Transactions User Guide (Internet)

Transcription

1 Version Oct 2011 Pg 1 of 256

2 Table of Contents Purpose Transaction Flow Overview Bulk Import Import Batch Instructions Create Transaction From Template Copy Instructions Manual Transaction Creation, Template Creation & Quick Payments Transaction Creation Amount Priority Capability For Cross Border Payments Save Transaction As Template Batch Instruction Add to Existing Batch Quick Payments Template Status Unique Fields In The Payment Templates Cheque Payment Template (Applicable to TH payment centre only) MT103 - Telegraphic Transfer Edit Instructions Edit / Complete Instructions Edit Batched Instructions Global Payment Solutions - GPS Cross Border Transactions Creation Cross Border Cheque Cross Border Payroll Cross Border Direct Credit Cross Border Book Transfer Cross Border Real Time Settlement Unique Fields in Global Payment Solutions (GPS) Templates Destination Country On Behalf of Information Exchange Details Date Priority Amount Priority Request For Quote (RFQ) During Send to Bank Stage RFQ For Telegraphic Transfer RFQ For Local Bank Transfer / Book Transfer / Book Transfer /Direct Credit / International Bank Cheque / Local Bank Cheque Send To Bank With The Option To Perform RFQ Check RFQ Status E&I Research Transaction Search Transaction New Investigation Stop Payment / Manual Amend Payment / Related Trade Banking LC Issuance Version Oct 2011 Pg 2 of 256

3 10.2. LC Amendment Shipping Guarantees Guarantee Issuance Guarantee Amendment Messages To Bank Document Manager Transactions Document Manager- Create a New Document Document Manager- Documents Maintenance - Edit Document Document Manager- Track Documents Document Manager- Create a Profile for L/C Issuance or Amendment Document Manager- Create a Profile for Payment Instruction Document Manager- View and Edit a Profile Document Manager- Group Documents by Running a Profile Document Manager Templates - Create a Template Document Manager Templates - Create New Document from Template My Settings - View Documents My Settings - View Documents List My Settings - Create a View My Settings - Edit a View My Settings - Manage Personal Tags My Settings - Create Customised Columns My Settings - View Settings My Settings - Your Notification and Alert Settings Document Manager Administrations - Maintain Auto-Grouping Profiles Document Manager Administrations - Manage Company Labels Document Manager Administrations - Manage Company Code Lists Document Manager Administrations - Company Logos & Signatures Document Manager Administrations - Import Address Book Contacts Document Manager Administrations - Company Address Book Document Manager Administrations - L/C Template Settings Utilities - Upload a File Utilities - View an Uploaded File Utilities - View Received files Supply Chain Financing (SCF) Supplier Finance / Buyer Finance Create Request For Finance (RFF) using existing documents Create Request For Finance (RFF) Manually Search Request For Finance (RFF) PO Ledger Invoice Ledger Receivable Services Add to Pool Create RFF Pool Based Search Request For Finance (RFF) Invoice Ledger Invoices submitted to pool Pooled Batched Schedule Inquiry View all RFF Version Oct 2011 Pg 3 of 256

4 Appendix 1 Standard Chartered Bank Singapore - Straight2Bank FX Payments Currency Reference Document Appendix 2 Standard Chartered Bank Hong Kong Straight2Bank FX Payments Currency Reference Document Disclaimer This document is issued by Standard Chartered Bank ( SCB ). While all reasonable care has been taken in preparing this document, no responsibility or liability is accepted for any errors of fact, omission or for any opinion expressed herein. You are advised to exercise your own independent judgment (with the advice of your professional advisers as necessary) with respect to the risks and consequences of any matter contained herein. SCB expressly disclaims any liability and responsibility for any losses arising from any uses to which this document is put and for any errors or omissions in this document. This document contains information that is proprietary to SCB and should not be circulated to third parties without SCB s prior written approval. Version Oct 2011 Pg 4 of 256

5 Purpose The Transactions Easy Reference Guide has been created with the intention in showing users the various quick and easy steps in creating transactions with the used of bulk import, templates and copy functions. 1. Transaction Flow Overview The flow chart below gives you an overview of the transaction flow in Straight2Bank. * * Refer to Approval Easy Reference Guide for Authorisation of Batched Transactions and Sending Instructions to Standard Chartered. Version Oct 2011 Pg 5 of 256

6 2. Bulk Import 2.1. Import This capability allows you to import field of incomplete instructions into Straight2Bank. Step 1: Select Transactions / Utilities / Bulk Import Step 2: Select the correct file type. Eg. Payment. Select the correct template. Enter description. Click Browse to select the file for import. Click Import Version Oct 2011 Pg 6 of 256

7 Imported Transactions will be in Complete OR Incomplete status Take note of the Import Reference. After import, imported transactions will be in Complete status. However imported transaction with discrepancy will be captured in Incomplete status found in the Payment Statistic table with Import Reference tagged against the transaction. Proceed to make the required amendment to the transaction(s) and save it as Complete. Version Oct 2011 Pg 7 of 256

8 2.2. Batch Instructions Step 1: Select Transactions Click Payments Step 2: Click Batch Instructions Step 3: Filter by Import Reference Enter Import Reference No Click Filter Version Oct 2011 Pg 8 of 256

9 Step 4: To select All instructions for batching, click on the box as indicated. OR To select Individual instructions for batching, click against the respective instructions. Click Batch Selected Instructions OR Auto Batch Instructions or Add to Existing Batch Version Oct 2011 Pg 9 of 256

10 3. Create Transaction From Template For recurring instructions, it can be created from the transaction templates which you have saved earlier. Step 1: Click on Use Template from the drop down Step 2: Select the required approved template. Click Load Template. Version Oct 2011 Pg 10 of 256

11 Step 3: Make the required changes in to the respective fields that is not locked under: Main Information ( = Locked Field, = Unlocked Field ) Version Oct 2011 Pg 11 of 256

12 Invoices Instructions Version Oct 2011 Pg 12 of 256

13 Click Complete Transaction Proceed to perform one of functions the below: o Add to Existing Batch OR o Batch Instruction OR o Edit Instruction OR o Delete Instruction OR o Copy Instruction OR o Print Instruction OR Version Oct 2011 Pg 13 of 256

14 4. Copy Instructions Instead of creating instructions from scratch. You may copy instructions, which you have created earlier from all the status shown in the Statistics Table: Perform the steps illustrated below using payment module as an example: Step 1: Click on any of the status counter in the Payment Statistic Version Oct 2011 Pg 14 of 256

15 Click against the transaction you wish to copy. Select Copy Selected Items Click OK Click Back To Payments Click on the counter for Incomplete status Version Oct 2011 Pg 15 of 256

16 Click on the Payment Reference Version Oct 2011 Pg 16 of 256

17 Click on Complete Transaction after verifying the payment information Version Oct 2011 Pg 17 of 256

18 Once instruction is in Complete status, proceed to: Batch Instruction to create a new batch OR Add To Existing Batch Version Oct 2011 Pg 18 of 256

19 5. Manual Transaction Creation, Template Creation & Quick Payments Transaction Creation Example: Create A Payment Instruction. Step 1: Move cursor to Cash Management, Transactions. Click on the relevant transaction types eg. Telegraphic Transfer Version Oct 2011 Pg 19 of 256

20 The Payment template for Telegraphic Transfer will be launched. The initiation steps are illustrated below: Step 1) Enter Customer Reference if applicable. Step 2) Select Payment Center Company Name Debit Account Payment / Value Date Step 3) Click Search Payees/Beneficiaries. You will be given the options to: Select existing Payee/ Beneficiary form the list OR Create New Payee/Beneficiary Version Oct 2011 Pg 20 of 256

21 Step 3a) To Create New Payee/ Beneficiary Enter information for Mandatory Fields Populate the Non Mandatory Fields if required Click Save OR Step 3b) Select existing Payee/ Beneficiary form the list Click to select Payee / Beneficiary from the list Click Use This Payee / Beneficiary Version Oct 2011 Pg 21 of 256

22 Based on Step 3a or Step 3b performed, the payee information will be captured. Step 4) Select Payment Currency. Enter the Payment Amt. Step 5) Click Next Others See section for Amount Priority Capability. This will bring you to the Exchange Details. Step 6) Select one of the options: Request For Quote At Send to Bank (New) This option allows you to book FX when you perform Send to Bank and is only applicable to the non restricted currencies pair selected. Use Existing FX Contract Assign FX Later OR Step 6) When performing a cross currencies payment and you have selected to pay out in restricted in currencies eg. THB that does not support RFQ, the Exchange Details section will only show: Let Bank Assign Rate Use Existing FX Contract Assign FX Later Eg. Currencies pair that does not support Version Oct 2011 Pg 22 of 256

23 Step 7) Specify the bearer for Local & Overseas Charges. Click on to expand the sections for Payment Details and Payment Memos to enter applicable information for the 2 sections. Step 8: Enter the Payment Details and/or Payment Memos if applicable. Version Oct 2011 Pg 23 of 256

24 This is fully populated new TT Screen. From here, you can proceed to enter the Invoice + Instructions if applicable. Version Oct 2011 Pg 24 of 256

25 Step 9: Invoices Click Invoices Select Invoice Column 2 or 4 or Custom Click Invoice Details Click Add Version Oct 2011 Pg 25 of 256

26 Enter Invoice Reference Enter Invoice Description Select Invoice Date Enter Invoice Amount Click Save & Add Click Save Version Oct 2011 Pg 26 of 256

27 Step 10 : Instructions (Only if applicable) Click on Instructions Tab Specify the Trans Type Code, Instruction Codes and Regulatory Reporting if required. From here, you can perform the tasks as indicated below. This button helps the user to print the transaction. This button helps the user to save the information entered as a template which can be accessed and used later. This button helps the user to save the entered information as a draft which can be accessed later and released once all the required fields are completely filled in. Clicking this button finishes the data entry process for batching. The system will not allow you to complete if you have not entered all the mandatory fields. Version Oct 2011 Pg 27 of 256

28 Amount Priority Capability For Cross Border Payments This feature allows you the option to make Straigh2Bank Web cross border payments in indicating the amount either in Payment Currency or Debit Currency. Payment Amount Priority Under Payment Amount Priority* - the cross border payment will be paid out in currency specified in the currency field. Example Cross border payment will be in GBP1/-, debited from the HKD Account. * Cross border payments in Straight2Bank Web will be automatically defaulted to Pay Amount Priority. Debit Amount Priority Under the Debit Amount Priority the cross border payment will be paid in debit currency equivalent. Example HKD100/- will be debited from HKD Account fro the cross border payment. Beneficiary will receive the payment in GBP amount equivalent to HKD/-. : For Debit Amount Priority, the Payment Amount + Net Amount will be displayed as ZERO until a FX Contract is chosen. Straight2Bank Web does not support System Rate for debit amount priority payments. Version Oct 2011 Pg 28 of 256

29 Save Transaction As Template Step 11: From Main Information page Check on the to lock the respective fields for changes that are not allowed before saving the payment template. Click Save as Template. Version Oct 2011 Pg 29 of 256

30 Enter template name Click Public Template if this template is to be used by all users Click Save Click Close If Dual Control for template has been switched on at group level, the Public Template saved need to be submitted for approval before it can be used. Meaning only template in Approved status can be used. (See section for viewing templates status.) Version Oct 2011 Pg 30 of 256

31 Step 12: Click Complete Other Functions: Print Instruction which prints a copy of the instruction; Save as Draft which saves this instruction with the status "incomplete"; Cancel which takes you back to the main page of the Payments module; Clear which clears all information you have already entered for this instruction. Once payment is in Complete status, proceed to: Batch Instruction to create a new batch OR Add to Existing Batch Version Oct 2011 Pg 31 of 256

32 Batch Instruction When select Batch Instruction - a new batch will be created. Step 12: Click Back To Payment This will bring you to the Make New Payment screen to create the next payment instruction. Version Oct 2011 Pg 32 of 256

33 Add to Existing Batch When click on Add to Existing Batch Step 13: Select the batch no from the drop down list for adding the instruction to the existing batch. Click Save Version Oct 2011 Pg 33 of 256

34 Step 14: Click Back To Payment This will bring you to the Make New Payment screen to create the next payment instruction. Version Oct 2011 Pg 34 of 256

35 Quick Payments The Quick Payments feature will allow the user to create multiple instructions from the approved templates in one single screen and submit them in one click. Step 1: Move cursor to Cash Management, Transactions. Click on Quick Payments Step 2 Click Add Version Oct 2011 Pg 35 of 256

36 Step 3 Click on button. Step 4 Select the relevant template & click Use This Template. Version Oct 2011 Pg 36 of 256

37 Step 5 You can make changes to the fields that are not grey out. When click on button, this will allow you to add on another template by perform Step 3, Step 4 & Step 5 illustrated above Version Oct 2011 Pg 37 of 256

38 Version Oct 2011 Pg 38 of 256

39 When click on button, the information will be saved. When click on button, the information will be cleared. Version Oct 2011 Pg 39 of 256

40 When click on button, the information will be removed. Version Oct 2011 Pg 40 of 256

41 The button will replicate the item selected. Version Oct 2011 Pg 41 of 256

42 The button will remove the item selected. Version Oct 2011 Pg 42 of 256

43 Step 6 Select the items Click Save Click Yes Click Back To Payments Version Oct 2011 Pg 43 of 256

44 Template Status If Dual Control is applicable after payment template creation (See section 5.1.3), below are various navigation steps under the payment homepage to view list of payment templates details. Payment Homepage - Under the payment homepage, user can view all templates status from:- Manage Templates Search Payment Template Template Statistic Version Oct 2011 Pg 44 of 256

45 Manage Templates Click Manage Templates and the list of payment templates status will be launched. Version Oct 2011 Pg 45 of 256

