Initial Setup of Microsoft Outlook 2011 with IMAP for OS X Lion

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1 Initial Setup of Microsoft Outlook Concept This document describes the procedures for setting up the Microsoft Outlook client to download messages from Google Mail using Internet Message Access Protocol (IMAP) with the Mac OS X Lion operating system. IMAP synchronizes the actions you take in Outlook with Google Mail so if you read or delete a message in the client, it will be marked as such in the Google Mail interface. These instructions are intended for users that already have an active CWRU Google Mail account and want to set up the Outlook client for the first time. Procedure 1. Open your web browser and navigate to the site: webmail.case.edu. Enter your CWRU Network ID and password and then click the LOGIN button. 1 Information Technology Services 2012

2 Step Action 2. The Google Mail inbox window will open. Click the Settings icon (resembling a gear) in the top right corner of the window. 3. Select the Settings menu option Information Technology Services 2

3 Step Action 4. Click the Forwarding and POP/IMAP menu option. 5. Click the Disable POP radio button to select it. 6. Click the Enable IMAP radio button to select it. 3 Information Technology Services 2012

4 7. Scroll to the bottom of the Forwarding and POP/IMAP settings window and then click the Save Changes button. Then, sign out of the Google Mail web interface Information Technology Services 4

5 8. Click on the desktop to make the Finder menu bar visible. 9. Click the Go menu and select Applications. 5 Information Technology Services 2012

6 10. Double click the Microsoft Office 2011 folder to access the Microsoft Office suite of applications Information Technology Services 6

7 11. Double click the Microsoft Outlook application to launch it. 7 Information Technology Services 2012

8 12. The initial setup process for new accounts may open automatically. If not, click the Tools menu and select Accounts Information Technology Services 8

9 13. When the Accounts window opens, select Account to add your CWRU Google Mail account. 9 Information Technology Services 2012

10 Step Action 14. Enter your CWRU address into the address field. Upon recognizing your case.edu domain, the Outlook client will expand the window and allow you to enter your account settings manually Information Technology Services 10

11 Step Action 15. Enter your Google Apps password in the Password field. 16. Enter the CWRU Network ID version of your address in the User name field. 17. Select IMAP from the drop down list in the Type field. 18. Enter imap.gmail.com in the Incoming server field. 19. Click the check boxes next to Override default port and Use SSL to connect. 11 Information Technology Services 2012

12 20. Enter 993 in the numeric field next to the Incoming server field. 21. Enter smtp.cwru.edu in the Outgoing server field. 22. Click the checkbox next to Use SSL to connect. 23. Click the Add Account button Information Technology Services 12

13 Step Action 24. Enter CWRU Google Mail in the Account description on the Accounts window that appears. 25. Click the More Options... button. 13 Information Technology Services 2012

14 26. Select User Name and Password from the dropdown menu in the Authentication field Information Technology Services 14

15 27. Enter your CWRU Network ID in the User name field. 28. Enter your CWRU Single Sign-on password in the Password field. 29. Click the OK button to save your changes. 15 Information Technology Services 2012

16 30. The Outlook client will begin downloading your CWRU Google Mail. 31. End of Procedure Information Technology Services 16

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