CHICAGO 2016 EXHIBITOR MANUAL

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1 CHICAGO 2016 EXHIBITOR MANUAL

2 TABLE OF CONTENTS Small Business Expo Contact Information... 3 Expo Location... 3 Schedule... 3 Booth Set Up... 3 Important Checklist Suggested Hotels... 6 Venue Information... 6 Parking... 6 Advanced Shipments... 7 Direct Shipments To Showsite... 8 Exhibitor Load In... 9 Exhibitor Load Out... 9 Outgoing Shipments After Expo... 9 Exhibitor Registration WiFi Hardline Internet Electrical Drops Furniture Labor

3 TABLE OF CONTENTS Registration List Small Biz Lead Capture App Small Biz Lead Capture App Download Instructions Workshops Printing Advertising Kit... ShowGuide Advertising ShowGuide Specifications Template Creator New Additions To The Show...25 Catering/Food Sampling Catering/Food Sampling

4 EXHIBITOR MANUAL - MIAMI CHICAGO THURSDAY APRIL 21, 2016 SMALL BUSINESS EXPO OFFICE: 555 8th Avenue, Suite 909 New York, NY TEL: FAX: TheSmallBusinessExpo.com Info@theshowproducers.com EXPO LOCATION: UIC Forum - Main Hall ABC & Hallways 725 W. Roosevelt Rd (MC 126) Chicago, IL SCHEDULE: Exhibitor Load-In: Wednesday April 20th, 2016 from 12 PM 4 PM Thursday April 21st, 2016 from 8 AM 9 AM Expo Hours: Exhibitor Load-Out: Thursday April 21st, 2016 from 9:30 AM 4 PM Thursday April 21st, 2016 from 4PM-6PM (5:30 to 7 for crates) Please note that if you do not set up your booth by 9AM on Thursday April 21st, we reserve the right re-assign your booth and move you to a different booth location. Thank you for your cooperation. BOOTH SET-UP The pipe/drape behind you and on the sides of your booth are all BLACK. Each booth will contain the following: 8 High draped black back wall 3 High draped side rails (1) Wastebasket (1) Identification sign Exhibitors are responsible for all costs associated with the installation, dismantle, electrical service, internet access,and any other services or rental materials. It is recommended that you rent carpet for your booth. If you would like to rent carpet, please visit our online Exhibitor Store at: 3

5 Important Checklist Deadline ASAP Task PROMOTE YOUR BOOTH & USE CUSTOMIZED TEMPLATE TO SEND TO YOUR LIST: You should have received a custom html blast that you can use to promote your participation to your clients to help drive more traffic to your booth! Simply upload this html to your marketing service. Marketing check-list to promote your booth to your clients & drive traffic to your booth: 1. Send custom html blast (we recommend doing this 3-4 times up until the show). 2. Promote your booth space in your company newsletter. 3. Post on your Facebook, Twitter & LinkedIN feeds that you are exhibiting at Small Business Expo show that you support small business! 4. Download our advertising kit and put a banner on your homepage that promotes your booth. 5. If you have a storefront, print our flyer (from the media kit) and post in your window or by your register. DOWNLOAD OUR ADVERTISING KIT(banners, flyers, suggested social media posts). Completed (Y/N) March 17th 2016 FINAL BOOTH PAYMENTS DUE, PRINT ORDERS, SHOWGUIDE ADS DUE: 1. All payments due for booths (all charges will be auto charged unless we receive a different credit card # in advance) 2. Place all print orders with our print store for delivery to show at: 3. Show Guide Ad Artwork Deadline / Workshop Material due March 24th 2016 DEADLINE TO ORDER A/V and SUBMIT CATERING, FOOD SAMPLING FORMS 1. Deadline to submit catering and.ood sampling forms. 2. Deadline to order A/V. March INTERNET ORDERS DUE: 1. Deadline to order a hard line internet 4

6 April 15th PM EST LEAD SCANNERS, FURNITURE, POWER, LABOR ORDERS & ADVANCED SHIPPING DEADLINE: 1. Lead Scanner, Furniture, Power, Labor 12:00 PM EST After this deadline, these items can be purchased onsite with limited options available. Onsite purchases will be subject to a 30% increase in price. You may rent these items via our Small Business Expo Marketplace! market/small-business-expo 2. Deadline for shipments to arrive to Advanced Warehouse. April 19th 2016 REGISTER BOOTH STAFF: 1. Register all booth staff at (Each staff member must register with a UNIQUE address for the EXHIBITOR BADGE) April 20th 2016 EXHIBITOR LOAD-IN: 1. Exhibitor Load-in 12PM 4PM April 21st 2016 FINAL EXHIBITOR LOAD-IN & SHOW TIMES: Exhibitor Load-in 8 AM - 9 AM Exhibitor Load-out 4 PM - 6 PM (5:30-7PM for crates) 5

