How To Create An Overseas Telegraphic Transfer

Transcription

1 2.0 BUSINESS INTERNET BANKING USER GUIDE 1 of 131

2 1 Contents 1. Log in to View Trade Finance portfolio View and download a bank statement Create a Letter of Credit (LC) Application Create a Letter of Credit Amendment Create an Import Bill under Letter of Credit (IB) instruction File Upload & Remittance Inquiry Switch between GIRO Payment/FAST/MEPS/Local Telegraphic Transfer screens Create a GIRO Payment (Make a transfer to a bank locally) Create a FAST Payment (Make a transfer to a bank locally) Create a MEPS (Make a transfer to a bank locally) Create a Telegraphic Transfer (Make a transfer to a bank locally or overseas) Transfer between OCBC accounts Create an Overseas Telegraphic Transfer Create a Bill Payment Create a GIRO Payroll Create a FAST Payroll Create a GIRO Management Payroll Create a FAST Management Payroll Create a GIRO Funds Collection Create a FAST Collection Create a Cashier s Order Create a Demand Draft Authorise a transaction Check your transaction status Access a report View reports and files in File Repository Create a Transaction Template Using the Transaction Template Administration Transaction fees and cut-off times Glossary of 140

3 2 Welcome to is OCBC Bank s latest Business Internet Banking platform that has replaced the old platform. The new platform is easier to navigate and use, along with new features that are added to let you manage your payments, collections and trading activities anytime, anywhere in the world. This guide covers frequently used functions which will get you up and running on Velocity@ocbc 2.0 in no time. There are 4 main roles in the typical transaction workflow via Velocity@ocbc The Viewer is able to access the company s statement of accounts. 2. The Maker prepares the banking transaction (e.g. a GIRO Payment) via Velocity@ocbc 2.0. The Maker will then submit the prepared transaction to an Authoriser for approval. The Maker is not empowered to authorise the transaction for processing. 3. The Authoriser is empowered to authorise banking transactions prepared by the Maker in Velocity@ocbc 2.0. Each transaction must be fully authorised, either singly or jointly (this arrangement is specified at point of application) before it will be processed by the bank. In the case of Standard Service Package with transacting capability, the Maker and Authoriser is the same user. 4. The Administrator manages all Users. This role allows them to reset passwords, create new/additional users etc. To regulate the use of Velocity@ocbc 2.0 in the organisation, any action initiated by one Administrator must be approved by another Administrator. This role is not available if your company has signed up for the Standard Service Package. Should you have further queries or feedback on Velocity@ocbc 2.0, you can contact us at (65) or us at [email protected], Mondays to Fridays, 8:30am to 6:00pm (excluding public holidays). 3 of 140

4 2. Log in to 2.0 Have your Password Mailer and Security Token ready before you log in to ( Log in to Velocity@ocbc for the first time. 2.0 Have your Password Mailer and Security Token ready before you log in to Velocity@ocbc 2.0 ( for the first time. Launch the Internet Password Browser Mailer and type this URL into Security the Address Token bar located at the top of the browser: You will see the following page. Launch the Internet Browser and type this URL into the Address bar located at the top of [NB] the browser: updated screen] You will see the following page. Logging in for the first time For security reasons, upon your first login to Velocity@ocbc 2.0, you will need to activate your Security Hardware Token and change your given password. After this, the Security Token will be uniquely registered to you and must be used for all subsequent logins. If you are an Authoriser, you will be required to acknowledge on the Authoriser Acknowledgement Form found in the Starter Kit. The bank will activate Authoriser s OCBC Bank. All Rights Reserved Security Token for velocity@ocbc 2.0 within 5 working days. Version of 90 Co.Reg.No.: W 4 4 of 140

5 For security reasons, upon your first login to 2.0, you will need to activate your Security Hardware Token and change your given password. After this, the Security Token will be uniquely registered to you and must be used for all subsequent logins. If you are an Authoriser, you will be required to acknowledge on the Authoriser Acknowledgement Form found in the Starter Kit. The bank will activate Authoriser s Security Token for Velocity@ocbc 2.0 within 5 business days. [JS updated screen] 1. Enter your Organisation ID, User ID and Password as indicated in the Password Mailer in the Login box. 2. Click Login. The Security Token Activation screen will be displayed. 1. [JS updated screen] The Enter Security your Organisation Token Activation ID, User screen ID and will Password be displayed. as indicated in the Password Mailer in the Login box. 2. Click Login To activate your Security Token: i. Enter the 10- digit Security Token Serial No. which is found at the back of your Security Token, in the relevant field. Do not enter hyphens. ii. Press the red OTP button on the Security Token. A 6- digit One- time- password will be generated. iii. Enter the One- time- password in the relevant field. 5 of 140 iv. Click Activate Now.

6 3. To activate your Security Token: i. Enter the 10-digit Security Token Serial No. which is found at the back of your Security Token, in the relevant field. Do not enter hyphens. ii. Press the red OTP button on the Security Token. A 6-digit One-time-password will be generated. iii. Enter the One-time-password in the relevant field. iv. Click Activate Now. v. A message confirming the successful activation of your Security Token will appear. Click OK. 4. To change your given password: i. Enter your Old Password (as indicated in the Password Mailer) ii. Enter a New Password (take note of the Password rules) iii. To confirm, re-enter your New Password in the Enter new password again field. iv. Click Submit. [NB updated screen] Password Password rules: rules: 8 to 8 16 to characters 12 characters Must Must contain contain at least at 2 least letters 2 & letters 2 numerals & 2 numerals Characters Characters cannot cannot be repeated be repeated more than more twice than twice First First 2 characters 2 characters must must be different be different from your from User your ID User ID Example Example of a Password of a Password : <velocity01> : velocity01# Password is case sensitive, for example Velocity01# is a different password from velocity01# Password is case sensitive, for example <Velocity01> is a different password from <velocity01> 5. Once you have successfully changed your password, the Velocity@ocbc 2.0 Homepage will be displayed. 6 of 140

7 Subsequent logins Subsequent Proceed to the 5. Once you logins login page as before. have successfully changed your password, the 2.0 Homepage will be displayed. Proceed [NB] updated to the login screen] page as before. Subsequent logins [NB] Proceed updated to the login screen] page as before. 1. Enter your Organisation ID, User ID and Password in the relevant fields. 2. Click 1. Enter Login. your The Organisation Security Token ID, Verification User ID and screen Password will be in displayed. the relevant fields. 1. Enter your Organisation ID, User ID and Password in the relevant fields. [NB 2. ] updated Click Login. screen] The Security Token Verification screen will be displayed. 2. Click Login. The Security Token Verification screen will be displayed. [NB ] updated screen] Version of 90 OCBC Bank. All Rights Reserved Co.Reg.No.: W 8 7 of 140

8 3. Press the red OTP button located on the front of the Security Token. 3. Press the red OTP button located on the front of the Security Token. 4. Enter the 6- digit One- time- password that is displayed on your Security Token into the relevant field. 4. Enter the 6-digit One-time-password that is displayed on your Security Token into the relevant field. 5. Click Submit. The 2.0 Homepage will be displayed. 5. Click Submit. [CC] updated screen] The 2.0 Homepage will be displayed. 9 8 of 140

9 Dashboard Dashboard After successful login, the following Dashboard will be displayed. There are 6 types of After portlets successful displayed login, on the the following dashboard Dashboard and this will be will displayed. be varied There based are on 6 types your of access portlets profile. displayed on the dashboard and this will be varied based on your access profile. i. Portfolio Snapshot Portlet i. Portfolio Snapshot Portlet ii. ii. Task Task List List Portlet Portlet iii. iii. Forex Forex Portlet Portlet iv. Reports & Statements Portlet v. iv. Follow Reports up Portlet & Statements Portlet vi. v. Future Follow Dated up Transaction Portlet Portlet [CC] Updated vi. Future screen] Dated Transaction Portlet 10 9 of 140

10 Portfolio Snapshot Portlet Here, you will be able to view the total assets and total liabilities of your organisation for the acc which Portfolio you Snapshot are entitled Portlet to view. Launch the first page of Portfolio by clicking the Portfolio Summ hyperlink. Portfolio Here, you Snapshot will be Portlet able to view the total assets and total liabilities of your organisation for the accounts which you are entitled to view. Launch the first page of Portfolio by clicking [CC] Updated screen] Here, you will be able to view the total assets and total liabilities of your organisation for the accounts which the Portfolio you are entitled Summary to view. Launch hyperlink. the first page of Portfolio by clicking the Portfolio Summary hyperlink. [CC] Updated screen] Task List Portlet Task List Portlet From the task list portlet, you can view the workflow status of transactions that have the task list portlet, you can view the workflow status of transactions that have not been sent to From not been the sent task to list the portlet, bank. You you can can edit/delete/recall/submit/approve/reject view the workflow status of transactions transactions that have not bee the bank. You can edit/delete/recall/submit/approve/reject transactions depending on the workflow the status depending bank. of the transaction. You the can Transactions workflow edit/delete/recall/submit/approve/reject can status be viewed of the and acted transaction. based on Transactions user s access transactions profile. can be viewed depending and on the status acted on of based the transaction. user s access Transactions profile. can be viewed and acted on based on user s access profil [CC] Updated screen] [CC] Updated screen] of 140

11 Forex Portlet Forex Portlet Shows the list of top 5 foreign currencies indicative exchange rates by default. Forex Portlet [CC] Updated screen] Shows the list of top 5 foreign currencies indicative exchange rates by default. Forex Portlet [CC] Updated screen] [CC] Updated screen] Shows the list of top 5 foreign currencies indicative exchange rates by default. Shows the list of top 5 foreign currencies indicative exchange rates by default. Reports & Statements Portlet This portlet offers you access to all your reports, files and e- statements which you are entitled to view. The Reports last 10 & Statements reports that Portlet were generated will be displayed by default. [CC] This portlet Updated offers screen] you access to all your reports, files and e- statements which you are entitled to view. The Reports last 10 & reports Statements that were Portlet generated will be displayed by default. Reports & Statements Portlet This portlet offers you access to all your reports, files and e-statements which you are [CC] Updated screen] entitled to view. The last 10 reports that were generated will be displayed by default. This portlet offers you access to all your reports, files and e- statements which you are The last 10 reports that were generated will be displayed by default. [CC] Updated screen] Follow up Portlet Transactions with negative status/advice delivery failure status etc, will be displayed in this portlet. Transactions Follow up up Portlet Portlet can be viewed based on user s access profile. Transactions with negative status/advice delivery failure status etc, will be displayed in [CC] Transactions Updated with screen] negative status/advice delivery failure status etc, will be displayed in this portlet. this portlet. Transactions can be viewed based on user s access profile. Transactions can be viewed based on user s access profile. [CC] Updated screen] Future Dated Transaction Portlet Follow This portlet up will Portlet list all the future dated transactions that have not been processed by the bank. Transactions Future Dated can Transaction be viewed based Portlet on user s access profile. This portlet will list all the future dated transactions that have not been processed by the [CC] Updated screen] bank. Transactions can be viewed based on user s access profile. Transactions with negative status/advice delivery failure status etc, will be displayed Transactions can be viewed based on user s access profile. [CC] Updated screen] of 140

12 2 View Trade Finance portfolio 2. View Trade Finance portfolio The 2. Trade View Trade Finance Finance portfolio portfolio allows 2. View Trade Finance portfolio you to access The Trade Portfolio Finance Summary: portfolio allows current you to trade access finance The portfolio of Letter of Credit, Import The Trade Trade Finance portfolio allows you to access Portfolio Finance portfolio Summary: allows current you trade to access finance portfolio of Letter of Credit, Import Documentary Documentary Portfolio Collection, Banker s Guarantee, Standby Letter of Credit Portfolio Summary: current trade finance portfolio of Letter of Credit, Import Documentary Collection, Summary: Banker s current Guarantee, trade Standby finance portfolio Letter of Credit of Letter of Credit, Import Documentary Collection, Banker s Guarantee, Standby Letter of Credit Collection, Portfolio History: Banker s historical Guarantee, trade Standby trade financing financing Letter transactions of Credit transactions Portfolio History: historical trade financing transactions Portfolio History: Limit: trade historical financing trade credit financing limit transactions granted and utilisation of the limit Portfolio Limit: trade financing credit limit granted and utilisation of the limit Portfolio Limit: Limit: trade trade financing financing credit credit limit granted limit granted and utilisation and utilisation of the limit of the limit View Portfolio Summary View Portfolio Summary View Portfolio Summary View 1. Click Portfolio on the Summary Portfolio Summary hyperlink in the Portfolio Snapshot portlet. 1. Click on the Portfolio Summary hyperlink in the Portfolio Snapshot portlet. 1. Click on the Portfolio Summary hyperlink in the Portfolio Snapshot portlet. 1. Click on the Portfolio Summary hyperlink in the Portfolio Snapshot portlet. 2. Go to Trade Finance section and click on the Trade Account number 2. Go to Trade Finance section and click on the Trade Account number 2. Go 2. to Go Trade to Trade Finance Finance section section and click and on the click Trade on Account the Trade number Account number Click Click on each on each product s product s hyperlink hyperlink to view the 3. Click on each product s hyperlink to view the to view list of list of the transactions transactions list of transactions. 3. Click on each product s hyperlink to view the list of transactions 4. Click on each transaction reference number to view the details of transactions Click on on each each transaction reference reference number number to view the to view details the of transactions details of transactions. 4. Click on each transaction reference number to view the details of transactions OCBC Bank. All Rights Reserved OCBC Bank. All Rights Reserved OCBC Bank. All Rights Reserved Co.Reg.No.: W Co.Reg.No.: W Co.Reg.No.: W of 140

13 View Portfolio History View Portfolio History View 1. Click Portfolio on Portfolio History History hyperlink on 1. [replace Click Click on guide Portfolio on Portfolio with History this screen History hyperlink below] hyperlink Specify the search criteria to to generate the list of of transactions 2. Specify the search criteria to generate the list of transactions. DI to Hubber Pte Ltd SG HUBBER PTE LTD List of List of transaction of transaction status: status: Status Status STATUS Outstanding Closed Outstanding Cancelled Closed Bill Accepted Cancelled Bill Accepted Description Description DESCRIPTION Transactions are still outstanding Transactions are are closed still outstanding Transactions are are cancelled closed after bank s approval This Transactions is is only applicable are cancelled for after Import bank s bill approval under Letter of of Credit and Import This Documentary is only applicable Collection, for Import bill when under the Letter import of Credit bills and have Import been Documentary accepted Collection, but when yet to to the be be import settled. bills have been accepted but yet to be settled. View Portfolio Limit Click on on Portfolio Limit hyperlink Version of 6 OCBC Bank. All Rights Reserved Co.Reg.No.: W Version of of OCBC Bank. All All Rights Reserved Co.Reg.No.: W of 140

