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1 Business mail Instructions for configuration of Outlook, 2007, 2010, 2013 and mobile devices CONTENT 1 MS OUTLOOK CONFIGURATION Outlook 2007, 2010 and 2013 adding new exchange account, automatic configuration Outlook 2007, 2010 adding new exchange account manual configuration Outlook 2010, 2013 configuring additional MS Exchange account in the same profile POP AND IMAP SETTINGS... 9 POP3 settings... 9 IMAP MOBILE DEVICE SETTINGS General settings Setting ios (iphone, ipad i ipod) devices Setting Android Device Setting Windows mobile device Set Up Exchange ActiveSync on a Nokia Symbian Mobile Phone OUTLOOK WEB ACCESS Change Your Account Password (OWA) SELFCARE PORTAL FOR ADMINISTERING YOUR DATA AND SERVICES CREATING NEW PROFILE IN OUTLOOK... 17

2 1 MS OUTLOOK CONFIGURATION 1.1 OUTLOOK 2007, 2010 AND 2013 ADDING NEW EXCHANGE ACCOUNT, AUTOMATIC CONFIGURATION Open Outlook. Click on File, Info, Account Settings > Account Settings. Click on New button. For automatic configuration enter name of the user, address and your password (twice). Click on the Next button Outlook will configure new user account automatically. 1.2 OUTLOOK 2007, 2010 ADDING NEW EXCHANGE ACCOUNT MANUAL CONFIGURATION Note: In Outlook 2007 and 2010 versions, option Manually configure server settings or additional server types should be chosen. With that option checked, manual configuration is the same for all Outlook versions. Digitalni ured Business mail STRANICA 2

3 Choose Microsoft Exchange Server compatible service option, and then follow instructions as follows. Enter the data: Exchange server: casarray.posita.local Username: (example: Example Outlook 2013: Digitalni ured Business mail STRANICA 3

4 Example: older version od Outlook Click on button More Settings In some versions of Outlook sometimes error message can be shown click OK if it pops out. After click on OK button, window Microsoft Exchange Server General will pop out, click OK again. Window Microsoft Exchange will pop out click on Connection tab and turn on option Connect to Microsoft Exchange using HTTP. Dialog box appearance could differ depending on Outlook version. Digitalni ured Business mail STRANICA 4

5 Click on Exchange Proxy Settings... Window Exchange Proxy Settings will be shown, enter data as described below: - In field Use this URL to connect to my proxy server for Exchange enter: mail.poslovnihub.com - Check the option Connect using SSL only - In field Only connect to proxy servers that have this principal name in their certificate enter msstd: mail.poslovnihub.com - Check both options: o o On fast networks, connect using HTTP first On slow networks, connect using HTTP first - Set Proxy authentication Settings on: Basic Authentication Digitalni ured Business mail STRANICA 5

6 Click on OK, and OK again to close previously opened dialog box. In dialog box Accounts click on Check Name button. Wait until username gets underlined. Depending on Outlook version, dialog box for entering user name and password can be shown if that happens, enter user name and password given by your administrator and click OK. Digitalni ured Business mail STRANICA 6

7 Please restart Outlook and wait few minutes for Outlook to synchronize with new mailbox. Digitalni ured Business mail STRANICA 7

8 1.3 OUTLOOK 2010, 2013 CONFIGURING ADDITIONAL MS EXCHANGE ACCOUNT IN THE SAME PROFILE MS Outlook 2010 and 2013 supports having many Exchange account inside one Outlook profile. For adding additional Exchange user account choose File, Info, Add Account. To define new account follow the steps described in previous chapters (automatic or manual configuration) please check chapter 1. MS OUTLOOK CONFIGURATION DUE TO SYSTEM MIGRATION Define default account by clicking on File, Info, Account Setting, selecting user account that you want to set as default, and click on Set as Default: Digitalni ured Business mail STRANICA 8

9 3 POP AND IMAP SETTINGS POP3 settings Incoming mail server: mail.poslovnihub.com Port: 995 (POP3S) Outgoing mail server (SMTP): mail.poslovnihub.com Port: 587 Example: Windows Live Mail client Digitalni ured Business mail STRANICA 9

10 IMAP4 Incoming mail server: mail.poslovnihub.com Port: 993 (IMAPS) Outgoing mail server (SMTP): mail.poslovnihub.com Port: 587 Example: Windows Live Mail client Digitalni ured Business mail STRANICA 10

11 4 MOBILE DEVICE SETTINGS Before setting your mobile phone, please remove all existing Exchange accounts. 4.1 GENERAL SETTINGS address: (example: Server: mail.poslovnihub.com NOTE: if you re not sure your mobile user name, please login to site https://moj.poslovnihub.com and check this information. Security connection: SSL 4.2 SETTING IOS (IPHONE, IPAD I IPOD) DEVICES 1. Tap Settings > Mail, Contacts, Calendars > Add Account > Microsoft Exchange. 2. Enter the information in the fields , Password (twice) and Description, then hit Next (leave Domain field blank) 3. Your ios device will now try to locate your Exchange Server. If necessary, you will need to enter your front-end Exchange Server's complete address in the Server field - mail.poslovnihub.com 4. Choose which content you would like to synchronize: Mail, Contacts, and Calendars. 5. Tap Save when finished. Note: To modify your exchange settings, Tap Settings > Mail, Contacts, Calendars, select your Exchange account, and tap Account Info. Digitalni ured Business mail STRANICA 11

