t his/her accunt. 5. Status -- It shws whether the last lgin was successful r nt. The reprt will als shw the Last 10 lgin IP details. Search Strage Lg The server stres all the cnversatins n sme specified path which is als knwn as Strage Plan. Strage lg shws the details f the currently running strage plan alng with activatin date, available space and strage path. Server Admin can als search fr previus strage plan details by selecting the desired frm and t date frm date drpdwns and clicking n Search. Screensht fr the same has been shwn belw: Page 25

26 Fig. 35 XGen Plus - Search - Strage Lg Search Current CFG Server admin has right t view and change cnfiguratin files f the server as and when required. All the cnfiguratin files, which can be mdified by Server Admin, are listed n Current CFG screen. Server Admin can view & mdify these files anytime thrugh this tab. Fig. 36 XGen Plus - Search - Current CFG Archive List shws the date-wise gruping f archived files. Screensht fr the same has been shwn belw. Once yu click n ARCHIVE LIST, fllwing details are displayed: 1. Date- It shws the date when the files had been mdified. 2. File Cunt- It shws the ttal number f mdified files n that date. Page 26

27 Clicking n any date shws the list f cnfiguratin files changed n that date. The details are given belw: File Name- It is the name f the particular file which had been mdified. Archive time- It shws the time when the mdificatin had been dne. Edit By - It shw lgin name f the user wh had edited the cnfiguratin file last. Fig. 37 XGen Plus - Search - Current CFG - Archive List Shut Bx Very ften Server Administratrs need t send sme alerts/ntices/news t administratrs and users. Nw they can d the same by using XGenPlus Shut Bx. Message sent thrugh Shut Bx will be autmatically displayed in user s mailbx next time they pen their mailbx. Server admin has a chice t shw the message either t All users r Dmain Administratrs nly. Step-by-step instructins fr sending Shut Bx message are given belw: Select the type f message frm Type drpdwn (Alert, News, Ntice) Type yur message in the Message textbx Select the Shut Bx display Clr (Red/Black) frm Display in set f radi buttns Select Shut t All Users if yu want the message t be displayed fr all users OR Shut t Dmain Administratr ptin if yu want the message nly t be displayed t Dmain Administratrs Click n Annunce buttn Once annunced, message will be displayed in the selected clr in user s mailbx next time he/she lgins t his/her accunt. Shut bx can als be disabled by clicking n Disabled checkbx. Page 27

28 Fig. 38 XGen Plus - Shut Bx Belw is the screen sht shwing Shut Bx being displayed in user s mailbx. Fig. 41 XGen Plus - Shut Bx Alert/Ntice Server administratr can set Alert & Welcme messages, Ntices, Fters t be sent autmatically t all users withut any manual interventin. Once set, these messages will be autmatically sent t the users withut any interference frm Server Admin. Alert s/ntices will be autmatically sent t all users falling within the cnditin. User Id and all the fields typed within!!...!! will be autmatically picked up frm the database. E.g., while setting alert message fr space quta, Server Admin can write Dear!!t_user_name!! t address the user. In this case, User name will be autmatically picked up frm the database and Server Admin will nt have t type each user s name in the alert message. Alerts/Ntices have been explained sectin wise belw: Page 28

29 Alerts/Ntices Alert Message Server Admin can set alerts fr space quta, SMS quta etc. Server Admin can set the message, Subject t be sent ut t Dmain User. Server Admin can als set Frm Id, Cc, Bcc fields fr alert s. Server Admin can set Alert messages fr fllwing cnditins: If a user's mailbx size quta is abut t reach its limit fr xgen.in 80% - Alert message t be sent ut whenever any user has used 80% f his/her mailbx space If SMS Quta has been cnsumed fr 80% fr xgen.in Alert message t be sent ut whenever any user has cnsumed 80% f his SMS quta If a user Shares a flder with any user fr xgen.in - Alert message t be sent ut whenever any user shares a flder with ther user If a user un-share a flder already shared t him fr xgen.in - Alert message t be sent ut whenever any user un-shares a flder with ther user If an a/c r dmain is abut t crss its time limit fr xgen.in f 7 Days Alert message t be sent ut whenever any user s accunt is abut t expire in 7 days Screenshts fr all the alert messages have been shwn belw: Fig. 43 Alert Message fr mailbx quta reaching 80% Fig. 44 Alert Message fr SMS quta reaching 80% Page 29

