About us. As our customer you will be able to take advantage of the following benefits: One Provider. Flexible Billing. Our Portal.

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2 About us At RoamingExpert we specialise in mobile roaming tariffs which are tailored to the specific needs of the yachting industry. Our unique offering generates significant savings when compared to standard network charges. Our inclusive European tariffs can incorporate either voice & data or data only solutions. Bespoke worldwide and country specific solutions are available upon request. With over 15 years experience and in-depth knowledge within the telecoms industry we take great pride in delivering very high levels of customer service, helping you work on a global scale. As our customer you will be able to take advantage of the following benefits: One Provider All your mobile requirements will be handled by us, whether that is a question regarding usage in a particular destination, technical assistance or an additional connection. Flexible Billing Our Portal No Data Caps Invoices can be tailored to your requirements, be this: multiple yachts on one invoice; multiple solutions on one invoice or individual invoices. Our online portal allows you to view your call data and invoices. Access to this service can be set at multiple levels so a management company can view the yachts they look after or a Captain can view their own usage. We can supply up to 500GB inclusive data per sim. However, usage can continue beyond this, minimising any unnecessary loss of service (alerts can be set up to monitor usage). Member

3 Data Only Tariffs Shown below are some of the data only tariffs we can offer to cover usage in Europe and selected other countries: Tariff Name Inclusive Data Monthly Line Rental ( ) Monthly Line Rental ( ) Approx RE DataRoam 5 GB 5 GB RE DataRoam 10 GB 10 GB RE DataRoam 20 GB 20 GB RE DataRoam 30 GB 30 GB RE DataRoam 50 GB 50 GB RE DataRoam 75 GB 75 GB RE DataRoam 100 GB 100 GB RE DataRoam 250 GB 250 GB 2, , RE DataRoam 500 GB 500 GB 3, , Inclusive Countries Europe: Albania, Austria, Belgium, Bosnia & Herzegovina, Bulgaria, Canary Islands, Croatia, Cyprus (North & South), Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, French Territories, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom. Rest of the World: Australia, Egypt, New Zealand, Qatar, South Africa, USA All contracts are on a 30 day rolling basis. If the data allowance is exceeded, additional data costs per GB. Please note Montenegro is the only stretch of European Mediterranean coastline not covered in our inclusive countries. Data used in all other countries is charged at 1.00 per MB. These tariffs can be shared between multiple users, with each additional sim charged at G Roaming is available in the majority of countries; a full list is available on request. Whilst the above are data only tariffs, we can also build bespoke solutions to include voice and shared data. Global and certain country specific solutions are also available.

4 Voice and Data Tariffs We have put together a simple flat rate tariff with 2 optional bundles that can be added to lower costs in specific countries, as shown below: Description Monthly Rental Details Base Tariff Includes unlimited calls and texts in the UK plus 5GB of data. Roaming calls charged at standard rates. (shown overleaf) Data can be increased in 5GB increments up to a max of 100GB. Additional data is charged at 3.00 per 5GB. If the data allowance is exceeded, additional data costs per GB. Bundles Description Additional Monthly Rental Details EuroTraveller Monthly Euro & WorldTraveller Monthly Allows the unlimited calls and texts plus 5GB of data to be used within Europe. Allows the unlimited calls and texts plus 5GB of data to be used in the 8 WorldTraveller countries. (see overleaf for details) Roaming Zones Description EuroTraveller WorldTraveller Other Europe / Mediterranean Caribbean Asia Pacific Rest of World 1 Rest of World 2 Countries Albania, Austria, Belgium, Bosnia & Herzegovina, Bulgaria, Canary Islands, Croatia, Cyprus (North & South), Czech Republic, Denmark, Estonia, Finland, Faroe Islands, France, French Territories, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey Australia, Egypt, Ghana, India, New Zealand, Qatar, South Africa, USA Algeria, Morocco, Tunisia, Israel, Montenegro All Caribbean islands plus Mexico Canada, Singapore, Taiwan, and Thailand Rest of the World, with the exception of countries in ROW 2 below Andorra, Greenland, Libyan Arab Jamahiriya, Lebanon, Uzbekistan

5 Voice and Data Tariffs Standard Roaming Charges Zone Roamed Call Made back to UK & In Country Roamed Call Made Out of Country Roamed Call Received Roamed Text Europe EuroTraveller EuroTraveller WorldTraveller WorldTraveller WorldTraveller Other Europe / Mediterranean Caribbean Asia Pacific Rest of World Rest of World Billing Notes: Calls billed per Minute Calls billed per Minute Calls billed per Minute - EuroTraveller EuroTraveller allows you to use the UK minutes, text messages and data in the Europe zone for just 3.00 per day. Making calls, sending texts and using data trigger the daily charge. Calls can be used to any country within zone and back to the UK. Calls to other countries are charged at 24p per minute. There s no charge for receiving calls or texts. WorldTraveller WorldTraveller works in a similar way to EuroTraveller and allows you to use the UK minutes, text messages and data in the WorldTraveller zone for just 5.00 per day. Making calls, sending texts and using data trigger the daily charge. Calls can be used within country and back to the UK. Calls to other countries are charged at 90p per minute. There s no charge for receiving calls or texts. Roaming Data With the exception of EuroTraveller, WorldTraveller and Rest of the World 2, there is a charge of 5.00 per day (when data is used) which includes 25MB of data. If the 25MB is exceeded in a day, additional data is charged at 3.00 per MB for the first 5MB and then per 5MB thereafter. For the Rest of the World 2 zone, data is charged at 6.00 per MB for the first 5MB and then per 5MB thereafter. Bespoke Tariffs We understand that not all users use their mobile phones in the same way. For example, some are very high data users; some hardly use any data at all. If we have a prior understanding of your usage patterns, we can build bespoke tariffs to match your requirements. In order to do this we would require copies of recent itemised statements which will then allow us to demonstrate the projected savings we can make for you. To discuss your specific requirements, please call us on +44(0) or

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