Overview of products, services and capabilities

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1 Overview of products, services and capabilities

2 Enterprise Agreement Capabilities Enterprise Agreement Subscription Desktop (Common) Perpetual Server and Additional Product For desktop enterprise products and services only. Flex up and down annually. Provides access to new capability. Delivers a simplified licensing approach. Keep current perpetual licenses owned today by government. (Office 2013 and Windows 8.1) Supports as a Service IT strategy. Improves ability to manage aggregate usage fluctuations. Maintain perpetual licensing model for server and non enterprise products. Predicable infrastructure base with less fluctuation. Continued access to latest versions. Leverage software assurance use rights for license mobility and virtualisation. Implement software assurance benefits for deployment and modernisation.

3 Commitment Focus Office 365 ProPlus Click-to-Run Active Directory Common Desktop capability across government

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5 Office 365 is your complete office in the cloud Businessclass File Sharing Plus HD Video Conferencing Office Desktop Apps Office Web Apps Office Mobile Anywhere Access Technical Support Simple IT Managemen t Financiallybacked SLA

6 Enterprise E3 Enterprise E4 Push Push

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8 Yammer Features Enterprise Social Network Discussions, Polls, Events Groups for Team Collaboration Basic External Networks Enterprise-Ready Security File Sharing, Versioning Desktop and Mobile Application API Access for Custom Apps Group Admin Controls Group Admin Controls Group Privacy Group Content Moderation Enterprise Admin Controls Custom Branding and Usage Policy User and App Management Single Sign-On Manage and Delete Content Network Announcements Monitor Keywords Export data for ediscovery Enterprise Integrations Active Directory Sync Universal Search Across Systems Provision Employees without Support and Services Yammer Success Center Customer Success Program Support Services Pricing $0 $3

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10 Your nominated technical contact Receives advance notice of updates, fixes, and future releases Will be contacted in the coming weeks to get your tenant created

11 Your space in Office 365 for delivering services and storing data Online portal for your department or agency Where you manage your users and allocate licenses from the whole of government pool

12 Unique to your tenant Can be seen in the browser address Cannot be changed once set

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23 Office 365 needs to check your account type before prompting you for a password

24 Office 365 will then log you in and activate Office for ipad

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28 Here you can decide to help improve Office for ipad by sending some diagnostic information to Microsoft.

29 You re all set! You can now start using Office for ipad.

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31 Administrators can manage which users are licensed to run Office through the Office 365 Administration Portal

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33 Users can manage which of their computers are licensed to run Office through the Office 365 Portal

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35 Microsoft Account Organisational Account Microsoft Account Ex: Organisational Account Ex: User User

36 Windows Azure Active Directory Authentication platform Directory store

37 OAuth2 Metadata SAML-P Graph API WS-Federation

38 Microsoft and Digital Government Services Office 365 ProPlus Click-to-Run Active Directory Common Desktop capability across government

39 Cloud Vantage Services Approach A flexible suite of professional services delivered by an integrated team of experts Managed Lifecycle Cloud expertise to align people, technology and processes. Managed Deployment A proven deployment methodology for transitioning to Office 365 quickly and smoothly. Managed Support * A specialized Office 365 support team provides assistance, incident resolution and proactive services. Service Lifecycle Management A Services Delivery Executive (SDE) to support a smooth cloud transition and accelerate value. Service Enablement (FastTrack Deploy) Core deployment services to get you up and running on Office 365 quickly. Service Delivery Management Dedicated service and support management and Office 365 update guidance. Cloud Strategy & Planning Workshops focused on cloud strategy, datacenter optimization, and productivity. Service Enhancement Enable requirements such as AD FS, multi-forest, hybrid coexistence, and environment remediation. Resolution Services 24/7 assistance and escalation for urgent issues with direct access to top technical experts. User Adoption Acceleration Workshops focused on accelerating adoption through recommended tools and practices. Migration Services Migrate your data from your on premise mail systems to Office 365. Education & Process Improvement Workshops focused on administration and configuration and operational management.

40 Managed Support* Managed Deployment Managed Lifecycle Cloud Vantage Services for Office 365 Cloud expertise to align people, technology, and processes Service Lifecycle Management Cloud Strategy and Planning User Adoption Planning and Practices Social Activation FastTrack Deployment Enhanced Deployment Deployment services to get you up and running on Office 365 Service quickly Core Service Enablement Yammer Enablement Messaging Enablement Office Pro Plus Enablement Lync Online Enablement SharePoint Online Enablement Enhanced deployment and migration services for your unique environment Cloud Identity Optimization Mailbox Migration to Office 365 Service AD FS Configuration Hybrid Coexistence Configuration Customer Environment Remediation Forefront Identity Manager (FIM) Connector Configuration A specialized Office 365 support team provides assistance, incident resolution, and proactive services Service Delivery Management Change and Configuration Management Technical Problem Resolution Cloud Help Desk Incident Process Mapping Operational Knowledge Management Cloud Help Desk Optimization Administration and Configuration Workshops Operations Strategic Review Recommended Elements For Victorian Government 40

41 Activity Social Activation Yammer Enablement (10 weeks) 1 Week 3 Weeks 3 Weeks 3 Weeks Yammer Enablement Define Vision, Map Values & Workforce Working Social Evaluate/Adapt/Iterate Next Steps Engagement kickoff Activate Yammer Setup Yammer Directory (DSync) Yammer Identity Federation Create Admin Account Integrate Yammer/SPO Outline Vision Map to Value Define Executive Sponsorship Review Five Core Plans Begin Working Social Identify Rollout Team Set Yammer Configurations Integrations Finalize Training Plan Finalize Coaching Plan Finalize Communication Plan Finalize Resistance Management Plan Finalize Rewards and Recognition Plan Monitor Network Evaluate Success Criteria Ongoing Coaching Network Launch Rollout Engagement Conclusion Address Next Scenarios/Steps Executive Announcement Organic 10 weeks

42 Support Lifecycle Deployment Proposed Cloud Transformation Key milestones for Departments April May June July August September October CVS Fit Service Enablement & Enhancements Service On boarding Social Activation Cloud Strategy & Planning Cloud Service Delivery Executive Premier Support for Office 365 Cloud Helpdesk Optimisation

complete File Sharing Anywhere Access Technical Support Financiallybacked Simple IT Management HD Video Conferencing

complete File Sharing Anywhere Access Technical Support Financiallybacked Simple IT Management HD Video Conferencing complete Businessclass Email File Sharing HD Video Conferencing Office Desktop Apps Office Web Apps Office Mobile Anywhere Access Technical Support Simple IT Management Financiallybacked SLA Always the

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