30 Fig. 45 Alert Message fr sharing a flder with any ther user Fig. 46 Alert Message fr un-sharing a flder with any ther user Fig. 47 Alert Message fr the accunt abut t expire Page 30

31 Alerts/Ntices Welcme Message Welcme Message tab allws Server Admin t set Welcme Message fr all new users f XGenPlus. As sn as any user accunt is created n XGenPlus, a mail with the welcme message, set in this windw, will g ut t user s mailbx. Again, user s Id will be autmatically picked up frm the database and Admin will nt have t send this manually t all new users. Screensht fr welcme message has been shwn belw: Fig. 48 Welcme Message fr new users Alerts/Ntices Ntice Message Similar t alert messages, Server Admin can set ntice messages t be sent ut t users in fllwing cnditins: If Space Quta exceeds its limit 100% fr xgen.in If SMS Quta exceeds its limit 100% fr xgen.in If an a/c r dmain expires fr xgen.in User Id and values surrunded with!! will be autmatically picked up frm the database in the same way as explained abve. Screenshts fr Ntice Messages have been shwn belw: Page 31

32 Fig. 49 Ntice Message when space quta exceeds 100% Fig. 50 Ntice Message when SMS quta exceeds 100% Fig. 51 Ntice Message when accunt r dmain expires Page 32

33 Alerts/Ntices Fter Message Server Admin can set the fter message thrugh this tab. This fter message will be sent ut as fter with all utging s fr the dmain. Fig. 52 Fter Message 3.2 System & Status Dmain Statistics include sme general statistics like Dmain Name, SMTP/POP services, Ttal space allwed, lgs etc. fr dmain. System Services Server Admin can check the services running fr dmain (r fr server?) thrugh Services windw. Server Admin can change the status f any service he wants. Fig. 53 View Dmain Services Page 33

34 Status -> Dmain Statistics Server Admin can check the dmain statistics fr all f his/her dmains thrugh this windw. It gives the fllwing infrmatin: Dmain-wise ttal number f incming mails (fr all dmains) alng with size Dmain-wise ttal number f utging mails (fr all dmains) alng with size Fig. 54 Dmain Statistics Status -> Antivirus Mails Lgs Server Admin can check the anti-virus mail lgs fr any date thrugh this windw. Just select the date and click n G. It will shw all anti-virus mails lgs fr that date. Fig. 55 Anti-virus Mail Lgs 3.3 Reprts Generally, reprts are very imprtant part fr an administratr. Reprts prvide a huge help t administratrs t track the system status in easy and fast manner. Server admin can view and print the reprts thrugh Reprts sectin. Server admin is nt allwed t edit r mdify data in this sectin. Page 34

35 Fig. 56 XGen Plus - Reprt Field Name Field Type Descriptin/Actin New Dmain Created Select it t filter the recrds fr newly created dmains Search Criteria Dmain New User Created N f mails N f Dmain Expired N f User Expired Drp Dwn Select it t filter the recrds fr newly created users Select it t view the ttal number and ttal size f incming and utging mails Select it t filter the recrds f expired dmains Select it t filter the recrds f expired user accunts Select the dmain name frm the available values in the drp dwn list User Drp Dwn Select username frm the available values in the drp dwn list Frm Date Drp Dwn Select the date in DD-MM-YYYY frmat frm the drp dwn T Date Drp Dwn Select the date in DD-MM-YYYY frmat frm the drp dwn Search Buttn Click n this buttn t get the data frm the database Reset All Buttn Click n this buttn t lad the default settings in the page Server admin can view five types f reprts- 1. New Dmain Created 2. New User Created 3. N f mails 4. N f Dmain Expired 5. N f User Expired Detailed descriptin fr all reprts has been given belw: Page 35

