IT Enterprise Services

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1 IT Enterprise Services Enterprise Mobility Management...in the cloud. Powered by Is your enterprise mobile ready?

2 The mobility challenge is on. By 2020 Gartner predict that 26 billion devices will be connected to the Internet of Things. Cisco predict this to exceed 50 billion. In just one year, the number of devices managed by the enterprise has increased by 72% [1]. The power of mobility We understand that you need choice and flexibility. You want your users to collaborate and communicate anytime, anywhere, on any device. You need a single mobility solution that enables you to easily manage any mobile device, any mobile operating system and any mobile deployment - giving you the power of any, any, any. Greater agility, productivity and collaboration across your workforce calls for an effective enterprise mobility service that manages devices, applications and content seamlessly. One that caters for professional and personal use on the same device and one that enables you to embrace BYOD and CYOD. How do we balance freedom and empowerment with information security; or choice with complexity, while improving business processes? Imagine your enterprise in the palm of your hand; all users connected, productive and free. That s the power of Capita s enterprise mobility management service; always connected, always managed and always secure. Enabling the right experience Achieving the right balance between security and a great user experience is key to success. But define security; it s not just about encryption, data integrity or even just having a secure connection. How can you ensure that all devices, accessing wireless networks, are properly authenticated and permitted with the right type of access? Providing a tailored mobile experience, using devices of choice for many different work styles is what we mean by a great user experience. This, coupled with robust security and centralised control for the CIO, enables you to achieve the perfect balance with one integrated solution. We can take you there. Page 2

3 What is your mobility challenge? If you re looking to... Improve remote/mobile working and staff productivity. Reduce the cost and complexity of on-premise services with a utility cloud platform - price per user. Implement a single, secure solution to manage all devices and all operating systems. Enhance the user experience with complete mobile, app and content management. Simplify IT management with self service portals, admin console and intuitive knowledge hub. Guarantee data and device security with UK data sovereignty. Reduce travel costs and carbon footprint. Find a partner to help you build your mobility strategy....we can help. Our solution building a truly mobile enterprise Capita has designed and built an innovative, flexible enterprise mobility management service in the cloud. Powered by AirWatch, the leading provider of mobility platforms for 5 consecutive years, Capita has engineered this service specifically for UK enterprises with security and regulatory compliance requirements. Every Mobile device Mobile OS Deployment All Mobile assets Any Mobile device Mobile app Ownership type This service combines innovative mobile technology with Capita s distinct business transformation and ITIL service management expertise. Our dedicated mobility team can design, configure and support a tailored mobility solution for your business. One Platform Codebase Console Y I Page 3

4 Key benefits Highly secure Delivered via our Capita Private Cloud, hosted in our Tier 3, UK based data centres. We can guarantee data security up to OFFICIAL and UK data sovereignty. Lifecycles Full lifecycle management and protection of smart devices and tablets with support for all leading mobile OS platforms. Pay as you go Pay only for what you use. Scale up or down as your business changes and tailor your service for different user types. Managed A fully managed service with robust ITIL v3 service management and self-service support. Evergreen Delivered as a service, our enterprise mobility platform will continually update, giving you an ever current service. Self service A portal for end users, IT teams and administrators; ensures low-touch, efficient turnaround for routine activities. Migration Fully supported migration from existing services and processes. Control Complete control over all devices. Streamline the management of enterprise apps and content with granular policies. Have confidence to manage lost or stolen devices. User experience Enhanced end user experience through the portal providing dashboards and reports. Automation Rapid, highly automated deployment across thousands of devices - giving you faster return on investment. Time & place Location and time based policies for device and app management. Page 4

5 Mobile device management - Imagine a single, secure, centrally managed MDM service. One where your IT team can: Manage all Android, Apple, Windows or BlackBerry devices. Quickly enrol devices in your enterprise. Configure and update global or individual device settings over-theair. Secure devices differently based on device ownership, user type etc. Rapidly selectively wipe corporate data from devices, leaving personal data in tact. Mobile application management - Picture a single platform that enables IT to manage the full lifecycle of mobile apps. You can: Easily provision, deliver, secure and retire mobile apps across all selected devices - corporate and employee owned. Separate personal and corporate apps and data. Develop and configure required management and security features. Update apps centrally saving time and money. Mobile content management Accessing corporate data, on the move, is advantageous. But what about browsing, editing and collaborating on documents in motion? With MCM you can: Securely access, manage and collaborate on enterprise documents in different repositories such as Microsoft SharePoint. Securely edit, review, share and distribute documents. Encrypt all corporate attachments or view documents using authorised apps. Restrict, copy/paste, screenshots or sharing of corporate content on external storage. Container management Separate corporate & personal data Maintain privacy Secure resources Mobile management Choice of deployment Integrated infrastructures Secure inbox Mobile browsing management Customised settings Secure browsing policies Secure browser app Collaborate in real time; securely browse corporate intranet content without the need for device-wide VPN. This is how we strike the perfect balance between enterprise security and a great user experience. Mobile content management Browse, edit, collaborate on the go Collaborate in real time Intuitive user experience Mobile device management View & manage from central console Dashboard & reports Update device settings Secure mobile devices Mobile application management Enterprise app store Manage app lifecycle App whitelist / blacklist App wrapping Let s get your enterprise mobile - transform the way you work. Page 5

6 Container management Critical protection for enterprise data in a mobile world. We deliver: Standardised enterprise security and data loss prevention strategies across mobile devices via flexible containerisation. Complete separation of corporate and personal data. You can see corporate apps alongside personal apps whilst protecting data within each container. Secure corporate resources and maintain employee privacy. Mobile browsing management Enabling secure and safe browsing for interactive employee experiences. Our service enables: Secure browsing with the ability to configure customised settings to meet unique business or end user needs. You to define and enforce secure browsing policies from the central admin console. Enterprises to enable mobile browsing without compromising security. Mobile management Empowering your employees to work securely on the go. Flexible options allow you to tailor our solution to your business or security requirements. Integration with existing infrastructures ensures you are maximising your technology investments and ensuring security for your mobile . Support for a range of infrastructures - Office 365, Microsoft Exchange 2003/2007/2010/2013, Lotus Traveler, and Google Apps. Tiered service options A per device, per month pricing model offers a choice of tiers to allow you to make informed choices about how you want to embrace enterprise mobility. Startup Enterprise Advanced Core MDM Corporate mail Container Enterprise app store Secure inbox App wrapping Secure browser Secure content (view) Telecom usage management Secure content (collaborate) Page 6

7 Why Capita ITES? UK s leading IT & business process outsourcing company. Listed in Forbes Top 100 innovative global companies - Top 3 in the UK. Proven expertise in delivering secure, managed IT services to public and private sector organisations. Range of additional service options to enhance your mobility management. Experts in data security, PSN compliance and information assurance. Proven to mobilise key business processes efficiently. Why AirWatch? Leader in Gartner Magic Quadrant for 5 consecutive years. Leading enterprise mobility management provider and an integrated part of VMWare s end user computing vision. Scalable enterprise architecture supports deployments of 100s to 1000s of devices. Securely integrates infrastructures, systems and deployment both in a cloud or on-premise environment. Offers flexibility to migrate from one deployment to the other. The AirWatch platform has over 15,000 deployments across the globe and more than 50% are in the cloud. Getting you mobile... At Capita we create mobile solutions with your users in mind. We design and optimise mobility management in a way that delivers the best user experience for productivity and gives you peace of mind that your mobility and IT are in the safest hands. Page 7

8 Our portfolio... IT Service Management Cloud Private cloud Productivity hub Data lifecycle management Service desk ITSM platforms Software asset management Managed workplace Virtual workplace Apple managed service Mobility Enterprise Workplace Devices Applications Communication & collaboration LAN, WAN, wireless Unified communications Contact centres, voice Collaboration suite Sync & Share References: [1] Citrix Mobile Analytics Report February 2015 At Capita IT Enterprise Services we... Infographic sources Cisco.com; ipass; Citrix Mobile Analytics Report Feb 2015; CBI.org Employment trends Survey; Fliplet; Inc magazine & Intuit infographic; Idc.com; Mobilestatistics.com Listen Create Deliver Listen carefully to what you need, finding out where we can add value and how we can drive down cost. Create a solution that innovates around your problems and meets your objectives. Deliver transformational IT, on-time, on-budget and to the highest standards. Want to learn more? Contact us at or visit

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