14 View View Portfolio Portfolio Limit Limit View Click Click Portfolio on on Portfolio Portfolio Limit Limit Limit hyperlink hyperlink View Portfolio Limit 1. Click on Portfolio Limit hyperlink 1. Click on Portfolio Limit hyperlink Click Click on on each each limit limit hyperlink hyperlink to to view view the the list list of of transactions transactions 2. Click on each limit hyperlink to view the list of transactions. 2. Click on each limit hyperlink to view the list of transactions Click on each transaction reference number to view the details of transactions 3. Click Click on each on transaction each transaction reference reference number to number view the to details view of the transactions details of the transaction. 3. Click on each transaction reference number to view the details of transactions Version of 6 Version of 6 OCBC Bank. All Rights Reserved OCBC Bank. All Rights Reserved Co.Reg.No.: W Co.Reg.No.: W Version of 6 OCBC Bank. All Rights Reserved Co.Reg.No.: W of 140

15 3 View and download a bank statement 3. View and download a bank statement The Statement and Account Balance Download function offers you round- the- clock access to your account statement and transactional movements. Check out the latest account status or view historical The transaction Statement records and for up Account to 90 days. Balance Download function offers you round-the-clock access to your account statement and transactional movements. Check out the latest 1. Select Accounts from the top menu tabs account status or view historical transaction records for up to 180 days. 2. Select Statement 1. Select Accounts from the top menu tabs. [CC] 2. updated Select screen] Statement of 140

16 3. Select Current Account under Portfolio menu. [CC] insert screen] 3. Select Current Account under Portfolio menu. SG USD HUBBER PTE LTD 4. To view earlier transactions, specify the appropriate search criteria - By value date range or By month and click on Filter of 140

17 4. To view earlier transactions, specify the appropriate search criteria - By value date [NB updated screen] range or By month and click on Filter. SG USD HUBBER PTE LTD 5. Click on Download hyperlink at the bottom of the screen to save or download the statement. Select the type/format (depending on your access rights) of your statements to be downloaded or saved in Adobe Acrobat Reader Format. Note: Adobe Acrobat Reader version 10 & above is recommended for viewing statements online of 140

18 5. Click on Download hyperlink at the bottom of the screen to save or download the statement. Select the type/format (depending on your access rights) of your statements to be downloaded or saved in Adobe Acrobat Reader Format. Note: Adobe Acrobat Reader version 10 & above is recommended for viewing statements online. SG USD HUBBER PTE LTD Type/format of reports 18 of 140

19 Type/format of commonly used reports Type/format of commonly used reports Portfolio Type Report format/type Portfolio Summary page i. Overall Summary ii. Cash Balances Summary Current Account i. Account Statement Details ii. Account Statement Summary iii. e- Statement CSV* iv. e- Statement SWIFT MT940 v. Stop Cheque Time Deposit i. Time Deposit Remittance Inquiry i. Cashier's Order ii. Demand Draft iii. Outgoing Telegraphic Transfer iv. Incoming Telegraphic Transfer *For e-statement * For e- statement CSV format CSV refer format to Glossary refer section to Glossary section To To obtain obtain a a printout printout of your of your statements, statements, click Print click button Print button to have it to printed have it out. printed out of 140

20 4 Create a Letter of Credit (LC) Application Create Create Letter Letter of of Credit Credit (LC) (LC) Application Application Maker Maker to to log log in in and and select select Trade Trade Finance Finance from from the the top top menu menu tabs. tabs. 1. Maker to log in and select Trade Finance from the top menu tabs Select Select New New Application Application under under Letter Letter of of Credit Credit 2. Select New Application under Letter of Credit Complete 3. Complete the the information information in the relevant fields. the information the relevant in the relevant fields. fields. HUBBER PTE LTD Version of 109 Version of 109 OCBC Bank. All Rights Reserved Co.Reg.No.: W OCBC Bank. All Rights Reserved Co.Reg.No.: W of 140

21 4. Click either: 4. Click either: a) Save to save transaction details. b) Submit submit the transaction for Authoriser(s) to authorise. a) Save to save transaction details. Note: For Standard Service Package users (ie. the Maker and Authoriser is the same user), users will preview and check b) Submit the transaction submit before the clicking transaction Submit. for Authoriser(s) to authorise. Note: Once For Standard the transaction Service Package is submitted users (ie. the for Maker authorisation, and Authoriser its is the status same user), will change users will to preview Pending and check Authorisation. the transaction Notify before your clicking Authoriser(s) on Submit. to log in to verify and authorise the transaction before the cut-off time. Once the transaction is submitted for authorisation, its status will change to Pending Authorisation. Notify your Authoriser(s) to log in to verify and authorise the transaction before the cut- off time. 5 Create a Letter of Credit Amendment 5. Create Letter of Credit Amendment After the Letter of Credit is issued, you can submit request for an amendment. There are After the Letter of Credit is issued, you can submit request for an amendment. There are 2 ways to 2 ways to submit the request: submit the request: 1. Select Trade Finance from the top menu tabs, and select Amendment under Letter 1. Select Trade Finance from the top menu tabs, and select Amendment under Letter of Credit of Credit Version of 109 OCBC Bank. All Rights Reserved Co.Reg.No.: W of 140

22 2. Go to Portfolio Summary page, select Trade Finance from menu, select Letter of Credit Go Select Go to Portfolio to the Portfolio transaction Summary Summary reference page, select page, number Trade select Finance and select Trade from Amend Finance menu, select Letter from Letter of menu, Credit. of Credit. select Letter of Select Credit. the Select transaction the reference transaction number reference and select number Amend Letter and click of Credit. on Amend Letter of Credit information in the relevant fields 3. Complete information the information the relevant in fields the relevant fields of 140

23 4. Click either: a) Save a) Save to save to transaction save transaction details. details. b) Submit b) Submit for authorisation for authorisation submit the submit transaction the transaction for Authoriser(s) for Authoriser(s) to authorise. to authorise. Note: For Standard Service Package users (ie. the Maker and Authoriser is the same user), users will preview and check the Note: transaction For Standard before clicking Service on Package Submit. users (ie. the Maker and Authoriser is the same user), users will preview and check the transaction before clicking on Submit. Once the transaction is submitted for authorisation, its status will change to Pending Authorisation. Once the transaction Notify your is submitted Authoriser(s) for to authorisation, log in to verify its and status authorise will change the transaction. to Pending Authorisation. Notify your Authoriser(s) to log in to verify and authorise the transaction of 140

24 When the import documents under Letter of Credit have been received and checked by the bank, import bill transaction will be sent to 2.0. There are 2 places to find this transaction: 1. Task List Portlet or Select Trade Finance from the top menu tabs and select Pending Trade Finance Transactions. 6 Create an Import Bill under Letter of Credit (IB) instruction 6. Create Import Bill under Letter of Credit (IB) instruction When the import documents under Letter of Credit have been received and checked by When the the bank, import import documents bill transaction under Letter will of be Credit sent have to Velocity@ocbc been received 2.0. and There checked are by 2 the places bank, to import find bill this transaction: will be sent to Velocity@ocbc 2.0. There are 2 places to find this transaction: Task Task List Portlet List Portlet or Select Trade Finance from the top menu tabs and select Pending Select Trade Finance from the top menu tabs and select Pending Trade Finance Transactions. Trade Finance Transactions. 6. Create Import Bill under Letter of Credit (IB) instruction When the import documents under Letter of Credit have been received and checked by the bank, import bill transaction will be sent to Velocity@ocbc 2.0. There are 2 places to find this transaction: 1. Task List Portlet or Select Trade Finance from the top menu tabs and select Pending Trade Finance Transactions. 2. Select Trade Finance from the top menu tabs and select Import Bill under Letter of Credit. To retrieve the import bill transaction here, that particular import bill transaction must be deleted from the Task List Select Select Trade Trade Finance Finance from the from top menu the top tabs menu and select tabs Import and select Bill under Import Letter Bill of under Credit. Letter To retrieve of Credit. the To import retrieve bill the transaction import here, bill transaction that particular here, import that bill particular transaction import must bill be deleted from the Task List. transaction must be deleted from the Task List. Version OCBC Bank. All Rights Reserved 2. Select Trade Finance from the top menu tabs and select Import Bill under Letter of Credit. To retrieve the import bill transaction here, that particular import bill transaction must be 27 deleted from the Task List. Version OCBC Bank. All Rights Reserved of 140

25 3. 3. Complete Complete 3. Complete the the information information the information the the relevant relevant in the fields fields relevant fields of 140

26 4. If 4. the If 4. Transaction the If Transaction the Transaction Currency Currency is Currency different is different is from different from the currency the from currency the of your currency of your debit debit of account your account debit / loan / loan account currency, currency, / 4. Foreign If Foreign the Exchange loan Transaction Exchange currency, will be will Currency involved. Foreign be involved. is Exchange different from will be the involved. currency of your debit account / loan currency, Foreign Exchange will be involved. Counter Counter Counter Rate Rate - The - Rate Bank The Bank will The use will Bank the use Board the will Board Rate use Rate for the that for Board that day to day Rate process to process for your that your transaction. day transaction. to process your Counter transaction. Rate - The Bank will use the Board Rate for that day to process your transaction. Other Other Rate Rate Types Types Include Include FX Contracts FX Contracts and and Special. Special. Select Select FX Contracts FX Contracts if you if you have have any any FX FX contract Other contract Other with Rate with the Rate Types bank. the bank. Types Select Include Select Special Include FX Special Contracts only FX only if Contracts you if and have you Special. have not and been not Special. Select been issued issued FX a Select contract Contracts a contract FX number Contracts if number you by have your by if any your FX FX Dealer. contract Dealer. have with any the FX bank. contract Select with Special the only bank. if you Select have Special not been only issued if you a contract have not number been by issued your FX Dealer. a contract number by your FX Dealer of 140

27 5. Click either: a) Save to save transaction details. b) Submit for authorisation submit the transaction for Authoriser(s) to authorise. Note: For Standard Service Package users (ie. the Maker and Authoriser is the same user), users will preview and check the transaction before clicking on Submit. Once the transaction is submitted for authorisation, its status will change to Pending Authorisation. Notify your Authoriser(s) to log in to verify and authorise the transaction. 7 File Upload & Remittance Inquiry 7. File Upload & Remittance Inquiry File Upload - allows you to upload files from your payroll or accounts payable/receivables software. The generated file must be according to our specification. File Upload allows you to upload files from your payroll or accounts payable/receivables software. The generated file must be according to our specification. Maker to login and select Transactions from the top menu tabs. Maker to login and select Transactions from the top menu tabs. 1. Select Upload File and the following screen will be displayed. 1. Select Upload File and the following screen will be displayed. 2. Select the File Format. 2. Select the File Format 3. Browse for the file by clicking on Choose File. 3. Browse for the file by clicking on Choose File. 4. Click on Upload. 4. Click on Upload. 5. System will show File Upload Status as file is being verified. 27 of 140

28 5. System will show File Upload Status as file is being verified. 6. The status will be updated automatically once the upload is completed or click on Search button to refresh the status. 6. The status will be updated automatically once the upload is completed or click on 6. The status will be updated automatically once the upload is completed or click on Search button to refresh Search the button status. to refresh the status. Note: If you wish to view your previous file uploads, specify the Search criteria (File Format, File Name, File Upload Date) accordingly and click on Search. Note: If If you you wish wish to to view view your your previous previous file uploads, file uploads, specify specify the Search the Search criteria (File criteria Format, (File File Format, Name, File File Name, Upload File Date) Upload accordingly Date) and accordingly click on Search. and click on Search of 140

29 Below are some of of the the statuses you you may may see: see: Below are some of the statuses you may see: File Upload Status Description Your Your file file is uploaded is uploaded successfully. successfully. The The Authoriser may proceed to authorise the Authoriser may proceed to authorise the transactions uploaded. transactions uploaded. Click on the File Upload Status hyperlink to Click on the File Upload Status hyperlink to know why the upload has failed. Please know correct why the your upload file using has repair failed. function. Or you Please may delete correct the your file file from using list. repair function. Or you may delete the file from list. Remittance Inquiry allows you to enquire on your remittances for up to 90 days. Remittance Inquiry allows you to to enquire on on your your remittances for up for to 90 up days. to 90 days. 1. Select Accounts from the top menu tabs Select Accounts from from the the top top menu menu tabs. tabs. 2. Select Overview. 2. Select Overview. 2. Select Overview Select Remittance Inquiry. Inquiry. 3. Select Remittance Inquiry. 4. Select the type of Remittance you wish to enquire and complete the fields accordingly. 4. Select the type of Remittance you wish to enquire and complete the fields accordingly. 5. Click Search 4. Select the type of Remittance you wish to enquire and complete the fields accordingly. 5. Click Search of 140

30 [JS 5. Click updated Search screen] HUBBER PTE LTD HUBBER PTE LTD HUBBER PTE LTD HUBBER PTE LTD 6. Click Download for for PDF PDF copy copy and and Print Print for a print- out for a print-out of the web of the version. web version. 7. Click on Show MT103 Message hyperlink to show the MT103 message generated for the outgoing remittance of 140

31 7. Click on Show MT103 Message hyperlink to show the MT103 message generated [JS updated screen] for the outgoing remittance HUBBER PTE LTD HUBBER PTE LTD 8. Click on on Download Print to print to save a a copy. of the MT103 message in PDF format or click on Print to print a copy. 8. Switch between GIRO Payment/MEPS/Local Telegraphic Transfer screens Velocity@ocbc 2.0 offers a feature where customer can switch between GIRO Payment, MEPS and local Telegraphic Transfer transactions all in a single screen. 1. Select Transactions from the top menu tabs. 2. Select Make a transfer to a bank locally. The screen is defaulted to GIRO Payment of 140

