DR. SYLVIA MILLER. ASSOCIATE PROFESSOR DEPARTMENT OF BUSINESS CAMERON UNIVERSITY (580)

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1 DR. SYLVIA MILLER ASSOCIATE PROFESSOR DEPARTMENT OF BUSINESS CAMERON UNIVERSITY (580) EDUCATION: Ph.D., University of Oklahoma, Major field of study: Business Education Minor field: Marketing Dissertation title: Benefit-Cost Analysis of Adult Business and Office Programs in Oklahoma Area Vocational-Technical Schools Master of Business Administration, University of Oklahoma, M.A. (History), University of New Mexico, B.A., (With High Honor), Southeastern Louisiana University HONORS: Recipient of Teaching Excellence Award from Cameron School of Business, May Member, Phi Kappa Phi National Honor Society (elected to membership 1965, Southeastern Louisiana University) Charter Member, Cameron University Chapter Phi Kappa Phi National Honor Society PROFESSIONAL MEMBERSHIPS: Member, Association of Professional Marketing Educators Member, Association for Business Communication

2 EXPERIENCE: PRESENT: CAMERON UNIVERSITY DEPARTMENT OF BUSINESS. Current rank: Associate Professor (Tenured). Graduate Faculty (temporary) Instructor, Business Department, Cameron University Assistant Professor, Business Department 1989 present Associate Professor, Business Department Courses taught in recent semesters: MKTG 5513 Contemporary Marketing Problems (taught on-campus and at four sites in Europe) MKTG 4483 Seminar: Marketing Problems (Services Marketing) MKTG 4473 Seminar: Marketing Management MKTG Advertising MKTG Retailing MKTG 3413 Principles of Marketing BUS 3113 Business Communications BUS 1113 Introduction to Business SYLVIA MILLER: SERVICE Service ( ) Chair, Departmental Assessment Task Force Chair, Departmental Committee on Committees Secretary, Departmental Curriculum Committee

3 Editor, School of Business Newsletter Record of service in prior years: SERVICE TO THE DEPARTMENT: Chair, Departmental Assessment Task Force ( , ; , ) Chair, Departmental Accreditation Task Force ( ; ) Chair, Departmental Committee on Committees ( ; ) Chair, Altus Task Force, Spring Member, Departmental Curriculum Committee (1996 present) Editor, monthly School of Business Newsletter (1996 present) Departmental United Way representative Many other departmental committees SERVICE TO THE UNIVERSITY: Universit y Research Committee (t wo terms, one as secretary) Universit y Curriculum Committee (two terms, o ne as secretary) Faculty Council (two terms) n n Various committees of Phi Kappa Phi National Honor Society Scholarship Committee (Member) Banquet Committee (Chair) SERVICE TO THE PROFESSION: Chair, Faculty Transfer Cur riculum Committee (Statewide OSRHE committee) for Business Communications, September Consultant, Houghton-Mifflin Press Moderator, Marketing session, Southwest Business Symposium, April 2001.

4 SERVICE TO THE COMMUNI TY: Current year: Prior years: Secretary, Lawton-Fort Sill Art Council (an Arts for All Organization with approximately 120 members) Treasurer, Lawton-Fort Sill Art Council (2 terms, ) President, Southwest Oklahoma Opera Guild, Treasurer, Southwest Oklahoma Opera Guild, PTA President, Pecan Grove Elementary School, Other PTA offices also held SYLVIA MILLER - SCHOL ARLY ACTIVITIES: Publications: Teaching Ethics in the Business Communications Course Requires a Two-Pronged Approach. Published in Proceedings of the Southwest Business Symposium, Computer Usage in the Business Communications Course: What the Literature Shows. Published in Proceedings of the Southwest Business Symposium, Business Education as an Investment: Some Issues in Considering Benefits and Costs. Published in Proceedings of the Southwest Business Symposium, Conference Presentati ons: Using Survey Data to Enhance the Assessment Process (with T. K. Bhattacharya) presented at the Southwest Business Symposium, Edmond, OK, April Techniques for Improving the Collaborative Writi ng Experien ce in the Business Commun ications Class presented at the Southwest Federation of Administrative Disciplines (SWFAD), New Orleans, LA, March Teaching Evaluations: Impetus for Change? (with Dr. Suzanne Clinton) presented at the American Society of Business and Behavioral Sciences, Las Vegas, NV, February How to Write Perfect Recommendation Letters for Less-than-Perfect Students (with Roxanne Gooch) presented at the Business Administration Educators Association Annual Meeting, Texas Southern University, Houston, TX, October 1996.

5 Teaching Ethics in the Business Communications Course Requires a Two-Pronged Approach presented at the Southwest Business Symposium, Edmond, OK, April Computer Usage in the Business Communications Class: What the Literature Shows presented at the Southwest Business Symposium, Edmond, OK, April Effect of Formal Training on Student Perceptions of Preferred Physical Characteristics of Resumes (with Dr. Sue Seymour) presented at the Academy of Business Administration Annual Conference, Las Vegas, NV, February Resume Preferences of Southwest Oklahoma Human Resource Managers (with Dr. Sue Seymour) presented at the Association of Business Communication - Southwest Federation of Administrative Disciplines Conference, San Antonio, TX, March Business Education as an Investment: Some Issues in Considering Benefits and Costs at the Southwest Business Symposium, Edmond, OK, April Presentations to Business Department Faculty: Teaching Ethics in the Business Communications Course. March, Computer Usage in the Business Communications Class: What the Literature Shows. March, Preferences of Human Resource Managers Regarding Physical Characteristics of Resumes (with Dr. Sue Seymour). February, Research in progress: Do Teaching Evaluations Matter? (with Dr. Suzanne Clinton). Has been submitted to appropriate refereed journal. Marketing the Military: An Analysis of Military Recruitment Slogans from World War I to the Present research paper now in progress. Plan to present at Business Forum in April Professional activities: Moderator of a Marketing session at the Southwest Business Symposium, Edmond, OK, April 2001.

6 Spring 2001 served as consultant for Houghton Mifflin Press for review of text (Scot Ober, Contemporary Business Communications) Consultations: In support of the concept of the interactive university: Spring 2002 Currently consulting (with my Advertising class) with Hospice of Lawton (a United Way Agency) to prepare a marketing plan for use by the organization. Spring Consulted (with my senior marketing seminar on Services Marketing) with the Museum of the Great Plains on the preparation of a fund-raising brochure which the Museum will use as a promotional tool for prospective donors. The text and layout of the brochure was completed during the spring semester Spring 2001 My senior marketing seminar on Services Marketing designed the cover for the current University Catalog.

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