7 SUGGESTED HOTELS JW Marriott Chicago 151 W Adams Street Chicago, IL hotel-photos/chijw-jw-marriottchicago/ Holiday Inn and Suites Chicago Downtown 506 West Harrison Street Chicago, IL Crowne Plaza Chicago Metro Downtown 733 West Madison Chicago, IL hotels/us/en/chicago/chish/hoteldetail VENUE INFORMATION The UIC Forum is located at 725 W Roosevelt Rd (MC 126) Chicago, IL in Main Hall ABC & Hallways. Please click on the following link for a live floorplan: Please click on the following link for directions to the UIC Forum: directions.shtml PARKING Ample parking located two blocks west of the UIC Forum at 1135 S. Morgan St. Lot 5. Parking rates are approximately $20-25 daily. Please refer to the following map: 6

8 ADVANCED SHIPMENTS Please contact Client Services at or for general shipping instructions. If you would like a quote or a pick up to the advanced warehouse, please call or go to YRC Freight [Company Name & Booth #] Small Business Expo 4108 W 52nd Place Chicago, IL Be sure to include your company name and booth number. Be sure to notate Box 1 of X. Shipments to be received from March 18 - April 15th. No shipments will be accepted to the warehouse after this date. Once the advanced warehouse receives shipment, you will be invoiced via the following rate: $ per 100 lbs. with a 100 lb. minimum (All shipments will be billed based on actual weight.) Small box fee is the following: $35 for the first box, $10 for each additional. This applies to a maximum weight of 20 lbs per box (dimensions 12x12x12). Please fill out the cc authorization form, found at the end of this manual. Be sure to submit directly to clientservices@theshowproducers.com. This price includes storage and material handling to and from your booth (roundtrip to/from warehouse). Please note this rate does NOT include shipping costs. Shipping costs are additional and determined by your 3rd party carrier. IMPORTANT INVOICE MUST BE PAID IN FULL FOR YOUR ITEMS TO BE DROPPED AT YOUR BOOTH. YOUR SHIPMENT WILL NOT BE DELIVERED TO YOUR BOOTH IF WE DO NOT RECEIVE PAYMENT IN FULL. See below for Shipment Labels: FROM: Advance Warehouse Shipping Label TO: (EXHIBITOR NAME) (BOOTH #) YRC Freight [Company Name & Booth #] Small Business Expo 4108 W 52nd Place Chicago, IL DELIVER NO LATER THAN FRIDAY, April 15th, 2016 FOR ADVANCE SHIPMENTS ONLY 7

9 DIRECT SHIPMENTS TO SHOWSITE Please contact Client Services at or for general shipping instructions. If you would like a quote or a pick up to the show site, please call or go to Please use the following address for Showsite Shipments: FROM: DIRECT TO HALL TO: Small Business Expo Exhibitor: Booth #: c/o UIC Company Name & Booth # Small Business Expo 1234 S. Union Chicago, IL DESIGNATED TIMEFRAME FOR SHIPMENTS TO ARRIVE TO SHOWSITE IS: Tuesday, April 19 between 8:00 AM 4:00 PM Wednesday, April 20 between 8:00 AM 4:00 PM **Shipments will NOT be accepted outside this strict window of time** Be sure to include your company name and booth number. Be sure to notate Box 1 of X. You will be invoiced via the following rate: $ per 100 lbs. with a 100 lb. minimum (All shipments will be billed based on actual weight.) Small box fee is the following: $35 for the first box, $10 for each additional. This applies to a maximum weight of 20 lbs per box (dimensions 12x12x12). Please fill out the cc authorization form, found at the end of this manual. Be sure to submit directly to clientservices@theshowproducers.com. This price includes material handling to and from your booth (roundtrip to/from loading dock). Please note this rate does NOT include shipping costs. Shipping costs are additional and determined by your 3rd party carrier. IMPORTANT INVOICE MUST BE PAID IN FULL FOR YOUR ITEMS TO BE DROPPED AT YOUR BOOTH. YOUR SHIPMENT WILL NOT BE DELIVERED TO YOUR BOOTH IF WE DO NOT RECEIVE PAYMENT IN FULL. 8

