Human Capital & Human Resources Certificate Programs

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1 MANAGEMENT CONCEPTS Human Capita & Human Resources Certificate Programs Programs to deveop functiona and strategic skis in: Human Capita // Human Resources ENROLL TODAY! Contract Hoder Contract GS-02F-0010J

2 Human Capita & Human Resources Certificate Programs Management Concepts Human Capita & Human Resources Certificate Programs each feature a suite of courses carefuy designed to hep you deveop your skis as a Federa professiona, and position you to advance in your career. These programs provide in-demand human capita management and human resources skis in a hands-on, experience-based earning environment, instructed by eading Federa experts. Competing one of these programs deveops the critica knowedge, skis, and competencies that are necessary to successfuy ead in the rapidy-changing Federa andscape, and optimize taent within your organization. CHOOSE THE RIGHT PROGRAM FOR YOU Human Capita Certificate Program: For more experienced Federa professionas who need to navigate compex chaenges. Learn critica competencies such as probem-soving, project management, and financia management that wi enabe you to be a strategic eader. This program highights cross-functiona best practices that prepare you to create and impement soutions throughout the organization, and position you to ead high-impact taent management soutions. Human Resources Certificate Program: For individuas who want to deveop core competencies that are the foundation for both generaist and speciaist roes. You wi use the skis and knowedge gained in this program to buid innovative, fuy-compiant soutions. WE LL BRING THE TRAINING TO YOU. Management Concepts understands there are unique and different goas, objectives, earning stye preferences, budgets, and trave imitations. That s why our fexibe deivery options meet a your needs. Virtua. Group Onine. With a team. At your ocation. Across the nation. Wordwide. Visit for more information Management Concepts

3 How the Program Works Step 1: CHOOSE YOUR PROGRAM Human Capita Certificate Program Human Resources Certificate Program Step 2: ENROLL IN THE PROGRAM Submit the Letter of Intent (found on page 11 or at Submitting this form enros you in the program but does not obigate you to take any courses. Letter of Intent Step 3: SELECT AND REGISTER FOR COURSES Browse our website at for fu course descriptions, ocations, and dates. Step 4: COMPLETE THE REQUIREMENTS You must compete a the program requirements within three years of the first day of the first course you take for certificate program credit. You must attend a casses in their entirety and pass fina examinations (if appicabe). Step 5: GRADUATE! When you have fufied a your program requirements, you wi receive a certificate recognizing your achievement. Customize a Certificate Program for Your Organization We wi partner with you to create a unique curricuum customized to meet your organization s specific deveopment needs. Contact us at to earn more Management Concepts 1

4 Choose the Right Program for You HUMAN CAPITAL CERTIFICATE PROGRAM Learn cross-functiona best practices to create and impement organization-wide soutions, and manage a wide variety of cient reationships and needs. Core Courses (Required) The Federa Business Partner Supporting Professiona Growth in Organizations Federa Workforce Panning Project Management Essentias for Non-Project Managers Federa Financia Management Overview Eective Courses Choose one: Anaytics Boot Camp Job Anaysis for Recruitment and Seection Position Management Choose one: Anytime Coaching Buiding and Sustaining Teams Communicating Strategicay TOTAL: 7 Courses HUMAN RESOURCES CERTIFICATE PROGRAM Gain the core competencies and deep functiona expertise every Federa professiona needs to be successfu, and deveop the skis you need to perform at every phase of the Lifecyce. Core Courses (Required) Boot Camp Word Cass Customer Service in Anaytics Eective Courses Choose three: Empoyee Reations Federa Taent Acquisition Getting Efficient: Optimizing Operations Labor and Management Reations Position Cassification Choose one: Breakthrough Probem Soving Leadership and Management Skis for Non-Managers Navigating Change in Turbuent Times TOTAL: 7 Courses NOTE: We recommend program candidates compete the core courses first, in the order isted above. Need Hep Choosing a Program? Our deveopment experts are avaiabe to isten to your interests and guide you to a certificate program that best meets your needs. Contact your Certificate Program Administrator at or Management Concepts

