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1 Get the benefits of Norgren s unique range of Online services Make your job easier and save time - everything you need to select, design and purchase Norgren pneumatics is in one convenient location, available 24 hours a day. Get the job done faster - from selection, to quote, to order, to acknowledgement in a few minutes, not hours or days. Make decisions quickly - see real time information, specific to your own company, on pricing, availability and delivery. Select, Find and download Need help? Check price and availability Order Progress Select from thousands of products. Technical information and support Online. Order Online 24 hours a day. Check price and product availability in real time. Check order status and delivery. Download 3D and 2D CAD easily 1 1. Click on the product type. 2. Create a detailed specification Download quickly. 3

2 Product selection Online catalogue helps you to find the right product quickly. Various search facilities help you go straight to part numbers you are interested in. Powerful configuration for valve islands. Choose a valve island. Use the simple drop down menus to create a detailed specification. The configurator provides the part number for your selection. 3D and 2D CAD Download 3D and 2D CAD models, or them to yourself or colleagues. Add mountings and accessories easily. Download in 14 standard formats (DWG, PRO-E, Solidworks, Catia, STEP, IGES, DXF and others).

3 Ordering process Real-time pricing and availability and order status, for all orders, however placed. See your individual account terms and net prices. Product training, applications Free access to downloadable training modules. Application examples. Add items directly to "Quickbasket" by typing in their part number. Get instant order acknowledgement. Save your quotes with comments to use when you need them - automatically updated with the latest price and availability. Technical support Online Instant access to a data base of hundreds of "frequently asked questions" including troubleshooting topics. Chat Online in real time with our technical experts, 24 hours a day to solve any urgent technical problem. Solutions for industry sectors Information on solutions and services for specific industry sectors including commercial vehicle, packaging, electronics, medical automotive and others. Comprehensive publications library. Access thousands of Norgren's datasheets, and support documents in multiple languages.

4 Typical comments from users of Norgren Online services Design Engineer: I can find the right product really quickly. The "Quickbasket" facility is great for part numbers I already know. I can download technical information in seconds as well as 3D CAD drawings in the format that I use. The training information can be very helpful too. Buyer: Being able to see real-time order status, pricing and availability really saves time. So does the facility to save quotes with comments and have them updated instantly with the latest information. I can see our company s net prices and get instant order acknowledgement. Maintenance Engineer: It s great knowing I can get instant access 24 hours a day. I regularly use the FAQ area to get quick answers to technical questions and if necessary I can chat in real time to a technical support engineer who talks my language. If I order a part I can see when I am going to get it.

5 Norgren global service network AUSTRALIA Tel: Fax: AUSTRIA Tel: Fax: BELGIUM & LUXEMBOURG Tel: Fax: BRAZIL Tel: Fax: CANADA Tel: Fax: /8273 CHINA Tel: Fax: CZECH REPUBLIC Tel: Fax: DENMARK Tel: Fax: EASTERN EUROPE Tel: Fax: /124 FINLAND Tel: Fax: FRANCE Tel: Fax: GERMANY North Tel: Fax: South Tel: / Fax: / HONG KONG Tel: Fax: HUNGARY Tel: Fax: INDIA Tel: Fax: IRELAND Tel: Fax: ITALY Tel: Fax: JAPAN Tel: Fax: MALAYSIA Tel: Fax: MEXICO Tel: Fax: NETHERLANDS Tel: Fax: NEW ZEALAND Tel: Fax: NORWAY Tel: Fax: POLAND Tel: Fax: SINGAPORE Tel: Fax: SLOVENIA Tel: Fax: SPAIN Tel: Fax: SWEDEN Tel: Fax: SWITZERLAND Tel: Fax: UK Tel: Fax: USA Tel: Fax: Supported by distributors worldwide. Norgren is a leading world manufacturer and supplier of pneumatic solutions, offering a comprehensive range of pneumatic components and automation systems via a global sales and service network which covers 75 countries worldwide. The company is a principal member of the diverse and internationally successful 1.6 billion IMI Group. IMI Norgren Limited P.O. Box 22, Eastern Avenue, Lichfield, Staffordshire WS13 6SB, England Telephone: +44 (0) Fax: +44 (0) a subsidiary of IMI plc z6629-ips UK/12/02 The Roundel, Norgren and IMI are registered trade marks. IMI Norgren Limited Due to our policy of continued development, Norgren reserve the right to change specifications without prior notice.

6 Norgren Online Make decisions quickly Choose the right product fast 3D and 2D CAD downloads Instant access to product and order information 24 hour Online technical support

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