BT Premium Event Call and Web Rate Card

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1 BT Managed Event and BT Self-Managed Event (also referred to as Express, Plus and Premium) Conference Bridge and Call for Booked Audio Conferencing Services will comprise the following for each phone-conference: Conference Bridge plus Call UK or Global Access Dial In and / or Dial Out (if applicable) plus Features (if applicable) Additional (if applicable) Conference Bridge Service Type Call Entry Bridge Charge (per participant per minute) BT Express Automated Entry BT Plus Attended Entry BT Premium Automated Entry Attended Entry Call UK Dial-In In addition to the Conference Bridge Charge there is an additional charge per Participant, per minute for UK 0800 Freephone (Toll Free) dial-in access if applicable. Access Type Call Charge (per line per minute) Non-Geographic 0844 number UK 0800 Freephone Global Access In addition to the Conference Bridge Charge there is an additional charge per Participant, per minute for Global Dial-In Access to the conference, if applicable. Access from: Toll Number Access (Per line per minute) Toll Free Access (Per line per minute from fixed number) Toll Free Access (Per line per minute from mobile number) Argentina Australia Austria Belgium Brazil Bulgaria Canada Chile China Colombia

2 Access from: Toll Number Access (Per line per minute) Toll Free Access (Per line per minute from fixed number) Toll Free Access (Per line per minute from mobile number) Cyprus N/A Czech Republic Denmark Finland France Germany Greece N/A Hong Kong Hungary India N/A Indonesia N/A Ireland Israel N/A Italy Japan Korea, Republic of Luxembourg Malaysia Mexico Netherlands New Zealand Norway Pakistan N/A Panama N/A Peru N/A Philippines N/A Poland Portugal Romania Russian Federation Saudi Arabia N/A Singapore Slovakia South Africa Spain Sweden Switzerland Taiwan Thailand Turkey United Arab Emirates N/A United States Venezuela Viet Nam

3 UK Dial-Out In addition to the Conference Bridge Charge there is an additional charge per Participant, per minute for dial-out from the conference if applicable. A table translating countries to region is included in section Error! Reference source not found. Country to Charge Band Cross Reference. Features Dial Out to Call Charge (Per line per minute) UK UK Mobile Eire Europe North America Australia/Far East Rest of World Features (if applicable) are charged in addition to the Conference Bridge and Call. For the matrix Question and Answer / Monitoring / Voting This charge is per line per minute regardless of whether you use one, two or three of the above additional features and is subject to a maximum of 500 per Phone-conference. Question and Answer / Monitoring Per line per minute in total / Voting Interpretation Interpretation (Telephone) For each minute the interpreter 4.20 is on the call Recording All Booked phone-conferences utilising the additional Recording feature, will be subject to a minimum charge of 70. This includes the price of the phone-conference and any dial-out charges. If the value of the phone-conference plus dial-out charges exceeds the 70 minimum charge then the price will revert to standard conference rates without incurring any additional cost for the taping service. Recording First Record included in 0.00 Conference Bridge Record Playback for each additional copy 6.00 As for one additional participant

4 Conference Support Features These are subject to a minimum of 15 minutes and will be subject to any additional telephone call or fax charges incurred. Transcription per minute of recording 1.20 Translation (written) per conference Quotation available on request Replay Feature Component Charging Basis Feature Recording Charge Storage Charge Per Day 4.20 Access Charge Per line per minute Per minute per line for freefone access Replay Plus Feature Component Charging Basis Feature Recording Charge Storage Charge as for Replay Access Charge as for Replay Web Support Work Feature Component Charging Basis Feature Web Support Per Conference Conditions a) All prices listed in the rate card are exclusive of VAT or local taxes Term and Termination b) Minimum 12 month contract term c) either party on not less than 30 days prior written notice to the other party, such notice not to expire before the end of the Initial Term or Renewal Term Notes to Feature a) Question and Answer (Q&A), Voting, Monitoring: This charge is per line per minute regardless of whether you use one, two or three of the above additional features and is subject to a maximum of 500 per phone conference.

5 b) Conference Support Features: Transcription requires recording set up. Translation requires recording set up and transcription. These are subject to a minimum of 15 minutes and will be subject to any additional telephone call or fax charges incurred. c) Web Conferencing facilities, the Customer can choose to use WebEx with Event Services: Additional a. For a Customer booking an Event Call with Web Conferencing that has no agreed BT Web conferencing price rate then the Web Conferencing rates with Event Services as shown need to be used b. For a Customer booking an Event Call with Web Conferencing that has an agreed BT Web Conferencing rate with BT Conferencing then this rate will be applied to the Web Conference a) Provided a booked phone conference is cancelled 24 hours before the scheduled start time, there is no cancellation charge. Phone conferences which are cancelled between 1 and 24 hours before the scheduled start time will incur a charge of 50% of the value the full booked value of the Conference (number of lines booked multiplied by the booked conference duration) plus relevant* chargeable Feature associated with the booking. Phone conferences that are cancelled less than 1 hour before the scheduled start time will incur a charge of the full booked value of the Conference (number of lines booked multiplied by the booked conference duration) plus relevant* chargeable Feature associated with the booking. *excludes Replay, Replay Plus, Transcription, Interpretation, Translation, Extra copies of recordings and Playback. b) All other booked phone conferences will be subject to a minimum charge: BT Managed Event (Also known as BT Premium Event and BT Plus calls) will carry a minimum charge of 40 per call, or 75% of the value of the booked call, whichever is the greater. BT Self-Managed (Also known as BT Express calls will carry a minimum charge of 25 per call, or 75% of the value of the booked call, whichever is the greater.

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