5 Certificate Program Curricuum Matrix The Human Capita & Human Resources Certificate Programs Curricuum Matrix shows how Management Concepts courses count toward the competion of each program. Use the key to ocate core courses and eectives for your program. KEY H = Core Course = Eective Course CERTIFICATE PROGRAMS Courses Anaytics Boot Camp Anytime Coaching Breakthrough Probem Soving Buiding and Sustaining Teams Communicating Strategicay Empoyee Reations Federa Financia Management Overview The Federa Business Partner Federa Taent Acquisition Federa Workforce Panning Getting Efficient: Optimizing Operations Anaytics Boot Camp Job Anaysis for Recruitment and Seection Labor and Management Reations Leadership and Management Skis for Non-Managers Navigating Change in Turbuent Times Position Cassification Position Management Project Management Essentias for Non-Project Managers Supporting Professiona Growth in Organizations Word Cass Customer Service in HUMAN CAPITAL H H H H H HUMAN RESOURCES H H H NOTE: If you have competed a Human Capita & Human Resources course from Management Concepts that is not isted here and woud ike to appy that course towards competion of a certificate program, ca to speak with your Certificate Program Administrator Management Concepts 3

6 Features and Benefits Career and Professiona Skis Enhancement Competing a Management Concepts certificate program demonstrates your ongoing commitment to, and investment in, your professiona deveopment and the success of your organization which shows a eve of dedication and motivation greaty vaued by high-performing organizations. Personaized Programs Your job demands a unique set of skis. Our certificate programs offer a wide variety of eective courses, which makes it easy to match your curricuum to your specific requirements, interests, and goas. We aso provide guidance to hep you deveop a curricuum structured around your needs. Immediate Appication Advanced instructiona design techniques incorporate peer discussions, case studies, group exercises, practica earning activities, and assessments enabing you to appy what you earn in cass directy to your work environment. Current Topics and Comprehensive Materias Course topics and materias are continuousy updated to refect changes in the workpace and the atest industry best practices. Our course manuas serve as both in-cass guides and post-course reference materias. Professiona Recognition Upon competion, you wi receive a framed certificate that signifies your knowedge and proficiency in the reated competencies, requirements, and best practices. This new eve of accompishment paces you in an exceent position to advance your career. Peer Network As you compete your certificate program courses, you wi meet and earn from other professionas in your fied peope with simiar career chaenges and goas. To earn more about group or custom deivery options, ca Management Concepts

7 Frequenty Asked Questions Q. How can I determine whether I am an appropriate candidate for a particuar certificate program? A. Ca us at and we wi hep you seect the program and the courses that are right for your professiona deveopment. Q. Where can I find a fu description of courses and pricing? A. Visit for the atest information on courses, pricing, and schedues. Q. Can I receive credit for a Management Concepts course that I attended prior to enroing in a certificate program? A. You may count courses up to one year prior to enroing in the program, as ong as you meet the requirement for fu attendance. You must compete the certificate program within three years of the first day of the first cass you take for certificate program credit. Q. In order to satisfy the curricuum requirements, may I transfer credit from courses I have taken esewhere? A. Management Concepts considers credit transfer requests on a case-by-case basis. Pease contact your Certificate Program Administrator for further detais. Q. How do I get started? A. Compete the Letter of Intent ocated on page 11 of this brochure, or submit it onine at Q. Can a certificate program be deivered at my organization? A. Yes, and any of the certificate programs can be taiored to meet your organization s specific needs. Contact us at for more information. Q. Do courses have to be taken in the recommended order in order to receive certificate program credit for them? A. Students wi benefit from taking the required courses in the recommended order because they wi better understand the course materia, but it is not required to receive credit towards the certificate. More questions? Pease visit or contact your Certificate Program Administrator at Management Concepts 5