10 EXHIBITOR LOAD IN Exhibitor Load In is Wednesday, April 20 from 12 PM - 4 PM and Thursday, April 21 from 8 AM - 9 AM. Exhibitors may load in through the front entrance at 725 W. Roosevelt and hand carrying their items. No carts or dollies are permitted through the main entrance per the rules of the UIC Forum. Exhibitors may load in through the loading dock by hand carrying their items or by using their own cart or dolly. Exhibitors will NOT be charged for material handling. Exhibitors may NOT borrow equipment for use. Exhibitors are welcome to load in through the loading docks using their own carts and dolly. if unloading/loading from/to a personal owned vehicle (POV). If goods are delivered in a commercial truck (this would include a U-Haul or any other rental truck), laborers would be required to unload. EXHIBITOR LOAD OUT Exhibitor Load Out is Thursday, April 21st from 4 PM - 6 PM (5:30-7PM for crates). Exhibitors may load out through the main entrance at 725 W. Roosevelt and hand carrying their items. No carts or dollies are permitted through the main entrance per the rules of the UIC Forum. Exhibitors may load out through the loading dock by hand carrying their items or by using their own cart or dolly. Exhibitors will NOT be charged for material handling. Exhibitors may NOT borrow equipment for use. Exhibitors are welcome to load out through the loading docks using their own carts and dolly if unloading/loading from/to a personal owned vehicle (POV). If goods are delivered in a commercial truck (this would include a U-Haul or any other rental truck), laborers would be required to unload. OUTGOING SHIPMENTS AFTER THE EXPO YRC Freight is the official carrier for the Small Business Expo. If you would like to arrange outgoing shipping, please be sure to visit Exhibitor Services where ground and express labels will be available. Exhibitors will be given Bills of Lading for packages, on which they must indicate the outgoing method of shipment as Fedex. (1) copy of Bill of Lading must be returned to Exhibitor Services once packages are packed, labeled, and ready to be shipped. Packages must be left in booth with BOL copy attached. If exhibitor paid for inbound material handling, the outbound material handling is included as round-trip. If exhibitor did not pay for inbound material handling, they must pay full rate of $ per 100 lbs. (100 lbs. min.). All shipments must be packed up and ready to go by no later than Thursday, April 21st at 6PM (7:00 PM for crates). 3rd Party Onsite Pickup Exhibitors may pre-arrange for a 3rd Party Carrier to pick up their outgoing shipments from the venue. All packages must be picked up by no later than 6 PM (7PM for crates) on April 21st, Exhibitors will be given Bills of Lading for packages, on which they must indicate the outgoing method of shipment (3rd Party). (1) copy of Bill of Lading must be returned to Exhibitor Services once packages are packed, labeled, and ready to be shipped. Packages must be left in booth with BOL copy attached. If exhibitor paid for inbound material handling, the outbound material handling is included as round-trip. If exhibitor did not pay for inbound material handling, they must pay full rate of $ per 100 lbs. (100 lbs. min.). If outbound packages are not picked up by your 3rd Party Carrier by 6:00 PM (7PM for crates), all materials will be re-routed to your destination via YRC (provided the proper labels are attached to your items). Please note you will be billed from YRC with the associated shipping costs. Any non-labeled items left on the show floor, will be considered trash and thrown out immediately after 6:00 PM. We are not responsible for any items left behind. Please see below contact information for YRC should you need to get a quote: Mike Windt / mike.windt@yrcfreight.com /

11 EXHIBITOR REGISTRATION Please check in at Exhibitor Services upon your arrival to your Exhibitor Badge. Be sure to register your staff by no later than April Click on the following link, and register for the EXHIBITOR BADGE: Once registration is completed, a confirmation will be ed to you. You can print your badge at the registration desk or kiosks. NOTE - Each staff member who will be present at your booth MUST register individually for the EXHIBITOR BADGE. Each new registration requires a unique address. Each exhibitor has an unlimited amount of badges to utilize. 10

