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1 The following document will walk you through HBC domain changes to mail services in order to view mail after March 31, These setting changes apply to any client software (i.e. Outlook Outlook Express, Windows Live, Thunderbird, etc) and peripheral devices (i.e. smartphones and tablets). Forward any important messages from your old to the new before March 31 st and they will be processed through the new server. If you have any questions, please visit our website at or contact HBC Wizards at (877) Your incoming will be delivered to both the new and the old mail server during this transition period of February 3 rd through March 31 st. Thank you for your patience and understanding during this transition. Information Sheet *!* Save this for future reference *!* Address: Username: Password: password Incoming Server (IMAP): .hbci.com SSL: Enabled Possible Ports: Port: 993 Port: 995 Port: 143 Outgoing Server (IMAP): .hbci.com SSL: Enabled Port: 587 Set outgoing server to use Password Authentication and use the same login as the incoming server. If you have any questions, please call technical support at or visit our website: Their hours are 8 a.m. to 8 p.m., Monday-Friday and 8 a.m. to 6 p.m. Saturday.

2 When changing from POP3 to IMAP, users will want to save their messages: Configuring Client For hbci.com: Address: Mail server: .hbci.com Username: 1. 2.

3 3. Outlook Settings: 1. Select File à Info à Account Settings 2. If you are using 2007 or earlier select Tools à Account Settings

4 3. Highlight your account by clicking once on it, and then select Change. 4. Change the username to your full address 5. Click on More Settings 6. Select Outgoing Server tab 7. Check the box that says My server requires authentication

5 8. Select the Advanced tab 9. Change the incoming server (POP3) from 110 to Check the box that says This server requires and encrypted connection (SSL) 11. Change the outgoing server (SMTP) from 25 to Click ok 13. Click Next and Finish 14. Close the Account Settings

6 Android Setup 1. If you do not have another account configured already, you will be prompted to enter your username (full address) and password, then select Manual setup. **If you have already configured an account, go to Menu on your device and select Settings. In the upper right hand corner you should have the option to Add Account, select this option. 2. Select the POP option

7 3. You will be prompted to enter server information, enter the following information: 4. Select whether to delete messages from the server when they are deleted on your Android. 5. Press Next.

8 6. You will be prompted to enter your outgoing server settings. Enter the following information: Use secure connection should not be checked Authentication = Auto Verify certificate- should be checked

9 7. Configure your account options including whether the Android will automatically check for new messages and, if so, how frequently. Note: Having your mobile device automatically check for new may cause errors, or can cause your account to become temporarily locked. Then press Next. 8. Give this account a name (optional) and enter the name you wish to have displayed on outgoing messages. Then press Next. 9. Your device will set up the account and begin downloading your new messages.

10 iphone Setup 1. Go into the advanced settings, make sure ssl is turned on, and use port 143

11 2. Go into the outbound mail server settings, use 587, and again make sure ssl is turned on.

12 Mac mail settings: 1. Go into your account settings and select New Account 2. Select Add Other Mail Account 3. Enter the following credentials into the Add a Mail Account box:

13 4. Enter the following credentials into the Incoming Mail Server Info box: 5. Enter the following credentials into the Outgoing Mail Server Info box:

14 6. Enter the following credentials into the Account Information Tab:

15 7. Enter the following information in the Advanced tab:

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