BT Group plc. BT Business Graham Sutherland, CEO

Size: px
Start display at page:

Download "BT Group plc. BT Business Graham Sutherland, CEO"

Transcription

1 BT Group plc BT Business Graham Sutherland, CEO

2 Agenda Business description Market context Strategic investments Core business Channel reach Case study Anchor Trust Key messages 2

3 BT Enterprises BT Ireland BT Business Our Journey BT Business formed 2004 BT Mobile launched (MVNO with Vodafone) 2005 TNS & Skynet acquired (now inet) 2006 acquired Dabs.com 2007 acquired Lynx and Basilica 2009 Lynx & Basilica integrated to form Engage IT 2010 Fibre launched 2012 Plusnet for Business launched MVNO deal with EE 4G spectrum won 2002 ESAT Group (bought in 2000) renamed ESAT BT 2005 BT Ireland created (formerly ESAT BT) 2008 DETI investment in NI started 2009 RoI Consumer business sold to Vodafone NI Consumer business separated 2002 BT Openzone launched 2004 Expedite acquired from NBS 2008 Fresca acquired 2008 Wire One acquired 2013 Tikit acquired 2013 BT WiFi rebrand Exclusive partnership with Dolby 3

4 Customers Sales Portfolio The new BT Business organisation The new organisation allows greater focus on small, medium and corporate midmarket business customers in the UK and Ireland Brings IT Services businesses together to realise synergies and drive growth Core products IT Services Voice IP / UC Broadband & Fibre Networking Mobile & WiFi BT inet BT Engage IT BT Business Direct BT Tikit BT Expedite & Fresca BT Ireland UK Corporate UK SME BT Conferencing Business Wholesale UK Corporate (midmarket) Sales Custom Solutions UK Fleet SME Sales Enterprises Core Enterprises Ventures BT Conferencing 4 SMEs & Public Sector in NI, Public Sector, Corporates, & Wholesale in RoI UK top-end SME businesses and corporate mid-market Small to mid-market SMEs, plus specific target markets for Enterprises UK, foreign domestic and global businesses

5 Market share % The UK business market Leading player in fixed services 52% share of business calls and lines 1 30% share of business broadband internet access 2 21% share of fixed network services 2 Cross-selling opportunity in mobile and IT services Large customer base and greatest UK reach c. 1m SME customers A strong and trusted brand Sales channels across all segments, with national coverage Very fragmented but competitive market Market size 2 3.9bn 4.8bn 12.9bn 100% 80% 60% 40% 20% 0% UK Business market size Competitive landscape Calls & lines E.g. Virgin Media, TalkTalk, Vodafone, O2, EE, Verizon, Daisy, resellers E.g. Vodafone, Virgin Media, TalkTalk, Easynet, Colt, 38% 2% 2% Fixed voice and data Mobile voice and data BT market share IT services (addressable market) Broadband E.g. Virgin Media, TalkTalk, Daisy, XLN Telecom, Spitfire, Zen Internet E.g. Verizon, Azzurri, Claranet, Vodafone, Maintel 5 Networking Switch 1. Revenue market share, from Ofcom Telecommunications market data tables, Q Revenue market shares and market sizing from IDC custom marketing sizing model (for businesses with <1000 employees) and BT Business revenue data

6 Market revenue ( bn) Ireland and Conferencing markets BT Ireland Largest fixed communications provider for SMEs in NI Leading networked IT services partner for government and major customers in NI and RoI Second largest wholesale provider in RoI Major competitors in RoI are Eircom, Vodafone, Colt, AT&T and Verizon BT Conferencing Provides audio, video and web conferencing in 170 countries in an 8.9bn market No. 4 player worldwide for audio 1 No. 2 for audio in Europe 1 A leading player in Europe for video The market opportunity for conferencing services Size of market currently addressed 2.4bn North America 4,341m UK & Ireland 605m, W. Europe (ex. UK / Ireland 1,053m C. & E. Europe & Russia 401m 1 0.6bn 0.6bn Asia-Pacific 1,626m 6 0 RoI Business (>100 employees) RoI Wholesale RoI IT Services Source: Market sizing data from IDC (customised for BT) for the product markets in which we are currently active Latin America 241m MEA 599m Worldwide Total 8,864m Sources: 1. Wainhouse Research 2. BT GS estimates for FY 2012/13 based on data from Wainhouse Research and Gartner

7 Our beliefs on market trends Demand for data will grow, driving demand for bandwidth and migration to fibre Technology Wireless increasingly important as the distinction between fixed and mobile erodes Increasing move to cloud for applications, data processing and storage Customer service demands rising as connectivity becomes increasingly key to business life Customers Customers better informed, demanding excellent delivery, service and competitive pricing Increasingly interested in opportunity for their business from converged propositions Competitive environment Decline of fixed voice, with migration to IP voice over next few years Increasing competition from over the top and IT service providers in core telecoms Industry consolidation within and across sub-sectors and countries will continue 7

8 Our strategic investments Our strategic investments align with four of the key strands of BT s overall investment priorities Foundations in place for an exciting future Fibre IT services TV & Sport IT services Mobility 4 G High-growth regions 8 Delivering on our strategy

9 Strategic investments fibre Marketing and outbound sales investment to communicate benefits of BT Infinity for Business and drive penetration Fibre is still growing strongly BT Business fibre customers (including NI) Competitively priced voice and BT Infinity for Business bundles Major drive in Northern Ireland, where >90% of homes and premises now passed On-going development of new business services that will leverage fibre Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 2011/ / /14 9

