iphone Mobile Application Guide Version 2.2.2

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "iphone Mobile Application Guide Version 2.2.2"

Transcription

1 iphne Mbile Applicatin Guide Versin March 26, 2014 Fr the latest update, please visit ur website: Frte Payment Systems, Inc. 500 West Bethany, Suite 200 Allen, Texas (800)

2 Table f Cntents Intrductin 3 Merchant Settings 4 Prcessing Transactins 9 Credit Card Sales 9 echeck Sales 12 Daily Transactin Detail 15 Daily Summary 17 Help 18 Glssary 19 Appendix Supprted Hardware and Operating Systems Frte Prprietary and Cnfidential 2

3 Chapter 1 Intrductin Thank yu fr selecting Frte Mbile Payments t prcess yur mbile payment transactins. We at Frte appreciate yur business. Frte prcesses transactins fr merchants, including credit card, debit card and echecks. Once yur Merchant Settings are prperly cnfigured, yu can begin using the Frte mbile app t accept credit card, debit card and echeck payments frm yur custmers. The Frte mbile app will prcess the transactins in real time and apprve r decline the transactin. This guide is intended fr users f the Frte iphne mbile app. Please see Appendix A fr a list f supprted devices and Operating Systems. If yu want t prcess credit card transactins with the Frte mbile app, yu must have a MagTek idynam device. If yu dn t have an idynam, please call yur sales representative r Custmer Service. If yu need assistance with the Frte mbile app and yu can t find what yu need in this manual, please r call Custmer Service at , ptin Frte Prprietary and Cnfidential 3

4 Chapter 2 Merchant Settings Befre yu begin, make sure that yu have yur Merchant ID (MID) and passwrd frm Frte. This infrmatin is listed in the welcme letter the primary cntact received frm Frte when the merchant accunt was set up. If yu d nt knw yur Merchant ID and passwrd, please call Frte Custmer Service at , ptin 1. First time users will need t: T dwnlad the app g t itunes.cm r frte.net and chse ur iphne app. Yu can dwnlad the Frte mbile app fr the iphne free f charge. Once the app is installed, click n the Frte Mbile Payments icn. When yu initially pen the Frte Mbile Payments app, yu will be prmpted t allw yur lcatin infrmatin t be used. Select OK. The app will start in Dem Mde. The app will read Dem Mde at the tp. Cnfigure the app t wrk fr yur Merchant ID (MID): Select the Menu buttn frm the upper left-hand crner f the app. Select Merchant Settings frm the Menu and yu will be taken t Settings: 2013 Frte Prprietary and Cnfidential 4

5 Yu must enter the fllwing infrmatin befre yu can begin prcessing payments: Default Sale Screen If mst f yur sales are credit card transactins, then select Credit Card at the tp f the Merchant Settings screen. If mst f yur transactins will be echecks, then select echeck as yur default sale screen. Receipt Infrmatin Enter yur Business Name, Address, City, State, Zip and Phne Number. The infrmatin that yu enter here will appear n the transactin receipts. Signature Required (Recmmended Setting: Yes) Select whether r nt yu require the cnsumer t sign the receipt. echeck Supprt Select whether r nt yu want echeck supprt. If yu want t accept echecks and yur Frte accunt is set up t accept echecks, select Yes (check mark). Otherwise, select N (X). If yu want t accept echecks but yur accunt isn t set up fr echecks, please call yur Sales Representative t request echeck prcessing. Receipt Required (Recmmended Setting: Yes) If yu need a cpy f every receipt, select yes and then put the address that yu want the receipt sent t in the bx underneath. If yu check yes, then the applicatin will autmatically bring up a receipt fr every apprved transactin with the address that yu entered in the T field. Yu still have t press Send. If 2013 Frte Prprietary and Cnfidential 5

6 yu selected Signature Required, then the Signature will als be attached t the receipt. Smetimes, a cardhlder may cntact their bank regarding a charge that appeared n their statement because they d nt recgnize r recall the charge. In thse cases, the bank may request a cpy f the sales receipt. In rder r t satisfy the assciatin requirements fr prviding a cpy f the receipt, it is recmmended that yu set Signature Required t Yes and Receipts Required t Yes. If the bank requests a cpy f the receipt, ur Risk Department will cntact yu fr a cpy f a sales receipt and yu will be able t prvide them with a receipt. Yu may be subject t a chargeback if yu are nt able t prvide the receipt when requested. User Defined Fields Select whether yu want any user defined fields. Yu may have nne, ne r tw. Examples f user defined fields wuld be Custmer Number r Plicy Number. This infrmatin, when entered during the sale prcess, will be available n reprts and exprts frm Frte t aid in recnciliatin. If yu want user defined fields, enter the name(s) f the fields as yu want them t appear n the Sale screen. Example: Custmer Number. Credit Card/eCheck Cnvenience Fees Select whether yu want cnvenience fees added t yur transactins fr credit card transactins and/r echeck transactins. If yu wish t assess cnvenience fees, they must als be set up n yur Frte accunt. Cnvenience fees must be clearly disclsed t the cnsumer in advance. If yu are assessing cnvenience fees, yu may select a fixed fee (i.e. $1.00) r a percentage f the sale (i.e. 2%). Nte: When 2013 Frte Prprietary and Cnfidential 6

7 using a percentage cnvenience fee, the cnvenience fee cannt be lwer than the minimum cnvenience fee set n yur accunt. Sales Tax Select whether r nt yu want the app t autmatically add sales tax t all transactins. If yu d, yu will need t enter the sales tax rate yu want autmatically added t all transactins. Prductin Settings Set Prductin t On. Yu must enter the Merchant ID (MID) and Prcessing Passwrd that were assigned by Frte when the merchant accunt was set up. The Prcessing Passwrd is different than the passwrd that yu use t lg in t Virtual Terminal. If yu d nt knw yur Merchant ID and/r Transactin Prcessing Passwrd, please call Frte Custmer Service at , ptin 1. Chse a lcal passwrd that yu will remember. The lcal passwrd shuld be smething secure that wuld nt be easily guessed. The lcal passwrd must be at least six characters and is case sensitive. The lcal passwrd will be used fr all subsequent lgins t the Frte mbile app. Select the timeut value, in hurs, after which yu will be required t re-enter yur lcal passwrd when bringing up the applicatin. Valid values are 0 t Frte Prprietary and Cnfidential 7