8 Course Highights The foowing pages provide brief descriptions for many of the core and eective certificate program courses. Pease visit for the most up-to-date and compete course information, incuding dates, tuition fees, and ocations. A Management Concepts courses are avaiabe for group deivery. KEY = Instructor-Led Live Cassroom = Instructor-Led Onine = Human Capita Certificate Program = Human Resources Certificate Program Anaytics Boot Camp Utiize advanced functionaity in Exce for data anaysis and decision making Empoy advanced Exce features to assist in compex probem-soving Visuaize data and use other statistica techniques to generate reevant information COURSE: 4650 LENGTH: 5 days NASBA CPE CREDITS: 40 Anytime Coaching Deveop your awareness of others and isten effectivey View positive quaities and possibiities in your empoyees Appy the four practices of the Anytime Coaching mode to day-to-day performance improvement COURSE: 4700 LENGTH: 3 days NASBA CPE CREDITS: 24 Buiding and Sustaining Teams Define the criteria that wi make your team most successfu Estabish more trusting reationships with and among team members Promote effective individua and team behaviors that foster team success COURSE: 4704 LENGTH: 3 days NASBA CPE CREDITS: 24 PDU CREDITS: 21 Empoyee Reations Anayze performance criteria and root causes of performance deficiencies Discuss processes and procedures for utiizing performance-based actions Manage grievance processes and coaboration with agency and union officias COURSE: 4917 LENGTH: 2 days NASBA CPE CREDITS: 16 Federa Financia Management Overview Identify the egisative requirements for financia management in the Federa government Expain how agencies prepare budgets Discuss the function of Federa financia statements COURSE: 5051 LENGTH: 3 days NASBA CPE CREDITS: Management Concepts

9 The Federa Business Partner Use advanced consuting skis to conduct root cause anaysis for cient issues Seect human capita soutions appropriate for the cient s strategic and operationa objectives COURSE: 4909 LENGTH: 2 days NASBA CPE CREDITS: 16 Federa Taent Acquisition Deveop and impement a fuy compiant taent acquisition strategy Advise hiring managers on using assessment to seect the best quaified candidates Use Entry On Duty, orientation, and onboarding to speed time to fu productivity and increase engagement and retention COURSE: 4921 LENGTH: 2 days NASBA CPE CREDITS: 16 Federa Workforce Panning Use anaysis to identify gaps with current and future states of an organization s workforce Prepare for impementing workforce panning strategies COURSE: 4906 LENGTH: 2 days NASBA CPE CREDITS: 16 Getting Efficient: Optimizing Operations Appy a four-step mode to optimize operations Review mission-critica poicies, procedures, and guideines Discuss the monitoring of agency-wide and individua optimization actions COURSE: 4919 LENGTH: 1 day NASBA CPE CREDITS: 8 Anaytics Generate a ist of benchmarks and metrics reevant to an organization s mission or goas Appy best practices for using anaytics to support making data-driven decisions Demonstrate use of the Anaytics Process Mode to anayze data COURSE: 4911 LENGTH: 2 days NASBA CPE CREDITS: 16 Boot Camp Expain the importance of the Federa workforce and s roe in optimizing it Expain each phase of the Lifecyce and how it impacts workforce resuts COURSE: 4908 LENGTH: 5 days NASBA CPE CREDITS: 40 Job Anaysis for Recruitment and Seection Identify and examine the steps in the recruitment seection process Use the resuts of a job anaysis to deveop an effective vacancy announcement and vaid assessment instruments Anayze competencies COURSE: 4912 LENGTH: 3 days NASBA CPE CREDITS: Management Concepts 7

