GUIDEWIRE. Introduction to Using WebMail. macrobatix. Learn how to: august 2008

Transcription

1 macrobatix GUIDEWIRE august 2008 Introduction to Using WebMail Learn how to: Manage Your Inbox Compose a Message Activate Spam Filter Modify Spam Settings Check Held Messages *To download the complete WebMail tutorial, please visit:

2 Manage Your Inbox In order to access your messages and account information, you will first need to sign in to your WebMail account. Follow these steps to sign in to your account: 1. In the address bar of your web browser, enter the name of your incoming/outgoing mail server. This will be either: mail.your-domain-name.com or webmail.your-domain-name.com, depending on your setup. 2. Once at the login screen, enter your username and password into the Sign in to area on the screen. 3. Click the Go

3 Managing your WebMail inbox is easy. Just follow the instructions below to view your messages, delete messages, and forward messages: After signing in, the inbox will be the first screen you see. Click on the subject (in the Subject column) or the name of the sender (in the from column) to view the body of that particular message. The message will pop up in a different window. To delete or forward messages, click the box next to the subject of the message(s) to check it. Then click either the Delete or Forward button, depending on what you wish to do. For information on setting up your address to automatically forward s to another address, refer to the full version of this tutorial. There may be more than one page of s in your inbox. To view additional pages, use the arrows or the dropdown menu next to Page at the bottom right corner of the window.

4 Compose a Message To create a new message to send, follow these instructions: 1. Click on Compose Mail in the main menu.

5 2. A new window will pop up for you to create your message. Your address will automatically appear in the Reply To: field. Type the entire address (example: j_doe@your-domain-name. com) of the person you want to send this message to in the To: field. 3. In the Subject: field, type the subject line of the message. 4. In the large field at the bottom of the window, type the body of your message. 5. Choose a signature from the dropdown menu below Signature. If you do not want to add a signature to your message, choose (none). To learn more about creating signatures, refer to the full version of this tutorial. 6. If you need to attach any files to this message, Click Attach File in the upper right corner of the window. Click Browse and choose the file you would like to attach. When you have chosen all of the files you would like to attach, click the Finish Attaching Files button. 7. Click Send when you are ready to send your message.

6 Activate Spam Filter A spam filter makes it so s that your account detects as spam or junk will automatically be sent to a folder that holds your junk s (your held folder), instead of going to your inbox. Turning on your spam filter will help you manage your incoming messages by sorting out the junk so you don t have to. Even though turning on your spam filter will help you by stopping most junk from filling up your inbox, it may potentially send s that are not junk to your held folder. You will learn how to change the more specific settings of your spam filter on the next page. On this page you will learn simply how to turn on the spam filter: 1. Click on Spam Control under Your Details in the main options menu. 2. In the Spam Control area, check On next to Spam Filtering. Your spam filter is now activated. Next, you will learn how to modify its settings.

7 Modify Spam Settings By modifying your spam filter, you can customize the way your WebMail account handles messages that could be spam. Each potential spam message has a spam rating. This is a number that reflects the chance that a message contains spam. The higher the number, the more likely the message contains spam. In your spam settings, you will choose the spam rating at which your account will hold, reject, or vanish potential spam s. If your account is going to hold a message, it will be sent to the held folder. It will be kept for two weeks in this folder, during which you can view the message(s) and choose to send specific ones to your inbox. Rejecting a message will make it so you do not receive it. The sender s server will notify them that you did not get the message. If a message vanishes, you will not receive it and the sender will not be notified that you did not get it. This is how you modify your spam settings and the suggested ratings at which to hold, reject, or vanish potential spam: 1. In the Options menu, click Spam Settings under Spam and Filtering (Surg ).

8 2. In the Spam settings area, choose 8+ from the dropdown next to Hold when rating is. You can change this setting to catch more or less spam in the held folder. To catch more spam, but potentially send s that are not junk to your held folder, change the rating to a lower number. To catch less spam, but make sure that the s that are not junk do not go to your held folder, raise the rating to a higher number. 3. For the reject rating, choose NEVER reject from the dropdown menu. 4. Next to Vanish* when rating is, choose NEVER vanish. 5. Click Save in the Spam settings area. 6. Moving down to the SPAM features area, choose 4+ Probably spam from the dropdown menu next to Add the spam indicator to the message subject From the dropdown next to Add spam indicator headers to the message body..., choose 10+ Definitely spam. 8. Click Save in the SPAM features area. It is important that you manage the your held messages. You will learn how to check these messages on the next page.

9 Check Held Messages When your spam filter holds messages that may contain spam, it sends them to the held folder. These messages will be kept for two weeks in this folder, during which you can view them and choose to send specific ones to your inbox. It is highly recommended that you check your held folder daily if you have turned on your spam controls. This is how you check the messages in your held folder: 1. Select the Held folder under Folders or click the Held Messages button in the Spam settings window.

10 2. Check this folder and delete all of the messages that are spam. Do this by checking the box next to the message or messages and click the Delete button. 3. If you see any messages that are not spam in this folder, check the box next to them. Click the Allow button to move the message or messages into your inbox. To download the complete version of the WebMail User tutorial and all other Macrobatix tutorials, please visit: All of our tutorials are free, easy to understand, and up to date. If you have any questions or suggestions regarding any of the Macrobatix tutorials, please send to: v