8 Tips Select whether yu want custmers t be allwed t add a tip t a transactin. Press Save t save yur Merchant Settings. Yu will be taken t the Main Menu. Yu are nw ready t begin using the Frte mbile app fr prcessing transactins Frte Prprietary and Cnfidential 8

9 Chapter 3 Prcessing Transactins Once yu have set up yur Merchant Settings the way that yu want, yu may begin prcessing transactins. T prcess a transactin, select Sale frm the main menu. Credit Card Sale T prcess a credit card transactin, make sure Credit Card is selected at the tp f the Sale screen. Enter the amunt f the transactin. Swipe the credit card frm right t left. Make sure that the custmer s name appears in the name field and a truncated card number appears in the card number field. Press Next. If yu set yur Merchant Settings fr sales tax and/r cnvenience fees, thse fields will appear n the signature screen and will be autmatically ppulated, s yu dn t need t enter any data Frte Prprietary and Cnfidential 9

10 If yu require a signature r if yu allw tips, hand the phne t the custmer. The custmer can add a tip and/r sign. The custmer will need sign the receipt with a fingertip. Next, the cnsumer will need t press Accept. The phne will ding if the transactin is apprved. The next screen will tell yu whether the transactin was apprved r declined. Yu have the ptin t send the custmer a receipt. Yu can nly send receipts fr apprved transactins Frte Prprietary and Cnfidential 10

11 Yu may send a receipt via r SMS. The SMS functinality des nt wrk n ipds. Yu r the custmer can enter the custmer s phne number r address. Yu must press Send t send the receipt. After yu press Send, yu will g back t the screen that tells yu whether the transactin was apprved r declined. Press Dne. This will take yu back t the Sale screen Frte Prprietary and Cnfidential 11

12 echeck Sale T prcess an echeck transactin, make sure that echeck is selected at the tp f the Sale screen. Enter the amunt f the transactin. Enter the first and last name f the custmer. Enter the bank ruting and transit number in the field Ruting #. The ruting and transit number is usually the left-mst field n the bttm f the check and is nine digits lng. Yu must enter all nine digits. Enter the checking accunt number frm the bttm f the check. Yu must enter the checking accunt number exactly as it appears n the bttm f the check, including leading zers. Example: If the checking accunt number is yu must enter exactly that in the checking accunt number field: If yu selected any user defined fields, enter them. Press Next Frte Prprietary and Cnfidential 12

13 If yu selected tax r cnvenience fees, they will autmatically be added t the transactin. Hand the phne t the custmer t add a tip and/r sign if required. Next, the custmer will need t press Accept. If yu have ATMVerify turned n fr yur Merchant ID, an ATMVerify transactin will be perfrmed when yu submit the transactin. The phne will ding if the transactin is apprved Frte Prprietary and Cnfidential 13

14 On the screen that tells yu whether the transactin was apprved r declined, yu have the ptin t send the custmer a receipt. Yu can nly send receipts fr apprved transactins. Yu may send a receipt via r SMS. The SMS functin is nly available n devices that have texting capability. See Appendix A fr SMS capability by device. Either yu r the custmer can enter the custmer s phne number r address. Press Send t send the receipt. After yu press Send, yu will g back t the screen that tells yu whether the transactin was apprved r declined. Press Dne. This will take yu back t the Sale screen Frte Prprietary and Cnfidential 14

15 Chapter 4 Daily Transactin Detail The Daily Transactin Detail lists all the transactins fr the current calendar day. It shws yu: The transactin amunt. Whether the transactin was apprved r declined. The authrizatin number fr the transactin. The date and time f the transactin. The last fur digits f the accunt number. Whether it was a Credit Card sale r an echeck sale. The custmer s name Frte Prprietary and Cnfidential 15

16 Yu can select any transactin by clicking n it. Frm the individual transactin detail screen, when applicable, yu can: Vid the transactin, r Resend a receipt fr the transactin. Yu cannt vid r resend the receipt fr a declined transactin. Only the buttns fr allwable functins fr the transactin in questin are available. If they are nt available, the buttns will be grayed ut. If yu need t prcess a refund fr a transactin, yu can lg in t ur Virtual Terminal frm any cmputer at Frte Prprietary and Cnfidential 16

17 Chapter 5 Daily Summary The Daily Summary shws yu the credit card sales, echeck sales and ttal sales fr the calendar day. Only apprved transactins are included in the ttals n the Daily Summary. If yu need additinal reprting, yu can lg in t ur Virtual Terminal at Frte Prprietary and Cnfidential 17

18 Chapter 6 Help Frm the Help Menu, yu can call r Frte Custmer Service. Yu will need t knw yur Merchant ID Frte Prprietary and Cnfidential 18

19 Glssary Apprval An apprval is a transactin apprved by the credit prvider r the check writer s bank. Apprvals are granted after an authrizatin has been requested by a merchant. Authrizatin Only used fr credit card transactins, an authrizatin is a request frm a merchant t charge a cardhlder. If apprved, the authrizatin will decrease the custmer s available credit, but will nt actually capture any funds. An authrizatin is the first step in the delayed settlement prcess. This ccurs when the merchant btains an apprval, but it is nt settled within a specific perid f time, causing the authrizatin t expire. The credit prvider determines the delay perid. Authrizatin Cde Decline echeck Numeric r alphanumeric cde issued by the credit prvider and used t reference the authrizatin. A transactin which is nt apprved by the credit prvider/issuer. N authrizatin is issued. An electrnic versin r representatin f a paper check. Merchant ID (MID) This is the identificatin number fr yur rganizatin, used by Frte t identify yu in all cmmunicatins. It is critical that anyne cntacting Frte fr assistance knw this ID number. Partial Refund Refund A partial refund is a transactin that electrnically reverses part f a payment frm a custmer. A partial refund wuld generally be perfrmed if the custmer returns sme, but nt all, f the gds that they purchased. A refund is a transactin that electrnically reverses a payment frm a custmer. A refund wuld generally be perfrmed if the custmer returns the gds that were purchased Frte Prprietary and Cnfidential 19

20 Ruting and Transit The ruting and transit number is lcated n the bttm f the check and identifies the bank that the check is drawn upn. U.S. ruting and transits are nine digit numbers that begin with Settlement SSL Vid In this prcess, authrized transactins are sent t the prcessr fr payment t the merchant. This prcess finalizes the transactin and allws funds due t the merchant t be captured and ruted t the merchant s bank fr depsit. In ther wrds, the merchant cannt be paid until the transactin is settled. It can take several days fr funds t reach settlement. Credit card settlement may be within ne day, while settlement fr checks may take up t 90 days. SSL is an acrnym fr Secure Sckets Layer, a cmmunicatins prtcl used t transmit private dcuments r infrmatin via the Internet. SSL encrypts data using a private key that is transferred ver the SSL cnnectin. Websites that require an SSL cnnectin have an address that begins with rather than T vid a transactin is t cancel ne that has been authrized, but nt yet settled. Settled transactins may nt be vided. Instead, they must be reversed Frte Prprietary and Cnfidential 20