10 Mobile subscribers (k) Strategic investments mobile and WiFi New MVNO deal agreed with EE will make it easier to bundle Converged fixed and mobile solution being developed provides a single platform for all voice devices 4G spectrum plans well underway inside-out strategy, focused on indoor and outdoor small cells, supporting voice, video and data leverages our WiFi footprint the largest in the UK Machine to Machine specialist opportunities being addressed We have grown our mobile base Mar 2010 Mar 2011 Mar 2012 Mar G focus on urban / indoor capacity 50m 100m Picocells/Femtocells 500m Micro/small cells 10

11 YoY revenue change Strategic investments IT services Comprehensive portfolio of IT services Also two specialist businesses addressing retail and legal sectors Greatest focus on higher margin, annuity revenue breadth of portfolio also important for pullthrough Investing in data centres, hosting and cloud to leverage networking capabilities Potential to pursue additional vertical specialisms if opportunities identified Our IT services businesses Cisco specialist for networking and hosting infrastructure Specialist services for legal and accountancy firms Sales and distribution of IT equipment to volume segment Leading HP and Microsoft specialist Specialist services for the retail sector IT services revenue is growing 10% 5% 0% 11-5% 2011/ /13

12 Strategic investments BT Conferencing Aim to be the world s leading conferencing provider BT MeetMe with Dolby Voice launched in October to grow and protect our audio business exclusive, high quality audio with spatial separation of participants Rebalancing video business from low margin kit to managed revenues Targeting growth geographies, including APAC, LATAM and Canada We have a broad scope of services Audio Web Video Streaming Solution design Integration and access Implementation Services Training and adoption In Life Management 12

13 YoY Net line losses (k) YoY decline Strong position in legacy voice services Competitively priced voice and broadband bundles Targeted pricing initiatives that balance acquisition and margins Strategic investments will drive further crosssell opportunities with voice BT line loss is improving Annual line losses for BT Business 2009/ / / /13 Call minutes continue to decline 0% -5% -10% -15% Decline in traditional voice minutes 2011/ /13 Market BT Business Source: Ofcom data and BT Business own data Call minutes are increasingly migrating to mobile, and VoIP BT Business minutes are declining slower than the market We are developing new IP voice and FMC solutions, which can be bundled with other services

14 Growth in broadband and networking services Our broadband base is still growing Leader in network services Bundled voice and broadband packages Dual brand with BT Plusnet for Business to extend market reach Free business hub, free installation and free access to BT WiFi 14 Leading player in network services, including dedicated internet access and IPVPNs Help customers to migrate to higher bandwidths and more cost effective, flexible solutions, particularly Ethernet Ethernet underpins growth in IP Voice and cloud services

15 Unparalleled channel reach in the UK SME customers bt.com for online sales BT Business sales telesales at 7 UK locations 39 Local Business Partners exclusively selling BT products 27 Authorised BT Partners and their appointed resellers independent specialists Specialist sales teams for niche products Corporate mid-market Desk-based account managers Field-based account managers Custom Solutions for end-to-end solutions a centre of excellence in managed network services Product experts and bid managers to support sales Specialist sales teams for niche products 15

16 And scale in Ireland and in global Conferencing Ireland Two sales organisations: Ireland Business (NI and RoI) and Wholesale (RoI) Networked IT services team with over 500 IT specialists works with major client base in NI and RoI, including both governments Dedicated account teams manage wholesale clients Telesales and online sales in NI for smaller SMEs Conferencing Channels to market split geographically Europe APAC / AMEA North America Latin America BT Conferencing sales teams also work with BT Business and BT Global Services Major MNCs account managed by BT GS 16

17 Anchor Trust case study Overview of Anchor Trust England s largest not-for-profit provider of housing and care for the over-55s, with 264m turnover Offers purpose-built retirement properties and specialist care for over 35,000 people at over 1,000 UK locations Premises are a mix of offices, care homes and support of home workers What BT is delivering Professional services to redesign IT Infrastructure Single point of contact service desk PC management and support Site infrastructure support Dual data centre hosting services under the new IaaS model Replication and Workplace Recovery Services 17

18 Anchor Trust case study video 18

19 Key messages 19 Leading player in fixed telecoms in the UK SME and corporate midmarkets Key advantages include strong brand, breadth of portfolio and channel reach Opportunity to leverage these to drive growth in mobile and IT services Cost transformation and improvements in customer service continue to be important Key investments include, IP voice, fibre, 4G mobile, cloud and data centre services New organisational structure improves focus on growth opportunities and synergies

20 BT Group plc Q&A 20

UK : implementing Convergence

UK : implementing Convergence UK : implementing Convergence Bernard Ghillebaert Executive VP, Orange UK agenda 1 2 3 market background our strategy in mobile and broadband summary and outlook 2 the UK telecoms market : one of the most

More information

Business 9. Business. Business

Business 9. Business. Business 9 In this section we explain what we do and how we are organised. We explain the different customers and markets we serve and the trends we are seeing in our markets. We provide information on the products

More information

For personal use only CREATE, SUPPLY AND SUPPORT

For personal use only CREATE, SUPPLY AND SUPPORT INTRODUCTION Inabox is well advanced in transitioning its business from a legacy telecommunications wholesaler to become a leading supplier of next generation IT, cloud and IP telephony services Process

More information

An Introduc+on to TalkTalk Business February 2013

An Introduc+on to TalkTalk Business February 2013 A brighter place for everyone An Introduc+on to TalkTalk Business February 2013 Chief Execu+ve 2 ! Growing TalkTalk Business is an important element of our medium term 2% revenue and 25% EBITDA margin

More information

BT BUSINESS PARTNER SALES.

