Capita Productivity Hub Combining secure private cloud with familiar Microsoft tools

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1 IT Enterprise Services Capita Productivity Hub Combining secure private cloud with familiar Microsoft tools

2 The freedom and agility which cloud unleashes directly impacts business performance. Cloud productivity tools enable us to connect to content, information and each other whenever, however and wherever we want. They are already revolutionising the way we work - as teams, as organisations and as individuals. However, for many organisations this freedom and agility remains unrealised because of the need to meet legislated or voluntary data security governance and commitments which cannot be met using the current generation of public cloud services. Imagine how you could embrace the cloud on your terms and transform your business with a solution that provides all the latest and familiar Microsoft tools and applications available in a secure, UK-based cloud environment. As an active and founding member of Microsoft s Cloud OS Network Capita have built a suite of secure services, underpinned by Microsoft technologies, to deliver a distinctive and fully managed private cloud solution. This is Capita Productivity Hub. Simply, this means that you get access to familiar Microsoft communication and collaboration tools, such as Exchange, Sharepoint and Lync, with security assured up to the OFFICIAL level. This will meet the most stringent of data security legislation faced by local and central government, health and financial businesses. Because this is a Software-as-a-Service you don t have to worry about upgrades or support because we provide an evergreen solution for you as part of the Productivity Hub. So, now you can truly embrace cloud computing securely wherever you are. Why you need Capita Productivity Hub You want to experience the efficiency and agility of cloud and as a service software and collaboration tools but are unable, or unwilling, to commit to public cloud services You need to comply with strict security, data protection and governance legislation You want the assurance that your data is held in a standards-compliant secure, UK-based data centre You want to embrace cloud computing and use the latest generation of familiar Microsoft tools You want to simplify your IT operations and want the benefits of both public and private cloud services without the risks and costs. Page 2

3 Built with security at the core Capita Productivity Hub is delivered via multiple highly resilient, UK-based data centres equipped with latest generation server, storage and network technologies. All data is stored and managed in the UK giving you peace of mind over data sovereignty and regulatory compliance. Comprehensive virus and spam protection are provided as standard, as well as options for data and archiving. Combined with the ability to integrate with existing services and locally stored applications and data, Smooth evolution Using our proven migration and onboarding process you can move to an up-to-date platform of collaboration, communication and productivity tools that sweep away outdated or legacy estates with none of the associated complexity. It s also an evergreen solution - continually upgraded to enable you to enjoy the benefits of the latest applications. Capita Productivity Hub will allow you to embrace cloud computing in a secure environment. Page 3

4 Key features Microsoft Microsoft tools in a secure, tier 3, UK-based private cloud environment. Cost savings Tangible cost savings by avoiding the costly and complex refresh programmes required by traditional IT. Security Secure access to the latest cloud-enabled productivity tools; reassurance on where and how your data is being stored, protected, transmitted and accessed. Availability Confidence of high availability service levels delivered via Capita s UK support teams. Pay as you go Predictable OPEX charging, pay only for what you subscribe to, on a simple and per-user basis. Budgeting becomes easier and flexible to your requirements. Freedom Freedom from the need and the cost of deploying, maintaining and supporting in-house servers, storage and application suites. Licensing The ability to leverage your existing Microsoft Enterprise Licensing Agreements across a cloud-delivered model. Evergreen Always updated, evergreen, IT infrastructure and services supported and updated on a constant and regular basis. Frameworks Ability to procure the service via the Government CloudStore (G-Cloud) Frameworks. Page 4

