The face of consistent global performance

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1 Building safety & security global simplified accounts The face of consistent global performance

2 Delivering enterprise-wide safety and security solutions. With more than 500 offices worldwide Johnson Controls can truly provide global performance. Extensive product knowledge and partnership programs to handle existing and new systems --- Timeliness and responsiveness for all of your locations --- Consistent quality across the globe We have the expertise to help you identify and analyze security issues and develop solutions that are designed to positively impact your business needs. With a focus on delivering measurable results for our customers, Johnson Controls will work with your organization to tackle some of today s most challenging security and business issues, including complex compliance requirements, cost reduction mandates, and the increasing need to converge physical and logical security. Johnson Controls Global Accounts Program is designed for customers with multiple locations spanning multiple geographies that are looking for a single point of contact for consultant services, sales, system and software service, installation and administrative needs. We have the resources to enable consistency on a global level and provide the local accountability that ensures quality and business continuity across your entire enterprise. Our global accounts team works with you to develop a complete solution featuring advanced technologies that are backed by over 30 years of experience with integrating multiple building technologies and software applications. We will help you achieve standardization, risk reduction, and operational efficiencies for your current enterprise as well as plan for the future. As a full service provider, we install, integrate and service the systems that are core to your business, resulting in lower first costs and an increase in operational efficiencies.

3 A team that works for you. Johnson Controls global account managers have integration expertise in multiple security and building technologies. These account managers coordinate all points of solutions, systems, and services to provide you with a single point of accountability. Supporting the account manager is a dedicated global accounts team of program managers, engineers and consultants working for you. Our global program managers provide centralized operational oversight at the local level, delivering customized service and installation plans that are co-authored by you. Centralizing operations also ensures the ongoing use of best practices that keep your systems operating at peak performance. Johnson Controls engineers and solution designers provide the technical expertise and resources for cost-effective solution development. Centralized engineering ensures consistency across your enterprise. And, our regional project managers ensure that all plans, specifications and installations are delivered to you as promised, on time and on budget. Under the Global Accounts Program, your Johnson Controls team provides a complete list of services, which include: Benefit of Fortune 100 purchasing power Technology planning Professional services Consulting services Centralized program management Customized implementation plans Consolidated billing Performance scorecards Risk and vulnerability assessments Test and inspection service Preventative maintenance. 24-hour UL monitoring and emergency services Johnson Controls global accounts team possesses a wide array of certifications and achievements including but not limited to: Physical Security and Safety Certifications PSP CPP NICET I.T. Security Certifications CISSP ISSAP GSE ISSEP CCSP ISSMP CAP SSCP GIAC COMP TIA National Minority Business Enterprise (MBE) Supplier

4 COMPLIANC Vertical market leaders At Johnson Controls, a vertical market approach allows us to focus on the needs of our customers. By dedicating resources to vertical markets - including staff, sales and marketing, financial services, customer support, and even management - we can better meet our customers needs through increased understanding of the challenges, regulations, and compliance issues, required within each market. This approach has made Johnson Controls a leader in key vertical spaces such as: Industrial/Manufacturing Telecommunications Healthcare Education Petrochemical Commercial Real Estate Transportation Federal Government Safety and security solutions from the building systems experts Developing a technology plan that considers the short and long term safety and security needs of your business and optimizes your existing infrastructure is a challenge. As more systems, applications and devices proliferate within buildings, the more challenging it becomes to ensure technology performance and your desired outcomes. For decades, Johnson Controls has led the way bringing building systems together to communicate, setting industry standards for open systems. When building systems and equipment from different manufacturers needed to talk to each other, we invented the technology. With open system connectivity embedded in our corporate DNA, we know what it takes to ensure that all of your security management, fire and life safety systems can converge seamlessly with all the mission critical applications in your enterprise environment. Enterprise Integration Expertise Global performance means more than just installing the latest safety and security equipment in your facilities. Johnson Controls has a team of experts who design a system based on your needs and seamlessly integrates it with your other facility systems for greater efficiency and interoperability. Smart Environments optimize facility operations. Consolidated alarm and event information aids investigation & assessment, a coordinated response, and can streamline reporting and audit trails. COMMAND & CONTROL COMMA Optimize energy, assets, and space utilization using shared occupancy and general building use information. BUILDING MANAGEMENT ID MANAGEMENT Single ID managed across physical access control, IT authentication, and HR & ERP databases. BUILDING MANAGEMENT OPEN INTEG Com H Phy Lo TECHNIC COMPLIANCE MANAGEMENT Enforce internal policies and external agency requirements with real time monitoring and control.

5 Ensure the performance of your system Rely on our expert service engineers located in offices around the globe to maintain the integrity of your safety and security systems. Choose from a variety of flexible service plans ranging from multi-year, on-site preventive maintenance to simple factory repair of user maintained equipment. With a Johnson Controls service plan you receive: A single service source for every part of your system A 24-hour toll free line for customer support Remote system troubleshooting Periodic preventive maintenance checks to uncover potential problems before they occur Prompt access to extensive replacement parts Burj Dubai - Dubai, United Arab Emirates. Petronas Towers - Kuala Lumpur, Malaysia. Sears Tower - Chicago, IL, USA. Why Johnson Controls Johnson Controls has a long track record for achieving success for our customers. Time and time again, we can demonstrate increased return on investments within specified periods of time on budget. We currently serve over 30% of Fortune 1000 companies. Our customers include some of the world s largest gas and oil companies, multinational pharmaceutical manufacturers and global telecommunications companies. We work with some of the largest commercial real estate firms and are responsible for security solutions in over a billion square feet of commercially leased property. For More Information about Our Global Accounts Program, please call or visit us at

6 With more than 500 offices worldwide Johnson Controls can truly provide global performance. North America: Branches: 149 Mnfg: 13 Europe: Branches: 161 Mnfg: 6 Middle East: Branches: 17 Mnfg: 2 Asia: Branches: 144 Mnfg: 3 Latin America: Branches: 30 Mnfg: 7 Algeria Angola Argentina Australia Austria Bahrain Belgium Botswana Brazil Bulgaria Canada Chile China Colombia Costa Rica Côte d Ivoire Czech Republic Denmark Dominican Republic Ecuador Egypt El Salvador Estonia Finland France Germany Greece Guatemala Honduras Hong Kong Hungary India Indonesia Ireland Israel Italy Jamaica Japan Jordan Kenya Korea Macedonia Malaysia Mexico Morocco Netherlands New Zealand Nicaragua Nigeria Norway Panama Paraguay Philippines Poland Portugal Puerto Rico Qatar Romania Russia Saudi Arabia Singapore Slovakia South Africa Spain Sweden Switzerland Taiwan Thailand Turkey United Arab Emirates Ukraine United Kingdom United States Uruguay Venezuela Vietnam Integrated HVAC Systems Building Management Systems Technical Building Services Industrial & Commercial Refrigeration Energy Efficiency & Sustainable Solutions Global WorkPlace Solutions Security & Fire Safety Printed on recycled paper Johnson Controls, Inc. P.O. Box 423, Milwaukee, WI Printed in USA PUBL-5477

7 Technology Contracting Building simplified

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