10 Course Highights Labor and Management Reations Describe the evoution of abor-management reations Expain the coective bargaining process Expain the processes for, and different types of, grievances COURSE: 4916 LENGTH: 2 days NASBA CPE CREDITS: 16 Leadership and Management Skis for Non-Managers Use effective communication techniques to improve resuts Appy probem-soving and decision-making skis to accompish tasks Use effective strategies for organizing projects and negotiating resources COURSE: 4000 LENGTH: 3 days NASBA CPE CREDITS: 24 Position Cassification Appy the guidance provided by the GS and FWS when cassifying positions Identify rea-word issues that impact cassifiers COURSE: 4913 LENGTH: 3 days NASBA CPE CREDITS: 24 Position Management Identify organizationa components reated to position management Summarize organizationa gaps and strategic processes to mitigate them Demonstrate the use of toos and strategies that overcome workforce panning chaenges COURSE: 4914 LENGTH: 2 days NASBA CPE CREDITS: 16 Project Management Essentias for Non-Project Managers Use standard project management toos and techniques to manage project work State project objectives using SMART guideines COURSE: 6131 LENGTH: 2 days NASBA CPE CREDITS: 16 PDU CREDITS: 14 Supporting Professiona Growth in Organizations Create and capture useabe career deveopment modes and toos Demonstrate empoyee network buiding and action-panning support COURSE: 4918 LENGTH: 1 day NASBA CPE CREDITS: 8 Word Cass Customer Service in Describe how to create shared expectations with interna cients Communicate with customers in a manner that buids credibiity and trust Deveop a pan to improve deivery of customer service COURSE: 4922 LENGTH: 2 days NASBA CPE CREDITS: Management Concepts

11 OPM Competencies Matrix Use the matrix beow to identify Management Concepts courses that cover many of the competencies as identified by the Office of Personne Management (OPM). COMPETENCIES* Courses Cassification Compensation Customer Service Empoyee Benefits Deveopment Information Systems Staffing Performance Management Empoyee Reations Labor Reations Poicy Workforce Panning Empoyee Reations The Federa Business Partner Federa Taent Acquisition Federa Workforce Panning Getting Efficient: Optimizing Operations Anaytics Boot Camp Job Anaysis for Recruitment and Seection Labor and Management Reations Position Cassification Position Management Supporting Professiona Growth Word Cass Customer Service in NOTE: For a compete ist of technica and genera competencies, visit Get a Compete Overview of Federa in Just 5 Days with BOOT CAMP For more information, visit Management Concepts 9

12 MANAGEMENT CONCEPTS Programs to deveop expertise in: Anaytics // Leadership // Professiona Skis // Supervision MANAGEMENT CONCEPTS Learn in the cassroom or onine MANAGEMENT CONCEPTS Training to hep you achieve the highest eve performance in: Accounting // Auditing // Budgeting // Financia Management MANAGEMENT CONCEPTS Training to deveop critica skis for: Federa Personne // Pass-Through Recipients // Recipients of Federa Awards Learn in the cassroom or onine Programs to deveop expertise in: Agie Processes and Techniques // Business Anaysis / Requirements Management // IT Project Management // Project Management // Program Management // Systems Engineering Other Certificate Programs from Management Concepts Management Concepts professiona certificate programs are designed to hep you deveop the comprehensive knowedge and skis needed for highy competent performance and ong-term success in your fied. In addition to our certificate programs in Human Capita & Human Resources, we offer severa other certificate programs, incuding: Leadership & Management Certificate Programs ENROLL TODAY! Leadership & Management Certificate Programs Programs to deveop expertise in: Leadership Supervision Anaytics Professiona Skis Contract Hoder Contract GS-02F-0010J Project & Program Management Certificate Programs ENROLL TODAY! Contract Hoder Contract GS-02F-0010J Project & Program Management Certificate Programs Programs to cutivate knowedge in: Agie Processes and Techniques Business Anaysis / Requirements Management IT Project Management Project Management Program Management Systems Engineering Federa Financia Management Certificate Program ENROLL TODAY! Contract Hoder Contract GS-02F-0010J Federa Financia Management Certificate Program Training to hep you achieve the highest eve of performance in: Accounting Auditing Budgeting Financia Management Grants Management Certificate Program TM Grants Management Certificate Program Training to deveop critica skis for: Federa Personne Pass-Through Entities Recipients of Federa Awards ENROLL TODAY! Contract Hoder Contract GS-02F-0010J For more information or to enro, visit us at or ca Management Concepts