BT BUSINESS PARTNER SALES. BT BUSINESS PARTNER SALES. INTERESTED IN BECOMING A BT BUSINESS PARTNER? PARTNER SALES PROPOSITION 2014/15. ADDING VALUE EXTENDING REACH. Look at this great proposition. CONTENTS. 1. BT BUSINESS PARTNER

More information

ANTICIPATED ACQUISITION BY BT GROUP PLC OF EE LIMITED. Summary of hearing with TalkTalk on 28 July 2015

ANTICIPATED ACQUISITION BY BT GROUP PLC OF EE LIMITED. Summary of hearing with TalkTalk on 28 July 2015 ANTICIPATED ACQUISITION BY BT GROUP PLC OF EE LIMITED Summary of hearing with TalkTalk on 28 July 2015 Overview of TalkTalk s concerns 1. TalkTalk told us that it was most concerned with the impact of

More information

enterprise: leverage IP convergence

enterprise: leverage IP convergence enterprise: leverage IP convergence Barbara Dalibard senior executive VP, Orange Business IP convergence tends to blur frontiers voice WAN/ data LAN security solutions for CCA* call center data center

More information

France Telecom Orange investor day conquests 2015

France Telecom Orange investor day conquests 2015 France Telecom Orange investor day conquests 2015 Enterprise Vivek Badrinath Senior Executive Vice-President, Orange Business Services May 31 st. 2011 cautionary statement This presentation contains forward-looking

More information

Confident progress delivering transformation

Confident progress delivering transformation Confident progress delivering transformation Q2 & half year results 2005/6 10th November 2005 BT Group plc Half year results 2005/6 Sir Christopher Bland -Chairman Forward-looking statements - caution

More information

BT Group plc Annual Report & Form 20-F 2012

BT Group plc Annual Report & Form 20-F 2012 BT Group plc Annual Report & Form 20-F 2012 Welcome to BT Group plc s Annual Report & Form 20-F 2012 In this report you will find information on who we are and what we do; our strategy; how we put our

More information

Vodafone Group Plc Open Office - Enterprise. 27 September 2012

Vodafone Group Plc Open Office - Enterprise. 27 September 2012 Vodafone Group Plc Open Office - Enterprise 27 September 2012 1 Disclaimer Information in the following presentation relating to the price at which relevant investments have been bought or sold in the

More information

IDC MarketScape: Worldwide Telecom Service Provider 2013 Vendor Assessment

IDC MarketScape: Worldwide Telecom Service Provider 2013 Vendor Assessment IDC MARKETSCAPE IDC MarketScape: Worldwide Telecom Service Provider 2013 Vendor Assessment Courtney Munroe Melanie Posey THIS IDC MARKETSCAPE EXCERPT FEATURES: BT GLOBAL SERVICES IDC MARKETSCAPE FIGURE

More information

Mobile Virtual Network Operator (MVNO) basics:

Mobile Virtual Network Operator (MVNO) basics: Viewpoint Telecom Practice October 2008 Mobile Virtual Network Operator (MVNO) basics: What is behind this mobile business trend MVNOs bring the opportunity to telecom and non-telecom companies to participate

More information

Unified Communications

Unified Communications Unified Communications Taking Advantage of the Opportunities March 2009 Eric Owen Group VP EMEA Telecommunications & Networking Copyright 2009 IDC. Reproduction is forbidden unless authorized. All rights

More information

Annual Analyst Briefing

Annual Analyst Briefing Annual Analyst Briefing BT Wholesale 15 December 2011 Legal disclaimer: Information is accurate at the time of issue but is subject to change. Applicable BT standard terms and conditions apply. Plans are

More information

The Telecoms Operator in 2014 Focus and. Opportunities. Course Highlights. www.telecomsacademy.com

The Telecoms Operator in 2014 Focus and. Opportunities. Course Highlights. www.telecomsacademy.com The Telecoms Operator in 2014 Focus and Opportunities Format: Classroom or Live on Web Duration: 3 Days or 5 x 3Hr Live On-Line Modules Course Highlights Explores the major trends and topics that are changing

More information

BT Group plc Annual Report & Form 20-F 2010

BT Group plc Annual Report & Form 20-F 2010 BT Group plc Annual Report & Form 20-F 2010 REVIEW OF THE YEAR OUR LINES OF BUSINESS Our lines of business BT Global Services BT Retail BT Wholesale Openreach BT Innovate & Design BT Operate Our customer-facing

More information

1H15 Results Presentation

1H15 Results Presentation 23 February 2015 1H15 Results Presentation David Stewart CEO and Managing Director Ken Sheridan CFO and Executive Director TODAY S AGENDA M2M: An exciting opportunity New partnerships New products from

More information

Reshaping the UK Telecoms Market Through Acquisitions, Joint Ventures and Partnerships

Reshaping the UK Telecoms Market Through Acquisitions, Joint Ventures and Partnerships February 11, 2011 Issue Gary Barton Current Analysis Analyst, Business Network and IT Services The overcrowded and highly competitive UK telecom marketplace suggests that further consolidation is inevitable.

More information

EXPERTISE AN INNOVATIVE PROGRAMME ENABLING YOU TO LEVERAGE BT S CISCO RELATIONSHIP AND TO STIMULATE REVENUE

EXPERTISE AN INNOVATIVE PROGRAMME ENABLING YOU TO LEVERAGE BT S CISCO RELATIONSHIP AND TO STIMULATE REVENUE 1 WE MAKE IT POSSIBLE AN INNOVATIVE PROGRAMME ENABLING YOU TO LEVERAGE BT S CISCO RELATIONSHIP AND EXPERTISE TO STIMULATE REVENUE Join with BT Wholesale and Cisco to go Beyond Connectivity with the BTW

More information

BT One. Enhance the collaboration experience for a more efficient organisation. BT One

BT One. Enhance the collaboration experience for a more efficient organisation. BT One Enhance the collaboration experience for a more efficient organisation 1 Our collaboration services give you the benefit of real time decision-making, compared with trying to explain your requirements

More information

Internet Service Providers & Broadband UK January 2014

Internet Service Providers & Broadband UK January 2014 Internet Service Providers & Broadband UK January 2014 1. Market overview Industry at a glance In the five years through 2018-19, the industry is forecast to grow at a stronger compound annual rate of

More information

FY10 Earnings & Strategy Update to Shareholders

FY10 Earnings & Strategy Update to Shareholders FY10 Earnings & Strategy Update to Shareholders August 6, 2010 SAFE HARBOR STATEMENT Some of the statements herein constitute forward-looking statements that do not directly or exclusively relate to historical

More information

Next Generation Networks

Next Generation Networks Next Generation Networks Agenda 1. A Brief History of Electrons Movements From Talking to Communicating Demand Cost Outlook 2. Convergence, Evolution or Revolution? 3. What is NGN? Baseline Technology

More information

Preliminary results for the year ended 31 March 2015

Preliminary results for the year ended 31 March 2015 Preliminary results for the year ended 31 March 2015 Highlights Second phase of our transformational journey Performance in line with expectations; progress across all key focus areas Pre-exceptional operating

More information

Colt Investor presentation

Colt Investor presentation 2015 Colt Technology Services Group Limited. All rights reserved. Colt Investor presentation Forward Looking Statements This presentation contains 'forward-looking statements' including statements concerning

More information

BT Global Services. Luis Alvarez, CEO. 12 December 2013

BT Global Services. Luis Alvarez, CEO. 12 December 2013 BT Global Services Luis Alvarez, CEO 12 December 2013 2013 British Telecommunications plc 2 We re a better business than we were one year ago Global Services solid Q2 performance Revenue impacted by contract

More information

UNIQUE A COMPLETE, FLEXIBLE HOSTED TELEPHONY AND UNIFIED COMMUNICATIONS SOLUTION, HELPING YOU CREATE A PROPOSITION THAT IS

UNIQUE A COMPLETE, FLEXIBLE HOSTED TELEPHONY AND UNIFIED COMMUNICATIONS SOLUTION, HELPING YOU CREATE A PROPOSITION THAT IS WE MAKE IT POSSIBLE A COMPLETE, FLEXIBLE HOSTED TELEPHONY AND UNIFIED COMMUNICATIONS SOLUTION, HELPING YOU CREATE A PROPOSITION THAT IS UNIQUE WHOLESALE HOSTED CENTREX TAKING COMMUNICATION INTO THE CLOUD

More information

Changing Landscape. TDM to IP. Matthew Townend

Changing Landscape. TDM to IP. Matthew Townend Changing Landscape TDM to IP Matthew Townend Matthew Townend MD illume Consulting Biography MD illume last 5 years. Judge on Channel Awards & ITSPA awards Marketing and Channels Director Inclarity Senior

More information

USING THE CLOUD FOR BUSINESS TRANSFORMATION AVAYA CLOUD SOLUTIONS DELIVERED BY BT WHOLESALE

USING THE CLOUD FOR BUSINESS TRANSFORMATION AVAYA CLOUD SOLUTIONS DELIVERED BY BT WHOLESALE 1 USING THE CLOUD FOR BUSINESS TRANSFORMATION 2 Using the cloud for business transformation Life is tough out there. As one of our valued Avaya channel partners, we want to make it easier for you. We realise

More information

Trends in the Telecom industry Drivers for our connected age Gabrielle Gauthey President, Government and Public Sector Global Forum- Geneva-17

Trends in the Telecom industry Drivers for our connected age Gabrielle Gauthey President, Government and Public Sector Global Forum- Geneva-17 Trends in the Telecom industry Drivers for our connected age Gabrielle Gauthey President, Government and Public Sector Global Forum- Geneva-17 november 2014 1 COPYRIGHT 2011 ALCATEL-LUCENT. ALL RIGHTS

More information

Orange Spain: the alternative

Orange Spain: the alternative Orange Spain: the alternative Belarmino Garcia Spain CEO agenda 1 2 3 4 5 market background our integrated strategy our strengths focus on value conclusion 2 the Spanish telecom market a buoyant market

More information

Announcing a new investment in Latin America

Announcing a new investment in Latin America BT Global Services Announcing a new investment in Latin America October 2011 BT Global Services BT a global leader in networked IT services Introduction Jeff Kelly CEO 2 Introduction BT, an introduction

More information

TECHNOLOGY. The Future of Consumer VoIP. Leveraging Internet advances for profitable consumer voice services. Report Price Publication date

TECHNOLOGY. The Future of Consumer VoIP. Leveraging Internet advances for profitable consumer voice services. Report Price Publication date For a clearer market perspective The Future of Consumer VoIP Leveraging Internet advances for profitable consumer voice services Report Price Publication date 1495/ 2160/$2875 June 2010 TECHNOLOGY About

More information

BT One. Analyst and consultant update, September 2012. BT One. Communications that unify 1

BT One. Analyst and consultant update, September 2012. BT One. Communications that unify 1 BT One Analyst and consultant update, September 2012 BT One. Communications that unify 1 BT One Agenda Introductions Neil Sutton Vice President Global Portfolio BT One Overview Andrew Small Vice President

More information

IDC ITMarketScape: Worldwide Telecom Service Provider 2015 Vendor Assessment

IDC ITMarketScape: Worldwide Telecom Service Provider 2015 Vendor Assessment Capabilities Excerpt IDC ITMarketScape: Worldwide Telecom Service Provider 2015 Vendor Assessment Courtney Munroe THIS MARKETSCAPE EXCERPT FEATURES: NTT COMMUNICATIONS IDC ITMARKETSCAPE FIGURE FIGURE 1

More information

UK Broadband Speed Test Results September 2015

UK Broadband Speed Test Results September 2015 This press release gives the aggregated speed test results from tests carried out by site users at www.broadband.co.uk for September 2015. Fixed line home broadband providers overview Average fixed line

More information

The Connected Consumer Survey 2015: OTT communication services

The Connected Consumer Survey 2015: OTT communication services Research Report The Connected Consumer Survey 2015: OTT communication services April 2015 Patrick Rusby and Stephen Sale 2 About this report This report focuses on aspects of Analysys Mason s annual Connected

More information

WHOLESALE SIP TRUNKING

WHOLESALE SIP TRUNKING 1 WE MAKE IT POSSIBLE The dawn of a new era of communications BT Wholesale s how new technology can bring new opportunities. 2 The dawn of a new era of communications The world of communications is changing,

More information

Lync What is it and How to Make Money? Julie Jass Microsoft Corporation julieja@microsoft.com

Lync What is it and How to Make Money? Julie Jass Microsoft Corporation julieja@microsoft.com Lync What is it and How to Make Money? Julie Jass Microsoft Corporation julieja@microsoft.com Agenda What is Lync & Why is it Important to You Lync in the Enterprise Customer Momentum Lync + Skype Partnering

More information

AT&T Digital Life. Home Security and Automation Service. Overview. Service Innovation EXECUTIVE SUMMARY

AT&T Digital Life. Home Security and Automation Service. Overview. Service Innovation EXECUTIVE SUMMARY Customer Case Study AT&T Digital Life Home Security and Automation Service EXECUTIVE SUMMARY COMPANY OVERVIEW AT&T is the largest telecom services provider in the world and has a wide range of offerings,

More information

Neil Sutton Global Portfolio. The Next Generation

Neil Sutton Global Portfolio. The Next Generation Neil Sutton Global Portfolio 1 Our integrated portfolio strategy. In a world of devices and clouds, deliver on the promises of flexibility, value, service and hybrid delivery, which we will achieve by:

More information

A Whole New Level: Emerging Business Models Designed to Improve Your Revenue Stream Monday, October 8, 2012 2:30-3:15 p.m.

A Whole New Level: Emerging Business Models Designed to Improve Your Revenue Stream Monday, October 8, 2012 2:30-3:15 p.m. A Whole New Level: Emerging Business Models Designed to Improve Your Revenue Stream Monday, October 8, 2012 2:30-3:15 p.m. Emerging Business Models PLEASE SILENCE YOUR CELL PHONES THANK YOU! Emerging Business

More information

The Future of Consumer VoIP: Leveraging Internet Advances for Profitable Consumer Voice Services

The Future of Consumer VoIP: Leveraging Internet Advances for Profitable Consumer Voice Services Brochure More information from http://www.researchandmarkets.com/reports/1287934/ The Future of Consumer VoIP: Leveraging Internet Advances for Profitable Consumer Voice Services Description: "It is important

More information

The Quad-Play Balancing Act

The Quad-Play Balancing Act Understanding the Business Model By Michael Dargue and Jennifer Lin Service providers continue to invest heavily to build quad-play bundles, many with high hopes for lower churn and better margins. The

More information

Phone: +44 20 8123 2220 Fax: +44 207 900 3970 office@marketpublishers.com https://marketpublishers.com

Phone: +44 20 8123 2220 Fax: +44 207 900 3970 office@marketpublishers.com https://marketpublishers.com Data Center Colocation Market by Solution Types (Retail, Wholesale), by End Users (SMB, Large Enterprises), by Verticals, by Region - Worldwide Market Forecast and Analysis (2014-2019) Phone: +44 20 8123

More information

Leveraging Broadband to Offer Value-add Revenue-Generating Managed Services to Small Medium Enterprises (SMEs) by Network Service Providers (NSPs)

Leveraging Broadband to Offer Value-add Revenue-Generating Managed Services to Small Medium Enterprises (SMEs) by Network Service Providers (NSPs) www.msona.co.uk Leveraging Broadband to Offer Value-add Revenue-Generating Managed Services to Small Medium Enterprises (SMEs) by Network Service Providers (NSPs) Broadband Internet has gone from being

More information

Ability to Execute. What You Need to Know

Ability to Execute. What You Need to Know 1 of 10 11/30/2010 1:00 PM 28 July 2010 Bern Elliot, Steve Blood Gartner RAS Core Research Note G00201349 Unified communications offers the ability to improve how individuals, groups and companies interact

More information

Data Center Colocation Market by Solution Types, by End Users, by Verticals, by Region - Worldwide Market Forecast and Analysis (2014-2019)

Data Center Colocation Market by Solution Types, by End Users, by Verticals, by Region - Worldwide Market Forecast and Analysis (2014-2019) Brochure More information from http://www.researchandmarkets.com/reports/3037281/ Data Center Colocation Market by Solution Types, by End Users, by Verticals, by Region - Worldwide Market Forecast and

More information

Capital Markets Day. Capital Markets Day. Gamma Communications plc

Capital Markets Day. Capital Markets Day. Gamma Communications plc Gamma Communications plc 1 About Gamma Gamma is a rapidly growing, technology-based, provider of communications services to the UK business market Provides integrated voice, data, and mobile telecoms services

