Services and rate card 2014 Virtual Events. IMASTE platform v. 4.0
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1 Services and rate card 2014 Virtual Events IMASTE platfrm v. 4.0
2 Virtual Events IMASTE Platfrm 4.0 What is a Virtual Fair? Imagine attending webcasts, chatting with cmpany representatives and exchanging nline business cards withut having t leave yur huse. Imagine being an rganizer reaching ut t new exhibitrs, regardless f their gegraphy, and attract new visitrs frm all ver the wrld with whm they can interact and thus, turn them int leads. Imagine as an rganizer yu culd d all this while reinfrcing yur wn brand and enhancing yur cmpany image Imagine IMASTE Virtual Fair. Why IMASTE? Our platfrm can be adjusted t any kind f lk & feel and design, making it an apprpriate tl fr any kind f industry and cmpany. Thanks t the persnal branding, the rganizer will have mre engagement with the users. We ffer bth a desktp and a mbile design. IMASTE has an extensive experience, rganizing mre than 100 Virtual Fairs per year in mre than 20 cuntries. Hw t access a Virtual Fair? The Virtual Fair platfrm is accessible via a pc, Mac and any mbile devices r tablets. IMASTE ffers bth a desktp versin and a mbile versin. On the mbile versin, basic functins such as registering, applying fr ffers, navigating thrugh the stands and viewing webcasts are available. If a visitr wants t chat with exhibitrs r cmplete their prfile, they can cnnect with the same accunt t the desktp versin. Visit ur virtual Events Bth versins are available 24h during the whle fair.
3 IMASTE Platfrm 4.0 Lk and Feel Brand Integratin Branding f the fair Since we believe the cmplete wnership f the event shuld belng t the rganizer, we adapt the layut f the virtual fair t the brand guidelines f the client, s that it s clearly recgnized as the client s prduct: Use f crprate clrs and lgs, fllwing the brand guidelines f the client Partners/main client area n the bttm tl bar Add t favrites and Scial Netwrk links n the bttm tl bar Integratin f crprate banners r decrative elements (e.g flags)
4 Lk and Feel / Brand Integratin IMASTE Platfrm D Building Infrmatin Stand Chice between 21 exclusive 3D building designs Recnstructin f wn building in HQ Fully branded The rganizer f a virtual event has an Infrmatin Stand as a pint f general infrmatin and guide fr the visitrs, the media and the exhibiting cmpanies. Our sftware prvides a full 3D Infrmatin Stand in which the rganizer can chat t the visitrs, ffer infrmatin t the media, prvide surveys r shw vides.
5 Stands Stands Quantity There is n maximum number f stands in the IMASTE Premium Slutin. Each client can buy as many as necessary. As a standard, there are 20 stands included in the package. Interactins at the stands IMASTE Platfrm 4.0 By clicking n tltips, visitrs access the stand s infrmatin and cnnect with them: Design Exhibitrs can chse between 10 exclusive 3D designs fr their stand Lg Crprate links Cmpany Prfile Mailbx Witten Chat tl Online Survey Leave yur visit card tl Stands Offers (unlimited) Scial Netwrk area Vides Pht Gallery Dwnlads Testimnials / Prducts Advice & Tips
6 Stands IMASTE Platfrm 4.0 Shw flr As in a real fair, we ffer a 3D shw flr that allws the visitr t have a structured verview f all the participating exhibitrs. As the shw flr is custm made fr each fair, we can place the stands accrding t the client s preferences. Visibility Depending n the type, a stand is mre r less visible at the fair and can be reached in several ways: Presence n the panel f participating entities srted by type and alphabetically Access via stand miniature n the 3D shw flr f the event Lg with direct access t the stand frm several pages (Hme Page, Inf stand etc.)
7 Stands IMASTE Platfrm 4.0 Custmizatin (upn request) Exhibitrs can custmize their stands accrding t their cmpany branding in rder t ffer a mre crprate image t the visitrs. This is an à la carte ptin which can be requested by exhibitrs.