5 How is it delivered? Capita Productivity Hub is a fully managed private cloud service. This means that instead of managing dedicated on-premise server, storage, security and data centre network infrastructures you will use PCs, tablet and other connected devices to securely access the latest Microsoft tools and software hosted in our dedicated, private cloud environment. This dramatically reduces your IT administration overhead, freeing up skilled staff for key initiatives and innovation. Choose your model Capita Productivity Hub gives you the choice of two deployment models so you can choose the one that most closely meets your needs. Standard Standard is a fully managed secure, multi-tenanted service providing all of the key communication, collaboration and productivity features at a competitive price with no upfront or minimum commitment. Services are managed via the Standard Control Panel which allows simple, self-service administration of your users services. Fully licensed versions of all of Microsoft applications can be included on a pay-as you use basis. Select Select is suitable for larger organisations and provides a dedicated and highly configurable environment that allows you to leverage your existing Microsoft Enterprise Agreement for the provision of Office Productivity Tools. Select also provides you with a customised control panel and the ability to define mailbox sizes, quotas and other features to closely match your organisation s specific needs as well as security and governance requirements. Because Select is assembled to your specific requirements there is a minimum 12 month commitment for this service. Page 5

6 Ease of operation With Capita Productivity Hub your IT operations are simpler to manage, more cost effective and you can rest assured that you re compliant. You no longer have to worry about managing licences or upgrades when applications go out of support. Keeping you mobile Mobile working is increasingly the norm and with it comes the challenge of providing secure access to information while enabling effective collaboration between remote, flexible working teams. Capita Productivity Hub combines licensed access to the latest, familiar applications via web apps - the equivalent of the latest desktop applications optimised for delivery via browsers and on the latest generation of smart mobile and tablet devices. These come with secure, intelligent cloud-based storage keeping workers in sync wherever they are based. Flexibility Capita Productivity Hub is delivered using Capita Private Cloud so you can enjoy full flexibility to scale up or down to suit your changing business needs. You can manage peaks and troughs in your business and only pay for what you use. Collaboration & sharing Capita Productivity Hub enables secure sharing of data and documents across, as well as between, organisations. This means you can reduce costs and increase effectiveness as well as achieving key transformational digital objectives. Freedom Managing IT is most likely not your core business - but it is ours. Capita Productivity Hub removes the burden of routine maintenance and frees your IT staff to focus on how technology can improve your business and delivery of innovative services, rather than running infrastructures and applications. Page 6

7 Productivity Microsoft Office (Office Online & Office Pro) - tools to increase productivity by allowing y ou to share and edit documents on any device. Mail Microsoft Exchange - all your , calendars and contacts hosted within Capita Productivity Hub means you can manage and share tasks on PCs, laptops or desktops. Messaging Microsoft Lync - Improve communications effectiveness by knowing who is available and holding online meetings. Collaborate Microsoft SharePoint - embrace collaborative working with tools that make it easy. Hybrid support Many organisations will be happy using the tools you can access via the public cloud such as Microsoft s Office 365. If you don t have security or data sovereignty issues to worry about for the majority of your users, why not? But we also know that one size doesn t fit all circumstances so we can offer a hybrid approach to making cloud computing work for your business, As a Microsoft Cloud OS Partner Capita are ideally placed to deliver the optimal cloud solution tailored to your requirements. Did you know? Capita Productivity Hub is delivered to you through our advanced Capita Private Cloud service and you can connect via our 10Gbps wide area network. This means that you... Know your data is kept in our secure, state of the art, UK-based data centres Pay only for what you use so you can flex up and down as needed Can access more capacity in minutes to cope with unexpected peaks in demand Simplify your contracts with one supplier and one robust SLA Provision, manage and monitor services via our self-service portal, 24/7 Have access to thousands of business applications all pre-tested, pre-built and ready to go. Page 7

8 Our portfolio IT Service Management Cloud Private cloud Productivity hub Data lifecycle management Service desk ITSM platforms Software asset management Managed workplace Virtual workplace Apple managed service Mobility Enterprise Workplace Devices Applications Communication & collaboration LAN, WAN, wireless Unified communications Contact centres, voice Collaboration suite Sync & Share At Capita IT Enterprise Services we... Listen Create Deliver Listen carefully to what you need, finding out where we can add value and how we can drive down cost. Create a solution that innovates around your problems and meets your objectives. Deliver transformational IT, on-time, on-budget and to the highest standards. Want to learn more? Contact us at or visit

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