This is the cloud that helps enterprises move faster

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2 This is the cloud that helps enterprises move faster Are you empowered to react at a moment s notice and thrive in today s complex, changing world? Adopting the cloud shouldn t mean giving up anything we believe it should be about getting more without compromising on what you need. Things should simply work together. Tools should be intuitive to use. Your business shouldn t fit the cloud rather, the cloud should fit you. And you should get the security and reliability that you expect. Organizations can transform by adopting innovative technology that creates value, makes money and differentiates them in the market. With cloud services, businesses have the opportunity to improve performance, accelerate time to market, and more effectively deliver on customer needs if the company s strategy and technologies support that. At Microsoft Services, we understand that each and every business is unique. From healthcare to retail, Productivity manufacturing or finance no two businesses operate the same way. That s why Microsoft Services can tailor the Microsoft Cloud to meet the needs of any enterprise. Social Platform Insights Organizations must focus on the importance of building cloud strategies because cloud computing will become critical to them whether they plan for it or not. Gartner, Inc., 2014 planning guide for cloud computing, October 3, 2013

3 The best enterprise-class, end-to-end productivity Be productive anywhere, anytime with Office 365 Richest end-to-end productivity solution Work from anywhere on the device of your choice Enterprise-grade security and management

4 Get provisioned and operating quickly on Office 365 Get Started. Try a production environment for up to 250 users and 90 days. Onboard. Provision all Office 365 services. Enhance. Accelerate Office 365 productivity, education and adoption with Microsoft Services. The team has shown a commitment to working with us every step of the way to ensure our successful transition to the cloud. That kind of reassurance is invaluable. Christian Revelli, Group Chief Information Officer, Steria 4

5 Flexible approach to onboarding to Office 365 Microsoft Center included as a feature of the service, designed and intended for most customers* feature of the Office 365 Service Direct remote assistance provided by Microsoft Office 365 onboarding expert of all users/organization wide access to Office 365 services via Microsoft Office 365 onboarding expert or customers wanting local assistance for their onboarding feature of the Office 365 Service Assistance for Office 365 Project management and technical assistance of customer deliverables in Technical assistance for configuration of customer on premise environment, applications, and infrastructure Technical guidance and education on administration capabilities or customers wanting enhanced cloud service experience feature of the Office 365 Service Assistance for Office 365 Service Enhancements Customers can purchase service enhancements with or without Assistance for Office 365 to support a richer user environment including services such as: Active Directory Federation Services Configuration or 3 rd party directory enhancements Complex hybrid coexistence configuration SharePoint Online Content Migration Assessment

6 Microsoft Services: Assistance for Office 365 Microsoft Services provides consulting for customers looking for an extra-level of local assistance and technical guidance as they onboard to the Office 365 cloud service. Enterprise-class project managers and deployment consultants to help you navigate through the onboarding experience Help to manage the configuration of your local environment as required by the Microsoft Center Assistance with technical guidance and education for Office 365 administration capabilities

7 Microsoft Services: Assistance for Office 365 Overall program and project coordination of customer onboarding activities Assistance with ensuring end-user communications, documentation, training, and change management are in place Help-desk documentation and training coordination Producing customer specific reports, presentations, or meeting minutes

8 Microsoft Services: Assistance for Office 365 Architectural and technical guidance specific to the on premise environment Guidance and support for technical change management processes Technical guidance and assistance with directory synchronization to the cloud Technical guidance and assistance with on premise infrastructure including firewall, networking and DNS

9 Microsoft Services for Office 365 Services and experience to help you reach your goals Microsoft Services Managed Lifecycle Service Lifecycle Management A Services Delivery Executive (SDE) to support a smooth cloud transition and accelerate value. Cloud Strategy and Planning Workshops focused on cloud strategy, datacenter optimization, and productivity. User Adoption Acceleration Workshops focused on accelerating adoption through recommended tools and practices. A flexible suite of services to enhance productivity in the cloud. An integrated, accountable team to guide and support you over time, to minimize potential disruptive effects of moving to the cloud and facilitate user readiness and adoption. An established track record as a partner with global scale and deep expertise on the Microsoft technology stack. Managed Deployment Managed Support (Premier Support) Service Enablement Deployment services to get you up and running in the cloud quickly. Service Delivery Management Dedicated service and support management and cloud update guidance. Service Enhancement Enable requirements such as Active Directory Federation Services (ADFS), multi-forest, hybrid coexistence, and environment remediation. Proactive Services Workshops focused on administration and configuration and operational management. Migration Services Migrate your data or content from your on-premises systems to the cloud. Resolution Services Comprehensive troubleshooting through 24/7 assistance and escalation for urgent issues.

10 Experience in the cloud Many of the world s largest and most recognizable global brands work with Microsoft Services 10 10

11 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION