Our Customers: Large multinational companies, midsized businesses, wholesale customers and channel partners

Transcription

1 Colt: An overview

2 01 Who we are

3 Why choose Colt? Our Customers: Large multinational companies, midsized businesses, wholesale customers and channel partners Access and use: Network, data centre, and voice services and solutions Supported by: World class infrastructure and the most customer oriented people in the industry Giving them: Security and confidence that comes with knowing their essential services are in good hands Allowing them: To focus on their business priorities 3

4 We have three key lines of business Network services Data Centre services Voice services 4

5 Network Services Assets Overview Colt provides a range of data connectivity products and services from simple broadband access to complex managed networking solutions. Colt operates in 28 countries across Europe, Asia and the U.S with metropolitan area networks in 49 major cities as well as direct fibre connections into more than 24,000 buildings worldwide. Services Managed Networking (e.g. Ethernet private networks, IPVPN) Bandwidth services (including High Speed Services, Internet Access and Cloud inter-data centre connectivity) 187,000+ km of LDN, metrofibre and subsea & terrestrial leased capacity 49 MANs across 28 countries 200 connected cities 24,000+ direct fibre connected buildings 582connected 3 rd party data centres Benefits Extensive European network reach provides same service experience anywhere in Europe Range of Infrastructure and fully managed network services provides tailored solutions for customers Award winning Ethernet services portfolio 5

6 Voice Services Assets Overview Colt Voice portfolio delivers reliable and affordable carrier and enterprise business grade services to both enterprises and Service Providers (Carriers, Cloud Service Providers). We can provide traditional telephony services and also help customers transition from legacy telephony over to the increasingly popular Voice over IP services. Services Traditional lines & calls SIP trunking and UC solutions (VoIP Access, Carrier VoIP, IP Voice Solutions) IN Services from Service numbers up to contact centre solutions (Basic IN, IN VAS) Carrier Voice Services (White Label Voice solutions for carriers and service providers Over 20 billion voice minutes billed in active countries connected 60,000 installed TDM ports 3,000 installed VoIP ports 900k IN access numbers Benefits Business-grade Voice solutions to support business processes End-to-end customer experience across Western Europe and Asia Simplified, consistent Voice services across multiple geographies 6

7 Data Centre Services Assets Overview Colt Data Centre Services offer colocation and value added data centre services in secure, carrier neutral facilities across Europe and Asia. We own 34 carrier neutral data centres across Europe and manage a further 7 in the Asia-Pacific region providing flexible, integrated and scalable data centre solutions which reduce risk and help manage evolving business needs. Services Colocation with requirements ranging from a single rack to a fully dedicated hall Value added data centre services (remote & smart hands, disaster recovery, office space, connectivity services, cloud backup and cloud storage) 34 data centres in 22 cities across 15 countries: 33,000 m 2 built (86% occupancy) 91MW expansion capacity 13,847 Capacity Racks. Benefits Energy efficient, resilient facilities with advanced technology run by a local team Capacity on demand, flexible commercial terms, carrier neutral facilities Colocation can be integrated with fully managed IT and cloud services Extensive third party data centre connectivity with 582 non-colt data centres also connected to our network 7

8 Underpinned by an unrivalled network and data centre services footprint 187,586 km of LDN, metro fibre and subsea & terrestrial leased capacity connecting 28 countries across 3 continents. 200 connected cities; Metropolitan area networks in 49 cities 24,000+ buildings directly connected Single end to end SLA Consistent user experience Single view of service activity and performance Ability to rapidly change your network and IT services as business needs change 24/7 operational management 8

9 We continue to invest in future-proofing our assets Continued investment in our (10 consecutive years award winning) Metro Ethernet portfolio Added 2,000sqm to data centres in The Netherlands and Barcelona, 1,000sqm to data centres in London and 565sqm in Hamburg 2401 buildings to increase our on-net capability and 3 new long-distance network projects connecting 10 cities Launched industry first Modular MSP (multi-service platform) in London and Frankfurt for Ethernet point-to-point services Developed a high capacity long distance network (LDN) known as the European Supercore Acquired KVH an infrastructure-based service provider of networks and data centres across Asian cities, with headquarters in Tokyo and operations in Hong Kong, Seoul and Singapore. 9

10 With local support and knowledge in your language, where you need it US SE DK UK IE BE NL DE FR CH AT IT RO ES PT IN SG HK CH SK JP Worldwide Offices Austria Belgium China Denmark France Germany Hong Kong Ireland India Italy Japan Netherlands Portugal Romania Singapore South Korea Spain Sweden Switzerland UK US 10

11 Colt ISO Management Systems Colt has established a number of industry recognised management systems across its operations, certified against internationally recognised standards. International Organisation for Standardisation ISO9001 Quality Management Systems (QMS) ISO27001 Information Security Management System (ISMS) ISO14001 Environmental Management System (EMS) ISO22301 Business Continuity Management Systems (BCMS) 11

12 Colt Group acquires KVH In 2015, Colt completed the acquisition of KVH - which now operates under the Colt brand - an infrastructure based service provider in networks and data centres across APAC, serving around 2,000 enterprise and wholesale customers. KVH s strong assets and significant customer base make them an excellent fit for Colt and this partnership will help Colt extend its global footprint. Why Colt acquired KVH Acquisition of a growing, complementary business in a growth market Broadens geographical coverage in key information hubs Delivers a platform for growth in APAC markets Significant cost synergies and revenue opportunities Businesses already aligned and known to each other This partnership strengthens Colt s ability to meet the demand from customers for seamless solutions on a global basis. 12

13 02 Why customers choose Colt

14 Why Colt are right for your business Give you choice on how you consume, provision and manage services Focus on service rather than just the technology behind it Support your IT transition to Cloud-enabled services Integrate solutions for those requiring specialist/multiple services. Have the in-country knowledge, language and expertise to help you Deliver a seamless, consistent service across geographies and technologies 14

15 What our customers say We felt, given Colt's healthy track record with our existing network that we could trust them to deliver the quality and reliability we needed. Colt s telecoms and data networking technologies have supported our rapid growth. Colt understands our requirements from the ground up and is always responsive, which is very convenient for us. Graham Warren, Network Director, Eurovision Florian Schürfeld, IT Manager, trivago By adding the Colt internet, voice, data and cloud services to our Unified Communication and IP Telephony portfolio, we increase the quality and diversity of the services that we are able to deliver to our customers, enhancing our overall value proposition. Jordi Nelissen, CEO, Fuzer Colt has proven to be the ideal partner because of their breadth of service provision and their willingness to be flexible Ciarán Jones, VP, Operations at TNS 15

16 Some of the customers that trust Colt 16

17 Some of the industries we serve Financial Government Legal Capital Markets Cloud Providers Media Operators Healthcare 17

18 03 What makes us different 18

19 Why customers have a different experience with Colt We specialise in Network, Voice, and Data Centre services We combine scalable assets & services with consistent systems and processes We put customers first with flexible solutions and flexible commercials We make the delivery and integration of IT easier for customers Seamless service across geographies and technologies 24/7 Customer support in 16 languages and regulatory knowledge available 19

20 Award winning assets and solutions Capacity Global Wholesale Telecoms Award Best European Wholesale Offering (2010, 2005) Data Centre 2012 Awards Modular Data Centre Solution Award 2013 Data Centre Dynamics 2 categories Innovation and efficiency 2013 Capacity Awards Best Pan- European Wholesale Carrier Data Centre 2013 Awards Energy Efficiency and Environmental Sustainability Operator of the year 2014 Network Virtualisation Industry Awards

21 For your time Thank you

22 04 Supplementary slides

23 Colt s Vision and Values Our vision To be the most customer oriented business in our industry Our values 23

24 The way we are structured Customers Our customers are the focus of everything we do Network Services Voice Services Data Centre Services Partner Services Lines of Business and Partner Services Using our Assets and People to deliver individual or integrated services directly to our customers or indirectly via our partner network Corporate shared services Our shared services assist the lines of business and go to market teams to execute their business plans Voice Services 24

25 An ongoing journey 1996: Listed on LSE & NASDAQ & began expansion into Europe 1999: First data centre opened (in London) 1993:First customer connected in London 1992:COLT established 2002: 15,000 customers 2004: Shared Services Centre in India opens 2005: Network expands to 32 cities 2006: Barcelona Customer Service Centre opens 2014: Acquisition of KVH expansion into Asia Pacific 2010: First modular data centre opened 25

26 Colt leadership Rakesh Bhasin Chief Executive Officer Hugo Eales Chief Financial Officer Caroline Griffin Pain Company Secretary Ted Higase Chief Executive Officer, KVH Paul Musson Human Resources Richard Oosterom EVP Voice Services Sohail Qadri EVP Strategy & Development Detlef Spang EVP Data Centre and Managed Cloud Services Falk Weinreich, Senior VP Sales, Network Services Carl Grivner EVP Network Services 26

27 Colt at a glance 187k+ LDN, metro fibre and subsea & terrestrial leased capacity 34 Carrier neutral Colt owned and / or managed data centres 500+ Network to Network interfaces 24k+ Buildings directly connected 3 Continents 582 Colt-connected data centres 50+ Industry awards 200 Cities connected 86 Countries in which we deliver services to enduser customer sites (On-Net or via partners) 25k+ Customers 4k+ Employees 16 Languages supported by 24/7 customer service 27

28 Why choose Colt? Services and Solutions Customers come first : We supply our customers with what they need to become better at what they do. Quality services, available 24/7 Highly available services, managed and monitored 24x7 by trained, experienced support staff. Flexibility, scale and speed Flexible solutions, flexible commercials. High speed, automated and scalable services. Consistency across locations Common platform and processes to deliver consistent services. Focus We focus on information intensive industries across cities in Europe, Asia and North America. Asset Location Breadth and depth of our network and data centre estate means we can support services on both a local and international level. 28