Ricoh Legal. ediscovery and Document Solutions. Powerful document services provide your best defense.

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1 Ricoh Lega ediscovery and Document Soutions Powerfu document services provide your best defense.

2 Our peope have aways been at the heart of our vaue proposition: our experience in your industry, commitment to deivering rea vaue and accessibiity across our network of offices.

3 Performance Without Compromise. Quaity. Accuracy. Security. For aw firms and ega departments, the stakes are aways high, and documents aren t just toos they re the ifebood of your business. As you face ever greater pressure to do more with ess, how can you use technoogy and document management to drive efficiency without compromising resuts? On the surface, technoogy and document management might seem highy tactica necessary evis within your day-to-day operations. In reaity, aw firms and ega departments have numerous opportunities to everage technoogy and document management soutions to achieve strategic goas. In fact, with the right approach and the right partner your organization can use more effective document management to: Fue growth by trimming costs and creating new or arger revenue streams Address compex e-discovery requirements in an efficient, cost-effective manner Provide better services and hep you focus on the aw Law Is Your Passion. Document Management Is Ours. Ricoh Lega is buit on the experience and peope of IKON Office Soutions and the innovation and technoogy of Ricoh. We re committed to bringing the argest and most experienced organization of ega document soutions to work for you, as we as deivering premier ediscovery services. Our mission is to be your trusted partner, so that you can concentrate on what you do best winning cases. Singuar Focus. Exceptiona Resuts. Ricoh has been a powerfu partner to the ega community for over two decades, earning the trust of cients through experience, expertise and ong-term reationships. This experience heps us further understand the unique needs and chaenges of the ega community and supports investing heaviy in focused service, support and infrastructure. With a nationa footprint and unparaeed resources, we re the argest provider of ega document services in the United States. Discover why we serve thousands of aw firms and corporations, incuding over 90 percent of the Am Law 200 and NLJ 250 firms, and the ega departments of many Fortune 1000 companies. Ricoh stands ready to serve as your singe point of contact and accountabiity for document management a true partner in heping you overcome obstaces and achieve strategic goas. We are passionate about understanding your chaenges and opportunities and then working hand in hand with you to design and depoy optima soutions. With Ricoh, there are no one-size-fits-a products. From consuting engagements and e-discovery soutions to ongoing managed services engagements, we wi craft a taiored soution to address your needs and support your goas. In Their Words Arguaby the best evidence of Ricoh s strengths comes from our cients the organizations that have benefitted from the depth, breadth and quaity of our capabiities: Ricoh understood immediatey the chaenge we were facing, and proposed an affordabe soution that met our needs. John T. Turco Law Offices We can now focus on our core competencies and our jobs. McDonad Hopkins LLC Ricoh won our business on the strength of their nationa presence and expertise in the ega industry. Sandberg, Phoenix & von Gontard, P.C. Ricoh is proactive in bringing soutions to us, and it s very hepfu for us to ook at our business and ways we can approach things differenty. Duane Morris LLP

4 Unparaeed Capabiities Ricoh offers some of the most comprehensive capabiities in the industry. After a carefu assessment of your chaenges and opportunities, we can assembe an optima bend of toos and services from document reproduction and imaging to technoogy assessments and end-to-end managed document services. Athough we taior every soution, or combination of soutions, to each cient s specific requirements, our capabiities generay fa into three primary categories: Practice Support Services, Office Administration and Information Technoogy. You can tap into these capabiities on a project basis or through ong-term on-site or off-site service agreements incuding comprehensive managed document services engagements. Practice Support Services You Hande the Practice. We Deiver the Support. We offer a suite of sophisticated capabiities to hep you better contro data so you can better manage cases. Our proven approach to ediscovery baances the benefits of the atest technoogy with our peope and processes, providing the toos you need to hep you quicky and efficienty identify critica information. Make Ricoh your partner for: Document production and reprographics, incuding oversize documents and graphic production Imaging and scanning Document utiization and coding Document custering for review prioritization Forensic data acquisitions Eary data assessment ediscovery processing Hosted review and productions Technoogy-enhanced review

5 Taiored Soutions Office Administration Operate More Efficienty and Profitabiity Law firms and ega departments are under immense pressure to do more with ess. Effective document management can hep optimize administrative and operationa efficiency driving down costs without compromising resuts. Choose Ricoh for: Document production and reprographics, incuding oversize documents and graphic production Imaging and scanning Faciities management, incuding copy, mai and reception Records management Feet management On-site service metrics Records storage and retrieva Matter management Mutifunction devices Workfow consuting Biing and cost recovery Disaster recovery Information Technoogy Use Technoogy to Drive Competitive Advantage Lega organizations have increasingy embraced the strategic potentia of information technoogy. Technoogy is no onger nice to have; it s now a critica enaber of operationa efficiency and competitive advantage. Ricoh s Lega Soutions team offers a suite of consuting services to hep your organization assess your current information technoogy infrastructure and processes, and then design and depoy soutions designed to squeeze out costs and inefficiency whie supporting your requirements for absoute accuracy. Tap into Ricoh s expertise in: Technoogy integration Document strategy assessment Workfow consuting Biing and cost recovery Disaster recovery Capture soutions IT services Data governance Mutifunction devices RICOH LEGAL EDISCOVERY SOLUTIONS Ricoh s ediscovery Soutions integrate a suite of best-in-cass technoogies that provide customers with customized support throughout the entire eectronic discovery process incuding data forensics, eectronic discovery, document imaging, document coding and hosting and review. Our soutions aso integrate best-in-cass software to provide comprehensive soutions that cover every eement in the Eectronic Discovery Reference Mode (EDRM). Nationa Reach Loca Presence With our breadth of services, a nationa footprint that incudes more than 40 document processing centers and over 2,000 professionas to serve your needs, we provide a range of on-site and off-site document production support.