36 I. New dmain created reprt displays the details f newly created dmains in read nly mde. Fig. 57 XGen Plus - Reprt - New Dmain Created Reprt f New Dmain Created shws the fllwing details: 1. Register Date-- It shws the particular date f the dmain creatin. 2. Dmain Name-- It shws name f the dmain. 3. Space Alltted (MB) -- It shws the ttal space alltted (in MB) t the dmain. 4. SMS Alltted-- It shws the ttal number f SMS alltted t the dmain. 5. Access-- It shws whether the users f that particular dmain have full access r restricted access. a. (F)-- Full, the users f this dmain will be able t send as well as receive s in their mailbx. b. (R)-- Restricted, the users f this dmain can nly view the mails in their mailbx. They will nt allw sending the s. 6. Status-- It shws whether the particular dmain is active r deactivated currently. a. (A)- Active, the users f this dmain will be able t send as well as receive s in their mailbx. b. (D)- De Active, the users f this dmain will nt be able t lgin int the applicatin and they will nt receive any mails in their mailbx, the dmain will stp receiving s and n user will be allwed t use web/pp/imap/mbile r smtp. 7. Created By-- It shws the lgin id f the user wh created the dmain. 8. Created IP-- It shws the IP address f the system where particular dmain was created. 9. Expiry Date-- It shws the expiry date f dmain. Page 36

37 II. New user created reprt will display the details f newly created users in read nly mde. Newly created users can be further filtered n the basis f Dmain and Year. Reprt Search Results New user created Fig. 58 XGen Plus - Reprt - New User Created Reprt f New User Created shws the fllwing details: 1. Register Date-- It shws the date n which user s accunt was created. 2. Lgin Name-- It shws the lgin name f the user. 3. Dmain Name-- It shws the dmain name in which user accunt is created. 4. Space Alltted (MB) -- It shws the ttal space alltted (in MB) t the user. 5. SMS Allwed-- It shws the ttal SMS allwed t the user. 6. Status-- It shws whether the particular user s accunt is active r deactivate currently. a. (A)- Active, the users f this dmain will be able t send as well as receive s in their mailbx. b. (D)- De Active, the users f this dmain will nt be able t lgin int the applicatin and they will nt receive any mails in their mailbx, the dmain will stp receiving s and n user will be allwed t use web/pp/imap/mbile r smtp. 7. Created By-- It shws the lgin id f the user wh created user s accunt. 8. Created IP- It shws the IP address f the system where user s accunt gt created. 9. Expiry Date-- It shws the expiry date f user s accunt. Page 37

38 III. N f mails reprt displays the details f mails in read nly mde such as the number and size (MB) f incming mails and utging mails. N. f mails reprt can be further filtered n the basis f Dmain, Users and year. Reprt Search Results N f mails Reprt f N f mails shws the fllwing details: Fig. 59 XGen Plus - Reprt - N f mails 1. Dmain Name-- It shws the dmain name frm where the mails cnversatin has dne. 2. Lgin Name-- It shws the lgin name f the user wh has dne the mails cnversatins. 3. Incming Ttal-- It shws the ttal number f incming mails (Cunt) fr the crrespnding lgin name and dmain. 4. Incming Size (MB) -- It shws the ttal size f incming mails (MB) fr the crrespnding lgin name and dmain. 5. Outging Ttal-- It shws the ttal number f utging mails (Cunt) fr the crrespnding lgin name and dmain. 6. Outing Size (MB) -- It shws the ttal size f utging mails (MB) fr the crrespnding lgin name and dmain. Page 38

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