Perkhidmatan Kerajaan Pintar : Meningkatkan Kepuasan Pelanggan
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1 Perkhidmatan Kerajaan Pintar : Meningkatkan Kepuasan Pelanggan 14 th Oct 2014 AUDITORIUM A, TINGKAT 5, KOMTAR Penang By Chan Kee Siak, CEO of Exabytes
2 Questionnaires : ) How many of you are in IT Function? How many of you can bring up a server online in less than 10 minutes? How many of you have more than 10 TEST Servers with different OS and specs? How many of you can increase your data center capacity from 1 server to 10 servers or more within an hour? How many of you can cancel all your servers when all above is no longer needed and pay nothing else? How many of you can do all above from a simple web based control panel?
3 Hello, I am Chan Founder and CEO of Exabytes Group Started 1 st Business at age of 19 in Year Founded Exabytes in Year Speaker, spoken at over 50+ Different Events. Co-author of the book from ZERO Byte to Exabytes Ernst & Young Emerging Entrepreneur Of The Year 2011 Malaysia
4 Hello, This is Exabytes Largest Web Hosting Company in Malaysia. 3 rd Largest Web Hosting Company in Singapore. Currently serving over 70,000+ clients worldwide. Servers in Malaysia, Singapore, US, Hong Kong, Tokyo Hosting 100,000+ Domains / Websites Hosting 11,000 Online Stores Hosting 1,000,000+ Mailboxes Managing Over 1,000+ Servers Hiring 100+ Full Time Employees I am a proud Penangite, HQ in PG, Live in PG : )
5 3 Years Ago (CLOUD) Huh? What s CLOUD? Is CLOUD Safe? My Data Hosted in SKY? I rather host in my office
6 30 Years Ago (Bank) Huh? What is BANK? Keep money in your bank safe? I rather keep in Milo tin
7 Today (Bank) How can I earn more returns? What else can I invest? Can you manage my investment for me? Can I deposit in USD, SGD, JPY? Do you have online banking?
8 Today (CLOUD) How can I do more with CLOUD? How fast to setup my CLOUD? Can you manage my CLOUD for me? Can I host in Malaysia CLOUD and Singapore CLOUD even Japan CLOUD? Can I manage my CLOUD online?
9 What is CLOUD?
10 What is CLOUD Computing?
11 Why Use the word CLOUD (2)?
12 Why Use the word CLOUD (2)? CLOUD = C = Common L = Location Independent O = Online U = Utility D = on Demand
13 CLOUD Concept is NOT New
14 CLOUD Analogy CLOUD Model Traditional Model
15 CLOUD Analogy CLOUD Model Traditional Model
16 CLOUD Analogy CLOUD Model Traditional Model
17 3 Major Types of Cloud Software As a Service icloud QuickBook SalesForce.com DropBox HRM, CRM, etc Platform As a Service Google App Engine Force.com Windows Azure Infrastructure As a Service Exabytes Flexi Cloud Amazon AWS SAAS PAAS IAAS End Customers Developers System Admins
18 SMEs Challenges Today Business Cost Increasing Facing a Lot of Uncertainty Multiple Locations / Branches Bosses / Top Managers / Staffs On The Move Need Real Time Business Information
19 How can CLOUD improve business productivity? Traditional Model Hosted In House Long Setup Time Need System Admin Need Maintenance Work In Office Only Not Scalable CLOUD SAAS Model Hosted In Data Center Use Immediately No Need System Admin Minimum Maintenance Work From Anywhere Scalable
20 How can CLOUD save cost? Traditional Model Buy Hardware Buy Software Buy Perpetual License On Going Maintenance Cost Long Term Contract CAPEX CLOUD SAAS Model No Need To Buy Hardware No Need To Buy Software Pay Per Use No Maintenance Cost Flexible Monthly Contract OPEX