12 4.3 SETTING ANDROID DEVICE First remove your old Exchange Account: 1. tap Settings, Accounts, Microsoft Exchange ActiveSync 2. tap account to delete 3. tap Remove account To add new Exchange Accout do the following: 1. tap Settings, Accounts, Add account 2. tap Microsoft Exchange Activesync 3. enter your adresu, lozinku and tap Manual setup Digitalni ured Business mail STRANICA 12

13 4. enter your Sign-in name in Domai\User name field: 5. Accept Activation: 6. if certificate error show up, tap Continue: 7. wait for phone to check settings: 8. Accept Remote security administration: 9. check ActiveSync Settings: Digitalni ured Business mail STRANICA 13

14 10. check settings for folder synchronization: 11. Save settings for new account. 4.4 SETTING WINDOWS MOBILE DEVICE 1. Windows mobile device needs to install certificate before configuration. Download certificate from this link Certificate and copy it to you phone. Then proceed with configuration. 2. On Start, swipe left to the App list, select Settings, and then select + accounts. 3. Select Add an account > Outlook. 4. Enter your address and password and select Sign in. Windows Phone will try to set up your account automatically. If setup completes successfully, skip to step If you see the message Check your information and try again. You may have mistyped your password., verify that you entered the correct address and password. At this stage, you don t need to specify any values for User name and Domain. Select Sign in. If setup completes successfully, skip to step If your account can't be set up automatically, you ll see the message, We couldn t find your settings. Select Advanced. You'll need to enter the following information: a. address: This is your full access, for example b. Password: This is the password for your account. c. User name: This is your full address, for example d. Domain : leave blank e. Server: enter mail.poslovnihub.com Digitalni ured Business mail STRANICA 14

15 f. Select Show all settings and make sure the Server requires encrypted (SSL) connection box is selected. 7. Select Sign in. 8. Select OK if Exchange ActiveSync asks you to enforce policies or set a password. 4.5 SET UP EXCHANGE ACTIVESYNC ON A NOKIA SYMBIAN MOBILE PHONE 1. On the Applications menu, select Applications > Mail. 2. Select Create a new mailbox to start the setup wizard. 3. Accept the Nokia terms of service and select Start. 4. Select Mail for Exchange from the list of available account types, and then enter the following information: a. In the Password box, enter your account password. b. In the Username box, enter your user name, for example, c. Domain box, leave empty. d. Select Next to continue. The setup wizard will try to automatically set up your account. 5. If the wizard is able to set up your account, go to the next step. If this process can t be completed automatically, you ll need to enter your Exchange server name manually. In the Mail for Exchange server name box, enter mail.poslovnihub.com, and select Next 6. Select OK when Mail for Exchange informs you that it isn t recommended to use multiple methods to synchronize your contacts with your phone. 7. Choose whether you want to synchronize your Calendar, Contacts, and Tasks by selecting the appropriate options and then selecting Next. 8. If there are existing contacts stored on the mobile phone, the setup wizard will ask you whether you want to keep the contacts on the phone or delete the existing contacts on the phone. Select either Keep on phone or Delete from phone. Once you ve made this selection, synchronization will begin. It may take a few minutes for your messages, contacts, calendar, and task information to appear. Digitalni ured Business mail STRANICA 15

16 5 OUTLOOK WEB ACCESS To access your mailbox over the Outlook Web Access (OWA) application, open any Web browser and type https://mail.poslovnihub.com/owa. Log in using your address and current password. 5.1 CHANGE YOUR ACCOUNT PASSWORD (OWA) 1. Open any Web browser and type https://mail.poslovnihub.com/owa 2. Log in using your address and current password (you should have received your user name and password in an , if not, please contact your administrator) 3. Once you are logged in, click on Options, Change Your Password located at the top right hand corner of OWA. If you don't see the option to change your password directly under Options, click Options > See All Options, then click Change your password 4. Enter your former password as well as your new password, and then click on Save. 5. Outlook Web App will tell you that your password has been successfully changed. Click on OK to log in with your new password. Note: If you also connect to your account from your mobile device, after you update the password for your account, you also need to update the password in the settings on that device to match your new password. Similarly, you also need update the password in the settings of any other desktop application you may be using (for example, Apple Mail, or Microsoft Outlook). 6 SELFCARE PORTAL FOR ADMINISTERING YOUR DATA AND SERVICES To access your personal information, see what services are activated, and change your password, open any Web browser and type https://moj.poslovnihub.com/. Log in using your address and current password. Once you are logged in, please review you profile, company information, update personal information etc. Digitalni ured Business mail STRANICA 16

17 7 CREATING NEW PROFILE IN OUTLOOK It s not necessary to create new profile for you user account prior to migration this steps provides steps on how to do it if you want to create a profile from some other reason. Prior to creating new profile, please shut down MS Outlook if it s opened. Opet Control Panel, and click on Mail icon. Mail Setup dialog box will be shown: In the Mail Setup dialog box, click Show Profiles. Under When starting Microsoft Office Outlook, use this profile, click Prompt for a profile to be used, and then click Add. Digitalni ured Business mail STRANICA 17

18 In the Profile Name box, type the name that you want to use for the new profile, and then click OK. New user account wizard will be shown. Enter your name, address and password (twice). Depending on the Outlook and Windows version, dialog box appearance could differ, but steps are the same. For further Outlook configuration like adding new account, please check previous chapters. Digitalni ured Business mail STRANICA 18

Business mail 1 MS OUTLOOK RECONFIGURATION DUE TO SYSTEM MIGRATION... 2

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