46 Search Payment Templates Perform Payment Templates search for status equal to Pending Approval and click Search. The search results will be listed accordingly. Version Oct 2011 Pg 46 of 256

47 Template Statistics Click on the number next to the status for viewing the list. Version Oct 2011 Pg 47 of 256

48 5.2. Unique Fields In The Payment Templates Cheque Payment Template (Applicable to TH payment centre only) Corporate & Local Bank cheque payments, you can specify the documents that the payee must present at the pickup location in order to receive the cheque. To do this, simply click on the "Document Checklist" option. On the resulting pop-up screen, you can specify which documents the payee need to present, as well as the number of copies required. You can use all available documents by selecting the "Use all Available Documents" checkbox. Once you have specified which documents are required, click on the "Save" button; Version Oct 2011 Pg 48 of 256

49 MT103 - Telegraphic Transfer By clicking Instructions, You can input specific set of instructions and information categorized below. Version Oct 2011 Pg 49 of 256

50 Click on Codeword Definitions for complete listing on Version Oct 2011 Pg 50 of 256

51 6. Edit Instructions 6.1. Edit / Complete Instructions This function allows you to edit instructions in status listed below: Awaiting FX Incomplete Complete Step 1: Click Edit / Complete Instructions Step 2: Double Click on the Payment Reference of the transaction for edit Version Oct 2011 Pg 51 of 256

52 Step 3: Make changes to the fields applicable and click Complete Transaction Version Oct 2011 Pg 52 of 256

53 Once payment is in Complete status, proceed to: Batch Instruction to create a new batch OR Add to Existing Batch Version Oct 2011 Pg 53 of 256

54 6.2. Edit Batched Instructions The Edit / Undo Batched function allows you to perform edit to an instruction in Batched status. Step 1: Click Edit / Undo Batches Step 2: Tick against the Batch Reference to be edited Click Edit Batch Version Oct 2011 Pg 54 of 256

55 Step 3: Click to select the transaction for edit Click Remove Instruction(s) From Batch Step 4: Click Back To Payments Step 5: Click Edit / Complete Instructions Version Oct 2011 Pg 55 of 256

56 Step 6: Tick against the transaction to be edited Click Edit Instruction Version Oct 2011 Pg 56 of 256

57 Step 7: Edit the fields applicable Click Complete Transaction Version Oct 2011 Pg 57 of 256

58 Once instruction is in Complete status, proceed to: Batch Instruction to create a new batch OR Add to Existing Batch Step 8: Select the batch no from the drop down list for adding the instruction to the existing batch. Click Save Step 9: Click Back To Payments Version Oct 2011 Pg 58 of 256

59 7. Global Payment Solutions - GPS GPS can be initiated from SCB accounts held in Bahrain, Botswana, Hong Kong, Kenya, Oman, Philippines, Qatar, Singapore, South Africa, UAE, Uganda and Zambia only Cross Border Transactions Creation To Initiate GPS instruction. Move cursor to Cash Management, Transactions, Payment Click on the relevant Cross Border Transaction Types o Cross Border Cheque o Cross Border Payroll o Cross Border Direct Credit o Cross Border Book Transfer o Cross Border Real Time Settlement Version Oct 2011 Pg 59 of 256

60 Cross Border Cheque To create a Cross Border Cheque, populate fields in the template shown below where mandatory fields are indicated by. Version Oct 2011 Pg 60 of 256

61 This button helps the user to print the transaction. Refer to the relevant pages for steps in:- 1) Creating Payee / Beneficiary 2) Selecting existing Payee / Beneficiary 3) Assigning Invoice 4) Saving transaction as template 5) Batching Instruction 6) Adding a transaction to an existing batch 7) Edit / Complete instruction 8) Edit Batched instruction 9) Create On Behalf of Information 10) Exchange Details This button helps the user to save the information entered as a template which can be accessed and used later. This button helps the user to save the entered information as a draft which can be accessed later and released once all the required fields are completely filled in. Clicking this button finishes the data entry process for batching. The system will not allow you to complete if you have not entered all the mandatory fields. Version Oct 2011 Pg 61 of 256

62 Cross Border Payroll To create a Cross Border Payroll, populate fields in the template shown below where mandatory fields are indicated by. This button helps the user to print the transaction. This button helps the user to save the information entered as a template which can be accessed and used later. This button helps the user to save the entered information as a draft which can be accessed later and released once all the required fields are completely filled in. Clicking this button finishes the data entry process for batching. The system will not allow you to complete if you have not entered all the mandatory fields. Version Oct 2011 Pg 62 of 256

63 Refer to the relevant pages for steps in:- 1) Creating Payee / Beneficiary 2) Selecting existing Payee / Beneficiary 3) Assigning Invoice 4) Saving transaction as template 5) Batching Instruction 6) Adding a transaction to an existing batch 7) Edit / Complete instruction 8) Edit Batched instruction 9) Create On Behalf of Information 10) Exchange Details Version Oct 2011 Pg 63 of 256

64 Cross Border Direct Credit To create a Cross Border Direct Credit, populate fields in the template shown below where mandatory fields are indicated by. This button helps the user to print the transaction. This button helps the user to save the information entered as a template which can be accessed and used later. This button helps the user to save the entered information as a draft which can be accessed later and released once all the required fields are completely filled in. Clicking this button finishes the data entry process for batching. The system will not allow you to complete if you have not entered all the mandatory fields. Version Oct 2011 Pg 64 of 256

65 Refer to the relevant pages for steps in:- 1) Creating Payee / Beneficiary 2) Selecting existing Payee / Beneficiary 3) Assigning Invoice 4) Saving transaction as template 5) Batching Instruction 6) Adding a transaction to an existing batch 7) Edit / Complete instruction 8) Edit Batched instruction 9) Create On Behalf of Information 10) Exchange Details Version Oct 2011 Pg 65 of 256

66 Cross Border Book Transfer To create a Cross Border Book Transfer, populate fields in the template shown below where mandatory fields are indicated by. This button helps the user to print the transaction. This button helps the user to save the information entered as a template which can be accessed and used later. This button helps the user to save the entered information as a draft which can be accessed later and released once all the required fields are completely filled in. Clicking this button finishes the data entry process for batching. The system will not allow you to complete if you have not entered all the mandatory fields. Version Oct 2011 Pg 66 of 256

67 Refer to the relevant pages for steps in:- 1) Creating Payee / Beneficiary 2) Selecting existing Payee / Beneficiary 3) Assigning Invoice 4) Saving transaction as template 5) Batching Instruction 6) Adding a transaction to an existing batch 7) Edit / Complete instruction 8) Edit Batched instruction 9) Create On Behalf of Information 10) Exchange Details Version Oct 2011 Pg 67 of 256

68 Cross Border Real Time Settlement To create a Cross Border Real Time Settlement, populate fields in the template shown below where mandatory fields are indicated by. This button helps the user to print the transaction. This button helps the user to save the information entered as a template which can be accessed and used later. This button helps the user to save the entered information as a draft which can be accessed later and released once all the required fields are completely filled in. Clicking this button finishes the data entry process for batching. The system will not allow you to complete if you have not entered all the mandatory fields. Version Oct 2011 Pg 68 of 256

69 Refer to the relevant pages for steps in:- 1) Creating Payee / Beneficiary 2) Selecting existing Payee / Beneficiary 3) Assigning Invoice 4) Saving transaction as template 5) Batching Instruction 6) Adding a transaction to an existing batch 7) Edit / Complete instruction 8) Edit Batched instruction 9) Create On Behalf of Information 10) Exchange Details Version Oct 2011 Pg 69 of 256

70 7.2. Unique Fields in Global Payment Solutions (GPS) Templates Destination Country Destination Country field is required for Cross Border Direct Credit, Payroll, Book Transfer and Real time settlement. Destination country will determine the payment currency for the GPS payment types On Behalf of Information On Behalf of Information is only required if the original remitter is not the debit account holder. To ensure that originator payer information is captured in the payment, On Behalf of information of a total 9 fields is provided. Version Oct 2011 Pg 70 of 256

71 Exchange Details Exchange details have option of Rate Type and Delivery Option. For all cross currency GPS payments customer need to select Rate Type - Deal@Best* and Delivery Option Same Day, Next Day or. If payment is same currency then Rate Type field will be defaulted to Not Applicable. If there is no selection available for Delivery Options field, it means that the currency pair is not supported for the payment. * :- Exchange rate will not be available before the GPS transaction is processed. Deal@ Best rates are FX rate offered to the customer at a pre-agreed FX spread Date Priority Date Priority allows customer to choose either Debit or Payment date priority. This new feature gives customer the additional option to determine the actual settlement date of the beneficiary. Version Oct 2011 Pg 71 of 256

72 Amount Priority Amount Priority allows customer the option to make the GPS payment indicating the amount either in debit or payment currency. This new feature gives customer the option to pay beneficiaries in debit currency equivalent. Version Oct 2011 Pg 72 of 256

73 8. Request For Quote (RFQ) During Send to Bank Stage You can now perform an optional feature - Request For Quote (RFQ) for the supported cross currencies* transactions initiated out of accounts maintained with Standard Chartered Bank Hong Kong and Singapore for the list of Straight2Bank Web Payment Types listed below: *RFQ will be available during Send To Bank stage for supported cross currencies pair only. Paying out in restricted currencies eg. MYR, option for RFQ will not be available. *Appendix 1 provides an overview of currencies offered by Standard Chartered Bank when making Cross Currency payments over Straight2Bank from Singapore based accounts denominated in USD, EUR, GBP, HKD, and SGD. *Appendix 2 provides an overview of currencies offered by Standard Chartered Bank when making Cross Currency payments over Straight2Bank from Hong Kong based accounts denominated in USD, EUR, GBP, HKD, and SGD. : Straight2Bank Web user must be given the RFQ function access right to perform RFQ if not the RFQ option will not be available to the user during the Send To Bank stage RFQ For Telegraphic Transfer Refer to Section Pg RFQ For Local Bank Transfer / Book Transfer / Book Transfer /Direct Credit / International Bank Cheque / Local Bank Cheque When you are making cross currencies payments the Straight2Bank Web Payment Types listed below, the new Exchange Details section will be shown. 1. Local Bank Transfer 2. Book Transfer 3. Direct Credit 4. International Bank Cheque 5. Local Bank Cheque Version Oct 2011 Pg 73 of 256

74 Local Bank Cheque Screen will be used for illustration purpose as the Exchange Details section reflected will be the same for 1.Local Bank Transfer, 2.Book Transfer, 3.Direct Credit and 4.International Bank Cheque when making cross currencies payment. Paying out from a HKD Account. Payment amount is in USD. By indicating Yes for Do you want to assign FX rate now? and indicating No for Do you have an FX Contract? This will allow you to perform an optional feature Request For Quote (RFQ) for the supported cross currencies pair when performing the Send to Bank function see section 8.3. Version Oct 2011 Pg 74 of 256

75 8.3. Send To Bank With The Option To Perform RFQ When perform Send to Bank the user will get to see Request For Quote will be available for supported cross currencies pair. : Paying out in restricted currencies eg. MYR Request For Quote (RFQ) will not be available. User can perform the one of the options below : Option One - Let the bank assign system rate ie click on Send To Bank without clicking on Request For Quote. Step 1) Select the transactions without clicking on the Request For Quote applicable to the batches. Step 2) Click Send To Bank. OR Version Oct 2011 Pg 75 of 256

76 Option Two Click Request For Quote and click Send To Bank Step 1) Click request For Quote. Step 3) Select the Batches Step 4) Click Send To Bank. Step 2a) Click Request For Quote. Step 2b) Rate will be quote and Held for 20 seconds; Click Accept and Send to Bank or Click Cancel to return to Step 1 Version Oct 2011 Pg 76 of 256

77 8.4. Check RFQ Status When the user performs Request For Quote at Send To Bank and if there was no response from the system, user will be prompted to check the status of the deal via the Check RFQ Status under the Payment Tasks bar as illustrated below. : Straight2Bank Web user must be given the RFQ function access right to perform RFQ if not the Check RFQ Status will not be available to the user. Click Check RFQ Status Select from the drop down list of Batch Reference where the RFQ was not successful. Click. If the FX rate was successfully booked, the batches will be sent to bank immediately and the confirmation screen below will be displayed. If the FX rate was not booked, then the user will have the below options: o User can skip the RFQ process by clicking on the No button, in which case, the batch will sent as D@B (system rate). Version Oct 2011 Pg 77 of 256

78 OR o User can request for another quote by clicking on the Yes button and o User will be taken back to the request for quote screen. From here, the system will follow the normal RFQ steps as illustrated in Section 8.3 Option 2. Version Oct 2011 Pg 78 of 256

79 9. E&I Straight2Bank Web E&I tool provides enhanced customer self service facilities to our clients, enabling fast account reconciliation and efficient resolution of customer queries. The E&I module contains three key categories: Research Transaction Search Investigation New Investigation To access E&I module, mouse over to E&I and click on one of the options below Research Transaction or Search Investigation or New Investigation Version Oct 2011 Pg 79 of 256

80 Alternatively, go to E&I landing page directly by:- 1. Click on E&I. 2. This will bring to E&I Tasks Research Investigation Search Investigation New Investigation Others Stop Payment Amend Payment Version Oct 2011 Pg 80 of 256

81 9.1 Research Transaction Enables user to submit investigation on debit or credit transaction on any account the user has access to, regardless of the type of channel (Straight2Bank Web or SWIFT) used to initiate the payment instruction(s). Saved Search Saved Search feature by saving a search that is often replicated, this removes the need for you to repeatedly duplicate input. Steps Click to highlight the search saved previously. Click Run to execute the search. Click Edit to amend the search Click Delete to remove the search from the list. For speedy reconciliation and enquiry resolution, two options are available to research transactions Quick Search & Advance Search: Version Oct 2011 Pg 81 of 256

