GoDaddy Accounts & IMAP
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- Harry Cook
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1 GoDaddy Accounts & IMAP Match My syncs seamlessly between GoDaddy Workspace and Salesforce.com, but you must have a GoDaddy Unlimited account. This is because Match My must communicate with an server, service or account that is IMAP enabled. IMAP is only available in the Unlimited level. IMAP vs. POP IMAP is necessary based on the way it works with . IMAP is an abbreviation of the standard called Internet Message Access Protocol. IMAP is the successor of an earlier standard called POP which stands for Post Office Protocol. The difference between IMAP and POP in that IMAP stores a copy of each on both the cloud and the end-user device whether it is a desktop, laptop, tablet or smartphone. POP, on the other hand, immediately downloads the to the device, stores it on the device and erases it from the cloud. Because IMAP creates a complete inbound and outbound log in the cloud no s are missing because they have NOT been immediately downloaded to a device as with POP - Match My can import, analyze and match s every 20 minutes creating a complete log.
2 GoDaddy users that do not have the Unlimited account must perform an upgrade that will increase their monthly subscription cost, generally by less than $1.00 per month. It is worth noting that the IMAP account does ensure that there is a backup of s always available on the server. An IMAP account also allows users to have access to all their s regardless of what device they are using or when they access , because all their messages are always there unless a user deletes them. **Before scheduling a Match My setup with support staff, please follow the steps below to verify an unlimited account and/or upgrade so that account has IMAP access. GoDaddy notes that upgrades or changes can take up to 24 hours to take effect. The following steps were written based on information posted at 1. Verify Level of Account 1.1. Log in via webmail ( Mouse over Tools and select Info Center A new browser tab will open requiring login, after which account settings will be viewable. If only POP settings are visible, you do not have IMAP on this account and an upgrade is required. Copyright 2012, RAE Internet Inc. dba Mailspect Inc. and Match My
3 1.2. Another way to verify your account is through your main GoDaddy Account Login via GoDaddy Account
4 Click My Account, expand by clicking the + Sign. In the expanded list of accounts, if none of the accounts are listed as Unlimited, you will need to upgrade. In the screenshot below, only Personal accounts (free) and Deluxe are currently available. Clicking the Options button for listed Plans will provide more details. As an example, the screenshot below are Options for Plan 4 which is Deluxe, and indicates IMAP is not available. Copyright 2012, RAE Internet Inc. dba Mailspect Inc. and Match My
5 2. Upgrading Account For the Plan you want to Upgrade, click Options. Choose the Upgrade option and proceed through GoDaddy checkout.
6 After upgrading, the change is visible by going to My Account > expanding . The list below indicates that Plan 4 is now an Unlimited plan. 3. Determining IMAP Server Name 3.1. Log in via webmail to the account connected to IMAP. ( Mouse over Tools and select Info Center. Copyright 2012, RAE Internet Inc. dba Mailspect Inc. and Match My
7 The screenshot below indicates that this account has access to POP and IMAP and includes the IMAP server name imap.secureserver.net and that the secure port is 993. These will be entered when setting up IMAP import for Match My . For information about setting up your client such as Outlook or Windows Live Mail, go to the GoDaddy support page Please note that folders created in a POP account will need to be recreated in your IMAP account following the upgrade. Contact Match My support at support@matchmy .com for assistance in importing from your IMAP account.
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