6 Industry Awards Ricoh is the proud recipient of the foowing awards: New York Law Journa, Best Document Management, 2010, 2011 Connecticut Law Tribune, Best Document Management, 2008, 2010, 2011 Connecticut Law Tribune, Best Office Equipment, 2007, 2008, 2009, 2011 The Recorder (Caifornia), Best Document Management, 2009, 2010, 2011 The Lega Inteigencer (Phiadephia), Best Office Equipment, 2010, 2011 The Lega Inteigencer (Phiadephia), Best Document Management, 2011 The Lega Inteigencer (Phiadephia), Best Eectronic Discovery, 2011

7 Engaging with Cients Through a number of ongoing initiatives, Ricoh activey engages with our cients heping to ensure that we stay on top of emerging trends and chaenges and aigned with each cient s strategic objectives: Ricoh Service Exceence Methodoogy SM is our word-cass service methodoogy that defines how we anayze an opportunity, impement the soution, manage and everage best practices, train and motivate staff, and maintain strategic, frequent customer communication. It s a forma commitment and process for heping to ensure that we support our cients success by continuay evauating and improving the services and support we deiver. We aso maintain an Annua Customer Strategy process. This forma, ongoing process heps to ensure that our services and support stay aigned with your business and that we continuay raise the bar for service exceence. Refecting our corporate commitment to our cients, Ricoh executives sponsor and participate in this process, which incudes ongoing communications and quartery strategy update meetings. Ricoh aso faciitates a Lega Industry Customer Advisory Board. The board, which incudes 15 to 20 members from various aw firms, heps both parties stay up-to-date on industry trends and opportunities and drives strategic direction so that we can better serve our cients. IN THEIR WORDS The Ricoh team reay took the time to ask questions and understand our business. They showed us best practices that we coud use to improve efficiency, technoogy, and the whoe package. It s been a very good partnership. Roger, Townsend & Thomas, PC Our previous vendor coud not match the eve of quaity Ricoh provides. Baker & Hosteter LLP Ricoh demonstrated its extensive depth and knowedge in providing word-cass managed services for the specific needs of the ega community. Fried, Frank, Harris. Shriver & Jacobson LLP Ricoh has the industry s argest network of processing centers, and they have the proven knowedge, experience, and end-to-end customized soutions the ega community needs for every aspect of compex itigation requests and document management chaenges that may arise. Gunster, Yoakey & Stewart, PA CASE STUDY Sutherand Asbi & Brennan LLP A Records Management Investment that Pays Big Dividends Sutherand Asbi & Brennan LLP is a aw firm with goba reach known for soving chaenging business probems and resoving sophisticated ega issues for many of the word s argest companies. In addition to the need to estabish an effective and efficient records management program for voumes of ega fies and business records, Sutherand was ooking to eiminate vendor costs and reduce the risks associated with record handing, storage and retrieva. Learn how a ong-term soution for safe records storage and retrieva and reduced costs have heped Sutherand. View the case study A Records Management Investment that Pays Big Dividends at:

8 Our Approach. Our Soutions. Ricoh beieves that the key to transforming the way companies work starts with harnessing the coective imagination of peope. This idea, paired with our award-winning technoogy and services, is how we are breathing new ife into estabished forms of knowedge sharing heping companies to move beyond paper and beyond the office so they can coaborate ike never before. Services-ed, technoogy-enabed and peope-driven, Ricoh is committed to heping companies everage the powerfu information and knowedge that aready exists throughout their organizations often untamed, untapped and buried to create the future they want. To earn more about Ricoh Lega and how we can hep you identify and address opportunities to enhance your organization s document management, visit Ricoh is the Proud Recipient of the Foowing Awards: RICNP Ricoh Americas Corporation. Ricoh, the Ricoh ogo and Ricoh Service Exceence SM are registered trademarks or service marks of Ricoh Company, Ltd. A other trademarks are the property of their respective owners.

Ricoh Legal. Our Approach. Our Solutions. ediscovery and Document Solutions. Powerful document services provide your best defense. www.ricoh-usa.

Ricoh Legal. Our Approach. Our Solutions. ediscovery and Document Solutions. Powerful document services provide your best defense. www.ricoh-usa. Our Approach. Our Solutions. Ricoh Legal ediscovery and Document Solutions Ricoh believes that the key to transforming the way companies work starts with harnessing the collective imagination of people.

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