82 Quick Search This is employed where a single transaction is to be viewed, and the reference number of the payment is known. Steps Select Payment Centre from the drop down list. Specify the Account No Specify Reference No Specify the Transaction Date range Click Search Advanced Search 1. This option allows the user to search for one or more items using multiples if required, e.g. accounts, days, amounts, etc. 2. The user may also view all transactions going across their accounts during the stated period, and/or by type, e.g. credits or debits. 3. This search is flexible, and it is also used where limited information is at hand, e.g. the transaction reference number is unknown. Steps Select Payment Centre from the drop down list. Specify the Account No - (5 accounts over 5 days is permitted, with payment history available up to 1 year if the data exists in CERS). Specify Entry Type Both or Credit or Debit. Specify the Reference Number Optional Specify Search Name Optional Specify Currency Optional Specify Amount range Optional Specify Transaction Date range. Specify value Date range Optional Click Search or Save & Search After clicking on the Search button, the result (up to Max 500 records) will be displayed confirming to the multiple search parameter. Click on Transaction Reference hyperlink to view drill down. Version Oct 2011 Pg 82 of 256

83 Transaction Details will appear onscreen immediately and reflect whether investigation has been opened against this transaction. Version Oct 2011 Pg 83 of 256

84 Click Party Details to display all parties to the transaction Version Oct 2011 Pg 84 of 256

85 Click Messages to view original incoming and outgoing messages related to the transaction. Investigation had been opened against this transaction. By clicking on the View Investigation button in the lower left hand corner of the page, the user will be linked directly to the Search Investigation module of E&I, and able to review all correspondence related to this enquiry case file. Transaction details are immediately displayed onscreen Version Oct 2011 Pg 85 of 256

86 Click Party Details to reveals all parties to the transaction. Click Attachments to view correspondence relating to the enquiry. Click on the Hyperlinks to reveal details. Version Oct 2011 Pg 86 of 256

87 Attachments are displayed in pop up windows -- here a correspondence note (with transaction details remaining onscreen for ready reference). Payment research details are included and available to view. Version Oct 2011 Pg 87 of 256

88 Print / Export / Create Correspondence Print Click button will generate a HTML report Export Click button will export the report as CSV or Excel Format (excluding SWIFT messages, attachments and images). Create Correspondence Click will allow user to create and send correspondence (to SCB Investigations) related to the Investigation Details. On clicking the Create Correspondence button, a pop up window enables user to input narrative text to be submitted to the SCB. The Case ID will be passed along with the Correspondence Text. This functionality is limited to submitting a correspondence text to SCB related to the Investigation Case ID. Version Oct 2011 Pg 88 of 256

89 9.2 Search Transaction Search investigation will be used to determine the status of an existing enquiry. Similar to the transaction research functionality, Search Investigations can be performed using:- Quick Search OR Advance Search Saved Search Saved Search feature by saving a search that is often replicated, this removes the need for you to repeatedly duplicate input. Steps Click to highlight the search saved previously. Click Run to execute the search. Click Edit to amend the search Click Delete to remove the search from the list. Version Oct 2011 Pg 89 of 256

90 Quick Search feature (with enquiry reference number) Steps Select Payment Centre from the drop down list. Specify Reference No Click Search OR Advanced Search feature where varied data may be input. Steps Select Payment Centre from the drop down list. Specify the Account No - (5 accounts over 5 days is permitted, with payment history available up to 1 year if the data exists in CERS). Specify Entry Type Both or Credit or Debit. Specify the Reference Number Optional Specify the Investigation Type - Optional Specify Search Name Optional Specify Currency Optional Specify Amount range Optional Specify Case Creation Date range - Optional Specify Value Date range Optional Select Investigation Status - Optional Click Search or Save & Search Although mandatory fields ( information provided will refine the results list. ) are kept to a minimum, the more Version Oct 2011 Pg 90 of 256

91 All case files meeting the search parameters will display in the Summary listing results. Having located a match with the required transaction, to open and view the file, Click to check the radio against Case ID Click View Details button. The screen will then display the details, giving the same 3 tab options - under Research Investigation., for further drill down as covered earlier Transactions Details Version Oct 2011 Pg 91 of 256

92 Party Details Attachments Version Oct 2011 Pg 92 of 256

93 Print / Export / Create Correspondence Print Click button will generate a HTML report Export Click button will export the report as CSV or Excel Format (excluding SWIFT messages, attachments and images). Create Correspondence Click will allow user to create and send correspondence (to SCB Investigations) related to the Investigation Details. On clicking the Create Correspondence button, a pop up window enables user to input narrative text to be submitted to the SCB. The Case ID will be passed along with the Correspondence Text. This functionality is limited to submitting a correspondence text to SCB related to the Investigation Case ID. Version Oct 2011 Pg 93 of 256

94 9.3 New Investigation There are 2 ways of initiating New Investigations: 1. Directly from a transaction know as IN-CONTEXT 2. Creating a new investigation from scratch, by manually inputting data into a blank screen OUT OF CONTEXT In-Context New Investigation To open an IN-CONTEXT enquiry, first research and display the details screen of the transaction in question Steps Click Research Transaction Perform Quick Search or Advanced Search Version Oct 2011 Pg 94 of 256

95 After clicking on the Search button, the result (up to Max 500 records) will be displayed confirming to the multiple search parameter. Click on Transaction Reference hyperlink to view drill down. Transaction Details will appear onscreen immediately and reflect whether investigation has been opened against this transaction. Having checked that there is no existing enquiry against this transaction, click on the New Investigation button located in the lower left corner of the screen. Checked that there is no existing enquiry against this transaction. Version Oct 2011 Pg 95 of 256

96 New Investigation screen is opened for :- Selection of Investigations Type Mandatory Field ; Input any additional data or comments, including free format narrative, as desired. Click on Submit button. An acknowledgement will be received from SCB immediately, and the file will be available to view in the Current Day s Investigations on the E&I Home Page. Version Oct 2011 Pg 96 of 256

97 Out Of Context New Investigation An Out Of Context investigation is initiated from the New Investigation option. OR All fields are blank, with the exception of the Enquiry Reference number and the date field, which are auto populated. User completes all mandatory fields ( ) and provides any further available information. Where the user includes a transaction reference, a link to the existing transaction is created. Once the form is completed, click on the Submit button. An acknowledgement will be received from SCB immediately, and the file will be available to view in the Current Day s Investigations on the E&I Home Page. Version Oct 2011 Pg 97 of 256

98 9.4 Stop Payment / Manual 199 This function enables users to generate a free form SWIFT message (MT199). After the completion of the Stop Payment / MT199, this will go through the normal Straight2Bank Web transaction approval and submission processes. After which, a SWIFT MT199 - a free format authenticated message will be generated and sent. Stop Payment / MT199 can only be generated for Straight2Bank Web Payments that are under status of 1) Send To Bank, 2) Received and 3) Under Processing. Upon the completion of Straight2Bank Web - Stop Payment / Manual 199, the normal approval, submission and transaction status update processes will follow. Straight2Bank Web - Stop Payment / Manual 199 Inquiry can only be used be used for payments initiated out of Straight2Bank Web only and CANNOT be used for payments initiated out of SWIFT channel. Stop Payment / Manual 199 can be initiated from :- Payments List OR E&I Homepage Payments List Mouse over and click Manual 199 Inquiry Version Oct 2011 Pg 98 of 256

99 E & I Homepage Click E&I Click Stop Payment Version Oct 2011 Pg 99 of 256

100 Stop Payment / Manual 199 Steps Enter Related Reference Mandatory Field Select Message To Mandatory Field Enter Description Mandatory Field Enter Sender Mandatory Field Enter Receiver Enter Message Mandatory Field Click Complete Instruction Upon completion of the Stop Payment / MT199 instruction, the normal transaction approval and submission processes will follow. Version Oct 2011 Pg 100 of 256

101 9.5 Amend Payment / Related 195 This function enables users to generate a SWIFT message ( related MT195). After the completion of the Amend Payment / Related 195, this will go through the normal Straight2Bank Web transaction approval and submission processes. After which, a SWIFT MT195 a free authenticated message will be generated and sent. Amend Payment / Related 195 can only be generated for Straight2Bank Web Payments that are under status of 1) Send To Bank, 2) Received and 3) Under Processing. Upon the completion of Straight2Bank Web - Amend Payment / Related 195, the normal approval, submission and transaction status update processes will follow. Straight2Bank Web - Amend Payment / Related 195 Inquiry can only be used be used for payments initiated out of Straight2Bank Web only and CANNOT be used for payments initiated out of SWIFT channel. Amend Payment / Related 195 can be initiated from :- Payments List OR E&I Homepage Payments List Mouse over and click Related 195 Inquiry Version Oct 2011 Pg 101 of 256

102 E & I Homepage Click E&I Click Amend Payment Version Oct 2011 Pg 102 of 256

103 Amend Payment / Related 195 Steps Select Related Reference from the drop down list. Mandatory Field Enter Description Mandatory Field Select Account. Select Message from the drop down list Mandatory Field Select Message Text from the drop down list Mandatory Field Enter Message Text. This will be pre-formatted text available in Payments Module Mandatory Field Click Complete Instruction Upon completion of the Amend Payment / Related 195 instruction, the normal transaction approval and submission processes will follow. Version Oct 2011 Pg 103 of 256

104 10. Trade Banking LC Issuance Step 1: Navigate and select Trade Transaction Trade Banking LC Issuance LC Issuance can be created through Copy from transaction Copy form template New - manual input Version Oct 2011 Pg 104 of 256

105 Copy From Transaction The customer has to select his Company ID and Company Name from the dropdown and Step 1 : Click Copy from transaction Click Continue Step 2 Click to select a transaction from the list Click Continue Version Oct 2011 Pg 105 of 256

106 The transaction form will inherit all the details from the selected transaction, thus reducing the input time. At the bottom of the page, there are four buttons which are described below. This button helps the user to print that particular page/section. If you are in the All section, the entire LC will be printed. This button helps the user to save the information entered as a template which can be accessed and used later whenever a new LC needs to be issued. This button helps the user to save the entered information as a draft which can be accessed later and released once all the required fields are completely filled in. Clicking this button finishes the data entry process and moves the transaction to the authorizer s queue. The system will not allow you to complete if you have not entered all the mandatory fields. Copy From Template The customer has to select his Company ID and Company Name from the dropdown and Step 1 : Click Copy from Template Click Continue Step 2 : Click to select the template Click Continue The transaction form will inherit all the details from the selected template, thus reducing the input time. At the bottom of the page, there are four buttons which are described below. This button helps the user to print that particular page/section. If you are in the All section, the entire LC will be printed. Version Oct 2011 Pg 106 of 256

107 This button helps the user to save the information entered as a template which can be accessed and used later whenever a new LC needs to be issued. This button helps the user to save the entered information as a draft which can be accessed later and released once all the required fields are completely filled in. Clicking this button finishes the data entry process and moves the transaction to the authorizer s queue. The system will not allow you to complete if you have not entered all the mandatory fields. Version Oct 2011 Pg 107 of 256

108 New - Manual input The customer has to select his Company ID and Company Name from the dropdown and then Step 1 : Click New Click Continue This will bring you to the Import LC Application Screen. The LC particulars are captured in the various fields available under different tabs such as General Information, Party & Shipment, goods, etc. To fill all the details in a single flow click on the 'All' tab. Import LC Input Form Version Oct 2011 Pg 108 of 256

109 Import LC Input Form (Cont d) Version Oct 2011 Pg 109 of 256

110 Import LC Input Form (Cont d) Version Oct 2011 Pg 110 of 256

111 Import LC Input Form (Cont d) At the bottom of the page, there are four buttons which are described below. This button helps the user to print that particular page/section. If you are in the All section, the entire LC will be printed. This button helps the user to save the information entered as a template which can be accessed and used later whenever a new LC needs to be issued. This button helps the user to save the entered information as a draft which can be accessed later and released once all the required fields are completely filled in. Clicking this button finishes the data entry process and moves the transaction to the authorizer s queue. The system will not allow you to complete if you have not entered all the mandatory fields. Version Oct 2011 Pg 111 of 256

112 10.2. LC Amendment Step 1 : Navigate and select Trade Transaction Trade Banking LC Amendment Version Oct 2011 Pg 112 of 256

113 Step 2: Perform Search base on Company Name Customer Reference LC Number Currency Beneficiary Click Filter After filtering, click to select desired transaction for amendment Click Amend Version Oct 2011 Pg 113 of 256

114 The required particulars that need to be amended are to be entered and other fields can be skipped. To display all the details in a single flow click on the 'All' tab. Import LC Amendment Form Version Oct 2011 Pg 114 of 256

115 Import LC Amendment Form (Cont d) Version Oct 2011 Pg 115 of 256

116 Import LC Amendment Form (Cont d) At the bottom of the page, there are four buttons which are described below. This button helps the user to print that particular page/section. If you are in the All section, the entire LC amendment will be printed. This button helps the user to save the information entered as a template which can be accessed and used later whenever a new amendment needs to be issued. This button helps the user to save the entered information as a draft which can be accessed later and released once all the required fields are completely filled in. Clicking this button finishes the data entry process and moves the transaction to the authorizer s queue. The system will not allow you to complete if you have not entered all the mandatory fields. Version Oct 2011 Pg 116 of 256

117 10.3. Shipping Guarantees Step 1 : Navigate and select Trade Transaction Trade Banking Shipping Guarantee Shipping Guarantee can be created through Copy from transaction Copy form template New - manual input Version Oct 2011 Pg 117 of 256

