The Lawson Customer Relationship Management Solution

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "The Lawson Customer Relationship Management Solution"

Transcription

1 The Lawson Customer Relationship Management Solution Provides improved return on trade promotions and maximizes the efficacy of your sales organization

2 Are you making the most of your customer relationships? The Business Challenge The competitive environment for consumer goods manufacturers and brand owners is changing rapidly. Over the past decade, consumer goods companies have been caught between increasingly price-sensitive consumers and powerful retailers. Now even more pressure is being placed on these companies through the continued spread of private labels, increasingly discounted retailing and a shift in market power towards the consumer. To maintain competitive advantage, defend market position and secure brand values, many consumer goods manufacturers are increasingly focusing energy and resources on relationships with customers, consumers and retailers. Trade promotion effectiveness, improved sales execution, and joint value creation in brand and category activities with retailers are all sources of major potential gains. The bottom line is that customer relationship management (CRM) is becoming an essential part of consumer goods companies long-term strategies to keep their competitive advantages, streamline the sales process, defend their market position and secure brand values. With an effective CRM solution in place, you will generate additional sales and free up sales resources through improved return on trade promotion spending and maximized use of the sales organization.

3 Increase your customer focus through improved organization wide collaboration The Lawson Solution Lawson M3 Customer Relationship Management for FMCG (fast-moving consumer goods) has been developed for consumer goods manufacturers and brand owners who want to enter the competitive retailer and consumer environment with excellence in marketing and sales execution. Unlike traditional solutions, the Lawson solution enables your entire organization to work as a team by connecting all departments sales, marketing, product and trade in one system. The solution supports the complete sales and trade promotion process, including planning, launching, executing and analyzing promotion and sales activities. Tight integration between all departments is a prerequisite for being able to manage this. This improved collaboration also allows these departments to work from the same plans, facts and figures, starting with the first planning stages through to execution. This minimizes today s often costly resource and prioritization conflicts that are not in line with the sales, customer and brand strategies. A collaborative solution also allows your company to close the gap between promotional planning and the sales representatives store execution reality. It offers support to sales representatives in their new role as category advisors and managers of the entire retailer relationship, including category management, customer plans and profitability-based brand activities. New accounts and the yearly negotiation processes with retail chains may involve many people both from the customer and from various departments in your organization. The opportunity management module supports your organization in the process and ensures that all appropriate actions are executed, from the initial offering through to the final implementation of new pricing and discounts. The payback is a more rapid process with fewer discrepancies between retailer agreements and invoiced prices, thus reducing the number of potential false invoices causing unnecessary deductions and claims.

4 Coordinate your sales efforts towards customers, retailers and wholesalers Solution Features at a Glance Account and category management Team-selling capabilities enable account managers to coordinate sales efforts directed toward customers, retailers and wholesalers. The solution allows for account-specific information regarding sales development, assortments, prices and category, and promotion plans to be shared among team members. Assortment management enables account managers to define store- and retailspecific assortments, together with additional space management recommendations. Assortment and store checks are centrally planned and automatically distributed to the sales representatives. Results can be analyzed immediately by both category and account managers. Opportunity management supports new accounts and the yearly negotiation process with customers and retailers.

5 Sales force effectiveness Lawson M3 Customer Relationship Management for FMCG provides a complete set of tools for sales representatives to manage their interaction with customers and stores in the best way possible through: Planning, executing and following up on customer- or store-specific activities Executing centrally-planned trade promotions and order proposals Managing direct orders and indirect orders through wholesalers Planning and following up on space management, assortment and category activities Managing and capturing claims and discounts at the store. The solution also: Provides sales representative with easy access to customer- and productspecific trade promotion and brand material Visualizes all sales cycle plans, objectives and planned store activities, thus enabling sales to proactively plan and optimize sales cycle activities Gives sales representatives the opportunity to work in both connected and disconnected modes through the use of an advanced synchronization engine. Trade promotion management The solution enables trade, category and account managers to plan their complete yearly promotion program well in advance for sales channels, retailer chains and brands respectively. For each promotion, selected target customer groups, associated products, promotion prices, and discounts and costs are managed. The solution enables the management of promotion budgets and targets using either fixed or variable costs. Promotion plans can be extracted at any time in Gantt charts to provide status information for each brand or retailer chain. This information can then be used for both internal and external discussions to optimize plans and avoid faulty prioritization. The solution links all promotion material and guideline documents with their respective promotions, thus creating one common repository of marketing material. This does away with a costly distribution process and ensures that promotions are executed with the right brand messages at all times.

6 Getting the Solution Up and Running Lawson M3 Customer Relationship Management for the FMCG industry enables you to perform the necessary business process analysis and make the changes needed to create a new, more effective sales process. Our CRM solution for FMCG is based on M3 Sales and Marketing Automation (SMS), a highly flexible, effective and easyto-use application that can easily be configured and implemented. Process analysis will ensure that the tool is set up and aligned according to your company s sales and marketing processes. The solution comes with a powerful replication engine that controls the replication of data between field-based clients and the central server. The types of data replicated between the server and clients are typically customer information updates, sales activities, orders, promotions, product information and documentation, and brand and sales materials. The replication process compresses (zips) the data before it is transferred between the server and the client, which reduces the amount of data that needs to be transferred. Lawson project managers and business consultants have many years of experi-ence implementing Lawson Food and Beverage industry solutions. Their experience gives Lawson unparalleled capabilities in terms of ensuring successful and secure project outcomes for our customers. Lawson provides: A client software license for Lawson Sales and Marketing Automation (SMS) for each user A server software license for Lawson SMS A standard integration package for version 12 of Lawson M3 Business Engine. For version 11 of Lawson M3 BE, Lawson can provide application programming interfaces (APIs). For older versions of Lawson M3 BE or for third-party ERP solutions, Lawson can provide open database connectivity (OD-DB) technology. A mutually agreed-upon implementation project including business process analysis, technical consulting, and training for your planners or key users. You provide: A powerful PC with Windows XP for each user A powerful server with Windows 2003 and Windows SQL server database Several days for orientation and training with your process owners, key users and IT personnel.

