SINGTEL BUSINESS - PRODUCT FACTSHEET MANAGED CLOUD POWERED BY MICROSOFT

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1 SINGTEL BUSINESS - PRODUCT FACTSHEET MANAGED CLOUD POWERED BY MICROSOFT SingTel Managed Cloud, powered by Microsoft, is a secure and agile cloud computing solution (Infrastructure-as-a-Service or IaaS) that lets you harness the power of IT without having to procure, deploy and manage your own IT systems. You can simplify your IT systems and achieve faster time-to-market without the burden of hefty IT investments, deployment and management issues.

2 SingTel Managed Cloud powered by Microsoft Most businesses today have seen the benefits of cloud and adopted cloud technologies in some way, mostly via virtualisation to consolidate workloads previously on dedicated physical servers. You may already have a cloud strategy in place to increase agility and save costs. But, is your cloud strategy effective? Is it as nimble as you like it to be? How can you accelerate its adoption across your business to maximise your cloud investment? With hundreds of applications running in your organisation, you may be tempted to move as many to the cloud as possible to enjoy the lowered costs, increased efficiencies and enhanced business agility. One place to start is by identifying your workloads and looking at how to balance resources across the different cloud environments. It is now easier to get more out of your cloud investment with SingTel Managed Cloud a virtual private cloud that delivers computing resources as and when you need securely. Partnering Microsoft, we are the first telecommunications provider in Asia to provide an enterprise hybrid cloud network with one consistent platform that seamlessly access, migrate and share your workloads between on-premise/private cloud and SingTel s virtual private cloud hosted in our data centres. Redefining the Hybrid Cloud Platform Hybrid cloud computing allows customers to make decisions about where to host their applications and data based on business needs, not technology limitations. This makes it possible for organisations to make the most of IT by keeping mission-critical data or applications on-premises, for example, while also accessing almost limitless computing power and storage in the cloud. They can truly enjoy the benefits of data centres without boundaries. You can now run Microsoft applications on SingTel Managed Cloud s Microsoft-validated cloud-based infrastructure that is hybrid by design, and can be assured of optimal performance, as well as enterprise grade security and resiliency. Features & Benefits: Designed To Meet Your Cloud Computing Needs Whether you are looking to expanding your regional presence and considering the options to host your enterprise applications, or are currently hosting your mission-critical applications on-premise but looking for more cost-efficient deployment options, our Hybrid Cloud is uniquely designed so you can benefit from all that cloud computing has to offer.

3 CONSULTANCY Trusted cloud expertise with end-to-end capabilities to manage and optimise your enterprise cloud lifecycle from design to operation stages. Cloud expertise - a pool of experienced and certified experts to help you develop a customised cloud strategy to accelerate business growth: Cloud strategy and design services to develop a customised cloud plan based on comprehensive workload, readiness and return-on-investment analyses. Cloud migration services to expedite your workload to the cloud with proven and streamlined migration process. Comprehensive service and support - 24x7 helpdesk support ensures round-the-clock assistance regardless of location or time zone. FLEXIBILITY One consistent platform across different cloud environments. Flexible service schemes - Choice of five service schemes catering for varied vcpu, RAM, disk, storage, operating systems and budgets. Component upgrades are available. Hybrid cloud - A customised hybrid cloud solution that integrates the best features of SingTel Managed Cloud platform with your on-premise or private cloud services, offering a way to solve business problems that can t be addressed by a single cloud solution. Customisation - Ability to customise the cloud solution in ways that best support your business needs and security objectives. SIMPLICITY Our Cloud Orchestration Management Platform provides a single pane of glass that allows you to control and manage different cloud platforms for workload migration. User-friendly self-service portal Self-service portal provides single pane of glass management across private, public and hybrid clouds with easy access to usage reports anytime, anywhere. Easy movement of virtual machines (VMs) and pooling of IT resources across cloud Customers are able to easily move workload between private cloud, virtual private cloud and hybrid cloud models without having to re-architect and re-integrate the underlying infrastructure, saving time and money.

4 ASSURANCE Our enterprise-grade cloud solutions ensure end-to-end security in the areas of policies, compliances to certifications - extending from infrastructure and network protection, data/application assurance, to identity and access protection. Enterprise-grade security - Multi-layer enterprise-grade security stretching from the physical infrastructure level to tenant layer. Backed by partnership with best-of-breed infrastructure solution providers, we ensure end-to-end security via enterprise-grade firewalls, malware protection, backup services, as well as isolation of individual virtual machines (VMs). Secure, world-class connectivity - Market-leading 1 network infrastructure provides superior coverage, network performance, reliability and value. Offers two connectivity options: Highly-reliable Internet connection (SingNet OnNet) and private network connection IPVPN) based on Multiprotocol Label Switching (MPLS) technology for added security in Singapore Internet Protocol Virtual Private Network (IP VPN) for connectivity to more than 80 destinations worldwide (ConnectPlus IP VPN) State-of-the-art data centre Enterprise-grade data centre built to TIA 2 Tier 4 specifications for fully redundant power and cooling Meets ISO information security standards for hosting of mission-critical computer systems with fully redundant subsystems and strict security controls 24x7x365 monitoring by Network Operations Centre (NOC) ensures round-the-clock service availability and delivery 1 Market Leadership for International MPLS IP VPN Services APEJ and International Dedicated P2P Services (IPLC+E-Line] APEJ for 1H2010 to 1H Telecommunication Industry Association, which publishes the Telecommunications Infrastructure Standard for Data Centres.

5 SingTel Managed Cloud powered by Microsoft - At A Glance Virtual Private Cloud Service hosted at SingTel s TIA Tier 2 4 data centres in Singapore to meet your data security, data sovereignty, and data residency requirements Fully managed virtual private cloud service based on Microsoft Hyper-V, the preferred virtualisation platform for Microsoft workloads Extensive support for a variety of Open Source software including Red Hat Enterprise Linux 32 bit Support for 32-bit apps in a public cloud Comprehensive and consistent management of operating systems, Hypervisor and hardware across private, public, and hybrid cloud environments Customised service level agreements (SLAs) Trusted partner to help you migrate to the cloud Flexible Service Schemes Choose from a variety of service offerings to match your utilisation profile: Shared pool - Procure cloud resources in the form of VMs with virtual CPU, memory and storage. Dedicated pool Procure a consolidated pool of resources and carved-out VMs of various configurations to run different applications. Service Shared Pool Computer Storage Basic: 1 vcpu, 2GB RAM, 64GB Storage Basic Plus: 2 vcpu, 4GB RAM, 64GB Storage Medium: 4 vcpu, 8GB RAM, 64GB Storage Large: 8 vcpu, 8GB RAM, 128GB Storage Extra Large: 8 vcpu, 16GB RAM, 128GB Storage Add-on: multiples of 2 vcpu, 2GB Ram and per 64GB storage Comprehensive value-added services - Rich set of value-added services to protect your data and maximise cloud investment, including: Backup-as-a-Service to restore data in the case of accidental loss/theft based on daily backup for retention periods of 1 week, 1 month, 3 months and 1 year - up to 7 years Malware Protection to detect, prevent, shield and remove both known and unknown malware/ vulnerabilities from your VMs Firewall-as-a-Service secures ports, configures traffic rules and protects each tenant with a dedicated rule set and list of predefined firewall rules for your tiered applications Virtual Load Balancer distributes network or application traffic across servers, which increases capacity for concurrent users, enhances application reliability and improves overall application performance 2 Telecommunication Industry Association, which publishes the Telecommunications Infrastructure Standard for Data Centres

6 SingTel is Asia's leading communications group providing a portfolio of services including infocomm technology, pay TV as well as voice and data solutions over fixed, wireless and Internet platforms. The Group has presence in Asia and Africa with over 525 million mobile customers in 25 countries, including Bangladesh, India, Indonesia, the Philippines and Thailand. It also has a vast network of offices throughout Asia Pacific, Europe and the United States. Project of the Year G-Cloud (2014) Carrier Ethernet Service Provider Awards 2013 Best Global Carrier Ethernet Business App Best Asia Pacific Wholesale Ethernet Service Computerworld Hong Kong Awards ( ) Managed Services & IT Outsourcing Provider Computerworld Singapore Customer Care Award Telecommunications Services ( ) Cloud Services (2012, 2013) Systems Integration Services (2014) NetworkWorld Asia Information Management Awards Best in Disaster Recovery & Business Continuity (2014) Best in Security as a Service ( ) Tel: OCT 2014 Rev 1 For more information on SingTel Managed Cloud, please contact your SingTel Account Manager, visit or Copyright 2014 Singapore Telecommunications Ltd (CRN: D). All rights reserved. All other trademarks mentioned in this document are the property of their respective owners.

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