118 Version Oct 2011 Pg 118 of 256

119 Copy From Transaction The customer has to select his Company ID and Company Name from the dropdown and Step 1: Click Copy from transaction Click Continue Step 2: Click to select a transaction from the list Click Continue The transaction form will inherit all the details from the selected transaction, thus reducing the input time. At the bottom of the page, there are four buttons which are described below. This button helps the user to print that particular page/section. If you are in the All section, the entire shipping guarantee will be printed. This button helps the user to save the information entered as a template which can be accessed and used later whenever a new shipping guarantee needs to be issued. This button helps the user to save the entered information as a draft which can be accessed later and released once all the required fields are completely filled in. Clicking this button finishes the data entry process and moves the transaction to the authorizer s queue. The system will not allow you to complete if you have not entered all the mandatory fields. Version Oct 2011 Pg 119 of 256

120 Copy From Template The customer has to select his Company ID and Company Name from the dropdown and Step 1: Click Copy from Template Click Continue Step 2: Click to select the template Click Continue The transaction form will inherit all the details from the selected transaction, thus reducing the input time. At the bottom of the page, there are four buttons which are described below. This button helps the user to print that particular page/section. If you are in the All section, the entire shipping guarantee will be printed. This button helps the user to save the information entered as a template which can be accessed and used later whenever a new shipping guarantee needs to be issued. This button helps the user to save the entered information as a draft which can be accessed later and released once all the required fields are completely filled in. Clicking this button finishes the data entry process and moves the transaction to the authorizer s queue. The system will not allow you to complete if you have not entered all the mandatory fields. Version Oct 2011 Pg 120 of 256

121 New - Manual input The customer has to select his Company ID and Company Name from the dropdown and then Step 1: Click New Click Continue This will bring you to the Shipping Guarantee Issuance Form Screen. The Shipping Guarantee particulars are captured in the various fields available under different tabs such as Main, Party & Instructions and Charges. To fill all the details in a single flow click on the 'All' tab. Shipping Guarantee Issuance Form Version Oct 2011 Pg 121 of 256

122 Shipping Guarantee Issuance Form (Cont d) At the bottom of the page, there are four buttons which are described below. This button helps the user to print that particular page/section. If you are in the All section, the entire shipping guarantee will be printed. This button helps the user to save the information entered as a template which can be accessed and used later whenever a new shipping guarantee needs to be issued. This button helps the user to save the entered information as a draft which can be accessed later and released once all the required fields are completely filled in. Clicking this button finishes the data entry process and moves the transaction to the authorizer s queue. The system will not allow you to complete if you have not entered all the mandatory fields. Version Oct 2011 Pg 122 of 256

123 10.4. Guarantee Issuance Step 1 : Navigate and select Trade Transaction Trade Banking Guarantee Issuance Guarantee Issuance can be created through Copy from transaction Copy form template New - manual input Version Oct 2011 Pg 123 of 256

124 Copy From Transaction The customer has to select his Company ID and Company Name from the dropdown and Step 1: Click Copy from transaction Click Continue Step 3: Click to select a transaction from the list Click Continue The transaction form will inherit all the details from the selected transaction, thus reducing the input time. At the bottom of the page, there are four buttons which are described below. Version Oct 2011 Pg 124 of 256

125 This button helps the user to print that particular page/section. If you are in the All section, the entire guarantee will be printed. This button helps the user to save the information entered as a template which can be accessed and used later whenever a new guarantee needs to be issued. This button helps the user to save the entered information as a draft which can be accessed later and released once all the required fields are completely filled in. Clicking this button finishes the data entry process and moves the transaction to the authorizer s queue. The system will not allow you to complete if you have not entered all the mandatory fields. Version Oct 2011 Pg 125 of 256

126 Copy From Template The customer has to select his Company ID and Company Name from the dropdown and Step 1: Click Copy from Template Click Continue Step 3: Click to select the template Click Continue The transaction form will inherit all the details from the selected transaction, thus reducing the input time. At the bottom of the page, there are four buttons which are described below. This button helps the user to print that particular page/section. If you are in the All section, the entire guarantee will be printed. This button helps the user to save the information entered as a template which can be accessed and used later whenever a new guarantee needs to be issued. This button helps the user to save the entered information as a draft which can be accessed later and released once all the required fields are completely filled in. Clicking this button finishes the data entry process and moves the transaction to the authorizer s queue. The system will not allow you to complete if you have not entered all the mandatory fields. Version Oct 2011 Pg 126 of 256

127 New - Manual input The customer has to select his Company ID and Company Name from the dropdown and then Step 1: Click New Click Continue This will bring you to the Guarantee Issuance Input Screen. The Guarantee particulars are captured in the various fields available under different tabs such as Main, Party & Instructions and Charges. To fill all the details in a single flow click on the 'All' tab. Guarantee Input Form Version Oct 2011 Pg 127 of 256

128 Guarantee Input Form (Cont d) Version Oct 2011 Pg 128 of 256

129 Guarantee Input Form (Cont d) At the bottom of the page, there are four buttons which are described below. This button helps the user to print that particular page/section. If you are in the All section, the entire guarantee will be printed. This button helps the user to save the information entered as a template which can be accessed and used later whenever a new guarantee needs to be issued. This button helps the user to save the entered information as a draft which can be accessed later and released once all the required fields are completely filled in. Clicking this button finishes the data entry process and moves the transaction to the authorizer s queue. The system will not allow you to complete if you have not entered all the mandatory fields. Version Oct 2011 Pg 129 of 256

130 10.5. Guarantee Amendment Step 1 : Navigate and select Trade Transaction Trade Banking Guarantee Amendment Version Oct 2011 Pg 130 of 256

131 Step 2 : Perform Search base on Company Code Customer Reference SCB Reference Currency Counter Party Click Filter After filtering, click to select desired transaction for amendment Click Amend The Guarantee particulars are captured in the various fields available under different tabs such as Main, Party & Instructions and Charges. To fill all the details in a single flow click on the 'All' tab. Guarantee Amendment Input Form Version Oct 2011 Pg 131 of 256

132 Guarantee Amendment Input Form (Cont d) Version Oct 2011 Pg 132 of 256

133 Guarantee Amendment Input Form (Cont d) At the bottom of the page, there are four buttons which are described below. This button helps the user to print that particular page/section. If you are in the All section, the entire guarantee will be printed. This button helps the user to save the information entered as a template which can be accessed and used later whenever a new guarantee needs to be issued. This button helps the user to save the entered information as a draft which can be accessed later and released once all the required fields are completely filled in. Clicking this button finishes the data entry process and moves the transaction to the authorizer s queue. The system will not allow you to complete if you have not entered all the mandatory fields. Version Oct 2011 Pg 133 of 256

134 10.6. Messages To Bank Step 1 : Navigate and select Trade Transaction Trade Banking Messages to Bank Messages to Bank can be created through Copy from transaction Copy form template New - manual input Version Oct 2011 Pg 134 of 256

135 Version Oct 2011 Pg 135 of 256

136 Copy From Transaction The customer has to select his Company ID and Company Name from the dropdown and Step 1: Click Copy from transaction Click Continue Step 2: Click to select a transaction from the list Click Continue The transaction form will inherit all the details from the selected transaction, thus reducing the input time. At the bottom of the page, there are four buttons which are described below. This button helps the user to print that particular page/section. If you are in the All section, the entire Messages to Bank will be printed. This button helps the user to save the information entered as a template which can be accessed and used later whenever a new Messages to Bank needs to be issued. This button helps the user to save the entered information as a draft which can be accessed later and released once all the required fields are completely filled in. Clicking this button finishes the data entry process and moves the transaction to the authorizer s queue. The system will not allow you to complete if you have not entered all the mandatory fields. Version Oct 2011 Pg 136 of 256

137 Copy From Template The customer has to select his Company ID and Company Name from the dropdown and Step 1: Click Copy from Template Click Continue Step 2: Click to select the template Click Continue The transaction form will inherit all the details from the selected transaction, thus reducing the input time. At the bottom of the page, there are four buttons which are described below. This button helps the user to print that particular page/section. If you are in the All section, the entire Messages to Bank will be printed. This button helps the user to save the information entered as a template which can be accessed and used later whenever a new Messages to Bank needs to be issued. This button helps the user to save the entered information as a draft which can be accessed later and released once all the required fields are completely filled in. Clicking this button finishes the data entry process and moves the transaction to the authorizer s queue. The system will not allow you to complete if you have not entered all the mandatory fields. Version Oct 2011 Pg 137 of 256

138 New - Manual input The customer has to select his Company ID and Company Name from the dropdown and then Step 1 Click New Click Continue On clicking Continue the user will be taken to the message input form. The message particulars are captured in the various fields available. At the bottom of the page, there are four buttons which are described below. This button helps the user to print that particular page/section. If you are in the All section, the entire Messages to Bank will be printed. This button helps the user to save the information entered as a template which can be accessed and used later whenever a new Messages to Bank needs to be issued. This button helps the user to save the entered information as a draft which can be accessed later and released once all the required fields are completely filled in. Clicking this button finishes the data entry process and moves the transaction to the authorizer s queue. The system will not allow you to complete if you have not entered all the mandatory fields. Version Oct 2011 Pg 138 of 256

139 11. Document Manager Transactions The Document Manager module allows you to create trade documents, view and edit trade documents, manage trade document profiles and track trade document Move cursor to Trade > Transactions > Document Manager Under the Document Manager Module user can perform: Document Manager Create Documents Documents Maintenance - Edit Document Track Documents Create a Profile for L/C Issuance or Amendment Create a Profile for Payment Instruction View and Edit a Profile Group Documents by Running a Profile Document Manager Templates Create Template Create New Document from Template Version Oct 2011 Pg 139 of 256

140 My Settings View Document View Document List Create a View Edit a View Manage Personal Tags Create Customised Columns View Settings Your Notification and Alert Settings Document Manager Administrations Maintain Auto-Grouping Profiles Manage Company Labels Manage Company Code Lists Company Logos & Signatures Import Address Book Contacts Company Address Book L/C Template Settings Utilities Upload a File View Upload Files View Received Files Version Oct 2011 Pg 140 of 256

141 11.1 Document Manager- Create a New Document Follow these steps to create a new trade document: Step 1: Find the list of available documents. Select Purchase Order and click OK. Version Oct 2011 Pg 141 of 256

142 Step 2: A Document Manager business trade document is generally comprised of three information panels, namely; Main Information, Goods Line Items, and Attachments. The Main Information panel will be displayed by default whenever you open a document. Please ensure that the Buyer or Buyer ID and the Supplier or Supplier ID are populated when creating a document. Step 3 : Enter the required information into the document fields in the Main Information Panel. All fields with an asterisk (*) must be completed before a document can be sent. Step 4 : Click on the Recipients search button to select your trading partners. Select the Recipient Names from the list and click OK when finished. Step 5 : Click on View Document Logo to view or change the logo associated with this document. Step 6 : Click on the Calendar icon to open the calendar and select dates. Version Oct 2011 Pg 142 of 256

143 Step 7 : Similarly, click on Search icon on the Buyer field to select a buyer from your address book. Click on the Expand button on the buyer field to show additional information for the selected buyer. Step 8 : Enter the Transport details information. Step 9 : Click on the Goods Line Items to display the Goods Line items in the document. You can Add or Modify the items list of the document. Click on the Add button. Step 10 : Enter the Line Item information for the product. Click Save to save the line item entered. Click Save and Add to save the line item and add another line item to the list. Click Copy to copy a Line Item. Repeat the same steps to add other line items. If you want to remove a Line Item, place a check mark before each Line Item that you want to remove and click the Remove button in the bottom bar. Version Oct 2011 Pg 143 of 256

144 Step 11 : Click on the Attachments button to display the attachment window. The attachment function lets you attach related file items to the document. : You can attach a maximum of three files to your document. Step 12 : Click on Browse in order to search for the file that you want to attach from your workstation. Select the file you want to attach from the Dialogue box. Click on the Open button. The total size of all the files that make up your attachments cannot exceed 5MB in size. File types can be binary, MS Word document, Excel, or plain text. Step 13 : Click Save to keep the new document as Draft. Click Send to send the document to its recipients. Click Reset to discard the entered document information. Click Cancel to discard the document. The document will be validated at the time of sending to make sure all the required fields are filled in properly. Version Oct 2011 Pg 144 of 256

145 11.2 Document Manager- Documents Maintenance - Edit Document Follow these steps to edit a document: Step 1: Select Document Manager> Manage Documents. The 'Manage Documents' window will appear on the screen. Click on the View drop down box and select Draft Documents. Step 2 : The documents list will be displayed. Click on the document that you want to Edit. The selected document will open up on the screen under Edit mode. Version Oct 2011 Pg 145 of 256

146 Step 3 : Make the desired changes by clicking the various tabs for example, Main Information, Goods Line Items, and Attachments to get to the data fields within each information panel. Click the Save button, when finished editing. Version Oct 2011 Pg 146 of 256

147 11.3 Document Manager- Track Documents Follow these steps to track documents: Step 1: Select Document Manager> Track Documents. In Track Documents page you can view the list of documents and all the related documents. Version Oct 2011 Pg 147 of 256

148 11.4 Document Manager- Create a Profile for L/C Issuance or Amendment Follow these steps to create a profile for L/C Issuance or Amendment: Step 1: Click on Document Manager> Group Documents and all the existing profiles will be displayed. Step 2: Click on the More Actions drop down box, select New Profile and click OK. Step 3 : Select L/C Issuance/Amendment Profile If you do not want the source document to be split into multiple Letters of Credit put a check mark before it. Version Oct 2011 Pg 148 of 256

149 Step 4 : Select the Purchase Order option and click Continue to create the L/C Issuance/Amendment profile. Click on the drop down list box next to Currency field and select a currency for the Purchase Order. (It is a mandatory filter and you can select only one currency per profile. To define any additional filter criteria click on the Build optional filter criteria for this profile link. Select the additional Indexed Fields that you want to include in your filter criteria and click Continue. A detailed field page will be displayed. Inside this window define the Purchase Order Filter criteria in the fields that you select. Version Oct 2011 Pg 149 of 256