13 Letter of Intent Get Started Today! Simpy compete this Letter of Intent and mai or fax it to us. Or enro onine at I am interested in enroing in the foowing certificate program(s): Human Capita Certificate Program Human Resources Certificate Program PLEASE PRINT FULL NAME LAST 4 DIGITS OF SSN ORGANIZATION TITLE ADDRESS CITY/STATE/ZIP PHONE (WORK) PHONE (HOME) PRIORITY CODE (The priority code can be found beow your name on the maiing abe.) Pease Return To: Management Concepts Attn: Certificate Program Office 8230 Leesburg Pike Tysons Corner, VA Phone: Fax: Emai: I understand that I must compete this program within three years of the first course I take for certificate program credit and that I may withdraw from the program at any time with no obigation. I aso understand that this etter is for Management Concepts records ony. It is not a ega contract and does not obigate me to take any courses. Anticipated Start Date: Professiona Affiiations: NOTE: You wi receive written confirmation of your acceptance into this program. HS Management Concepts 11

14 About Management Concepts INDIVIDUAL TRAINING BROAD SELECTION OF OFFERINGS 250 & 14 Certificate COTS Courses industry-respected Programs for SUBJECT AREAS Acquisition & Contracting Business Anaysis & Data Anaytics Financia Management Grants & Assistance Human Capita & Human Resources Leadership & Management Project & Program Management GROUP LEARNING We are committed to empowering individuas, teams, and organizations to grow and achieve their missions with our high-impact training courses, certificate programs, and professiona deveopment soutions. For more information, foow us on JAN Group sessions deivered annuay DEC Choose what you want, where you want it, and on a schedue that aigns with your business cyce. TRAINING LOCATIONS THE MANAGEMENT CONCEPTS DIFFERENCE Timey, reevant, and immediatey appicabe content Nationay-recognized continuing education options More than 1 miion individuas, teams, and organizations served Find casses across the U.S., around the gobe, and onine! SATISFACTION GUARANTEED Management Concepts

15 Satisfaction Guarantee As evidence of our commitment to your compete satisfaction, Management Concepts offers a money-back guarantee on every open enroment course we offer. If you are not satisfied that we have met the stated objectives of the course, we wi either refund your tuition in fu or appy the amount to another course. Concerns shoud be sent to: Management Concepts Attention: Customer Care 8230 Leesburg Pike Tysons Corner, VA Phone: Emai: GSA Contract Eigibe buyers may purchase certain Management Concepts products and services under the company s GSA Mutipe Award Schedue (MAS) 874 Contract #GS-02F-0010J. Buyers shoud indicate that their purchase is being made under the company s MAS contract at the time they pace their order. In addition, their order shoud incude the company s MAS contract number. Pease contact us with any questions about the ordering procedure at Continuing Education NATIONAL ASSOCIATION OF STATE BOARDS OF ACCOUNTANCY (NASBA) CPE CREDIT Management Concepts is registered with the Nationa Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professiona education on the Nationa Registry of CPE Sponsors. State boards of accountancy have fina authority on the acceptance of individua courses for CPE credit. Compaints regarding registered sponsors may be addressed to the Nationa Registry of CPE Sponsors through its website: Student compaints wi be handed in accordance with our Satisfaction Guarantee. UNLEASHING the POTENTIAL of Individuas, Teams, and Organizations Tuition fees, course tites, course schedues, and terms and conditions are subject to change without notice. Visit our website for the most current information: Copyright 2015 by Management Concepts. Trademarks: Management Concepts ogo, and reated trade dress incuding design of this brochure are trademarks of Management Concepts and may not be used without permission. Inteectua Property Poicy: By registering for or otherwise ordering a Management Concepts course, you acknowedge that Management Concepts training materias are protected by U.S. and internationa copyright aws. In addition, you agree not to use the company s training materias, incuding but not imited to the concepts and ideas expressed in the training, to create a competing product/service. Compete Terms & Conditions: For compete terms and conditions affecting students, pease visit Management Concepts does not permit audio or videotaping of courses Management Concepts 13

16 8230 Leesburg Pike Tysons Corner, VA PRSRT STD U.S. Postage PAID Management Concepts HS1505 Drive Your Career with our Eite Training Programs To earn more and enro in a training program, ca or visit

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