MANAGEMENT SOLUTIONS SAFEGUARD BUSINESS CONTINUITY AND PRODUCTIVITY WITH MIMECAST

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1 MANAGEMENT SOLUTIONS SAFEGUARD BUSINESS CONTINUITY AND PRODUCTIVITY WITH MIMECAST

2 Enabling user efficiency with a cloud-based platform With productivity, revenues and reputation at stake, an outage or security breach could cause major disruption for any organisation. As an ongoing business priority, management is becoming increasingly complex and costly for many organisations; high levels of availability and access via a growing range of devices is essential to safeguard productivity; security must be ensured in the face of continually evolving threats; and with more and more valuable corporate data held in systems, and ever more stringent regulations, reliable and effective data management and resilience is paramount. Large enterprises have typically deployed multiple point solutions to address different management challenges. This can, however, make it difficult to respond to new business needs, regulations and security threats. Computacenter partners with Mimecast to provide a suite of cloud-based solutions that address these challenges and encompasses archiving, security and continuity services. We can help you modernise, transform and manage your corporate and data by moving these essential services to the cloud, supporting systems whether on-premises, hosted or in the cloud. In short, we can help you optimise and manage your messaging environment as a strategic service.

3 Key priorities when considering an management strategy Compared with managing an on-premise infrastructure, implementing a cloud based strategy has many advantages, including reduced cost and complexity. However, to ensure your organisation experiences the full benefit of cloud-based management there are several points that need to be considered: Leverage intellectual property Guarantee mail availability Eliminate consumer cloud Easily scale with growth Support a mobile workforce Balance productivity and security Unlock the powerful potential of data held in your archive to drive better business decision making and productivity. Supporting the business requirement for always-on to protect against the risk of downtime, lost productivity and data, and supporting business continuity planning. Providing enterprise productivity capabilities to enable users and ensure security and compliance, negating the need for insecure consumer services. Adapt to the fluid needs of business to scale their services in line with business requirements, without compromising availability and security. Enable users to work more flexibly across a range of devices and locations with desktop and mobile self-service apps, whilst retaining full centralised control. Balancing the requirements of busy users who demand a resilient and accessible service, whilst meeting regulatory requirements and maintaining central control. Balance Productivity and Security Leverage Intellectual Property Support a Mobile Workforce Availability Guarantee Easily Scale with Growth Eliminate Consumer Cloud 3

4 Mimecast management solutions explained Mimecast offers archiving, continuity and security management services optimised for Microsoft Exchange and Office 365. Unlike other solutions, these vital messaging services (anti-virus, anti-spam, policy management and encryption, archiving and ediscovery tools) are delivered from a single, integrated service in the cloud, helping you to: 1) Protect your organisation by improving and data security from the growing volume and sophistication of security threats faced every day. Mimecast protects organisations from spam, viruses and malware, and from data leaks. There is also protection from more sophisticated attacks like spear phishing, where is being used for a targeted attack against individuals (and their data) within the organisation. 2) Ensure your organisation carries on even when the primary service is out of action. Backed by a 100% service availability SLA, Mimecast Mailbox Continuity steps in to deliver to end users during planned and unplanned outages of your corporate service. Managed from a single administration console, and with no additional on-premises hardware required, Mimecast helps simplify your network and reduce administration. Desktop, web and mobile applications give users uninterrupted access to live and historical , ensuring that they always have access to the information they need. 3) Archive rapidly growing volumes of communication and associated files or data safely in the cloud rather than in your own infrastructure. Mimecast provides a more effective and economic way to meet your compliance, governance or regulatory obligations and provides advanced tools for e-discovery. Simplify your environment, mitigate related risks and meet compliance needs with these three modular solutions: Mimecast Security: Leading protection with a 99% anti-spam with % false positives and bulk mail detection, 100% anti-malware including zero-day protection, and 100% availability SLA. Unique privacy with zero-drag security gateway, which passes through the gateway without storing it to eliminate legal, latency and privacy concerns. Advanced protection for information in transit to reduce the risk of snooping and interception. Significantly reduced cost and risk cloud security platform which removes the need for all other security point solutions, on the LAN and in the cloud. Mimecast Continuity: Access to during outages is provided through the web-based Personal Portal, desktop and mobile apps, giving users access to their in real-time while your core infrastructure is offline. Continuity management is provided for administrators for complete control of failover events and outages. Variable outage durations are supported, from 24 hour outages through to seven day full failover outages. Mimecast Archive: Boost user productivity and insight with instant access. The Mimecast archive is a highly accessible, bottomless mailbox for all inbound, outbound and internal . This means end users can rapidly search and retrieve their data, through a choice of desktop tools and mobile apps. Provide central control, security & governance. Administrators retain control of retention policies, with three encrypted copies stored in separate locations. Granular litigation hold, ediscovery and reporting capabilities help meet legal and compliance requirements. Lower IT overhead & rapid ROI. Mimecast s archiving solution means a lighter load on servers and fewer technical support requests for archive searches, lost s and mailbox performance issues. Comprehensive storage without the need to invest in new hardware or software. Peace of mind. Multiple geographically dispersed data centres offer built-in redundancy and support a 100% service availability SLA. 4