21 Appendix A Supprted Hardware iphne 5S, 5, 4S, 4, 3GS, 3G New ipad (ipad 3) (Will supprt SMS receipt capability if device supprts SMS) ipad 2, 1 (WiFi nly ipads dn t have SMS capability) ipd Tuch 4G, 3G (n SMS receipt capability) Supprted Operating Systems ios 3.0 and up 2013 Frte Prprietary and Cnfidential 21

Merchant Management System. New User Guide CARDSAVE

Merchant Management System. New User Guide CARDSAVE Merchant Management System New User Guide CARDSAVE Table f Cntents Lgging-In... 2 Saving the MMS website link... 2 Lgging-in and changing yur passwrd... 3 Prcessing Transactins... 4 Security Settings...

More information

Valley Transcription Service I-Phone/I-Pod App User s Guide

Valley Transcription Service I-Phone/I-Pod App User s Guide 541-926-4194 Valley Transcriptin Service I-Phne/I-Pd App User s Guide (Fr use with iphne/ipad/i-pd Tuch) Page 0 Table f Cntents Table f Cntents... i Intrductin... 1 Requirements... 1 1. 2. 3. Installing

More information

Using PayPal Website Payments Pro UK with ProductCart

Using PayPal Website Payments Pro UK with ProductCart Using PayPal Website Payments Pr UK with PrductCart Overview... 2 Abut PayPal Website Payments Pr & Express Checkut... 2 What is Website Payments Pr?... 2 Website Payments Pr and Website Payments Standard...

More information

990 e-postcard FAQ. Is there a charge to file form 990-N (e-postcard)? No, the e-postcard system is completely free.

990 e-postcard FAQ. Is there a charge to file form 990-N (e-postcard)? No, the e-postcard system is completely free. 990 e-pstcard FAQ Fr frequently asked questins abut filing the e-pstcard that are nt listed belw, brwse the FAQ at http://epstcard.frm990.rg/frmtsfaq.asp# (cpy and paste this link t yur brwser). General

More information

Durango Merchant Services QuickBooks SyncPay

Durango Merchant Services QuickBooks SyncPay Durang Merchant Services QuickBks SyncPay Gateway Plug-In Dcumentatin April 2011 Durang-Direct.cm 866-415-2636-1 - QuickBks Gateway Plug-In Dcumentatin... - 3 - Installatin... - 3 - Initial Setup... -

More information

Merchant Processes and Procedures

Merchant Processes and Procedures Merchant Prcesses and Prcedures Table f Cntents EXHIBIT C 1. MERCHANT INTRODUCTION TO T-CHEK 3 1.1 Wh is T-Chek Systems? 3 1.2 Hw t Cntact T-Chek Systems 3 1.3 Hw t Recgnize T-Chek Frms f Payment 3 1.3.1

More information

Using McAllister Payment Solutions and Updating to AVImark version 2009.0.0.7263

Using McAllister Payment Solutions and Updating to AVImark version 2009.0.0.7263 Using McAllister Payment Slutins and Updating t AVImark versin 2009.0.0.7263 Befre the cnfiguratin f McAllister Payment Slutins (MPS) and AVImark, the McAllister Payment Slutins PA-DSS Implementatin Guide

More information

Connecting to Email: Live@edu

Connecting to Email: Live@edu Cnnecting t Email: Live@edu Minimum Requirements fr Yur Cmputer We strngly recmmend yu upgrade t Office 2010 (Service Pack 1) befre the upgrade. This versin is knwn t prvide a better service and t eliminate

More information

PENNSYLVANIA SURPLUS LINES ASSOCIATION Electronic Filing System (EFS) Frequently Asked Questions and Answers

PENNSYLVANIA SURPLUS LINES ASSOCIATION Electronic Filing System (EFS) Frequently Asked Questions and Answers PENNSYLVANIA SURPLUS LINES ASSOCIATION Electrnic Filing System (EFS) Frequently Asked Questins and Answers 1 What changed in Release 2.0?...2 2 Why was my accunt disabled?...3 3 Hw d I inactivate an accunt?...4

More information

FINRA Regulation Filing Application Batch Submissions

FINRA Regulation Filing Application Batch Submissions FINRA Regulatin Filing Applicatin Batch Submissins Cntents Descriptin... 2 Steps fr firms new t batch submissin... 2 Acquiring necessary FINRA accunts... 2 FTP Access t FINRA... 2 FTP Accunt n FINRA s

More information

PROCESSING THROUGH MPS and AVIMARK

PROCESSING THROUGH MPS and AVIMARK Befre using McAllister Payment Slutins (MPS) as yur pint-f-sale and/r integrated credit card prcess slutin, the McAllister Payment Slutins PA- DSS Implementatin Guide must be reviewed in its entirety.

More information

Using PayPal Website Payments Pro with ProductCart

Using PayPal Website Payments Pro with ProductCart Using PayPal Website Payments Pr with PrductCart Overview... 2 Abut PayPal Website Payments Pr & Express Checkut... 3 What is Website Payments Pr?... 3 Website Payments Pr and Website Payments Standard...

More information

CREATING A DONOR ACCOUNT

CREATING A DONOR ACCOUNT CREATING A DONOR ACCOUNT An Online Giving Accunt shuld be created t have the ability t set-up recurring dnatins, pledges and be able t view and print histry. Setting up an accunt will als allw yu t set-up

More information

FOCUS Service Management Software Version 8.5 for CounterPoint Installation Instructions

FOCUS Service Management Software Version 8.5 for CounterPoint Installation Instructions FOCUS Service Management Sftware Versin 8.5 fr CunterPint Installatin Instructins Thank yu fr purchasing Fcus Service Management Sftware frm RTM Cmputer Slutins. This bklet f installatin instructins will

More information

State Bank Virtual Card FAQs

State Bank Virtual Card FAQs State Bank Virtual Card FAQs 1) What is State Bank Virtual Card? State Bank Virtual Card is a limit Debit card, which can be created using the State Bank Internet Banking facility fr ecmmerce (nline) transactins.