150 You may choose from Payment Method Field or Terms of Delivery Fields options. Define the amount in the Amount Range and dates in the Date Range Fields. Click OK when finished, to return to the previous window. The New L/C Issuance/Amendment Profile page will be displayed. Click the Continue button. Step 5 : Click on View Document Logo to view or change the logo associated with this document. The Choose Grouping Criteria page will be displayed. For Purchase Orders, mandatory Fields are Currency, Payment Method, Supplier Name/Supplier ID. You may define additional criteria by selecting fields inside the Optional Criteria box. Click the Continue button. Click OK when finished, to return to the previous window. Step 6 : Click on the Calendar icon to open the calendar and select dates. The L/C Issuance Settings page will be displayed. Version Oct 2011 Pg 150 of 256

151 Define the L/C Issuance Settings on the screen. L/C Issuance Settings. L/C Latest Shipment Date = PO Latest Shipment Date + Days specified by you. L/C Expiry Date = L/C Latest Shipment Date + Days specified by you. Turn on/off Do not insert L/C Latest Shipment Date on L/C Issuance. If on, the L/C Latest Shipment Date will not be included in L/C Issuance and vice versa. Define maximum value of L/C Issuance. Define maximum number of Line Items in L/C Issuance. Define L/C Adjustment either as Fixed Amount or as Percentage. While submitting the PO information to Trade Banking you need to select the L/C Submission Template ID. The template ID will be passed to Trade Banking along with the application data. Trade Banking would use the appropriate template to display the L/C screen to the user. Provide a brief Description of goods. You may define a New Customer Reference Formula for search results. Click the Continue button. Version Oct 2011 Pg 151 of 256

152 Step 7 : The L/C Amendment Settings page will be displayed. Define the L/C Amendment settings on this screen. Place a check mark before Generate L/C Amendment box. Define those Letter of Credit Issuances in the Amendment that were created within the specified number of days before the execution of the profile. Click on the check box to include the new or Ungrouped PO Line Items for Letter of Credit Amendments. Define the date range for PO Line Item's Latest Shipment as the number of days before and after execution of the profile. Define the value of PO Line Items in the Currency and Total Amount fields. Click on the check box to include the grouped PO Line Items for L/C Amendments. Define the date range for PO Line Items Latest Shipment as the number of days before and after execution of the profile. Define the maximum value for the Letter of Credit Amendment in the Currency and Total Amount fields. Define the Maximum Number of Line Items for the Letter of Credit Amendment. Turn on/off Do not insert Letter of Credit Latest Shipment Date on Letter of Credit Amendment. If on, the Letter of Credit Latest Shipment Date will not be included in Letter of Credit Amendment and vice versa. Version Oct 2011 Pg 152 of 256

153 Turn on/off Do not change Letter of Credit Latest Shipment Date and Letter of Credit Expiry Date on Letter of Credit Amendment when Calculated Letter of Credit Expiry Date <= Previous Letter of Credit Expiry Date. If on and meets the condition, the Letter of Credit Latest Shipment Date and Letter of Credit Expiry Date will not be changed. Once you have defined all the amendment settings, click the Continue button. Step 8 : The Name and Description page will be displayed. Enter the Name and Description of the profile and click the Save Profile button. Step 9 : A response page will be displayed. The profile will be saved and will appear in the Profiles list under Document Creation. Version Oct 2011 Pg 153 of 256

154 11.5 Document Manager- Create a Profile for Payment Instruction Follow these steps to create a profile for Payment Instruction: Step 1: Click on Document Manager> Group Documents and all the existing profiles will be displayed. Step 2: Click on the More Actions drop down box, select New Profile and click OK. Select Payment Instruction Profile. Version Oct 2011 Pg 154 of 256

155 Step 3 : The Choose Source Document Type page will be displayed. To create a Payment Instruction Profile select the Invoice for Payment option and click Continue. Step 4 : Define the filter criteria for the Invoices in this window. Define the date ranges in the Payment Due Date From to Payment Due Date To fields for the Payment. Click on the drop down list box next to Currency field and select a currency for the Purchase Order. (It is a mandatory filter and you can select only one currency per profile.) Click on the Continue button. To define additional filter criteria click on the Build optional filter criteria for this profile link. Select the additional Indexed Fields that you want to include in your filter criteria and click Continue. Version Oct 2011 Pg 155 of 256

156 Define the Invoice Filter criteria in the fields you selected in this window. Click Save when finished, to return to the previous window. The New L/C Issuance/Amendment Profile page will be displayed. Click the Continue button. Click the Continue button. Version Oct 2011 Pg 156 of 256

157 Step 5 : Click on View Document Logo to view or change the logo associated with this document. The Grouping Criteria page will be displayed. For Payment Instruction, Currency, Payee, and Supplier Name/Supplier ID are mandatory fields. You may define additional criteria by selecting fields inside the Optional Criteria box. Click the Continue button. Step 6 : A Payment Instruction Profile page will be displayed. Define the Payment Instruction settings in this window. Payment Instruction Settings. Configure the Payment Instruction settings for the selected profile. Scheduled Payment Date = Latest Invoice Date + Days specified by you. Version Oct 2011 Pg 157 of 256

158 Set the Payment Date as Today + Days you specify, If the Scheduled Payment Date is Today or it was earlier. Click on the drop down box next to Default Payment Type and select the Default Payment Type. Enter the Debtor Reference. Click on the drop down box next to Debit Currency and select the Currency. Click on the drop down box next to Debtor Country and select Country. Enter the name of the Debtor City. Define the maximum value of each payment in Currency and Amount. Define the maximum value of each Line Item in Currency and Amount. Define the maximum value of Invoice Line Item as per payment in Currency and Amount. You may define a New Customer Reference Formula for search results. Click the Continue button. Step 7 : The Name and Description page will be displayed. Define the Name and Description of the profile and click the Save button. Step 8 : The profile will be saved and will appear in the Profiles list under Document Creation. Version Oct 2011 Pg 158 of 256

159 11.7 Document Manager- View and Edit a Profile Follow these steps to view and edit a profile: Step 1: Click on Document Manager> Group Documents and all the existing profiles will be displayed. Step 2: The profile list allows you to see the profile name, profile type, the version, the source document used, whether it is used in automation, and if so the sequence number that it runs in automation. Step 3: The Filter screen will be displayed. You may now modify the Filter Rules in this window. Click on a profile to view the profile settings, or select a profile for editing. Click on the Edit Profile button to edit the profile. Version Oct 2011 Pg 159 of 256

160 Step 4: Click on Save when finished editing. Caution : Editing and saving a profile will result in an updated version. Editing profiles should be done with caution, as it can lead to unexpected or broken profile results. Version Oct 2011 Pg 160 of 256

161 11.8 Document Manager- Group Documents by Running a Profile Follow these steps to group documents by running a profile: Step 1: Click on Document Manager> Group Documents and all the existing profiles will be displayed. Click on the Run and Show button in the bottom bar. Step 2: The profile will be executed and the result will be displayed on the screen. Step 3: Click on the Direct Submit button and the Letter of Credit will be displayed in Trade Banking. Version Oct 2011 Pg 161 of 256

162 Lock a Letter of Credit Follow these steps to lock a Letter of Credit: Hold/ Release a PO Line Item Follow these steps to hold/ release a PO line item: Version Oct 2011 Pg 162 of 256

163 11.9 Document Manager Templates - Create a Template Follow these steps to create a new document template: Step 1: Select Document Manager> Create Document. From the list provided select a document type and click OK. Step 2 : Enter the complete relevant information inside the displayed document window. Click on Save as Template. Version Oct 2011 Pg 163 of 256

164 Step 3 : The Save As Template window will be displayed on the screen. Version Oct 2011 Pg 164 of 256

165 Define the Template Name and click the Save button. Step 4 : The Template Saved window will appear on the screen. Click Close to return to the previous window. Version Oct 2011 Pg 165 of 256

166 11.10 Document Manager Templates - Create New Document from Template Follow these steps to create a new document template: Step 1: Select Document Manager Templates. By default all the templates are displayed on the screen. However, you can apply Filter to display only a particular type of document template. Step 2 : Select a template and click on the Use Template button at the bottom, to open the document template on screen. Step 3 : Edit the fields of the existing document template and make the desired changes. Version Oct 2011 Pg 166 of 256

167 When finished click on the Save button in the bottom bar to save the new document. Click Reset to discard the changes and retain the existing information in the template. Version Oct 2011 Pg 167 of 256

168 11.11 My Settings - View Documents In the Document Manager you will come across a huge number of trade documents at different workflow stages. In order to access and view those documents systematically arranged and sorted, filtered and grouped, the Views function, applied to documents belonging to different categories, is available. Document Manager comes with some predefined system views. These views cover the basics of working with documents on the system. System views are non-editable, but users can copy and modify them to create their own views. How many views are there? There are two types of views namely, System Defined View and User Defined View Version Oct 2011 Pg 168 of 256

169 System Defined View In this view you will see common document information in the form of a list. By default there will be a set of views defined at system level. These views are available to all users. The systemdefined views are as follows: Version Oct 2011 Pg 169 of 256

170 User Defined View It is possible to define your own views. In defining a new view, you can define a common filter criterion for all documents as well as a filter criterion applicable only to specific document types. The available common filters are: Incoming/ Outgoing Document Type Date Range Company Label Assigned to the Document : You can modify and delete such defined views. However, you cannot make any changes to system-defined or default views. Version Oct 2011 Pg 170 of 256

171 11.12 My Settings - View Documents List Follow these steps to display or change documents view: Step 1: Select Document Manager> Manage Documents. Step 2: Click on the View drop down box to display all the available views. Select the View that you want to use; for example, Draft Documents. Step 3: All the documents that belong to the Draft Documents category will be displayed. Version Oct 2011 Pg 171 of 256

172 Repeat the same steps for switching over to another View. Step 4: Repeat the same steps for switching over to another View. Version Oct 2011 Pg 172 of 256

173 11.13 My Settings - Create a View Follow these steps to display or change documents view: Step 1: Select Document Manager> Manage Documents. Click on the Tools drop down box to see the available options. Step 2: Select the Define New View option and click the OK button. The Define a New View screen will be displayed. Select the document type that you want to appear in the view. You can check All Documents as well. You may opt for Common Filter, Show Line Items, and Show Old Versions, if you want. Click the Continue button. Step 3: You can define a Filter Rule for each document. Click on the link that leads to the Filter Rule window. Select the columns that you want to include in the View. Click on the Continue button. Version Oct 2011 Pg 173 of 256

174 The Filter Rules window will be displayed. Please note that the fields will display as a single, multiple, or a range selection according to the field type. Click on OK to complete the task and return to Define a View page. Click on Continue to proceed. Version Oct 2011 Pg 174 of 256

175 Step 4: Step 5: Select a column in the Available Columns box and click on the arrow and the selected column will move to the Selected Columns box. Using the arrow and arrow in the Selected Columns box move the positions of the column in the View. Define the order of the Columns as Ascending or Descending. Click Continue button. Give Name and Description to the new view. Click the Save button. Upon successful saving of the customised view the system will display the View Saved window. Click Continue button. Step 6: You may select only certain Views to display in the Manage Document list dropdown by selecting the view to be an Active View. Version Oct 2011 Pg 175 of 256

176 11.14 My Settings - Edit a View Follow these steps to edit an existing view. Step 1: Select My Settings and click on My Views. From the Available list select the view you need to change and move it into the Selected list by using the right arrow. Click on the view once it is the Selected list click on the Edit button. Step 2: Edit View page will be displayed. Make the modifications to the Available Documents list. Click on the Document Filter Settings tab. Version Oct 2011 Pg 176 of 256

177 Step 3: The Filter screen will be displayed. You may now modify the Filter Rules in this window. Step 4: Click on the Columns Selection and Sorting Order tab and adjust the order as desired. Click Save when finished. You will be returned to the previous window. Version Oct 2011 Pg 177 of 256

178 11.15 My Settings - Manage Personal Tags Follow these steps to define your tags: Step 1: Select My Settings then click on the My Tags option. Step 2: The My Tags page will be displayed. In this window, assign the values for each document tag that you want to use. Click Save when finished. Click on the Reset button if you want to retain the default tags. Version Oct 2011 Pg 178 of 256

179 11.16 My Settings - Create Customised Columns Follow these steps to define your View Columns in the system: Step 1: Select My Settings and click on My Columns. Step 2: The My Columns page will be displayed on the screen. Define your column settings in this window. Click on the New button in the bottom bar to define a new column setting. Define Column Name, Data Type, Document Type, and Indexed Field. Click on Save to confirm changes. Click on the Add This Mapping button to add the defined mapping. Version Oct 2011 Pg 179 of 256

180 Follow the same procedure to add other mappings. Click Save when finished. The defined customised column settings will appear in the My Columns window. Once you define your columns settings the new settings will immediately take effect. Version Oct 2011 Pg 180 of 256

181 11.17 My Settings - View Settings Follow these steps to define your Views in the system: Step 1: Select My Settings and click on My Views. Step 2: The My Views window will appear on the screen. Select a view from the Available Views box and click on the arrow to move the selected view to the Selected Views box. Use the Up and Down arrows to define the order of the selected views. The very first view in the Selected Views box will be your default personal view in the system for DMS service, which is Incoming in this case. Click the Save button to save the defined view. On successful saving the View Settings Saved window will be displayed. Once you define your views the settings will immediately take effect, and you can see the result when you use DMS service. Version Oct 2011 Pg 181 of 256