12 WIFI Wifi can be purchased via our Exhibitor Store: Wifi is $99.00 per device per day. Please visit Exhibitor Services for your passcode when you arrive onsite. HARD LINE INTERNET If you purchased wired internet, your hard line will already be dropped upon arrival to your booth. If this is not the case, please notify staff immediately. If you would like to purchase a hard line drop, please use the following link: NOTE: DEADLINE TO ORDER IS MARCH 31st, ELECTRICAL DROPS If you purchased a Power Drop with your Exhibitor Package, your electricity will be dropped at your booth prior to your arrival. If this is not the case, please notify a staff member immediately. If you would like to purchase a hard line drop, please use the following link: squareup.com/market/small-business-expo/ NOTE: DEADLINE TO ORDER IS April 15th at 12 PM EST. After this date, electric is available onsite for purchase with regular pricing in affect (30% increase of price). FURNITURE Unless noted in your contract, your booth does not come furnished. If you would like to rent furniture, please visit our Exhibitor Store via the following link: NOTE: DEADLINE TO ORDER FURNITURE IS April 15th at 12 PM EST. After this date, furniture is available onsite to rent with regular pricing in affect (30% increase of price). Also note there will be limited inventory onsite. If you purchased furniture with your Exhibitor Package, your items will already be in your booth upon arrival. If this is not the case, please notify staff immediately. LABOR If you would like to order labor to install and dismantle your booth, please visit our online store: NOTE - Deadline to order is Friday, April 15th at 12 PM EST. Should you need support labor to assist you with setting up and/or dismantle of your booth, please note that you are required to use Small Business Expo's approved labor for all set up and dismantle of your booth. Please place your order for labor through our online store. We will contact you to schedule the labor at your convenience. Set-up is during standard straight time. Dismantle and load out is during after hours/over time. 11

13 If you purchased a Registrant List, you will receive 3-5 business days post expo via . NOTE - The file is in CSV format. If you would like to purchase either of these items, please visit our online store: small-business-expo If you purchased the Lead Capture App with your Exhibitor Package, we recomend you download the app and become familiar with it prior to your arrival to the show. Please refer to the following pages for download instructions. If you would like to purchase a Lead Capature App, please visit our Exhibitor Store via the following link: You will receive your login credentials from clientservices@theshowproducers.com approximately two weeks out from the expo. 12

14 BE SURE TO USE THE MOST UPDATED VERSION: SmallBiz Lead Capture App Directions 1.Either follow this link: or navigate to the Apple, Google or Windows App Store and search for SmallBiz Lead Capture and download the app and install. The first (Home) screen you will see when you open the app will look like this -> You will see this logo. Please download the app. When you click on the Scan leads button it takes you to login screen and you can login with the that is associated with your Expo registration. The password will be the unlock code. Press Scan Contact, and point the square at the QR code on an Attendee s badge. If you have not received a code and scanning is something that you have purchased or was included in part of your Exhibitor package, please alert the Small Business Expo staff.

15 When scanned, you will see the contact details which you must save. You can also modify, or tag them as cold/warm/hot or adding some notes to the record. You have to click the Save button after each scan or dismiss the contact and scan again. Merely scanning will not work. Also, you must sync scans in order for the phone and of the contact to display. You must click "Sync Contact Info" on the Home Screen. More details below: Make sure to save your leads. You will see your saved contact populate at the top of the list of saved leads under View Scans Tab on Home screen. You can view the scanned leads by clicking the view scans button at the Home screen. You can select any lead to view the contact info and /Call the Contact right from this screen or edit their contact information, update their rating or add notes and save the updated information on that individual. Sorting of the leads can be done by clicking on the Time ( sorted with Last scan first) and Alpha ( alphabetical) If you would like to yourself your leads, use the menu at the Home screen and select Send Lead list. You will receive FULL contact information in the.csv that is NOT viewable on the app. Please note that your leads will be sent to the address that you used to register for the app as well as any CC you have entered on this screen

16 Searching of the leads can be done by clicking the Search Contacts button and searching by Last Name While View Scans and Send Lead List are shown (based on the show you select from the drop down if you have scanned leads for multiple shows) search Scan is not shown dependent so it searches scans from any of the shows you scanned If you would like to sync your leads, use the menu at the bottom of the Home screen and select Sync with other services/sync contact info button. It pulls the phone numbers and the s of your scanned Leads to your device too. Enjoy the Expo

