Hemmersbach Company of chances
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1 Hemmersbach Company of chances Kacper Kowalczyk Róża Jóda Edyta Kosińska Date: Version 3.0
2 BUSINESS MODEL Hemmersbachis specialized in cross-border infrastructural services for the information technology (IT) industry. With more then 2,000 employees, 30 subsidiaries and the HemmersbachAuthorized-Partner (HAP) network we offer our services in over 190 countries worldwide in fields as follows: -Repair -End User Support - Release & Deployment - Data Center Maintenance Indirect business only Global operations, centrally steered Paid for results, not for hours
3 COMPANY OVERVIEW 16 Years autonomic technology evolution 30 Subsidiaries worldwide 190 Countries covered 2,000 Permanent Employees 150,000 Onsite tickets per month $ 176 M Service Revenue
4 COMPANY OVERVIEW SUBSIDIARIES IN 30 COUNTRIES Austria, Belgium, Brazil, Bulgaria, Canada, China, Denmark, Finland, France, Germany, Greece, Hungary, India, Ireland, Italy, Malaysia, Netherlands, Norway, Poland, Portugal, Romania, Russia, Singapore, South Africa, Spain, Sweden, Switzerland, Turkey, United Kingdom, USA SERVICE COVERAGE IN OVER 190 COUNTRIES Onsite 24/7 standard SLAs: - 2h/4h/6h/8h/NBD Call-to-Repair - 4h/8h/NBD/2BD reaction time
5 HOW IT WORKS AND HOW TO GET THERE? Executive Partner EXECUTIVE PARTNER Entrepreneur within the company with ownership for a global customer account Global SDM GLOBAL SERVICE DELIVERY MANAGER Project leader with ownership of P & L, SLA and customer satisfaction with support of our Quality Police OPEN POSITIONS SDM SDM SDM NATIVE SERVICE DELIVERY MANAGERS Local operations management, training and quality control in each country - PHP Developer - IT Specialist - Service Delivery Manager - Project Manager - Service Desk Agent - End User Support Agent - PC/ Laptop Engineer - Printers Engineer - Engineer Onsite (Hardware & Software Repairs) - Administrative positions in various departments: HR, Finance, Logistic and Supply Chain, Management, Administration and Partner Management If you are engaged, motivated person who likes independent work with goal orientation, apply as a trainee or full-time worker! NATIVE SITE LEADS AND TECHNICIANS Directly dispatched with 3rd party backfill and peak support
6 HEMMERSBACH RECRUITMENT HOW DOES THE RECRUITMENT PROCESS WORK? 1. AN ANALYSIS OF YOUR APPLICATION Don t worry if your phone doesn t ring immediately after you applied. Give us some time to analyse your CV. 4. FEEDBACK When? Always. Each candidate who applies for a job in Hemmersbach always gets feedback. 6. WELCOME TO OUR TEAM We will provide you an onboarding training, matched individually to you. HAVE FUN! 2. A PHONE INTERVIEW wherewe will talk about your expectations, motivation, knowledge and abilities, which are recquired for a given job. 3. MEETING IN HEMMERSBACH Is Hemmersbach good for me? and Am I good for Hemmersbach? It s the time, when we verify your skills by tests, behavioral interview or case study. 5. YOUR PHONE IS RINGING? Answerit we want to hire you! Then, you just have to wait for an with a letter of intent.
7 HEMMERSBACH RECRUITMENT WHO ARE WE LOOKING FOR? - Graduates of Information Technology, Project Management, Economics and Philology - People with knowledge of foreing languages English, German, French, Spanish, Turkish, Arabic and many others! - People with technical education, passionate about IT: repairing devices and troubleshooting - People with passion who look for a steady work in great and friendly atmosphere. - PHP Developers(x5), - Precisely you! WHAT CAN WE OFFER TO YOU? - A chance even if you have no experience the most important thing for us is motivation -An appropriate salary, based on your competencies, and attractive incentive scheme - Internal and external trainings, tailored to you - Informal atmosphere and opennes to your ideas - Multisport package - LUX-MED package - Possibility of taking part in global projects YOU WANT TO JOIN US? IT S AS EASY AS PIE! Look for the latest job offers on If you don t find an interesting offer on our website, send your application to jobs1113@hemmersbach.com. Our recruitment team will contact you to talk about the opportunities that Hemmersbach may give you.
8 WHAT IS THE MANAGEMENT TRAINEE PROGRAMME?
9 WHAT IS THE MANAGEMENT TRAINEE PROGRAMME?
10 CAREER PERSPECTIVE HOW MY ADVENTURE IN HEMMERSBACH STARTED? START JUNIOR REGULAR CAREER PATH Improve and grow from junior to a senior position by constantly developing yourself. Flat hierarchies and a personal mentor with direct and open feedback will support you at all time. 1 year-undefined As an experienced Hemmersbach Professional you will experience entrepreneurship in an international company. Thisstepisnotmandatoryand onlyrelevant to topperformers. Career Path Candidates are nominated and elected by general management. Experienced, high skilled Senior colleagues
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