Colt: An overview C o l t : A n o v e r v i e w

Transcription

1 Colt: An overview Colt: An overview

2 01 Who we are Colt: An overview

3 Why choose Colt? Our Customers: Large multinational companies, midsized businesses, wholesale customers and channel partners Access and use: Network and voice services and solutions Supported by: World class infrastructure and the most customer oriented people in the industry Giving them: Security and confidence that comes with knowing their essential services are in good hands Allowing them: To focus on their business priorities 3

4 Network Services Assets Overview Colt provides a range of data connectivity products and services from simple broadband access to complex managed networking solutions. Colt operates in 28 countries across Europe, Asia and the U.S with metropolitan area networks in 49 major cities as well as direct fibre connections into more than 24,000 buildings worldwide. Services Managed Networking (e.g. Ethernet private networks, IPVPN) Bandwidth services (including High Speed Services, Internet Access and Cloud inter-data centre connectivity) 187,000+ km of LDN, metrofibre and subsea & terrestrial leased capacity 49 MANs across 28 countries 200 connected cities 24,000+ direct fibre connected buildings 582connected 3 rd party data centres Benefits Extensive European network reach provides same service experience anywhere in Europe Range of Infrastructure and fully managed network services provides tailored solutions for customers Award winning Ethernet services portfolio Colt: An overview 4

5 Voice Services Assets Overview Colt Voice portfolio delivers reliable and affordable carrier and enterprise business grade services to both enterprises and Service Providers (Carriers, Cloud Service Providers). We can provide traditional telephony services and also help customers transition from legacy telephony over to the increasingly popular Voice over IP services. Services Traditional lines & calls SIP trunking and UC solutions (VoIP Access, Carrier VoIP, IP Voice Solutions) IN Services from Service numbers up to contact centre solutions (Basic IN, IN VAS) Carrier Voice Services (White Label Voice solutions for carriers and service providers Over 20 billion voice minutes billed in active countries connected 60,000 installed TDM ports 3,000 installed VoIP ports 900k IN access numbers Benefits Business-grade Voice solutions to support business processes End-to-end customer experience across Western Europe and Asia Simplified, consistent Voice services across multiple geographies Colt: An overview 5

6 Underpinned by our world-class network 187,586 km of LDN, metro fibre and subsea & terrestrial leased capacity connecting 28 countries across 3 continents. 200 connected cities; Metropolitan area networks in 49 cities 24,000+ buildings directly connected Single end to end SLA Consistent user experience Single view of service activity and performance Ability to rapidly change your network and IT services as business needs change 24/7 operational management Colt: An overview 6

7 With local support and knowledge in your language, where you need it US SE DK UK IE BE NL DE FR CH AT IT RO ES PT IN SG HK CH SK JP Worldwide Offices Austria Belgium China Denmark France Germany Hong Kong Ireland India Italy Japan Netherlands Portugal Romania Singapore South Korea Spain Sweden Switzerland UK US Colt: An overview 7

8 Colt ISO Management Systems Colt has established a number of industry recognised management systems across its operations, certified against internationally recognised standards. International Organisation for Standardisation ISO9001 Quality Management Systems (QMS) ISO27001 Information Security Management System (ISMS) ISO14001 Environmental Management System (EMS) ISO22301 Business Continuity Management Systems (BCMS) Colt: An overview 8

9 02 Why customers choose Colt Colt: An overview

10 Why Colt are right for your business Give you choice on how you consume, provision and manage services Focus on service rather than just the technology behind it Support your transition to cloudenabled services Integrate solutions for those requiring specialist/multiple services. Have the in-country knowledge, language and expertise to help you Deliver a seamless, consistent service across geographies and technologies Colt: An overview 10