More information

SFR Investor Presentation

SFR Investor Presentation SFR Investor Presentation March, 2010 1 AGENDA 1 Integrated fixed/mobile operator with strong assets 2 Growth opportunities 3 2009 performance overview 2 AGENDA 1 Integrated fixed/mobile operator with

More information

2010 Global Wholesale Carrier Report Card

2010 Global Wholesale Carrier Report Card Brochure More information from http://www.researchandmarkets.com/reports/1278719/ 2010 Global Wholesale Carrier Report Card Description: The 2010 Global Wholesale Carrier Report Card offers insight into

More information

Corporate Presentation. Southern Cone / Andean CEO Conference May, 2012

Corporate Presentation. Southern Cone / Andean CEO Conference May, 2012 Corporate Presentation Southern Cone / Andean CEO Conference May, 2012 Our Company 2 Company overview Largest Latin American IT Services provider and an undisputed leader in systems integration, support

More information

Global Unified Communication as a Service (UCaaS) Market, By Deployment Model

Global Unified Communication as a Service (UCaaS) Market, By Deployment Model Brochure More information from http://www.researchandmarkets.com/reports/3197154/ Unified Communication as a Service (UCaaS - On-Premise and Cloud Deployment Models) Market - Global Industry Analysis,

More information

United Kingdom Telecommunications Report Q2 2011

United Kingdom Telecommunications Report Q2 2011 Brochure More information from http://www.researchandmarkets.com/reports/1846649/ United Kingdom Telecommunications Report Q2 2011 Description: Business Monitor International's United Kingdom Telecommunications

More information

Mapping broadband in the UK Q2 2012:

Mapping broadband in the UK Q2 2012: Mapping broadband in the UK Q2 2012: Broadband take-up estimates for every UK postcode Prepared by: Laura Kell Date: 24 November 2012 Version: 1.1 Point Topic Ltd 73 Farringdon Road London EC1M 3JQ, UK

More information

Business Services Market Share 2015

Business Services Market Share 2015 Business Services Market Share 2015 Executive Summary CMR Market Research March 2015 Reproduction without permission 1 The contents of this report represent CMR s analysis of the information available

More information

Merging Mitel Networks and Aastra Technologies FAQs for Channel Partners

Merging Mitel Networks and Aastra Technologies FAQs for Channel Partners Merging Mitel Networks and Aastra Technologies FAQs for Channel Partners Why has Mitel decided to pursue this merger? We believe there are a number of compelling immediate and long-term benefits for the

More information

DIGITAL SMEs: OPPORTUNITIES FOR CSPs PROVIDING SOCIAL, MOBILE, ANALYTICS AND CLOUD SERVICES

DIGITAL SMEs: OPPORTUNITIES FOR CSPs PROVIDING SOCIAL, MOBILE, ANALYTICS AND CLOUD SERVICES RESEARCH STRATEGY REPORT DIGITAL SMEs: OPPORTUNITIES FOR CSPs PROVIDING SOCIAL, MOBILE, ANALYTICS AND CLOUD SERVICES CHRIS NICOLL and SANDRA O BOYLE Analysys Mason Limited 2015 analysysmason.com About

More information

Trends in enterprise ICT

Trends in enterprise ICT UBS Telecoms Enterprise Day 2014 Trends in enterprise ICT 28 March 2014 Robert Schumann 2 Contents About Analysys Mason Sizing African SME ICT markets Case studies from Developed Markets Challenges and

More information

Chapter 2 Voice services

Chapter 2 Voice services Chapter 2 Voice services This chapter discusses the availability of voice services in Australia and the changes that this market is experiencing. The number of fixed voice services is declining, with consumers

More information

For personal use only

For personal use only Inabox acquisition of Anittel Background Acquisition - On November 5, 2014, Inabox announced the acquisition of the operating businesses of Anittel (ASX:AYG) Rationale Creation of a complete end-to-end

More information

Our Customers: Large multinational companies, midsized businesses, wholesale customers and channel partners

Our Customers: Large multinational companies, midsized businesses, wholesale customers and channel partners Colt: An overview 01 Who we are Why choose Colt? Our Customers: Large multinational companies, midsized businesses, wholesale customers and channel partners Access and use: Network, data centre, and voice

More information

Managing mature markets

Managing mature markets Managing mature markets Morten Karlsen Sørby Nordic 1 1 Agenda Nordic overview Manage long term cash effects of fixed migration in Norway Sustain margin and market share in Norwegian mobile Develop Danish

More information

BT Group plc. Q4/full year 2012/13 results and business update Part 2 10 May 2013

BT Group plc. Q4/full year 2012/13 results and business update Part 2 10 May 2013 BT Group plc Q4/full year 2012/13 results and business update Part 2 10 May 2013 BT Group plc Cost Transformation Tony Chanmugam, Group Finance Director 4 Year cost base reduction 1 Transit Transit Transit

More information

North America Business VoIP Service Scorecard

North America Business VoIP Service Scorecard North America Business VoIP Service Scorecard Excerpts This is an excerpt of the report provided at no charge that provides detailed information on 8x8, key summary information, detailed information on

More information

Operator 4G Networks and Services

Operator 4G Networks and Services Operator 4G Networks and Services Rich Karpinski Senior Analyst, 451 Research/Yankee Group Mobility 9/16/2014 Mobile Broadband is Biggest Piece of New Mobile Economy The New Mobile Economy will nearly

More information

Mobile Voice ~ Whispers of Change?

