Client Operating System and Applications Scope

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1 Client Operating System and Applications Scope

2 Workshop Purpose and Objectives Workshop Purpose Review client experience options for the user base Review requirements to enable the rich experience and the web experience Objectives Evaluate rich experience and web experience requirements Determine best approach for user profiles (such as kiosk or information worker) Determine proper authentication approach for client access to Office 365 Create client deployment plan and approach for remediation if necessary 2

3 Client Operating Systems and Client Applications Workshop Topics Rich, web, and conferencing experiences for extended protection for authentication Review the impact of the various client and end-user experiences to the organization. Capture which ones will be used by identified customer end-user segments. Review impact if customer's browser standards include Firefox, Google Chrome, or Safari, and have enabled Extended Protection for Authentication. Mobile device options and approach Bring awareness to requirements for mobile devices to connect to Exchange Online. Capture the impact to the customer's mobile platforms. 3

4 Rich Experience Clients Review the existing rich experience clients and the impact of their respective hardware and software requirements. Determine from known inventory of client configuration what updates and desktop remediation will need to be planned for providing rich experience. Rich experience clients include the following desktop applications: Microsoft Office 2013 (including Outlook) Microsoft Office 2010 SP2 (including Outlook) Microsoft Office 2007 Service Pack 3 (SP3) (including Outlook) Microsoft Office 2003 (POP and IMAP Only) Microsoft Office 2011 for Mac with Service Pack 3 Office Web Apps (minimum required OSX 10.6) Microsoft Lync 2013 Office 365 Sign In Assistant (Windows 7, XP) Service Enablement Plan Document any required rich client desktop remediation for end-user access to Office 365 4

5 Rich Experience Operating Systems Review the existing rich experience clients and the impact of their respective hardware and software requirements. Determine from known inventory of client configuration what updates and desktop remediation will need to be planned for providing rich experience. Rich experience clients include the following desktop Operating Systems: Windows 8 Windows 7 Enterprise, Windows 7 Professional, Windows 7 Ultimate Windows Server 2008 R2 VDI RDS, Citrix Mac OS X 10.5 (Leopard) Windows XP Still works but out of support, no security hotfixes Degraded experience & browser support Service Enablement Plan Document any required rich client desktop remediation for end-user access to Office 365 5

6 Web Experience Clients Review the existing web client requirements across the end-user experiences, as well as determine current browser versions. Capture high-level approach for browser patching and updates to ensure web experience is supported. Requires a recent version of the following browsers: Internet Explorer 10 or higher, IE8 goes Lite in April 2014 Firefox 3 or later Chrome or later Safari 3 or later on Macintosh OS 10.5 Internet Explorer, Firefox, Chrome, and Safari are all tested simultaneously and there should be no or little feature lag between browsers. HTML 5 may start being integrated in the near future Outlook Web App is a powerful web-based version of the Outlook client that provides most of the same features and functionality of the Outlook client. Remediation Checklist Document any required web client desktop remediation for end-user access to Office 365 6

7 Client Updates and Deployment Review the plan to update the existing client infrastructure with the necessary software and patches for the in-scope rich and web client applications Determine how to deploy the following client applications: Microsoft Office Microsoft Lync client Internet Explorer Outlook add-ins Service packs and hotfixes Office 365 desktop setup Microsoft Online Services Sign-In Assistant (IDCRL7) Service Enablement Plan Document plan to deploy required client software and updates to enable the in-scope rich and web client experiences 7

8 * for Extended Protection for Authentication with ADFS Review impact if browser standards include Firefox, Google Chrome, or Safari, and have enabled Extended Protection for Authentication *Browser Issues with Extended Protection for Authentication *Solution Review Workshop participants and outcomes Participants Desktop/Client Lead Technical Lead (Security) 8 Outcome Document decision of handling Extended Protection for Authentication for thirdparty browsers in Remediation Checklist *Denotes optional Service Enhancement features with ADFS

9 *Browser Issues with Extended Protection for Authentication with ADFS Determine if end users will be affected by the known supportability issue of using Extended Protection for Authentication for Firefox, Google Chrome, or Safari browsers Clients that have Extended Protection for Authentication, and use the Firefox, Google Chrome, or Safari browsers, may not be able to sign in to Office 365, depending upon the operating system. This is due to the default configuration for Active Directory Federation Services (AD FS) 2.0 and Extended Protection for Authentication. Review requirements at To use single sign-on for Office 365 with Firefox, Google Chrome, or Safari, two solutions exist: 1. Uninstall the Extended Protection patches from the client machines 2. Change the Extended Protection setting on the AD FS 2.0 server Remediation Checklist Document decision of handling Extended Protection for Authentication for third-party browsers 9