More information

Access EEC s Web Applications... 2 View Messages from EEC... 3 Sign In as a Returning User... 3

Access EEC s Web Applications... 2 View Messages from EEC... 3 Sign In as a Returning User... 3 EEC Single Sign In (SSI) Applicatin The EEC Single Sign In (SSI) Single Sign In (SSI) is the secure, nline applicatin that cntrls access t all f the Department f Early Educatin and Care (EEC) web applicatins.

More information

Regions File Transmission

Regions File Transmission Regins File Transmissin Getting Started with FTPS Regins Bank Member FDIC Revised 022113 It s time t expect mre. Table f Cntents Getting Started with FTPS Setting Up FTPS Cnnectin in FTP Client 3 4 9 Regins

More information

FOCUS Service Management Software Version 8.5 for Passport Business Solutions Installation Instructions

FOCUS Service Management Software Version 8.5 for Passport Business Solutions Installation Instructions FOCUS Service Management Sftware fr Passprt Business Slutins Installatin Instructins Thank yu fr purchasing Fcus Service Management Sftware frm RTM Cmputer Slutins. This bklet f installatin instructins

More information

Program Administrator s Guide to. Student Management

Program Administrator s Guide to. Student Management NBCRNA Prgram Administratr s Guide t NBCRNA Prgram Administratr s Guide t Last Updated: September 1, 2014 Cpyright NBCRNA NBCRNA 8725 W. Higgins Rd, Suite 525 Chicag, IL 60631 Phne (855) 285-4658 www.nbcrna.cm

More information

Remote Setup and Configuration of the Outlook Email Program Information Technology Group

Remote Setup and Configuration of the Outlook Email Program Information Technology Group Remte Setup and Cnfiguratin f the Outlk Email Prgram Infrmatin Technlgy Grup The fllwing instructins will help guide yu in the prper set up f yur Outlk Email Accunt. Please nte that these instructins are

More information

Helpdesk Support Tickets & Knowledgebase

Helpdesk Support Tickets & Knowledgebase Helpdesk Supprt Tickets & Knwledgebase User Guide Versin 1.0 Website: http://www.mag-extensin.cm Supprt: http://www.mag-extensin.cm/supprt Please read this user guide carefully, it will help yu eliminate

More information

Table of Contents. Welcome to Employee Self Service... 3 Who Do I Call For Help?... 3

Table of Contents. Welcome to Employee Self Service... 3 Who Do I Call For Help?... 3 ALABAMA STATE UNIVERSITY HUMAN RESOURCES EMPLOYEE SELF SERVICE USER GUIDE 2 Table f Cntents Welcme t Emplyee Self Service... 3 Wh D I Call Fr Help?... 3 Hw d I access Emplyee Self Service?... 4 Persnal

More information

Treasury Gateway Getting Started Guide

Treasury Gateway Getting Started Guide Treasury Gateway Getting Started Guide Treasury Gateway is a premier single sign-n and security prtal which allws yu access t multiple services simultaneusly thrugh the same sessin, prvides cnvenient access

More information

efusion Table of Contents

efusion Table of Contents efusin Cst Centers, Partner Funding, VAT/GST and ERP Link Table f Cntents Cst Centers... 2 Admin Setup... 2 Cst Center Step in Create Prgram... 2 Allcatin Types... 3 Assciate Payments with Cst Centers...

More information

VCB ib@nking USER GUIDE FOR INDIVIUAL. VCB ib@nking USER GUIDE FOR INDIVIUAL (FOR INDIVIUAL)

VCB ib@nking USER GUIDE FOR INDIVIUAL. VCB ib@nking USER GUIDE FOR INDIVIUAL (FOR INDIVIUAL) VCB ib@nking USER GUIDE FOR INDIVIUAL (FOR INDIVIUAL) 1 Cntent Hw t access VCB-iB@nking: www.vietcmbank.cm.vn... 3 Lgin VCB-iB@nking... 4 Hme/ Navigatin:... 5 Inquiry accunt... 6 Payment... 12 Card management...

More information

Avionté Support Center

Avionté Support Center 1270 Eagan Industrial Rad, Suite 150 Eagan, MN 55121 877.428.4668 www.avinte.cm Avinté Supprt Center Table f Cntents What is the Supprt Center?... 2 Supprt Center Glssary... 2 Getting Started... 2 Creating

More information

CLIENT PORTAL GUIDE SUMMARY

CLIENT PORTAL GUIDE SUMMARY CLIENT PORTAL GUIDE SUMMARY Using the CISI nline prtal is simple. Just g t www.culturalinsurance.cm and fllw the steps belw. As the grup administratr, simply g t the green mycisi buttn n the tp f the page

More information

FREQUENTLY ASKED QUESTIONS ABOUT MOBILE WEB BANKING

FREQUENTLY ASKED QUESTIONS ABOUT MOBILE WEB BANKING FREQUENTLY ASKED QUESTIONS ABOUT MOBILE WEB BANKING What is Mbile Banking? A service that enables yu t access yur accunt infrmatin, cnduct transfers, and pay and manage yur bill payments frm any mbile

More information

Tips & Tricks. Table of Contents. Browser Update - WebEx Plugin. Updated Global Access Numbers

Tips & Tricks. Table of Contents. Browser Update - WebEx Plugin. Updated Global Access Numbers Tips & Tricks Table f Cntents Brwser Update - WebEx Plugin... 1 Updated Glbal Access Numbers... 1 WebEx Prfile Settings (Time zne, Email )... 2 Hsting a successful WebEx call with Vide... 2 Using the WebEx

More information

User Guide Version 3.9

User Guide Version 3.9 User Guide Versin 3.9 Page 2 f 22 Summary Cntents 1 INTRODUCTION... 3 1.1 2 CREATE A NEW ACCOUNT... 4 2.1 2.2 3 NAVIGATION... 3 CREATE AN EMAIL ACCOUNT... 4 CREATE AN ALIAS ACCOUNT... 6 MODIFYING AN EXISTING

More information

FAQs regarding our system upgrade

FAQs regarding our system upgrade FAQs regarding ur system upgrade 1) Q: Why are yu upgrading yur cre data prcessing system? A: An upgrade is the act f making smething better, such as an imprved experience r a human interactin. At Arsenal