7 Immediate ROI through decreased costs and increased sales Immediate Return on Investment In most cases, our solution goes live within four months of project start-up. You will start to experience the benefits immediately. Your Lawson solution will offer enhanced opportunities for both increased sales and reduced costs, through: Improved customer targeting. Target profitable customers by improving your consumer environment, product assortments and brand strategy. Improved brand exposure. Gain better brand exposure by improving your retail compliance with agreed-upon assortments, space management formats and value-added activities. Improved utilization of sales representatives selling time. Make better use of your selling time by a higher degree of automation and improved deci-sion support. Improved return on trade promotion spending. Improve your return on trade promotion spending by synchronizing sales efforts through all channels and improving your use of value-added promotion activities. Reduced administration throughout the sales process. Reduce necessary administration of the sales process by automating processes, reducing the amount of incorrect information, and minimizing manual data entry in all types of support systems. Better control over given discounts. Gain better control of the complex network of trading partners in the consumer goods value chain by creating netpricing transparency. Reduced total costs for sales and marketing material. Reduce your total costs for publishing, printing and distributing sales and marketing materi-als by pooling marketing information in a common repository that links promotions to appropriate brand messages and automates material production.

8 FaB en Headquarters: USA 380 St. Peter Street St. Paul, MN Tel Regional Offices: Northern Europe Sweden Denmark, Finland, Tel Norway, Sweden Fax Northwestern Europe United Kingdom Belgium, Netherlands, Tel Ireland, South Africa, Fax United Kingdom Central Europe Germany Austria, Czech Republic, Tel Germany, Hungary, Fax Poland, Switzerland, Southern Europe France France, Israel, Tel Italy, Portugal, Fax South America, Spain Asia Singapore China, Hong Kong, Tel India, Japan, Malaysia, Fax Singapore, Thailand ANZ Australia Australia, Tel New Zealand Fax About Lawson For more than a quarter of a century, Lawson (Nasdaq: LWSN) has delivered industryspecific enterprise applications focused on enhancing the business performance of our customers. We are a market-leading, financially strong supplier of software and services to more than 4,000 customers in the manufacturing, distribution, and services industries across 40 countries. We also provide the underlying technology necessary to run these solutions flexibly and efficiently. Our history has been guided by two goals: to provide scalable, flexible, and ready-to-use systems for a variety of users; and to simplify the deployment, maintenance, and use of our applications. Copyright 2006 Lawson Software. All rights reserved.

Lawson Business Intelligence. Solutions for Healthcare

Lawson Business Intelligence. Solutions for Healthcare Solutions for Healthcare Help is On the Way Lawson Business Intelligence You know the feeling. It s a case of TMI Too Much Information on a company-wide scale. Too often, you re forced to wade through

More information

Lawson Talent Management

Lawson Talent Management Lawson Talent Imagine Knowing: Which employees have the highest potential how to recruit more talent like them. Imagine Understanding: Which employees are a flight risk how your compensation plans could

More information

LAWSON FOR FASHION PRODUCT LIFECYCLE MANAGEMENT (PLM)

LAWSON FOR FASHION PRODUCT LIFECYCLE MANAGEMENT (PLM) LAWSON FOR FASHION PRODUCT LIFECYCLE MANAGEMENT (PLM) Lawson for Fashion Product Lifecycle Management (PLM) is a comprehensive product lifecycle management tool designed for retailers and manufacturers

More information

Responding to Healthcare s Most Urgent Business Issues. Gundersen Lutheran Health System Case Study

Responding to Healthcare s Most Urgent Business Issues. Gundersen Lutheran Health System Case Study Responding to Healthcare s Most Urgent Business Issues Gundersen Lutheran Health System Case Study Gundersen Lutheran Health System case study Surgical Instrument Management Reduces Surgery Delays and

More information

Foreign Taxes Paid and Foreign Source Income INTECH Global Income Managed Volatility Fund

Foreign Taxes Paid and Foreign Source Income INTECH Global Income Managed Volatility Fund Income INTECH Global Income Managed Volatility Fund Australia 0.0066 0.0375 Austria 0.0045 0.0014 Belgium 0.0461 0.0138 Bermuda 0.0000 0.0059 Canada 0.0919 0.0275 Cayman Islands 0.0000 0.0044 China 0.0000

More information

Cisco IOS Public-Key Infrastructure: Deployment Benefits and Features

Cisco IOS Public-Key Infrastructure: Deployment Benefits and Features Data Sheet Cisco IOS Public-Key Infrastructure: Deployment Benefits and Features Introduction to Public Key Infrastructure Public Key Infrastructure (PKI) offers a scalable method of securing networks,

More information

CISCO NETWORK CONNECTIVITY CENTER

CISCO NETWORK CONNECTIVITY CENTER DATA SHEET CISCO NETWORK CONNECTIVITY CENTER The Cisco Network Connectivity Center (NCC) delivers end-to-end management across multiple tools, technologies, and silos. From networks and applications to

More information

E-Seminar. Financial Management Internet Business Solution Seminar

E-Seminar. Financial Management Internet Business Solution Seminar E-Seminar Financial Management Internet Business Solution Seminar Financial Management Internet Business Solution Seminar 3 Welcome 4 Objectives 5 Financial Management 6 Financial Management Defined 7

More information

Microsoft Dynamics CRM Online. Pricing & Licensing. Frequently Asked Questions

Microsoft Dynamics CRM Online. Pricing & Licensing. Frequently Asked Questions Microsoft Dynamics CRM Online Pricing & Licensing Frequently Asked Questions A frequently asked questions (FAQ) document on pricing & licensing for Microsoft Dynamics CRM Online. The document provides

More information

OCTOBER 2010. Russell-Parametric Cross-Sectional Volatility (CrossVol ) Indexes Construction and Methodology

OCTOBER 2010. Russell-Parametric Cross-Sectional Volatility (CrossVol ) Indexes Construction and Methodology OCTOBER 2010 Russell-Parametric Cross-Sectional Volatility (CrossVol ) Indexes Construction and Methodology SEPTEMBER 2010 Russell-Parametric Cross-Sectional Volatility (CrossVol) Indexes Construction

More information

We decided that we would build IFS Applications on standards so our customers would not be locked into any particular technology. We still do.