32 8 Switch between GIRO Payment/FAST/MEPS/ Local Telegraphic Transfer screens 2.0 offers a feature where customer can switch between GIRO Payment, FAST, MEPS and local Telegraphic Transfer transactions all in a single screen. 1. Select Transactions from the top menu tabs. 2. Select Make a transfer to a bank locally. The screen is defaulted to GIRO Payment. 32 of 140

33 3. To switch to FAST (Fast And Secure Transfers) or MEPS, select Make a transfer to a 3. To switch to FAST (Fast And Secure Transfers) or MEPS, select Make a transfer to a bank locally. 4. Select bank the locally. Same day payment check box. 4. Select the Same day payment check box. (A) The screen is now switched to the one for FAST (payments up to S$10,000 within 5 minutes A. The between screen FAST is now participating switched banks, to the 24x7, one 365 for days FAST ) (Singapore Dollar funds transfer, up to S$10,000 between FAST participating banks, 24x7, 365 days). Payee/beneficiary [FCL added screen] will receive funds almost instantly. Version of 145 OCBC Bank. All Rights Reserved Co.Reg.No.: W of 140

34 (B) B. The If payment screen is now is above switched S$10,000 to the one or if for payment MEPS (payment is to a with non-fast limit participating on the same day bank, to any bank the screen for submissions will be made switched before to 4.30pm) the one for MEPS (payment with no limit on the same day to any bank for submissions made before 4.30pm) 5. To switch to local Telegraphic Transfer, select Make a transfer to a bank locally. 6. Un-check the Same day payment check box. Version of 145 OCBC Bank. All Rights Reserved Co.Reg.No.: W of 140

35 7. Select the transaction currency as Non-SGD. The screen is now switched to the one for Telegraphic Transfer. 9. Create Giro Payment (Make a transfer to a bank locally) A GIRO Payment is a Singapore Dollar funds transfer to your Payee/Beneficiary who has an account with any bank in Singapore. The Payee/Beneficiary will receive the funds one business day after the Value Date. To create a GIRO Payment: 1. Maker to login and select Transactions from the top menu tabs. 2. Select Make a transfer to a bank locally. 35 of 140

36 9 Create a Giro Payment (Make a transfer to a bank locally) A GIRO Payment is a Singapore Dollar funds transfer to your Payee/Beneficiary who has an account with any bank in Singapore. The Payee/Beneficiary will receive the funds one working day after the Value Date. To create a GIRO Payment: 1. Maker to login and select Transactions from the top menu tabs. 2. Select Make a transfer to a bank locally. 3. Proceed to complete the information in the relevant fields. GIRO Payments are organised in a batch concept, i.e. one or more GIRO Payments (also known as item as indicated above) are grouped into a batch. 4. Please ensure that you complete the Payee Bank Name, Payee s Account No., Payee Name and Amount. Payment will be rejected if no information is provided for these fields. Check that your Payee s Account No. is correct. Incorrect information in these fields may result in unsuccessful payment to your payee/beneficiary. 36 of 140

37 5. Click on Add New Item to add the item entered into the batch and create the next GIRO item. The following screen will be displayed. 6. You can click on Save to create the payment in draft mode at any time after clicking on Add New Item ; if it is not ready to be submitted for authorisation yet (for example, due to pending clarification of certain items in the batch). Once the batch is saved, you may navigate to another payment option. 7. Ensure that the last item is added by clicking on Add New Item hyperlink, before clicking Save or Submit button. 37 of 140

38 8. To modify payments in an existing batch, click Edit in the Action column. The following The following screen screen will be will be displayed. [NB updated screen] 9. To delete 9. To delete payments payments in an in an existing batch, click on on this icon in the Action column. 10. Click Ok to confirm the deletion. 11. After you have entered the last item for the batch, click Add New Item to add into the batch list. 10. Click 12. Ok To to submit confirm this GIRO the deletion. batch for authorisation, click Submit. 11. After you Note: have For entered Standard the Service last Package item for users the (ie. batch, the Maker click Add and Authoriser New Item is to the add same into user), users will the batch preview list. and check the transaction before clicking on Submit. Once the GIRO batch is submitted for authorisation, the status will change from Saved to Pending Authorisation. Notify your Authoriser(s) to log in to verify and approve prior to the GIRO cut-off time, at least one day before the Value Date. 38 of 140

39 12. To submit this GIRO batch for authorisation, click Submit. Note: For Standard Service Package users (ie. the Maker and Authoriser is the same user), users will preview and check the transaction before clicking on Submit. Once the GIRO batch is submitted for authorisation, the status will change from Saved to Pending Authorisation. Notify your Authoriser(s) to log in to verify and approve prior to the GIRO cut-off time, at least one day before the Value Date. [CC] Updated screen] 10. Create MEPS (Make a transfer to a bank locally) MEPS payment is used for immediate domestic transfer or same day payment. To create a MEPS Payment: 1. Maker to login and select Transactions. 2. Select Make a transfer to a bank locally. 3. Select the Same day payment check box. 39 of 140

40 10 Create a FAST Payment (Make a transfer to a bank locally) A FAST Payment is a Singapore Dollar funds transfer, up to S$10,000 to your Payee/ Beneficiary who has an account with any FAST participating bank in Singapore. Available 24x7, 365 days. The Payee/Beneficiary will receive the funds almost instantly. To create a FAST Payment: 1. Maker to login and select Transactions from the top menu tabs. 2. Select Make a transfer to a bank locally. 3. Select the Same day payment check box. 4. Proceed to complete the information in the relevant fields. FAST Payments are 4. Proceed organised to complete in a batch the information concept, in i.e. the one relevant or more fields. FAST Payments are (also organised known in a as batch concept, i.e. one or more FAST Payments (also known as item as indicated above) are grouped item as indicated above) are grouped into a batch. into a batch. 5. Please ensure that you complete the Payee Bank Name, Payee s Account No., Payee Name and Amount. Payment will be rejected if no information is provided for these fields. Check that your Payee s Account No. is correct. Incorrect information in this field may result in unsuccessful 40 of 140

41 5. Please ensure that you complete the Payee Bank Name, Payee s Account No., Payee Name and Amount. Payment will be rejected if no information is provided for these fields. Check that your Payee s Account No. is correct. Incorrect information in this field may result in unsuccessful payment to your payee/beneficiary. 6. Click on Add New Item to add the item entered into the batch and create the next FAST item. The following screen will be displayed. 7. You can click on Save to create the payment in draft mode at any time after 7. You clicking can on Save Add to New create Item ; the payment if it is not in ready draft mode to be at submitted any time after for authorisation clicking on Add yet New Item ; (for if example, it is not ready due to to pending be submitted clarification for authorisation of certain yet items (for in example, the batch). due Once to pending the clarification batch is of saved, certain you items may in the navigate batch). to Once another batch payment is saved, option. you may navigate to another payment option. 8. Ensure that the last item is added by clicking on Add New Item hyperlink, before 8. Ensure clicking that the Save last or item Submit is added button. by clicking on Add New Item hyperlink, before clicking Save or Submit button. 9. To modify payments in an existing batch, click Edit in the Action column. 41 of 140

42 9. To modify payments in an existing batch, click Edit in the Action column. The following screen will be displayed. The following screen screen will be will displayed. be displayed. The following screen will be displayed. The following screen will be displayed. [NB updated screen] 10. To To payments in an existing batch, click on this icon in the Action column. 9. delete To delete payments payments in an in existing an existing batch, batch, click click on on this icon in the Action column. 10. To delete payments in an existing batch, click on this icon in the Action column. 10. To delete payments in an existing batch, click on this icon in the Action column. 11. Click Ok Ok to confirm to confirm the deletion. the deletion. 11. Click 10. Ok Click to confirm Ok to the confirm deletion. the deletion Click After Ok you you to have confirm have entered entered the deletion. the last the item last for item the batch, for the click batch, Add New click Item Add to add New into Item the batch to add list. into 12. After the 11. batch you After have list. you entered have the entered last item the for last the item batch, for click the batch, Add New click Item Add to New add into Item the to batch add into list. the batch list After To submit you have this FAST entered batch the for last authorisation, item for the batch, click Submit. click Add New Item to add into the batch list. 13. To 12. submit To this submit this FAST FAST this batch GIRO batch for authorisation, batch for for authorisation, click Submit. click Submit. Note: For Standard Service Package users (ie. the Maker and Authoriser is the same user), users will 13. preview To submit this FAST batch for authorisation, click Submit. Note: For and Standard check the Service transaction Package before users clicking (ie. the Maker on Submit. Note: For Standard Service Package users (ie. the Maker and Authoriser and Authoriser the is same the same user), user), users will users preview will and check Version preview Note: For and Standard check the Service transaction Package before users clicking (ie. the Maker on Submit. 48 of 145 the transaction before clicking Submit. and Authoriser is the same user), users will OCBC Bank. All preview Rights Reserved and check the transaction before clicking on Submit. Version Co.Reg.No.: W preview and check the transaction before clicking on Submit. 48 of 145 OCBC Bank. All Rights Reserved Co.Reg.No.: W Version of OCBC Bank. All Rights Reserved Co.Reg.No.: W 48 Note: For Standard Service Package users (ie. the Maker and Authoriser is the same user), users will Once the GIRO batch is submitted for authorisation, the status will change from Saved to Pending Authorisation. Notify your Authoriser(s) to log in to verify and approve prior to the GIRO cut-off time, at 48 least one day before the Value Date. 42 of 140

43 Once the FAST batch is submitted for authorisation, the status will change from Saved to Pending Authorisation. Once the FAST Notify batch your is submitted Authoriser(s) for authorisation, to log in to verify the and status approve. will change from Saved to Pending Once Authorisation. the FAST Notify batch your is Authoriser(s) submitted to for log authorisation, in to verify and approve. the status will change from Saved to Pending Authorisation. Notify your Authoriser(s) to log in to verify and approve. To create a recurring FAST Payment: To create a recurring FAST Payment: To create a recurring FAST Payment: 1. Select the Set as recurring payment check box 1. Select the Set as recurring payment check box 1. Select the Set as recurring payment check box 2. Select the Frequency type (MONTHLY/WEEKLY/DAILY) 2. Select the Frequency type (MONTHLY/WEEKLY/DAILY) 2. Select the Frequency type (MONTHLY/WEEKLY/DAILY) Indicate the number of times for the recurring payment 3. Indicate the number of times for the recurring payment 3. Indicate the number of times for the recurring payment 4. The The last last payment payment date will date be will indicated. be indicated. 4. The last payment date will be indicated. Version of 145 OCBC Bank. All Rights Reserved Co.Reg.No.: W Version of 145 OCBC Bank. All Rights Reserved Co.Reg.No.: W To stop a recurring FAST Payment: 1. Select Transactions from the top menu tabs. 2. Select Transaction status. 43 of 140

44 To stop a recurring To stop a recurring FAST Payment: 1. Select Transactions from the top menu tabs. 1. Select Transactions from the top menu tabs. Select Transaction status. 2. Select Transaction status. 3. Click on on the the recurring recurring Fast Payment Fast Payment you wish you to stop. wish to stop. 4. Click on on View View or Stop or Stop Recurring Recurring Payments. Payments. Version of 145 OCBC Bank. All Rights Reserved Co.Reg.No.: W of 140

45 on on Stop Stop Recurring Recurring Payments 5. Click on Stop Recurring Payments Payments 6. your to log in to verify and approve the cancellation. The stop payment task will Notify your your Authoriser(s) Authoriser(s) to log to in to log verify in to and verify approve and the approve cancellation. the The cancellation. stop payment The task stop will show in the Authoriser/s Task List Portlet on the homepage for verification and approval for show payment in the task Authoriser/s will show Task in List the Portlet Authoriser/s on the homepage Task List Portlet for verification the and homepage approval for cancellation. cancellation. verification and approval for cancellation. Version of 145 Version OCBC Bank All Rights Reserved 52 of 145 OCBC Co.Reg.No.: W Bank. All Rights Reserved Co.Reg.No.: W of 140

46 To stop a future dated FAST Payment: To stop 1. Select a future Transactions dated FAST from the Payment: top menu tabs Select Transaction Transactions status. from the top menu tabs. 2. Select Transaction status. 3. Click on the future dated Fast Payment you wish to stop. 3. Click on the future dated Fast Payment you wish to stop. 4. Click on Stop Payment. 4. Click on Stop Payment. Version of 145 OCBC Bank. All Rights Reserved Co.Reg.No.: W Notify your Authoriser(s) to log in to verify and approve the cancellation. The stop payment task will show in the Authoriser/s Task List Portlet on the homepage for verification and approval for cancellation. 46 of 140

47 5. Notify your Authoriser(s) to log in to verify and approve the cancellation. The stop payment task will show in the Authoriser/s Task List Portlet on the homepage for [FCL added screen] verification and approval for cancellation. 11. Create MEPS (Make a transfer to a bank locally) MEPS payment is used for immediate domestic transfer or same day payment. To create a MEPS Payment: 1. Maker to login and select Transactions. 2. Select Make a transfer to a bank locally. 3. Select the Same day payment check box. Version of 145 OCBC Bank. All Rights Reserved Co.Reg.No.: W of 140

48 11 Create a MEPS (Make a transfer to a bank locally) MEPS payment is used for immediate domestic transfer or same day payment. To create a MEPS Payment: 1. Maker to login and select Transactions. 2. Select Make a transfer to a bank locally. 3. [NB new Select screen] the Same day payment check box. 4. Complete the information in the relevant fields and click Submit to send for authorisation. Note: For Standard Service Package users (ie. the Maker and Authoriser is the same user), users will preview and check the transaction before clicking on Submit. 48 of 140

49 4. Complete the information in the relevant fields and click Submit to send for authorisation. [NB new screen] Note: For Standard Service Package users (ie. the Maker and Authoriser is the same user), users will preview and check the transaction before clicking on Submit. 49 of 140

50 [NB new screen] 5. Once the MEPS transaction is submitted for authorisation, the status will change to Pending Authorisation. Notify your Authoriser(s) to log in to verify and approve prior to the MEPS cut-off time on the same day. Version of 90 OCBC Bank. All Rights Reserved Co.Reg.No.: W of 140

