REDCENTRIC HEALTHCARE SOLUTIONS

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1 REDCENTRIC HEALTHCARE SOLUTIONS

2 REDCENTRIC AT A GLANCE Redcentric is an accredited N3 service provider with over a decades experience of delivering NHS network services.

3 DEDICATED N3 INFORMATION GOVERNANCE TEAM ACCREDITED TO STORE PATIENT DATA HSCIC APPROVED N3 AGGREGATOR AUTHORISED TO PROCESS HM GOVERNMENT DATA 13 YEARS OF EXPERIENCE WITHIN N3 PROVIDING OVER 12,000 N3 CONNECTIONS EXPERIENCED AND SUCCESSFUL G-CLOUD APPROVED SUPPLIER ACCREDITED TO CONNECT AND SUPPLY OVER JANET ISO 9001 & ISO PCI COMPLIANT HOSTING SERVICES 6 LOCATIONS THROUGHOUT THE UK SUPPORTING 1.3 MILLION USERS OF N3 APPS

4 N3 SERVICES N3 CONNECTIVITY Redcentric s N3 access services offer a reliable, secure, high bandwidth N3 connection. Our tried and tested approach to deployment allows customers to prepare their sites for N3 connectivity according to your timescale and budget. N3 HOSTING Redcentric offers secure hosting within N3 accredited UK data centres. Our resilient hosting environments utilise dedicated fibre links into our data centres providing the high levels of availability required for your organisation. N3 REMOTE ACCESS Our N3 remote access allows healthcare professionals to access N3 network services through a secure encrypted tunnel, providing access to services, information and applications. This service facilitates remote working and supports business continuity, while being highly scalable and flexible. N3 COMMERCIAL AGGREGATOR Redcentric was granted aggregator status by HSCIC, allowing us to assess and approve applications to connect to N3 from third party organisations. We can dramatically reduce the cost and time it takes to connect, as our team of experts work closely with your organisation and reduce the application process from months to weeks. Enabling better patient care, driving healthcare efficiencies and providing enhanced patient data security.

5 PRODUCT PORTFOLIO Redcentric provides a range of on-premise, managed and Cloud services that can help your organisation in driving down IT costs, increasing efficiencies and ensuring compliance. APPLICATIONS COLLABORATION INFRASTRUCTURE NETWORKS SECURITY MOBILE Mainframe Services IP Telephony DRaaS MPLS Encryption Mobile Devices Oracle Services Application Acceleration SIP Trunks Unified Communications Video Conferencing Calls & Lines Inbound Services Hosting & Colocation Data Management IaaS SaaS Hosted Desktop Virtualisation Hybrid Cloud Managed Exchange Server Load Balancing Metro Networks Business Internet Access Connectivity High Capacity Services Ethernet Fabric LAN & WAN N3 Network Access Wireless Network Services Firewall Network Security Mobile Data Mobile Minutes Mobile Device Management Mobile Device Recycling Network Monitoring Secure Remote Access

6 N3 AGGREGATOR SERVICES Redcentric was granted aggregator status for the N3 network by the Health and Social Care Information Centre (HSCIC). This means Redcentric is responsible for assessing and approving applications from third party organisations wanting or needing to connect to N3. Redcentric can aggregate the connections to the N3 network on behalf of approved software providers, commercial and third sector providers of health and social care services. Obtaining access to N3 requires detailed and extensive due diligence on the part of the supplier to ensure that is it able to match or exceed specific security and information governance standards required by the Department of Health and managed by HSCIC. Redcentric has a dedicated N3 information governance team that will advise, help and support companies through the strict process of application and connection. Onboarding on to the N3 network with Redcentric can dramatically reduce the cost, time and complexities it takes to connect. Our team will manage and take end-to-end ownership of the entire process, provide expert support and guidance throughout, along with solution design work and assist in mitigating business gaps and shortfalls. THE STEPS TO CONNECTING TO THE N3 NETWORK Prerequisites of connecting: 1. You must obtain a valid NHS sponsor for access in to N3; this can be any of the following: NHS Organisation NHS National Body Department of Health Redcentric cannot sponsor a connection. 2. You must have appropriate business justification as to why you require to connect into the N3 network. Redcentric gained approval for our N3 access application within a week and simplified how we connect to the N3 network. System C Connected Care

7 Documentation 3. First part of the application process to be completed Healthcare Information Governance Connectivity Assurance Process (HIGCAP) this will contain your business details, sponsor details, contact and contract information, and documented business justification. 4. Healthcare Logical Connection Architecture (HLCA) document to support the HIGCAP detailing your solution design for connecting in to N3. 5. A signed copy of Redcentric s N3 Acceptable Use Policy (AUP) is also required to be returned prior to access to N3 being authorised. Post Approval 6. Once Redcentric has approved your request to connect into N3, Redcentric will add you to the NHS register and provide you with organisation ODS codes. 7. Shortly after you will receive your user credentials to the Information Governance Toolkit (IGT) portal. Post Requirements Annual completion of the IGT is required. Annual renewing of your declaration of acceptance of use. Notification of change of circumstances (i.e. change of sponsor). For a more detailed step-by-step process on how to connect to the N3 network and see exactly what is needed within the documentation, download our webcast presented by our N3 specialist Mark Hall:

8 N3 SPECIALIST HSCIC APPROVED N3 COMPLIANT DATA CENTRES REDCENTRIC THE ULTIMATE VDI SOLUTION POWERED BY

9

10 REDCENTRIC VDI SOLUTION FAST, FLEXIBLE HOSTED DESKTOP Working in partnership with VMware and HP, Redcentric is delivering the ultimate healthcare VDI solution, which will significantly cut down clinician sign-in time, improve security of patient data and deliver efficiency for patients, while saving thousands of pounds from IT budgets in terms of maintenance, equipment and power costs. Redcentric will work with you to determine the specific desktop specifications required for your environment, understanding that every department is different; taking into account the differing CPU, RAM requirements, OS or storage needs that you may have. Our service offers hosted desktop access from the users computer utilising either a software client installed locally or a web browser. Remote access can be completed via an encrypted network connection and protected by two-factor authentication, including software and smart phone tokens to secure login. ENABLING BETTER PATIENT CARE AND SUPPORTING YOU IN TRANSFORMING THE DELIVERY OF HEALTHCARE SERVICES.

11 Our managed hosted desktop environments are delivered from our very own next-generation data centres located across the UK and combines enterprise-grade Cloud computing infrastructure from VMware and HP giving you the very best-in-class Software as a Service solution possible. A VDI SOLUTION THAT IS DRIVING EFFICIENCIES AND ENHANCING PATIENT CARE. Delivering the resilience and protection you need for critical medical applications delivered from data centres all connected for fail-over and resilience by a diversely routed, fibre optic network. Removing the cost for operating system upgrades and management of the hardware and software fleet. A scalable service designed to support as many users as you need from 100 to 1000s, delivering flexibility as you and your needs change. Driving efficiency for the clinicians with single sign-on, accessing clinical applications quicker and from anywhere. Allowing access to applications and information at the point of care. Enhancing your security and compliance with a simplified sign on process whilst all data stored centrally within accredited data centres. 24/7 UK-based support providing proactive monitoring and a patch programme capable of running patches within a test environment prior to rolling out ensuring no disruption to you and your users. Technology to improve the patient experience

12 DRIVING OUTCOMES THAT MATTER TO YOU... Having an innovative and experienced partner like Redcentric means staff can focus on providing healthcare and patients enjoy better standards of care. County Durham and Darlington, Acute Hospitals NHS Trust Redcentric don t fuss, they just get on, delivering reliable, consistent managed IT to us day in, day out. East Lancashire Medical Services This project was more than just housekeeping refresh, it was pivotal to KCH s on-going commitment to improve communication, efficiency and patient care across an extensive and demanding physical estate. King s College Hospital Trust is very important for us and our clients. We are dedicated to delivering vital radiology reporting services to the NHS and other healthcare providers and this deal with Redcentric acts to further improve our commitment to efficiency and quality. MEDICA Group Meeting project timescales as well as costs is absolutely critical to this project. Our customers need assured access to their Cloud-based systems via the N3 network, so continuity of our services is paramount. Redcentric has been impressive, the company s responsiveness and ability to pick up the phone around service design and questions that arise is really important. System C Healthcare

13 A SMALL SAMPLE OF OUR HEALTHCARE CUSTOMERS...

14 IN THE NEWS... HSCIC grant permission to connect approved third parties to the N3 network This builds on Redcentric s experience gained over a decade of providing N3 services and having added more than 10,000 connections in to the N3 network. REDCENTRIC EXPANDS CLIENT BASE WITHIN HEALTH SECTOR To improve on-going patient care, East Lancashire Services has contracted Redcentric for the provision of IT infrastructure services. CONTRACT WIN WITH HSCIC HSCIC embraces DbaaS from Redcentric to support a national healthcare programme, taking advantage of highly secure, reliable UK only data centre environments. Medica Group Completes move to Redcentric Medica Group signs deal to ensure super-fast, secure 24/7 access to radiology and imagery reports for over 50% of NHS trusts across the UK. NHS Contract Win Redcentric has won a new contract with an NHS partner. The contract, procured through the G-Cloud framework will see Redcentric provide a Hosted Desktop (VDI) and networking solutions as well as a unique solution engineered for application performance, providing fast processing and quicker application deployment. Healthy outlook for hospital data centre transition with Redcentric A major time-sensitive healthcare project has been kept on track due to the quick turnaround of N3 connectivity approval within a week.

15 SERVICE ASSURANCE, TAKING THE PAIN AND WORRY AWAY FROM YOU... Security and quality of service are key to our proposition, external evaluations and certifications are investments and validations of our processes. Our accreditations include: CESG

16 HARROGATE (HEAD OFFICE) CAMBRIDGE LONDON INDIA Central House Beckwith Knowle Harrogate HG3 1UG THEALE 2 Commerce Park Brunel Road Theale, Reading RG7 4AB Newton House Cambridge Business Park Cowley Road Cambridge CB4 0WZ READING 3-5 Worton Drive Reading RG2 0TG John Stow House 18 Bevis Marks London EC3A 7JB HYDE Unit B, SK14 Industrial Park Broadway Hyde SK14 4QF & Block II, 4th Floor White House Kundan Bagh, Begumpet Hyderabad

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