21 IT Spending - in The Past = 70 x 12 = Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
22 IT Spending - Current (Cloud) = = Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
23 Is CLOUD Safe? Secure?
24 Is CLOUD Safe? Secure?
25 Exabytes CLOUD Definition
26 #1. Multiple Clustered Servers
27 #2. High Availability
28 #2. High Availability
29 #3. Automatic Failover
30 #3. Automatic Failover
31 #3. Automatic Failover
32 #4. Scalability
33 #5. Flexibility - Choice of OS
34 #6. Flexibility - Turn off Unused Nodes
35 #7. Utility Base Billing = = =
36 #8. Enterprise Storage System
37 Public Cloud Analogy: Hotel You only rent a hotel room when you have 1 delegate You only rent a Cloud Node when you have a small project
38 Public Cloud Analogy: Hotel You rent more hotel rooms when you have more delegates You rent more Cloud Nodes when you have more projects / traffics
39 What is Private CLOUD?
40 Your Private CLOUD Private
41 Who Need Private CLOUD? Large Corporation / Organisation Government Heavy Duty IT Users with Predictable Usage College & University
42 Why Private CLOUD? Privacy and Security Compliance Reason Custom Requirement Consistent High Usage
43 Exabytes Latest Cloud Products
44 Exabytes Range of CLOUD Services Multi Servers Multi Tenants Public CLOUD Single Server Single Tenant Smart CLOUD Server Multi Servers Single Tenant Private CLOUD Full range of CLOUD services for different needs
45 Ordering Exabytes CLOUD Services
46 Ordering Exabytes CLOUD Services
47 Ordering Exabytes CLOUD Services
48 Using Exabytes Public CLOUD
49 Using Exabytes Public CLOUD
50 Using Exabytes Public CLOUD
51 Using Exabytes Public CLOUD
52 Using Exabytes Public CLOUD
53 Using Exabytes Public CLOUD
54 Using Exabytes Public CLOUD
55 Using Exabytes Public CLOUD
56 Using Exabytes Public CLOUD
57 Using Exabytes Public CLOUD
58 Using Exabytes Public CLOUD
59 Using Exabytes Public CLOUD
60 Using Exabytes Public CLOUD
61 Using Exabytes Public CLOUD
62 Using Exabytes Public CLOUD
63 Using Exabytes Public CLOUD
64 Simple Enough? Need something more #GEEK?
65 Load Balancing (Conventional)
66 Load Balancing (Exabytes CLOUD) Add More Computing / Server Resources On Demand Add Resources across different data center easily. Add Resources across region easily. Manage from web based control panel. Fully Managed Services from Exabytes Available.
67 Private CLOUD
68 Exabytes Private Cloud Hosting Enjoy the agility and flexibility of CLOUD with own privacy. Hosted in a secured and purposed built Tier-3 Data Centre. Managed and Monitored 24x7.
69 Private Cloud Hosting Who Needs Private CLOUD? Highly Sensitive Data. Predictable Computing Resources Usage. is like private banking Large Corporation with aggregated IT requirements from multiple departments and subsidiaries.
70 Private CLOUD or PUBLIC CLOUD? Multi Servers Multi Tenants Public CLOUD / Smart Server YES. You Can Have Both. Public and Single Server Single Tenant Private CLOUD. Smart CLOUD Server Multi Servers Single Tenant Private CLOUD
71 Exabytes MSC Cloud Program & MSC Malaysia Cloud Initiatives SAAS Acceleration Program
72 Exabytes MSC Cloud Program What You Get? RM3000 CLOUD Hosting From Exabytes Requirements? A company incorporated in Malaysia. Having obtained MSC Malaysia Status.
73 MSC - SAAS Acceleration Program What You Get? RM18,000 CLOUD Hosting from Exabytes. RM13,188 Managed Backup RM26,799 Marketing Assistance from Exabytes 30% Discount on New Signup / Renewal Requirements A company incorporated in Malaysia. Having obtained MSC Malaysia Status. Completed SCORE+ Completed AQIR MSC Malaysia approved activities
74 Exabytes MSC Cloud ISV
75 Exabytes MSC Cloud ISV
76 Exabytes MSC Cloud ISV
77 CLOUD For Government?
78 CLOUD Hosting Example
79 But why can t AWS for Malaysia Gov? Is hosted out side Malaysia Nearest AWS location is Singapore Latency issues Security and Privacy issues
80 What Can Gov Do? Setup a Government CLOUD, and allow all the department to share IT / Computing resources on demand basis. Centralizes One Stop Management Proper Data Centre and Disaster Recovery Setup
81 Is Gov CLOUD Safe? Secured? Used by Government Agencies Only. Do Tiering base on sensitivity and criticality of Data. Gov VPN Virtual Private Network + Firewalls Use SED (Self Encrypting Drive) ISO and Best Practice
82 Thank You!
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