51 5. Once the MEPS transaction is submitted for authorisation, the status will change to Pending Authorisation. Notify your Authoriser(s) to log in to verify and approve [CC] Updated prior to screen] the MEPS cut-off time on the same day. 11. Create Telegraphic Transfer (Make a transfer to a bank locally or overseas) Use Telegraphic Transfers if you wish to make a foreign currency or cross border (overseas) transfer to your beneficiaries bank accounts. There are 2 types of Telegraphic Transfers: A. Local Telegraphic Transfer B. Overseas Telegraphic Transfer (Section 13) A. Create a Local Telegraphic Transfer 1. Maker to log in and select Transactions from the top menu tabs. 2. Select Make a transfer to a bank locally of 140

52 12 Create a Telegraphic Transfer (Make a transfer to a bank locally or overseas) Use Telegraphic Transfers if you wish to make a foreign currency or cross border (overseas) transfer to your beneficiaries bank accounts. There are 2 types of Telegraphic Transfers: A. Local Telegraphic Transfer B. Overseas Telegraphic Transfer (Section 14) A. Create a Local Telegraphic Transfer 1. Maker to log in and select Transactions from the top menu tabs. 2. Select Make a transfer to a bank locally. 3. Select a non-sgd currency under transaction currency field. [NB] updated screen] 4. Complete the information in the relevant fields. 5. Click either: a) Save to save transaction details. b) Submit submit the transaction for Authoriser(s) to authorise. Note: For Standard Service Package users (ie. the Maker and Authoriser is the same user), users will preview and check the transaction before clicking on Submit. 52 of 140

53 4. Complete the information in the relevant fields. 5. Click either: a) Save to save transaction details. b) Submit submit the transaction for Authoriser(s) to authorise. Note: For Standard Service Package users (ie. the Maker and Authoriser is the same user), users will preview and check the transaction before clicking on Submit. Once the transaction is submitted for authorisation, its status will change to Pending Authorisation. Notify your Authoriser(s) to log in to verify and authorise the transaction before the Local Telegraphic Transfer cut-off time on the Value Date. 53 of 140

54 13 Transfer between OCBC accounts 8. Transfer between OCBC accounts 1. Maker to login and select Transactions from the top menu tabs. 2. Select Make a transfer to an OCBC account. 1. Maker to login and select Transactions from the top menu tabs. [NB] new screen] 2. Select Make a transfer to an OCBC account. 3. Complete the information in the relevant fields. 4. Click either: a) Save to save transaction details. b) Submit submit the transaction for Authoriser(s) to authorise. Version of 90 OCBC Bank. All Rights Reserved Co.Reg.No.: W of 140

55 3. Complete the information in the relevant fields. Please take note of the following important notes when making a transfer between OCBC accounts. Note: For Standard Service Package users (ie. the Maker and Authoriser is the same user), users will 4. Click either: preview and check the transaction before clicking on Submit. a) Save to save transaction details. Once the transaction is submitted for authorisation, the status will change to Pending Authorisation. Notify your b) Submit Authoriser(s) submit to log the in to transaction verify and approve. for Authoriser(s) to authorise. Note: For Standard Service Package users (ie. the Maker and Authoriser is the same user), users will preview and check the transaction before clicking on Submit. 9. Create an Overseas Telegraphic Transfer Once the transaction is submitted for authorisation, the status will change to Pending 1. Maker Authorisation. to log in and Notify select your Transactions Authoriser(s) from the to top log menu in to tabs. verify and approve. 2. Select Make a transfer to a bank overseas. [NB] updated screens] Version of 90 OCBC Bank. All Rights Reserved Co.Reg.No.: W 55 of 140

56 preview and check the transaction before clicking on Submit. Once the transaction is submitted for authorisation, the status will change to Pending Authorisation. Notify your Authoriser(s) to log in to verify and approve. 14 Create an Overseas Telegraphic Transfer 9. Create an Overseas Telegraphic Transfer 1. Maker to log in and select Transactions from the top menu tabs Maker Select Make to log a in transfer and select to a bank Transactions overseas. from the top menu tabs. 2. Select Make a transfer to a bank overseas. [NB] updated screens] Version of 90 OCBC Bank. All Rights Reserved Co.Reg.No.: W Proceed to enter all information: a) Select your account Select the account from which you wish to make payment from. b) Value Date Date you want the amount withdrawn from your account. c) Amount and Currency Amount and currency you wish to transfer. 56 of 140

57 3. Proceed to enter all information: a) Select your account Select the account from which you wish to make payment from. b) Value Date Date you want the amount withdrawn from your account. 3. Proceed to enter and all information: c) Amount Currency Amount and currency you wish to transfer. Charges will be borne byaccount 3 options: Beneficiary, andfrom. Shared: a)d) Select your account Select the from which you wish toapplicant make payment b) Value Date Date you want the amount withdrawn from your account. LOCAL CHARGES BORNE BY OVERSEAS CHARGES BORNE BY c) Amount and Currency Amount and currency you wish to transfer. Beneficiary Beneficiary Beneficiary d) Charges will be borne by 3 options: Beneficiary, Applicant and Shared: Applicant You You Shared You Local charges borne by BeneficiaryOverseas charges borne by Beneficiary Beneficiary Beneficiary Applicant You You You e) Shared Payment Details Information for your beneficiary Beneficiary on the nature of this payment. e) Payment Details Information for your beneficiary on the nature of this payment. f) SWIFT Code f) SWIFT Code i. Once you have entered the SWIFT code in the SWIFT code field, the system i. Once SWIFT code is entered in the SWIFT code field, the system will perform Predictive will perform a Predictive search and list down the matched records for search and will list down the matched records for selection based on the keyword entered in selection based theswift keyword you have system entered thepopulate SWIFT code field. the SWIFT code field.on Once code is selected, willinauto Beneficiary bank name and address. Once you have selected the appropriate SWIFT code, the Beneficiaries bank name and address fields will be auto-populated. [NB] new screen] ii. Load from List : (this contains a list of Beneficiaries you have previously set up. By selecting this option, beneficiary and beneficiary bank details fields will be auto-populated). 57 of 140

58 ii. Load from List : this contains a list of Beneficiaries you have previously set up. By selecting this option, beneficiary and beneficiary bank details fields will be auto-populated. g) Local Clearing Code Code It is only It is applicable only applicable for Overseas for Telegraphic Overseas Transfer. Telegraphic You can Transfer. manually input into the field or select Load from List (this contains a list of Beneficiaries you have You can manually input into the field or select Load from List (this contains previously set up. By selecting this option, beneficiary and beneficiary bank details fields will be auto-populated) a list of Beneficiaries you have previously set up. By selecting this option, beneficiary and beneficiary bank details fields will be auto-populated). h) Beneficiary Bank Name and Address Beneficiary s bank name and address details. You can h) enter Beneficiary via SWIFT Bank Code Name selection, and Load Address from List (this Beneficiary s contains a list bank of Beneficiaries name and you address have previously details. You set up. can By enter selecting via this SWIFT option, Code beneficiary selection, and beneficiary Load from bank List details (this fields contains will be auto-populated) a list of Beneficiaries or Advanced you Search have (this previously option allows set you up. to search By selecting by beneficiary this bank option, and beneficiary bank details fields will be auto-populated). beneficiary and beneficiary bank details fields will be auto-populated) or i) Beneficiary Advanced Bank Search Country (this Code option Country allows code of you the to beneficiary s search by bank. beneficiary It is only applicable bank and for Overseas beneficiary Telegraphic bank details Transfer. fields It can will be pre-selected be auto-populated). via SWIFT Code selection, Load from List (this contains a list of Beneficiaries you have previously set up. By selecting this option, i) beneficiary Beneficiary and Bank beneficiary Country bank details Code fields Country will be auto-populated) code of the beneficiary s or Advanced Search bank. (this It option is only allows applicable you to search for Overseas by beneficiary Telegraphic bank and beneficiary Transfer. bank It can details be pre-selected fields will be autopopulated). SWIFT Code selection, Load from List (this contains a list of Beneficiaries you via have previously set up. By selecting this option, beneficiary and beneficiary j) Beneficiary Account No. Account number of beneficiary. bank details fields will be auto-populated) or Advanced Search (this option k) Beneficiary allows you Contact to search No. Only by beneficiary applicable for transfer bank and to Taiwan beneficiary (TW) bank details fields will be auto-populated). l) Beneficiary Name and Address Details of beneficiary. j) Beneficiary Account No. Account number of beneficiary. m) Intermediary Bank The details of the Bank which the Beneficiary Bank maintains account with. k) Check Beneficiary with your Contact beneficiary No. if this Only information applicable is required. for transfer to Taiwan (TW). l) i. Beneficiary Enter the SWIFT Name Code and in Address the field. When Details the SWIFT of beneficiary. Code is selected, the intermediary bank details will be auto-populated. ii. If SWIFT details are not available, please input Name and Full Address with country of location of Beneficiary Bank of 140

59 k) Beneficiary Contact No. Only applicable for transfer to Taiwan (TW) l) Beneficiary Name and Address Details of beneficiary. m) Intermediary Bank The details of the Bank which the Beneficiary Bank maintains account m) Intermediary Check with Bank your The beneficiary details of if this the Bank information which the is required. Beneficiary Bank maintains account with. Check with your beneficiary if this information is required. i. Enter the SWIFT Code in the field. When the SWIFT Code is selected, the intermediary i. Enter details the SWIFT will be Code auto-populated. in the field. When the SWIFT Code is selected, the intermediary bank details will be auto-populated. ii. If SWIFT details are not available, please input Name and Full Address with coun ii. If SWIFT details are not available, please input Name and Full Address with location of Beneficiary Bank. country of location of Beneficiary Bank. n) Your n) Your Reference Reference No. No. Your Reference Your Reference Number. Number. To used To be for used any correspondence for any correspondence with with Bank OCBC on Bank this transaction. this transaction. o) Notify [NB] o) new Notify Beneficiary screen] Beneficiary To To notify notify beneficiary beneficiary on on this this transaction transaction by by or by or Fax. by Fax. [NB] new screen] p) Information for Beneficiary Bank Additional information for beneficiary bank. Version of 90 OCBC Bank. All Rights Reserved Co.Reg.No.: W 59 of 140

60 p) Information for Beneficiary Bank Additional information for beneficiary ban p) Information for Beneficiary Bank Additional information for beneficiary bank. [NB] new screen] 4. If the Transaction Currency is different from the currency of your debit account will be involved. 4. If the Transaction Currency is different from the currency of your debit account, Foreign Exchange will be involved. Counter Rate - The Bank will use the Board Rate for that day to process your transaction. Other Rate Types Include FX Contracts and Special. Select FX Contracts if you have any FX contract with the bank. Select Special only if you have not been issued a contract number by your FX Dealer. Counter Rate - The Bank will use the Board Rate for that day to process your trans Other Rate Types Include FX Contracts and Special. Select FX Contracts if contract with the bank. Select Special only if you have not been issued a contract Dealer. 5. Click either: a) Save to save transaction details. b) Submit for Authorisation submit the transaction for Authoriser(s) to authorise. Note: Once the transaction is submitted for authorisation, its status will change to Pending Authorisation. Notify your Authoriser(s) to log in to verify and authorise the transaction 5. Click before either: the Overseas Telegraphic Transfer cut-off time on the Value Date. a) Save to save transaction details. b) Submit submit the transaction for Authoriser(s) to authorise. 60 of 140 Note: Once the transaction is submitted for authorisation, its status will ch

61 1. Maker to login and select Transactions from the top menu tabs. 15 Create a Bill Payment Pay your regular bills through Bill Payment. 1. Maker to login and select Transactions from the top menu tabs. 2. Select Bill payment. [NB] new screen] 3. Complete the information the in the relevant relevant fields. fields. 4. Click either: either: c) Save to save transaction details. c) Save to save transaction details. d) Submit submit the transaction for Authoriser(s) to authorise. d) Submit submit the transaction for Authoriser(s) to authorise. Note: For Standard Service Package users (ie. the Maker and Authoriser is the same user), users will review and check the Note: transaction For Standard before clicking Service on Package Submit. users (ie. the Maker and Authoriser is the same user), users will review Once and check the the transaction before is submitted clicking on for Submit. authorisation, the status will change to Pending Authorisation. Notify your Authoriser(s) to log in to verify and approve. Once the transaction is submitted for authorisation, the status will change to Pending Authorisation. Notify your Authoriser(s) to log in to verify and approve. 11. Create a GIRO Payroll Pay your employee(s) within Singapore through GIRO Payroll, whose payroll information is kept separate from the other GIRO payments. 61 of 140

62 16 Create a GIRO Payroll Pay your employee(s) within Singapore through GIRO Payroll, whose payroll information is kept separate from the other GIRO payments. 1. Maker to login and select Transactions from the top menu tabs. 2. Select Payroll. 62 of 140

63 3. Click on Add New Item to add the item entered into the batch and create the next Payroll item. The following screen will be displayed. 4. You can click on Save to create the Payroll in draft mode at any time after clicking on Add New Item ; if it is not ready to be submitted for authorisation yet (for example, due to pending clarification of certain items in the batch). Once the batch is saved, you may navigate to another payment option. 5. Ensure that the last item is added by clicking on Add New Item hyperlink, before clicking Save or Submit button. 63 of 140

64 6. To modify Payroll in an existing batch, click Edit in the Action column. The following screen will be displayed. The following screen will be displayed. [NB updated screen] 7. To delete 9. To Payroll delete payments item in an in an existing batch, click on this icon in the Action column. 10. Click Ok to confirm the deletion. 11. After you have entered the last item for the batch, click Add New Item to add into the batch list. 12. To submit this GIRO batch for authorisation, click Submit. Note: For Standard Service Package users (ie. the Maker and Authoriser is the same user), users will preview and check the transaction before clicking on Submit. Once the GIRO batch is submitted for authorisation, the status will change from Saved to Pending Authorisation. Notify your Authoriser(s) to log in to verify and approve prior to the GIRO cut-off time, a 64 of 140 least one day before the Value Date.