5 Empower your workforce with a range of end-user applications Mimecast offers a range of highly integrated, feature rich and intuitive desktop and mobile applications. They enable end users to work smarter and respond quicker through rich security, rapid archive search and access, always-on inbox and large file sharing capabilities. Whether in the office or on the road, users have comprehensive access to their critical data, while administrators retain full control. Data Security & Compliance Mimecast s Secure Gateway provides: - Granular gateway security and content management control - Granular retention policies - Automated legal hold with full audit logs - Policy enforcement across all platforms and devices Continuity Mimecast enhances O365 with: - 100% service availability SLA - Automatic failover and failback during and after an outage - Real-time access to via multiple devices during outages Archiving & ediscover Mimecast enhances O365 with: - Granular and scalable search tools for users via Outlook and from mobile devices - An escrow and unlimited data archive with admin control - Full data archived in the cloud Data Privacy Mimecast enhances O365 and protects users with: - Integrated DLP and encryption - Document metadata stripping and conversion - Data residency assurance as all data is held in the UK as a single legal region System Integration Computacenter enables the integration: - Of messaging environment components, forming an end to end solution - Desktop and mobility platforms supporting usage anywhere Platform Management Computacenter supports cloud based platforms with: - Comprehensive ITIL based management of holistic messaging environment - Management of partner ecosystem on customers behalf - Centralised Service Desk providing single point of contact to users for any messaging platform incidents or requests. 5

6 Holistic support for enhanced management While cloud services such as Mimecast s solutions offer greater flexibility and lower overheads, they can pose challenges in terms of managing the transition, maintaining service levels and safeguarding data security and integrity. Computacenter has extensive experience in the build and operation of messaging and collaboration platforms, across on premise and cloud based platforms. We are experienced at the build and aggregation of cloud services to provide enterprise class services to enable users. Furthermore we can provide end to end services from procurement to lifecycle management of users and your messaging platform to optimise the costs and complexity of your solution. For example, we will help you understand the licensing implications of changing software models and ensure you get the best value for money, before helping you migrate , users, data. With the largest project practice for Microsoft Exchange in the UK, which migrates around 200,000 mailboxes annually, we have developed proven best practices for these processes that maximise efficiency. Resilient user-centric and collaboration solutions Computacenter can help develop your and collaboration solution, in conjunction with Mimecast technology, to offer a fully resilient and flexible enterprise platform for your users. We assist organisations in the design and development of services in both on and off premises environments, as well as the supporting infrastructures to enable a secure, resilient and mobile platform for business. We can transition and migrate your users from legacy infrastructures and platforms, and then provide and manage the complete solution on an ongoing service basis, saving you from the complexities and challenges of operational management and allowing you to focus on enabling your business. We have extensive experience in delivering platform solutions and transformations across both on and on premises deployments, and in partnership with Mimecast offer a unique proposition to support your mobile cloud ambitions in a secure and robust manner. Mimecast for Outlook archive access and productivity tools integrated with Outlook on any device. Mimecast for Mac archive access and productivity tools from Mac desktop. Mimecast Personal Portal web-based archive and productivity tools; accessible from any browser. Mimecast Mobile apps for iphone, ipad, Android, BlackBerry and Windows Phone. 6

7 Computacenter and Mimecast Fact File Computacenter has 50 expert end-user computing consultants Microsoft Gold Cloud Deployment partner 100,000 Office 365 seats sold More than 200 vendor accreditations including Microsoft, Citrix, HP, Lenovo, Apple and NEC Mimecast featured in the Gartner Magic Quadrant for Secure Gateways 2014 as a Niche player demonstrating their innovation, agility and capability for security services Mimecast featured in the Gartner Magic Quadrant for Enterprise Information Archiving 2014 as a Challenger player demonstrating their qualities as a strong archiving vendor who has continued to innovate and experience exponential growth To find out more about Mimecast and Computacenter s management solutions, contact your Account Manager or

8 Computacenter (UK) Ltd Hatfield Avenue Hatfield Hertfordshire AL10 9TW United Kingdom T: +44 (0) Computacenter is a leading independent provider of IT infrastructure services and solutions. From desktop to datacenter, we help our customers minimise the cost and maximise the value of IT to their businesses. We can advise organisations on IT strategy, implement the most appropriate technology, optimise its performance, and manage elements of our customers infrastructures on their behalf. Computacenter operates in the UK, Germany, France and the Benelux countries, as well as providing transnational services across the globe. Computacenter 2015

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