17 WORKSHOPS If you are conducting a workshop at the Small Business Expo, your designated workshop time slot and room location may be found on our website as well as in the digital ShowGuide. Our workshop rooms are pre-set with chairs and a head table. You will have approximately 15 mins to set-up prior to your scheduled workshop time. Please be sure to start and end your workshop on time as we have many other presenters. Each workshop room will have a designated Small Business Expo representative available to assist you. Each room will also have the following setup: Each room will also have the following setup: Standard projection screen Projector (with standard PC VGA Cable and Mac Cable) Wireless Presentation Clicker Microphone Speakers can be provided at the request of presenter. Please be sure to advise the staff member if you require sound amplification for your presentation. NOTE - You are responsible for bringing your own laptop to connect to the projector. DEADLINE TO SUBMIT WORKSHOP ASSETS: March 17th, 2016 Workshop Title - Should be short and catchy** Speaker Name, , and Emergency Mobile Workshop Description - Max 150 word **Titles and description are subject to approval of producer** IMPORTANT Workshops should be content rich, and NOT an advertisement. The most well attended workshops are those which are informative, as this builds trust with your audience. Please see the following page for tips on how to conduct a successful workshop. 16

18

19 PRINTING We recommend that you print all of your materials through the official Small Business Expo printing portal: (10% Automatic Discount Given to Exhibitors using this link.) Business Cards Retractable Banners Vinyl Banners Flyers Postcards Brochures Signs Catalogues & Booklets And anything else that you need for your business & booth Smartpress can take care of all of your printing needs and you don t have to worry about materials not getting to your booth! All exhibitor materials arrive together and will be delivered directly to your booth. You may also use this printing portal for any other printing needs and have the items shipped anywhere, not just the Expo. Deadline to place order is March 17th, 2016 Questions about printing or delivery? Call Matt Lamb at our print store (let him know this is for Small Business Expo): / matt.lamb@tbgprintstore.com ADVERTISING KIT Please be sure to check out our advertising kit, which contains all things Small Business Expo Promotion. You will find the following items to help you promote your exhibit at the show: Online Banner Ads Eblasts Flyers Logos Photos Sample Social Media Kit This is an excellent resource to use and contains great marketing materials for you to utilize to spread the word about your participation in the Small Business Expo! Be sure to contact Client Services for additional marketing, such as custom eblasts with your company logo! SHOWGUIDE ADVERTISING: If you purchased a Showguide Advertisement with your package, please see the Ad Specifications and submission guidelines on the following page. The Small Business Expo Showguide is DIGITAL and will be uploaded to our website. DEADLINE FOR SUBMISSION IS March 17th, LATE SUBMISSIONS WILL NOT BE ACCEPTED! 18

20 ART SUBMISSION PDF SHOWGUIDE AD SPECIFICATIONS FULL PAGE AD HALF PAGE AD TWO PAGE SPREAD PAGE SIZE: 8.5 x 11 AD SIZE: 7.5 x 10 PAGE SIZE: 8.5 x 11 AD SIZE: 7.5 x 4.75 PAGE SIZE: 8.5 x 11 (x2) AD SIZE: 7.5 x 10 (x2) ART SUBMISSION GUIDELINES* Please note that our ShowGuide is a digital publication and is not printed. You do not need to include printer s marks in your final PDF. FILE TYPE WE ONLY ACCEPT PDF, TIFF or high-resolution JPGs. PDFs are strongly preferred. For optimal display, all ads should have a minimum resolution of 300dpi (300 pixels per inch) and should be formatted for RGB color. FILE NAMING Please include your company name, expo city and ad size within your ad file. Example: Bloomberg_NY_Full.pdf For two page spreads, please send files separately and indicate in which order they should appear. Example: Bloomberg_NY_Full_1.pdf, Bloomberg_NY_Full_2.pdf FILE SENDING To send files to Small Business Expo, the finished ad to ClientServices@TheShowProducers.com. If your ad file is too large to be sent through traditional , you can send it to the same address using a file upload service such as Hightail or DropBox. Once the file is uploaded and quality checked, you will receive a confirmation . NEED HELP CREATING YOUR AD? If you do not have access to software that can create an ad in one of the formats listed above, we offer paid Design Services that can assist you with ad creation or conversion from its current format. Please call your Expo Account Rep. for more information about Design Services, or call the Small Business Expo main number: *Small Business Expo reserves the right not to publish any ad that does not meet the quality & specifications listed above. 19