More information

Configuring an Email Client for your Hosting Support POP/IMAP mailbox

Configuring an Email Client for your Hosting Support POP/IMAP mailbox Cnfiguring an Email Client fr yur Hsting Supprt POP/IMAP mailbx This article lists the email settings and prt numbers fr pp and imap cnfiguratins, as well as fr SSL. It cntains instructins fr setting up

More information

Volume THURSTON COUNTY CLERK S OFFICE. e-file SECURE FTP Site (January 2011) User Guide

Volume THURSTON COUNTY CLERK S OFFICE. e-file SECURE FTP Site (January 2011) User Guide Vlume 1 THURSTON COUNTY CLERK S OFFICE e-file SECURE FTP Site (January 2011) User Guide Table f Cntents C H A P T E R 1 FTP e-filing SERVICE 1 Dcument Requirements 1 Scanners 2 File naming cnventin 2 e-file

More information

KIK s GUIDE FOR LAW ENFORCEMENT

KIK s GUIDE FOR LAW ENFORCEMENT Thanks fr checking ut ur law enfrcement guide. Kik takes the safety f ur users very seriusly, and we hpe this guide will be a useful tl fr yu. It includes infrmatin abut ur app; the features and functins

More information

Training Script: Documenting Provider

Training Script: Documenting Provider Training Script: Dcumenting Prvider Training Script: Dcumenting Prvider Agenda Item Intrductin Lg int Cmputer EMR Mdule Desktp Mdule Review Desktp and EMR in Meditech Test CPOE Sessin 1 Discussin Intrduce

More information

HR Management Information (HRS)

HR Management Information (HRS) HR Management Infrmatin (HRS) Fact Sheet N 10. Managing Access t Claims Online T give access t ther departmental staff yu must be a Site Leader ie a Principal r Preschl Directr. If yu are nt a site leader

More information

CenterPoint Accounting for Agriculture Network (Domain) Installation Instructions

CenterPoint Accounting for Agriculture Network (Domain) Installation Instructions CenterPint Accunting fr Agriculture Netwrk (Dmain) Installatin Instructins Dcument # Prduct Mdule Categry 2257 CenterPint CenterPint Installatin This dcument describes the dmain netwrk installatin prcess

More information

Office Use Only Account # Approved By:

Office Use Only Account # Approved By: Office Use Only Accunt # Apprved By: Dealer Applicatin Please cmplete and submit this applicatin alng with a cpy f yur (EIN) Federal Tax Id Number certificate befre placing yur 1 st rder. We will review

More information

Authorize.net Account Setup Instructions

Authorize.net Account Setup Instructions Authrize.net Accunt Setup Instructins Open www.authrize.net and click n Sign Up Nw, fllw the instructins fr creating an accunt and then prceed t selecting services and the instructins t cmplete the sign-up

More information

BRILL s Editorial Manager (EM) Manual for Authors Table of Contents

BRILL s Editorial Manager (EM) Manual for Authors Table of Contents BRILL s Editrial Manager (EM) Manual fr Authrs Table f Cntents Intrductin... 2 1. Getting Started: Creating an Accunt... 2 2. Lgging int EM... 3 3. Changing Yur Access Cdes and Cntact Infrmatin... 3 3.1

More information

Montana Acquisition & Contracting System (emacs) emacs Handbook. Vendor Registration and Data Management

Montana Acquisition & Contracting System (emacs) emacs Handbook. Vendor Registration and Data Management Mntana Acquisitin & Cntracting System (emacs) emacs Handbk Vendr Registratin and Data Management Welcme The purpse f this emacs Handbk fr Vendr Registratin and Data Management is t prvide vendrs with the

More information

Supervisor Quick Guide

Supervisor Quick Guide Payrll Office: ext. 7611 payrll@dixie.edu Supervisr Quick Guide This dcument prvides an verview f the daily functins and respnsibilities t be cmpleted by Supervisrs in the EMPOWERTIME Autmated Timekeeping

More information

Agency Fund (Non-Student Org X-Fund) Guidelines Last Revision: 12/7/2009

Agency Fund (Non-Student Org X-Fund) Guidelines Last Revision: 12/7/2009 Agency Fund (Nn-Student Org X-Fund) Guidelines Last Revisin: 12/7/2009 Definitin f Agency Fund: An Agency Fund cnsists f funds held by Eastern Michigan University as custdian r fiscal agent fr thers, such

More information

FOCUS Service Management Software Version 8.4 for Passport Business Solutions Installation Instructions

FOCUS Service Management Software Version 8.4 for Passport Business Solutions Installation Instructions FOCUS Service Management Sftware Versin 8.4 fr Passprt Business Slutins Installatin Instructins Thank yu fr purchasing Fcus Service Management Sftware frm RTM Cmputer Slutins. This bklet f installatin

More information

INSTRUCTIONS ON HOW TO IMPORT (Attach) DOCUMENTS TO TRANSACTIONS IN THE EMPLOYEE REIMBURSEMENT SYSTEM

INSTRUCTIONS ON HOW TO IMPORT (Attach) DOCUMENTS TO TRANSACTIONS IN THE EMPLOYEE REIMBURSEMENT SYSTEM INSTRUCTIONS ON HOW TO IMPORT (Attach) DOCUMENTS TO TRANSACTIONS IN THE EMPLOYEE REIMBURSEMENT SYSTEM In the Emplyee Reimbursement System, users with verifier and apprver/prxy access rights have the ability

More information

Spamguard SPAM Filter

Spamguard SPAM Filter Spamguard SPAM Filter The ECU Spam Firewall (spamguard) is designed t blck r quarantine e-mail messages that are r lk like spam befre it reaches ur email servers. The spam firewall will NOT catch all f

More information

Optimal Payments Extension. Supporting Documentation for the Extension Package. 20140225 v1.1

Optimal Payments Extension. Supporting Documentation for the Extension Package. 20140225 v1.1 Optimal Payments Extensin Supprting Dcumentatin fr the Extensin Package 20140225 v1.1 Revisin Histry v1.1 Updated Demac Media branding v1.0 Initial Dcument fr Distributin supprt@ptimalpayments.cm Page

More information

Service Request Form

Service Request Form New Prfessinal Services Order Frm Editable PDF Service Request Frm If yu have any questins while filling ut this frm, please cntact yur CDM, email Prfessinal Services at PS@swipeclck.cm, r call 888-223-3250

More information

CSAT Account Management

CSAT Account Management CSAT Accunt Management User Guide March 2011 Versin 2.1 U.S. Department f Hmeland Security 1 CSAT Accunt Management User Guide Table f Cntents 1. Overview... 1 1.1 CSAT User Rles... 1 1.2 When t Update

More information

User Manual Brainloop Outlook Add-In. Version 3.4

User Manual Brainloop Outlook Add-In. Version 3.4 User Manual Brainlp Outlk Add-In Versin 3.4 Cntent 1. Summary... 3 2. Release Ntes... 3 2.1 Prerequisites... 3 2.2 Knwn Restrictins... 4 3. Installatin and Cnfiguratin... 4 3.1 The installatin prgram...

More information

Selling System Security Wire Instructions

Selling System Security Wire Instructions Overview Security wire instructins are assigned at a cntract level and indicate where t send the security that is assciated with all f the lans in a Guarantr r Multilender cntract. Since security wires

More information

PCI Compliance Merchant User Guide

PCI Compliance Merchant User Guide PCI Cmpliance Merchant User Guide Table f Cntents Intrductin... 5 PCI Prgram Overview... 5 PCI10 2.0 Applicatin Tl Overview... 6 Lgin Prcess... 6 Update My Prfile... 7 Frgt Yur Passwrd... 8 Welcme Pages...

More information

SITE APPLICATIONS USER GUIDE:

SITE APPLICATIONS USER GUIDE: SITE APPLICATIONS USER GUIDE: CPCONTROLLER, CCENGINE, SYNC, TPORT, CCTERMINAL Cpyright 2013 Triple E Technlgies. All rights reserved. Site Applicatins User Guide INTRODUCTION The applicatins described

More information

How to put together a Workforce Development Fund (WDF) claim 2015/16

How to put together a Workforce Development Fund (WDF) claim 2015/16 Index Page 2 Hw t put tgether a Wrkfrce Develpment Fund (WDF) claim 2015/16 Intrductin What eligibility criteria d my establishment/s need t meet? Natinal Minimum Data Set fr Scial Care (NMDS-SC) and WDF

More information

MODULE 6: RECEIVABLES AND PAYABLES MANAGEMENT: PAYMENT DISCOUNT AND PAYMENT TOLERANCE. Module Overview. Objectives

MODULE 6: RECEIVABLES AND PAYABLES MANAGEMENT: PAYMENT DISCOUNT AND PAYMENT TOLERANCE. Module Overview. Objectives MODULE 6: RECEIVABLES AND PAYABLES MANAGEMENT: PAYMENT DISCOUNT AND PAYMENT TOLERANCE Mdule Overview Granting payment discunts prvides an incentive fr custmers t quickly pay their utstanding amunts in

More information

Cloud Services MDM. Windows 8 User Guide

Cloud Services MDM. Windows 8 User Guide Clud Services MDM Windws 8 User Guide 10/24/2014 CONTENTS Overview... 2 Supprted Devices... 2 System Capabilities... 2 Enrllment and Activatin... 3 Prcess Overview... 3 Verify Prerequisites... 3 Dwnlad

More information

USF Remote Desktop Gateway

USF Remote Desktop Gateway USF Remte Desktp Gateway Fr Hme Cmputers and Laptps Running Windws XP The Remte Desktp Gateway (RDG) allws access t yur USF campus cmputer frm remte lcatins while adding an additinal layer f security t

More information

Self-Service Account Unlock and Password Reset Tool

Self-Service Account Unlock and Password Reset Tool Self-Service Accunt Unlck and Passwrd Reset Tl Highland is pleased t annunce a new self-service passwrd reset tl. This service is available nline fr users t unlck r change their cmputer and email passwrd.

More information

AT&T U-verse App ios FAQs

AT&T U-verse App ios FAQs Abut the AT&T U-verse App What is AT&T U-verse fr ios? The AT&T U-verse App fr ios is a service that prvides all U-verse subscribers the ability t view their U-verse TV Guide, manage their hme DVR, and

More information

United Way Ottawa e Pledge User Guide (Donor)

United Way Ottawa e Pledge User Guide (Donor) United Way Ottawa e Pledge User Guide (Dnr) Revised Octber 2013 Intrductin epledge is a secure web based system that allws fr nline giving. A representative frm yur wrkplace campaign team will prvide yu

More information

Employee Self Service (ESS) Quick Reference Guide ESS User

Employee Self Service (ESS) Quick Reference Guide ESS User Emplyee Self Service (ESS) Quick Reference Guide ESS User Cntents Emplyee Self Service (ESS) User Quick Reference Guide 5 Intrductin t ESS 5 Getting Started 6 Prerequisites 6 Accunt Activatin 7 Hw t activate

More information

MaaS360 Cloud Extender

MaaS360 Cloud Extender MaaS360 Clud Extender Installatin Guide Cpyright 2012 Fiberlink Cmmunicatins Crpratin. All rights reserved. Infrmatin in this dcument is subject t change withut ntice. The sftware described in this dcument

More information

AT&T U-verse App for Android FAQs

AT&T U-verse App for Android FAQs AT&T U-verse App fr Andrid FAQs Abut AT&T U-verse App What is AT&T U-verse App fr Andrid? AT&T U-verse fr Andrid is a service that prvides all U-verse subscribers the ability t view their U-verse TV Guide,

More information

Exchanging Files Securely with Gerstco Using gpg4win Public Key Encryption

Exchanging Files Securely with Gerstco Using gpg4win Public Key Encryption Exchanging Files Securely with Gerstc Using gpg4win Public Key Encryptin Overview Visit the fllwing page n Gerstc s website t watch a vide verview f Public Key Encryptin: www.gerstc.cm/???? Initial Setup

More information

Software Distribution

Software Distribution Sftware Distributin Quantrax has autmated many f the prcesses invlved in distributing new cde t clients. This will greatly reduce the time taken t get fixes laded nt clients systems. The new prcedures

More information

PIC Online Application Help Document

PIC Online Application Help Document PIC Online Applicatin Help Dcument Welcme t the PADI PIC Online Applicatin! The PIC Online applicatin is designed t guide yu thrugh the prcess f prcessing Diving, DSD, and Emergency First Respnse certificatins.

