Operationalize Policies. Take Action. Establish Policies. Opportunity to use same tools and practices from desktop management in server environment

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1 Microsoft IT Systems Strategy DATACENTER APPLICATIONS Process-Led, Model-Driven Unified and Virtualized USER-CENTRICITY ServiceEnabled Basic Standardize d Rationalized Dynamic Cost center Efficient cost center Business enabler Strategic asset UserFocused People. Process. Technology.

2 Service Manager Datacenter Client Improve Service Delivery Demonstrate Compliance Decrease Costs Physical Microsoft Platform Skills + Technology + Ecosystem Virtual Knowledge Best Practices + Design Automation Action + Workflow + Optimization Integration and Centralization Profile Document redirection Offline files Presentation Desktop Server Application Self Service Portal Assess Inventory & Compatibility Presentation Profile Backup, Repair & Restore Deploy OS & Applications Desktop Server Monitor Performance & Configuration Manage User Access Application

3 Remote User Make Users Productive Anywhere Streamline PC to Save Costs Enhanced Manageability Improve Security and Control Troubleshooting Robust Security Improve Costs and Drive Consolidation Direct Access Improve Availability Remote Desktop Services Increase Agility and Improve Manageability Expanded core roles Power Data Protection & Recovery Configuration Server Compliance End-To-End Monitoring (Physical & Virtual)

4 Service Level Monitoring Alerts, Reports and Dashboards Integrate with enterprise reporting and performance management End-to-End Service Monitoring Integrate complete datacenter fabric monitoring for server, network and storage resources Packaged Knowledge and Best Practices Utilize packaged knowledge for complete datacenter and service environment Automate resolution and drive Incident management Dynamic resource utilization based on changes in environment Automated ticket generation Opportunity to use same tools and practices from desktop management in server environment Research shows opportunity to save an average of $2160 per server per year Automated Server Deployment Automated Patch Automated Back and restore Automated server management not widely adopted Average automation practice adoption is only 30% Data derived from Microsoft Spotlight on Cost Server Study 2009 Operationalize Policies Establish Policies Take Action Regulations and External Mandates Internal Objectives Best Practice POLICIES Compliance Auditing Server Configuration Remediation Security Auditing Packaged knowledge delivers continuous monitoring and alerting based on policies Unify compliance and security management across platforms and devices Single pane of glass for end to end monitoring of datacenter environment Reporting Faster response with alerts directly to operational staff Scale monitoring and enforcement to datacenter Lower cost of audit and reporting requirements

5 6% utilization 10% utilization Server utilization 9% utilization 11% utilization 14% utilization 50% utilization Number of physical servers Power usage Floor space Automate physical to virtual and virtual to virtual conversion Manage multiple hypervisor environments with one console Rapid and intelligent server provisioning Utilize familiar tools to management both physical and virtual environments Introduce virtualization without additional complexity Active Directory System State Data Protection and Recovery with offsite replication and tape Optimized backup and recovery for Microsoft workloads Recover and restore the physical and virtual environments in the datacenter through continuous data protection On premise or cloud based backup and disaster recovery Automate live migration VMs across servers and Lower costs through automation of server and resource management Optimize datacenter infrastructure through unified physical and virtual management High Value Workloads Manage 170% more servers per FTE Reduce cost per user by 93% Reduce cost per server by over 63% Increase simplicity through integrated management Core Workloads $ 40% less cost per user per year Reduce cost per user by over 80% Reduce cost per server by over 90%

6 Move beyond HW abstraction by separating server applications from OS Infrastructure. Logical pooling of all fabric resources Data Protection & Recovery Configuration Server Compliance End-To-End Monitoring (Physical & Virtual) Manage (deploy, patch etc.) in context of service Establish Private and Public Clouds Deep understanding of service dependencies and needs Federate Services & Enable Solutions That Exploit Capabilities Across Clouds Dynamically scale and provision capacity Elastic applications to deliver scale up and scale down Automate deployment and management of Windows Server to lower costs Maximize use of datacenter resources through virtualization and management Consolidate tools to manage to a single suite to lower software and operational costs Reduce errors and support compliance with configuration management Increase business agility through the dynamic management of pooled resources Lower resolution time with integrated service desk Dynamically respond to change with integrated monitoring and remediation Use a single set of tools across physical and virtual Unify process across physical, virtual, Microsoft and non-microsoft

7 Remote User Make Users Productive Anywhere Streamline PC to Save Costs Enhanced Manageability Improve Security and Control Troubleshooting Robust Security Improve Costs and Drive Consolidation Direct Access Improve Availability Remote Desktop Services Expanded core roles Power Increase Agility and Improve Manageability

8 None Standardization Standards Compliance Multiple Directories Single directory for Auth Automated provisioning Minimal PC Security Limited PC Security Comprehensive PC Security No system-wide mgmt Limited sys mgmt Comprehensive sys mgt Allow administrators to shift application deployment focus to intended users Intent-based automation of traditional and virtual app delivery (TS, App-V, MEDV) Updated admin console for ease-of-use and consistency Central application library with real-time self provisioning Conditional delivery of applications across all user devices including mobile Simplified architecture that reduces infrastructure and increases scalability End-user defined subscriptions, follow-me, and delivery preferences Comprehensive deployment of operating systems, applications, and updates Improved scenario integration with System Center, Windows, and Forefront Source: IDC, 2006

9 On-Premise Online Control and ownership Strategic capabilities Customization, compliance Seamless integration Flexibility of choice Flexible deployment of virtualized and traditional software Deliver services to users that rarely connect to the corporate network over the Internet Accelerated problem resolution thru integrated self-service portal, help desk & backup file recovery Service Level Self Service Accelerate and lower the cost of Windows 7 & Office 14 deployments thru automation Save on energy costs with automated power management Capture platform licensing advantages by standardizing on a single platform Compliance and Risk IT Business Intelligence Asset Change and Release Workflows Portal Knowledge Base Authoring CMDB Data Warehouse CONNECTORS Automate and Deploy Capacity and Utilization Inventory and Alert Active Directory Usage

10 SMBs typically want an affordable, unified tool with several capabilities, as opposed to a number of different products that are best-of-breed Brian Burke - IDC Vendors have traditionally offered low-end versions of their products for small and midsize businesses instead of making tools specifically to fit their needs. I think that's starting to change," John Pescatore - Gartner Source: Internal MS Research Integrated management designed for medium sized companies with up to 50 servers and 500 Clients CY

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