182 11.18 My Settings - Your Notification and Alert Settings Follow these steps to define your Notification and Alert Settings: Step 1: Select My Notification and Alert Settings. Step 2: The My Notification and Alert Settings window will appear on the screen. Define the alerts and the notifications that you want to receive in this window. If you want to receive alerts about Catalogue Services then choose one or all of the following options: "Hot Product", "Product Import Results" and "Uncategorised Products". If you want to receive alerts for Document Management Services then choose Document Type and the corresponding action alert for each such document. Similarly, if you want to receive alerts for Billing and Profile Update, repeat the above steps. Step 3: Click Save when finished. The system will display a confirmation window. Version Oct 2011 Pg 182 of 256

183 11.19 Document Manager Administrations - Maintain Auto-Grouping Profiles Follow these steps to set up auto-grouping profiles: Step 1: Select Document Manager Administration > Profile Automation. Step 2: The Profile Automation page will be displayed. Select a profile type and click and click on OK to proceed. Step 3: To set up a profile automation rule, select and order the profiles you would like to run automatically and choose a set of run times. Run time scheduling can be done at two-hour intervals on a daily or weekly basis. You have the option to input a start and end date as well. Take special care in ordering your profiles, as the order of profiles can have a significant impact on the type of results produced. Once you have selected, ordered, and timed your profiles, you can select how the results should be handled; whether they should be saved as drafts, exported to a file, or (in the case of L/C Issuance/Amendment profiles) autosubmitted. Additionally, you can input a set of addresses to which automation run reports will be sent. Click on the Save button to complete the profile automation set-up. Version Oct 2011 Pg 183 of 256

184 Version Oct 2011 Pg 184 of 256

185 11.20 Document Manager Administrations - Manage Company Labels Follow these steps to manage Company Labels: Step 1: Select the Company Labels option and click OK. Step 2: The Company Labels window appears on the screen. Enter the name of the Label inside the box next to New Label. Click the Add button. The label will get added and will be displayed in the existing labels list. Version Oct 2011 Pg 185 of 256

186 11.21 Document Manager Administrations - Manage Company Code Lists Follow the steps below to customise a code list for your company. Step 1: Select Company Code Lists. Step 2: The Company Code-lists page will be displayed. Step 3: Choose a code list from the Code Lists selection box. The values appearing in that code list will populate the "Data" field. A customised code list contains an "(m)" next to it in the Code Lists dropdown. Click the Edit List button to modify the selected code list. You can copy over data from the available system data, or create your own data values by creating a code and description key and clicking the Add button. Once you've finished crafting your code list, click the Save button. Only the values in your customised code list will be available in the code list selection boxes. Version Oct 2011 Pg 186 of 256

187 Version Oct 2011 Pg 187 of 256

188 11.22 Document Manager Administrations - Company Logos & Signatures Follow these steps to upload a company's logo, signature, and chop images: Step 1: Select Company Logos & Signatures. Step 2: The Company Logos & Signatures page will be displayed. Step 3: Click on Change Image to upload a new image. Select Image Type and upload the Image File. Click on the Upload Image button when finished. The new image will get uploaded. Version Oct 2011 Pg 188 of 256

189 11.23 Document Manager Administrations - Import Address Book Contacts Follow these steps to import address book contacts: Step 1: Click on Import Address Book Contacts. Step 2: Click on Import Contacts. Step 3: Select the Address Book Contacts CSV file and click Import. Step 4: The given file has been imported. Version Oct 2011 Pg 189 of 256

190 11.24 Document Manager Administrations - Company Address Book Follow these steps to add an address book contact: Step 1: Click on Company Address Book. Step 2: Click on Add Contact. Step 3: Input the new contact's information. Click Save. Step 4: Address book contact saved successfully. Version Oct 2011 Pg 190 of 256

191 11.25 Document Manager Administrations - L/C Template Settings Follow these steps to change L/C Template settings: Step 1: Click on L/C Template Settings. Step 2: Select the Template Id and input a Template description. Step 3: L/C Template Settings updated successfully. Version Oct 2011 Pg 191 of 256

192 11.26 Utilities - Upload a File Follow these steps to upload an EDI File Step 1: Click on File Transfer to display the available options. Step 2: Select Upload an EDI File and click OK. Step 3: Enter the file name or click the Browse button to locate the file to be uploaded. Step 4: Select the file to be uploaded and click Open. Step 5: Click the Upload File button to upload the selected file. Version Oct 2011 Pg 192 of 256

193 Step 6: Upon successful uploading the system will notify you by displaying the File Upload Succeeded window. Step 7: down the Reference Number for record purpose. Follow this steps to upload a Non EDI File Choose Upload a non EDI File and follow the same procedure for uploading a Non EDI file. Version Oct 2011 Pg 193 of 256

194 11.27 Utilities - View an Uploaded File Follow these steps to upload an EDI File Step 1: Select View Uploaded File. Step 2: Select Upload an EDI File and click OK. Click on the View drop down box to select the view to which the uploaded files belong. Click on the file that you want to view. Step 3: Uploaded File Details page will be displayed. Step 4: The selected file will be displayed on the screen along with its contents. Version Oct 2011 Pg 194 of 256

195 11.28 Utilities - View Received files Follow these steps to view an uploaded file Step 1: Select View Received File Put a check mark before the file that you want to view. Step 2: Click on the Download File button to download the selected file. Version Oct 2011 Pg 195 of 256

196 12. Supply Chain Financing (SCF) SCF in Straight2Bank is designed to simplify the process of filing finance requests which are broadly defined in following three categories : Supplier Finance Buyer Finance Receivable Services : Users of SCF Tools in Straight2Bank should be a SCB Corporate Customer, with proper access to our Internet banking system. Version Oct 2011 Pg 196 of 256

197 12.1 Supplier Finance / Buyer Finance Options under Supplier Finance / Buyer Finance Create RFF using existing documents Create RFF Manually Search RFF PO Ledger Invoice Ledger Create Request For Finance (RFF) using existing documents Step 1 : Select Transactions Supplier Finance / Buyer Finance Create RFF using existing documents Version Oct 2011 Pg 197 of 256

198 Select Eligible for RFF Creation from the list. Select your document(s) using the check box Click Create RFF button : You can also apply filter for specific document type or do a search for a particular document for RFF creation. Use Tools drop down menu provided for this purpose. Version Oct 2011 Pg 198 of 256

199 Once you click Create RFF, system will refresh your screen and created RFF in draft mode will show up in RFF Summery page, as shown below. Click on RFF No hyperlink to open doc for modification if required OR Tick against the RFF No AND Click Submit For Approval : Users will proper level of authority can submit RFF directly to the bank. Others will need internal approval before a RFF can be submitted to the bank. Appropriate buttons are provided for these actions. Version Oct 2011 Pg 199 of 256

200 Create Request For Finance (RFF) Manually Step 1 : Select Transactions Supplier Finance / Buyer Finance Create RFF Manually Version Oct 2011 Pg 200 of 256

201 System will provide you with a blank form for insertion of RFF details. Fill in appropriate information including document type, i.e. INV or PO IMPORTANT: In case of Manual RFF creation, you will need to submit a copy of your document to the Bank for approval & authentication of your finance request. On clicking submit for approval button, Straight2Bank will refresh your screen and return to available list of document. Version Oct 2011 Pg 201 of 256

202 Search Request For Finance (RFF) Step 1: Select Transactions Supplier Finance / Buyer Finance Search RFF Specify the search criteria and click Search Version Oct 2011 Pg 202 of 256

203 PO Ledger This offers you facility to seek details of all outstanding PO, sorted out according to your trading partners. Step 1: Select Transactions Supplier Finance / Buyer Finance PO Ledger Version Oct 2011 Pg 203 of 256

204 Click on the hyperlink for drill down to view individual POs. Click on Export as Excel Spreadsheet for export in MS Excel format to you local PC. PO Ledger Drill Down Version Oct 2011 Pg 204 of 256

205 Invoice Ledger This allows you to view outstanding invoices raised on your trading partners. Step 1: Select Transactions Supplier Finance / Buyer Finance Invoice Ledger Version Oct 2011 Pg 205 of 256

206 Click on the hyperlink for drill down to view individual invoices. Click on Export as Excel Spreadsheet for export in MS Excel format to you local PC. Invoice Ledger Drill Down Version Oct 2011 Pg 206 of 256

207 12.2 Receivable Services Options under Receivable Services Add to Pool Create RFF Pool Based Search RFF Invoice Ledger Invoices submitted to pool Pooled Batched Schedule Inquiry Version Oct 2011 Pg 207 of 256

208 Add to Pool Step 1: Select Transactions Receivable Services Add to Pool Version Oct 2011 Pg 208 of 256

209 Select document(s) using check box provided. Click Add to Pool The invoices are the source documents for raising RFFs and will display Eligible status. Except Eligible no other document will be displayed under Pooled view. On clicking Add to Pool documents (A selection or all) will disappear from this view. Version Oct 2011 Pg 209 of 256

210 Create RFF Pool Based Step 1: Select Transactions Receivable Services Create RFF Pool Based Version Oct 2011 Pg 210 of 256

211 Insert finance request amount. You have an option to change currency type. You have an option to attach supporting documents, if any required by the bank. Click Complete RFF. This submits the RFF (subject to your level of authority) or save it for pending approval. You can also save the RFF as draft for future processing. RFF created by you, can now be seen under View RFF menu (Section 9.3) Version Oct 2011 Pg 211 of 256

212 Search Request For Finance (RFF) Step 1: Select Transactions Receivable Services Search RFF Specify the search criteria and click Search Version Oct 2011 Pg 212 of 256

213 Invoice Ledger Invoice Ledger is a service available within Invoice services, to view all outstanding invoices. All relevant details can be seen which pertains to specific trading partner. Step 1: Select Transactions Receivable Services Invoice Ledger Version Oct 2011 Pg 213 of 256

214 To view details, click any one of the names Screen will refresh and invoices pertaining to a particular trading partner will show up. Version Oct 2011 Pg 214 of 256

215 Invoices submitted to pool Step 1: Select Transactions Receivable Services Invoices Submitted to Pool Screen will display all the documents added to the pool with all relevant information. Version Oct 2011 Pg 215 of 256

216 Pooled Batched Schedule Inquiry This facility provides a quick view of all the batched documents submitted to the bank as RFF. Step 1: Select Transactions Receivable Services Pooled Batched Schedule Inquiry For batch details, click any of the Batch Schedule numbers. Version Oct 2011 Pg 216 of 256

217 Screen will refresh and present all information pertaining to that Batch Number. Version Oct 2011 Pg 217 of 256

218 12.3 View all RFF View all RFF allows you to view the submitted RFFs. You can see status each RFF with other associated parameters, like buyer/supplier, finance amount, currency and so on. Tools allows you you to apply filtered view or do a search on available RFFs. Click on RFF No to RFF details. Tick against the RFF No to perform: o Submit for Approval o Approve o Delete o Reject o Export as Excel Spreadsheet This is available for all SCF products. (Buyer/Supplier finance and Receivable Services) Version Oct 2011 Pg 218 of 256

219 Appendix 1 Standard Chartered Bank Singapore - Straight2Bank FX Payments Currency Reference Document This document gives an overview of currencies offered by Standard Chartered Bank when making Cross Currency payments over Straight2Bank from Singapore based accounts denominated in USD, EUR, GBP, HKD, and SGD. The document is sub-sectioned into two parts. i) Summary Cut-off time tables: Is a summary of the cut off times available in the origination country (Singapore) ii) Straight2Bank FX Payments Currency reference section : Provides information regarding the various currencies and some key points to note while making payments in those currencies Version Oct 2011 Pg 219 of 256

220 I. Straight2Bank FX Payment Cut Off Times summary Debit Account: USD, EUR, GBP, HKD, SGD 1 in Standard Chartered Singapore. Currencies with Same Day value availability (TOD), Next Day (TOM) and values are also available with cutoff times at 18:00h Currencies with Next Day value availability (TOM), values are also available with cutoff times at 18:00h : Cut off times are listed in Singapore Standard Time (+8 GMT) and are subject to change without notice 1 : Debit Currencies will be progressively added in 2011/ : Indian Rupee available after 11:30h for all tenors (TOD, TOM, ) 3 : Request for Quote not available when paying into these currencies 4 : CNY Payments subject to documentation checks and FX value date will be dependent on submission of documents; no Request for Quote available 5 : Cut off time for Bank assigned TOD rate will be at 18:00h Version Oct 2011 Pg 220 of 256

221 II. Straight2Bank FX Payments Transaction Guide 1. United Arab Emirates Dirham (AED) TOD, TOM, 2. Albanian Lek (ALL) Purpose of payment needs to be provided in the payment details field Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required Beneficiary Bank Branch Location is required 3. Armenian Dram (AMD) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required 4. Netherlands Antilles Guilder (ANG) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required 5. Angolan Kwanza (AOA) Please provide-input purpose of payment, mandatory for every transaction Full Name, Address and 25 digit IBAN Account Number for Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required 6. Argentinean Peso (ARS) Please provide-input purpose of payment, mandatory for every transaction Full Name, Address, Telephone Number, CBU and CUIT Number for Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required Beneficiary Bank Branch Location is required Banks may hold payment orders for up to a maximum of 90 days when they are not collected on value date. Banks may reject the payment on day 90 if it is still pending. However the funds will not be returned unless recalled. Version Oct 2011 Pg 221 of 256

222 7. Australian Dollar (AUD) TOD, TOM, 8. Bosnia & Herzegovina Convertible Mark (BAM) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required 9. Barbadian Dollar (BBD)* TOM, Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations Payments can be made to onshore residents only Required to provide complete remitter details, beneficiary name, account number, beneficiary bank details and full address mandatory for every payment Return of funds can be complicated and time-consuming (typically weeks or more for the funds to be returned) and require to submit relevant documentation * Sell back of the currency due to funds returned/unable to apply or any other reasons would not be supported 10. Bangladeshi Taka (BDT) Strict exchange controls restrict the movement of funds in and out of the country Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations 11. Bulgarian Lev (BGN) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required 12. Bahraini Dinar (BHD) TOD, TOM, Please provide-input purpose of payment, mandatory for every transaction Version Oct 2011 Pg 222 of 256

