About Advent One. Contents. 02 What we do. 03 Infrastructure Services. 04 Cloud and Managed Services. 07 Hosting Desktop. 08 Phone.

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2 About Advent One Contents 02 What we do 03 Infrastructure Services 04 Cloud and Managed Services 07 Hosting Desktop 08 Phone Back up Recovery 12 Dev/Test 13 Contact

3 Making technology work. This is what we live and breathe. The solutions that simplify IT are the hardest to find, and finding them is what sets us apart. Our expert capability delivers reliable and practical outcomes, so you can get on with running your business. Your agenda is our agenda and we are with you for the long term. Advent One is owned by the people who make things work for you. We spend time getting to know your business back to front, because our business was built on giving the best service and always going the extra yard. Above all we are a safe and supportive partner. Since 2000 we have always been on shore, always remained adaptable and always been ahead of our clients changing needs. Our commitment to reliable delivery is why Advent One has been awarded over and over again by IBM. So chat to us about your technology problems. You may be surprised how we can make your technology work for you.

4 Technology doesn t stand still. Neither do we. What we do Our core products and services fall under three main categories. Our infrastructure business continues to thrive and our reputation and technical skill is unrivalled. We are specialists in IBM Systems and Technology with complementary offerings around networks, backup and security. Our secure, Tier III certified cloud enables a range of as-a-service offerings; from virtual desktops and hosted applications to full DevOps. All of this is brought together by a local 24x7 help desk with deep technical skills, offering both onsite managed services and managed cloud services. Above all, we make technology work for every IT environment and for every business. 02

5 Infrastructure Services Advent One helps build and manage a highly available and reliable IT infrastructure that meets your dynamic business needs. Our IT Infrastructure Services leverage years of technical experience and the unrivalled reputation of our highly awarded company. Our comprehensive Infrastructure offerings incorporate the planning, architecture, implementation and support within every project. With our offerings, you benefit from emerging trends such as virtualisation, Flash, software defined storage and networking, data centre consolidation and green datacentre. Making the complex simple and making technology work is our speciality at Advent One. It is all about our clients, not the sale, and when we can, we repurpose our clients technology to extend its life providing cost effective alternatives. Give us a call today to discuss how we can engineer a solution for you to improve performance while reducing cost and complexity. 03

6 Got a problem? We ve got a solution. Cloud and Managed Services Advent One provides a range of innovative cloud-based services to both public sector and commercial organisations across a range of industries. Whether your organisation requires a managed private cloud, self-service public cloud or a hybrid solution, Advent One has the expertise to advise, implement and support a system tailored to your needs. Our cloud services can be scaled according to your business requirements with the capability to add resources without server upgrades or downtime. In addition, we offer a wide range of managed service capabilities, where Advent One becomes an extension of your IT team, reinforcing key areas within your organisation and freeing up your existing IT department to focus on strategic projects that enable business innovation and growth. Advent One offer Standard, Premium and Flexi packages to suit all businesses. We understand that every business is different which is why our Flexi option is so popular. We can tailor any solution to meet individual needs to ensure simplicity and to avoid paying for unused resources. 04

7 Features 24/7 Australian-based service desk Our highly skilled technical team will monitor and manage your service around-the-clock Enterprise class data centre High security and maximum availability (Tier III certified) with unrestricted choice of carrier Secure local data centres Two local data centres provide you with peace of mind that your data is secure and backed up locally Enterprise class platform Built from the ground up by leveraging the 15 years experience we ve had with infrastructure clients Service reviews Scheduled reviews with a dedicated Service Delivery Manager Flexible resource model Scalable resources as required Highly awarded Our technical capability has been awarded time and time again providing you with confidence that you are in safe hands 05

