CUSTOM. Putting Your Benefits to Work. COMMUNICATIONS. Employee Communications Benefits Administration Benefits Outsourcing

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1 CUSTOM COMMUNICATIONS Putting Your Benefits to Work. Empoyee Communications Benefits Administration Benefits Outsourcing

2 Recruiting and retaining top taent is a major chaenge facing HR departments today. Empoyers must have the right toos to hep HR achieve these critica objectives.

3 Custom Communications The Unique Difference Your empoyees are key to your success. And now, you can partner with Custom Communications to hep maximize your investment in them. With our effective communications and outsourcing strategies, you can concentrate on your core business objectives. Whether the economic cimate is robust or sow, one constant hods true empoyees who fee vaued wi give their a. Our soutions wi bring that energy to your workforce and hep keep it there. The dictionary defines Communication as a transmission of messages. Here at Custom Communications, we take it one step further. We ca it the gateway to synergy. Because information not just transmitted to empoyees but understood and embraced creates a corporate whoe that is greater than the sum of its parts. Why Custom Communications? We maximize the vaue of your HR programs by buiding a bridge of understanding with empoyees. It s synergy at its best. Custom Communications offers faster, smarter, more effective HR soutions by embracing a cient-focused approach. Our soutions can hep you: Motivate and retain top taent Achieve an interna strength that heps you stay competitive Maximize the vaue of your offerings to empoyees Regain time for core functions that maximize your growth We provide the toos to transform your empoyee programs from theory to targeted action. Putting Your Benefits to Work.

4 Communication Equas Greater Vaue Empoyee satisfaction is vita to the success of any organization. And effective communication goes farther than any other measure to ensure that satisfaction. Regardess of the topic, our speciaty is bending technica expertise with powerfu, creative and proven communication skis. This enabes us to deveop and execute sound communication strategies for our cients. Custom Communications wi work with you to engage, educate and empower your empoyees. Our diverse offerings of print and onine materias wi aow us to find the right mix of communication vehices for your organization. As a resut, your empoyees wi have the resources to make informed decisions, and that s empowerment for them.

5 Empoyee Communication Soutions View our products as toos from your HR tookit that can be accessed again and again. An annua foder fied with benefits data won t go far to empower your empoyees especiay if they, ike others, are being asked to do more with ess. Our materias, by contrast, are engaging and empowering. They hep you embark on an ongoing communications journey with your empoyees. What better way to et them know they matter? From recruitment to retirement, we offer communications expertise in: HR identity and branding Annua enroment Heath care pans Tota compensation Retirement pans Financia panning education Summary pan descriptions Heath and weness campaigns Pay programs Executive compensation Human resources poicies and procedures Recruitment Empoyee orientation Communications measurement Personaized Soutions. We embrace creativity. That means we do what it takes to deiver the right message, at the right time, to the right audience your vaued empoyees. Strategy pays a big roe. A our communications products stem from your own objectives and desired outcomes. We bend your key messages with the best writing and design taent. The resut? A unique end product. When you succeed, we a succeed. Information is shared. Questions are answered. Vaue is reaized.

6 Tota Compensation Statements Is there an optimum way to engage your best empoyees? Absoutey. Convey your company s vaue proposition to empoyees with a personaized Tota Compensation Statement (TCS). Workpace benefits are costing empoyers in the United States more every year. So it makes sense to show empoyees how their benefits programs work, and to iustrate the true vaue they represent. Our Tota Compensation Statements aow you to stay competitive, maintain high morae, and attract the highest quaity empoyees. These statements show your empoyees not ony what their benefits are, but what they are worth. To many HR managers, a TCS is the best communication too they can provide to empoyees.

7 Vauabe Support Services Custom Communications suppements its product and service offerings with a host of vaue-added services to compement your communications or outsourcing project. Our fexibe, cient-driven approach means you can seect ony those services you fee are right for your organization. Empoyers who want to demonstrate the vaue of their benefit programs use the right vehices throughout the year with consistent messaging that communicates to empoyees how much their benefits program can enhance their we-being. Our support soutions incude: Mutiingua capabiities We offer transation of Engish and Spanish communications, as we as other anguages. Personaized print services Our personaized communications incude wecome etters, enroment worksheets, and confirmation statements. Because the best communications are those that speak directy to your empoyees. Fufiment & maiing services Our distribution expertise and on-site fufiment faciity mean that your printed materias can be maied cost-effectivey and accuratey. Tota Compensation Statements That Deiver We taior our statements to fit your needs. And we offer them in various print and onine formats incuding brochures and singe-sheet summaries. Our statements provide: A compete view of compensation and benefits: incuding saary and benefits, such as heath care, retirement pans, ife and disabiity insurance. A Tota Compensation Summary: empoyer and empoyee contributions with pie chart graphics. Detaied pan information: key features for each benefit pan. Retirement Savings: projections to hep your empoyees estimate their retirement income. Buid empoyee oyaty and commitment. Provide the best communication too you can offer.

8 Premier HR/Benefits Administration Custom Communications offers a proven, fu-featured, web-based soution that wi faciitate better communication by aowing you, your empoyees and service providers to connect seamessy. And because this easy-to-use soution is web-based, it eiminates the costs, risks and imitations of traditiona software and outsourcing options. With this soution you can: contro benefits costs by streamining administration and communication improve empoyee retention provide onine access to resources anytime and anywhere reduce abor costs aow empoyees to make benefit changes via ife events or open enroment

9 Benefits Outsourcing Services The high cost of benefits administration creates a tremendous chaenge for many empoyers. You can ower that cost by turning to Custom Communications benefits outsourcing services for support. Our dedicated, professiona staff wi manage your benefit processes whie you stay focused on your core business matters. Custom Communications provides ongoing, integrated benefits management services. Our personaized outsourcing support services incude: Enroment services Biing services Vendor management Eigibiity audits HIPAA administration COBRA administration Fufiment Whatever your objectives, Custom Communications provides the right bend of appications and services to hep your company function most effectivey. From HR to Benefits Administration, key features in your singe soution incude: Payro Integration Manager Sef Service Empoyee Sef Service Open Enroment Life and Work Events Carrier Connections Performance Management Leave Management Compensation Anaysis Taent Management Recruitment/Appicant Tracking Optimize your organization s benefits programs with a proven soution.

10 Our Ongoing Promise to You Empowering organizations and their empoyees HR communications and benefits administration are important functions for your business, since they can significanty enhance empoyee reations. Unfortunatey, these time-consuming functions can aso shift vauabe resources away from the pursuit of your firm s key strategic initiatives. That s why, since 1995, Custom Communications has offered premier empoyee communications programs, state-of-the-art onine technoogy, and innovative benefits outsourcing soutions that enabe you to focus on what matters most your company s success. We hep you achieve the greatest vaue from your benefits and communication strategies, by providing you with effective and cost-efficient soutions.

11 Putting Your Benefits to Work. We hod fast to our Core Vaues, because we respect yours. Integrity Accountabiity Dedication Exceence Those vaues transate to premier products and services for you.

12 CUSTOM COMMUNICATIONS 800 Marsha Pheps Road, 5-E P.O. Box 338 Windsor, CT Te To-free Fax Putting Your Benefits to Work.

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