223 13. Burundian Franc (BIF) Please provide-input purpose of payment, mandatory for every transaction Full Name, Address and Telephone Number for Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required Beneficiary Bank Branch Location is required 14. Brunei Dollar (BND) 15. Bolivian Boliviano (BOB) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required 16. Bhutanese Ngultrum (BTN) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required 17. Botswana Pula (BWP) TOM, Purpose of payment is mandatory for all payments exceeding BWP10, Belize Dollar (BZD) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required 19. Canadian Dollar (CAD) TOD, TOM, Version Oct 2011 Pg 223 of 256

224 20. Swiss Franc (CHF) TOD, TOM, 21. Columbian Peso (COP) Please provide-input purpose of payment, mandatory for every transaction Full Name, Address, Telephone Number and Tax ID for Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required Beneficiary Bank Branch Location is required 22. Cape Verde Escudo (CVE) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required 23. Czech Koruna (CZK) 24. Djiboutian Franc (DJF) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party are required. 25. Danish Krone (DKK) TOD, TOM, 26. Algerian Dinar (DZD) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required Version Oct 2011 Pg 224 of 256

225 27. Egyptian Pound (EGP) 28. Ethiopian Birr (ETB)* Please provide full beneficiary bank address,contact name and telephone number of the beneficiary for every payment In some cases the intermediary or the beneficiary bank may request for the signature of the beneficiary prior to funds being finally credited Payments can be made to onshore residents only * Sell back of the currency due to funds returned/unable to apply or any other reasons would not be supported 29. Euro (EUR) TOD, TOM, Please provide full beneficiary bank address,contact name and telephone number of the beneficiary for every payment IBAN would be required for payments into the EUROZONE 30. Fijian Dollar (FJD) Payments can be made to onshore residents only 31. Great Britain Pound (GBP) TOD, TOM, 32. Georgian Lari (GEL) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required Beneficiary Bank Branch Location is required 33. Ghanaian Cedi (GHS) TOM, Purpose of payment is mandatory for every transaction Return of funds can be complicated and time-consuming (typically weeks or more for the funds to be returned) and require to submit relevant documentation Payments can be made to onshore residents only Version Oct 2011 Pg 225 of 256

226 34. Gambian Dalasi (GMD) Required to provide complete remitter details, beneficiary name, account number, beneficiary bank details and full address mandatory for every payment. 35. Guatemalan Quetzal (GTQ) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required 36. Guyana Dollar (GYD) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required 37. Hong Kong Dollar (HKD) TOD, TOM, 38. Honduran Lempira (HNL) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required 39. Croatian Kuna (HRK) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required 40. Hungarian Forint (HUF) Version Oct 2011 Pg 226 of 256

227 41. Indonesian Rupiah (IDR)* TOM, Purpose of payment is mandatory for every transaction Remitter/Beneficiary would be required to provide the underlying /supporting documentation for all payments exceeding IDR 500 million Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations Payments can be made to onshore residents only * Sell back of the currency due to funds returned/unable to apply or any other reasons would not be supported 42. Israeli Shekels (ILS) TOD, TOM, Beneficiary bank branch number is mandatory for all payments All instructions equal to or more than ILS 3 million must include the IBAN (19 digits) of the beneficiary and Bank Branch Code 43. Indian Rupee (INR) TOD, TOM, Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations Exchange control restrictions prevent the free flow of funds out of the country. Please provide-input purpose of payment, mandatory for every transaction 44. Jordanian Dinar (JOD) Please provide-input purpose of payment, mandatory for every transaction 45. Japanese Yen (JPY) TOD, TOM, Please provide-input purpose of payment, mandatory for every transaction 46. Kenyan Shilling (KES) TOM, Purpose of payment is mandatory for every transaction 47. Kyrgyzstani Som (KGS) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required Version Oct 2011 Pg 227 of 256

228 48. Cambodian Riel (KHR) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required 49. Korean Won (KRW)* TOM, Beneficiary s phone number is required for every transaction-please provide it in the payment details field Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations Purpose of payment is mandatory for every transaction Transactions below the value of equivalent of USD 500 would not be processed * Sell back of the currency due to funds returned/unable to apply or any other reasons would not be supported 50. Kuwaiti Dinar (KWD) TOM, 51. Cayman Islands Dollar (KYD) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required 52. Kazakhstani Tenge (KZT) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required 53. Laos Kip (LAK) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required Beneficiary Bank Branch Location is required Version Oct 2011 Pg 228 of 256

229 54. Sri Lankan Rupee (LKR) Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations Exchange control restrictions prevent free flow of funds out of the country. Consequently return of funds require additional approvals from Central Bank & reporting (handled by onshore Correspondent Bank) Please provide-input purpose of payment, mandatory for every transaction in free text regardless of the value of the payment Checking of documents may be required in country by the beneficiary bank 55. Lesotho Loti (LSL) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required 56. Lithuanian litas (LTL) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required 57. Latvian Lats (LVL) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required 58. Moroccan Dirham (MAD) TOM, 59. Moldovan Leu (MDL) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required Beneficiary Bank Branch Location is required Version Oct 2011 Pg 229 of 256

230 60. Macedonian Denar (MKD) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required Beneficiary Bank Branch Location is required 61. Mongolian Tugrik (MNT) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required Beneficiary Bank Branch Location is required 62. Macau Pataca (MOP) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address for Beneficiary and Full Name, address and account number of Ordering/Originating/Remitting party is required 63. Mauritanian Ouguiya (MRO) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required Beneficiary Bank Branch Location is required 64. Mauritian Rupee (MUR) Please provide-input purpose of payment, mandatory for every transaction 65. Maldivian Rufiyaa (MVR) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required Beneficiary Bank Branch Location is required 66. Malawian Kwacha (MWK)* Payments can be made to onshore residents only * Sell back of the currency due to funds returned/unable to apply or any other reasons would not be supported Version Oct 2011 Pg 230 of 256

231 67. Mexican Peso (MXN) TOM, n/a 68. Malaysian Ringgit (MYR)* TOM, Purpose of payment is mandatory for every transaction Payments can be made to onshore residents only *Sell back of the currency due to funds returned/unable to apply or any other reasons would not be supported 69. Namibian Dollar (NAD) Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations Payments can be made to onshore residents only 70. Nigerian Naira (NGN) Remitter/Beneficiary may be required to provide underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations Payments can be made to onshore residents only 71. Cordoba Oro (NIO) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required 72. Norwegian Krone (NOK) TOD, TOM, n/a 73. Nepalese Rupee (NPR) TOM, Payments can be made to onshore residents only Purpose of payment is mandatory for every transaction Version Oct 2011 Pg 231 of 256

232 74. New Zealand Dollar (NZD) TOD, TOM, 75. Omani Rial (OMR) TOM, 76. Peruvian Nuevo Sol (PEN) Please provide-input purpose of payment, mandatory for every transaction Full Name, Address, Telephone Number and 21 digit Account Number for Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required Beneficiary Bank Branch Location is required 77. Pilipino Peso (PHP) Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations Payment can only be made to Onshore residents Exchange control restrictions prevent free flow of funds out of the country. Please provide-input purpose of payment, mandatory for every transaction Please include the Telephone number and Contact person at the Beneficiary and the Name & Address Details of the ordering customer in the payment instruction 78. Pakistani Rupee (PKR) Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations Payment can only be made to Onshore residents Exchange control restrictions prevent free flow of funds out of the country. Transfers typically take anywhere between 2-3 days depending on beneficiary location 79. Polish Zloty (PLN) The International Bank Account Number (IBAN) is required for all payments. Version Oct 2011 Pg 232 of 256

233 80. Paraguayan Guarani (PYG) Please provide-input purpose of payment, mandatory for every transaction Full Name, Address and Account Number for Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required Beneficiary Bank Branch Location is required 81. Qatari Rial (QAR) TOM, 82. Saudi Arabian Riyal (SAR) TOD, TOM, IBAN (24 Alphanumeric characters) are required for all payments instructions in SAR currency to beneficiaries located in the Kingdom of Saudi Arabia. 83. Seychellois Rupee (SCR) 84. Swedish Kroner (SEK) TOD, TOM, 85. Singapore Dollar (SGD) TOD, TOM, 86. Sierra Leone Leone (SLL)* Payments can be made to onshore residents only * Sell back of the currency due to funds returned/unable to apply or any other reasons would not be supported Version Oct 2011 Pg 233 of 256

234 87. Surinamese Dollar (SRD) Please provide-input purpose of payment, mandatory for every transaction Full Name, Address and Account Number for Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required 88. Swaziland Lilangeni (SZL) Purpose of payment is mandatory for every transaction Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations Payments can be made to onshore residents only 89. Thai Baht (THB) TOD, TOM, 90. Tunisian Dinar (TND) 91. Tongan Pa anga (TOP) 92. Turkish Lira (TRY) 93. Trinidad and Tobago Dollar (TTD) Version Oct 2011 Pg 234 of 256

235 94. Taiwanese Dollar (TWD) Purpose of payment is mandatory for every transaction The beneficiary is credited only once it has completed and submitted the complete inward remittance declaration and provided documentary evidence for the transaction. The documentation formalities generally take a few days or more depending on the transaction. Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations Payments can be made to onshore residents only 95. Tanzanian Shilling (TZS) TOM, Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations Purpose of payment is mandatory for every transaction Payments can be made to onshore residents only 96. Ukrainian Hryvnia (UAH) Please provide-input purpose of payment, mandatory for every transaction Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required Full Name and Address of the Beneficiary is required In event that beneficiary holds an account with the bank: Beneficiary Bank code Beneficiary Bank name Beneficiary Account Number Beneficiary Name Beneficiary Tax Code In event that Beneficiary does not hold an account with the bank: Beneficiary Bank code Beneficiary Bank name Bank account number for processing payments for individuals without accounts Beneficiary name/passport details (possibly contact phone #) to be specified in the payment details field Beneficiary Bank Branch Location is required. 97. Ugandan Shilling (UGX) TOM, Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations Purpose of payment is mandatory for every transaction Payments can be made to onshore residents only 98. United States Dollar (USD) TOD, TOM, Version Oct 2011 Pg 235 of 256

236 99. Uruguayan Peso (UYU) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required 100. Uzbekistani Som (UZS) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required Beneficiary Bank Branch Location is required 101. Vietnamese Dong (VND)* TOM, Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations Purpose of payment is mandatory for every transaction Payments can be made to onshore residents only * Sell back of the currency due to funds returned/unable to apply or any other reasons would not be supported 102. Vanuatu Vatu (VUV) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required 103. Communauté Financière Africaine BEAC, Francs (XAF) Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations Return of funds can be complicated and time-consuming (typically weeks or more for the funds to be returned) and require to submit relevant documentation Payments exceeding 5 Million XAF (FCFA) would be routed via a local authorized intermediary bank. Payments can be made to onshore residents only 104. Organization of East Caribbean States, Dollar (XCD) TOM, The originator/payor may be required to provide source of funds for the XCD transaction in case requested by the bank/regulator in order to comply with the necessary regulations. For payments exceeding XCD 250,000 approval from the central bank would be necessary Payments can be made to onshore residents only Version Oct 2011 Pg 236 of 256

237 105. Communauté Financière Africaine BCEAO, Francs (XOF) Remitter/Beneficiary may be required to provide underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations The transaction may require prior approval from ministry of finance in the destination country based on the nature of the payment Payments can be made to onshore residents only 106. Comptoirs Français du Pacifique, Franc (XPF) TOM, Remitter/Beneficiary may be required to provide underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations The transaction may require prior approval from ministry of finance in the destination country based on the nature of the payment Payments can be made to onshore residents only 107. Yemeni Rial (YER) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required Passport Number in case Beneficiary is an individual 108. South African Rand (ZAR) TOD, TOM, Please provide-input purpose of payment, mandatory for every transaction Zambian Kwacha (ZMK) TOM, Payments can be made to onshore residents only Version Oct 2011 Pg 237 of 256

238 Appendix 2 Standard Chartered Bank Hong Kong Straight2Bank FX Payments Currency Reference Document This document gives an overview of currencies offered by Standard Chartered Bank when making Cross Currency payments over Straight2Bank from Hong Kong based accounts denominated in USD, EUR, GBP, HKD, and SGD. The document is sub-sectioned into two parts. i) Summary Cut-off time tables: Is a summary of the cut off times available in the origination country (Hong Kong) ii) Straight2Bank FX Payments Currency reference section : Provides information regarding the various currencies and some key points to note while making payments in those currencies Version Oct 2011 Pg 238 of 256

239 I. Straight2Bank FX Payment Cut Off Times summary Debit Account: USD, EUR, GBP, HKD, SGD 1 in Standard Chartered Hong Kong. Currencies with Same Day value availability (TOD), Next Day (TOM) and values are also available with cutoff times at 18:00h Currencies with Next Day value availability (TOM), values are also available with cutoff times at 18:00h : Cut off times are listed in Hong Kong Standard Time (+8 GMT) and are subject to change without notice 1 : Debit Currencies will be progressively added in 2011/ : Indian Rupee available after 11:30h for all tenors (TOD, TOM, ) 3 : Request for Quote not available when paying into these currencies 4 : CNY Payments subject to documentation checks and FX value date will be dependent on submission of documents; no Request for Quote available. 5 : Cut off time for Bank assigned TOD rate remains at 17:30h Version Oct 2011 Pg 239 of 256