Mobile Voice ~ Whispers of Change? WHITEPAPER Mobile Voice ~ Whispers of Change? This whitepaper is an extract from: Mobile Voice Strategies mvoip Opportunities & Business Models, 2010-2015... information you can do business with Mobile

More information

CABLE & WIRELESS COMMUNICATIONS PLC FIRST QUARTER TRADING UPDATE Trading in line with outlook and Columbus integration progressing well

CABLE & WIRELESS COMMUNICATIONS PLC FIRST QUARTER TRADING UPDATE Trading in line with outlook and Columbus integration progressing well ANNOUNCEMENT 21 JULY 2015 CABLE & WIRELESS COMMUNICATIONS PLC FIRST QUARTER TRADING UPDATE Trading in line with outlook and Columbus integration progressing well This announcement provides an update on

More information

VSNL. Analyst Meet. November 9, 2006 Mumbai

VSNL. Analyst Meet. November 9, 2006 Mumbai VSNL Analyst Meet November 9, 2006 Mumbai Safe Harbor Some of the statements herein constitute forward-looking statements within the meaning of applicable securities laws and regulations that do not directly

More information

Source: J son & Partners Consulting

Source: J son & Partners Consulting Decrease in operators revenues is happening due to the increasing competition on the telecom market: tariffs are decreasing; clients loyalty is not that strong to the particular cellular operator. Same

More information

TELEKOM MALAYSIA BERHAD

TELEKOM MALAYSIA BERHAD TELEKOM MALAYSIA BERHAD Transforming Towards Convergence GLOBAL TELECOMS BUSINESS CFO SUMMIT 2015 24 th March 2015 London Bazlan Osman Executive Director / Group CFO Telekom Malaysia Berhad 2 Disclaimer

More information

France Telecom Orange investor day conquests 2015

France Telecom Orange investor day conquests 2015 France Telecom Orange investor day conquests 2015 France Delphine Ernotte Senior Executive Vice-President, France May 31 st, 2011 1 investor day Conquests 2015 cautionary statement This presentation contains

More information

VoIP Market India July 2014

VoIP Market India July 2014 VoIP Market India July 2014 Executive Summary Market Overview The Indian VoIP market is currently valued at INR x1 mn and is expected to attain a CAGR of x2% to reach INR x3 mn by 20-- Mobile VoIP market

More information

Success Factors for Hosted and Managed VoIP in Europe. Margaret Hopkins Edited by Sarah Peake

Success Factors for Hosted and Managed VoIP in Europe. Margaret Hopkins Edited by Sarah Peake Success Factors for Hosted and Managed VoIP in Europe Margaret Hopkins Edited by Sarah Peake Analysys Research Fixed Networks and Services Analysys Research Fixed Networks and Services online market intelligence

More information

Postal Operators. Delivering Success through Telecom Strategies

Postal Operators. Delivering Success through Telecom Strategies Postal Operators Delivering Success through Telecom Strategies By Mike Greening, Michael Dargue, Hsing-Ren Chiam and Scott Appleton With the rise of digital communications, mail volumes have declined and

More information

Colt: An overview C o l t : A n o v e r v i e w

Colt: An overview C o l t : A n o v e r v i e w Colt: An overview Colt: An overview 01 Who we are Colt: An overview Why choose Colt? Our Customers: Large multinational companies, midsized businesses, wholesale customers and channel partners Access and

More information

ANTICIPATED ACQUISITION BY BT GROUP PLC OF EE LIMITED. Summary of hearing with UKB Group on 14 August 2015

ANTICIPATED ACQUISITION BY BT GROUP PLC OF EE LIMITED. Summary of hearing with UKB Group on 14 August 2015 ANTICIPATED ACQUISITION BY BT GROUP PLC OF EE LIMITED Summary of hearing with UKB Group on 14 August 2015 Overview of UKB s concerns 1. UKB Group (UKB) told the CMA that it was comprised of UK Broadband

More information

SIP Trunking: The New Normal in the Cloud Era

SIP Trunking: The New Normal in the Cloud Era SIP Trunking: The New Normal in the Cloud Era Executive Summary As IP and VoIP technologies continue to mature and the thirst for cloud services escalates, the SIP Trunking market is growing rapidly, driven

More information

Managed Services 2015

Managed Services 2015 Managed Services 2015 Executive Summary CMR Market Research March 2015 Reproduction without permission 1 The contents of this report represent CMR s analysis of the information available to the public

More information

Welcome to Communications Systems, Inc. Annual Shareholder Meeting

Welcome to Communications Systems, Inc. Annual Shareholder Meeting Welcome to. Annual Shareholder Meeting 2012 2011 Performance Strong revenue and profit performance 2011 full year revenue of $143,755,000 2011 full year profit of $9,798,000 Large project for Transition

More information

Connect your customers to next generation broadband technologies today.

Connect your customers to next generation broadband technologies today. Connect your customers to next generation broadband technologies today. Choose from the widest range of Broadband products in the market from standard ADSL2+ to differentiating services that drive competitive

More information

Microsoft s launch of PSTN Calling presents challenges and opportunities for operators

Microsoft s launch of PSTN Calling presents challenges and opportunities for operators Microsoft s launch of PSTN Calling presents challenges and opportunities for operators Publication Date: 04 Dec 2015 Product code: TE0005-000765 Brian Riggs Ovum view Summary Microsoft has enhanced Office

More information

Ofcom analyst briefing The Communications Market Report 2015

Ofcom analyst briefing The Communications Market Report 2015 Ofcom analyst briefing The Communications Market Report 2015 7 August 2015 1 Agenda Introduction James Thickett, Director of Nations and Market Developments Market overview Jane Rumble, Director of Market