More information

NASDAQ BookViewer 2.0 User Guide

NASDAQ BookViewer 2.0 User Guide NASDAQ BkViewer 2.0 User Guide NASDAQ BkViewer 2.0 ffers a real-time view f the rder depth using the NASDAQ Ttalview prduct fr NASDAQ and ther exchange-listed securities including: The tp buy and sell

More information

Welcome to CNIPS Training: CACFP Claim Entry

Welcome to CNIPS Training: CACFP Claim Entry Welcme t CNIPS Training: CACFP Claim Entry General Cmments frm SCN CACFP claiming begins with submissin f the Octber claim due by Nvember 15, 2012. Timelines/Due Dates With CNIPS, SCN will cntinue t enfrce

More information

IT Quick Reference Guides Resetting Your Password

IT Quick Reference Guides Resetting Your Password IT Quick Reference Guides Resetting Yur Passwrd Accunt Guides This guide cvers hw t set up yur passwrd reset system t cnfigure up t three ptins (security questins and answers, alternate email address,

More information

Phone support is available if you have any questions or problems with the NASP PRO software during your tournament.

Phone support is available if you have any questions or problems with the NASP PRO software during your tournament. NASP Pr Turnament Instructins Updated 11/4/13 - NASP Pr Turnament Step by Step It is HIGHLY recmmended that yu read and fllw these instructins. Als, print these instructins and have them available at yur

More information

Timesheet User Guide Website link: https://timesheets.gmrmarketing.com (do not use Google Chrome as the web browser)

Timesheet User Guide Website link: https://timesheets.gmrmarketing.com (do not use Google Chrome as the web browser) Timesheet User Guide Website link: https://timesheets.gmrmarketing.cm (d nt use Ggle Chrme as the web brwser) Lg-in Screen LOGIN ID: Emplyee ID number (six r seven digits in length) PASSWORD: Yu will receive

More information

Setup O365 mailbox access on MACs

Setup O365 mailbox access on MACs Setup O365 mailbx access n MACs Yu can use a web brwser r an email prgram n yur cmputer t cnnect t yur email accunt. Web brwser access Yu cnnect yur Apple cmputer t yur email accunt by using a web brwser

More information

BASIC TECHNICAL FEATURE DESCRIPTION

BASIC TECHNICAL FEATURE DESCRIPTION BASIC TECHNICAL FEATURE DESCRIPTION AUDRIGA EMAIL AND GROUPWARE MIGRATION SERVICE Versin 1.3 Datum 20.09.2013 Kntakt Hans-Jörg Happel (happel@audriga.cm) TECHNICAL FEATURE DESCRIPTION This is a basic technical

More information

Firewall/Proxy Server Settings to Access Hosted Environment. For Access Control Method (also known as access lists and usually used on routers)

Firewall/Proxy Server Settings to Access Hosted Environment. For Access Control Method (also known as access lists and usually used on routers) Firewall/Prxy Server Settings t Access Hsted Envirnment Client firewall settings in mst cases depend n whether the firewall slutin uses a Stateful Inspectin prcess r ne that is cmmnly referred t as an

More information

AUTOMATED DEPOSIT CARD: TRAINING & SUPPORT

AUTOMATED DEPOSIT CARD: TRAINING & SUPPORT AUTOMATED DEPOSIT CARD: TRAINING & SUPPORT Welcme t the Autmated Depsit Card Training nline supprt center. The Department Depsit Frm (WFADPST) was created t allw departments t enter the details fr their

More information

Often people have questions about new or enhanced services. This is a list of commonly asked questions and answers regarding our new WebMail format.

Often people have questions about new or enhanced services. This is a list of commonly asked questions and answers regarding our new WebMail format. Municipal Service Cmmissin Gerald P. Cle Frederick C. DeLisle Thmas M. Kaul Gregry L. Riggle Stanley A. Rutkwski Electric, Steam, Water Cable Televisin and High Speed Internet Service since 1889 Melanie

More information

User Guide Version 4.4

User Guide Version 4.4 User Guide Versin 4.4 Page 2 f 41 EastStreMaker Pr 4.4 Summary Cntents 1 INTRODUCTION... 3 1.1 NAVIGATION... 3 2 EASYSTOREMAKER PRO... 5 2.1 CONFIGURATION WIZARD... 5 2.2 STORE CONFIGURATION... 13 2.2.1

More information

:: EMAIL ADMIN HELP AT A GLANCE Contents

:: EMAIL ADMIN HELP AT A GLANCE Contents :: EMAIL ADMIN HELP AT A GLANCE Cntents Email Admin Dmain Inf... 2 POP Accunts... 3 Edit POP Accunts... 4 Search Accunts... 5 Frwards... 6 Spam Cntrl... 7 CatchAll... 8 EMAIL ADMIN HELP AT A GLANCE ::

More information

Employer Dashboard Guide

Employer Dashboard Guide Emplyer Dashbard Guide A step-by-step guide t the functinalities and capabilities f the Emplyer Dashbard We make it easy fr yu t manage yur plan using the Emplyer Dashbard. Each user assigned with an Administratr

More information

Adobe Sign. Enabling Single Sign-On with SAML Reference Guide

Adobe Sign. Enabling Single Sign-On with SAML Reference Guide Enabling Single Sign-On with SAML Reference Guide 2016 Adbe Systems Incrprated. All Rights Reserved. Prducts mentined in this dcument, such as the services f identity prviders Micrsft Active Directry Federatin,

More information

FundingEdge. Guide to Business Cash Advance & Bank Statement Loan Programs

FundingEdge. Guide to Business Cash Advance & Bank Statement Loan Programs Guide t Business Cash Advance & Bank Statement Lan Prgrams Cash Advances: $2,500 - $1,000,000 Business Bank Statement Lans: $5,000 - $500,000 Canada Cash Advances: $5,000 - $500,000 (must have 9 mnths

More information

Service Desk Self Service Overview

Service Desk Self Service Overview Tday s Date: 08/28/2008 Effective Date: 09/01/2008 Systems Invlved: Audience: Tpics in this Jb Aid: Backgrund: Service Desk Service Desk Self Service Overview All Service Desk Self Service Overview Service

More information

MDSB. MemberDirect Small Business. User Guide

MDSB. MemberDirect Small Business. User Guide MDSB MemberDirect Small Business User Guide Table f Cntents Small Business Upgrade... 1 Member Lgin... 3 Delegate Manager... 3 Add a Delegate... 4 Edit a Delegate... 6 Reset a Delegate s Access and /r

More information

Bill Payment Agreement & Disclosures

Bill Payment Agreement & Disclosures Bill Payment Agreement & Disclsures Welcme t Online Banking Bill Payment Service. Use f the Bill Payment Service indicates acceptance f terms and cnditins set frth in the Online Banking Agreement & Disclsures

More information

Account Switch Kit. Locations. HACKLEBURG PO DRAWER A 34888 US HWY 43 HACKLEBURG, AL 35564 Phone: (205)395-1944 Fax: (205)935-3349

Account Switch Kit. Locations. HACKLEBURG PO DRAWER A 34888 US HWY 43 HACKLEBURG, AL 35564 Phone: (205)395-1944 Fax: (205)935-3349 Member FDIC "Hmetwn Banking... Accunt Switch Kit... Mving Made Easy" Lcatins HAMILTON PO BO 189 1281 MILITARY ST S HAMILTON, AL 35570 Phne: (205)921-9400 Fax: (205)921-9708 HACKLEBURG PO DRAWER A 34888

More information

Yes. HyppMe is available in Apps Store (for ios-based user) and Google Playstore (for Android-based user).