240 II. Straight2Bank FX Payments Transaction Guide 1. United Arab Emirates Dirham (AED) TOD, TOM, 2. Albanian Lek (ALL) Purpose of payment needs to be provided in the payment details field Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required Beneficiary Bank Branch Location is required 3. Armenian Dram (AMD) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required 4. Netherlands Antilles Guilder (ANG) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required 5. Angolan Kwanza (AOA) Please provide-input purpose of payment, mandatory for every transaction Full Name, Address and 25 digit IBAN Account Number for Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required 6. Argentinean Peso (ARS) Please provide-input purpose of payment, mandatory for every transaction Full Name, Address, Telephone Number, CBU and CUIT Number for Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required Beneficiary Bank Branch Location is required Banks may hold payment orders for up to a maximum of 90 days when they are not collected on value date. Banks may reject the payment on day 90 if it is still pending. However the funds will not be returned unless recalled. Version Oct 2011 Pg 240 of 256

241 7. Australian Dollar (AUD) TOD, TOM, 8. Bosnia & Herzegovina Convertible Mark (BAM) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required 9. Barbadian Dollar (BBD)* TOM, Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations Payments can be made to onshore residents only Required to provide complete remitter details, beneficiary name, account number, beneficiary bank details and full address mandatory for every payment Return of funds can be complicated and time-consuming (typically weeks or more for the funds to be returned) and require to submit relevant documentation * Sell back of the currency due to funds returned/unable to apply or any other reasons would not be supported 10. Bangladeshi Taka (BDT) Strict exchange controls restrict the movement of funds in and out of the country Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations 11. Bulgarian Lev (BGN) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required 12. Bahraini Dinar (BHD) TOD, TOM, Please provide-input purpose of payment, mandatory for every transaction Version Oct 2011 Pg 241 of 256

242 13. Burundian Franc (BIF) Please provide-input purpose of payment, mandatory for every transaction Full Name, Address and Telephone Number for Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required Beneficiary Bank Branch Location is required 14. Brunei Dollar (BND) 15. Bolivian Boliviano (BOB) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required 16. Bhutanese Ngultrum (BTN) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required 17. Botswana Pula (BWP) TOM, Purpose of payment is mandatory for all payments exceeding BWP10, Belize Dollar (BZD) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required 19. Canadian Dollar (CAD) TOD, TOM, Version Oct 2011 Pg 242 of 256

243 20. Swiss Franc (CHF) TOD, TOM, 21. Columbian Peso (COP) Please provide-input purpose of payment, mandatory for every transaction Full Name, Address, Telephone Number and Tax ID for Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required Beneficiary Bank Branch Location is required 22. Cape Verde Escudo (CVE) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required 23. Czech Koruna (CZK) 24. Djiboutian Franc (DJF) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party are required. 25. Danish Krone (DKK) TOD, TOM, 26. Algerian Dinar (DZD) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required Version Oct 2011 Pg 243 of 256

244 27. Egyptian Pound (EGP) 28. Ethiopian Birr (ETB)* Please provide full beneficiary bank address,contact name and telephone number of the beneficiary for every payment In some cases the intermediary or the beneficiary bank may request for the signature of the beneficiary prior to funds being finally credited Payments can be made to onshore residents only * Sell back of the currency due to funds returned/unable to apply or any other reasons would not be supported 29. Euro (EUR) TOD, TOM, Please provide full beneficiary bank address,contact name and telephone number of the beneficiary for every payment IBAN would be required for payments into the EUROZONE 30. Fijian Dollar (FJD) Payments can be made to onshore residents only 31. Great Britain Pound (GBP) TOD, TOM, 32. Georgian Lari (GEL) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required Beneficiary Bank Branch Location is required 33. Ghanaian Cedi (GHS) TOM, Purpose of payment is mandatory for every transaction Return of funds can be complicated and time-consuming (typically weeks or more for the funds to be returned) and require to submit relevant documentation Payments can be made to onshore residents only Version Oct 2011 Pg 244 of 256

245 34. Gambian Dalasi (GMD) Required to provide complete remitter details, beneficiary name, account number, beneficiary bank details and full address mandatory for every payment. 35. Guatemalan Quetzal (GTQ) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required 36. Guyana Dollar (GYD) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required 37. Hong Kong Dollar (HKD) TOD, TOM, 38. Honduran Lempira (HNL) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required 39. Croatian Kuna (HRK) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required 40. Hungarian Forint (HUF) Version Oct 2011 Pg 245 of 256

246 41. Indonesian Rupiah (IDR)* TOM, Purpose of payment is mandatory for every transaction Remitter/Beneficiary would be required to provide the underlying /supporting documentation for all payments exceeding IDR 500 million Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations Payments can be made to onshore residents only * Sell back of the currency due to funds returned/unable to apply or any other reasons would not be supported 42. Israeli Shekels (ILS) TOM, Beneficiary bank branch number is mandatory for all payments All instructions equal to or more than ILS 3 million must include the IBAN (19 digits) of the beneficiary and Bank Branch Code 43. Indian Rupee (INR) TOD, TOM, Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations Exchange control restrictions prevent the free flow of funds out of the country. Please provide-input purpose of payment, mandatory for every transaction 44. Jordanian Dinar (JOD) Please provide-input purpose of payment, mandatory for every transaction 45. Japanese Yen (JPY) TOD, TOM, Please provide-input purpose of payment, mandatory for every transaction 46. Kenyan Shilling (KES) TOM, Purpose of payment is mandatory for every transaction 47. Kyrgyzstani Som (KGS) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required Version Oct 2011 Pg 246 of 256

247 48. Cambodian Riel (KHR) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required 49. Korean Won (KRW)* TOM, Beneficiary s phone number is required for every transaction-please provide it in the payment details field Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations Purpose of payment is mandatory for every transaction Transactions below the value of equivalent of USD 500 would not be processed * Sell back of the currency due to funds returned/unable to apply or any other reasons would not be supported 50. Kuwaiti Dinar (KWD) TOM, 51. Cayman Islands Dollar (KYD) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required 52. Kazakhstani Tenge (KZT) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required 53. Laos Kip (LAK) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required Beneficiary Bank Branch Location is required Version Oct 2011 Pg 247 of 256

248 54. Sri Lankan Rupee (LKR) Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations Exchange control restrictions prevent free flow of funds out of the country. Consequently return of funds require additional approvals from Central Bank & reporting (handled by onshore Correspondent Bank) Please provide-input purpose of payment, mandatory for every transaction in free text regardless of the value of the payment Checking of documents may be required in country by the beneficiary bank 55. Lesotho Loti (LSL) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required 56. Lithuanian litas (LTL) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required 57. Latvian Lats (LVL) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required 58. Moroccan Dirham (MAD) TOM, 59. Moldovan Leu (MDL) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required Beneficiary Bank Branch Location is required Version Oct 2011 Pg 248 of 256

249 60. Macedonian Denar (MKD) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required Beneficiary Bank Branch Location is required 61. Mongolian Tugrik (MNT) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required Beneficiary Bank Branch Location is required 62. Macau Pataca (MOP) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address for Beneficiary and Full Name, address and account number of Ordering/Originating/Remitting party is required 63. Mauritanian Ouguiya (MRO) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required Beneficiary Bank Branch Location is required 64. Mauritian Rupee (MUR) Please provide-input purpose of payment, mandatory for every transaction 65. Maldivian Rufiyaa (MVR) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required Beneficiary Bank Branch Location is required 66. Malawian Kwacha (MWK)* Payments can be made to onshore residents only * Sell back of the currency due to funds returned/unable to apply or any other reasons would not be supported Version Oct 2011 Pg 249 of 256

250 67. Mexican Peso (MXN) TOM, n/a 68. Malaysian Ringgit (MYR)* TOM, Purpose of payment is mandatory for every transaction Payments can be made to onshore residents only *Sell back of the currency due to funds returned/unable to apply or any other reasons would not be supported 69. Namibian Dollar (NAD) Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations Payments can be made to onshore residents only 70. Nigerian Naira (NGN) Remitter/Beneficiary may be required to provide underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations Payments can be made to onshore residents only 71. Cordoba Oro (NIO) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required 72. Norwegian Krone (NOK) TOD, TOM, n/a 73. Nepalese Rupee (NPR) TOM, Payments can be made to onshore residents only Purpose of payment is mandatory for every transaction Version Oct 2011 Pg 250 of 256

251 74. New Zealand Dollar (NZD) TOD, TOM, 75. Omani Rial (OMR) TOM, 76. Peruvian Nuevo Sol (PEN) Please provide-input purpose of payment, mandatory for every transaction Full Name, Address, Telephone Number and 21 digit Account Number for Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required Beneficiary Bank Branch Location is required 77. Pilipino Peso (PHP) Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations Payment can only be made to Onshore residents Exchange control restrictions prevent free flow of funds out of the country. Please provide-input purpose of payment, mandatory for every transaction Please include the Telephone number and Contact person at the Beneficiary and the Name & Address Details of the ordering customer in the payment instruction 78. Pakistani Rupee (PKR) Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations Payment can only be made to Onshore residents Exchange control restrictions prevent free flow of funds out of the country. Transfers typically take anywhere between 2-3 days depending on beneficiary location 79. Polish Zloty (PLN) The International Bank Account Number (IBAN) is required for all payments. Version Oct 2011 Pg 251 of 256

252 80. Paraguayan Guarani (PYG) Please provide-input purpose of payment, mandatory for every transaction Full Name, Address and Account Number for Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required Beneficiary Bank Branch Location is required 81. Qatari Rial (QAR) TOM, 82. Saudi Arabian Riyal (SAR) TOD, TOM, IBAN (24 Alphanumeric characters) are required for all payments instructions in SAR currency to beneficiaries located in the Kingdom of Saudi Arabia. 83. Seychellois Rupee (SCR) 84. Swedish Kroner (SEK) TOD, TOM, 85. Singapore Dollar (SGD) TOD, TOM, 86. Sierra Leone Leone (SLL)* Payments can be made to onshore residents only * Sell back of the currency due to funds returned/unable to apply or any other reasons would not be supported Version Oct 2011 Pg 252 of 256

253 87. Surinamese Dollar (SRD) Please provide-input purpose of payment, mandatory for every transaction Full Name, Address and Account Number for Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required 88. Swaziland Lilangeni (SZL) Purpose of payment is mandatory for every transaction Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations Payments can be made to onshore residents only 89. Thai Baht (THB) TOD, TOM, 90. Tunisian Dinar (TND) 91. Tongan Pa anga (TOP) 92. Turkish Lira (TRY) 93. Trinidad and Tobago Dollar (TTD) Version Oct 2011 Pg 253 of 256

254 94. Taiwanese Dollar (TWD) Purpose of payment is mandatory for every transaction The beneficiary is credited only once it has completed and submitted the complete inward remittance declaration and provided documentary evidence for the transaction. The documentation formalities generally take a few days or more depending on the transaction. Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations Payments can be made to onshore residents only 95. Tanzanian Shilling (TZS) TOM, Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations Purpose of payment is mandatory for every transaction Payments can be made to onshore residents only 96. Ukrainian Hryvnia (UAH) Please provide-input purpose of payment, mandatory for every transaction Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required Full Name and Address of the Beneficiary is required In event that beneficiary holds an account with the bank: Beneficiary Bank code Beneficiary Bank name Beneficiary Account Number Beneficiary Name Beneficiary Tax Code In event that Beneficiary does not hold an account with the bank: Beneficiary Bank code Beneficiary Bank name Bank account number for processing payments for individuals without accounts Beneficiary name/passport details (possibly contact phone #) to be specified in the payment details field Beneficiary Bank Branch Location is required. 97. Ugandan Shilling (UGX) TOM, Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations Purpose of payment is mandatory for every transaction Payments can be made to onshore residents only 98. United States Dollar (USD) TOD, TOM, Version Oct 2011 Pg 254 of 256

255 99. Uruguayan Peso (UYU) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required 100. Uzbekistani Som (UZS) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required Beneficiary Bank Branch Location is required 101. Vietnamese Dong (VND)* TOM, Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations Purpose of payment is mandatory for every transaction Payments can be made to onshore residents only * Sell back of the currency due to funds returned/unable to apply or any other reasons would not be supported 102. Vanuatu Vatu (VUV) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required 103. Communauté Financière Africaine BEAC, Francs (XAF) Remitter/Beneficiary may be required to provide the underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations Return of funds can be complicated and time-consuming (typically weeks or more for the funds to be returned) and require to submit relevant documentation Payments exceeding 5 Million XAF (FCFA) would be routed via a local authorized intermediary bank. Payments can be made to onshore residents only 104. Organization of East Caribbean States, Dollar (XCD) TOM, The originator/payor may be required to provide source of funds for the XCD transaction in case requested by the bank/regulator in order to comply with the necessary regulations. For payments exceeding XCD 250,000 approval from the central bank would be necessary Payments can be made to onshore residents only Version Oct 2011 Pg 255 of 256

256 105. Communauté Financière Africaine BCEAO, Francs (XOF) Remitter/Beneficiary may be required to provide underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations The transaction may require prior approval from ministry of finance in the destination country based on the nature of the payment Payments can be made to onshore residents only 106. Comptoirs Français du Pacifique, Franc (XPF) TOM, Remitter/Beneficiary may be required to provide underlying documentation for the transaction to the bank/regulators as necessary to comply with the applicable regulations The transaction may require prior approval from ministry of finance in the destination country based on the nature of the payment Payments can be made to onshore residents only 107. Yemeni Rial (YER) Please provide-input purpose of payment, mandatory for every transaction Full Name and Address of the Beneficiary is required Full Name, Address and Account Number of the Ordering/Originating/Remitting party is required Passport Number in case Beneficiary is an individual 108. South African Rand (ZAR) TOD, TOM, Please provide-input purpose of payment, mandatory for every transaction Zambian Kwacha (ZMK) TOM, Payments can be made to onshore residents only Version Oct 2011 Pg 256 of 256