65 8. Click Ok to confirm the deletion. 9. After you have entered the last item for the batch, click Add New Item to add into the batch list. 10. To submit this Payroll batch for authorisation, click Submit. Note: For Standard Service Package users (ie. the Maker and Authoriser is the same user), users will preview and check the transaction before clicking on Submit. Once the Payroll batch is submitted for authorisation, the status will change from Saved to Pending Authorisation. Notify your Authoriser(s) to log in to verify and approve prior to the Payroll cut-off time, at least one day before the Value Date. 65 of 140

66 17 Create a FAST Payroll Pay your employee(s) within Singapore through FAST Payroll, whose payroll information is kept separate from the other FAST payments. 1. Maker to login and select Transactions from the top menu tabs. 2. Select Payroll. 3. Select the Same day payment check box. 4. Click on Add New Item to add the item entered into the batch and create the next FAST Payroll item. The following screen will be displayed. 66 of 140

67 4. Click on Add New Item to add the item entered into the batch and create the next FAST Payroll item. The following screen will be displayed. 5. You can click click on on Save Save to create to create the FAST the Payroll FAST in Payroll draft mode in draft at any mode time after at any clicking time on after Add New Item ; clicking if on it is Add not New ready Item ; to be if submitted is not ready for authorisation to be submitted yet (for for example, authorisation due to yet pending clarification of certain items in the batch). Once the batch is saved, you may navigate to another (for example, due to pending clarification of certain items in the batch). Once the payment option. batch is saved, you may navigate to another payment option. 6. Ensure that the last item is added by clicking on Add New Item hyperlink, before clicking Save or 6. Ensure that the last item is added by clicking on Add New Item hyperlink, before Submit button. clicking Save or Submit button. 7. To modify FAST Payroll in an existing batch, click Edit in the Action column. Version of of 140

68 7. To modify FAST Payroll in an existing batch, click Edit in the Action column. The following screen screen will be will displayed. be displayed. The following screen will be displayed. [NB updated screen] 8. To delete FAST FAST 9. Payroll Payroll To delete item item in payments an existing in an in existing batch, an existing click batch, on batch, this click icon click on on in this the Action icon column. in the Action column. column. 10. Click Ok to confirm the deletion. 9. The following Click Ok Ok to screen to confirm will the be deletion. displayed. 11. After the you deletion. have entered the last item for the batch, click Add New Item to add into the batc 10. After you you have have entered entered the last the item last for item the batch, for the click batch, Add New click Item Add to add New into Item the batch to add list. into 12. To submit this GIRO batch for authorisation, click Submit. the batch list. 11. To submit this FAST Note: Payroll For batch Standard for authorisation, Service Package click Submit. users (ie. the Maker and Authoriser is the same user), u preview and check the transaction before clicking on Submit. Version of 145 OCBC Bank. All Rights Reserved Co.Reg.No.: W Once the GIRO batch is submitted for authorisation, the status will change 75 from Saved to Authorisation. Notify your Authoriser(s) to log in to verify and approve prior to the GIRO cut-of least one day before the Value Date. 68 of 140

69 11. To submit this FAST Payroll batch for authorisation, click Submit. Note: For Standard Service Package users (ie. the Maker and Authoriser is the same user), users will preview and Note: check For the Standard transaction Service before Package clicking users on Submit. (ie. the Maker and Authoriser is the same user), users will preview and check the transaction before clicking on Submit. Once the FAST Payroll batch is submitted for authorisation, the status will change from Once the Saved FAST to Payroll Pending batch Authorisation. submitted for authorisation, Notify your the Authoriser(s) status will change to log from in to Saved verify to and Pending approve. Authorisation. Notify your Authoriser(s) to log in to verify and approve. To create To create a recurring a FAST payroll: Payroll: 1. Select the the Set Set as recurring as recurring payment payment check box check box 2. Select the the Frequency Frequency type type (MONTHLY/WEEKLY/DAILY) 3. Indicate the the number number of times of for times the recurring for the recurring payment payment 4. The last payment date will be indicated. Version of 145 OCBC Bank. All Rights Reserved Co.Reg.No.: W of 140

70 4. The last payment date will be indicated. To stop a recurring FAST Payroll: To stop a recurring FAST Payroll: To stop a recurring FAST Payroll: 1. Select Transactions from the top menu tabs. 1. Select Transactions from the top menu tabs. 1. Select Transactions from the top menu tabs. Select Transaction status. 2. Select Transaction status. 2. Select Transaction status. 3. Click Click on on the the recurring recurring Fast Payroll Fast Payroll you wish you to stop. wish to stop. 3. Click on the recurring Fast Payroll you wish to stop. Version of 145 OCBC Bank. All Rights Reserved Co.Reg.No.: W Version of 145 OCBC Bank. All Rights Reserved Co.Reg.No.: W of 140

71 4. Click Click on on View View or Stop or Stop Recurring Recurring Payments. Payments. 5. Click on on Stop Stop Recurring Recurring Payments Payments 6. Notify your Authoriser(s) to log in to verify and approve the cancellation. Version of 145 OCBC Bank. All Rights Reserved Co.Reg.No.: W of 140

72 6. Notify your Authoriser(s) to log in to verify and approve the cancellation. To stop a future To stop a future dated FAST Payroll: To stop a future dated FAST Payroll: 1. Select Transactions from the top menu tabs. 1. Select Transactions from the top menu tabs. 1. Select Transactions from the top menu tabs. Select Transaction status. 2. Select Transaction status. 2. Select Transaction status. 3. Click on on the the future future dated dated Fast Payroll Fast you Payroll wish you to stop. wish to stop. 3. Click on the future dated Fast Payroll you wish to stop. Version of 145 OCBC Bank. All Rights Reserved Version Co.Reg.No.: W OCBC Bank. All Rights Reserved 79 of 145 Co.Reg.No.: W of 140

73 4. Click on Stop Payment. 4. Click on Stop Payments. 5. Notify your your Authoriser(s) Authoriser(s) to log in to to verify log and in approve to verify the and cancellation. approve the cancellation. Version of 145 OCBC Bank. All Rights Reserved Co.Reg.No.: W Create a GIRO Management Payroll Pay your managerial employee(s) within Singapore through GIRO Management Payroll, if you wish to 73 of 140

74 18 Create a GIRO Management Payroll Pay your managerial employee(s) within Singapore through GIRO Management Payroll, if you wish to segregate their payroll information from the other employees. 1. Maker to login and select Transactions from the top menu tabs. 2. Select Management Payroll. 74 of 140

75 3. Click on Add New Item to add the item entered into the batch and create the next Management Payroll item. The following screen will be displayed. 4. You can click on Save to create the Management Payroll in draft mode at any time after clicking on Add New Item ; if it is not ready to be submitted for authorisation yet (for example, due to pending clarification of certain items in the batch). Once the batch is saved, you may navigate to another payment option. 5. Ensure that the last item will only be added by clicking on Add New Item hyperlink, before clicking Save or Submit button. 75 of 140

76 6. To modify Management Payroll in an existing batch, click Edit in the Action column. The following The following screen screen will be will be displayed. [NB updated screen] The following screen will be displayed. 7. To delete 9. To Payroll delete payments item in an in an existing batch, click on this icon in the Action column. 7. To delete Payroll item in an existing batch, click on this icon in the Action column. 10. Click Ok to confirm the deletion. 11. After you have entered the last item for the batch, click Add New Item to add into the batch list. 12. To submit this GIRO batch for authorisation, click Submit. 8. Click Ok to confirm Note: For the Standard deletion. Service Package users (ie. the Maker and Authoriser is the same user), users will preview and check the transaction before clicking on Submit. 9. After you have entered the last item for the batch, click Add New Item to add into the batch list. Once the GIRO batch is submitted for authorisation, the status will change from Saved 76 to of 140 Pending Authorisation. Notify your Authoriser(s) to log in to verify and approve prior to the GIRO cut-off time, a Version of 145 OCBC Bank. All Rights Reserved Co.Reg.No.: W

77 8. Click Ok to confirm the deletion. 9. After you have entered the last item for the batch, click Add New Item to add into the batch list. 10. To submit this Management Payroll batch for authorisation, click Submit. Note: For Standard Service Package users (ie. the Maker and Authoriser is the same user), users will preview and check the transaction before clicking on Submit. Once the Management payroll batch is submitted for authorisation, the status will change from Saved to Pending Authorisation. Notify your Authoriser(s) to log in to verify and approve prior to the Management payroll cut-off time, at least one day before the Value Date. 77 of 140

78 19 Create a FAST Management Payroll Pay your managerial employee(s) within Singapore through FAST Management Payroll, if you wish to segregate their payroll information from the other employees. 1. Maker to login and select Transactions from the top menu tabs. 2. Select Management Payroll. 3. Select the Same day payment check box. 4. Click on Add New Item to add the item entered into the batch and create the next FAST Management Payroll item. The following screen will be displayed. 78 of 140

79 4. Click on Add New Item to add the item entered into the batch and create the next FAST Management Payroll item. The following screen will be displayed. 5. You can click on Save to create the FAST Management Payroll in draft mode at 5. You can click on Save to create the FAST Management Payroll in draft mode at any time after any time after clicking on Add New Item ; if it is not ready to be submitted for clicking on Add New Item ; if it is not ready to be submitted for authorisation yet (for example, authorisation due to pending yet clarification (for example, of certain due items to pending the batch). clarification Once the of certain batch is items saved, you in the may batch). navigate Once to another batch payment is option. saved, you may navigate to another payment option Ensure that the the last last item item will only will be only added be by added clicking by on clicking Add New on Item Add hyperlink, New Item before hyperlink, clicking Save before Submit clicking button. Save or Submit button. 7. To modify FAST Management Payroll in an existing batch, click Edit in the Action column. Version of 145 OCBC Bank. All Rights Reserved Co.Reg.No.: W of 140

80 7. To modify FAST Management Payroll in an existing batch, click Edit in the Action column. The following The following screen will be be displayed. displayed. The following screen will be displayed. [NB updated screen] To delete FAST Management 9. Payroll To Payroll delete item payments item in an in existing an in an batch, existing click batch, on this click icon on this in the icon Action in the Action colu the column. Action column. 10. Click Ok to confirm the deletion. 11. After you have entered the last item for the batch, click Add New Item to add Version of 145 OCBC Bank. All Rights Reserved Co.Reg.No.: W 12. To submit this GIRO batch for authorisation, click Submit. 9. Click Ok to confirm the deletion. Note: For Standard Service Package users (ie. the Maker and 88 Authoriser is the s preview and check the transaction before clicking on Submit. 10. After you have entered the last item for the batch, click Add New Item to add into the batch list. 80 of To submit this FAST Management Once the Payroll GIRO batch batch for authorisation, submitted click for Submit. authorisation, the status will change fro

81 9. Click Ok to confirm the deletion. 10. After you have entered the last item for the batch, click Add New Item to add into 9. the Click batch Ok to confirm list. the deletion To After submit you have this entered FAST the Management last item for the Payroll batch, batch click Add for New authorisation, Item to add into click the Submit. batch list. 11. To submit this FAST Management Payroll batch for authorisation, click Submit. Note: For Standard Service Package users (ie. the Maker and Authoriser is the same user), users will preview and check the Note: transaction For Standard before Service clicking Package on Submit. users (ie. the Maker and Authoriser is the same user), users will preview and check the transaction before clicking on Submit. Once the FAST Management payroll batch is submitted for authorisation, the status will Once change the FAST from Management Saved to payroll Pending batch Authorisation. submitted for authorisation, Notify your the Authoriser(s) status will change to log from in to Saved verify to Pending and approve. Authorisation. Notify your Authoriser(s) to log in to verify and approve. To create To create a recurring a FAST Management payroll: payroll: 1. Select the Set as recurring payment check box Version of 145 OCBC Bank. All Rights Reserved Co.Reg.No.: W 2. Select the Frequency type (MONTHLY/WEEKLY/DAILY) Indicate the number of times for the recurring payment 81 of 140

82 1. Select the Set as recurring payment check box 2. Select the Frequency type (MONTHLY/WEEKLY/DAILY) 3. Indicate the number of times for the recurring payment 4. The last payment date will be indicated. 4. The last payment date will be indicated. To stop a recurring FAST Management Payroll: To stop a recurring FAST Management Payroll: 1. Select Transactions from the top menu tabs. 1. Select Transactions from the top menu tabs. 2. Select Transaction status. 2. Select Transaction status. 3. Click on the recurring Fast Payroll you wish to stop. 3. Click on the recurring Fast Payment you wish to stop. Version of 145 OCBC Bank. All Rights Reserved Co.Reg.No.: W 4. Click on View or Stop Recurring Payments of 140

83 4. Click on on View View or Stop or Stop Recurring Recurring Payments. Payments. 5. Click on on Stop Stop Recurring Recurring Payments Payments Version of 145 OCBC Bank. All Rights Reserved Co.Reg.No.: W Notify your Authoriser(s) to log in to verify and approve the cancellation. 83 of 140

84 6. Notify your Authoriser(s) to log in to verify and approve the cancellation. 6. Notify your Authoriser(s) to log in to verify and approve the cancellation. To stop a future FAST Management Payroll: To stop a future dated FAST Management Payroll: 1. Select Transactions from the top menu tabs. 1. Select Transactions from the top menu tabs. Version of 145 Select Transaction status. 2. OCBC Select Bank. All Transaction Rights Reserved status. Co.Reg.No.: W 3. Click Click on on the the future recurring dated Fast Fast Management Payroll you Payroll wish you to wish stop. stop of 140

85 4. Click on Stop Payment. 4. Click on Stop Payments. [FCL added screen] 5. Notify your Authoriser(s) to log in to verify and approve the cancellation. 5. Notify your Authoriser(s) to log in to verify and approve the cancellation. Version of 145 OCBC Bank. All Rights Reserved Co.Reg.No.: W Create a GIRO Funds Collection Collect funds from your customer who has an account with any bank in Singapore through GIRO Funds 85 of 140

86 20 Create a GIRO Funds Collection Collect funds from your customer who has an account with any bank in Singapore through GIRO Funds Collection. However, note that your customer must have already signed a Direct Debit Authorisation form before you can effect this transaction. 1. Maker to login and select Transactions from the top menu tabs. 2. [KM] Select Updated Funds screen] Collection. 3. Click on Add New Item to add the item entered into the batch and create the next GIRO Co item. The following screen will be displayed. 86 of 140