8 Lk and Feel IMASTE Platfrm 4.0 Interactin tls are ne f the key features f a Virtual Event. T encurage bth visitrs and exhibitrs t get in tuch with each ther, we ffer a whle series f cmmunicatin features. Written Chat & Skype Exhibitrs and visitrs can interact via a written chat feature which is fully integrated int the platfrm. We als ffer interactin via vice and vide calls with Skype integratin. There are 3 available chat types : Visitr / visitr (private) Exhibitr / visitr (private) Stand chat (public) The Chat tl is available regardless f which stand the user is visiting and can be used at any time during the fair. Cmmunicatin Tls
9 IMASTE Platfrm 4.0 Webcasts Live presentatins are heavily used in Virtual Events. IMASTE uses the On24 Webcasting platfrm, the mst advanced and reliable webcasting tl n the market. Webcasts ffer the hst t reach a big number f visitrs at nce, in rder t prmte the cmpany, present prducts r even t give training sessins in a prfessinal and riginal way. As a webcast agency, IMASTE ffers a full service and each webcast is custm made: Meetings This new feature allws exhibitrs and users t schedule meetings with each ther in an easy and straightfrward way. Bth the visitr and the cmpany can take the initiative. When ne f the tw parties indicates they wuld like t have a meeting, the ther party will receive an ntificatin. The als includes meeting tips and advice abut which applicatins can be used t make the prcess as easy as pssible. Kick ff call with the client t define the webcast and branding Rehearsal with the speakers befre the event, perfrmed by the assigned Webcast Manager Live supprt by the Webcast Manager during the webcast Delivery f a full reprting f the webcast and its attendees The On24 webcast platfrm is integrated in the Virtual Fair and is fully supprted n mbile phnes and tablets.
10 Cmmunicatin Tls IMASTE Platfrm 4.0 Agenda The chat and webcast agendas make it very easy fr the visitrs t see n which days and at what time chats and webcasts are being hsted by exhibitrs. With nly ne click they can start interacting with the cmpanies. Orientatin test (upn request) T match the right visitrs with the right stands, we ffer a cmpatibility test, a dynamic matchmaker between visitrs and exhibitrs. By asking the visitrs a range f questins chsen by the hst f the fair, the visitrs are recmmended t visit the stands with whm they are mst cmpatible with. This feature enhances the user experience and helps them t find stands they wuld perhaps nt have cnsidered therwise.
11 IMASTE Platfrm 4.0 3D prmtinal items Several clickable 3D icns can be added t the hmepage f the Virtual Event. These icns can be linked t the virtual stand f the crrespnding exhibitr r t an external website. Vide avatars Add ns (upn request) Vides f persnal receptinists r peple welcming the visitrs t the fair can be added t the stands r t ther parts f the virtual event. The client is in charge f recrding the vide ver a chrme backgrund and f sending it t IMASTE in.mv frmat. The maximum vide duratin is 10 secnds. Shwrm Events might have an special 3D area fr ne key spnsr. We call it the shwrm, and it can represent an ffice space r a cffee lunge. It s a unique area with 3 rms which ffer branding pprtunities and usually is the mst visited space f a fair. If yur event has a very special exhibitr wh wants a tp quality area, d nt hesitate ffering them the shwrm. Only ne per event is available and it can be accessed frm all parts f the Virtual Shw. Clients can chse frm 7 full 3D templates which will be cmpletely custmized accrding t the exhibitr s branding.
12 Lk and Feel IMASTE Platfrm 4.0 Pre-registratin Page (upn request) Prefair In rder t attract mre visitrs t the fair, we ffer a pre-registratin page (landing page) where users can register up frnt. On the page, visitrs can als btain mre infrmatin n what the fair is abut and why they shuld visit it. The Prefair has the same lk and feel as the fair itself and can be adjusted t the designs and cntent f the client s wishes. During the Prefair perid, the rganizer shuld prmte the event t attract as many visitrs as pssible. Once users are n the Prefair page, they can start discvering what the event is abut. After registering, a cnfirmatin is sent ut with mre fair details.
13 Lk and Feel IMASTE Platfrm 4.0 Backend cntent management Cntent Manager Exhibitrs can manage their stand frm the backend, als knwn as the cntent manager. Using their username and passwrd, each exhibitr has access t their wn accunt, where he can: Chse the design f the stand Fill in the cntent f the tltips Schedule chat sessins and meetings Dwnlad visitr infrmatin View real time statistics f the fair Interact with the visitrs via chat, messages r meeting requests The backend is very intuitive and allws exhibitrs t change the cntent in real time, withut having t cntact the helpdesk r rganizer.
14 Backend: cntent management IMASTE Platfrm 4.0 Statistics Each exhibitr has an verview f the fair metrics in the Dashbard. Thrugh an integrated Ggle Analytics API, general infrmatin is shwn in real time in the Dashbard, such as: Visitrs f the fair Visitrs f each stand Number f Visit cards left at the stand Besides the Dashbard, all f ur fairs are linked with Ggle Analytics. Thrugh this pwerful tracking tl, the hst has access t detailed infrmatin abut the fair and the activity at each stand and will therefre be able t present custmized reprts t the exhibitrs. Visitr infrmatin and data exprt In the backend, exhibitrs have access t the list f users wh visited their stand r even all visitrs f the fair, and can use a whle series f filters t make selectins. A virtual event may require a registratin prcess fr visitrs. Our Premium slutin includes up t 42 fields that can be used fr cllecting very accurate infrmatin abut the visitrs. The data cllected in this registratin prcess can be viewed in the backend and exprted t pdf and xls frmat fr managing the leads generated thrugh the fair in an efficient manner. Exprts in xml frmat are pssible upn request.
