Connecting to UNSW Exchange & zmail using MS Outlook Introduction

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1 Introduction This document has been written for those users who have both a UNSW Exchange account* because they are either a: Staff member, Research student etc, and a zmail account** because they are a student or UNSW Alumni member etc. It is also assumed that your primary connection is to your UNSW Exchange account and has been configured for your MS Outlook client as per the instructions found at: Purpose. This document shows how to add an additional connection on your MS Outlook client to your zmail account; you will then be able to easily move mail from one location to another. This can be particularly useful if you want save some s to your zmail account as your employment conditions are about to change and you will shortly no longer qualify for a UNSW Exchange account. *This is a mail box contained on one of the Exchange Servers located on UNSW property and administered by UNSW IT Services. **This is a mailbox contained on one of the Exchange Servers located in the cloud and administered by Microsoft in conjunction with UNSW IT Services. Page No 1 of 7

2 Open your Outlook client: Configuring instructions. On the Tool Bar select File tab. On the Info bar, click the Add Account button. On the Auto Account Setup screen select Manually configure server settings etc and then click the Next button. Page No 2 of 7

3 On the Choose Service panel, select the Internet E- Mail radio button. Click the Next button. This will bring up the Internet Settings panel as shown below: (Fill in the information as shown, to suit your account.) Note: Account Type must be set to IMAP. Password: Enter your password.*** (This may be different from your zpass). Click on the More Settings button. *** Information regarding your password can be obtained from Page No 3 of 7

4 On the More Settings panel; click on the Advanced tab. Enter the Port and Encryption information as shown in the panel. On the General tab. Enter the details you prefer. On the Outgoing Server tab. Tick the box and select the radio button as show. Click the OK button. Page No 4 of 7

5 This will return you to the Internet E- mail Settings panel. Click the Next button. Outlook will now run a check on the configuration you have entered. Once the tests have successfully completed, click the Close button. # This will return you to the final panel, click the Finish button to complete. # If the tasks fail to complete you will be returned to the Internet Settings page. Check to make sure the data has been entered correctly and clicks the Next button again. If you cannot get the configuration to connect; Please ring the Service Desk on for assistance. Open your Outlook client and on the File tab. Page No 5 of 7

6 Click on the Account settings button. Notice that we now have two separate connections for the client, one to the UNSW Exchange Server and the other an IMAP connection to the zmail Server. Click on the Close Button. Page No 6 of 7

7 When you open your Outlook client: Outlook Client differences. You will see that an addition has been made to the list of folders you have access to. This will be your connection to zmail. When sending an ; You will see a new button called From ; by clicking on this button you can select from which account mail is sent i.e. UNSW Exchange account or zmail account. One minor point to note; when set up this way your client may take a minute or two longer to come on line. This is because when you open your client it has to log onto two different servers. For more information regarding the use of zmail & other methods of connection to the service, please refer to: Page No 7 of 7

You must have a valid UNSW Login ID and associated zpass. If you are unsure about this; please call the IT@UNSW Service Desk.

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