11 What our customers say We felt, given Colt's healthy track record with our existing network that we could trust them to deliver the quality and reliability we needed. Colt s telecoms and data networking technologies have supported our rapid growth. Colt understands our requirements from the ground up and is always responsive, which is very convenient for us. Graham Warren, Network Director, Eurovision Florian Schürfeld, IT Manager, trivago By adding Colt services to our Unified Communication and IP Telephony portfolio, we increase the quality and diversity of the services that we are able to deliver to our customers, enhancing our overall value proposition. Jordi Nelissen, CEO, Fuzer Colt has proven to be the ideal partner because of their breadth of service provision and their willingness to be flexible Ciarán Jones, VP, Operations at TNS Colt: An overview 11

12 Some of the customers that trust Colt Colt: An overview 12

13 Some of the industries we serve Financial Government Legal Capital Markets Cloud Providers Media Operators Healthcare Colt: An overview 13

14 03 What makes us different Colt: An overview 14

15 Why customers have a different experience with Colt We specialise in Network and Voice services We combine scalable assets & services with consistent systems and processes We put customers first with flexible solutions and flexible commercials We make the delivery and integration of IT easier for customers Seamless service across geographies and technologies 24/7 Customer support in 16 languages and regulatory knowledge available Colt: An overview 15

16 For your time Thankyou

17 04 Supplementary slides Colt: An overview

18 Colt s Vision and Values Our vision To be the most customer oriented business in our industry Our values Colt: An overview 18

19 Colt ownership Colt was founded in 1992 by Fidelity: its ultimate parent company was first quoted on the London Stock Exchange in 1996 and was a constituent of the FTSE 250 Index. In December 2014, Colt completed the acquisition of KVH, an infrastructure based service provider in networks and data centres across Asia - this partnership strengthens Colt s ability to meet the demand from customers for seamless solutions on a global basis. Colt Group S.A. was delisted from the London Stock Exchange in September 2015 after the Fidelity Offer to acquire the minority shareholding not held by Fidelity was made unconditional. Colt Group is now privately owned by FMR LLC and FIL Limited. Colt: An overview 19

20 An ongoing journey 2002: 15,000 customers 1996: Listed on LSE & NASDAQ & began expansion into Europe 1993:First customer connected in London 1992:COLT established 2004: Shared Services Centre in India opens 2005: Network expands to 32 cities 2015: Carl Grivner joins as CEO. 2006: Barcelona Customer Service Centre opens 2014: Launched industry first Modular MSP (multi-service platform) 2014: Acquisition of KVH expansion into Asia Pacific 2015: Privately owned by FMR LLC and FIL Limited. Colt: An overview 20

21 Colt Executive Leadership Team Carl Grivner Chief Executive Officer (CEO) Rogier Bronsgeest Chief Customer Experience Officer (CCEO) Rajiv Datta Chief Technical Officer (CTO) Hugo Eales Chief Financial Officer (CFO) Caroline Griffin Pain Company Secretary & Legal Counsel Akber Jaffer Chief of Staff Paul Musson Chief People Officer (CPO) Ernest Ortega Chief Revenue Officer (CRO) Colt: An overview 21

22 Colt at a glance 187k+ LDN, metro fibre and subsea & terrestrial leased capacity 500+ Network to Network interfaces 24k+ Buildings directly connected 4k+ Employees 50+ Industry awards 200 Cities connected 86 Countries in which we deliver services to enduser customer sites (On-Net or via partners) 25k+ Customers 16 Languages supported by 24/7 customer service Colt: An overview 22

23 Why choose Colt? Services and Solutions Customers come first : We supply our customers with what they need to become better at what they do. Quality services, available 24/7 Highly available services, managed and monitored 24x7 by trained, experienced support staff. Flexibility, scale and speed Flexible solutions, flexible commercials. High speed, automated and scalable services. Consistency across locations Common platform and processes to deliver consistent services. Focus We focus on information intensive industries across cities in Europe, Asia and North America. Asset Location Breadth and depth of our network means we can support services on both a local and international level. Colt: An overview 23