15 IMASTE Platfrm 4.0 Visitrs, traffic and pening days The virtual event rganized with ur sftware takes place under the cncept f Sftware as a Service. One f the advantages fr the client is that we hst the fair and its database* n clud servers (depending n the lcatin) prviding a cmplete technical service, while the client can fcus n sales, marketing and attracting visitrs. Currently we are wrking with Amazn EC-2 clud services and achieving high perfrmance levels. Maximum access /duratin Befre the event (backend) 14 days Hsting/Traffic Live days After the event (backend) 7 days 2 mnths** **After the deadline crrespnding t each event, access t the backend will be remved fr all exhibitrs, and the crrespnding database will be erased accrding t IMASTE Data Prtectin Plicy. If the hst f the fair wants t keep the database fr next editins, IMASTE needs t be infrmed in advance.
16 Lk and Feel IMASTE Platfrm 4.0 Training & Prject Manager Each fair has an assigned prject manager wh will get in cntact with the client as sn as the fair is cnfirmed and wrk tgether with them t define the prject in detail and assist the client thrughut the whle prcess. The client will receive a training sessin n the platfrm s features and the timeline f the event. Furthermre, clients will als receive dcumentatin in rder t be able t prperly handle the Virtual Event. The Cntent Manager guide, summarizes everything exhibitrs need t knw in rder t manage their stands and make the mst f their participatin in the fair. During the live days f the fair, the prject manager assists the client in the ffice hurs f the client and makes sure the event runs smthly. Prject Management Event URL The client chses the web address f the virtual fair. We recmmend the client t purchase the dmain in rder t ensure prperty. This dmain will be set up t pint t ur servers, keeping the chsen URL as the ne that users will see.
17 IMASTE Platfrm 4.0 IMASTE Sftware is based n a SAAS (sftware as a service) mdel, therefre being licensed, nt sld. Subject t the terms f the prduct specificatins, IMASTE grants the client a wrld-wide, nn-exclusive, nn-transferable license, withut rights t sublicense, t use the Sftware fr the purpses f the Virtual event whse details are stated n each Statement f Wrk (SOW). Virtual Fair IMASTE 4.0: Virtual Fair IMASTE time t delivery: Six-eight weeks frm SOW Payment is divided int tw parts, the first invice being (50% f the cst f the fair) issued at the signature f the cntract and the secnd ne at the delivery f the fair (secnd 50% plus additinal csts that culd have been agreed between the parties). All csts are transparently indicated t the client and pssible additinal csts are always crrectly cmmunicated. Pricing and delivery Hw t btain an IMASTE Premium Slutin license 1. Talk t yur sales rep at IMASTE fr defining the prject and signing the wrk rder (SOW). If the event is the first ne with IMASTE, yu will have t sign the license user agreement. 2. Our Prject Management department will cntact yu t have a kick ff meeting and start wrking n yur prject with yu, paying particular attentin t the timeline f yur event.
18 Pricing and delivery IMASTE Platfrm 4.0 IMASTE Virtual Fair Additinal service price list Additinal Stands (ver 20) (price per stand) 400 Webcast (including Agency Service) 900 Custmized stands (price per stand) 400 3D prmtin items (price per item) 400 Vide elements in stand (price per vide) 400 Shwrm / Cffee Lunge Prefair (landing page) Real 3D Building Multilanguage (including tw) Additinal prgramming hurs 105 These services are bked tgether with the fair. Additinal prgramming hur requests frm the client will have t be requested in advance, s that IMASTE can meet the requirements in a timely manner. Due t ur Zer Hidden Charges Plicy, n unexpected extra prgramming hurs are billed withut the client s knwledge. These will be accepted and agreed upn by bth parties befre the sftware editing, and will be kept t a minimum.
19 Included features IMASTE Platfrm 4.0 Overview f included features Stand Services Included stands 20 Cmmunicatin Tls Written Chat YES (With agenda) Maximum stands/ fair unlimited WEBCASTS YES (upn request) Number f chat accunts per stand up t ten Orientatin Test YES Stand templates Ten designs Meetings Skype Integratin YES YES Hsting / Traffic Visitrs t the event Unlimited Opening days (Event and CRM) 7 Prject Management Training and Prject Manager Assigned PM Services at the fair Metrics YES URL Client s chice Visitr registratin YES (Up t fur steps) Shw flr YES Online Stand Management YES Exprt f data YES (pdf, xls) Infrmatin stand YES Pre-registratin (Landing page) YES (upn request) Mbile Versin YES Lk and feel Brand integratin 3D building Custmizatin f stands Brand guideline adaptatin YES YES (upn request) G virtual with us! Cntact us: Inf@imaste-ips.cm D prmtinal items / Vide elements YES (upn request) Shwrm / Cffee Lunge YES (upn request)
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