8 When you understand the problem, you re halfway to the solution. 06

9 Hosting Desktop At Advent One we offer Hosting or Platform as a service (PaaS) to manage hardware, software, servers, storage and other infrastructure on the behalf of our clients. Our hosting platform is built using our proven track record with infrastructure systems to provide enterprise class services to our clients. The platform allows our clients to host workloads within our cloud and leverage existing SAN, LAN, Backup, Security and Communications infrastructure without the need for capital purchases. Instances can range in size and complexity, with access provided via public IP addresses, Remote Desktop or secure VPN. Our unique selling proposition is the flexibility available to our clients. Working closely with our local expertise, we are able to architect a range of solutions with senior consultants able to optimise for performance, availability and budget. Benefits to your business Customised solution Security High quality service and support Adaptability in service delivery Professional advice Virtual Desktop Infrastructure (VDI) is a powerful form of desktop virtualisation which enables fully personalized desktops for each user with all the security and simplicity of centralized management. This VDI is accessed over a network using remote display protocols. Functionally, the user will have the same desktop look, feel and experience as running a local desktop - without the operational overhead for the IT department that comes with it. Advent One are able to deliver virtual desktops and applications through a single VDI platform providing clients with access to all of their virtual desktops, applications and online services through a single workspace across devices, locations and connections. VDI is highly flexible and much more secure whilst also facilitating easy disaster recovery, remote working and remote management/support. Benefits to your business Reduced burden on internal resources Secure data Anywhere/Any device access of virtualised workstations Reduced cost Backed up and ready to recover 07

10 Our relationships are long-term, so your problems aren t. Phone Advent One IP telephony is a business grade phone system provided over a standard internet protocol connection (VOIP). The technology allows clients to have all the features (plus more) of an in-house solution without all the cost and complex equipment associated with it. The PBX solution from Advent One is a cost effective way for clients to deploy and run an enterprise grade phone system. Each organisation receives dedicated infrastructure and phone lines which are managed by Advent One as a private phone system. This allows users to work from anywhere through a single phone system. With the system operating entirely within the cloud, it is always accessible from any location with an existing broadband service. Benefits to your business Fully managed by Advent One No large capital outlay Predictable monthly costs Fully scalable and easy to deploy Not restricted to geographical location 08

11 Advent One managed is a hosted Microsoft Exchange solution for business . The Advent One solution syncs all of your mail, contacts and calendars to enable you to work from anywhere and on any device. Coupled with the latest in antispam filtration and anti-virus detection, Advent One s offering provides any business with a secure, offsite business class solution without all the licensing, hardware, support and maintenance headaches. Advent One s solution works seamlessly with MS Outlook, Apple ios and Android devices. Clients can access their from anywhere with an internet connection using their own device or a standard web browser. This is all backed by a local Australian based support team, who are on hand to assist with any issues. Advent One is a full featured solution, delivered as a managed service on a simple predictable price-per-user per-month basis. Benefits to your business Securely access your and calendars from anywhere with an internet connection. Predict costs through a fixed per user monthly pricing structure Eliminate capital investment in your own servers and infrastructure by moving to an Exchange as a Service solution that scales on-demand Reduced burden on IT with licensing and upgrades managed by Advent One LDAP or Active Directory- integration for single sign on and for other Apps or Systems 09

12 Work your technology harder. Backup Recovery Backup as a service (BaaS) removes the need to deploy and manage your own backup solution by delivering it as a service with the flexibility of scaling your storage needs as required. Through the use of innovative technology Advent One are able to deploy a single onsite tool to capture unique, changed blocks and send them to our cloud in a WAN optimised way. Our clients can then recall these backups from offsite or leverage the benefits of cloud by using our compute with their data. Benefits to your business Stable, secure infrastructure Flexible backup windows Ability to leverage our compute for DevOps Reduced burden on IT staff Managed backup solution removing the pain of backup Disaster Recovery as a Service (DRaaS) provides businesses with cost-effective disaster recovery services offering critical application-based replication and recovery within a managed environment in the cloud. Companies that are affected after natural disasters or server failure lose a lot of revenue. In addition to revenue loss, research has shown that companies suffering unexpected downtime as a result of a disaster are more likely to go out of business than companies that have a DR plan in place. Benefits to your business Reduced risk Reduced complexity Fast recovery Cost effective 10

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14 Dev/Test Test and dev is crucial for ensuring your code is ready for prime time but it can be costly and complex to create and manage your own development, staging, and production environments. By leveraging Advent One s Dev/Test solutions we can decrease dev ops time for rapid development cycles. You are ensured safer and better performing systems with less downtime and faster deployment of changes Benefits to your business Rapid application development Faster release cycles Improved quality Simplicity 12

15 Contact Advent One. When you talk with Advent One, you will notice a difference. Our business is owned, here in Australia, by the technology experts who make your technology work. Melbourne IBM Tower, Level 6 60 City Road Southbank, VIC 3006 Call Us Us Sydney IBM Centre, Level Pacific Highway St Leonards, NSW 2065 Call Us Us adventone.com The IBM logo and the IBM Premier Business Partner mark are trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide. Other company, product and services marks may be trademarks or services marks of others.

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