87 3. Click on Add New Item to add the item entered into the batch and create the next GIRO Collection item. [KM] The Updated following screen] screen will be displayed. 4. You can click on Save to create the GIRO collection in draft mode at any time after 4. You can click on Save to create the GIRO collection in draft mode at any time after clicking on Add New clicking Item ; on if it Add is not ready New to Item ; be submitted if is for not authorisation ready to yet be (for submitted example, due to for pending authorisation yet clarification (for example, of certain due items to in pending the batch). clarification Once the batch is of saved, certain you may items navigate in to the another batch). Once the payment option. batch is saved, you may navigate to another payment option. 5. Ensure that the last item will only be added by clicking on Add New Item hyperlink, before 5. clicking Ensure Save that or Submit the button. last item will only be added by clicking on Add New Item hyperlink, before clicking Save or Submit button. 6. To modify GIRO Collection in an existing batch, click Edit in the Action column. 6. To modify GIRO Collection in an existing batch, click Edit in the Action column. Version of 144 OCBC Bank. All Rights Reserved Co.Reg.No.: W of 140

88 The following screen will be displayed. The following screen will [NB be updated displayed. screen] 7. To delete Giro Collection 9. To delete item payments in an existing in an existing batch, batch, click click on on this icon in the Action column. Action column. 10. Click Ok to confirm the deletion. 11. After you have entered the last item for the batch, click Add New Item to add into t 12. To submit this GIRO batch for authorisation, click Submit. 8. Click OK to confirm the Note: deletion. For Standard Service Package users (ie. the Maker and Authoriser is the same preview and check the transaction before clicking on Submit. 9. After you have entered the last item for the batch, click Add New Item to add into the batch list. Once the GIRO batch is submitted for authorisation, the status will change from S 10. To submit this GIRO Authorisation. Collection batch Notify your for authorisation, Authoriser(s) to click log in Submit. to verify and approve prior to the GIR least one day before the Value Date. Note: For Standard Service Package users (ie. the Maker and Authoriser is the same user), users will preview and check the transaction before clicking on Submit. Once the GIRO Funds Collection batch is submitted for authorisation, the status will change from Saved to Pending Authorisation. Notify your Authoriser(s) to log in to verify and approve prior to the GIRO Funds Collection cut-off time, at least one day before the Value Date. Version OCBC Bank. All Rights Reserved Co.Reg.No.: of 140

89 21 Create a FAST Collection 21. Create a FAST Collection Collect Singapore Dollar funds, up to S$50,000 from your customer who has an account with any Collect FAST participating funds from your bank customer in Singapore who has through an account FAST with Collection. any bank in Available Singapore 24x7, through 365 FAST days. However, Collection. note However, that your note customer that your must customer have must already have signed already signed a Direct a Direct Debit Debit Authorisation form form before before you you can can effect effect this this transaction. 1. Maker to login and select Transactions from the top menu tabs. 1. Maker to login and select Transactions from the top menu tabs. 2. Select Funds Collection. 3. Select the Same day payment check check box. box. 4. The screen will be switched to FAST Collection. 4. The screen will be switched to FAST Collection. 5. Click on on Add New Item to add the item entered into the the batch and and create create the the next next FAST FAST Collection Collection item. item. 89 of 140

90 The The following screen will be displayed You can click on Save to to create the the FAST FAST Collection in draft in draft mode mode at any at time any after time clicking after on clicking Add New on Item ; Add New if it is Item ; not ready if it to is not be submitted ready to be for submitted authorisation for yet authorisation (for example, yet due to (for pending example, clarification due to of pending certain items clarification in the batch). of certain Once the items batch in the is saved, batch). you Once may navigate the to another payment option. batch is saved, you may navigate to another payment option Ensure that that the the last last item item will only will be only added be by added clicking by on clicking Add New on Item Add hyperlink, New Item before clicking Save or Submit button. hyperlink, before clicking Save or Submit button To To modify FAST FAST Collection Collection in in an an existing existing batch, batch, click Edit click in Edit the Action in the column. Action column. 90 of 140

91 The following screen screen will be will displayed. be displayed. 9. To delete FAST Collection item in an existing batch, click on this icon in the 9. To delete FAST Collection item in an existing batch, click on this icon in the Action column. Action column Click Ok to to confirm confirm the the deletion. deletion After After you you have have entered entered the the last last item item for the for batch, the batch, click Add click New Add Item New to add Item into to the add batch into the list. batch list. 91 of 140

92 12. To submit this FAST Collection batch for authorisation, click Submit. 12. To submit this FAST Collection batch for authorisation, click Submit. Note: For Standard Service Package users (ie. the Maker and Authoriser is the same user), users will preview and check the transaction Note: before For Standard clicking on Service Submit. Package users (ie. the Maker and Authoriser is the same user), users will preview and check the transaction before clicking on Submit. Once the FAST Collection batch is submitted for authorisation, the status will change from Saved Once to the Pending FAST Collection Authorisation. batch submitted Notify your for authorisation, Authoriser(s) the to status log in will to change verify from and Saved approve. to Pending Authorisation. Notify your Authoriser(s) to log in to verify and approve. To create a recurring FAST Collection: To create a recurring FAST Collection: 1. Select the Set as recurring payment check box 1. Select the Set as recurring payment check box 2. Select the Frequency type (MONTHLY/WEEKLY/DAILY) 2. Select the Frequency type (MONTHLY/WEEKLY/DAILY) 3. Indicate the number of times for the recurring payment 3. Indicate the number of times for the recurring payment 4. The last payment date will be indicated. 4. The last payment date will be indicated. 92 of 140

93 To stop a a recurring FAST FAST Collection: Collection: 1. Select Transactions from from the top the menu top tabs. menu tabs Select Select Transaction Transaction status. status. 3. Click on the recurring FAST collection you wish to stop. 3. Click on the recurring Fast Payment you wish to stop. 4. Click on View or Stop Recurring Payments. 93 of 140

94 4. Click on View or Stop Recurring Payments. 5. Click on on Stop Stop Recurring Payments Payments. 6. Notify your Authoriser(s) to log in to verify and approve the cancellation. 94 of 140

95 6. Notify your Authoriser(s) to log in to verify and approve the cancellation. To stop a a future dated dated FAST FAST Collection: Collection: 1. Select Transactions from from the top the menu top tabs. menu tabs. 2. Select Transaction status. status. 3. Click on on the the future future dated dated Fast Collection FAST Collection you wish to you stop. wish to stop. 95 of 140

96 4. Click on on Stop Stop Payments. Payments. 5. Notify your Authoriser(s) to log in to verify and approve the cancellation. 96 of 140

97 5. Notify your Authoriser(s) to log in to verify and approve the cancellation. 97 of 140

98 22 Create a Cashier s Order A Cashier s Order is a SGD cheque issued by the Bank on behalf of your company and made payable to the Payee indicated on the Cashier s Order. 1. Maker to login and select Transactions from the top menu tabs. [NB] new screen] 2. Select Cashier s Order Complete the information in the in the relevant relevant fields. fields Click either: a) a) Save Save to to save save transaction transaction details. details. b) Submit submit the transaction for Authoriser(s) to authorise. b) Submit submit the transaction for Authoriser(s) to authorise. Note: For Standard Service Package users (ie. the Maker and Authoriser is the same user), users will review and check the Note: transaction For Standard before Service clicking on Package Submit. users (ie. the Maker and Authoriser is the same user), users will review and check the transaction before clicking on Submit. Once the transaction is submitted for authorisation, the status will change to Pending Authorisation. Once the transaction Notify is submitted your Authoriser(s) for authorisation, to log in the to status verify will and change approve. to Pending Authorisation. Notify your Authoriser(s) to log in to verify and approve. Version of of 140

99 2315. Create a Demand a Demand Draft Draft A Demand Draft is a foreign currency cheque issued by the Bank on behalf of your company and made payable to the Payee indicated on the draft. This payment method is used when you and your payee are located in different countries. A Demand Draft is a foreign currency cheque issued by the Bank on behalf of your company 1. Maker and made to login payable and select to Transactions the Payee from indicated the top on menu the tabs. draft. This payment method is used when you and your payee are located in different countries. 2. Select Demand draft. 1. Maker to login and select Transactions from the top menu tabs. [NB] new screen] 2. Select Demand draft. 3. Complete the information in the relevant fields. 3. Complete the information in the relevant fields. 4. Click either: c) Save to save transaction details. d) Submit submit the transaction for Authoriser(s) to authorise. Version of 90 OCBC Bank. All Rights Reserved Co.Reg.No.: W Note: For Standard Service Package users (ie. the Maker and Authoriser is the same user), users will review and check the transaction before clicking on Submit. Once the transaction is submitted for authorisation, the status will change to Pending Authorisation. Notify your Authoriser(s) to log in to verify and approve of 140

100 24 Authorise a transaction All financial transactions must be fully authorised by the Authoriser(s) before they are submitted to the Bank for processing. To authorise a payment/collection transaction: 1. Log in as an Authoriser 2. Select Transactions from top menu tabs. [CC] Updated Screen] 3. Select Pending Transactions. 4. Select Select the the transactions that that you you wish wish to to authorise. You You can select multiple items by checking checkbox by checking next the to the checkbox transaction next to you the wish transaction to authorise. you wish to authorise. 5. Click on Approve Selected. 5. Click on Approve Selected. 100 of 140

101 6. The Security Challenge screen will be displayed. 7. Switch on your Security Token by pressing the grey SIGN button. 8. Enter the 6-digit number shown on the screen into your token. 9. Press the grey SIGN button again to generate the 6-digit One-time password. 10. Enter this 6-digit One-time password in the One-time password field under Step Click Submit. 101 of 140

102 12. A message indicating that your transaction has been authorised successfully will be displayed. If your transaction(s) require/s more than one Authoriser to authorise, the next Authoriser(s) will need to repeat the steps described above. When completed, your transaction(s) will be sent to OCBC Bank for processing. Note: The status of your transaction when fully authorised will change from Pending Authorisation -> Authorised -> [CC] Updated Screen] Submitted to bank. 21. Check your transaction status After authorisation, you should check on the status of the transaction if it has been accepted by the bank. 1. Login and select Transactions for Cash or Trade Finance for Trade Finance transactions from top menu tabs. 2. Select Transaction Status. 3. Complete the fields for the Search Criteria. 102 of 140

103 25 Check your transaction status After authorisation, you should check on the status of the transaction if it has been accepted by the bank. 1. Login and select Transactions for Cash transactions or Trade Finance for Trade Finance transactions from top menu tabs. 2. Select Transactions Status. 3. Complete the fields for Search Criteria. 103 of 140

104 4. [JS- Inserted Click on screenshot] Show Search to show more search criteria to narrow the search. 5. Click on Search to trigger the search. 5. Click on Search to trigger the search of 140

105 List List of of transaction transaction status: status: Status General Saved Recalled Pending Verification (Available for companies subscribed to Premium Service Package and only if company opt for the Verifier role) Pending Authorisation Returned by Authoriser Resubmission needed Deleted Authorised Submitted to Bank Description Transaction has been created and saved by maker. Not submitted to verifier/ authoriser. Transaction recalled by maker. Only applicable for transactions that have been sent to verifier or authoriser but yet to be verified or authorised. The maker can either delete or edit and resubmit the transaction. Transaction has been submitted, waiting for verification. Dependent on number of verifiers. Remains as pending verification until all verifiers have verified the transaction. Transaction has been verified, pending authorisation. Will remain as pending authorisation until all authorisers have authorised the transaction. Transaction has been submitted by maker, but rejected by verifier or authoriser. Pending maker s action (delete or edit) and resubmit the transaction. Transaction has been submitted by maker, but the authorisation policy was changed before the transaction was authorised. Pending for maker s action to edit and re- submit the transaction to the correct authoriser based on the revised authorisation policy. Maker deleted the transaction when it was still in Saved status or after it has been rejected by the Authoriser or it has been recalled or returned to the maker for resubmission (see above explanation for Resubmission needed status). Transaction has been fully authorised by all Authorisers. Transaction has been verified and authorised. Transaction will be sent to bank automatically for processing after the last authoriser has authorised the transaction. Status applicable only for all cash products Successful Transaction has been accepted and processed by the bank. Unsuccessful Transaction is rejected and not processed due to certain errors. Make a transfer to a bank locally in Singapore Dollars (GIRO & FAST) Pending clearance All GIRO/FAST transaction items have been pre- processed and accepted to continue for processing. Rejected All GIRO/FAST transaction items have been pre- processed and rejected. The transactions will not be processed any further of 140