Yes. HyppMe is available in Apps Store (for ios-based user) and Google Playstore (for Android-based user). HyppMe FAQ 1. What is HyppMe? HyppMe is the latest generatin f mbile cmmunicatin applicatin that prvides vice and messaging services n mst ios and Andrid phne. With HyppMe, yu get FREE Instant Messaging

More information

FNB Cellphone Banking. Frequently Asked Question

FNB Cellphone Banking. Frequently Asked Question FNB Cellphne Banking Frequently Asked Questin Q1: D I need t have a specific cellphne befre I start using Cellphne Banking frm FNB? N, anyne, with any cellphne, n any netwrk can start banking by simply

More information

Completing Contracts Online

Completing Contracts Online Cmpleting Cntracts Online Getting started using zipfrm Plus t cmplete cntracts nline quickly and efficiently The ziplgix Advantage Seamless prfessinal wrkflw Easy t use Reduced data entry Always accurate,

More information

Shelby County Schools Online Employee Accident Reporting User Manual

Shelby County Schools Online Employee Accident Reporting User Manual Shelby Cunty Schls Online Emplyee Accident Reprting User Manual Department f Risk Management Nvember, 2013 Overview In accrdance with SCS bard plicy 4014, Accidents n the Jb (als referred t as On the Jb

More information

ROSS RepliWeb Operations Suite for SharePoint. SSL User Guide

ROSS RepliWeb Operations Suite for SharePoint. SSL User Guide ROSS RepliWeb Operatins Suite fr SharePint SSL User Guide Sftware Versin 2.5 March 18, 2010 RepliWeb, Inc., 6441 Lyns Rad, Ccnut Creek, FL 33073 Tel: (954) 946-2274, Fax: (954) 337-6424 E-mail: inf@repliweb.cm,

More information

Setting up on Android Devices

Setting up  on Android Devices Setting up Email n Andrid Devices Imprtant: If yu have an Andrid 2.2 device, yu may need t upgrade it t Andrid 2.2.1. There is a knwn issue cnnecting Andrid 2.2 devices t Exchange 2010 with Service Pack

More information

Remote Desktop Tutorial. By: Virginia Ginny Morris

Remote Desktop Tutorial. By: Virginia Ginny Morris Remte Desktp Tutrial By: Virginia Ginny Mrris 2008 Remte Desktp Tutrial Virginia Ginny Mrris Page 2 Scpe: The fllwing manual shuld accmpany my Remte Desktp Tutrial vide psted n my website http://www.ginnymrris.cm

More information

SBClient and Microsoft Windows Terminal Server (Including Citrix Server)

SBClient and Microsoft Windows Terminal Server (Including Citrix Server) SBClient and Micrsft Windws Terminal Server (Including Citrix Server) Cntents 1. Intrductin 2. SBClient Cmpatibility Infrmatin 3. SBClient Terminal Server Installatin Instructins 4. Reslving Perfrmance

More information

LogMeIn Rescue Web SSO via SAML 2.0 Configuration Guide

LogMeIn Rescue Web SSO via SAML 2.0 Configuration Guide LgMeIn Rescue Web SSO via SAML 2.0 LgMeIn Rescue Web SSO via SAML 2.0 Cnfiguratin Guide 02-19-2014 Cpyright 2015 LgMeIn, Inc. 1 LgMeIn Rescue Web SSO via SAML 2.0 Cntents 1 Intrductin... 3 1.1 Dcument

More information

Registered User Module. (Version 2.0) Directorate of Accounts and treasuries Finance Department, Government of Maharashtra.

Registered User Module. (Version 2.0) Directorate of Accounts and treasuries Finance Department, Government of Maharashtra. Registered User Mdule (Versin 2.0) GRAS (Gvernment Receipt Accunting System) Directrate f Accunts and treasuries Finance Department, Gvernment f Maharashtra December 2014 NIC-SDCPN-FIN-GRAS-User manual

More information

Domainz Password User Guide Version 3.0 07 April 2008

Domainz Password User Guide Version 3.0 07 April 2008 Dmainz Passwrd User Guide Versin 3.0 07 April 2008 1 Dmainz Limited Level 1, 138 The Terrace Private Bag 1810 Wellingtn New Zealand Phne: +64 4 473 4567 Fax: +64 4 4734569 Email: getnline@dmainz.net.nz

More information

UW Tacoma Cashier s Office Orientation. Tuition and Fee Payments Authorization Release Other Important Information

UW Tacoma Cashier s Office Orientation. Tuition and Fee Payments Authorization Release Other Important Information UW Tacma Cashier s Office Orientatin Tuitin and Fee Payments Authrizatin Release Other Imprtant Infrmatin Presented by Finance and Administratin CAR 400 Carltn Center 1551 Bradway This is where yu will

More information

Implementing SQL Manage Quick Guide

Implementing SQL Manage Quick Guide Implementing SQL Manage Quick Guide The purpse f this dcument is t guide yu thrugh the quick prcess f implementing SQL Manage n SQL Server databases. SQL Manage is a ttal management slutin fr Micrsft SQL

More information

SDES Service Desk Portal: Opening a Service Ticket

SDES Service Desk Portal: Opening a Service Ticket Opening a Service Ticket 1 SDES Service Desk Prtal: Opening a Service Ticket IMPORTANT: At any pint during the ticket creatin prcess, r yur ther use f the Service Desk prtal, it is imprtant that yu use

More information

ARMY Auto-Debit Setup Using MX830

ARMY Auto-Debit Setup Using MX830 Tpic Dc - ARMY Aut-Debit Setup Using MX830 Updated July 2012 SYSTEM SETUP CHECKLIST: (See details belw) 1. Upgrade t 10.1s r Greater and Lad Patch Files sa0445x and sa0399 2. Obtain Lcal/Regin Cmmand Apprval

More information