More information

SELECTED FINANCIAL DATA

SELECTED FINANCIAL DATA VERIZON COMMUNICATIONS INC. AND SUBSIDIARIES SELECTED FINANCIAL DATA (dollars in millions, except per share amounts) 2012 2011 2010 2009 2008 Results of Operations Operating revenues $ 115,846 $ 110,875

More information

Network Service Provider Markets in Europe Focus on the Enterprise Sector. Jan Hein Bakkers Senior Research Manager EMEA Telecoms & Networking

Network Service Provider Markets in Europe Focus on the Enterprise Sector. Jan Hein Bakkers Senior Research Manager EMEA Telecoms & Networking Network Service Provider Markets in Europe Focus on the Enterprise Sector Jan Hein Bakkers Senior Research Manager EMEA Telecoms & Networking Agenda The Evolving ICT Industry and NSPs European Telecom

More information

Lars Torstensson INTRODUCTION

Lars Torstensson INTRODUCTION Lars Torstensson INTRODUCTION 1 But is he going to tell me something I don t know? At what price are you going to sell 4G? When are you going to launch? 2 Mats Granryd WELCOME 3 Market presence and offered

More information

Wholesale carrier value Cost vs quality

Wholesale carrier value Cost vs quality Wholesale carrier value Cost vs quality Craig Skinner, Senior Consultant, Telecoms February 2013 1 Global communications trends Global economy increasingly dependent on communications Focus of growth has

More information

IDC ITMarketScape: Worldwide UCaaS Service Provider 2015 Vendor Assessment

IDC ITMarketScape: Worldwide UCaaS Service Provider 2015 Vendor Assessment IDC ITMarketScape IDC ITMarketScape: Worldwide UCaaS Service Provider 2015 Vendor Assessment Amy Lind THIS IDC ITMARKETSCAPE EXCERPT FEATURES NTT Com IDC ITMARKETSCAPE FIGURE FIGURE 1 IDC ITMarketScape

More information

Copyright 2015 Accenture All rights reserved. 2

Copyright 2015 Accenture All rights reserved. 2 Copyright 2015 Accenture All rights reserved. 2 Cable operators have consistently generated strong returns for 1shareholders But new pressures: Competition, Consolidation 2& Convergence Plus: Customers

More information

Confessions of a Telecommunications Provider. Five things you MUST know about Global Voice over IP (VoIP) Providers

Confessions of a Telecommunications Provider. Five things you MUST know about Global Voice over IP (VoIP) Providers Confessions of a Telecommunications Provider Five things you MUST know about Global Voice over IP (VoIP) Providers http://tatacommunications-newworld.com www.youtube.com/tatcomms 1 ' 2015 Tata Communications

More information

Capturing Future Growth. Anders Igel President and CEO

Capturing Future Growth. Anders Igel President and CEO Capturing Future Growth Anders Igel President and CEO Major reshuffle in the killer application Millions of minutes 1 400 000 1 200 000 1 000 000 800 000 600 000 400 000 Fixed Voice Mobile Voice IP Voice

More information

FY15 Results Presentation

FY15 Results Presentation 14 August 2015 FY15 Results Presentation David Stewart CEO and Managing Director Ken Sheridan CFO and Executive Director TODAY S AGENDA Global opportunities Building partnerships in FY15 Continuing to

More information

Colocation Market By Solutions, End Users, Verticals & Region - Worldwide Market Forecast and Analysis (2013-2018)

Colocation Market By Solutions, End Users, Verticals & Region - Worldwide Market Forecast and Analysis (2013-2018) Brochure More information from http://www.researchandmarkets.com/reports/2668496/ Colocation Market By Solutions, End Users, Verticals & Region - Worldwide Market Forecast and Analysis (2013-2018) Description:

More information

news release Trading update for the quarter ended 30 June 2015 24 July 2015

news release Trading update for the quarter ended 30 June 2015 24 July 2015 news release Trading update for the quarter ended 30 June 2015 24 July 2015 Highlights Q1 Group organic service revenue grew 0.8%*; Europe -1.5%*, AMAP 6.1%* Continued recovery in Europe: Germany -1.2%*,

More information

Telco Multi-Play and Content Strategies

Telco Multi-Play and Content Strategies THOUGHT LEADERSHIP Telco Multi-Play and Content Strategies APR 2016 Declan Lonergan, VP, Research As telecom operators extend their convergence strategies and launch multi-play landline/mobile/tv services,

More information

Figure 1. Number of Operator-Provided VoIP Service Subscribers across the World, 2010-2011. Source: Point Topic, 2012

Figure 1. Number of Operator-Provided VoIP Service Subscribers across the World, 2010-2011. Source: Point Topic, 2012 J son & Partners Consulting presents the main results of the updated research of the Russian and global VoIP market monitored by the company since 2005. This marketing report contains the results of the

More information

Northern Ireland s communications market

Northern Ireland s communications market Northern Ireland s communications market 2 Figure 1.1 Key facts about Northern Ireland Figure Northern Ireland UK Population 1.823m (mid-2012 estimate) 63.705m (mid-2012 estimate) Age profile Population

More information

Are you relevant? Chris Sharp VP Strategy rhipe. Cloud Channel Summit 2015 @rhipecloud #RCCS15

Are you relevant? Chris Sharp VP Strategy rhipe. Cloud Channel Summit 2015 @rhipecloud #RCCS15 Are you relevant? Chris Sharp VP Strategy rhipe Cloud Channel Summit 2015 @rhipecloud #RCCS15 Context change Cloud Big Data Mobility Enterprise Social Gartner Top 10 trends 2015 Cloud is the new IT reality

More information