21 HOW TO USE THE TEMPLATE CREATOR STEP 1 - Go to the page - Select the correct type of (Exhibitor, Workshop, Business Development Center ) - Select the correct City 20

22 STEP 2 -Fill in the Correct Company Information *MAKE SURE IN COMPANY URL YOU USE -Upload Company LOGO..

23 STEP 3 Check ALL information.. to make sure everything is correct COMPANY LOGO COMPANY NAME BOOTH NUMBER

24 STEP 4 -Send test to yourself -Send the Blast Materials to yourself

25 STEP 5 -Check your inbox for the sample and the blast HTML file (they will be sent in seperate s) *CHECK YOUR SPAM FOLDER IF YOU CAN NOT LOCATE THE *You can download instructions on how to upload this HTML to the most popular marketing providers... It s located within the eblast materials .

26 BE CONSIDERATE OF YOUR NEIGHBORING BOOTHS Please note that the use of loud music or amplification is prohibited. Please be respectful of your neighbors and not be disruptive. Security will be patrolling the aisles to enforce this. NO SOLICITATION POLICY It is our hope that you have a fabulous Expo! We try very hard to prevent attendees from soliciting our Exhibitors. There are signs posted throughout the Exhibitor Hall & we have staff patrolling the aisles making sure attendees adhere to this policy. If you do have a problem with an attendee, please let our staff know or take a note of the attendee s name so we can explain to them our strict No Solicitation Policy. If an attendee fails to follow this policy, we kindly ask them to leave. Thanks for your help with this! NETWORKING PERKS - NEW ADDITIONS TO THE SHOW NEW! Get Dotted : With our new color coded system, networking has never been easier. Upon arrival at the expo, attendees and exhibitors will be provided with colored Dots to indicate their industry affiliation. This is a great tool to break the ice and meet the right people in your field. Get Dotted and start making those valuable business connections! NEW! How-Tos: This new addition to Small Business Expo explores cutting edge small business topics relevant to your needs. These demonstrations, taught by industry experts, will take you step-by-step, through topics such as improving your SEO rankings, how to set-up a targeted Google Adwords or Facebook Campaign and many other important subjects trending today. NEW! Industry Meet-Up: Stop by and join our Industry MeetUp! Popular industries will be represented (including but not limited to Marketing, Start Ups, CEOs, Investors, Accountants, Lawyers and many more!) Meet with others to brainstorm, share ideas, and network with your peers in the business community. Industry MeetUp is first come, first serve and access is included with your exhibitor badge. NEW! #smallbizselfie: Enter the SmallBiz Selfie contest with your colleagues by taking a picture of your group at the entrance to the Expo and posting to your social media with hashtag #smallbizselfie. Winners will be announced and provided prizes during the VIP Networking Session before the final Main Stage Presentation. 25

27 CATERING The exclusive caterer for the the UIC Forum is Chart Wells. No outside food and beverage may be brought in. If you would like to order food and beverage for your booth, please contact them directly at NOTE: Deadline to submit your request is March 24th, FOOD SAMPLING Exhibitors may NOT bring in any food or beverage into the UIC Forum. The only exception is if an exhibitor manufactures, distributes, produces or sells food and beverage in their normal day to day operations. If and only if the exhibitor produces these items in their daily operations, they may sample food and beverage. Restrictions apply. Please contact Chart Wells at NOTE: Deadline to submit your request is March 24th, SMALL BUSINESS EXPO 26

28 CREDIT CARD AUTHORIZATION COMPANY NAME: CARDHOLDER NAME: CARD #: EXP DATE: SEC CODE: BILLING ADDRESS: BILLING ZIP: DESCRIPTION OF CHARGE: AMOUNT: $ PROCESSING FEE 4.95%: $ APPROVED GRAND TOTAL: $ CARDHOLDER SIGNATURE: By signing above, Cardholder acknowledges and agrees to the Small Business Expo Terms & Conditions found online at TheSmallBusinessExpo.com/terms. Cardholder agrees to pay the charge listed above and acknowledges that there are NO REFUNDS and NO CANCELLATIONS.

29 HOUSTON MIAMI PHILADELPHIA BOSTON CHICAGO DALLAS NEW YORK MINNEAPOLIS PHILADELPHIA SEATTLE SANDIEGO SAN FRANCISCO PHOENIX LOS ANGELES ATLANTA TheSmallBusinessExpo.com 555 8th Avenue, Suite 909 NEW YORK, NY

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