106 policy. Deleted Maker deleted the transaction when it was still in Saved status or after it has been rejected by the Authoriser or it has been recalled or returned to the maker for resubmission (see above explanation for Resubmission needed status). Authorised Transaction has been fully authorised by all Authorisers. Submitted to Bank Transaction has been verified and authorised. Transaction will be sent to bank automatically for processing after the last authoriser has authorised the transaction. Status applicable only for all cash products List Successful of transaction status: Transaction has been accepted and processed by the bank. Unsuccessful Status Description Transaction is rejected and not processed due to certain errors. General Make a transfer to a bank locally in Singapore Dollars (GIRO & FAST) Saved Pending clearance Transaction All GIRO/FAST has transaction been created items and saved have been by maker. pre- processed pre-processed and Not accepted submitted to continue to verifier/ for for processing. authoriser. Recalled Rejected Partially Rejected Transaction All GIRO/FAST recalled transaction by maker. items Only have applicable been pre- processed pre-processed for transactions and that rejected. have The been transactions sent to will will verifier not not be be processed or authoriser any any further. but further. yet to be verified All GIRO/FAST or transaction authorised. transaction items The have items maker been have can pre- processed either been pre-processed delete and or edit partially and resubmit accepted. partially accepted. the Some transaction. of Some the items of the in items the in batch the batch are invalid. are invalid. Bank Bank will Pending Transaction continue will continue to to has process been the the valid submitted, valid items. waiting for verification. Verification Partially Dependent All GIRO/FAST transaction number items items of have verifiers. have been been Remains post processed as pending and 76 (Available Successful for verification partially accepted. until all Some verifiers of of the the have items items verified during during processing the processing transaction. turn out turn to out be companies subscribed to invalid be invalid and failed and to failed be processed. to be processed. to Premium Service Package Trade Finance and only if company Bank Received opt for the Verifier role) Transaction has been received by the bank and waiting to be processed. Pending Bank Approved Transaction has been accepted verified, pending and processed authorisation. by the bank. Will remain Authorisation Bank Rejected as Transaction pending authorisation has been rejected until all by authorisers the bank. have authorised the Cancelled transaction. Transaction has been cancelled and not processed by the bank. Returned Awaiting by Transaction This status only has applies been for submitted Import Bill by under maker, Letter but of rejected Credit and by Authoriser Authorisation verifier Import Documentary or authoriser. Collection. Pending Import documents maker s have action been (delete rejected or and edit) pending and resubmit authorisation the transaction. from seller s bank. Resubmission Transaction has been submitted by maker, but the authorisation Please refer to the Remarks column in the GIRO/FAST Summary report, GIRO/FAST Details Report, Funds Collection needed policy was changed before the transaction was authorised. Report Please for the refer reason to the on why Remarks the item column has not in been the processed GIRO Summary successfully. report, GIRO Details Report, Funds Collection Report for the reason on Pending why the for item maker s has not action been to processed edit and successfully. re- submit the transaction to the correct authoriser based on the revised authorisation 22. Access a report policy. Deleted Maker deleted the transaction when it was still in Saved status or after it has been rejected by the Authoriser or it has been The Reports function allows you to view the various transactions which you have created or processed recalled or returned to the maker for resubmission (see above via Velocity@ocbc 2.0. There are different types of reports in Cash, Admin and Trade. explanation for Resubmission needed status). The Authorised GIRO Summary Report Transaction provides has an been overview fully authorised of all GIRO by transactions all Authorisers. which were processed via Velocity@ocbc Submitted to 2.0. Bank Transaction has been verified and authorised. Transaction will be sent to bank automatically for processing after the last To illustrate, we will walk authoriser through the has steps authorised to generate the transaction. a GIRO Summary Report. Status applicable only for all cash products 1. Successful Maker to log in and Transaction select Tools has from been top accepted menu tabs. and processed by the bank. 2. Unsuccessful Select Create reports. Transaction is rejected and not processed due to certain errors. Make a transfer to a bank locally in Singapore Dollars (GIRO & FAST) Pending clearance All GIRO/FAST transaction items have been pre- processed and accepted to continue for processing. Rejected All GIRO/FAST transaction items have been pre- processed and rejected. The transactions will not be processed any further of 140

107 26 Access a report The Reports function allows you to view the various transactions which you have created or processed via Velocity@ocbc 2.0. There are different types of reports in Cash, Admin and Trade. The GIRO Summary Report provides an overview of all GIRO transactions which were processed via Velocity@ocbc 2.0. To illustrate, we will walk through the steps to generate a GIRO Summary Report. 1. Maker to log in and select Tools from top menu tabs. 2. Select Create reports. 3. Select Report Type as Transaction 4. Select Transaction Type 107 of 140

108 [CC] Updated Screen] 5. Select the Report name you wish to generate. 6. Specify the search criteria by completing the fields to narrow your search. For example, search for the report by specifying the range of Value Dates of the transactions. 6. Specify the search criteria by completing the fields to narrow your search. For example, search for the report by specifying the range of Value Dates of the transactions. 7. Select if you want to wait while the report is being generated Yes or No. If No Report will be generated and can be retrieved from the File Repository after some time. 7. Select if you want to wait while the report is being generated Yes or No. 8. Select If No the Report format of will report be you generated wish to generate and can PDF be or retrieved CSV. from the File Repository after some time. 9. Click Generate Report. 8. Select the format of report you wish to generate PDF or CSV. Certain reports eg. GIRO report and template reports will be generated and viewed online of 140

109 9. Click Generate Report. Certain reports eg. GIRO report and template reports will be generated and viewed online. To download or print the reports which are generated offline 1. Maker to log in and select Tools from top menu tabs. 2. Select File Repository (Download Files). 3. Specify the search criteria by completing the fields to narrow your search. 109 of 140

110 4. Select Report Name hyperlink. You can view any reports generated in the Adobe Acrobat Reader format online. You can also view the report in the format which you selected after it has been downloaded. 5. Proceed to print or download the report. 110 of 140

111 5. Proceed to print or download the report. 27 View reports and files in File Repository 23. View reports and files in File Repository File Repository store the e- statement, files and reports that are generated by 2.0 or external systems. You can retrieve all the offline created reports from this File Repository, once the File Repository store the e-statement, files and reports that are generated by 2.0 offline generation of the file is completed. or external systems. You can retrieve all the offline created reports from the File Repository, once 1. the Select offline Tools generation from the top of menu the tabs. file is completed Select File Tools Repository from (Download the top menu Files). tabs. 2. [CC] insert Select screen] File Repository (Download Files). 3. Specify the search criteria and click Search to view the downloaded report list. [CC] Updated Screen] 3. Specify the search criteria and click Search to view the downloaded report list Click on on Report Name hyperlink. 5. You can view any reports generated in Adobe Acrobat Reader Format online. If you wish to download multiple reports at one go, select the checkboxes in the first column of the required report and click Download Selected hyperlink to download the multiple reports. 111 of 140

112 5. You can view any reports generated in Adobe Acrobat Reader Format online. If you wish to download multiple reports at one go, select the checkboxes in the first column of the required report and click Download Selected hyperlink to Here s download a sample of the multiple downloaded reports. e-statement report Here s [NB] updated a sample screen] of the downloaded e-statement report 20. Create a transaction Template Do you pay the same supplier or beneficiary regularly, with varying amounts each time? If so, using Transaction Template will certainly save you time from having to enter the same information over and over again. A Transaction Template is where information such as Beneficiary s Name, Beneficiary Account No., Beneficiary Bank Name and Branch Codes can be entered and saved for repeated use. When you are ready to pay, pull out this Template and provide just the payment amount and Value Date to create the new payment for this Beneficiary. The following sections will cover the steps in creating, authorising and actually applying a transaction template in making a payment. There are 3 ways to create a Transaction Template: A. Template Creation from the Transaction Confirmation page B. Template Creation from Transaction Status Detail page C. Template Creation from Template Maintenance Version of 90 OCBC Bank. All Rights Reserved Co.Reg.No.: W of 140

113 28 Create a Transaction Template Do you pay the same supplier or beneficiary regularly, with varying amounts each time? If so, using Transaction Template will certainly save you time from having to enter the same information over and over again. A Transaction Template is where information such as Beneficiary s Name, Beneficiary Account No., Beneficiary Bank Name and Branch Codes can be entered and saved for repeated use. When you are ready to pay, pull out this Template and provide just the payment amount and Value Date to create the new payment for this Beneficiary. The following sections will cover the steps in creating, authorising and actually applying a transaction template in making a payment. There are 3 ways to create a Transaction Template (can be adopted for all types of payments, collections and trade finance transactions except Bill Payment): A. Template Creation from the Transaction Confirmation page B. Template Creation from Transaction Status Detail page C. Template Creation from Template Maintenance A. Template Creation from the Transaction Confirmation page 1. Maker to login and select Transactions from the top menu tabs. 2. Select the transaction that you wish to make (for example Make a transfer to a bank locally. 113 of 140

114 3. Proceed to complete the information in the relevant fields. 4. To submit this GIRO payment for authorisation, click Submit. You may create a template from GIRO batch transaction confirmation page. 5. Select Save as a template checkbox. 6. Fill in Template Name. This will help to identify the Transaction Template when you use it for an actual payment. 114 of 140

115 7. Click Submit hyperlink on the right. This message will be displayed at the bottom of the page. [NB This updated message screen] will be displayed at the bottom of the page. B. Template Creation from Transaction Status Detail page B. Template Creation from Transaction Status Detail page 1. Maker Maker to login to login and select and Transactions select Transactions from the top from menu the tabs. top menu tabs. 2. Select Select Transaction Transaction Status Status 3. Click on Transaction Type hyperlink. Version of 90 OCBC Bank. All Rights Reserved Co.Reg.No.: W of 140

116 3. Click on Transaction Type hyperlink. [NB updated screen] 4. Select Save as a template checkbox. 4. Select Save as a template checkbox. 4. Select Save as a template checkbox. [NB updated screen] 5. Fill in Template Name. This will help to identify the Transaction Template when you use it for an actual payment. 6. Click Submit hyperlink on the right. Note: 5. Fill For in in Standard Template Name. Service Name. This Package will This help users will to help (ie. identify the to Maker the identify Transaction and the Authoriser Transaction Template is the when same Template you user), it when users for an will review actual and payment. check the transaction before clicking on Submit. you use it for an actual payment. This Click message Submit will hyperlink be displayed on the at right. the bottom of the page. 6. Click Submit hyperlink on the right. [CC] This Updated message will screen] will be displayed be displayed at the bottom at the of bottom the page. of the page. [NB updated screen] C. Template Creation from Template Maintenance Version of 90 OCBC Bank. All Rights Reserved Co.Reg.No.: W of 140

117 C. Template Creation from Template Maintenance 1. Maker to login and select Tools from top menu tabs. 2. Select Transaction templates. 3. Click Add New Template 4. Select Transaction Type. 5. Enter Template Name. This will help to identify the Transaction Template when you use it for an actual payment. 117 of 140

118 6. Enter the Beneficiary payment details in the respective fields. Payee Bank, Payee Account No. and Payee Name are essential information. 7. If you wish to prevent changes to any fields in the actual transaction, after loading from a Transaction Template, you can set read-only or lock the field. Click on lock icon that appears beside the field name. Template will change to Read-only format signified by a red colour lock icon. 8. You can create a template for a GIRO batch transaction. If required, click Add New Item hyperlink. 9. Once you have completed entering all payment details, click Submit. 118 of 140

119 9. Once you have completed entering all payment details, click Submit. 29 Using the Transaction Template 21. Using the Transaction Template There are 2 ways to use a Transaction Template: There are 2 ways to use a Transaction Template: A. A. Use Use a template from from the the transaction transaction creation creation page page B. Use a template from the transaction templates page B. Use a template from the transaction templates page A. Use a template from the transaction creation page A. Use a template from the transaction creation page 1. Maker to login and select Transactions from the top menu tabs. 1. Maker to login and select Transactions from the top menu tabs. 2. Select the the transaction transaction that you that wish you to make wish (for to example make (for Transfer example to an OCBC Transfer account). to an OCBC account). [NB New screen] 3. Click on Load Template hyperlink at the top right hand corner of the screen. The last 10 most updated Internal Fund transfer templates will be displayed. Version of 90 OCBC Bank. All Rights Reserved Co.Reg.No.: W of 140

120 3. Click on Load Template hyperlink at the top right hand corner of the screen. The last 20 most updated Internal Fund transfer templates will be displayed. [NB] new screen] Click Click on on the the radio radio button button beside beside the the required required template template name name and and click click on Load. on Load. 5. The template details will be auto populated into the transaction creation page. [NB] new screen] 6. Edit the details of the items that are not read-only fields. 120 of 140

121 [JS insert screenshot] 5. The template details will be auto populated into the transaction creation page. 6. Edit the details of the items that are not read-only fields. 6. Edit the details of the items that are not read- only fields. 7. Enter information such as Amount and Value Date. 7. Enter information such as Amount and Value Date. 8. After making sure all information are correct, click Save or Submit 121 of 140

122 8. After making sure all information are correct, click Save or Submit Note: Once the transaction is submitted for Authorisation, its status will change to Pending Authorisation. Note: Once the transaction is submitted for Authorisation, its status will change to Pending Authorisation. 122 of

123 [CC] Updated screen] Note: For Standard Service Package users (ie. the Maker and Authoriser is the same user), users will preview and check Note: the transaction For Standard before Service clicking on Package Submit. users (ie. the Maker and Authoriser is the same user), users will preview and check the transaction before clicking on Submit. B. Template Creation from the Transaction templates page 1. Maker to log in and select Tools from the top menu tabs. 2. Select Transaction templates of 140

124 B. Use a template from the transaction templates page 1. Maker to log in and select Tools from the top menu tabs. 2. Select Transaction templates. 3. Click on the Template Name hyperlink which you wish to use for payment. Click Use this template to create a new transaction hyperlink at the top right corner of the screen. 124 of 140

125 4. Edit the details of the items that are not read-only fields. 5. Enter information such as Amount and Value Date. 6. After making sure all information are correct, click Save or Submit Note: Once the transaction is submitted for Authorisation, its status will change to Pending Authorisation. Authorisation must be done prior to the GIRO cut-off time, at least one day before the Value Date. 125 of 140

126 30 Administration The Delegated Administrators nominated on the 2.0 application form are empowered to manage Maker and Authoriser profiles. A. Creating a New User Maker 1. Maker to log in and select Administration tab. 2. Select Manage users. HUBBER PTE LTD 3. Click Modify (Bottom right hand corner of screen). 126 of 140

127 4. Select User tab. HUBBER PTE LTD 127 of 140

128 5. Click Add. [CC] Updated Screen] 5. Click Add. 6. Provide the User with with a User a User ID and ID and Full Full Name. Name. User User ID ID refers refers to the to the User s User s login login Name. Name. Full Full Name Name refers refers to the to name the name of the of User. the User. 7. Please ensure that the Request New Token box is checked. A new token will be 7. Please ensure that the Request New Token box is checked. A new token will be sent to the primary Contact sent to Person the primary indicated Contact in the Person Contact indicated Info tab. in the Contact Info tab. 8. Select the Token Type: Hardware Token. 8. Select the Token Type: Hardware Token. 9. Proceed to complete other information. 9. Proceed to complete other information. 10. Click Submit once the details are completed. 10. Click Submit once the details are completed. 11. Authoriser to log in and approve. 11. Note Authoriser : Charges apply to for log each in and new token approve. request. Note : Charges apply for each new token request of 140

129 B. Resetting a Maker s Password 1. Maker to log in and select Administration tab. 2. Select Manage users. HUBBER PTE LTD 3. Click Modify (Bottom right hand corner of screen). 129 of 140

130 4. Select User tab. HUBBER PTE LTD 5. Click on User ID hyperlink that you wish to change the password. 130 of 140

131 [CC] Updated Screen] 6. Click Set Password. 7. Fill in the new password and click Save Fill in in the new password and click Save. 8. Click Submit Click Submit. 9. Authoriser to log in and approve Authoriser to to log in in and approve of 140

132 C. Unlock/Activate a Maker 1. Maker to log in and select Administration tab. 2. Select Manage users. HUBBER PTE LTD 3. Click Modify (Bottom right hand corner of screen). 4. Select User tab. 132 of 140