We decided that we would build IFS Applications on standards so our customers would not be locked into any particular technology. We still do. IFS Applications for Enterprise Asset Management OUR SOLUTION S DNA When we first set out to create IFS Applications over 25 years ago, our goal was to make the most usable business software on the market.

More information

Get the benefits of Norgren s unique range of Online services

Get the benefits of Norgren s unique range of Online services Get the benefits of Norgren s unique range of Online services Make your job easier and save time - everything you need to select, design and purchase Norgren pneumatics is in one convenient location, available

More information

Cisco Conference Connection

Cisco Conference Connection Data Sheet Cisco Conference Connection Cisco IP Communications a comprehensive system of powerful, enterprise-class solutions including IP telephony, unified communications, IP video/audio conferencing,

More information

Cisco Phone Systems Telemarketing Script Cold Call

Cisco Phone Systems Telemarketing Script Cold Call Cisco Phone Systems Telemarketing Script Cold Call 1. Locate Contact: Name listed Owner General Manager / Office Manager Chief BDM (Business Decision Maker) Note: Avoid talking to IT since this is not

More information

Seven Steps to Delivering Perfect Orders. White Paper for Distributors in Industrial Supply Sector

Seven Steps to Delivering Perfect Orders. White Paper for Distributors in Industrial Supply Sector Seven Steps to Delivering Perfect Orders White Paper for Distributors in Industrial Supply Sector Table of Contents Introduction... 4 The perfect order why so important?... 5 What is the perfect order?...

More information

Sybase Solutions for Healthcare Adapting to an Evolving Business and Regulatory Environment

Sybase Solutions for Healthcare Adapting to an Evolving Business and Regulatory Environment Sybase Solutions for Healthcare Adapting to an Evolving Business and Regulatory Environment OVERVIEW Sybase Solutions for Healthcare Adapting to an Evolving Business and Regulatory Environment Rising medical

More information

Number of retail outlets Number of retail outlets

Number of retail outlets Number of retail outlets Number 65708 of retail outlets Number of retail outlets Number of retail outlets Trends in total number of retail outlets 2002-2007 number / as stated number per million Table 2.3 % growth inhabitants

More information

Supported Payment Methods

Supported Payment Methods Sell Globally in a Snap Supported Payment Methods Global In the global payments market, credit cards are the most popular payment method. However, BlueSnap expands the payment selection by including not

More information

Microsoft Voucher Ordering Processes

Microsoft Voucher Ordering Processes Microsoft Voucher Ordering Processes *For purposes of this document, the term Member applies to all Microsoft Members, Academic, ITA and Learning partners. Pearson VUE Voucher Store The Pearson VUE Voucher

More information

Microsoft Dynamics CRM Online on Volume Licensing Frequently Asked Questions

Microsoft Dynamics CRM Online on Volume Licensing Frequently Asked Questions Microsoft Dynamics CRM Online on Volume Licensing Frequently Asked Questions A frequently asked questions (FAQ) document on Microsoft Dynamics CRM Online on through Volume Licensing (VL). The document

More information

THE CISCO CRM COMMUNICATIONS CONNECTOR GIVES EMPLOYEES SECURE, RELIABLE, AND CONVENIENT ACCESS TO CUSTOMER INFORMATION

THE CISCO CRM COMMUNICATIONS CONNECTOR GIVES EMPLOYEES SECURE, RELIABLE, AND CONVENIENT ACCESS TO CUSTOMER INFORMATION CUSTOMER SUCCESS STORY THE CISCO CRM COMMUNICATIONS CONNECTOR GIVES EMPLOYEES SECURE, RELIABLE, AND CONVENIENT ACCESS TO CUSTOMER INFORMATION EXECUTIVE SUMMARY CUSTOMER NAME Coleman Technologies INDUSTRY

More information

Cisco Blended Agent: Bringing Call Blending Capability to Your Enterprise

Cisco Blended Agent: Bringing Call Blending Capability to Your Enterprise DATA SHEET Cisco Blended Agent: Bringing Call Blending Capability to Your Enterprise Cisco ICM software has traditionally enabled companies to distribute inbound service volume to a variety of termination

More information

WANT TO STRENGTHEN YOUR CUSTOMER RELATIONSHIPS? THE RIGHT SALES STRATEGY WILL HELP

WANT TO STRENGTHEN YOUR CUSTOMER RELATIONSHIPS? THE RIGHT SALES STRATEGY WILL HELP Amdocs Sales WANT TO STRENGTHEN YOUR CUSTOMER RELATIONSHIPS? THE RIGHT SALES STRATEGY WILL HELP Changing market conditions mean that you have to do more than just keep your customers you have to grow your

More information

Total Domestic Factoring FCI 594, , , , , , , %

Total Domestic Factoring FCI 594, , , , , , , % Accumulative Turnover Figures for All FCI Members Compared to Worldwide Factoring Turnover (in Millions of EUR and USD) EUR EUR EUR EUR EUR EUR EUR INCREASE 2006 2007 2008 2009 2010 2011 2012 2011/2012