10 OneDrive for Business OneDrive for Business is not the same as OneDrive which is focused on the consumer OneDrive for Business Formerly SkyDrive Pro OneDrive for Business is based on Groove, which was a peer to peer synching technology. It has been modified to sync SharePoint sites OneDrive for Business wants to sync your SharePoint MySite by default, 25 GB of personal space Kiosk users don t have access to SkyDrive Pro or SharePoint Service Enablement Plan Document any required rich client desktop remediation for end-user access to Office

11 SharePoint Online Highly recommend strong governance model prior to site design Highly recommend purposeful site design Microsoft does not have any native content migration tools for SharePoint content SharePoint Online SharePoint continues to have its own security database There is some notion around SharePoint Hybrid with Search Disable licenses until you are ready to support users and admins ACS SharePoint Online consultants available via separate engagement Service Enablement Plan Document any required rich client desktop remediation for end-user access to Office

12 Lync Online More server-side settings, not as reliant on client settings, GPO s Lync Online Hybrid On-premises environment must be OCS R2 or higher Requires both a Lync 2013 pool server and Lync 2013 Edge server Split SIP domains Can move users from on-premises to Lync Online Moves buddy lists Requires Lync 2013 client Cannot move users back on premises Service Enablement Plan Document any required rich client desktop remediation for end-user access to Office

13 Mobile Device Options and Approach Bring awareness to requirements for mobile devices to connect to Exchange Online. Capture the impact to the customer's mobile platforms. Mobile Device Access Data Protection Workshop participants and outcomes Participants Desktop/Client Lead Technical Lead ( ) *BlackBerry Devices 13 Outcome Document plan to enable those in-scope mobile devices to access Exchange Online *Denotes optional Service Enhancement features

14 Mobile Device Access Review device rule sets in Microsoft Exchange ActiveSync (EAS) to control synchronization access to Exchange EAS Access Settings provide control over which mobile devices can synchronize to Exchange Online mailboxes and which administrators are notified when devices are quarantined Device access rules determine whether users can synchronize to Exchange with specific mobile device families or models Service Enablement Plan Document EAS-enabled mobile device access rules for accessing Exchange Online App based access differs from EAS (OWA + EWS) 14

15 *BlackBerry Devices Outline the impact to the organization of the current BlackBerry Internet Service (BIS) connectivity option for Exchange Online *Users of BlackBerry smartphones can connect to Exchange Online and experience rich messaging features using the BIS *BlackBerry Business Cloud Services will be hosted, licensed, and supported by RIM. *The service will require the appropriate BlackBerry data plan from the customer s mobile operator Service Enablement Plan Review BlackBerry Business Cloud Services documentation. Document approach for integrating BlackBerry Business Cloud Services for enabling Exchange Online access. 15 *Denotes optional Service Enhancement features

16 Data Protection Review the impact of the EAS policies to provide PIN-based protection on mobile devices as well as provide guidelines for how to handle devices not supported within these policies EAS device policies provide control over the devices that end users are synchronizing with Microsoft Exchange Enforcement of policies on devices can increase the security of your organization's data that is stored on and accessed by these devices Policies provide the ability to configure devices so the user is required to use security features, such as the following: Lock the device with a PIN Encrypt messages and Exchange data Service Enablement Plan Document EAS policies for PIN-based protection on those mobile devices supported Document guidelines for how to handle devices not supported within EAS PIN-based policies 16

17 Questions? 2013 Microsoft Corporation. All rights reserved. Microsoft, Access database software, Active Directory directory service, ActiveSync technology, ActiveX controls, Excel spreadsheet software, InfoPath information gathering program, Internet Explorer Internet browser, Lync communications software, Office 365 hosted productivity software, OneNote note-taking program, Outlook 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or messaging and collaboration client, PowerPoint presentation software, RoundTable communications and archival system, SharePoint services, SQL Server software, Windows operating system, other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must Windows Azure technology platform, Windows Intune software and services, Windows Server operating system, and Windows Vista operating system and other product names are or may be respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION

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