133 [CC] Updated screen] 5. Click on User ID hyperlink you wish to activate. 6. Click Activate. 7. Click Save and Submit. 7. Click Save and Submit. 8. Authoriser to log in and approve. 8. Authoriser to log in and approve. D. Delete a Maker 1. Maker to log in and select Administration tab. 2. Select Manager users of 140

134 D. Delete a Maker 1. Maker to log in and select Administration tab. 2. Select Manage users. HUBBER PTE LTD 3. Click Modify (Bottom right hand corner of screen). 134 of 140

135 4. Select User tab. played. HUBBER PTE LTD xisting batch, click on 5. this Click icon in icon the beside Action column. the required User ID. 6. Click Submit. 7. Authoriser to log in and approve. tion. last item for the batch, click Add New Item to add into the batch list. for authorisation, click Submit. Package users (ie. the Maker and Authoriser is the same user), users will saction before clicking on Submit. itted for authorisation, the status will change from Saved to Pending horiser(s) to log in to verify and approve prior to the GIRO cut-off time, at Date. 135 of 140

136 E. Authorising the change 1. Authoriser to log in and select Administration tab. [CC updated screen] 2. Select Pending Administration Tasks. 3. Check that the View field near the top right hand corner is is set set to to Administration. 4. Click Transaction Type hyperlink and check the details of the entry. 4. Click Transaction Type hyperlink and check the details of the entry. 5. Click Approve Selected. 5. Click Approve Selected. Approve the transaction by clicking Approve in the action column. Approve the transaction by clicking Approve in the action column. 27. Transaction fees and cut- off times Joel per existing user guide. 136 of 140

137 31 Transaction fees and cut-off times (via 2.0 only) Telegraphic Transfer Account Holder Telegraphic Transfer DESCRIPTION/CHARGES Account Holder Debit from SGD Account DESCRIPTION/CHARGES (Same/Third Party) COMMISSION AGENT FEES 1 1/8% commission Where Applicable COMMISSION (min S$10, AGENT Fixed fee FEES based 1 on max S$100) remitting Currency COMMISSION IN-LIEU OF EXCHANGE 2 Not Applicable COMMISSION IN-LIEU OF EXCHANGE 2 CABLE CHARGE Flat fee of S$25 CABLE CHARGE CUT-OFF TIMES (MON FRI) CUT-OFF TIMES (MON FRI) Please refer to Debit from SGD Account 1/8% commission Where Applicable Not 1/8% Applicable Commission- Flat fee of S$25 table of Cut-Off Foreign (Same/Third Currency Party) Account (min S$10, Fixed fee based on in-lieu of Exchange Times for the without Foreign Exchange max S$100) S$120) remitting Currency (min S$25, various types of (Same/Third Party) max S$120) Please currencies refer to Debit from 1/8% commission Where Applicable 1/8% Commissionin-lieu Not Applicable of Exchange Flat fee of S$25 Times for the Flat fee of S$25 table of Cut-Off Foreign Debit from Currency Account (min 1/8% S$10, commission Fixed Where fee Applicable based on without Foreign Currency Foreign Exchange Account max (min S$120) S$10, remitting Fixed fee based Currency on (min S$25, various types of (Same/Third with Foreign Party) Exchange max S$120) remitting Currency max S$120) currencies (Same/Third Party) Debit from 1/8% commission Where Applicable Not Applicable Flat fee of S$25 Foreign Currency Account (min S$10, Fixed fee based on with Foreign Exchange max S$120) remitting Currency 1 Fixed (Same/Third agent fee for Party) TT in JPY is only applicable for amount up to JPY100 million. Additional 3 rd party bank charges will be applicable for amount more than JPY100 million. 2 Commission-in-lieu of exchange is applicable when there is no foreign exchange involved. 1 Fixed agent fee for TT in JPY is only applicable for amount up to JPY100 million. Additional 3 rd party bank charges will be applicable for amount more than JPY100 million. 2 Commission-in-lieu of exchange is applicable when there is no foreign exchange involved. SUBMISSION CUT-OFF TIMES FOR TELEGRAPHIC TRANSFER Currency Submission Cut-Off Time Process for Value SUBMISSION CUT-OFF TIMES FOR TELEGRAPHIC TRANSFER AUD 9.30am Same Day BND 1.00pm Same Day Currency Submission Cut-Off Time Process for Value CAD 4.30pm Same Day AUD CHF 9.30am 4.30pm Same Day BND DKK 1.00pm 4.30pm Same Day CAD EUR 4.30pm 5.00pm Same Day CHF GBP 4.30pm 5.00pm Same Day DKK HKD 4.30pm 3.30pm Same Day EUR JPY 5.00pm 9.30am Same Day GBP NOK 5.00pm 4.30pm Same Day HKD NZD 3.30pm 9.30am Same Day JPY SEK 9.30am 4.30pm Same Day NOK SGD 4.30pm Same Day NZD USD 9.30am 6.00pm Same Day SEK 4.30pm Same Day For all SGD other currencies, transactions 4.30pmreceived before cut-off Same time Dayof 4:30pm will be USD processed same day for 6.00pm next day value. Same Day For all other currencies, transactions received before cut-off time of 4:30pm will be processed same day for next day value. Information updated as of 4 May The fees, charges and cut-off times are subject to change from time to time. Information updated as of 4 May The fees, charges and cut-off times are subject to change from time to time. 137 of 140

138 Telegraphic Transfer Account Holder FAST DESCRIPTION/CHARGES (Fast And Secure Transfers) COMMISSION - pay/collect AGENT FEES in S$, up to S$10,000/S$50,000 CABLErespectively. CUT-OFF 24x7, TIMES 365 days 1 COMMISSION IN-LIEU Account Holder OF EXCHANGE 2 CHARGE (MON FRI) Debit DESCRIPTION from SGD Account CHARGES 1/8% commission Where Applicable (Same/Third Party) (min S$10, Fixed fee based on max S$100) remitting Currency FAST S$5 per transaction Debit from 1/8% commission Where Applicable Foreign Currency Account (min S$10, Fixed fee based on without Foreign Exchange max S$120) remitting Currency MEPS (Same/Third (MAS Electronic Party) Payment System) Account Holder Debit from 1/8% commission Where Applicable MEPS Foreign is an Currency online Singapore Account Dollar (min S$10, (SGD) inter-bank Fixed payment fee based on and with settlement Foreign Exchange system. Usually max used S$120) for larger sums remitting of Currency transaction, (Same/Third which Party) allows same day value transfer of funds. Not Applicable 1/8% Commissionin-lieu of Exchange (min S$25, max Cashier s S$120) Order Not Applicable Account Holder Flat fee of S$25 Flat fee of S$25 Flat fee of S$25 Please refer to table of Cut-Off Times for the various types of currencies DESCRIPTION CHARGES CUT-OFF TIMES (MON FRI) DESCRIPTION CHARGES CUT-OFF TIMES (MON FRI) 1 Fixed agent fee for TT in JPY is only applicable for amount up to JPY100 million. Additional 3 rd party bank charges will be applicable for amount more than Per JPY100 Transfer million. 2 Commission-in-lieu S$20 flat of exchange 4.30pm is applicable when there is Payable no foreign to exchange involved. S$5 per Cashier s 5pm Own Name or Third Party Order SUBMISSION CUT-OFF TIMES FOR TELEGRAPHIC TRANSFER Own Account Transfer Account Holder Currency Submission Cut-Off Time Process for Value Internal Funds Transfer Account Holder DESCRIPTION AUD BND CHARGES 9.30am 1.00pm CUT-OFF Same TIMES Day (MON FRI) Same Day Payable CAD to Own CHF Name Free 4.30pm 4.30pm 5.30pm Same Day Same Day DKK 4.30pm Same Day EUR 5.00pm Same Day Demand Draft GBP 5.00pm Same Day Account Holder HKD 3.30pm Same Day DESCRIPTION JPY 9.30am COMMISSIONSame Day NOK 4.30pm Same Day NZD 9.30am Same Day Debit SEK from 4.30pm 1/8% commission Same Day SGD Accounts (min S$15, SGD 4.30pm Same Day max S$100) USD 6.00pm Same Day DESCRIPTION CHARGES CUT-OFF TIMES (MON FRI) Payable to Third Party OCBC A/C COMMISSION IN-LIEU OF EXCHANGE 1 N.A. Free 6pm POSTAGE CUT-OFF TIMES 2 (MON FRI) If Applicable Debit from Foreign 1/8% commission Not Applicable For all other currencies, transactions received before cut-off time of 4:30pm will Currency be processed Accounts same day for next day value. (min S$10, with Foreign Exchange max S$120) If Applicable 5pm Debit from Foreign Currency Account without Foreign Exchange 1/8% commission (min S$10, max S$120) 1/8% Commissionin-lieu of Exchange (min S$25, max S$120) If Applicable 1 Commission-in-lieu of exchange is applicable when there is no foreign exchange involved. 2 Outward DD to banks in Singapore for USD, GBP and HKD will be processed same day value. For all other currencies it will be processed next working day. Information updated as of 4 May The fees, charges and cut-off times are subject to change from time to time. Information updated as of 4 May The fees, charges and cut-off times are subject to change from time to time. 138 of 140

139 Telegraphic Transfer Account Holder GIRO DESCRIPTION/CHARGES COMMISSION AGENT FEES Remitting US Dollars to OCBC Bank Singapore 1 COMMISSION IN-LIEU CABLE CUT-OFF TIMES This is a service that is designed for the electronic transfer of OF For EXCHANGE remittance 2 in US dollars CHARGE to OCBC Bank (MON Singapore FRI) in favour high-volume, low-value transactions. You are encouraged to submit of your account with us, kindly advise your remitter or remitting your Debit GIRO from transactions SGD Account at least 1/8% 1 day commission prior to the Where Value Date Applicable or bank to pay as follows. Indicate the account name and account Not Applicable Flat fee of S$25 earlier (Same/Third before the Party) cut-off time (min listed S$10, below: Fixed fee based on number accordingly. max S$100) remitting Currency Beneficiary Bank Oversea-Chinese Banking Corporation Limited Please refer to Debit DESCRIPTION from CHARGES 1/8% commission CUT-OFF Where Applicable TIMES 1/8% Commissionin-lieu of Exchange Flat fee of S$25 Singapore table of Cut-Off Foreign Currency Account (min S$10, (MON Fixed fee FRI) based on Swift Code: OCBCSGSG Times for the without Foreign Exchange max S$120) remitting Currency (min S$25, CHIPS UID: various types of (Same/Third Party) max S$120) GIRO Payment S$0.20/ item 6pm currencies Intermediary Bank Debit GIRO from Collection S$0.20/ 1/8% item commission 6pm Where Applicable Not JP Applicable Morgan Chase Bank, Flat New fee York of S$25 Foreign Currency Account (min S$10, Fixed fee based on New York, USA Returned with Foreign GIRO Exchange max S$120) remitting Currency Swift Code: CHASUS33 (Same/Third Party) ABA Routing No.: FW u 1 50 items S$0.50/item NA CHIPS UID: CP0002 u items S$0.70/item NA 1 Fixed agent fee for TT in JPY is only applicable for amount up to JPY100 million. Additional 3 rd party bank charges will be applicable for amount more than ujpy million. 500 items 2 Commission-in-lieu S$1.00/itemof exchange NA is applicable when there is no foreign exchange involved. u 501 & above S$1.50/item NA SUBMISSION CUT-OFF TIMES FOR TELEGRAPHIC TRANSFER Bill Payment Currency Submission Cut-Off Time Process for Value DESCRIPTION AUD BND 9.30am CHARGES 1.00pm CUT-OFF Same DayTIMES (MON Same Day FRI) CAD 4.30pm Same Day Bill Payment CHF Free 4.30pm 9.30pm Same Day DKK 4.30pm Same Day EUR 5.00pm Same Day Stop Payment GBP 5.00pm Same Day Stop payment for any mode of transaction is to be made in writing to the HKD Relationship Manager 3.30pm or Branch of account. Same Day JPY 9.30am Same Day Please note that once the transaction has been approved by the customer NOK via electronic means, 4.30pmany request to cancel, Same Day withdraw or amend NZD such transaction 9.30am shall be undertaken by Same the Bank Day on a best effort basis and subject to such conditions as the Bank may impose. SEK 4.30pm Same Day No refunds shall be made until proceeds have been received by the Bank. SGD 4.30pm Same Day USD 6.00pm Same Day STOP PAYMENTS CHARGES For all other currencies, transactions received before cut-off time of 4:30pm will be processed same day for next day value. Stop Cheque S$15 per cheque (S$30 if via Branch) (SGD A/C) Stop Cheque (USD A/C) US$10 per cheque Information updated as of 4 May The fees, charges and cut-off times are subject to change from time to time. Information updated as of 17 March The fees, charges and cut-off times are subject to change from time to time. 139 of 140

140 32 Glossary e-statement CSV header details S. NO FIELD 1 AccountNumber 2 DebtAccCcy 3 OpeningBalance 14. Glossary 4 ClosingBookBalance e-statement CSV header details 5 ClosingAvailBalance S/N 6 Field TotalCreditAmount 1 7 AccountNumber TotalCreditCount 2 DebtAccCcy 8 StatementDate 3 OpeningBalance 4 9 ClosingBookBalance TotalDebitCount 510 ClosingAvailBalance TotalDebitAmount 6 TotalCreditAmount 11 HoldAmount 7 TotalCreditCount 812 StatementDate StmtDetValuedate 913 TotalDebitCount PostDate 1014 TotalDebitAmount DebitAmount 11 HoldAmount 1215 StmtDetValuedate CreditAmount 1316 PostDate TransTypeCode 1417 DebitAmount Your Reference 15 CreditAmount Number/SupplementryDetails 16 TransTypeCode 18 Your Reference StmtDetInfoToAcctOwner 1719 Number/SupplementryDetails Bank Reference Number 18 StmtDetInfoToAcctOwner 19 Bank Reference Number 20 Additional Details 20 Additional Details e-statement CSV sample format for reference e-statement CSV sample format for reference 140 of 140

141 Oversea-Chinese Banking Corporation Limited 65 Chulia Street OCBC Centre Singapore Co.Reg.No.: W V3.0 10/2013 Version OCBC Bank. All Rights Reserved Co.Reg.No.: W