Global Network Access International Access Rates

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1 Global Network Access International Access Rates We know that you need to communicate with your partners, colleagues and customers around the world. We make every effort to understand the difficulties of coordinating global resources to offer you a better meeting solution. Stay Connected Worldwide Conference Calling with Global Network Access will bring your traveling battles to a halt, but not your communications or productivity. Global Network Access makes conferencing simple for you and the people dialing into your call. Ease-of-use: You receive a single list of permanent international numbers in all regions, including toll and toll-free numbers. Uniformity: All users, no matter which region they are in, have the exact same service, call flow and conference call features available to them. Consistency: If you have an existing conferencing account, you can continue to use the same conference code and leader PIN. You also still have access to your recordings, SpeakSpace TCC Online, audio integration with our web services and all other services. Act globally while thinking locally: Provide your organization a consistent global platform while still allowing user level account management in all regions with live operator support in the users time zones and language. All rates are per minute per participant, and include the U.S. bridging fees. All rates are in U.S. currency. International Toll Free Access Provides toll free international dialing to host and participants. International Local Toll Access Provides international local toll access for mobile phone use. Country International Toll Free Service to the U.S. Local Access ARGENTINA AUSTRALIA AUSTRIA Vienna 10 BAHAMAS BAHRAIN BARBADOS +1 $1.05

2 BELARUS BELGIUM Brussels 10 BERMUDA BOLIVIA BRAZIL BRUNEI DARUSSALAM +673 BULGARIA Sofia CAYMAN ISLANDS +1 CHILE CHINA COLOMBIA COSTA RICA CROATIA (HRVATSKA) Zagreb CYPRUS CZECH REPUBLIC Prague 17 DENMARK Copenhagen 10 DOMINICAN REPUBLIC EGYPT +20 EL SALVADOR ESTONIA FINLAND Helsinki 10 FRANCE Paris 9 GERMANY Berlin 9 Frankfurt 9 GREECE GUAM GUYANA Page 2 of 8

3 HONG KONG Hong Kong 14 HUNGARY Budapest 16 ICELAND INDIA Bangalore 27 Chennai 27 Mumbai 27 New Delhi 27 INDONESIA IRELAND Dublin 15 ISRAEL Tel Aviv 15 ITALY Milan 12 JAMAICA JAPAN Tokyo 16 KAZAKHSTAN +7 $1.32 KENYA +254 KOREA (SOUTH) Seoul 16 LATVIA Riga 15 LITHUANIA Vilnius 18 LUXEMBOURG Luxembourg 13 MALAYSIA Kuala Lumpur 21 MALTA MEXICO Page 3 of 8

4 MONACO MONTSERRAT +1 NETHERLANDS Amsterdam 12 NEW ZEALAND Auckland 13 NORWAY Oslo 11 PANAMA PERU PHILIPPINES POLAND Warsaw 13 PORTUGAL PUERTO RICO ROMANIA Bucharest 17 RUSSIAN FEDERATION All Cities 12 SAINT KITTS AND NEVIS SAN MARINO +378 SAUDI ARABIA SINGAPORE All Cities 9 SLOVAK REPUBLIC All Cities 13 SLOVENIA Ljubljana 12 SOUTH AFRICA SPAIN Barcelona 13 Madrid 13 SWEDEN Stockholm 12 SWITZERLAND Page 4 of 8

5 Bellinzona 12 TAIWAN THAILAND TRINIDAD AND TOBAGO TURKEY UKRAINE UNITED ARAB EMIRATES UNITED KINGDOM All Cities 6 UNITED STATES Alaska 22 Hawaii 11 URUGUAY VENEZUELA VIETNAM +84 $1.21 VIRGIN ISLANDS (U.S.) All rates are per minute per participant, and include the U.S. bridging fees. All rates are in U.S. currency. Dial Out Rates COUNTRY TO A LAND LINE TO A MOBILE PHONE ARGENTINA ARUBA AUSTRALIA AUSTRIA BAHAMAS BAHRAIN BELARUS BELGIUM BERMUDA BOLIVIA BRAZIL BULGARIA CANADA CHILE $ Page 5 of 8

6 CHINA COLOMBIA COSTA RICA CROATIA CYPRUS CZECH REPUBLIC DENMARK DOMINICAN REPUBLIC ECUADOR EI SALVADOR ESTONIA FINLAND FRANCE GERMANY GREECE GUAM GUYANA HONG KONG HUNGARY ICELAND INDIA INDONESIA IRELAND ISRAEL ITALY JAPAN KAZAKHSTAN LATVIA LITHUANIA LUXEMBOURG MACAU MALAYSIA MALTA $ $ $ $ $1.32 $ $ Page 6 of 8

7 MEXICO MONACO NETHERLANDS NEW ZEALAND NORWAY PANAMA PARAQUAY PERU PHILIPPINES POLAND PORTUGAL PUERTO RICO ROMANIA RUSSIA SAUDI ARABIA SINGAPORE SLOVAK REPUBLIC SLOVENIA SOUTH AFRICA SOUTH KOREA SPAIN ST KITTS/NEVIS SWEDEN SWITZERLAND TAIWAN THAILAND TRINIDAD & TOBAGO TURKS & CAICOS ISLANDS TURKEY UKRAINE UAE UKRAINE US $ $ $ $ $ Page 7 of 8

8 US VIRGIN ISLANDS URUGUAY VENEZUELA VIETNAM $ $ $1.21 $1.21 All rates are per minute per participant, and include the U.S. bridging fees. All rates are in U.S. currency. International Dialing Instructions: 1. International numbers can change unexpectedly. You can verify your numbers by entering your conference code in the Get Dial In Numbers box at https://speakspace.tcconline.com/iol.action. 2. Select the country you will be located in when joining an international conference call from the list below. 3. If you re using a land line, select from the toll free section on dial in number list below. If you re using a mobile phone, select from the local toll dial in section on number list below. 4. Please note: mobile phones often work when using the toll free numbers, however it depends on the end user s mobile phone plan and carrier. Therefore, it is good to test the dial in numbers in advance of your call. 5. Dial the number sequence as shown below and follow the voice prompts. When prompted, enter the conference code followed by #. 6. If your country isn t listed, or you have trouble connecting, you can call the U.S. international toll number ( ) to connect to your conference call from any location worldwide. 7. During your conference call, operator assistance is available by pressing *0 (group) or 00 (private), to help with callrelated issues. The operator can also dial out to any global participant and bring him back into the call (extra fee applies). 8. Customer Support: Customer support is available anytime 24/7 by calling U.S. toll free or (international). Page 8 of 8

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