More information

Bio-Rad Laboratories. QC data management solutions. Introduce Your Laboratory to a Whole New World of Unity Data Management Solutions

Bio-Rad Laboratories. QC data management solutions. Introduce Your Laboratory to a Whole New World of Unity Data Management Solutions Bio-Rad Laboratories QC data management solutions QC Data Management Solutions Introduce Your Laboratory to a Whole New World of Unity Data Management Solutions Bio-Rad Laboratories QC data management

More information

IFS ApplIcAtIonS For ElEctronIc components xxxxxxxxxxxxx

IFS ApplIcAtIonS For ElEctronIc components xxxxxxxxxxxxx IFS Applications for ELECTRONIC COMPONENTS xxxxxxxxxxxxx OUR SOLUTION S DNA When we first set out to create IFS Applications over 25 years ago, our goal was to make the most usable business software on

More information

Supported Payment Methods

Supported Payment Methods Supported Payment Methods Global In the global payments market, credit cards are the most popular payment method. However, BlueSnap expands the payment selection by including not only the major credit

More information

IOOF QuantPlus. International Equities Portfolio NZD. Quarterly update

IOOF QuantPlus. International Equities Portfolio NZD. Quarterly update IOOF QuantPlus NZD Quarterly update For the period ended 31 March 2016 Contents Overview 2 Portfolio at glance 3 Performance 4 Asset allocation 6 Overview At IOOF, we have been helping Australians secure

More information

White paper. Engineer to Order Manufacturing

White paper. Engineer to Order Manufacturing White paper Selecting ERP for Engineer to Order Manufacturing content Are you getting the real deal?... 3 Conclusion... 4 About IFS... 5 Selecting ERP for Engineer to Order Manufacturing By Peter Gross

More information

Microsoft Dynamics CRM Online. Pricing & Licensing. Frequently Asked Questions

Microsoft Dynamics CRM Online. Pricing & Licensing. Frequently Asked Questions Microsoft Dynamics CRM Online Pricing & Licensing Frequently Asked Questions A frequently asked questions (FAQ) document on pricing & licensing for Microsoft Dynamics CRM Online. The document provides

More information

Microsoft Dynamics CRM Online. Pricing & Licensing. Frequently Asked Questions

Microsoft Dynamics CRM Online. Pricing & Licensing. Frequently Asked Questions Microsoft Dynamics CRM Online Pricing & Licensing Frequently Asked Questions A frequently asked questions (FAQ) document on pricing & licensing for Microsoft Dynamics CRM Online. The document provides

More information

How many students study abroad and where do they go?

How many students study abroad and where do they go? From: Education at a Glance 2012 Highlights Access the complete publication at: http://dx.doi.org/10.1787/eag_highlights-2012-en How many students study abroad and where do they go? Please cite this chapter

More information

The value of accredited certification

The value of accredited certification Certified Once Accepted Everywhere The value of accredited certification Survey Report Published May 212 In 21/11, the IAF carried out a global survey to capture market feedback on the value of certification.

More information

Configuring DHCP for ShoreTel IP Phones

Configuring DHCP for ShoreTel IP Phones Configuring DHCP for ShoreTel IP Phones Network Requirements and Preparation 3 Configuring DHCP for ShoreTel IP Phones The ShoreTel server provides the latest application software and configuration information

More information

E-Seminar. E-Commerce Internet Business Solution Seminar

E-Seminar. E-Commerce Internet Business Solution Seminar E-Seminar E-Commerce Internet Business Solution Seminar E-Commerce Internet Business Solution Seminar 3 Welcome 4 Objectives 5 The Internet Revolution 6 E-Commerce Defined 7 Types of E-Commerce 8 E-Commerce

More information

BT Premium Event Call and Web Rate Card

BT Premium Event Call and Web Rate Card BT Managed Event and BT Self-Managed Event (also referred to as Express, Plus and Premium) Conference Bridge and Call for Booked Audio Conferencing Services will comprise the following for each phone-conference:

More information

Reporting practices for domestic and total debt securities

Reporting practices for domestic and total debt securities Last updated: 4 September 2015 Reporting practices for domestic and total debt securities While the BIS debt securities statistics are in principle harmonised with the recommendations in the Handbook on

More information

Brochure More information from http://www.researchandmarkets.com/reports/1339929/

Brochure More information from http://www.researchandmarkets.com/reports/1339929/ Brochure More information from http://www.researchandmarkets.com/reports/1339929/ The 2011 World Forecasts of Machine Tools That Remove Material by Laser or Light, Photon, Ultrasonic, Electro-Discharge,

More information

Brochure More information from http://www.researchandmarkets.com/reports/3278449/

Brochure More information from http://www.researchandmarkets.com/reports/3278449/ Brochure More information from http://www.researchandmarkets.com/reports/3278449/ The 2016 World Forecasts of Hand-Operated Date, Sealing, or Numbering Stamps; Devices for Printing or Embossing Labels;

More information

Cisco Opportunity Incentive Program Question & Answer

Cisco Opportunity Incentive Program Question & Answer Question & Answer Cisco Channel Incentive Program Cisco Opportunity Incentive Program Question & Answer Revised April 13, 2004 Section 1: General Overview 1. What is the Cisco Opportunity Incentive Program?

More information

CISCO IP PHONE SERVICES SOFTWARE DEVELOPMENT KIT (SDK)

CISCO IP PHONE SERVICES SOFTWARE DEVELOPMENT KIT (SDK) DATA SHEET CISCO IP PHONE SERVICES SOFTWARE DEVELOPMENT KIT (SDK) Cisco Systems IP Phone Services bring the power of the World Wide Web to Cisco IP Phones. An integral part of a Cisco AVVID (Architecture

More information

World Consumer Income and Expenditure Patterns

World Consumer Income and Expenditure Patterns World Consumer Income and Expenditure Patterns 2014 14th edi tion Euromonitor International Ltd. 60-61 Britton Street, EC1M 5UX TableTypeID: 30010; ITtableID: 22914 Income Algeria Income Algeria Income

More information

Report on Government Information Requests

Report on Government Information Requests Report on Government Information July 1 - December 31, 2014 apple Apple takes our commitment to protecting your data very seriously and we work incredibly hard to deliver the most secure hardware, software

More information

Cisco CNS NetFlow Collection Engine Version 4.0

Cisco CNS NetFlow Collection Engine Version 4.0 Data Sheet Cisco CNS NetFlow Collection Engine Version 4.0 Cisco CNS is a suite of intelligence engines that work with device agents to create a programmable network. Cisco CNS extends the management plane

More information

Amdocs Field Service

Amdocs Field Service Amdocs Field Service SOMETIMES YOU NEED MORE THAN JUST GREAT FIELD SERVICE PERSONNEL Keeping your customers happy makes the difference between business success and failure, and the service that you deliver

More information

Global Effective Tax Rates

Global Effective Tax Rates www.pwc.com/us/nes Global s Global s April 14, 2011 This document has been prepared pursuant to an engagement between PwC and its Client. As to all other parties, it is for general information purposes

More information

IFS ApplIcAtIonS For Document management

IFS ApplIcAtIonS For Document management IFS Applications for Document management OUR SOLUTION S DNA When we first set out to create IFS Applications over 25 years ago, our goal was to make the most usable business software on the market. And

More information

CISCO METRO ETHERNET SERVICES AND SUPPORT

CISCO METRO ETHERNET SERVICES AND SUPPORT SERVICES OVERIVEW CISCO METRO ETHERNET SERVICES AND SUPPORT In the ever-changing communications market, incumbent service providers are looking for ways to grow revenue. One method is to deploy service

More information

Corporate Office 19200 Von Karman Ave Suite 150 Irvine, California 92612-8501. Toll Free: 888-643-3133 Fax: 949-502-0048 www.ifa.

Corporate Office 19200 Von Karman Ave Suite 150 Irvine, California 92612-8501. Toll Free: 888-643-3133 Fax: 949-502-0048 www.ifa. Corporate Office 19200 Von Karman Ave Suite 150 Irvine, California 92612-8501 Toll Free: 888-643-3133 Fax: 949-502-0048 www.ifa.com All Dimensional portfolio returns are net of all fees unless otherwise

More information

Software Tax Characterization Helpdesk Quarterly April 2012

Software Tax Characterization Helpdesk Quarterly April 2012 Software Tax Characterization Helpdesk Quarterly April 2012 Characterizing foreign software revenues is a complex challenge for large and small software firms alike. Variations in the rules around the

More information

WHITE PAPER WHY ENTERPRISE RESOURCE PLANNING SOFTWARE IS YOUR BEST BUSINESS INTELLIGENCE TOOL

WHITE PAPER WHY ENTERPRISE RESOURCE PLANNING SOFTWARE IS YOUR BEST BUSINESS INTELLIGENCE TOOL WHITE PAPER WHY ENTERPRISE RESOURCE PLANNING SOFTWARE IS YOUR BEST BUSINESS INTELLIGENCE TOOL CONTENT WHY COMPANIES WANT BUSINESS INTELLIGENCE... 1 BUILT-IN MEANS BETTER ACCESSIBILITY... 2 CONCLUSION...

More information

TOWARDS PUBLIC PROCUREMENT KEY PERFORMANCE INDICATORS. Paulo Magina Public Sector Integrity Division

TOWARDS PUBLIC PROCUREMENT KEY PERFORMANCE INDICATORS. Paulo Magina Public Sector Integrity Division TOWARDS PUBLIC PROCUREMENT KEY PERFORMANCE INDICATORS Paulo Magina Public Sector Integrity Division 10 th Public Procurement Knowledge Exchange Platform Istanbul, May 2014 The Organization for Economic

More information

Installation Guide. 85070E Dielectric Probe Kit 85071E Materials Measurement Software

Installation Guide. 85070E Dielectric Probe Kit 85071E Materials Measurement Software Installation Guide This guide provides instructions for installing and configuring the following software products: 85070E Dielectric Probe Kit 85071E Materials Measurement Software Agilent Part Number:

More information

41 T Korea, Rep. 52.3. 42 T Netherlands 51.4. 43 T Japan 51.1. 44 E Bulgaria 51.1. 45 T Argentina 50.8. 46 T Czech Republic 50.4. 47 T Greece 50.

41 T Korea, Rep. 52.3. 42 T Netherlands 51.4. 43 T Japan 51.1. 44 E Bulgaria 51.1. 45 T Argentina 50.8. 46 T Czech Republic 50.4. 47 T Greece 50. Overall Results Climate Change Performance Index 2012 Table 1 Rank Country Score** Partial Score Tendency Trend Level Policy 1* Rank Country Score** Partial Score Tendency Trend Level Policy 21 - Egypt***

More information

AMDOCS CRM FOR FINANCIAL SERVICES INSTITUTIONS

AMDOCS CRM FOR FINANCIAL SERVICES INSTITUTIONS AMDOCS CRM FOR FINANCIAL SERVICES INSTITUTIONS THE NEED FOR CRM EXCELLENCE In today s highly competitive and challenging environment, financial services institutions can no longer base their strategy primarily

More information

MAUVE GROUP GLOBAL EMPLOYMENT SOLUTIONS PORTFOLIO

MAUVE GROUP GLOBAL EMPLOYMENT SOLUTIONS PORTFOLIO MAUVE GROUP GLOBAL SOLUTIONS PORTFOLIO At Mauve Group, we offer a variety of complete employee management services such as Global Employment Solutions (GES), Professional Employment Outsourcing (PEO),

More information

CNE Progress Chart (CNE Certification Requirements and Test Numbers) (updated 18 October 2000)

CNE Progress Chart (CNE Certification Requirements and Test Numbers) (updated 18 October 2000) Novell Education CNE Progress Chart (CNE Certification Requirements and Test Numbers) (updated 18 October 2000) Prerequisite for all certifications In order to receive a Novell certification the candidate

More information

Who We Are. Denis Thiery Chairman and Chief Executive Officer

Who We Are. Denis Thiery Chairman and Chief Executive Officer Who We Are Denis Thiery Chairman and Chief Executive Officer Founded in 1924, Neopost has grown to become a global leader in mailing solutions and a major player in digital communications and shipping

More information

Fujitsu World Tour 2015. Human Centric Innovation. The Future of the Datacenter. Ayman Abouseif VP Product Marketing. 0 Copyright 2015 FUJITSU

Fujitsu World Tour 2015. Human Centric Innovation. The Future of the Datacenter. Ayman Abouseif VP Product Marketing. 0 Copyright 2015 FUJITSU Fujitsu World Tour 2015 The Future of the Datacenter Ayman Abouseif VP Product Marketing Human Centric Innovation 0 Copyright 2015 FUJITSU A hyperconnected world 1 Copyright 2015 FUJITSU A new business

More information

MAUVE GROUP GLOBAL EMPLOYMENT SOLUTIONS PORTFOLIO

MAUVE GROUP GLOBAL EMPLOYMENT SOLUTIONS PORTFOLIO MAUVE GROUP GLOBAL SOLUTIONS PORTFOLIO At Mauve Group, we offer a variety of complete employee management services such as Global Employment Solutions (GES), Professional Employment Outsourcing (PEO),

More information

Agilent N5970A Interactive Functional Test Software: Installation and Getting Started

Agilent N5970A Interactive Functional Test Software: Installation and Getting Started Agilent N5970A Interactive Functional Test Software: Installation and Getting Started Application Note The N5970A Interactive Functional Test Software along with the 8960 Series 10 (E5515C) wireless communications

More information

We decided that we would build IFS Applications on standards so our customers would not be locked into any particular technology. We still do.

We decided that we would build IFS Applications on standards so our customers would not be locked into any particular technology. We still do. IFS Applications for Shipbuilding 2 ifs shipbuilding OUR SOLUTION S DNA When we first set out to create IFS Applications over 25 years ago, our goal was to make the most usable business solution on the

More information

Global Index Briefing: MSCI Forward P/Es

Global Index Briefing: MSCI Forward P/Es Global Index Briefing: MSCI Forward P/Es October, Dr. Ed Yardeni -972-73 eyardeni@ Joe Abbott 732-497- jabbott@ Mali Quintana 4-4-1333 aquintana@ Please visit our sites at www. blog. thinking outside the

More information

CISCO USED EQUIPMENT SERVICE POLICY FREQUENTLY ASKED QUESTIONS

CISCO USED EQUIPMENT SERVICE POLICY FREQUENTLY ASKED QUESTIONS Q & A CISCO USED EQUIPMENT SERVICE POLICY FREQUENTLY ASKED QUESTIONS Q. What is the Cisco definition of used equipment? A. Cisco defines used equipment as previously owned equipment, now owned by a party

More information

NetFlow Feature Acceleration

NetFlow Feature Acceleration WHITE PAPER NetFlow Feature Acceleration Feature Description Rapid growth in Internet and intranet deployment and usage has created a major shift in both corporate and consumer computing paradigms. This

More information

Cisco Smart Care Service

Cisco Smart Care Service Q. What is Cisco Smart Care Service? A. Cisco Smart Care Service is a collaborative, comprehensive network wide service that enables your partner to deliver proactive network monitoring, health checkups,

More information

It looks like your regular telephone.

It looks like your regular telephone. It looks like your regular telephone. But it s a lot better. CISCO PHONE SYSTEM SOLUTIONS FOR SMALL AND MEDIUM BUSINESSES Between the increased productivity and administrative savings we ve experienced,

More information

Vendor Query Portal VENDOR QUERY PORTAL In our continued endeavor to simplify our processes and pay Suppliers on time, A webbased Invoice and Payment tracking tool -Vendor Query Portal (VQP) is now available

More information

Agenda. Company Platform Customers Partners Competitive Analysis

Agenda. Company Platform Customers Partners Competitive Analysis KidoZen Overview Agenda Company Platform Customers Partners Competitive Analysis Our Vision Power the backend of the post- web enterprise Key Challenges of the Mobile Enterprise Enterprise systems integration

More information

GE Grid Solutions. Providing solutions that keep the world energized Press Conference Call Presentation November 12, 2015. Imagination at work.

GE Grid Solutions. Providing solutions that keep the world energized Press Conference Call Presentation November 12, 2015. Imagination at work. GE Grid Solutions Providing solutions that keep the world energized Press Conference Call Presentation November 12, 2015 Press Conference Call Recording: Toll Free: +1 (855) 859-2056 Toll: +1 (404) 537-3406

More information

DSV Air & Sea, Inc. Aerospace Sector. DSV Air & Sea, Inc. Aerospace

DSV Air & Sea, Inc. Aerospace Sector. DSV Air & Sea, Inc. Aerospace DSV Air & Sea, Inc. Aerospace Sector DSV Air & Sea, Inc. Aerospace Introduction to DSV DSV is a global supplier of transport and logistics services. We have offices in more than 70 countries and an international

More information

AT-S39 Version 1.3 Management Software for the AT-8024 and AT-8024GB Fast Ethernet Switches. Software Release Notes

AT-S39 Version 1.3 Management Software for the AT-8024 and AT-8024GB Fast Ethernet Switches. Software Release Notes AT-S39 Version 1.3 Management Software for the AT-8024 and AT-8024GB Fast Ethernet Switches Supported Platforms Software Release Notes Please read this document before you begin to use the AT-S39 management

More information

IFS CLOUD ON MICROSOFT AZURE YOU RE ALWAYS READY TO POUNCE

IFS CLOUD ON MICROSOFT AZURE YOU RE ALWAYS READY TO POUNCE IFS CLOUD ON MICROSOFT AZURE YOU RE ALWAYS READY TO POUNCE 2 IFS CLOUD ON MICROSOFT AZURE IFS CLOUD ON MICROSOFT AZURE 3 MAKE YOUR MOVE POISED FOR ANY OPPORTUNITY CLOUD AS YOU WANT IT It s a busy and fast-moving

More information

- 2 - Chart 2. Annual percent change in hourly compensation costs in manufacturing and exchange rates, 2010-2011

- 2 - Chart 2. Annual percent change in hourly compensation costs in manufacturing and exchange rates, 2010-2011 For release 10:00 a.m. (EST) Wednesday, December 19, 2012 USDL-12-2460 Technical Information: (202) 691-5654 ilchelp@bls.gov www.bls.gov/ilc Media Contact: (202) 691-5902 PressOffice@bls.gov INTERNATIONAL

More information

How do you manage the brain of the business in a way that supports the opportunities your organisation wants to take advantage of?

How do you manage the brain of the business in a way that supports the opportunities your organisation wants to take advantage of? As the world becomes a more competitive place, businesses need to respond at lightning speed to take advantage of new opportunities or avoid risks. To enable this, the data centre needs to be a dynamic

More information

Computer Sciences Corporation Accelerates Innovations to Capture New Business Opportunities

Computer Sciences Corporation Accelerates Innovations to Capture New Business Opportunities CUSTOMER CASE STUDY Accelerates Innovations to Capture New Business Opportunities Executive Summary CUSTOMER NAME INDUSTRY Service Provider BUSINESS CHALLENGES Identify new, high-growth service models

More information

Image Lab Software How to Obtain Stain-Free Gel and Blot Images. Instructions

Image Lab Software How to Obtain Stain-Free Gel and Blot Images. Instructions Image Lab Software How to Obtain Stain-Free Gel and Blot Images Instructions Table of Contents Obtaining Stain-Free Gel images...1 5 Obtaining Stain-Free Blot Images...6 9 If the Gel Doc XR+ or ChemiDoc

More information

Morningstar is shareholders in

Morningstar is shareholders in Media Contact: Andy Seunghye Jung, +82 2 3771 0730 or andy.jung@morningstar.comm FOR IMMEDIATE RELEASE Morningstar A Grade Announces Findings from Fourth Global Fund Investor Experience Report; Korea Scores

More information

October 2007. Trust in Advertising. a global Nielsen

October 2007. Trust in Advertising. a global Nielsen October 2007 Trust in Advertising a global Nielsen consumer report Word-of-mouth the most powerful selling tool: Nielsen Survey Traditional Media Advertising Still More Credible Worldwide Than Ads on Search

More information

YTD 2015-27 CS AWARDS IN AMERICAS

YTD 2015-27 CS AWARDS IN AMERICAS YTD 2015-27 CS AWARDS IN AMERICAS Argentina Bolivia Brazil Frontline Customer Service Team of the Year, All Industries (Bronze) Customer Service Department of the Year, Airlines, Distribution & Transportation

More information

CISCO MDS 9000 FAMILY PERFORMANCE MANAGEMENT

CISCO MDS 9000 FAMILY PERFORMANCE MANAGEMENT WHITE PAPER CISCO MDS 9000 FAMILY PERFORMANCE MANAGEMENT As storage area networks (SANs) grow, so do the challenges for monitoring and resolving performance issues. Summary views of networkwide historical

More information

Cisco IT Data Center and Operations Control Center Tour

Cisco IT Data Center and Operations Control Center Tour Cisco IT Data Center and Operations Control Center Tour Inside the Build Room Page 1 of 8 5. Inside the Build Room Introduction Figure 1. Inside the Build Room Ian: The purpose of the Build room is for

More information

Cisco 7200 and 7500 Series Routers

Cisco 7200 and 7500 Series Routers PRODUCT BULLETIN, NO. 965 Cisco 7200 and 7500 Series Routers Software, Feature, and Feature Upgrade Licenses Introduction Cisco IOS Software on the Cisco 7200 and 7500 Series offers three distinctly different

More information

CISCO CONTENT SWITCHING MODULE SOFTWARE VERSION 4.1(1) FOR THE CISCO CATALYST 6500 SERIES SWITCH AND CISCO 7600 SERIES ROUTER

CISCO CONTENT SWITCHING MODULE SOFTWARE VERSION 4.1(1) FOR THE CISCO CATALYST 6500 SERIES SWITCH AND CISCO 7600 SERIES ROUTER PRODUCT BULLETIN NO. 2438 CISCO CONTENT SWITCHING MODULE SOFTWARE VERSION 4.1(1) FOR THE CISCO CATALYST 6500 SERIES SWITCH AND CISCO 7600 SERIES ROUTER NEW FEATURES New features of the Cisco Content Switching

More information

Extending the Benefits of Storage Area Networks across IP Networks

Extending the Benefits of Storage Area Networks across IP Networks WHITE PAPER Extending the Benefits of Storage Area Networks across IP Networks Introduction The phenomenal growth of Internet business and data-intensive e-business applications over the past few years

More information

White paper. Why ERP fails at

White paper. Why ERP fails at White paper Why ERP fails at Enterprise Project Management Content Study Results... 2 Risk, Cash Poorly Managed... 5 Conclusion... 6 About IFS... 8 Why ERP fails at Enterprise Project Management By Mike

More information

Accuracy counts! SENSORS WITH ANALOG OUTPUT

Accuracy counts! SENSORS WITH ANALOG OUTPUT Accuracy counts! SENSORS WITH ANALOG OUTPUT OTHER APPLICATIONS: KEY ADVANTAGES: Distance measurement Positioning Profile detection Deformation monitoring Vibration monitoring Process monitoring Detection

More information

[NUGENESIS SAMPLE MANAGEMENT ] AMPLE IMPROVING LAB EFFICIENCY, ANAGEMENT ACCELERATING BUSINESS DECISIONS. bigstock.com $69

[NUGENESIS SAMPLE MANAGEMENT ] AMPLE IMPROVING LAB EFFICIENCY, ANAGEMENT ACCELERATING BUSINESS DECISIONS. bigstock.com $69 [NUGENESIS SAMPLE MANAGEMENT ] AMPLE ACCELERATING BUSINESS DECISIONS IMPROVING LAB EFFICIENCY, ANAGEMENT bigstock.com $69 [ N U GENESIS SAMPLE MANAGEMENT ] MANAGING SAMPLES SHOULD NEVER BE A BARRIER TO

More information

MICROSOFT BUSINESS SOLUTIONS NAVISION

MICROSOFT BUSINESS SOLUTIONS NAVISION MICROSOFT BUSINESS SOLUTIONS NAVISION ON YOUR TERMS Business your way You have a business to run. You also have challenging customers, pressures from your supply chain, and the competition right on your

More information

Market Data Feed. Go with the flow.

Market Data Feed. Go with the flow. Market Data Feed Go with the flow. The Market Data Feed (MDF) is a high performance, real-time market data service with customizable data selection. This competitive solution is a key source of financial

More information

Empower Your Law Firm with Your Next Phone System

Empower Your Law Firm with Your Next Phone System Empower Your Law Firm with Your Next Phone System BROCHURE CISCO SMB CLASS SOLUTIONS Law Firm Boosts Client Service and its Bottom Line Hahn & Hessen, LLP, a New York City law firm, is using a Cisco IP

More information

Cisco CNS NetFlow Collection Engine Version 5.0

Cisco CNS NetFlow Collection Engine Version 5.0 Data Sheet Cisco CNS NetFlow Collection Engine Version 5.0 Cisco CNS consists of software and appliance-based applications, which support scalable network deployment, configuration, service assurance monitoring,

More information

WHITE PAPER FIELD SERVICE MANAGEMENT SOFTWARE FOR ENTERPRISE COMPANIES

WHITE PAPER FIELD SERVICE MANAGEMENT SOFTWARE FOR ENTERPRISE COMPANIES WHITE PAPER FIELD SERVICE MANAGEMENT SOFTWARE FOR ENTERPRISE COMPANIES CONTENT LEVEL 1... 1 LEVEL 2... 2 LEVEL 3... 2 LEVEL 4... 3 DYNAMIC SCHEDULING... 4 PREDICTIVE ANALYTICS... 6 CONCLUSION... 7 ABOUT

More information

Schedule R Teleconferencing Service

Schedule R Teleconferencing Service Schedule R Teleconferencing Service 11-X-21415 Telecommunication Equipment & Services Hosted Telecommunications Services/Applications Teleconferencing Service Section 3.4.4 AT&T Audio Teleconferencing

More information

Quantum View Manage Administration Guide

Quantum View Manage Administration Guide 2010 United Parcel Service of America, Inc. UPS, the UPS brandmark and the color brown are trademarks of United Parcel Service of America, Inc. All rights reserved. Quantum View Manage Administration Guide

More information

White paper. Understanding Reverse Logistics in Field Service Management

White paper. Understanding Reverse Logistics in Field Service Management White paper Understanding Reverse Logistics in Field Service Management Content Reverse Logistics is Tricky... 1 Driving efficiency in repair processes... 3 Reverse logistics decision support... 4 Both

More information

Appendix 1: Full Country Rankings

Appendix 1: Full Country Rankings Appendix 1: Full Country Rankings Below please find the complete rankings of all 75 markets considered in the analysis. Rankings are broken into overall rankings and subsector rankings. Overall Renewable

More information

Cancer Care: Chart Set.

Cancer Care: Chart Set. Cancer Care: Chart Set www.oecd.org/health/health-systems/cancer-care.htm 110 123 129 120 130 146 143 138 144 164 167 163 156 163 162 166 156 149 172 172 175 166 167 179 182 173 138 187 189 178 192 186

More information

GLOBAL HRMONITOR NEW DIMENSIONS IN ONLINE HR INFORMATION TALENT HEALTH RETIREMENT INVESTMENTS

GLOBAL HRMONITOR NEW DIMENSIONS IN ONLINE HR INFORMATION TALENT HEALTH RETIREMENT INVESTMENTS GLOBAL HRMONITOR NEW DIMENSIONS IN ONLINE HR INFORMATION TALENT HEALTH RETIREMENT INVESTMENTS DISCOVER MERCER S GLOBAL HRMONITOR ABOUT GLOBAL HRMONITOR Mercer s Global HRMonitor is a single-source, web-based

More information

International Recruitment vs. National Recruitment. Rolf Heeb. AIMS International

International Recruitment vs. National Recruitment. Rolf Heeb. AIMS International International Recruitment vs. National Recruitment Rolf Heeb AIMS International CONTENT 1. Introduction 2. Definitions 3. Considerations in International Recruitment 4. Global Executive Search Firms 5.

More information